Le client n'a pas laissé de commentaire.Dennis H.
Customer Reviews for U-Haul Moving & Storage of South Fort Myers
Pour nous contacter
Fort Myers, FL 33907
(Between Page Field & Beacon Manor)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Sam, was over the top and very helpful. His customer service skills are outstanding. Sam we also want to thank you for your service â¤ï¸Maritza R.
1st) It was not the return location I requested. I asked for Alico Road and had to take it 5 miles farther. 2nd) The first fellow I met there was rude, the second (who checked me in was very nice and friendly).BILL W.
Le client n'a pas laissé de commentaire.GEORGINA H.
Judy went over and beyond to help and to make sure my move was stress FREE. Her patience was extraordinaryJoel C.
Le client n'a pas laissé de commentaire.MARIA N.
Le client n'a pas laissé de commentaire.Christiano P.
Le client n'a pas laissé de commentaire.David D.
Le client n'a pas laissé de commentaire.Eileen K.
Le client n'a pas laissé de commentaire.Caitlin M.
Friendlier staff and clear signs for drop offJeremy J.
Original reservation was at a third party location reserved two weeks ahead and reservation was changed without knowledge or information.MATTHEW B.
Le client n'a pas laissé de commentaire.THOMAS J.
Le client n'a pas laissé de commentaire.KARL R.
Le client n'a pas laissé de commentaire.HAROLD H.
Le client n'a pas laissé de commentaire.DAVID B.
The unit smelled like cigars and cigarettes though. To improve, all returns must be checked and wiped down, especially sanitize to be safe after each rental...MICHAEL F.
Make sure the starting mileage is accurate in the system to avoid problems.Robin B.
Le client n'a pas laissé de commentaire.Eugene D.
Le client n'a pas laissé de commentaire.DAVID W.
I arrived about an hour late and was happy that my truck was still there. Mobile check in was perfect but when I went inside to get a key I was given the wrong key and the staff was rude. The AC barely worked and I'm in FL.Kimberley H.
Even though it stated nonsmoking, there was a smoke smell coming through through the vents on that particular vehicleMATTHEW B.
Le client n'a pas laissé de commentaire.Michael A.
Le client n'a pas laissé de commentaire.JEFFREY K.
We had to provide all our info there again after entering it online with U-Haul in advance. We also did not receive the appliance dolly we paid for. Hopefully we will receive credit for that. We contacted uphaul immediately to let them know.Samuel F.
Le client n'a pas laissé de commentaire.Michael S.
I see no improvements are needed, checking in was as smooth as can be and the young man hooked up the trailer and explained every. I have used this location twice now and very happy with their service. I would rated the team I would rate 5 Stars for themRonald G.
Le client n'a pas laissé de commentaire.Charles H.
Le client n'a pas laissé de commentaire.LINDA D.
Le client n'a pas laissé de commentaire.wendy S.
Le client n'a pas laissé de commentaire.Tammy M.
my trailer was connected properly... the drive from fort myers to belding michigan was absolutlely horrible i could not drive over 45 mph without the trailer swaying so bad and jerking my denali xl all over the place this has ruined my suspension and steering and broke a very expensive dinning room table so not only is there damage to all that my neck back shoulders elbows are still messed from having to man handle the truck all the way back to michigan.. got back to michigan to the drop off point and the ball to the insert was just a few spins away from falling completely off... i even asked the dude hooking everything up if it was right because it did not seem right to me and he said yeah dude your all goodDavid M.
Le client n'a pas laissé de commentaire.BOB L.
Le client n'a pas laissé de commentaire.VINCENT B.
all was goodsteven P.
Le client n'a pas laissé de commentaire.JOSEPH Z.
Le client n'a pas laissé de commentaire.Kevin S.
Le client n'a pas laissé de commentaire.Zoraida D.
Le client n'a pas laissé de commentaire.john W.
Friendly - top quality people !William H.
Le client n'a pas laissé de commentaire.Brian C.
Truck was full of gas at pickup, pickup and return was easy and fast. Overall, it made a "move day" alot easier to deal withJOHN S.
Le client n'a pas laissé de commentaire.SAVERIO S.
I drove 1 200 miles from OH to FL and the truck had no cruise control. It was a great experience otherwise, but no cruise control really made this trip difficult.William C.
Le client n'a pas laissé de commentaire.KENNETH P.
Great staff and service!!!KAREN S.
There was only one guy working when we picked up the tow dolly and a long line of people - it took an hour - no complaints against the guy he was hustling, but he really should have had some help.David B.
Le client n'a pas laissé de commentaire.Jay W.
Le client n'a pas laissé de commentaire.DAVID D.
Le client n'a pas laissé de commentaire.Neekaytan S.
just plaingreatPatrick O.
nothing all was done wellJason S.
Le client n'a pas laissé de commentaire.James R.
It was good when I got the truck. The lady was very nice. But, when I returned the guy was very rude...Fabio D.
The truck I rented was very loose in the steering making it difficult to control.LEO B.
Box Truck was not clean.Rene L.
Le client n'a pas laissé de commentaire.Stephen A.
Le client n'a pas laissé de commentaire.JOANN T.
This facility was excellent and the yard man could see that all damaged areas wasn't new and didn't charge me for damage. Associate was very helpful.Gerald W.
Le client n'a pas laissé de commentaire.Tiffany P.
Le client n'a pas laissé de commentaire.Brandon L.
Location was Incredibly busy. Only one lady to help 10+ people waiting. She was fine with me but rude as could be to people in front of meAndrew I.
Le client n'a pas laissé de commentaire.RUTH L.
Nigel was very helpful, professional and went the extra mile to help us.KATHLEEN F.
Great customer service from every employee I met. All super friendly and helpful!Lauren C.
Um, it was all pretty good! I can't think of much - the guys were all very nice and helpful, the truck was clean and the AC worked great! I guess it might help to have 2 guys working outside, helping customers get their equipment, because it's a busy location, and it's a bit of a wait to get someone if you need help.Sue C.
Le client n'a pas laissé de commentaire.Jonathan C.
Excellent customer service. Easy pick up and drop off.Brett B.
Le client n'a pas laissé de commentaire.Christopher R.
Le client n'a pas laissé de commentaire.Obadiah S.
Le client n'a pas laissé de commentaire.Christine D.
Le client n'a pas laissé de commentaire.Michael E.
No air conditioning in 90* Florida heat while moving furniture. Yeah not goodDonald W.
Le client n'a pas laissé de commentaire.Scott K.
Before the pickup day I was asked to provide pictures of my drivers license online at Uhaul. Then when I went to the virtual pickup, I had to provide the same pictures. What happened to my original pictures? The virtual process seemed to be easy at first but after many sent pictures, the process was pending for 15 minutes without a response after asked in a comment if everything was ok. I then went into the store where the assistant told me to cancel the online process and he helped me. The online process could have been a lot better.Janet M.
Le client n'a pas laissé de commentaire.WILLIAM G.
Le client n'a pas laissé de commentaire.Penelope F.
All 3 associates who helped me today are amazing- helpful, friendly and clearly represents your brand so well. Will always use this location.Corey P.
The checkout process for the trailer is complicatedFidel T.
The process was easy and completed online. The folks at the pick location ( Ft. Myers) were extremely helpful.michelle S.
Le client n'a pas laissé de commentaire.Shanyree D.
My experience was wonderful...check in was fast, trailer was attached quickly and check out was just as fast. Can't think of anything to improve!AILEEN O.
Le client n'a pas laissé de commentaire.ARTHUR T.
Le client n'a pas laissé de commentaire.MARIA C.
Le client n'a pas laissé de commentaire.Hilcia C.
Awesome experienceJahnna C.
Le client n'a pas laissé de commentaire.Laura H. | Premières impressions
Le client n'a pas laissé de commentaire.Laura H.
All was great.. My only comments was/is that I tried to get a Pick Up location closer to where I lived.. though, nothing of the size I needed! Certainly no fault of the location. BUSY Is Good for Uhaul.. I'm going to buy stock!Randy H.
Le client n'a pas laissé de commentaire.Dalana J.
Le client n'a pas laissé de commentaire.CHRISTOPHER K.
Le client n'a pas laissé de commentaire.Arnold T.
Le client n'a pas laissé de commentaire.Natalie A.
It was fine. Michael made it simple. Matter of minutes.Vinson J.
I was forced to rent for 2 days for a one way trip, even though I needed it for one day.Hugo M.
Le client n'a pas laissé de commentaire.Shannon C.
All good, except the truck did not have cruise control.Glenn H.
I did online, contactless checkin. Nothing was ready when I arrived, I still had to go inside and wait in line, they pointed me to the wrong truck and I had to find the right one by matching the mileage on the odometer, no one checked the truck, the gas on the contract was listed a quarter tank more full than the truck actually was, when I returned the truck there was no key drop box, it was in the main door and looked nothing like what the website showed. The entire experience was garbage.CHAD W.
Le client n'a pas laissé de commentaire.Glenn K. | Premières impressions
Very rude lady... She treated me like I was going to steal this truck. Also this truck was in terrible driving condition it needs service right away..Jorge E.
Le client n'a pas laissé de commentaire.Nasario L.
Sammy is a great guy my son left his medical light in the truck & Mr. Sam Called us right away. & We both acknowledge that not only was he professional but a U.S. Vet.. Thank you Sam.Connie C.
I had requested online, along with my truck rental, a spacious storage unit so there would be no issues getting all my stuff in. The clerk, although courteous, told me storage units are on a first come first serve basis. That is not the impression chicken on the website.cthe storage unit I was given was very small and on the 2 nd floor.Diane M. | Premières impressions
Le client n'a pas laissé de commentaire.joe o. | Premières impressions
I reserved a 10X10 Got an 8x8 because my reservation wasn't available upon arrival. I instead got an 8x8 2nd story locker. Will be using my free month and moving to a location that actually has the product I need. Epic waste of time and money. The staff was super friendly and courteous. The manager however is not an honest person.TRACY F. | Premières impressions
I wrote the comment about Michael last week from when I used this uhaul. Again outstanding service great people you have working for you. Both in the office and the people working on the lot 10/10. Would go here again and reccomend to anyone who needs a uhaul or storage.Michael M. | Expérience générale
The GM was absolutely wonderful. The entire staff has made my experience, from my storage unit to my moving needs, the smoothest I have ever had.danielle b. | Expérience générale
Unit B45 lights were not working making it difficult to use at night. When I inquired about a unit, I specifically asked for 1st floor with no stairs. Unfortunately, when I got there, that wasn't the case, and no other unit was available.Deborah T. | Expérience générale
Le client n'a pas laissé de commentaire.Deborah H. | Expérience générale
Over the 10 plus years that I've used as storage I was accommodated very well for the facilities and the staff do nothing but praise. MerciANDRE S. | Expérience générale
Le client n'a pas laissé de commentaire.KATHY S. | Expérience générale
Units are extremely difficult to get furniture into..unit B45 Lights were broken and I was told I had a first floor unit..B 45 is up stairsDeborah T. | Premières impressions
Free storage for aaaaa wholllleeee month and the staff was upset nice I had a great experience dealing with uhaul it made moving so much more funyazan q. | Premières impressions
Le client n'a pas laissé de commentaire.Bruce F. | Expérience générale
Le client n'a pas laissé de commentaire.RANDAL J. | Premières impressions
Remove goods from storage unit. Closed with Zero balance and charged again. Called three times to resolve but no call backs.MICHAEL M. | Expérience générale
Le client n'a pas laissé de commentaire.Daniel D. | Premières impressions
Le client n'a pas laissé de commentaire.Ames G. | Premières impressions
Le client n'a pas laissé de commentaire.Deirdre G. | Expérience générale
Wait time to see an adviser is too long, you need more help at the counter. And you should have a least one or two chairs for people to sit while they are waiting, especially for the elderly.Dolores B. | Expérience générale
Great prices. Safe & secure.BRADLEY O. | Expérience générale
There was no lighting in the storage room it self.Gary P. | Expérience générale
ThanksYvonne F. | Expérience générale
Couldn't meet and deal with a better group of people. A real asset to your organization A1 group of people.JACK B. | Premières impressions
This business just does everything right. I can't think of a single criticism.Laura J. | Premières impressions
My overall experience with U-Haul was not positive. If you have a better option (take it). If you don't just understand that customer service is not a priority for this company as a whole.Carlos V. | Expérience générale
personnel amicalJanie G. | Expérience générale
nice friendly serviceJanie G. | Premières impressions
Try calling all day to have my security card blocked because it was stolen it took U-Haul 6 hours to get ahold of me about the situation and by then my locker had already been cleaned out . VoléROBERT C. | Expérience générale
Unfortunately I had a v poor experience,To make a long story short the enclosed trailer leaked and ruined a lot of my ersonal belongings that are irreplaceable. I've spent hours with c.s did nothingROBERT C. | Premières impressions
My experience with the staff at this facility was outstanding. However, my dealings with U-Haul corporate were terrible. I will use the local facility but it is unlikely I will ever call U-Haul again.Alan L. | Premières impressions
Great people! Very helpfulAnthony H. | Premières impressions
Excellent service on a no notice hot late in the day Sunday.Walter N. | Premières impressions
The staff was remarkably helpfulSarah A. | Expérience générale
Great service great hospitality everyone was kind and very very helpfulKevin G. | Premières impressions
Other than a minor mouse problem and some moisture my experience with this rental was excellent. I just wish their prices were better but the whole area of Fort Myers is overpriced.Beverly K. | Expérience générale
👍Thomas S. | Expérience générale
Paid uhaul to install wire for the hitch 3 weeks ago, employees tried hooking up a trailer, found out the wires don't work anymore. Seems nothing can be done about 160 dollar wires?Joshua W. | Expérience générale
I had 6 U-boxes stored at the Cleveland Ave location. I had the best experience possible with the team here. Every time I called or came in, I was taken care of quickly and happily.Carolyn R. | Expérience générale
awesome - great customer serviceRoger O. | Expérience générale
We had a good experience using UBoxes. We moved from California to Florida and this was by far the least expensive option. All our things arrived on time and intact to Florida. Je les recommanderais sans hésiter!garrett s. | Expérience générale
We used the facility for a Ubox drop off at our home and pickup two days later. Everything was on time with great customer service.Bruce h. | Expérience générale
Great serviceCary C. | Expérience générale
Crew was very helpful and did a great job. I have used U-Haul many times for different things, and I left this time thinking that this crew is doing things right.Marnie H. | Expérience générale
The staff was friendly and had great customer service! Mark the manager was especially friendly and helped me in every way,debbie b. | Expérience générale
Was very happy with the whole process. The staff was very friendly.Harold H. | Expérience générale
staff helpful, efficient and friendlyKent W. | Expérience générale
Kristen could not have been more helpfulmike b. | Expérience générale
Mark took a very bad U-Haul experience and handled it with dignity and compassion. Thank you. Kristian, you made the nightmare of our experience with U-Haul bearable. Merci.bonnie m. | Expérience générale
Very satisfied....James K. | Expérience générale
Great ServiceMatthew E. | Expérience générale
Please start a practice of pro rating your storage facility. I feel it very unfair that you have to pay for a full month for one week of storage. MerciLarry S. | Expérience générale
The guys were courteous and accomodatong.Kevin W. | Expérience générale
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