Évaluations des clients U-Haul Moving & Storage of Sierra Vista Southeast
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage of Sierra Vista Southeast
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Myles M. le
Nothing
Thomas M. le
Great staff !!
SHEIGHLA S. le
Fantastic customer service!
Diana O. le
Very convenient and usable. I had free access to my locker and had no problems. Only reason giving up is because close to moving so all stuff must be in one location for moving truck to collect.
NELS B. le
We were grateful to have such a great RV storage location so close to our home. Thank you for all your help.
Nick M. le
Thank you
Bill D. le
Staff very kind and friendly. Unloading crew that we used was super fast and efficient.
Erick S. le
Extremely knowledgeable staff offered top notch service.
Blanca W. le
My request for a storage rental was very sudden and last-minute, but the staff was super accomodating. They were great!!!
galin k. le
I don’t remember the name of the manager, but he was super professional and friendly.
BRUCE U. le
Wonderful service. Chris was as sharp as they get. Time for a raise. No, he didn't ask me to say that.
Steven T. le
My experience was great except for availability by phone. The 2 times I needed to talk to someone I could not reach anyone local. I decided to move out for that reason plus the 8% increase.
John C. le
Everything was ready and hooked up when I got there. In and out and on the road.
Meglenna W. le
Great service!
Rodney R. le
AWESOME
Stephen G. le
Great staff and facility.
Elaine N. le
The computer system in both SIerra Vista locations ways very slow and out-Dated.
Peggy R. le
Everyone I worked with was kind and caring truck was a new one that ran awesomely. Uhaul always makes my moves easy
HAROLD B. le
Nothing
Ronald B. le
Maybe get a diesel version of the 26 foot truck. Gas mileage is horrible. 7.5 gal/mile
David H. le
We reserved the truck on the website at 2011 E Fry Blvd, Sierra Vista, AZ, however, w e weren’t notified of the change in pickup location. We did get a courtesy call the day before, however the change in pickup address wasn’t mentioned. Otherwise, the service was good
Debbie G. le
no comments
Donald H. le
Fantastic. Everyone at this store I talked with and worked with were excellent in business and customer service. they took care of everything with excellence. Thank You U-Haul of Sierra Vista Southwes
Jim W. le
Staff quite helpful, flexible, and competent. Paperwork went smoothly. Gate card is a big improvement over punching in a gate code.
Donald H. le
Excellent all the way around took care of everything. Very helpful and willing to do anything for the customer. They took care of the gas problem by me just showing the picture. Thanks for making it easy..
dale H. le
Quick, hassle free and friendly. ??
CINDY A. le
Chris Miller and his crew there do a fantastic job! I have rented from that location more than once and they always go the extra mile to make sure I am happy and taken care of!
Chris W. le
Good units, price fair for the area. Staff very helpful.
Taugaifala E. le
No improvement necessary, the people working at the site are always prompt, courteous, and look out for our best interest which is GREATLY appreciated!
Mark G R. le
Honestly the best experience I’ve ever had with a storage facility. They were friendly, understanding, and most of all, efficient. Amazing customer service
Cecil W. le
I wanted to pick up my truck at this location which was close to my house. The order got changed to a different location. The manager did make extra effort to find a truck when he went to another town. Biggest complaint is that truck was not full when we picked it up. We filled it up after renting it and ended up not using all the gas we purchased but couldn't get a credit. Also, no credit for unused furniture pads.
Amy B. le
Your employees were both friendly, helpful, genuinely nice people. So refreshing. Thank you!!
Wilma M. le
Improve your computer software in the store.
Ralph C. le
The location is easy to access and the employees were polite,friendly and helpful.
Maria F. le
Unfortunately I rented this dolly and didn’t even use it. I took it for an hour and didn’t use it. Returned it quick. I still got billed the full amount. Maybe take into consideration the amount of hours taken... thank you the guys there were awesome!!
Randy S. le
Highly recommend!
Debbie G. le
chris miller very helpful n gave me a good deal on storage.
Arthur Y. le
first class
NICOLE R. le
Original reservation for store 69. Truck not there or available. Then the store I finally got a truck at had computer problems and over charged me even though I did what I was told. I also took a picture of the gas tank and they said I didnt put fuel and i did and charged me another 23 on top of 20 for the return. I will never use uhual again. And the manager at store 69 is so rude he made me cry. Told me I could not speak while he was on the phone in his store. Would into give me owner info for complaint. Worst experience I have ever had with uhual
Rani K. le
Never had a bad experience here. Everybody was super nice and super helpful...prices were amazing. Ihad a 5*10 and only 55 bucks no insurance...
Benjamin M. le
We had multiple problems with the email portion regarding any previous damage that had happened to the trailer. It is much easier to do this detailing in person while picking it up and signing.
Connie F. le
Exceptional Service online and in person! Set up everything online. Went in verified, got my unit, had everything into my unit in under an hour. Thank you!
Robert S. le
Chris is the best
James J. le
I had a great experience.
Max G. le
Great place for storage, very accommodating. Would use the same location again if needed, even if closer ones are nearby.
WILLIAM O. le
Chris Miller and his staff are proficient, efficient, helpful, excellent - the main reason I keep coming back time after time. signed Bill Olofson Sierra Vista, AZ
David R. le
Great place friendly people
Daniel B. le
Same.
Diane M. le
The staff was great. Always friendly & helpful. We appreciated the convenience of being able to pay automatically. We lived out of state, so we never used the facility after dark. Great place!
teresa F. le
N/A
TOMMY T. le
a+
Jeffrey D. le
Top notch service from top to bottom. The work ethic and dedication to serving the customer is second to none. The manager not only leads, but leads from the front. Not just your typical figure head.
John R. le
Great service from professional, courteous staff was really appreciated.
Patricia W. le
The customer service was excellent. Thank you Chris and Michael!
Robert D. le
During the stress of moving it's important for at least one thing to go smoothly, we've found U-Haul makes it easy. Very reliable every time we've used U-Haul, including three different locations, over ten years. Thanks for making moving easier.
Benjamin W. le
After picking up the truck, and getting back to our house, we noticed a hole/scrape in the side of the truck. Chris offered to come out to our house and patch the hole. It was very much appreciated, and didn’t inconvenience us at all.
SUSAN B. le
Chris and his staff are awesome!!!
JEFFERY D. le
The Mngr., Chris, and his entire staff are incredibly kind & professional. They went out of their way to streamline our move for both my disabled Vietnam veteran husband, Jeffery, & myself. Thank you
Donna M. le
The staff was friendly and very helpful. The facility was clean and the security more than I expected. I highly recommend.
HERMAN H. le
The manager and his staff were professionals that any company would be fortunate to have. Extremely helpful in every way. They answered questions, returned phone calls and were always respectful and courteous. Two thumbs up.
tracy h. le
Great experience
Raymond B. le
The truck was processed and parked, ready to roll. The staff and management were excellent. I loved the experience. The staff took their time to explain and assist, I was very impressed. Yes I would recommend their services to all folks!!!! Mr. Ray Batey
HAROLD B. le
Full gas tank
Barbara S. le
very friendly and helpful. definitely would rent again from this location
Alice H. le
Nothing. All was good. Very helpful and pleasant staff. A pleasure to do business with.
HAROLD B. le
0
KRISTEN M. le
Simple process to rent a trailer. Workers were pleasant to deal with. Will not hesitate to use this location in the future if I have further use for a trailer.
CHARLES B. le
The staff was exceptional. Was patient and helpful after a long trip to our destination.
Ronald C. le
The Customer Service and the dependability of the equipment has always been "Top Shelf". That's why I continue to use this location..
Jacquelynn P. le
Everyone was very friendly and super helpful!
Charlotte T. le
LOVE this place. Josh and Chris are very professional and nice. They made the difficult process of moving a lot easier.
Ron R. le
Chris and associates were awesome. Well run business!
James N. le
Top notch all the way around! Thank you!
TAMMY W. le
The free 1 months storage was just what I needed— Thank You once again!
Carisa G. le
Good
WILLIAM O. le
Manager Chris Miller and his competent staff have a "can do" attitude, they are always helpful. I will be back at U-Haul early September. Bill Olofson
Michael S. le
Great experience with Chris and Michael.
James N. le
Mr. Miller did an excellent job. He was polite, professional, and very well informed.
Robert S. le
Very helpful
JAMES H. le
I am very pleased with my unit 10 x 20...very pleased Jim Hernandez
KAREN B. le
Great customer service, especially Joshua! Always cheerful!
DEBORAH O. le
Very satisfied.
Diana O. le
They we're very nice and helpful.
Wayne J. le
Awesome service from Josh!
KATHY N. le
Wonderful, friendly staff. They go out of their way to be helpful.
Tiara R. le
I am very pleased with my service at Uhaul. On move in day they helped me in switching to a bigger unit and accommodated my moving company’s 18wheeler in accessing gates for an easier route to my unit
Laurie S. le
Very helpful manager
matthew E. le
They said my hitch would be fine but others said I should use a lower hitch because back end of trailer was pretty low. I agreed and got a different hitch.
Rhonda T. le
Very clean units. Easy set up to rent. Good prices. Will use them again if we are in the need
Nancy M. le
The young man that helped me was very friendly. There are not very many young men that are as nice as he was. Your company is very lucky to have him. He really likes his job and it shows.
Melissa L. le
The staff is what makes this a great storage facility. They are very helpful and considerate. The reminders for payment were appreciated.
CHARLES R. le
My experience was excellent, the staff are extremely helpful, facility is perfectly run
Vernon F. le
everything was in good condition and very clean
Vernon F. le
Chris and all his staff were very friendly and helpful, They have a very neat and clean operation,
Jeffrey F. le
Great place to rent from. Extremely helpful and friendly staff.
EDUARDO B. le
I was a customer for 11yrs renting a storage unit and never had any issues or concerns with the quality and security of the storage facility.
Dean K. le
Very helpfull
KRISTA D. le
Quick efficient service, friendly staff.
CHARLES R. le
Quick, thorough and easy. Very nice facility.
Peggy B. le
Very helpful staff
David M. le
Thank you for everything!
GEORGE S. le
Thank You
Chris Y. le
Very polite,explained contract, took me to view site and view gates ,code and restrooms. Sold me a lock and explained the entry card.
John S. le
Chris Miller and staff were beyond exceptional dealing with me during the 4 months of truck rental and storage business I conducted with them. They were professional, courteous, and acc
Verlyn F. le
Helpful and friendly
Benjamin H. le
Chris made the rental experience easy and convenient.
Lynn W. le
Thanks for all your help
LOUISE G. le
Everyone at this Uhaul facility are helpful, friendly, efficient and a great crew. Thank you to all.
Kay S. le
I used the facilities for almost 6 months with no issues or complaints.
JANICE K. le
I had items stored here for 5 years so the management has changed a few times. The current managers are awesome!
Vernon F. le
Units are clean. Ability to drive in and out is efficient.
Ronald H. le
After one day of loading and two days of driving, we didn't need any issues or problems cropping up. These guys came through for us. The storage facility is clean, secure and affordable.
WILLIAM O. le
I am a long-time repeat customer. Just re-uped yesterday. Chris and his staff are excellent. There are other storage facilities in the area but so important to have good management! Bill Olofson
Kyle R. le
All went well up until the day we took our stuff out 10 days iadter we paid for 30 days and the employee wouldnt pro rate the monthot fee They owe us 20 days pro rated fee to believe
TJ P. le
Chris and Mike were friendly with every interaction we had with them. We have used the storage units and have rented 2 u hauls recently and they have been great. Have 2 more big moves to go with you.
ELLEN G. le
We were pleased with our 3+ year storage rental
Jason D. le
Excellent process and good communication.
RAMONA L. le
Outstanding Customer Service. Rented Truck for the move and storage for the products. Superb place! Thank you!
John S. le
Courteous employees that know their job and perform it well. Chris is great to do business with.
DANIEL C. le
Thankyou it worked for me
RAYMOND S. le
the customer service staff was always very professional, they are doing a exelent job.
karen B. le
Everyone was very helpful. Will use this facility again if needed!
Regina O. le
Chris was EXTREMELY helpful and this was our first move ever. He not once made me feel silly for asking certain ?'s or having him repeat himself. Very friendly and professional staff and management.
Bryan W. le
The guy working at the desk is a nice guy, I was in and out in a couple minutes. Also, great hours.
John C. le
Chris Miller, Manager, at this Facility, and All of his Staff, Especially Joshua, were Very Professional, and Knowledgeable about the Company, and Very Courteous, to Me, the Customer. I Highly recom
RANDALL L. le
The staff at this facility should have ten stars, Always polite on the phone, go above and beyond their duty, Thank you Chris and Josh!
WILLIAM O. le
Manager Chris Miller and Kathy, his assistant, run a clean, efficient operation. I am a repeat customer, and because of Chris and Kathy I will be returning sometime in March. Bill Olofson
Paul J. le
Chris, Josh, Michael and Pricilla were great to work with! Their conduct and caring natures are a credit to U-Haul! Five stars all the way for sure!
Jon Charles D. le
Great staff! I really enjoyed doing business with them.
JAMES R. le
Top notch facility. Friendly and helpful staff. My first choice for recommendation.
NANCY R. le
When someone moves out with only a little more than a week used in the billing cycle, you should give refunds.
Sunny J. le
We were very happy with the service and the facility. The the young lady and manager Chris went out of their way to help us. Could not have asked for more. Thank you. Sunny
Gabrielle K. le
Customer service was great
Jerri A. le
Thank you for your services.
LOUISE G. le
Everybody on staff is excellent, helpful, friendly.
Terry D. le
Outstanding!
Jo K. le
Your people there are very professional & helpful. I would return there with any need.
RALPH S. le
Uhaul greatly improved facility
Gregory S. le
Excellent and prompt service!!! Have and would recommend to all my friends!!!
Candra K. le
Christopher is an excellent employee. He is informative, willing to answer any and all questions and is very personable.
Nick H. le
Signs at the gates mention key cards, however, none were available at this location. Recommend adding all benefits to this location. Full price should include access cards.
ROBIN L. le
Chris, the local manager is very service oriented. He helped me several times when immediate action was required. I wouldn't consider using any other facility. Thank you so much. Robin lara
LOUISE G. le
This is the best storage facility I have used and the staff is just excellent.
Mary N. le
very friendly staff
TIMOTHY P. le
If I need storage and/Or have moving needs, this is the place to go!
Stewart T. le
Nice facility. Friendly, helpful staff.
Gisselle O. le
Very friendly staff always willing to help
ANDREW J. le
Fantastic service! Staff and facilities were perfect and made our move to Sierra Vista less stressful.
GEORGE L. le
Chris Miller is a big asset to your company.
HAROLD H. le
Chris, Josh & Alexis were all very helpful during my visits. We had (2) 10x15 units that were clean and easy access. We rented a 15ft. truck for 3 days for a local delivery. Everything was positive.
DEAN M. le
Chris did a fabulous job customer service wise, helped put the car trailer on the truck. He also obtained a newer truck for our long trip from Arizona to Oregon!! Thank you Chris and U haul. Dean
Ron R. le
Met on lot as we drove up. Very professional and friendly. Great operation.
Joe S. le
Great staff !!
Stephen B. le
No problems at all- very accommodating!
Orson G. le
Great service.
Cynthia J. le
Thanks to Chris, My move was great!
DAVID E. le
U-Haul has always treated me well the facility was neat and clean the person that helped me had a great attitude thank you
MARK D. le
Manager Chris Miller does a great job!!!
REBECCA D. le
none
SCOTT W. le
Them staff, especially the GM Chris?? Make this a great place. From day 1 his outstanding customer service assured me that I was in the right place. *GM is the location on HWY 92
DERICK T. le
Awesome staff, clean, informative, punctual.
MICHAEL H. le
Chris miller is a excellent person, any time we ever had any kind of problem its was resolved immediately,, thank you
Priscilla S. le
The unit came in handy for me. Appreciate the staff as well. Thx, highly recommended.
Mary F. le
Very helpful
LAURIE B. le
Completely satisfied with U-Haul and it has been a pleasure working with Chris the manager. He has provided excellent customer service. I highly recommend U-Haul.
RONALD A H. le
Due to the nature of my receiving monthly paychecks it is appreciated if I could have until the 5th of each month to make payment -- also it would help if you would reinstate sending monthly invoices
RUTH A W. le
I have only nice things to say about the staff. Everyone was very friendly and accommodating. No problems in any other way either. I'd use this facility again. Thank you.