Évaluations des clients U-Haul Moving & Storage of Sierra Vista

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Sierra Vista

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Brenda R. le

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They really helped me out since they didnt have the truck size I wanted and found a solution that really worked well for me. There was no zip tie on the dolly and the first guy didnt mark it and I didnt know about it till returning but they removed the charge for me. These guys were so amazing!

Bengimen R. le

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Was supposed to AND paid for a furniture dolly. Ended up just getting a regular dolly. Aside from that, everything went well at this location

Stephanie P. le

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Store Manager went above and beyond for my rental needs. I would especially recommend this store for that reason! Customer service was out of this world!

Carrie S. le

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Le client n'a pas laissé de commentaire.

Stephen S. le

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Service was great, rental was easy

JESUS P. le

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When I arrived to picked up the trailer from the Sierra Vista location a female customer service rep. took a look at my truck and said you have the wrong hitch. I had just rented a car hauler from Uhaul from a different location in Sierra Vista two weeks prior with the same hitch and the same truck a 2017 2500 HD Crew Cab. 4 X 4 Chevy. Uhaul sold me the hitch and have used it several times, so I know I have the correct hitch. I was helped by a male customer service rep. and I took the trailer home. When I got home which is five minutes away from the Uhaul rental location. I started to inspected the trailer to make sure everything was fine with the trailer. I noticed a screw or nail in one of the tires. I drove back to the Uhaul rental center to get it fixed. The same male who had helped me before told me they would give me a diffrent car hauler. As we were connecting a diffrent car hauler to my truck the same female who had made a comment about my hitch said did you take the trailer where there were a lot of nails? In a very demeaning way. I told the male service rep. who had helped me with the trailer that's the most stupidest comment/question you can make to a customer. I'm a Veteran not a child. I have rented many times from Uhaul and this was the first time a Uhaul rep has made me feel worthless especially when I just spend my hard earned money in your business. The only thing I would like to say is if you don't like your job quit. Maybe some customer service training too. I don't need a follow up call. Thank You. Jesus Padilla

Scott B. le

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I reserved struck at the Douglas location, they failed me day of.

James W. le

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This location is my favorite they are always friendly and helpful.

Aileene Z. le

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They were awesome and helped me with what I needed. And very patient with me

Alfred P. le

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Great customer service..

Grace Q. le

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Less waiting time. It took us 35 mins before getting the trailer. Actually, it's not the fault of the staff in that branch. It's the main system of Uhaul who's having a problem, but then it's fine. The staff makeout for it.

andrew G. le

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your manger is one of best I have ever worked with

LANCE T. le

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I have never seen such a dedication and commitment to the company and to each other in a workplace that was exhibited at this U-Haul location. My hat off to U-Haul, to the manager of this location, and all the team members for such hard work, persistence in accomplishing the assigned work, and care for each other.

Byron B. le

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The service reps and manager were very helpful, making sure I understood everything. They even troubleshot my running lights. Everything else was fine, and it was puzzling. They figured out it was a fuse and I replaced it.

Jasmine L. le

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The manager Jarrett was super helpful, explained everything in detail as far as renting a truck and just delivered an overall pleasant experience! Keep up the great work and excellent customer service. Thank you!

Carlos S. le

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Just keep up the good work, Heather did a great job, very professional and cordial.

Charles S. le

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Le client n'a pas laissé de commentaire.

Robert N. le

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Le client n'a pas laissé de commentaire.

Paul E. le

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Le client n'a pas laissé de commentaire.

dennis S. le

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Update your computer system..very slow

Cynthia M. le

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Le client n'a pas laissé de commentaire.

Kelly N. le

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Le client n'a pas laissé de commentaire.

Cassanna O. le

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Le client n'a pas laissé de commentaire.

Anje D. le

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Read your 6am emails before noon and far before charging a customer a full day for being 15 mins late. You would have known if you had checked your emails that it should not have been an issue.

steven G. le

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Le client n'a pas laissé de commentaire.

Christine S. le

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No need for improvement. Jarrett was wonderful. He got us out the door in no time and we were on our way with the trailer. Excellent, excellent service!

timothy J. le

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Le client n'a pas laissé de commentaire.

Zachary A. le

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Le client n'a pas laissé de commentaire.

Michael F. le

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Le client n'a pas laissé de commentaire.

Nancy V. le

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Le client n'a pas laissé de commentaire.

Bill H. le

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Le client n'a pas laissé de commentaire.

troy H. le

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Le client n'a pas laissé de commentaire.