Wish it was a little cheaper but still a fairly good price.
Colin K. | Expérience généraleCustomer Reviews for U-Haul Moving & Storage of Sierra Vista Southeast
Testimonials From Recent Customers
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Need to put lighting in the covered rv storage area to help deter mice and rodents as the rv storage is next to a wash with a lot of under brush. Also plug ins for the RV's to maintain their batteries. The parking is on black top witch is great, it also looks like the area is maintained very well. Great group of people running the facility and are willing to help you anytime.
lonnie d. | Premières impressionsJosh and Isaac were both incredibly helpful and polite. They made it very convenient and pleasant for the customer.
April P. | Premières impressionsThis is Angela's mother Barbara Basel. I was very impressed with the people I had to deal with. Everyone helped me to close what I could. It was great help with my problems because of my daughters death.
Angela H. | Expérience généraleI use this store quite often. No complaints.
JAMES J.Practically perfect in every way. Excellent, professional staff
JOHN G. | Premières impressionsIssac and Adam were awesome
MONICA H.This location is what customer service should be. Outstanding
CARRY M.Great staff.Toni was extremely helpful.
Cj G.Lots of dead bugs in unit. Rodent got into tub & did some damage. I understand some of this can not be avoided. Gate always worked & staff very friendly. Cost reasonable. I would utilize the facility again.
Mike L. | Expérience généraleAlso a very nice facility n helpful people working there.
Robert Q.Josh was awesome!!! `5 Stars *****
Jeffery H. | Premières impressionsWouldn't change a thing. Well managed Uhaul location.
RAYMOND F.Josh Tony and Adam were amazing..... thank you guys for all your help and kindness. Awesome individuals for excellent service highly recommended
BETTY T.Very convenient way to get the use of a pick up truck for the day. I made 4 trips to the city composting facility with plant debris and cuttings. The in city rental, mileage ( 75 miles), insurance and gas right at $100. This was my second time in a month renting a U-haul pick up. A great deal that I am sure I will do again. Friendly helpful staff also.
MICHAEL B.Both Isaac and Adam are wonderful, nice kids. They do a great job, are super friendly and made my truck renting experience a very positive one. Definitely rent anything you need from this location, which I was only sent to after my initial location had a truck with a nail in the tire, so I couldn't come there. Thanks!!
Paula D.Keep doing what you are doing
JAMES J.Not a thing, Josh runs a great place and although I live in TX I will be back.
RICHARD F.All the employees that we had contact with were so helpful and courteous.
charline o. | Premières impressionsReplace the wheels on the appliance dolly so it can bear the weight and make the larger items easier to move.
RALPH G.Josh was most helpful.
Rick S. | Premières impressionsComplete the pRking lot.
JAMES J.Nothing. Everything was great. And the employees especially we're excellent!
RICHARD E.They were able to meet my needs of covered RV storage with competitive prices
stan b. | Premières impressionsGreat service, equipment and knowledgeable staff. Easy to get in and out from
CHRISTOPHER L.Adam was a great help to start my account. Joshua was easy to work with...he showed me storage choices and access points using a golf cart. This is a real convenience. Together I am very happy with the customer support.
Fred M. | Premières impressionsAlthough my free lock was not in the unit upon arrival, I called the office it was brought to me right away. This storage facility is clean, caring and has very curious employees. I will always come to this uhaul 1st.
Michele S. | Online Move InI wish if i rent a truck it would b nice to get a break on price if i return it 13 or 14 hours earley .
NORMAN B.Thank you so much for your help. It was totally appreciate, it thank you again and have a great day.
GEORGE V.Best Uhaul place.
Kelley J. | Premières impressionsIf someone was set on using U-Haul, I would tell them to definitely use this site. It was a great experience turning in and it was clear they take care of equipment and customers. I wish all locations did that.
Nathan S.I have used this place for 20 years. Keep it the way it is!
Robert A.Front entrance was blocked off. Very confusing back entry with no direction and no personnel to instruct/assit/guide you to the front. Originally was supposed to drop off at Desert Automotive, which no longer supports UHaul drop offs. They need to remove it from their website. It was a huge hassle to return our UHaul
LESLIE E.I have ONE big complaint directed at the manager of this site. When we pulled up to get out 6x9 foot trailer the parking lot/entrance had been retared and cones were up so you could not pull in. The poor young man had to hand pull that trailer across the entire length of that lot, remove a cone so we could back up and hitch up. He fell once halfway through the lot and I was pissed that he was alone and did that. Poor management as far as I'm concerned. You couldn't pay enough for what he did for the company.
Mary L.All personnel have knowledge to assist with the hookup of trailers, and car dollies. Over confidence of skills does not help the customer especially on moving day.
TAUGAIFALA E.Great service.
Anthony A. | Premières impressionsChristopher Miller was extremely helpful and very welcoming. This man should get a big raise!
DIANA B.Chris is the BEST! Knowledgeable, and very friendly. I've been there about 4 years now great service.
TAUGAIFALAAKA TERRY E. | Premières impressionsPut signs that indicate where the entrance to main building was located
Mauricio V.Customer service was friendly ans knowledgeable
Allyson D.The young man on staff was knowledgeable, accommodating and very pleasant in providing information necessary to make a decision.
ANTHONY P. | Premières impressionsI think there should be a 24 hour on call person. The after hours phone people are rude! I was on hold for 1hour and 8 minutes and the associate got on the phone and transferred me to a uhaul store that was closed so it was like I was hung up on.
CHANNA W. | Premières impressionsBest u-Haul in Arizona! Coordinated return of truck at location Anthem U-Haul stated didn't exist. Also discovered all tires on truck were bald and vehicle should not have been allowed on street. I trust these guys; not so, the pick-up location U-Haul at Anthem.
JOHN H.Not a thing. Reserving the truck was easy online. The truck was clean and ran well and both pick up and drop off were smooth and simple. The people who helped me pick up the truck and drop it off were very nice, polite, and professional. I'm happy with the whole experience!
DELLA T.They were very friendly and helpful.
Betty L. | Premières impressionsIsaac was very helpful and friendly and eff. Merci.
David L. | Premières impressionsI dealt with Chris, very courteous and professional!
Arnold N. | Premières impressionsChris Miller is fantastic!
Kathy M.Signage was poor. However the site is under construction so it is understandable.
THOMAS M.When I rented the 6X12 trailer, it came with one month free rental storage. Micheal from Uhaul customer service reserved a 10X15 unit for me. He also said I could drop my rental trailer at this facility. Neither was true. There was not a 10X15 unit available, causing me to rent a 10X20 unit. More money. Also, i had to go to the Frye Rd facility to drop the trailer. Imagine my displeasure. Chris, the Hwy 92 manager. Was as professional and helpful as possible, but I was unhappy with the untruths told to me by customer service. Unit I reserved was unavailable, cost went up for unit. Cannot drop trailer at the facility, take it to another facility. More time and inconvenient. Micheal from Uhaul customer service could use more training, to help him be successful in his job. A happy customer, is a repeat customer.
wes l. | Premières impressionsEverything was great
Christopher L.The staff care about the customers; I've used this storage before they became UHaul, and they have maintained quality customer service in the 56 months that I have rented a unit here. 5 stars for the best staff!
MELINDA L.they had a new office location within the property so it was a bit confusing. I looked like they were doing some construction work and that issue may be in the process of being corrected.
Dale L.I need to get a bigger unit and have to wait for one to open up. So I am still in the process of moving in.
Barbara O. | Premières impressionsCan't say enough about management and crew on point with my everyday needs I've been storing And renting trucks on a monthly basis they are my go to people in the rental business I'm happy To rent from this location and recommend to all Keep up the good work guys thank you
Martin C.Highly professional and friendly Agent. I will highly recommend this location and service.
ANATOLE B.Great service
Gil G. | Premières impressionsVery helpful and organized
CHRISTOPHER H.Your customer service at this location Highway 92 in Sierra Vista Arizona is above and beyond acceptable they went out of their way to help me I greatly appreciate the assistance and that location especially
TAMI H.The General manager Chris went out of his way to not only fix my hitch up to be right for hauling the trailer I was renting but also allowed me to borrow an adapter for the brakes! Then they opened my unit for my and had it all ready to go. Super easy self check in after hours and was an overall extremely welcoming experience!
Diane P. | Premières impressionsA larger parking/maneuvering area would have been appreciated. Personnel, however, were exceptional, very knowledgeable and helpful. Merci!
George P.At this location, 3637 S Hwy 92, Sierra Vista, AZ, I rate " above average". I appreciate the emails and phone confirmation for reserving a rental truck plus providing the cost information so there were no surprises.. Very pleasant and courteous.
STEVEN A.The rep who checked me in was very thorough with communication and was very professional.
Veronica V.Very pleasant experience!
David W. | Premières impressionsThe manager and crew are awesome treat you like family
MArtin C.agent very quick and helpful; I was on my way in 2 minutes.
BRUCE V.Customer service is professional, cordial, suggestive and available to answer questions or concerns. Air conditioned storage units are just the right temperature and clean!
Rachel G.One word... "NOTHING"! You guy's are "AWESOME"! Thanks...again!
MICHELLE P.Southeast Seirra Vista has been super to work with.
richard l. | Premières impressionsAlways have had good service at this location.
JAMES J.Christopher was amazing and helped me find exactly what I needed. He was friendly and when I thought all my stuff wouldn't fit into one unit, he found me another one, if needed.
April H. | Premières impressionsNothing you can do about it, but this location is hard to access. Also it would be helpful if you could access the storage area from where the trucks are parked so that you don't have to drive down the road, make a u-turn and backtrack to go to the storage units.
Cecil W.Excellant service. I've used this storage facility for the past 20 years and have never been disappointed.
WILLIAM G. | Premières impressionsThere are a lot of places to rent U-Haul equipment but this location stands out for great customer service. From pick up to drop off, the young people working there were knowledgable, friendly, and professional. Too easy. Thank you.
STEVEN B.There seemed to be a miscommunication about the unit internally, however Joshua at the main office was quick to assist and made the process extremely smooth.
Michael S. | Online Move InThe truck was not available at the original location I was given to pick it up at. Luckily it was only a few blocks down the street to the next location and they had one available. The gentleman at the new location was very helpful and pleasant it getting us set up.
MARLA F.Chris Miller is a friendly guy. Got me squared away with my truck quickly. Much appreciated!
John C.The parking space is very small and not easy to maneuver in. I'm not sure how something like that could be fixed due to the limitations of the property location. Service was good and the employees were friendly and helpful.
Robert M.Christopher Miller, location GM, was great to deal with. Excellent experience.
JAMES R.Keep doing what you are doing - consistency of excellence.
John H.Issac was very friendly and the drop off was quick / easy
Tony A.I got behind on my rent due to loss of work due to this Covid thing and they have been very helpful
Ron H. | Premières impressionsEveryone is super professional and polite. Manager is awesome as well.
ARTHUR G.Isaac was delightful....awesome customer service
BRENDA H.Chris assisted me on the phone to reserve a new unit. When I was able to get to the facility later that day, Josh showed me the new unit and completed the rental process. These guys make it so easy to rent. Excellent job as always!
NANCY G. | Premières impressionsQuick and easy. As soon as we pulled up the young man came to greet us outdoors. He helped us detach the trailer and was very polite. Great for those of us with minimal experience using a trailer, as well as for those concerned about COVID. We didn't set a foot inside and the young man made it quick.
Dina I.The rates were very attractive relative to other storage facilities in the area, for the same size spaces.
Shelley L. | Premières impressionsOut-Standing service
James D.Josh was polite,friendly and helpful.
Jenny G. | Online Move InIssac was very friendly and helpfull. Much appreciated.
Christopher A.Chris an crew have been a real help during and after our move to town. both vehicles an storage. We will use them again in the future. D & D
Dawayne C.The staff here are kind patient & friendly the Customer Service at this U-Haul Storage is excellent
TERESA C. | Premières impressionsThe Manager was very professional and very courteous. He had the best customer service.
MYRNA C.Thank God for the manager “Chris†He was helpful and said that my rental experience needed to be rectified with the Modesto, Ca . The only reason I'd ever rent again from them.
Holly A.It is my understanding that there were two motor homes inappropriately parked in the entrance preventing the moving van from getting to the storage unit. The best it could maneuver was 5 units away. Pretty inconsiderate on the part of the Storage manager to let that happen.
Thomas S. | Online Move InGreat customer service, the entire staff is very accommodating, always aim to please, they go the extra mile and it's a nice storage facility!
linda g. | Premières impressionsGreat way of doing the process. Will definitely do it this way moving forward
Paul H. | Online Move InVery helpful with a last minute change.
Paula P. | Premières impressionsI rally like the service. They gave me a month free. That was really surprising for me and shock to hear that. I was so happy. I got 1 month free in noncontract storage . I never get free things I believe in handwork. But my overall experience with U-Haul was excellent. Thank you very much!
Dipa A. | Premières impressionsExcellent attention, thank you for your help.
Eduardo M. | Premières impressionsNice company and very accommodating to our needs!
Wafaa S. | Premières impressionsExceptional Service online and in person! Set up everything online. Went in verified, got my unit, had everything into my unit in under an hour. Merci.
Connie F. | Premières impressionsEveryone was very friendly and super helpful!
Jacquelynn P. | Premières impressionsOutstanding Customer Service. Rented Truck for the move and storage for the products. Superb place! Thank you!
RAMONA L. | Premières impressionsGreat service.
Orson G. | Réservation