Customer Reviews for U-Haul Moving & Storage of South East Odessa
Location en tout temps  |  U-Haul Truck Share 24/7© Location

46 évaluations

6190 Cargo Rd   Odessa, TX 79762
(3 blocks East of E Loop 338 on Cargo Rd)

(432) 614-9358

Heures d'ouverture de l'établissement

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Services dans cet établissement :

Pour nous contacter

(432) 614-9358

6190 Cargo Rd
Odessa, TX 79762
(3 blocks East of E Loop 338 on Cargo Rd)

Services dans cet établissement :

Heures d'ouverture de l'établissement

Toujours ouvert sur votre téléphone intelligent

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Delbert D. 
Évaluation :
4

Having trouble with v code

Paul/Marty B.  |  Premières impressions 
Évaluation :
5

We didn't receive the lock that was supposed to be included when doing an online move in.

Amy P.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JESSICA G. 
Évaluation :
5

I do not understand this survey, I have used this facility for about 10 years, I just called yesterday to make a monthly payment.

GLENN V.  |  Premières impressions 
Évaluation :
5

Only thing was, there was no lock in my unit. So I put my own.

Gloria G.  |  Online Move In 
Évaluation :
1

I'm not satisfied with the service. I'm still waiting for this matter to be resolved. I find that the employees are very respectful and they try to help but I find that you get different information from each one and no one can do anything at all about anything. It's so stressful. 4 months still waiting.

elizabeth E. 
Évaluation :
5

Good rates too

Jim V.  |  Premières impressions 
Évaluation :
2

The unit assigned to me was already taken. I had to call and switch units. The lady at the Billy Hext location was very helpful and fixed the issues. Excellent customer service from her.

John M.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul F.  |  Premières impressions 
Évaluation :
1

I rented an enclosed parking space several days ago. The staff member who helped me at the office was helpful and asked me to go by the unit to make sure the clicker worked to gain access to the facility grounds and the garage door to access my parking space. The clicker worked to gain access to the facility grounds but did not work for the garage door to my enclosed parking space. I notified the staff member who helped me, he apologized and stated I would have to contact his manager, at which point me provided me with his manager's business card. I have emailed the general manager, Jacob Meador twice about this issue and have yet to receive a response. I have simply asked when the garage door will be fixed and I also want my month's rent to be extended by the number of days it takes to get the door fixed. Today is day 6 of not being able to access my enclosed parking space that I have already paid for. Therefore, if I cannot access my space today I want my rent extended 6 days, if I cannot access my space by EOB tomorrow then I want my rent extended 7 days, etc. I would like an email update on the status of the garage door being fixed and confirmation of my rent extension. my email address is garret.m.davis0910@gmail.com.

Garret D.  |  Premières impressions 
Évaluation :
5

Great service! Nice and easy process.

Rudy I.  |  Premières impressions 
Évaluation :
5

It was not on time because the U-haul storage didn't have anyone to pull out the pods for the delivery guys to get it here on time. Otherwise everything was great!

Laura H. 
Évaluation :
5

I was disappointed when I found out we would have to pick up the containers. We were told in Dallas they would be brought to us. On the other hand, I was very pleased it didn't cost anything except gas to go and get them, and we were able to pick them up 1 at a time. Thank you for all your help.

LETTYE H. 
Évaluation :
5

Reserved and paid with no problem

Daniel S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joan L. 
Évaluation :
5

Everything turned out great...Thank you!

Maureen S. 
Évaluation :
1

My movers went to pick up the 2 trucks we had reserved and when they arrived the trucks we reserved were not available. My movers were sent to two different locations in town trying to find trucks were reserved. They lost 2 1/2 hours searching for the trucks we had reserved since Tuesday. This has happened to me before, very inconvenient for everyone.

maribel Y. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

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  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de libre-entreposage
    Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Icône de conteneur de U-Box
    Conteneurs U-Box®

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