At this location, 3637 S Hwy 92, Sierra Vista, AZ, I rate " above average". I appreciate the emails and phone confirmation for reserving a rental truck plus providing the cost information so there were no surprises.. Very pleasant and courteous.
STEVEN A.- Arizona AZ
- Sierra Vista
- 85650
Customer Reviews for U-Haul Moving & Storage of Sierra Vista Southeast
Services dans cet établissement :
Pour nous contacter
3637 S Hwy 92Sierra Vista, AZ 85650
Services dans cet établissement :
Heures
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
- Overall Rating:
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
MICHAEL T.- Évaluation :
- 5
The rep who checked me in was very thorough with communication and was very professional.
Veronica V.- Évaluation :
- 5
All good, no complaints. Having storage unit with monthly autopay made life easier while living in a trailer park for one year.
Martha C. | Expérience générale- Évaluation :
- 5
Very pleasant experience!
David W. | Premières impressions- Évaluation :
- 5
The manager and crew are awesome treat you like family
MArtin C.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Thomas K.- Évaluation :
- 5
Isaac wa great, he walked pretty far to show us our site.
Paul H. | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jennifer D.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
ERIC T. | Expérience générale- Évaluation :
- 5
agent very quick and helpful; I was on my way in 2 minutes.
BRUCE V.- Évaluation :
- 5
Customer service is professional, cordial, suggestive and available to answer questions or concerns. Air conditioned storage units are just the right temperature and clean!
Rachel G.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
BRIAN D.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jazmyne H. | Online Move In- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Mary N. | Expérience générale- Évaluation :
- 5
One word... "NOTHING"! You guy's are "AWESOME"! Thanks...again!
MICHELLE P.- Évaluation :
- 5
Southeast Seirra Vista has been super to work with.
richard l. | Premières impressions- Évaluation :
- 5
Always have had good service at this location.
JAMES J.- Évaluation :
- 5
Christopher was amazing and helped me find exactly what I needed. He was friendly and when I thought all my stuff wouldn't fit into one unit, he found me another one, if needed.
April H. | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Tyeez G. | Expérience générale- Évaluation :
- 5
Thanks for being there when I needed you
THOMAS D. | Expérience générale- Évaluation :
- 5
I have never used a storage facility and was concerned about doing so. The staff were help without being pushy. I felt very comfortable talking to them. The unit was clean and ready for me to move my things in.
Barbara D. | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
TIMOTHY P. | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
LYDIA G. | Premières impressions- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
HERBERT S. | Premières impressions- Évaluation :
- 5
This is the best facility I’ve ever been to...... the staff is amazing!
JOE S. | Expérience générale- Évaluation :
- 5
very helpful.
Greg N. | Premières impressions- Évaluation :
- 3
Nothing you can do about it, but this location is hard to access. Also it would be helpful if you could access the storage area from where the trucks are parked so that you don't have to drive down the road, make a u-turn and backtrack to go to the storage units.
Cecil W.- Évaluation :
- 5
Issac Hernandez was very helpful when I called and asked how much the storage units were, he also explained if I rented a truck, my first month on the storage unit would be free.
Connie P. | Premières impressions- Évaluation :
- 5
The manager and staff were super helpful and understanding of me moving out of the unit! Will always recommend and use this location if needed in the future!
Rebecca C. | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Victoria C. | Expérience générale- Évaluation :
- 5
Excellant service. I've used this storage facility for the past 20 years and have never been disappointed.
WILLIAM G. | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Sabrina W. | Premières impressions- Évaluation :
- 5
Thanks for a good experience checking in and for the help
CRAIG G. | Premières impressions- Évaluation :
- 5
There are a lot of places to rent U-Haul equipment but this location stands out for great customer service. From pick up to drop off, the young people working there were knowledgable, friendly, and professional. Too easy. Thank you.
STEVEN B.- Évaluation :
- 4
There seemed to be a miscommunication about the unit internally, however Joshua at the main office was quick to assist and made the process extremely smooth.
Michael S. | Online Move In- Évaluation :
- 5
Christopher, the manager, did a superb job and I highly appreciate his service over the years.
THEODORE M. | Expérience générale- Évaluation :
- 4
The truck was not available at the original location I was given to pick it up at. Luckily it was only a few blocks down the street to the next location and they had one available. The gentleman at the new location was very helpful and pleasant it getting us set up.
MARLA F.- Évaluation :
- 5
I found the staff to be friendly and helpful. The units are clean and easily accessible.
pamela g. | Expérience générale- Évaluation :
- 5
Chris Miller is a friendly guy. Got me squared away with my truck quickly. Much appreciated!
John C.- Évaluation :
- 4
The parking space is very small and not easy to maneuver in. I'm not sure how something like that could be fixed due to the limitations of the property location. Service was good and the employees were friendly and helpful.
Robert M.- Évaluation :
- 5
Christopher Miller, location GM, was great to deal with. Excellent experience.
JAMES R.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
EMMETT C. | Expérience générale- Évaluation :
- 2
U suck
Clint w. | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Vickie A. | Expérience générale- Évaluation :
- 4
The manager Chris Miller has always been extremely kind to me. In a time where there was difficulty with COVID no work, he was understanding and allowed me to pay late and not lose my mom's items. Thank You Chris for being much more than a manager someone who truly cares about the customer.
ALVIRA G. | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Brianna C. | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Greg B. | Premières impressions- Évaluation :
- 5
Keep doing what you are doing - consistency of excellence.
John H.- Évaluation :
- 5
Issac was very friendly and the drop off was quick / easy
Tony A.- Évaluation :
- 5
The guys in the office were great! Professional and helpful, I would recommend their services.
RAY M. | Expérience générale- Évaluation :
- 5
Staff was friendly, patient and professional. Outstanding! Driveways and storages couldn't have been cleaner. UHaul has always pleased us. I don't know where you could find a better Organization. Thanks once again.
Larry H. | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Soraya P. | Premières impressions- Évaluation :
- 5
Staff was great!!
ROSEMARY W. | Expérience générale- Évaluation :
- 4
I got behind on my rent due to loss of work due to this Covid thing and they have been very helpful
Ron H. | Premières impressions- Évaluation :
- 5
Friendly staff, knowledgeable and helpful.
Adelita L. | Expérience générale- Évaluation :
- 5
They were always nice and helpful.
James C. | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
tara M. | Expérience générale- Évaluation :
- 5
Excellent service
Charlie A. | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jorge M. | Expérience générale- Évaluation :
- 5
Chris is awesome
LANCE H. | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
THERESA D.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Elaine E. | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
FRANK P.- Évaluation :
- 5
Everyone is super professional and polite. Manager is awesome as well.
ARTHUR G.- Évaluation :
- 5
I’d pick this location over the others in town bc the staff is friendly and hard working.
melanie s. | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Marcus A.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
David V.- Évaluation :
- 5
My experience with this U-Haul facility was great everything went as planned staff was friendly and helpful
Michael J. | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
juanita o. | Expérience générale- Évaluation :
- 5
Isaac was delightful....awesome customer service
BRENDA H.- Évaluation :
- 5
Convenient access in a secure environment. Helpful and friendly manager.
Martha G. | Expérience générale- Évaluation :
- 5
This facility and everyone there is top notch!
WENDY A. | Expérience générale- Évaluation :
- 5
Staff was super friendly and very helpful I was running late arriving at the storage so I called and made arrangements to be there after hours and the stuff was super helpful and was able to accommodate my request
Michael J. | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Michael J.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Erin f. | Premières impressions- Évaluation :
- 5
Chris Miller and staff are always on the job -- giving wonderful service. They always make it easy. I will return. There are other storage facilities closer to my home but will return to U-Haul every time.
WILLIAM O. | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Sherri F. | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Michael E. | Expérience générale- Évaluation :
- 4
Always helpful, greeted me personally every time I visited the office. Great experience!
JAMES R. | Expérience générale- Évaluation :
- 5
Excellent, personable customer service.
Diana Lee V. | Expérience générale- Évaluation :
- 5
Chris assisted me on the phone to reserve a new unit. When I was able to get to the facility later that day, Josh showed me the new unit and completed the rental process. These guys make it so easy to rent. Excellent job as always!
NANCY G. | Premières impressions- Évaluation :
- 5
Quick and easy. As soon as we pulled up the young man came to greet us outdoors. He helped us detach the trailer and was very polite. Great for those of us with minimal experience using a trailer, as well as for those concerned about COVID. We didn't set a foot inside and the young man made it quick.
Dina I.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
THEODORE M. | Premières impressions- Évaluation :
- 5
Setting up and closing out the storage was a breeze. All of the front desk staff was helpful anytime I needed them.
katherine k. | Expérience générale- Évaluation :
- 5
The onsite crew were wonderful, as stated in the reviews. The online process was horrible. - had to run through the form completion step a number of times - ambiguous/unclear in showing _available_ units. This contributed to running through the form completion step numerous times.
Michael B. | Online Move In- Évaluation :
- 4
The rates were very attractive relative to other storage facilities in the area, for the same size spaces.
Shelley L. | Premières impressions- Évaluation :
- 5
Out-Standing service
James D.- Évaluation :
- 4
Josh was polite,friendly and helpful.
Jenny G. | Online Move In- Évaluation :
- 5
Very convenient, did all on line. Opened locker and as promised there sat a brand new lock. Did my thing, locked up and left.
Bill D. | Online Move In- Évaluation :
- 5
Joshua's help finding me a excellent unit that I could afford. Very kind person. I was in a bad position of moving and he helped me find a truck and storage I could afford. Christopher is a wonderful manager and helps a person feel comfortable. Thank you staff at Sierra vista az crew.
MICHAEL H. | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
DANIEL G.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Susan M. | Expérience générale- Évaluation :
- 4
Issac was very friendly and helpfull. Much appreciated.
Christopher A.- Évaluation :
- 5
Chris an crew have been a real help during and after our move to town. both vehicles an storage. We will use them again in the future. D & D
Dawayne C.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Kent S. | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Elda C. | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jerald D.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Robert P.- Évaluation :
- 5
The staff here are kind patient & friendly the Customer Service at this U-Haul Storage is excellent
TERESA C. | Premières impressions- Évaluation :
- 5
The Manager was very professional and very courteous. He had the best customer service.
MYRNA C.- Évaluation :
- 5
Thank God for the manager “Chris†He was helpful and said that my rental experience needed to be rectified with the Modesto, Ca . The only reason I'd ever rent again from them.
Holly A.- Évaluation :
- 3
It is my understanding that there were two motor homes inappropriately parked in the entrance preventing the moving van from getting to the storage unit. The best it could maneuver was 5 units away. Pretty inconsiderate on the part of the Storage manager to let that happen.
Thomas S. | Online Move In- Évaluation :
- 5
Overall excellent. Only problem was nails and screws all over the lot (from construction of covered motorhome storage?). Had two flat tires going in and out. Told them they needed to run a big magnet over it. Very nice employees.
Ronald C. | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
TERESA L. | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Martin H.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Paul H.- Évaluation :
- 5
Excellent service, equipment and location
CHRISTOPHER L.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Cheryll H.- Évaluation :
- 5
Nothing it was great.
ELBERT D.- Évaluation :
- 5
Great customer service, the entire staff is very accommodating, always aim to please, they go the extra mile and it's a nice storage facility!
linda g. | Premières impressions- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
PETER DEAN V.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
EDWARD M.- Évaluation :
- 5
The guy who helped me was amazing! Super friendly and helpful with helping me choose the right size storage unit. Great customer service! Would highly recommend.
Sherri F. | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
DON S. | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Mary R. | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Lisa S.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
ALVINEARL K.- Évaluation :
- 5
Very nice managers.
JENNIFER M. | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Susan W.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Raymond H. | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Edward M.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
David D.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
David S.- Évaluation :
- 5
Great and friendly service. Highly recommend!
Robert T.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Rebecca C. | Premières impressions- Évaluation :
- 5
Very honest and understanding
Angel M. | Expérience générale- Évaluation :
- 4
Very convenient.
Paul J. | Online Move In- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jon J. | Premières impressions- Évaluation :
- 5
Nice, clean, and large covered RV storage.
Ken K. | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Tyeez G.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
JAMES W.- Évaluation :
- 5
Nothing... Josh kept in contact with me the day before and day of to make sure the truck was available and he re text me the link that was missing so that I could do the body damage assessment. Thanks so much for your help... it made my move so much less stressful. :)
Kim G.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Keith k. | Expérience générale- Évaluation :
- 5
There were a LOT of bugs that ended up in my unit. Spiders, beetles, grasshoppers, and cockroaches. My only suggestion would be to spray more often. Other than that, everything was great!
Valade W. | Expérience générale- Évaluation :
- 5
Knowledgeable and friendly staff
Arturo C. | Premières impressions- Évaluation :
- 5
Chris Miller was extremely helpful and went above and beyond for our needs. He made sure everything was ready and hooked up the equipment for us, made sure everything worked and fit properly, explained how to use it and sent us video as well to watch for reference. He was very friendly and made the whole experience enjoyable and stress free. I highly recommend this location and will continue to go to Chris for future needs!
HOLLY G.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Omar H. | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
dacharvrick c. | Expérience générale- Évaluation :
- 5
Used this company thru out the years. The one on hwy 92 is awsome!. The people are genuinely friendly, and honest. Advised me on what I may need accordingly, and what was really not necessary. Helped me keep my expenses down. Will always be my "go to" guys!
Tomi B. | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Ruben M.- Évaluation :
- 3
Fix the trucks the onevwe had needed alignmentand brakes fixed. Also AC had many issues. Make sure they are ready for all weather conditions ie wiper blades. Clean them out well.
CARL E.- Évaluation :
- 5
Our unit was clean and dry. We stored furnishings there for about 10 months while building a house and were very, very pleased. The team in the office was always helpful and efficient. Excellent emplacement!
LInda Sue B. | Expérience générale- Évaluation :
- 5
I reserved a space via telephone from Idaho. Chris Miller took my call. As always, Chris got our business done swiftly - without any problem. If everyone were as efficient as Chris, the world would be a much better place. U-Haul is lucky to have him! signed Bill Olofson Sierra Vista AZ
WILLIAM O. | Premières impressions- Évaluation :
- 5
Online payment doesn't indicate the payment amount due until the day it's due. Then there is little grace period if you can't pay exactly on the due date if you are paying online. Late payment charges are applied after only a few days. It would be helpful if offering an online payment option to load the amount due at the same time the payment due reminder email is sent so there is an early payment option. The online convenience option is minimized as a useful tool.
KAREN D. | Expérience générale- Évaluation :
- 5
Michael was extremely helpful and attentive!
Ruben M.- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
david B.- Évaluation :
- 5
The service was great
TERRY M.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Belinda T. | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Rodney A. | Expérience générale- Évaluation :
- 5
Luckily the drop off location was not changed and it was just a few miles from my destination address. No problems with equipment.
NORD J.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Carol S. | Premières impressions- Évaluation :
- 5
There was a misunderstanding that affected the billing. I spoke to the manager and he was nice enough to give me some credit. I had made some mistakes, but their people had made some mistakes too. He was fair. That is the kind of service that makes me want to go back or refer others.
Travis B.- Évaluation :
- 5
U-Haul representatives at the drop-off Location made it easy to turn the vehicle and thanks for making the moving experience less stressful.
frank D.- Évaluation :
- 5
I may have left for the summer ... but I'll be back. And one big reason I'll be back is Manager Chris Miller and his courteous, competent, always- helpful staff. Chris has a "can-do" positive attitude that I like very much. signed Bill Olofson Sierra Vista, AZ
WILLIAM O. | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Adan R.- Évaluation :
- 5
The facility is secured. The units are clean and well maintained. The staff are courteous professional and always helpful.
Rachel g. | Premières impressions- Évaluation :
- 2
Found out about an alternative pick up site the day I picked up the rental and could've be stranded by going to the original, much, much closer store. At pick up, I confirmed my drop off store In Gilbert and was told it was a different one than the store 1/2 mile from my new home. The mgr at the pickup store said “no problem, I'll change it.†When I dropped off at the power ranch haul, I was told they don't accept trailers. The same trailer I was asked to deliver to Gilbert. I was required to drive to another store (final destination). That store was not well marked where to do returns. Bottom line is that the logistics were terrible but the representatives were nice to work with. I only wish there was better communication between stores and with the customers.
Cynthia F.- Évaluation :
- 5
The staff was always helpful, if I had any questions! I wasn't living there in Sierra Vista and needed a storage space after my sister inlaw passed away . Never had a problem.
Michael R. | Expérience générale- Évaluation :
- 4
He had to go looking for my record because it was not determined where the turn in was but he too was very helpful.and good customer service.
ANGELITA V.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jacquelynn P.- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
GEORGE C.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Gary T. | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
John M.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
WILLIAM E.- Évaluation :
- 4
I would have rated excellent but did not received pro rated refund. I came in June 25 handed in my gate card. My payment date is due the 7th day of each month. I asked if I could get pro rated refund. I was told I could not despite moving out 12 days before the payment due date. I did receive a refund for having paid for the month of July.
Rachel g. | Expérience générale- Évaluation :
- 5
Nothing, the guy was perfect.
Jim S.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
MELISSA H. | Expérience générale- Évaluation :
- 1
Dead bugs all over the floor in the unit on our boxes. A real mess. Evidently attracted to the lights? But dead insects all over your stuff is not great. And we are talking about hundreds of them not just a couple.
David W. | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
NED H.- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
PENELOPE B.- Évaluation :
- 5
Very well managed, professional and friendly. Highly recommended
Jacquleline or Bill D. | Expérience générale- Évaluation :
- 2
I had to drop the truck off in a different town because I did not get the discount for having to drive it to another location
Laurie S.- Évaluation :
- 3
I reserved a 26 ft truck 3 weeks prior to needing it. I was told there were two in town trucks and that that shouldn't be any issues with the rental. 3 days before needing the truck, I receive a phone call telling me that I am unable to rent the 26ft truck but that I will receive a 20ft truck at a discounted rate. When I went to pick up the truck, the associate had no idea what discount I was speaking of. He proceeded to give me a 20 cent discount for mileage. Due to needing to make 2 trips since the truck wasn't large enough, I paid more for the 20 ft truck with the miles I drove than I would have with the 26ft truck.
PAUL W.- Évaluation :
- 4
Mike was a big help for me
Eric B. | Premières impressions- Évaluation :
- 5
Truck was great and the staff was awesome!!
CORY H.- Évaluation :
- 5
Very good facility for the location.
christine a. | Expérience générale- Évaluation :
- 5
Staff very helpful to us in a difficult time. Paying monthly fee so easy online.
Rebecca A. | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Richard C.- Évaluation :
- 5
Great way of doing the process. Will definitely do it this way moving forward
Paul H. | Online Move In- Évaluation :
- 2
Great service and support.
Roberto D.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
SHARON B.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Marta A.- Évaluation :
- 5
Very satisfied with the friendly, professionalism. My movers were also amazingly fast and efficient. Angel movers out of Sierra Vista. They completed the job in half the time that I expected!
Maureen F.- Évaluation :
- 5
As a veteran I have used Uhaul many times, and I have never been treated as well as I was this go around. THANK YOU!
Kenneth O.- Évaluation :
- 5
Great facility.
Scott R. | Expérience générale- Évaluation :
- 5
Service was fast and courteous. The attendant explained everything clearly.
Patricia G.- Évaluation :
- 5
Nice people. Easy to work with.
Darrell P. | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Vincent C.- Évaluation :
- 5
Outstanding customer relation Thumbs up
LLOYD B.- Évaluation :
- 1
Your service people were complaining that they had a bad day . . . ? Also many confusing questions unit numbers and they would not let me throw a small bag of trash away after I had cleaned up the truck cab. I tried to explain to the young man that I was sorry he was having a bad day; however I had just completed a 2 000 mile trip and simply wanted to get going . . . . I am very sorry to have my view of U-Haul damaged by this poor experience. I did speak to the manager the next day. During the conversation he was turning the speaker phone off and on repeatedly for some reason ? ? In view of the foregoing experience, I purchased a new trailer.
Stephen P.- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Suzanne R. | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Mark S.- Évaluation :
- 3
The address given in Tucson, for drop off of the truck for a one way transaction: the business, M and M custom on 1st Street, appears to be closed and not accepting truck turn ins? So we turned in the truck at the Alvernon Way location where we rented our storage unit. Very pleased. Great service.
Teresa W.- Évaluation :
- 5
Very helpful with a last minute change.
Paula P. | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Alana M. | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Mark G.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Scott R. | Premières impressions- Évaluation :
- 5
People there are sharp and ahead of everything, I'm super happy with the service! Merci.
Gadiel S.- Évaluation :
- 5
Staff were very friendly and helpful
Mark G. | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jason S. | Expérience générale- Évaluation :
- 5
I appreciate Chris' very personal attention to our needs.
Elaine E. | Premières impressions- Évaluation :
- 5
THIS Ina Rd. location was good. The staff was very helpful, friendly, and suggested ways to save us money since we were moving over 100 miles. However, we had great difficulty returning our truck to 2 other locations PRIOR to being assigned to this one in Sierra Vista. The first location, on Deliverence Way in Hereford, AZ no longer does Uhaul, and hasn't for a year according to the caretaker. Then the 2nd location was on unmarked dirt road in the middle of desert. Which we couldn't even find late at night. This runaround made a long hard day even longer and harder! However, when we kept having to call the 800 number, we were always greeted with a nice, pleasant and helpful voice on the other end, which helped to alleviate my anxiety tremendously. Once we arrived at the correct location, your app was easy to understand and walked me through every step. So thank you for that! Moving out of town, I'll have to think twice about what service to use. But for in town moves, uhaul is the best.
Elizabeth B.- Évaluation :
- 5
I rally like the service. They gave me a month free. That was really surprising for me and shock to hear that. I was so happy. I got 1 month free in noncontract storage . I never get free things I believe in handwork. But my overall experience with U-Haul was excellent. Thank you very much!
Dipa A. | Premières impressions- Évaluation :
- 5
Very helpful and fast!
Justin M. | Premières impressions- Évaluation :
- 5
From my initial phone call with Chris, to the delivery yesterday with Josh, all arrangements were handled flawlessly! Great customer service!
Kent S. | Premières impressions- Évaluation :
- 3
Location must be solid.
Mary H.- Évaluation :
- 5
Staff was very friendly,knowledgeable and fast checkout/check-in also very accommodating with my last minute changes.Thank you, job well done..Paula
Paula P.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Stephanie C. | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Wayne L.- Évaluation :
- 5
Everyone was so helpful and we even got 1 month free storage which was a blessing
Wayne L. | Premières impressions- Évaluation :
- 5
You have good, customer oriented, professionals working for you....
John G.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Micah K.- Évaluation :
- 5
We rented a truck two weeks in a row and these guys were fantastic. Super friendly and helpful. Great place and great staff!
JENNIFER M. | Expérience générale- Évaluation :
- 5
Outstanding trailer hook up service which ensured the hitch was properly connected and the lights all works.
Theodore C.- Évaluation :
- 5
Have a written explanation of the insurance available to read.
Talin S.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Kenneth W. | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Sonia M. | Expérience générale- Évaluation :
- 5
Your doing it! Providing customers with a clean reliable choice of products at a fair price.Keep up the good work.
Paula P.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Ted M.- Évaluation :
- 5
Very easy to reserve and then move in!
Victoria O. | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
SEAN K. | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Michael B.- Évaluation :
- 5
This was a very quick, efficient move-in. The ability to accomplish all move-in steps on line was really wonderful! Merci
Laura A. | Online Move In- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Darrellmatthew P.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Marian H. | Expérience générale- Évaluation :
- 5
Everything was great and I appreciate the military discount.
Aladin S. | Expérience générale- Évaluation :
- 5
Nice place
SEAN K. | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Caroline D. | Premières impressions- Évaluation :
- 5
Our storage unit was clean & dry throughout the length of our rental. The same can be said for the whole facility.
Ronald H. | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
WENDY A. | Expérience générale- Évaluation :
- 5
All staff most helpful on several occasions during 4-month rental of storage unit.
Jim W. | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Roseanne m. | Expérience générale- Évaluation :
- 5
Excellent attention, thank you for your help.
Eduardo M. | Premières impressions- Évaluation :
- 5
Nice company and very accommodating to our needs!
Wafaa S. | Premières impressions- Évaluation :
- 5
Very convenient and usable. I had free access to my locker and had no problems. Only reason giving up is because close to moving so all stuff must be in one location for moving truck to collect.
Diana O. | Expérience générale- Évaluation :
- 5
We were grateful to have such a great RV storage location so close to our home. Thank you for all your help.
NELS B. | Expérience générale- Évaluation :
- 5
My request for a storage rental was very sudden and last-minute, but the staff was super accomodating. Ils sont super!!!
Blanca W. | Expérience générale- Évaluation :
- 5
I don’t remember the name of the manager, but he was super professional and friendly.
galin k. | Expérience générale- Évaluation :
- 5
Wonderful service. Chris was as sharp as they get. Time for a raise. No, he didn't ask me to say that.
BRUCE U. | Premières impressions- Évaluation :
- 3
My experience was great except for availability by phone. The 2 times I needed to talk to someone I could not reach anyone local. I decided to move out for that reason plus the 8 % increase.
Steven T. | Expérience générale- Évaluation :
- 5
AWESOME
Rodney R. | Premières impressions- Évaluation :
- 5
Great staff and facility.
Stephen G. | Premières impressions- Évaluation :
- 5
Everyone I worked with was kind and caring truck was a new one that ran awesomely. Uhaul always makes my moves easy
Peggy R. | Expérience générale- Évaluation :
- 5
no comments
Debbie G. | Expérience générale- Évaluation :
- 5
Fantastic. Everyone at this store I talked with and worked with were excellent in business and customer service. they took care of everything with excellence. Thank You U-Haul of Sierra Vista Southwes
Donald H. | Premières impressions- Évaluation :
- 5
Staff quite helpful, flexible, and competent. Paperwork went smoothly. Gate card is a big improvement over punching in a gate code.
Jim W. | Premières impressions- Évaluation :
- 5
Chris Miller and his crew there do a fantastic job! I have rented from that location more than once and they always go the extra mile to make sure I am happy and taken care of!
CINDY A. | Expérience générale- Évaluation :
- 5
Good units, price fair for the area. Staff very helpful.
Chris W. | Expérience générale- Évaluation :
- 5
Honestly the best experience I've ever had with a storage facility. They were friendly, understanding, and most of all, efficient. Amazing customer service
Mark G R. | Expérience générale- Évaluation :
- 5
chris miller very helpful n gave me a good deal on storage.
Debbie G. | Premières impressions- Évaluation :
- 5
Never had a bad experience here. Everybody was super nice and super helpful...prices were amazing. Ihad a 5*10 and only 55 bucks no insurance...
Rani K. | Expérience générale- Évaluation :
- 5
Exceptional Service online and in person! Set up everything online. Went in verified, got my unit, had everything into my unit in under an hour. Merci.
Connie F. | Premières impressions- Évaluation :
- 5
Chris is the best
Robert S. | Expérience générale- Évaluation :
- 5
Great place for storage, very accommodating. Would use the same location again if needed, even if closer ones are nearby.
Max G. | Expérience générale- Évaluation :
- 5
Chris Miller and his staff are proficient, efficient, helpful, excellent - the main reason I keep coming back time after time. signed Bill Olofson Sierra Vista, AZ
WILLIAM O. | Premières impressions- Évaluation :
- 5
Great place friendly people
David R. | Premières impressions- Évaluation :
- 4
The staff was great. Always friendly & helpful. We appreciated the convenience of being able to pay automatically. We lived out of state, so we never used the facility after dark. Great place!
Diane M. | Expérience générale- Évaluation :
- 5
a+
TOMMY T. | Expérience générale- Évaluation :
- 5
Top notch service from top to bottom. The work ethic and dedication to serving the customer is second to none. The manager not only leads, but leads from the front. Not just your typical figure head.
Jeffrey D. | Premières impressions- Évaluation :
- 5
The customer service was excellent. Thank you Chris and Michael!
Patricia W. | Premières impressions- Évaluation :
- 5
Chris and his staff are awesome!!!
SUSAN B. | Expérience générale- Évaluation :
- 5
The Mngr., Chris, and his entire staff are incredibly kind & professional. They went out of their way to streamline our move for both my disabled Vietnam veteran husband, Jeffery, & myself. Merci
JEFFERY D. | Expérience générale- Évaluation :
- 5
The staff was friendly and very helpful. The facility was clean and the security more than I expected. I highly recommend.
Donna M. | Premières impressions- Évaluation :
- 5
Great experience
tracy h. | Expérience générale- Évaluation :
- 5
Everyone was very friendly and super helpful!
Jacquelynn P. | Premières impressions- Évaluation :
- 5
Chris and associates were awesome. Well run business!
Ron R. | Expérience générale- Évaluation :
- 5
Top notch all the way around! Thank you!
James N. | Expérience générale- Évaluation :
- 4
The free 1 months storage was just what I needed— Thank You once again!
TAMMY W. | Expérience générale- Évaluation :
- 4
Bien
Carisa G. | Premières impressions- Évaluation :
- 5
Manager Chris Miller and his competent staff have a "can do" attitude, they are always helpful. I will be back at U-Haul early September. Bill Olofson
WILLIAM O. | Expérience générale- Évaluation :
- 5
Very helpful
Robert S. | Premières impressions- Évaluation :
- 5
I am very pleased with my unit 10 x 20...very pleased Jim Hernandez
JAMES H. | Expérience générale- Évaluation :
- 5
Great customer service, especially Joshua! Always cheerful!
KAREN B. | Expérience générale- Évaluation :
- 5
Very satisfied.
DEBORAH O. | Expérience générale- Évaluation :
- 5
They we're very nice and helpful.
Diana O. | Premières impressions- Évaluation :
- 5
I am very pleased with my service at Uhaul. On move in day they helped me in switching to a bigger unit and accommodated my moving company’s 18wheeler in accessing gates for an easier route to my unit
Tiara R. | Premières impressions- Évaluation :
- 5
Very clean units. Easy set up to rent. Good prices. Will use them again if we are in the need
Rhonda T. | Expérience générale- Évaluation :
- 5
The young man that helped me was very friendly. There are not very many young men that are as nice as he was. Your company is very lucky to have him. He really likes his job and it shows.
Nancy M. | Expérience générale- Évaluation :
- 5
The staff is what makes this a great storage facility. They are very helpful and considerate. The reminders for payment were appreciated.
Melissa L. | Expérience générale- Évaluation :
- 5
My experience was excellent, the staff are extremely helpful, facility is perfectly run
CHARLES R. | Expérience générale- Évaluation :
- 5
everything was in good condition and very clean
Vernon F. | Premières impressions- Évaluation :
- 5
I was a customer for 11yrs renting a storage unit and never had any issues or concerns with the quality and security of the storage facility.
EDUARDO B. | Expérience générale- Évaluation :
- 5
Quick efficient service, friendly staff.
KRISTA D. | Premières impressions- Évaluation :
- 5
Quick, thorough and easy. Very nice facility.
CHARLES R. | Premières impressions- Évaluation :
- 5
Very helpful staff
Peggy B. | Expérience générale- Évaluation :
- 5
Thank you for everything!
David M. | Premières impressions- Évaluation :
- 5
Merci
GEORGE S. | Expérience générale- Évaluation :
- 5
Very polite,explained contract, took me to view site and view gates ,code and restrooms. Sold me a lock and explained the entry card.
Chris Y. | Premières impressions- Évaluation :
- 5
Chris Miller and staff were beyond exceptional dealing with me during the 4 months of truck rental and storage business I conducted with them. They were professional, courteous, and acc
John S. | Expérience générale- Évaluation :
- 5
Helpful and friendly
Verlyn F. | Premières impressions- Évaluation :
- 5
Chris made the rental experience easy and convenient.
Benjamin H. | Expérience générale- Évaluation :
- 5
Thanks for all your help
Lynn W. | Expérience générale- Évaluation :
- 5
Everyone at this Uhaul facility are helpful, friendly, efficient and a great crew. Thank you to all.
LOUISE G. | Expérience générale- Évaluation :
- 5
I used the facilities for almost 6 months with no issues or complaints.
Kay S. | Expérience générale- Évaluation :
- 5
I had items stored here for 5 years so the management has changed a few times. The current managers are awesome!
JANICE K. | Expérience générale- Évaluation :
- 5
Units are clean. Ability to drive in and out is efficient.
Vernon F. | Premières impressions- Évaluation :
- 5
After one day of loading and two days of driving, we didn't need any issues or problems cropping up. These guys came through for us. The storage facility is clean, secure and affordable.
Ronald H. | Premières impressions- Évaluation :
- 5
I am a long-time repeat customer. Just re-uped yesterday. Chris and his staff are excellent. There are other storage facilities in the area but so important to have good management! Bill Olofson
WILLIAM O. | Premières impressions- Évaluation :
- 4
All went well up until the day we took our stuff out 10 days iadter we paid for 30 days and the employee wouldnt pro rate the monthot fee They owe us 20 days pro rated fee to believe
Kyle R. | Expérience générale- Évaluation :
- 5
Chris and Mike were friendly with every interaction we had with them. We have used the storage units and have rented 2 u hauls recently and they have been great. Have 2 more big moves to go with you.
TJ P. | Expérience générale- Évaluation :
- 4
We were pleased with our 3+ year storage rental
ELLEN G. | Expérience générale- Évaluation :
- 5
Excellent process and good communication.
Jason D. | Expérience générale- Évaluation :
- 5
Outstanding Customer Service. Rented Truck for the move and storage for the products. Superb place! Thank you!
RAMONA L. | Premières impressions- Évaluation :
- 5
Courteous employees that know their job and perform it well. Chris is great to do business with.
John S. | Premières impressions- Évaluation :
- 5
Thankyou it worked for me
DANIEL C. | Expérience générale- Évaluation :
- 5
the customer service staff was always very professional, they are doing a exelent job.
RAYMOND S. | Expérience générale- Évaluation :
- 5
Everyone was very helpful. Will use this facility again if needed!
karen B. | Expérience générale- Évaluation :
- 5
Chris was EXTREMELY helpful and this was our first move ever. He not once made me feel silly for asking certain ?'s or having him repeat himself. Very friendly and professional staff and management.
Regina O. | Expérience générale- Évaluation :
- 5
The guy working at the desk is a nice guy, I was in and out in a couple minutes. Also, great hours.
Bryan W. | Expérience générale- Évaluation :
- 5
Chris Miller, Manager, at this Facility, and All of his Staff, Especially Joshua, were Very Professional, and Knowledgeable about the Company, and Very Courteous, to Me, the Customer. I Highly recom
John C. | Expérience générale- Évaluation :
- 5
The staff at this facility should have ten stars, Always polite on the phone, go above and beyond their duty, Thank you Chris and Josh!
RANDALL L. | Expérience générale- Évaluation :
- 5
Manager Chris Miller and Kathy, his assistant, run a clean, efficient operation. I am a repeat customer, and because of Chris and Kathy I will be returning sometime in March. Bill Olofson
WILLIAM O. | Expérience générale- Évaluation :
- 5
Chris, Josh, Michael and Pricilla were great to work with! Their conduct and caring natures are a credit to U-Haul! Five stars all the way for sure!
Paul J. | Expérience générale- Évaluation :
- 5
Great staff! I really enjoyed doing business with them.
Jon Charles D. | Expérience générale- Évaluation :
- 5
Top notch facility. Friendly and helpful staff. My first choice for recommendation.
JAMES R. | Expérience générale- Évaluation :
- 5
When someone moves out with only a little more than a week used in the billing cycle, you should give refunds.
NANCY R. | Expérience générale- Évaluation :
- 5
We were very happy with the service and the facility. The the young lady and manager Chris went out of their way to help us. Could not have asked for more. Thank you. Sunny
Sunny J. | Expérience générale- Évaluation :
- 5
Customer service was great
Gabrielle K. | Expérience générale- Évaluation :
- 5
Thank you for your services.
Jerri A. | Expérience générale- Évaluation :
- 5
Everybody on staff is excellent, helpful, friendly.
LOUISE G. | Expérience générale- Évaluation :
- 5
Outstanding!
Terry D. | Réservation- Évaluation :
- 5
Your people there are very professional & helpful. I would return there with any need.
Jo K. | Réservation- Évaluation :
- 5
Uhaul greatly improved facility
RALPH S. | Expérience générale- Évaluation :
- 5
Excellent and prompt service!!! Have and would recommend to all my friends!!!
Gregory S. | Expérience générale- Évaluation :
- 4
Christopher is an excellent employee. He is informative, willing to answer any and all questions and is very personable.
Candra K. | Expérience générale- Évaluation :
- 4
Signs at the gates mention key cards, however, none were available at this location. Recommend adding all benefits to this location. Full price should include access cards.
Nick H. | Expérience générale- Évaluation :
- 5
Chris, the local manager is very service oriented. He helped me several times when immediate action was required. I wouldn't consider using any other facility. Thank you so much. Robin lara
ROBIN L. | Expérience générale- Évaluation :
- 5
This is the best storage facility I have used and the staff is just excellent.
LOUISE G. | Expérience générale- Évaluation :
- 5
very friendly staff
Mary N. | Expérience générale- Évaluation :
- 5
If I need storage and/Or have moving needs, this is the place to go!
TIMOTHY P. | Expérience générale- Évaluation :
- 5
Nice facility. Friendly, helpful staff.
Stewart T. | Expérience générale- Évaluation :
- 5
Very friendly staff always willing to help
Gisselle O. | Expérience générale- Évaluation :
- 5
Fantastic service! Staff and facilities were perfect and made our move to Sierra Vista less stressful.
ANDREW J. | Expérience générale- Évaluation :
- 5
Chris Miller is a big asset to your company.
GEORGE L. | Expérience générale- Évaluation :
- 5
Chris, Josh & Alexis were all very helpful during my visits. We had (2) 10x15 units that were clean and easy access. We rented a 15ft. truck for 3 days for a local delivery. Everything was positive.
HAROLD H. | Expérience générale- Évaluation :
- 5
Chris did a fabulous job customer service wise, helped put the car trailer on the truck. He also obtained a newer truck for our long trip from Arizona to Oregon!! Thank you Chris and U haul. Dean
DEAN M. | Expérience générale- Évaluation :
- 5
Met on lot as we drove up. Very professional and friendly. Great operation.
Ron R. | Réservation- Évaluation :
- 5
Great staff !!
Joe S. | Expérience générale- Évaluation :
- 5
No problems at all- very accommodating!
Stephen B. | Expérience générale- Évaluation :
- 5
Great service.
Orson G. | Réservation- Évaluation :
- 5
Thanks to Chris, My move was great!
Cynthia J. | Réservation- Évaluation :
- 5
U-Haul has always treated me well the facility was neat and clean the person that helped me had a great attitude thank you
DAVID E. | Réservation- Évaluation :
- 5
Manager Chris Miller does a great job!!!
MARK D. | Expérience générale- Évaluation :
- 5
none
REBECCA D. | Expérience générale- Évaluation :
- 5
Them staff, especially the GM Chris?? Make this a great place. From day 1 his outstanding customer service assured me that I was in the right place. *GM is the location on HWY 92
SCOTT W. | Expérience générale- Évaluation :
- 5
Awesome staff, clean, informative, punctual.
DERICK T. | Expérience générale- Évaluation :
- 4
Chris miller is a excellent person, any time we ever had any kind of problem its was resolved immediately,, thank you
MICHAEL H. | Expérience générale- Évaluation :
- 5
The unit came in handy for me. Appreciate the staff as well. Thx, highly recommended.
Priscilla S. | Expérience générale- Évaluation :
- 5
Very helpful
Mary F. | Expérience générale- Évaluation :
- 5
Completely satisfied with U-Haul and it has been a pleasure working with Chris the manager. He has provided excellent customer service. I highly recommend U-Haul.
LAURIE B. | Expérience générale- Évaluation :
- 4
Due to the nature of my receiving monthly paychecks it is appreciated if I could have until the 5th of each month to make payment -- also it would help if you would reinstate sending monthly invoices
RONALD A H. | Expérience générale- Évaluation :
- 5
I have only nice things to say about the staff. Everyone was very friendly and accommodating. No problems in any other way either. I'd use this facility again. Merci.
RUTH A W. | Expérience généraleServices supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Libre-entreposage
Nous offrons la plus grande couverture en Amérique du Nord!
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Conteneurs U-Box®
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!