Le client n'a pas laissé de commentaire.William S.
Customer Reviews for U-Haul Moving & Storage of Savannah Ogeechee
Pour nous contacter
Savannah, GA 31405
(1/2 mile W of I-516)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Tendai M.
Le client n'a pas laissé de commentaire.Mark W.
Le client n'a pas laissé de commentaire.Peter H.
Le client n'a pas laissé de commentaire.Nat H.
Le client n'a pas laissé de commentaire.ROBERT M.
Le client n'a pas laissé de commentaire.Brian H.
Le client n'a pas laissé de commentaire.Jorge S. | Premières impressions
The car hauler does not work for golf carts as they are only 31 inches wide inside tire.sidney T.
The employees were very kind and helpful. However, I was originally given a truck that was repossessed and FULL of trash. The employee I worked with was great and helped me get a new truck, but because of that mistake it took over an hour to pick up the truck, when I was supposed to have contactless pick up. They were also VERY understaffed and there was a huge line of people waiting for over an hour. I heard one employee on the phone begging people to come in on their days off because it was so busy and they were struggling. When returning the truck I was also given the wrong truck information and was almost charged 19 000 $for the incorrect milage! Luckily the man helping me took care of this - but if I hadn't returned the truck early and dropped it off like I'd planned, I would have been charged 19 000 $. These mistakes wouldn't happen if there was adequate staffing.ASHLEY F.
Staff was excellent and helped me even though very busy. Ayesha and Christopher were super helpful when I was in a predicament.Mark P.
Work on getting a fast system to assist customers in a timely manner.Monica B.
Mr. Page upon the return of the vehicle and Mr. Paterson who strived to rectify the the beginning rental experience were the best parts of this place. I understand this pandemic has individuals on edge and companies lacking workers, but customer service is paramount at all times in your industry. The young lady with short locs, who refused to give me her name after being rude, after miscommunication between the store and headquarters needs to return to customer service 101. She's most definitely lacking in that area! The vehicle had a horrid stench, as well as pest infestation. I rent from this location often for my business and I will say this was by far one of the worst experiences. Thanks again yo Mr. Page snd Mr. Paterson for their level of professionalism even in the midst of clearly being overwhelmed.ANTWONETTE B.
Le client n'a pas laissé de commentaire.Scott N.
Le client n'a pas laissé de commentaire.Jon D.
One of the employees made me and my friend very uncomfortable with inappropriate sexual comments. Very unprofessional and rudeAugust C.
Terrible experience! Will NEVER use or refer anyone to use Uhaul again!ANTHONY R.
Le client n'a pas laissé de commentaire.SHANELL B.
THAT PARKING LOT IS A NIGHTMARE BARELY ROOM TO GET IN OR OUT; ALSO VERY BAD LIGHTING INSIDE AND IF THERE WAS AC IN THE BUILDING IT DIDNT SEEM LIKE; THE ENTIRE FACILITY IS OUTDATED AND COULD USE A FACELIFT; ADDITIONALLY THERE IS MORE DUST THAN STAFF- BUT THE FEW THAT WERE SCATTERED AROUND THE FACILITY WERE FRIENDLYALAN A.
Le client n'a pas laissé de commentaire.Winston G.
Le client n'a pas laissé de commentaire.NAKUL D.
Le client n'a pas laissé de commentaire.Christopher A.
Le client n'a pas laissé de commentaire.Lori B.
Le client n'a pas laissé de commentaire.James R.
One of the workers disrespected my family member calling her the B word very upset about thatAsia B.
Le client n'a pas laissé de commentaire.Matt V.
You can refund me the late fee on the auto transport since I returned it on time!!!ROGER S.
Le client n'a pas laissé de commentaire.NICHOLASWILLIAM M.
Jeremiah was helpful even after the store closed. Thank you, Jeremiah for all of your help! It was greatly appreciated.Jacob M.
The staff was friendly and made my visit enjoyable!!CARMEN W.
Le client n'a pas laissé de commentaire.Tito D.
The unit was in need of maintenance. The cable on the back door had broken strands. The alignment was also off. The unit had a pull to the right. Revisit the refusal to use the Department of Driver Service temporary driver's license. As a driver we do not have control of the length of time it takes to get the actual card.Lorne G.
Shout out to the young black man with glasses who unhooked my car and its trailerDavid S.
Would not change a thing. Charles was exceptional. He reached out to me to let me know the parts were in stock, setup the appointment, and conducted a flawless install. Outstanding service all around at this Uhaul location.John M.
Drop off was fine, it was after hours and nobody was there. Only minor complaint is I spent 10 minutes looking for a dropoff box before realizing it was a slot in the door. They could make that more obvious.William Z.
Le client n'a pas laissé de commentaire.KENNETH E.
Le client n'a pas laissé de commentaire.Everson J.
They did their job properlyDAVID P.
Le client n'a pas laissé de commentaire.Kimberly R.
Everyone at this location was extremely helpful and friendly. We had a tiny problem arise, and they were quick to get it resolved and in a friendly/timely manner. This is the only U-haul location I've been to or dealt with that was as amazing as this one. Thank you so much to the team that helped me today!Lauren M.
Le client n'a pas laissé de commentaire.Marquitos T.
Le client n'a pas laissé de commentaire.DAKOTA N.
Le client n'a pas laissé de commentaire.GERARDO P.
Le client n'a pas laissé de commentaire.JAMES S.
Le client n'a pas laissé de commentaire.Angela M.
Le client n'a pas laissé de commentaire.Katherine T.
Le client n'a pas laissé de commentaire.RAEEM S.
Le client n'a pas laissé de commentaire.David B.
Le client n'a pas laissé de commentaire.Lujean C.
The woman who was at the counter at 5:00pm was unkept, rude, and abusive. She was not wearing a name tag. She seemed to not understand the computer system and worked at a very slow pace. Mr. Patterson, the other person at the counter was professional and competent. When I asked for the name of the woman that I am complaining about, no one would supply it. I think you should replace her.MARLIN J.
Le client n'a pas laissé de commentaire.Karen I.
It was unorganized, but the manager was very friendly which made up for any issues.SPENCER S.
Thank you all so much!!!! Great customer service!SUSAN C.
Le client n'a pas laissé de commentaire.TALMADGE B.
Le client n'a pas laissé de commentaire.Paul B.
Staff needs to know how to address a customer upon arriving on property. Seven people all over the place and only one greeted me. No friendly at all. First trailer had some homeless people items in the back of it. Wasted too much time changing it out. Manager didn't offer an apology nor a discount for the trailer not being ready. I spent too much time on your lot just to rent a trailer. Tried to make a reservation days before but the Manager informed me that I didn't have to make a reservation; we have plenty trailers to rent. I was more concerned about my time frame for the day not how many trailers you have. Staff and Manager first impression was not a good one with me.DANNETTE J.
Improve the efficiency of the customer service representatives. They are way to slow.HARRY H.
Le client n'a pas laissé de commentaire.Travia J.
Overwhelmed staff. Did express check-in yet I still waited over an hour to be processed again with the same information, including duplicate pictures of my drivers license. What's the point of an appointment time if we still have to wait an hour for repeated processing.RICHARD T.
Anthony, the district manager who helped me with the rental was very helpful. He took care of the problem with our missing trailer hitch part. We had to rent a truck and auto transport because our hitch part wasn't in. You should call people ahead of time if they are not going to be able to add a hitch for a trailer they are renting.Penny F.
Wonderful staff with a family vibe never want to go anywhere elseKEITH B.
Le client n'a pas laissé de commentaire.lynett F.
Well I don't know because I am a regular and I always get good service and great equipment! They have a great team!KENNETH S.
No improvement needed.My mom has used this site several times,she recommended this place.JESSICA R.
Le client n'a pas laissé de commentaire.John S.
Le client n'a pas laissé de commentaire.Charles E.
Great employeesJAMES S.
Le client n'a pas laissé de commentaire.JENNIFER B.
There was one employee at both pick up and drop off. This location is extremely busy and both employees were super busy and had way to much going on at one time. Otherwise, great experience with the mobile system for renting.Stacy T.
More training on Customer service Truck was not cleaned before handed over to me Long wait time due to shortage of employeesSynteria B.
Le client n'a pas laissé de commentaire.DAYNA S.
Very good serviceBernard H.
Guy that checked me in was awesome got me in and out quickly considering there was a confrontation I witnessed between a female employee and a male customer.Jeffrey B.
Le client n'a pas laissé de commentaire.DeWitt W.
Keep it up.David R.
Nothing, the staff was very friendly and helpful.LASHEEN M.
Le client n'a pas laissé de commentaire.ELAINE R.
Have trailer equipment ready to go per reservation on arrival date.PHILLIP T.
Returning the truck was a problem...this was the second time I encountered this man. Even thought I had the receipt for the gas I put in the truck (4,1 gallons for a 37 mile trip) he tried to tell me that he would have to record that the gas level was lower that when I check out the truck. He claimed he could adjust his entry for a tip. He has used the scam on me twice.KELLY L.
Le client n'a pas laissé de commentaire.Vu L.
Anthony was incredibly friendly and helpful when my buddies and I visited to rent a trailer.Jon W.
Give a better understanding of the quote for the installation of a trailer hitch. The price was 200,00 $ higher than quoted. I told the lady what i needed done and she quoted.Eddie C.
Totally displeased with UHaul not the this facility. UHaul did not allow me to drop off in the area I had moved so had to drive 45 minutes one way to drop off versus maybe 10 minutes to a more local facility. They were using my time to facilitate repositioning their equipment. Also I was informed by one of their employees that I could drop off at any local but that is not the case. Not sure I will use UHaul in future if I cannot drop off to a spot more convenient.Eric S.
Excellent staff very fun friendly and helpful!!!GLEN D.
Le client n'a pas laissé de commentaire.PAMELA W.
Start checking the rental before usage.LATISHA W.
Le client n'a pas laissé de commentaire.RYANESHIA L.
Location was fine, easy to get to and what you'd basically expect. I was not happy with the service rep bringing up â€œI got this tip.. and this tip... and if you do this you get a better tipâ€. It never dawned on me to tip at uHaul, didn't know that was a thing. I pulled out a 10 $bill (thank goodness I had some cash, worried what would happen if I didn't) and slid it to the guy after it took him 15 minutes in the scorching sun to unhook a trailer that I could have done myself is 60 seconds. I'll not be using that location again.Quentin C.
Le client n'a pas laissé de commentaire.Jeffrey M.
Amy Grell at Uhaul on Oggechee takes good care of me I have no complaints. Thank you for your service Uhaulâ€¦Alonza B.
Besides some staff being rude everything else was goodNathaniel B. | Expérience générale
Le client n'a pas laissé de commentaire.calvin W.
The gentleman disconnecting my trailer was very polite and very helpfulAlexis H.
Le client n'a pas laissé de commentaire.KEVIN F.
Charges was not explained in enough details. So I paid more than I wanted to.John L.
After walking around the facility I discovered that my reserved truck size was not available at the time of my pickup. Contact-less pickup was no longer possible in order to be reassigned another - larger- than needed - truck. Positive note was the man that fixed the problem in a professional and timely manner. Great jobStephen W.
Le client n'a pas laissé de commentaire.Ashton D.
Le client n'a pas laissé de commentaire.Regina V.
I am totally disappointed with this location process , I was assured a rate change dure to equipment change and tet i was OVER CHARGED and for services not done-- If ireturn after hours at 9pm I am the one doing the service (disconnect) why charge saying the employee did it. NOT!!!Devante B.
Le client n'a pas laissé de commentaire.Jeffrey A.
My original location's padlock wasn't working to retrieve the key. When we got to this location after waiting an hour to get off the phone with Uhaul the employees were carrying on personal conversations. The rep was supposed to have management contact me about my experience because I had to put extra mileage on the truck at 0,99/mi for going to another location because of not being able to retrieve the truck. Everything about this experience was horrible.Kimberli K.
Le client n'a pas laissé de commentaire.Tonya M. | Premières impressions
Le client n'a pas laissé de commentaire.LORRIE D.
It was impossible to close out my units using the online system. I got auto responses that it was being handled but yet nothing happened. I often could not get through to the local office and corporate office didn't have control over what needed to be done. I was billed late fees both times and it took me several hours to handle closing my accounts. The local staff was pleasant and helpful once I got through but it can be very difficult to call and get someone at the Ogeechee office.Brook S. | Expérience générale
Le client n'a pas laissé de commentaire.Brittine F. | Premières impressions
Le client n'a pas laissé de commentaire.Karley C. | Expérience générale
Le client n'a pas laissé de commentaire.Rosalind W. | Premières impressions
Le client n'a pas laissé de commentaire.Martha W. | Premières impressions
Le client n'a pas laissé de commentaire.Roylisha S. | Expérience générale
Regarding the staff: Da'rian (he works with the trucks) and his trainee, helped us from the moment we walked in, and they were courteous and very willing to work us. They were way more helpful than the clerks whose job is was to handle storage facilities. The two clerks, a young lady and man, were slow and disconnected from us. At one point, I had no idea the young man was speaking to me because he and the young lady were laughing and joking like there was some kind of inside joke we weren't privy to. It was uncomfortable for me as a patron. Finally, he asked me directly to give him a code. I had no idea he wanted this from me because he was just saying "four digit number" without directly addressing me. The two clerks weren't outright rude, but their demeanor and the looks they gave each other made it seem like we were the focus of a joke. Again, it was really uncomfortable for my husband and me and not how customers should be made to feel after spending nearly 200 $in their facility. Additionally, when they learned that I had rented a 5x5x7 locker, they immediately tried to upsell me on a larger locker, which is fine, I wanted the next size up, but there were none available. And the only storage locker, besides the one we were renting, was way too big for what we needed. When we asked to see our locker, we're were told again it was small, like a linen closet or a pantry. Again, I realize upselling is a part of the sales process, but they had nothing else to offer me that was suitable for my needs. I asked if there was a waiting list for the larger size, and instead of speaking to me, she told Da'rian, "I don't think they do that." Now, after all the upselling the young lady was trying to do, she wouldn't ask if there was a waiting list for a larger locker. Again, she didn't directly engage me-the customer-and at that point we had been there about 45 minutes, so I didn't have anymore time to waste hunting down that answer. Also, we had purchased 10 boxes, but no one came out to the floor to assist us. My husband had to cut the plastic straps himself, and we literally could've taken as many boxes as we wanted since nobody was paying attention to us or assisting us with this part of our purchase. We just took our 10 boxes and left-we addressed them by thanking them and saying goodbye, but we didn't receive any salutation from the staff.Matthew T. | Premières impressions
Le client n'a pas laissé de commentaire.David J. | Expérience générale
You need more staff to get to phones. They are trying their best to manage. Amy was so so so nice and helpful.Brook S. | Premières impressions
Please correct this mistake because I don't have a storage with you. Merci encore.SHELLEY H. | Premières impressions
The stag was so friendly to work with. Un service à la clientèle de qualité.Kevin B. | Expérience générale
I have 1 month free storage on both units. I rented it on April 13th 2021. Why does it say I'm moving out as of April 23rd 2020? That is only 10 days. I'm suppose to get it until May13th free .thank you Shannon lane. 912-4364188Shannon L. | Expérience générale
Le client n'a pas laissé de commentaire.CAROL B. | Premières impressions
Le client n'a pas laissé de commentaire.ingred m. | Premières impressions
Terrible. Terrible. Terrible. Wasted precious time due to incompetence. I will never use your services again. I will literally sell everything I own in order to not have to move anything requiring a moving truck or storage space.Roylisha S. | Premières impressions
Le client n'a pas laissé de commentaire.TULSDAY J. | Premières impressions
Le client n'a pas laissé de commentaire.jack c. | Expérience générale
Le client n'a pas laissé de commentaire.Norman Z. | Expérience générale
Le client n'a pas laissé de commentaire.Vladimir G. | Expérience générale
Le client n'a pas laissé de commentaire.Adison L. | Premières impressions
Always busy so the wait time was always long if you needed to do something at the desk. But all workers were helpful.JULIAN M. | Expérience générale
I reserved a climate controlled unit. When I got to The facility they told me they didn't have a climate control unit. I knew my belongings would be in there for months that's why I reserved a climate control. My stuff got damagedjohn a. | Expérience générale
Le client n'a pas laissé de commentaire.GARY B. | Premières impressions
The ability to show availability and reserve a unit online without the need to telephone was great. The price to rent a unit was fair and less than a nearby competitor.jack c. | Premières impressions
Ghetto!!!!TIFFANY L. | Premières impressions
Le client n'a pas laissé de commentaire.Shemic T. | Expérience générale
I Love them Great Customer Service AwsomeLoretta E. | Premières impressions
Le client n'a pas laissé de commentaire.Fernando M. | Expérience générale
Your staff could be a little more caring/corteous, but everything else was fine. Merci.Calvert B. | Expérience générale
safety wise need a device to assist with dolly movement up and down stairs.Angelo W. | Expérience générale
Le client n'a pas laissé de commentaire.Quentella H. | Expérience générale
I had a reservation for my storage unit as well as drop off location for the truck rental, I called to confirm my order by calling gouhaul.com and was setup with a 1 bedroom unit when I clearly requested a unit for a 2 bedroom home with living room furniture and appliances , I was also told that I couldn't use the location as my drop off location, only for my storage unit.when the location is in fact a drop off spot. The reps online needs to be more knowledgeable of their job.I literally had to call about 4 times,spoke to someone different each time and my orders still was not accurate.Cheryl R. | Premières impressions
experienced and patient people The Service was done with class.Tara s. | Expérience générale
Le client n'a pas laissé de commentaire.Calvert B. | Premières impressions
very friendly associateConnie S. | Online Move In
It was like an oven coming up to grab anything. I understand I didn't pay for temperature control but it was like walking into an oven and was extremely uncomfortable. I feel like there could have been some air circulation without paying extra money considering the storage unit itself was close to a hundred dollars a month. I won't be using u haul again for storage needs.Elizabeth W. | Expérience générale
Everything was handled smoothlyKEVIN J. | Premières impressions
Le client n'a pas laissé de commentaire.EMILY D. | Expérience générale
No issues with storage but was wrongfully charged an extra day for my truck. There was a long line and it was late getting checked in and I let it be known via email and no one replied.PHILLIP S. | Expérience générale
Best !! Don't go anywhere else bc these people and this location is safe, secure and the people will ever impress you with respect! Amy the GM is a lady of her word! God bless everyone! Stay safe!Dee Dee M. | Expérience générale
They are the best! During a time of Covid they were a blessing to me! God is great and they are the next best to God. I'm an ever so grateful! I promised my dad before he died I would donate to the museum is Korean War pictures and his picture with Ava Gardner to the marine museum. I can keep my promise to him ! Thank you from the bottom of my heart!Dee Dee M. | Premières impressions
Staff was very courteous and helpful. I initially rented an outside storage slot for my RV and while there I saw a different unit that was available and was better suited to my needs and requested a change and they were very helpful in makikng that change for me. I will not hesitate to recommend this UHaul location!Gary K. | Premières impressions
Le client n'a pas laissé de commentaire.Daisy J. | Premières impressions
One of the girls in the front seemed like she was having a bad day. Didn't seem to really want to do anything but stand behind the counter. The other female was just the opposite, friendly.stephen l. | Premières impressions
Le client n'a pas laissé de commentaire.Keitra L. | Online Move In
Great place to do business with, I have had my RV parked there for 2 years and I just rented another spaceLehman Y. | Premières impressions
Le client n'a pas laissé de commentaire.Douglas K. | Premières impressions
noneJohn F. | Premières impressions
Warm welcome very very nice people that work thereShemic T. | Premières impressions
Very customer focused! Willing to help find correct storage unit and waited to help us leave rv area. I can't recall his name ... i think it was Bravton.Heidi D. | Premières impressions
The Uhaul administrators were efficient and professional.JOHNATHAN W. | Premières impressions
I'm renting an RV space outside under cover, I am very disappointed in the gravel parking lot, was not installed properly and I need to be in four wheel drive just to drive through. Have complainedChuck S. | Premières impressions
I can't say anything but great things about this specific location of the company. This was not the first time, I have done business with them and definitely will not be the last.Brandi L. | Premières impressions
Very friendly and helpfulhattrice j. | Premières impressions
the team were very helpfulCHERYL F. | Premières impressions
Although short staffed, the entire team worked together to get customers in and out as quickly as possible. Ebony's multitasking skills are above reproach! .Moses C. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!