Customer Reviews for U-Haul Moving & Storage of Sierra Vista Southeast

566 évaluations

3637 S Hwy 92   Sierra Vista, AZ 85650

(520) 895-6032

Heures

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(520) 895-6032

3637 S Hwy 92
Sierra Vista, AZ 85650

Services dans cet établissement :

Heures

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

At this location, 3637 S Hwy 92, Sierra Vista, AZ, I rate " above average". I appreciate the emails and phone confirmation for reserving a rental truck plus providing the cost information so there were no surprises.. Very pleasant and courteous.

STEVEN A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL T. 
Évaluation :
5

The rep who checked me in was very thorough with communication and was very professional.

Veronica V. 
Évaluation :
5

All good, no complaints. Having storage unit with monthly autopay made life easier while living in a trailer park for one year.

Martha C.  |  Expérience générale 
Évaluation :
5

Very pleasant experience!

David W.  |  Premières impressions 
Évaluation :
5

The manager and crew are awesome treat you like family

MArtin C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas K. 
Évaluation :
5

Isaac wa great, he walked pretty far to show us our site.

Paul H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERIC T.  |  Expérience générale 
Évaluation :
5

agent very quick and helpful; I was on my way in 2 minutes.

BRUCE V. 
Évaluation :
5

Customer service is professional, cordial, suggestive and available to answer questions or concerns. Air conditioned storage units are just the right temperature and clean!

Rachel G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jazmyne H.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mary N.  |  Expérience générale 
Évaluation :
5

One word... "NOTHING"! You guy's are "AWESOME"! Thanks...again!

MICHELLE P. 
Évaluation :
5

Southeast Seirra Vista has been super to work with.

richard l.  |  Premières impressions 
Évaluation :
5

Always have had good service at this location.

JAMES J. 
Évaluation :
5

Christopher was amazing and helped me find exactly what I needed. He was friendly and when I thought all my stuff wouldn't fit into one unit, he found me another one, if needed.

April H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyeez G.  |  Expérience générale 
Évaluation :
5

Thanks for being there when I needed you

THOMAS D.  |  Expérience générale 
Évaluation :
5

I have never used a storage facility and was concerned about doing so. The staff were help without being pushy. I felt very comfortable talking to them. The unit was clean and ready for me to move my things in.

Barbara D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LYDIA G.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

HERBERT S.  |  Premières impressions 
Évaluation :
5

This is the best facility I’ve ever been to...... the staff is amazing!

JOE S.  |  Expérience générale 
Évaluation :
5

very helpful.

Greg N.  |  Premières impressions 
Évaluation :
3

Nothing you can do about it, but this location is hard to access. Also it would be helpful if you could access the storage area from where the trucks are parked so that you don't have to drive down the road, make a u-turn and backtrack to go to the storage units.

Cecil W. 
Évaluation :
5

Issac Hernandez was very helpful when I called and asked how much the storage units were, he also explained if I rented a truck, my first month on the storage unit would be free.

Connie P.  |  Premières impressions 
Évaluation :
5

The manager and staff were super helpful and understanding of me moving out of the unit! Will always recommend and use this location if needed in the future!

Rebecca C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victoria C.  |  Expérience générale 
Évaluation :
5

Excellant service. I've used this storage facility for the past 20 years and have never been disappointed.

WILLIAM G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sabrina W.  |  Premières impressions 
Évaluation :
5

Thanks for a good experience checking in and for the help

CRAIG G.  |  Premières impressions 
Évaluation :
5

There are a lot of places to rent U-Haul equipment but this location stands out for great customer service. From pick up to drop off, the young people working there were knowledgable, friendly, and professional. Too easy. Thank you.

STEVEN B. 
Évaluation :
4

There seemed to be a miscommunication about the unit internally, however Joshua at the main office was quick to assist and made the process extremely smooth.

Michael S.  |  Online Move In 
Évaluation :
5

Christopher, the manager, did a superb job and I highly appreciate his service over the years.

THEODORE M.  |  Expérience générale 
Évaluation :
4

The truck was not available at the original location I was given to pick it up at. Luckily it was only a few blocks down the street to the next location and they had one available. The gentleman at the new location was very helpful and pleasant it getting us set up.

MARLA F. 
Évaluation :
5

I found the staff to be friendly and helpful. The units are clean and easily accessible.

pamela g.  |  Expérience générale 
Évaluation :
5

Chris Miller is a friendly guy. Got me squared away with my truck quickly. Much appreciated!

John C. 
Évaluation :
4

The parking space is very small and not easy to maneuver in. I'm not sure how something like that could be fixed due to the limitations of the property location. Service was good and the employees were friendly and helpful.

Robert M. 
Évaluation :
5

Christopher Miller, location GM, was great to deal with. Excellent experience.

JAMES R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EMMETT C.  |  Expérience générale 
Évaluation :
2

U suck

Clint w.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vickie A.  |  Expérience générale 
Évaluation :
4

The manager Chris Miller has always been extremely kind to me. In a time where there was difficulty with COVID no work, he was understanding and allowed me to pay late and not lose my mom's items. Thank You Chris for being much more than a manager someone who truly cares about the customer.

ALVIRA G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brianna C.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Greg B.  |  Premières impressions 
Évaluation :
5

Keep doing what you are doing - consistency of excellence.

John H. 
Évaluation :
5

Issac was very friendly and the drop off was quick / easy

Tony A. 
Évaluation :
5

The guys in the office were great! Professional and helpful, I would recommend their services.

RAY M.  |  Expérience générale 
Évaluation :
5

Staff was friendly, patient and professional. Outstanding! Driveways and storages couldn't have been cleaner. UHaul has always pleased us. I don't know where you could find a better Organization. Thanks once again.

Larry H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Soraya P.  |  Premières impressions 
Évaluation :
5

Staff was great!!

ROSEMARY W.  |  Expérience générale 
Évaluation :
4

I got behind on my rent due to loss of work due to this Covid thing and they have been very helpful

Ron H.  |  Premières impressions 
Évaluation :
5

Friendly staff, knowledgeable and helpful.

Adelita L.  |  Expérience générale 
Évaluation :
5

They were always nice and helpful.

James C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tara M.  |  Expérience générale 
Évaluation :
5

Excellent service

Charlie A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jorge M.  |  Expérience générale 
Évaluation :
5

Chris is awesome

LANCE H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THERESA D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elaine E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANK P. 
Évaluation :
5

Everyone is super professional and polite. Manager is awesome as well.

ARTHUR G. 
Évaluation :
5

I’d pick this location over the others in town bc the staff is friendly and hard working.

melanie s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcus A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David V. 
Évaluation :
5

My experience with this U-Haul facility was great everything went as planned staff was friendly and helpful

Michael J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

juanita o.  |  Expérience générale 
Évaluation :
5

Isaac was delightful....awesome customer service

BRENDA H. 
Évaluation :
5

Convenient access in a secure environment. Helpful and friendly manager.

Martha G.  |  Expérience générale 
Évaluation :
5

This facility and everyone there is top notch!

WENDY A.  |  Expérience générale 
Évaluation :
5

Staff was super friendly and very helpful I was running late arriving at the storage so I called and made arrangements to be there after hours and the stuff was super helpful and was able to accommodate my request

Michael J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erin f.  |  Premières impressions 
Évaluation :
5

Chris Miller and staff are always on the job -- giving wonderful service. They always make it easy. I will return. There are other storage facilities closer to my home but will return to U-Haul every time.

WILLIAM O.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sherri F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael E.  |  Expérience générale 
Évaluation :
4

Always helpful, greeted me personally every time I visited the office. Great experience!

JAMES R.  |  Expérience générale 
Évaluation :
5

Excellent, personable customer service.

Diana Lee V.  |  Expérience générale 
Évaluation :
5

Chris assisted me on the phone to reserve a new unit. When I was able to get to the facility later that day, Josh showed me the new unit and completed the rental process. These guys make it so easy to rent. Excellent job as always!

NANCY G.  |  Premières impressions 
Évaluation :
5

Quick and easy. As soon as we pulled up the young man came to greet us outdoors. He helped us detach the trailer and was very polite. Great for those of us with minimal experience using a trailer, as well as for those concerned about COVID. We didn't set a foot inside and the young man made it quick.

Dina I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THEODORE M.  |  Premières impressions 
Évaluation :
5

Setting up and closing out the storage was a breeze. All of the front desk staff was helpful anytime I needed them.

katherine k.  |  Expérience générale 
Évaluation :
5

The onsite crew were wonderful, as stated in the reviews. The online process was horrible. - had to run through the form completion step a number of times - ambiguous/unclear in showing _available_ units. This contributed to running through the form completion step numerous times.

Michael B.  |  Online Move In 
Évaluation :
4

The rates were very attractive relative to other storage facilities in the area, for the same size spaces.

Shelley L.  |  Premières impressions 
Évaluation :
5

Out-Standing service

James D. 
Évaluation :
4

Josh was polite,friendly and helpful.

Jenny G.  |  Online Move In 
Évaluation :
5

Very convenient, did all on line. Opened locker and as promised there sat a brand new lock. Did my thing, locked up and left.

Bill D.  |  Online Move In 
Évaluation :
5

Joshua's help finding me a excellent unit that I could afford. Very kind person. I was in a bad position of moving and he helped me find a truck and storage I could afford. Christopher is a wonderful manager and helps a person feel comfortable. Thank you staff at Sierra vista az crew.

MICHAEL H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan M.  |  Expérience générale 
Évaluation :
4

Issac was very friendly and helpfull. Much appreciated.

Christopher A. 
Évaluation :
5

Chris an crew have been a real help during and after our move to town. both vehicles an storage. We will use them again in the future. D & D

Dawayne C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kent S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elda C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerald D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert P. 
Évaluation :
5

The staff here are kind patient & friendly the Customer Service at this U-Haul Storage is excellent

TERESA C.  |  Premières impressions 
Évaluation :
5

The Manager was very professional and very courteous. He had the best customer service.

MYRNA C. 
Évaluation :
5

Thank God for the manager “Chris” He was helpful and said that my rental experience needed to be rectified with the Modesto, Ca . The only reason I'd ever rent again from them.

Holly A. 
Évaluation :
3

It is my understanding that there were two motor homes inappropriately parked in the entrance preventing the moving van from getting to the storage unit. The best it could maneuver was 5 units away. Pretty inconsiderate on the part of the Storage manager to let that happen.

Thomas S.  |  Online Move In 
Évaluation :
5

Overall excellent. Only problem was nails and screws all over the lot (from construction of covered motorhome storage?). Had two flat tires going in and out. Told them they needed to run a big magnet over it. Very nice employees.

Ronald C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERESA L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martin H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul H. 
Évaluation :
5

Excellent service, equipment and location

CHRISTOPHER L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cheryll H. 
Évaluation :
5

Nothing it was great.

ELBERT D. 
Évaluation :
5

Great customer service, the entire staff is very accommodating, always aim to please, they go the extra mile and it's a nice storage facility!

linda g.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PETER DEAN V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDWARD M. 
Évaluation :
5

The guy who helped me was amazing! Super friendly and helpful with helping me choose the right size storage unit. Great customer service! Would highly recommend.

Sherri F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DON S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary R.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lisa S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALVINEARL K. 
Évaluation :
5

Very nice managers.

JENNIFER M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raymond H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David S. 
Évaluation :
5

Great and friendly service. Highly recommend!

Robert T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rebecca C.  |  Premières impressions 
Évaluation :
5

Very honest and understanding

Angel M.  |  Expérience générale 
Évaluation :
4

Very convenient.

Paul J.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jon J.  |  Premières impressions 
Évaluation :
5

Nice, clean, and large covered RV storage.

Ken K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyeez G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES W. 
Évaluation :
5

Nothing... Josh kept in contact with me the day before and day of to make sure the truck was available and he re text me the link that was missing so that I could do the body damage assessment. Thanks so much for your help... it made my move so much less stressful. :)

Kim G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keith k.  |  Expérience générale 
Évaluation :
5

There were a LOT of bugs that ended up in my unit. Spiders, beetles, grasshoppers, and cockroaches. My only suggestion would be to spray more often. Other than that, everything was great!

Valade W.  |  Expérience générale 
Évaluation :
5

Knowledgeable and friendly staff

Arturo C.  |  Premières impressions 
Évaluation :
5

Chris Miller was extremely helpful and went above and beyond for our needs. He made sure everything was ready and hooked up the equipment for us, made sure everything worked and fit properly, explained how to use it and sent us video as well to watch for reference. He was very friendly and made the whole experience enjoyable and stress free. I highly recommend this location and will continue to go to Chris for future needs!

HOLLY G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Omar H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dacharvrick c.  |  Expérience générale 
Évaluation :
5

Used this company thru out the years. The one on hwy 92 is awsome!. The people are genuinely friendly, and honest. Advised me on what I may need accordingly, and what was really not necessary. Helped me keep my expenses down. Will always be my "go to" guys!

Tomi B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ruben M. 
Évaluation :
3

Fix the trucks the onevwe had needed alignmentand brakes fixed. Also AC had many issues. Make sure they are ready for all weather conditions ie wiper blades. Clean them out well.

CARL E. 
Évaluation :
5

Our unit was clean and dry. We stored furnishings there for about 10 months while building a house and were very, very pleased. The team in the office was always helpful and efficient. Excellent emplacement!

LInda Sue B.  |  Expérience générale 
Évaluation :
5

I reserved a space via telephone from Idaho. Chris Miller took my call. As always, Chris got our business done swiftly - without any problem. If everyone were as efficient as Chris, the world would be a much better place. U-Haul is lucky to have him! signed Bill Olofson Sierra Vista AZ

WILLIAM O.  |  Premières impressions 
Évaluation :
5

Online payment doesn't indicate the payment amount due until the day it's due. Then there is little grace period if you can't pay exactly on the due date if you are paying online. Late payment charges are applied after only a few days. It would be helpful if offering an online payment option to load the amount due at the same time the payment due reminder email is sent so there is an early payment option. The online convenience option is minimized as a useful tool.

KAREN D.  |  Expérience générale 
Évaluation :
5

Michael was extremely helpful and attentive!

Ruben M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

david B. 
Évaluation :
5

The service was great

TERRY M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Belinda T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rodney A.  |  Expérience générale 
Évaluation :
5

Luckily the drop off location was not changed and it was just a few miles from my destination address. No problems with equipment.

NORD J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carol S.  |  Premières impressions 
Évaluation :
5

There was a misunderstanding that affected the billing. I spoke to the manager and he was nice enough to give me some credit. I had made some mistakes, but their people had made some mistakes too. He was fair. That is the kind of service that makes me want to go back or refer others.

Travis B. 
Évaluation :
5

U-Haul representatives at the drop-off Location made it easy to turn the vehicle and thanks for making the moving experience less stressful.

frank D. 
Évaluation :
5

I may have left for the summer ... but I'll be back. And one big reason I'll be back is Manager Chris Miller and his courteous, competent, always- helpful staff. Chris has a "can-do" positive attitude that I like very much. signed Bill Olofson Sierra Vista, AZ

WILLIAM O.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Adan R. 
Évaluation :
5

The facility is secured. The units are clean and well maintained. The staff are courteous professional and always helpful.

Rachel g.  |  Premières impressions 
Évaluation :
2

Found out about an alternative pick up site the day I picked up the rental and could've be stranded by going to the original, much, much closer store. At pick up, I confirmed my drop off store In Gilbert and was told it was a different one than the store 1/2 mile from my new home. The mgr at the pickup store said “no problem, I'll change it.” When I dropped off at the power ranch haul, I was told they don't accept trailers. The same trailer I was asked to deliver to Gilbert. I was required to drive to another store (final destination). That store was not well marked where to do returns. Bottom line is that the logistics were terrible but the representatives were nice to work with. I only wish there was better communication between stores and with the customers.

Cynthia F. 
Évaluation :
5

The staff was always helpful, if I had any questions! I wasn't living there in Sierra Vista and needed a storage space after my sister inlaw passed away . Never had a problem.

Michael R.  |  Expérience générale 
Évaluation :
4

He had to go looking for my record because it was not determined where the turn in was but he too was very helpful.and good customer service.

ANGELITA V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacquelynn P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

GEORGE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM E. 
Évaluation :
4

I would have rated excellent but did not received pro rated refund. I came in June 25 handed in my gate card. My payment date is due the 7th day of each month. I asked if I could get pro rated refund. I was told I could not despite moving out 12 days before the payment due date. I did receive a refund for having paid for the month of July.

Rachel g.  |  Expérience générale 
Évaluation :
5

Nothing, the guy was perfect.

Jim S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MELISSA H.  |  Expérience générale 
Évaluation :
1

Dead bugs all over the floor in the unit on our boxes. A real mess. Evidently attracted to the lights? But dead insects all over your stuff is not great. And we are talking about hundreds of them not just a couple.

David W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NED H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PENELOPE B. 
Évaluation :
5

Very well managed, professional and friendly. Highly recommended

Jacquleline or Bill D.  |  Expérience générale 
Évaluation :
2

I had to drop the truck off in a different town because I did not get the discount for having to drive it to another location

Laurie S. 
Évaluation :
3

I reserved a 26 ft truck 3 weeks prior to needing it. I was told there were two in town trucks and that that shouldn't be any issues with the rental. 3 days before needing the truck, I receive a phone call telling me that I am unable to rent the 26ft truck but that I will receive a 20ft truck at a discounted rate. When I went to pick up the truck, the associate had no idea what discount I was speaking of. He proceeded to give me a 20 cent discount for mileage. Due to needing to make 2 trips since the truck wasn't large enough, I paid more for the 20 ft truck with the miles I drove than I would have with the 26ft truck.

PAUL W. 
Évaluation :
4

Mike was a big help for me

Eric B.  |  Premières impressions 
Évaluation :
5

Truck was great and the staff was awesome!!

CORY H. 
Évaluation :
5

Very good facility for the location.

christine a.  |  Expérience générale 
Évaluation :
5

Staff very helpful to us in a difficult time. Paying monthly fee so easy online.

Rebecca A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard C. 
Évaluation :
5

Great way of doing the process. Will definitely do it this way moving forward

Paul H.  |  Online Move In 
Évaluation :
2

Great service and support.

Roberto D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHARON B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marta A. 
Évaluation :
5

Very satisfied with the friendly, professionalism. My movers were also amazingly fast and efficient. Angel movers out of Sierra Vista. They completed the job in half the time that I expected!

Maureen F. 
Évaluation :
5

As a veteran I have used Uhaul many times, and I have never been treated as well as I was this go around. THANK YOU!

Kenneth O. 
Évaluation :
5

Great facility.

Scott R.  |  Expérience générale 
Évaluation :
5

Service was fast and courteous. The attendant explained everything clearly.

Patricia G. 
Évaluation :
5

Nice people. Easy to work with.

Darrell P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vincent C. 
Évaluation :
5

Outstanding customer relation Thumbs up

LLOYD B. 
Évaluation :
1

Your service people were complaining that they had a bad day . . . ? Also many confusing questions unit numbers and they would not let me throw a small bag of trash away after I had cleaned up the truck cab. I tried to explain to the young man that I was sorry he was having a bad day; however I had just completed a 2 000 mile trip and simply wanted to get going . . . . I am very sorry to have my view of U-Haul damaged by this poor experience. I did speak to the manager the next day. During the conversation he was turning the speaker phone off and on repeatedly for some reason ? ? In view of the foregoing experience, I purchased a new trailer.

Stephen P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Suzanne R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark S. 
Évaluation :
3

The address given in Tucson, for drop off of the truck for a one way transaction: the business, M and M custom on 1st Street, appears to be closed and not accepting truck turn ins? So we turned in the truck at the Alvernon Way location where we rented our storage unit. Very pleased. Great service.

Teresa W. 
Évaluation :
5

Very helpful with a last minute change.

Paula P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alana M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott R.  |  Premières impressions 
Évaluation :
5

People there are sharp and ahead of everything, I'm super happy with the service! Merci.

Gadiel S. 
Évaluation :
5

Staff were very friendly and helpful

Mark G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason S.  |  Expérience générale 
Évaluation :
5

I appreciate Chris' very personal attention to our needs.

Elaine E.  |  Premières impressions 
Évaluation :
5

THIS Ina Rd. location was good. The staff was very helpful, friendly, and suggested ways to save us money since we were moving over 100 miles. However, we had great difficulty returning our truck to 2 other locations PRIOR to being assigned to this one in Sierra Vista. The first location, on Deliverence Way in Hereford, AZ no longer does Uhaul, and hasn't for a year according to the caretaker. Then the 2nd location was on unmarked dirt road in the middle of desert. Which we couldn't even find late at night. This runaround made a long hard day even longer and harder! However, when we kept having to call the 800 number, we were always greeted with a nice, pleasant and helpful voice on the other end, which helped to alleviate my anxiety tremendously. Once we arrived at the correct location, your app was easy to understand and walked me through every step. So thank you for that! Moving out of town, I'll have to think twice about what service to use. But for in town moves, uhaul is the best.

Elizabeth B. 
Évaluation :
5

I rally like the service. They gave me a month free. That was really surprising for me and shock to hear that. I was so happy. I got 1 month free in noncontract storage . I never get free things I believe in handwork. But my overall experience with U-Haul was excellent. Thank you very much!

Dipa A.  |  Premières impressions 
Évaluation :
5

Very helpful and fast!

Justin M.  |  Premières impressions 
Évaluation :
5

From my initial phone call with Chris, to the delivery yesterday with Josh, all arrangements were handled flawlessly! Great customer service!

Kent S.  |  Premières impressions 
Évaluation :
3

Location must be solid.

Mary H. 
Évaluation :
5

Staff was very friendly,knowledgeable and fast checkout/check-in also very accommodating with my last minute changes.Thank you, job well done..Paula

Paula P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie C.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Wayne L. 
Évaluation :
5

Everyone was so helpful and we even got 1 month free storage which was a blessing

Wayne L.  |  Premières impressions 
Évaluation :
5

You have good, customer oriented, professionals working for you....

John G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Micah K. 
Évaluation :
5

We rented a truck two weeks in a row and these guys were fantastic. Super friendly and helpful. Great place and great staff!

JENNIFER M.  |  Expérience générale 
Évaluation :
5

Outstanding trailer hook up service which ensured the hitch was properly connected and the lights all works.

Theodore C. 
Évaluation :
5

Have a written explanation of the insurance available to read.

Talin S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sonia M.  |  Expérience générale 
Évaluation :
5

Your doing it! Providing customers with a clean reliable choice of products at a fair price.Keep up the good work.

Paula P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ted M. 
Évaluation :
5

Very easy to reserve and then move in!

Victoria O.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SEAN K.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael B. 
Évaluation :
5

This was a very quick, efficient move-in. The ability to accomplish all move-in steps on line was really wonderful! Merci

Laura A.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darrellmatthew P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marian H.  |  Expérience générale 
Évaluation :
5

Everything was great and I appreciate the military discount.

Aladin S.  |  Expérience générale 
Évaluation :
5

Nice place

SEAN K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Caroline D.  |  Premières impressions 
Évaluation :
5

Our storage unit was clean & dry throughout the length of our rental. The same can be said for the whole facility.

Ronald H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WENDY A.  |  Expérience générale 
Évaluation :
5

All staff most helpful on several occasions during 4-month rental of storage unit.

Jim W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roseanne m.  |  Expérience générale 
Évaluation :
5

Excellent attention, thank you for your help.

Eduardo M.  |  Premières impressions 
Évaluation :
5

Nice company and very accommodating to our needs!

Wafaa S.  |  Premières impressions 
Évaluation :
5

Very convenient and usable. I had free access to my locker and had no problems. Only reason giving up is because close to moving so all stuff must be in one location for moving truck to collect.

Diana O.  |  Expérience générale 
Évaluation :
5

We were grateful to have such a great RV storage location so close to our home. Thank you for all your help.

NELS B.  |  Expérience générale 
Évaluation :
5

My request for a storage rental was very sudden and last-minute, but the staff was super accomodating. Ils sont super!!!

Blanca W.  |  Expérience générale 
Évaluation :
5

I don’t remember the name of the manager, but he was super professional and friendly.

galin k.  |  Expérience générale 
Évaluation :
5

Wonderful service. Chris was as sharp as they get. Time for a raise. No, he didn't ask me to say that.

BRUCE U.  |  Premières impressions 
Évaluation :
3

My experience was great except for availability by phone. The 2 times I needed to talk to someone I could not reach anyone local. I decided to move out for that reason plus the 8 % increase.

Steven T.  |  Expérience générale 
Évaluation :
5

AWESOME

Rodney R.  |  Premières impressions 
Évaluation :
5

Great staff and facility.

Stephen G.  |  Premières impressions 
Évaluation :
5

Everyone I worked with was kind and caring truck was a new one that ran awesomely. Uhaul always makes my moves easy

Peggy R.  |  Expérience générale 
Évaluation :
5

no comments

Debbie G.  |  Expérience générale 
Évaluation :
5

Fantastic. Everyone at this store I talked with and worked with were excellent in business and customer service. they took care of everything with excellence. Thank You U-Haul of Sierra Vista Southwes

Donald H.  |  Premières impressions 
Évaluation :
5

Staff quite helpful, flexible, and competent. Paperwork went smoothly. Gate card is a big improvement over punching in a gate code.

Jim W.  |  Premières impressions 
Évaluation :
5

Chris Miller and his crew there do a fantastic job! I have rented from that location more than once and they always go the extra mile to make sure I am happy and taken care of!

CINDY A.  |  Expérience générale 
Évaluation :
5

Good units, price fair for the area. Staff very helpful.

Chris W.  |  Expérience générale 
Évaluation :
5

Honestly the best experience I've ever had with a storage facility. They were friendly, understanding, and most of all, efficient. Amazing customer service

Mark G R.  |  Expérience générale 
Évaluation :
5

chris miller very helpful n gave me a good deal on storage.

Debbie G.  |  Premières impressions 
Évaluation :
5

Never had a bad experience here. Everybody was super nice and super helpful...prices were amazing. Ihad a 5*10 and only 55 bucks no insurance...

Rani K.  |  Expérience générale 
Évaluation :
5

Exceptional Service online and in person! Set up everything online. Went in verified, got my unit, had everything into my unit in under an hour. Merci.

Connie F.  |  Premières impressions 
Évaluation :
5

Chris is the best

Robert S.  |  Expérience générale 
Évaluation :
5

Great place for storage, very accommodating. Would use the same location again if needed, even if closer ones are nearby.

Max G.  |  Expérience générale 
Évaluation :
5

Chris Miller and his staff are proficient, efficient, helpful, excellent - the main reason I keep coming back time after time. signed Bill Olofson Sierra Vista, AZ

WILLIAM O.  |  Premières impressions 
Évaluation :
5

Great place friendly people

David R.  |  Premières impressions 
Évaluation :
4

The staff was great. Always friendly & helpful. We appreciated the convenience of being able to pay automatically. We lived out of state, so we never used the facility after dark. Great place!

Diane M.  |  Expérience générale 
Évaluation :
5

a+

TOMMY T.  |  Expérience générale 
Évaluation :
5

Top notch service from top to bottom. The work ethic and dedication to serving the customer is second to none. The manager not only leads, but leads from the front. Not just your typical figure head.

Jeffrey D.  |  Premières impressions 
Évaluation :
5

The customer service was excellent. Thank you Chris and Michael!

Patricia W.  |  Premières impressions 
Évaluation :
5

Chris and his staff are awesome!!!

SUSAN B.  |  Expérience générale 
Évaluation :
5

The Mngr., Chris, and his entire staff are incredibly kind & professional. They went out of their way to streamline our move for both my disabled Vietnam veteran husband, Jeffery, & myself. Merci

JEFFERY D.  |  Expérience générale 
Évaluation :
5

The staff was friendly and very helpful. The facility was clean and the security more than I expected. I highly recommend.

Donna M.  |  Premières impressions 
Évaluation :
5

Great experience

tracy h.  |  Expérience générale 
Évaluation :
5

Everyone was very friendly and super helpful!

Jacquelynn P.  |  Premières impressions 
Évaluation :
5

Chris and associates were awesome. Well run business!

Ron R.  |  Expérience générale 
Évaluation :
5

Top notch all the way around! Thank you!

James N.  |  Expérience générale 
Évaluation :
4

The free 1 months storage was just what I needed— Thank You once again!

TAMMY W.  |  Expérience générale 
Évaluation :
4

Bien

Carisa G.  |  Premières impressions 
Évaluation :
5

Manager Chris Miller and his competent staff have a "can do" attitude, they are always helpful. I will be back at U-Haul early September. Bill Olofson

WILLIAM O.  |  Expérience générale 
Évaluation :
5

Very helpful

Robert S.  |  Premières impressions 
Évaluation :
5

I am very pleased with my unit 10 x 20...very pleased Jim Hernandez

JAMES H.  |  Expérience générale 
Évaluation :
5

Great customer service, especially Joshua! Always cheerful!

KAREN B.  |  Expérience générale 
Évaluation :
5

Very satisfied.

DEBORAH O.  |  Expérience générale 
Évaluation :
5

They we're very nice and helpful.

Diana O.  |  Premières impressions 
Évaluation :
5

I am very pleased with my service at Uhaul. On move in day they helped me in switching to a bigger unit and accommodated my moving company’s 18wheeler in accessing gates for an easier route to my unit

Tiara R.  |  Premières impressions 
Évaluation :
5

Very clean units. Easy set up to rent. Good prices. Will use them again if we are in the need

Rhonda T.  |  Expérience générale 
Évaluation :
5

The young man that helped me was very friendly. There are not very many young men that are as nice as he was. Your company is very lucky to have him. He really likes his job and it shows.

Nancy M.  |  Expérience générale 
Évaluation :
5

The staff is what makes this a great storage facility. They are very helpful and considerate. The reminders for payment were appreciated.

Melissa L.  |  Expérience générale 
Évaluation :
5

My experience was excellent, the staff are extremely helpful, facility is perfectly run

CHARLES R.  |  Expérience générale 
Évaluation :
5

everything was in good condition and very clean

Vernon F.  |  Premières impressions 
Évaluation :
5

I was a customer for 11yrs renting a storage unit and never had any issues or concerns with the quality and security of the storage facility.

EDUARDO B.  |  Expérience générale 
Évaluation :
5

Quick efficient service, friendly staff.

KRISTA D.  |  Premières impressions 
Évaluation :
5

Quick, thorough and easy. Very nice facility.

CHARLES R.  |  Premières impressions 
Évaluation :
5

Very helpful staff

Peggy B.  |  Expérience générale 
Évaluation :
5

Thank you for everything!

David M.  |  Premières impressions 
Évaluation :
5

Merci

GEORGE S.  |  Expérience générale 
Évaluation :
5

Very polite,explained contract, took me to view site and view gates ,code and restrooms. Sold me a lock and explained the entry card.

Chris Y.  |  Premières impressions 
Évaluation :
5

Chris Miller and staff were beyond exceptional dealing with me during the 4 months of truck rental and storage business I conducted with them. They were professional, courteous, and acc

John S.  |  Expérience générale 
Évaluation :
5

Helpful and friendly

Verlyn F.  |  Premières impressions 
Évaluation :
5

Chris made the rental experience easy and convenient.

Benjamin H.  |  Expérience générale 
Évaluation :
5

Thanks for all your help

Lynn W.  |  Expérience générale 
Évaluation :
5

Everyone at this Uhaul facility are helpful, friendly, efficient and a great crew. Thank you to all.

LOUISE G.  |  Expérience générale 
Évaluation :
5

I used the facilities for almost 6 months with no issues or complaints.

Kay S.  |  Expérience générale 
Évaluation :
5

I had items stored here for 5 years so the management has changed a few times. The current managers are awesome!

JANICE K.  |  Expérience générale 
Évaluation :
5

Units are clean. Ability to drive in and out is efficient.

Vernon F.  |  Premières impressions 
Évaluation :
5

After one day of loading and two days of driving, we didn't need any issues or problems cropping up. These guys came through for us. The storage facility is clean, secure and affordable.

Ronald H.  |  Premières impressions 
Évaluation :
5

I am a long-time repeat customer. Just re-uped yesterday. Chris and his staff are excellent. There are other storage facilities in the area but so important to have good management! Bill Olofson

WILLIAM O.  |  Premières impressions 
Évaluation :
4

All went well up until the day we took our stuff out 10 days iadter we paid for 30 days and the employee wouldnt pro rate the monthot fee They owe us 20 days pro rated fee to believe

Kyle R.  |  Expérience générale 
Évaluation :
5

Chris and Mike were friendly with every interaction we had with them. We have used the storage units and have rented 2 u hauls recently and they have been great. Have 2 more big moves to go with you.

TJ P.  |  Expérience générale 
Évaluation :
4

We were pleased with our 3+ year storage rental

ELLEN G.  |  Expérience générale 
Évaluation :
5

Excellent process and good communication.

Jason D.  |  Expérience générale 
Évaluation :
5

Outstanding Customer Service. Rented Truck for the move and storage for the products. Superb place! Thank you!

RAMONA L.  |  Premières impressions 
Évaluation :
5

Courteous employees that know their job and perform it well. Chris is great to do business with.

John S.  |  Premières impressions 
Évaluation :
5

Thankyou it worked for me

DANIEL C.  |  Expérience générale 
Évaluation :
5

the customer service staff was always very professional, they are doing a exelent job.

RAYMOND S.  |  Expérience générale 
Évaluation :
5

Everyone was very helpful. Will use this facility again if needed!

karen B.  |  Expérience générale 
Évaluation :
5

Chris was EXTREMELY helpful and this was our first move ever. He not once made me feel silly for asking certain ?'s or having him repeat himself. Very friendly and professional staff and management.

Regina O.  |  Expérience générale 
Évaluation :
5

The guy working at the desk is a nice guy, I was in and out in a couple minutes. Also, great hours.

Bryan W.  |  Expérience générale 
Évaluation :
5

Chris Miller, Manager, at this Facility, and All of his Staff, Especially Joshua, were Very Professional, and Knowledgeable about the Company, and Very Courteous, to Me, the Customer. I Highly recom

John C.  |  Expérience générale 
Évaluation :
5

The staff at this facility should have ten stars, Always polite on the phone, go above and beyond their duty, Thank you Chris and Josh!

RANDALL L.  |  Expérience générale 
Évaluation :
5

Manager Chris Miller and Kathy, his assistant, run a clean, efficient operation. I am a repeat customer, and because of Chris and Kathy I will be returning sometime in March. Bill Olofson

WILLIAM O.  |  Expérience générale 
Évaluation :
5

Chris, Josh, Michael and Pricilla were great to work with! Their conduct and caring natures are a credit to U-Haul! Five stars all the way for sure!

Paul J.  |  Expérience générale 
Évaluation :
5

Great staff! I really enjoyed doing business with them.

Jon Charles D.  |  Expérience générale 
Évaluation :
5

Top notch facility. Friendly and helpful staff. My first choice for recommendation.

JAMES R.  |  Expérience générale 
Évaluation :
5

When someone moves out with only a little more than a week used in the billing cycle, you should give refunds.

NANCY R.  |  Expérience générale 
Évaluation :
5

We were very happy with the service and the facility. The the young lady and manager Chris went out of their way to help us. Could not have asked for more. Thank you. Sunny

Sunny J.  |  Expérience générale 
Évaluation :
5

Customer service was great

Gabrielle K.  |  Expérience générale 
Évaluation :
5

Thank you for your services.

Jerri A.  |  Expérience générale 
Évaluation :
5

Everybody on staff is excellent, helpful, friendly.

LOUISE G.  |  Expérience générale 
Évaluation :
5

Outstanding!

Terry D.  |  Réservation 
Évaluation :
5

Your people there are very professional & helpful. I would return there with any need.

Jo K.  |  Réservation 
Évaluation :
5

Uhaul greatly improved facility

RALPH S.  |  Expérience générale 
Évaluation :
5

Excellent and prompt service!!! Have and would recommend to all my friends!!!

Gregory S.  |  Expérience générale 
Évaluation :
4

Christopher is an excellent employee. He is informative, willing to answer any and all questions and is very personable.

Candra K.  |  Expérience générale 
Évaluation :
4

Signs at the gates mention key cards, however, none were available at this location. Recommend adding all benefits to this location. Full price should include access cards.

Nick H.  |  Expérience générale 
Évaluation :
5

Chris, the local manager is very service oriented. He helped me several times when immediate action was required. I wouldn't consider using any other facility. Thank you so much. Robin lara

ROBIN L.  |  Expérience générale 
Évaluation :
5

This is the best storage facility I have used and the staff is just excellent.

LOUISE G.  |  Expérience générale 
Évaluation :
5

very friendly staff

Mary N.  |  Expérience générale 
Évaluation :
5

If I need storage and/Or have moving needs, this is the place to go!

TIMOTHY P.  |  Expérience générale 
Évaluation :
5

Nice facility. Friendly, helpful staff.

Stewart T.  |  Expérience générale 
Évaluation :
5

Very friendly staff always willing to help

Gisselle O.  |  Expérience générale 
Évaluation :
5

Fantastic service! Staff and facilities were perfect and made our move to Sierra Vista less stressful.

ANDREW J.  |  Expérience générale 
Évaluation :
5

Chris Miller is a big asset to your company.

GEORGE L.  |  Expérience générale 
Évaluation :
5

Chris, Josh & Alexis were all very helpful during my visits. We had (2) 10x15 units that were clean and easy access. We rented a 15ft. truck for 3 days for a local delivery. Everything was positive.

HAROLD H.  |  Expérience générale 
Évaluation :
5

Chris did a fabulous job customer service wise, helped put the car trailer on the truck. He also obtained a newer truck for our long trip from Arizona to Oregon!! Thank you Chris and U haul. Dean

DEAN M.  |  Expérience générale 
Évaluation :
5

Met on lot as we drove up. Very professional and friendly. Great operation.

Ron R.  |  Réservation 
Évaluation :
5

Great staff !!

Joe S.  |  Expérience générale 
Évaluation :
5

No problems at all- very accommodating!

Stephen B.  |  Expérience générale 
Évaluation :
5

Great service.

Orson G.  |  Réservation 
Évaluation :
5

Thanks to Chris, My move was great!

Cynthia J.  |  Réservation 
Évaluation :
5

U-Haul has always treated me well the facility was neat and clean the person that helped me had a great attitude thank you

DAVID E.  |  Réservation 
Évaluation :
5

Manager Chris Miller does a great job!!!

MARK D.  |  Expérience générale 
Évaluation :
5

none

REBECCA D.  |  Expérience générale 
Évaluation :
5

Them staff, especially the GM Chris?? Make this a great place. From day 1 his outstanding customer service assured me that I was in the right place. *GM is the location on HWY 92

SCOTT W.  |  Expérience générale 
Évaluation :
5

Awesome staff, clean, informative, punctual.

DERICK T.  |  Expérience générale 
Évaluation :
4

Chris miller is a excellent person, any time we ever had any kind of problem its was resolved immediately,, thank you

MICHAEL H.  |  Expérience générale 
Évaluation :
5

The unit came in handy for me. Appreciate the staff as well. Thx, highly recommended.

Priscilla S.  |  Expérience générale 
Évaluation :
5

Very helpful

Mary F.  |  Expérience générale 
Évaluation :
5

Completely satisfied with U-Haul and it has been a pleasure working with Chris the manager. He has provided excellent customer service. I highly recommend U-Haul.

LAURIE B.  |  Expérience générale 
Évaluation :
4

Due to the nature of my receiving monthly paychecks it is appreciated if I could have until the 5th of each month to make payment -- also it would help if you would reinstate sending monthly invoices

RONALD A H.  |  Expérience générale 
Évaluation :
5

I have only nice things to say about the staff. Everyone was very friendly and accommodating. No problems in any other way either. I'd use this facility again. Merci.

RUTH A W.  |  Expérience générale 
Non reviews have been submitted for this location.

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