Évaluations des clients U-Haul Moving & Storage of Shillington

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Shillington

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Gregory T. le

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Le client n'a pas laissé de commentaire.

Sandy I. le

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Great service. Thank you!

Patricia M. le

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Le client n'a pas laissé de commentaire.

Glenn J. le

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Great value for price. Will definitely use Uhaul in the future.

Douglas G. le

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Le client n'a pas laissé de commentaire.

richard S. le

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Le client n'a pas laissé de commentaire.

John W. le

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Le client n'a pas laissé de commentaire.

jesse K. le

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vehicle trailers could use a set of wheels chocks for loading and unloading vehicles

Daniel T. le

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Le client n'a pas laissé de commentaire.

Jennifer B. le

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Le client n'a pas laissé de commentaire.

Luis O. le

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Thank you

Richard R. le

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Associate working alone was overwhelmed in am, but he rose to the occasion and was polite to all, friendly, and his multi tasking skills were truly artful; true mgmt material, that should get a raise. Rich

Nivedita R. le

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Le client n'a pas laissé de commentaire.

deborah Y. le

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Friendly staff

Jeffrey G. le

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Le client n'a pas laissé de commentaire.

Paul H. le

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I've been there several times. The equipment has always been in excellent shape, and the people working there have always been competent. My only concern is, there is always a line of at least three people, and the rental process takes a long time.

Kimberly P. le

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Le client n'a pas laissé de commentaire.

Charles M. le

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Le client n'a pas laissé de commentaire.

Sheryl L. le

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Le client n'a pas laissé de commentaire.

Brett B. le

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the employees were GREAT. however, the trailer i reserved had non-functional lights. Additionally, i was first in line at 7am and it still took over an hour to get out of there, due to faulty equipment. Also, there was a line of almost 8 groups and only 1 employee.

Kelsey B. le

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Le client n'a pas laissé de commentaire.

jerome S. le

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Le client n'a pas laissé de commentaire.

Kerri K. le

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Richard was great and explained everything very easily so we u understood everything clearly. Great customer service.

George S. le

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Le client n'a pas laissé de commentaire.

john P. le

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I hired movers who met me at your site bc they were going to drive. They charge $85 an hour. Your computer system was down, I waited an hour in line. You cost me 85$ because you were not prepared. How is that fair? You should refund me the cost of the truck at least to save face or I will never use U haul again nor suggest it to anyone. Penske next! Also the woman running the store acted like I (the customer) was an inconvenience when I approached the counter. What's the matter with people in customer service these days? Go somewhere where you don't deal with people you morons.

Dan G. le

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Le client n'a pas laissé de commentaire.

Robert S. le

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Back up servers or better internet connection. Computers not working too almost an hour to get my vehicle, along with everyone else who was waiting in line and backed up due to technical difficulties. Staff were pleasant and kept apologizing but there should be some type of back up if computers go down.

austen L. le

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Le client n'a pas laissé de commentaire.

Luis S. le

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Le client n'a pas laissé de commentaire.

David H. le

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They charged me for stuff they didn't give me or I didn't use. They also charged me 12 for a 7 dollar dolly rental that they didn't have and then I had to buy one for 20 bucks. I had to do customer service chat twice to get the refund.I have not received my refund yet but expect it soon. I will never recommend or use your service again. contract number 28255434 if you want to check yourself.

Duane K. le

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Le client n'a pas laissé de commentaire.

Glenn R. le

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Le client n'a pas laissé de commentaire.

tim K. le

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Long wait time to pick up the vehicle due to only one person working on a Saturday at noon! He was very informative and courteous but should probably have some help.

Russell C. le

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Le client n'a pas laissé de commentaire.

craig D. le

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Le client n'a pas laissé de commentaire.

eric J. le

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Not the fault of anyone at this location, but I rented a truck and a trailer - the app and confirmation emails did not mention that I needed to pick each piece of equipment up at a different location! At first the corporate folks said a location 1 hr each way from where I was ... when pressed a little harder they found a trailer 30 minutes each way .. better, but unexpected. Glad I proactively called the location first to hear the bad news so I could plan better. IF YOU WANT A TRUCK AND A TRAILER BEWARE OF U-HAUL CORPORATE ANS THE RESERVATION WEB SITE!!!! Check in after hours with the app was awesome.

Angelo G. le

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Le client n'a pas laissé de commentaire.

Kathy K. le

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The employees were very nice & easy to work with. Would have been great if we would have had elevator access to the second floor but we managed without it.

Nayda A. le

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Great customer service.

jeffrey m. le

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Very pleased with staff and facility.

tammy m. le

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Debra Antonelli worked with us and has in the past. She is very professional and understands her product/facility. Always helpful and patient. Thank you.

Daniel J. le

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Very helpful with all my storage needs. Thanks!!!!

Albert M. le

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Debie was great to do business with. Always polite and eager to address concerns. The motion sensors for the lighting were far apart and I would have to walk in the dark at times though.

Susan M. le

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Very friendly & helpful manager - Rich. Other employees not as friendly or helpful.

Diana S. le

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Everyone was very knowledgeable and helpful in answering my questions. Big thank you to John, Richard and the manager Debra.

Rod B. le

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The staff was very accommodating to my needs.

MICHAEL R. le

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My storage unit that I have confirmed reservation for (and did the reservation immediately after talking to rep in location), was given away. Manager was rude, could hear her talking in background!

Jonathan K. le

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The location had everything I needed to make to move go efficiently

keith r. le

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Totally happy with the experience.

Tammy C. le

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N/A