Customer Reviews for U-Haul Moving & Storage of South Greenville

Évaluation :

5

All good

Évaluation :

5

great job

Évaluation :

5

Easy experience.

Évaluation :

5

Tai was the best employee I have ever encountered at a UHaul location. She was friendly, helpful and went above and beyond. She deserves a promotion for sure! Would definitely use again.

Évaluation :

4

When I was waiting the clerk did not acknowledge me for over 15 minutes. He finally did proceed with the rental. The first vehicle I was given had a low tire pressure warning. When I asked, the attendant told me it was because there was a spare on it. I do not think rental should have error lights. I did not take and they found another one for me. When I checked out the bill overcharge me for blanket rental.

Évaluation :

5

Prompt, energetic, and efficient check in.

Évaluation :

4

The amount of gas indicated on the contract and what was in the vehicle were two different amounts, I'll know better next time

Évaluation :

4

The electric at our post did not work as the breaker was tripped. Our batteries were dead after the 6 months storage. They were brand new so too bad for us! I wish there was a check in your system to avoid this problem. Thanks. Anita and William Carr

Évaluation :

5

Picking up the trailer was actually good. The lady was very friendly and complete opposite of our truck pickup.

Évaluation :

5

There is nothing I see that needs to be change or improved.

Évaluation :

5

Staff was helpful storage unit was clean and my belongings was just like I got them . I took them out I didn't have to worry about no rodents .belongings""awesome place to keep your belongings I recommend you anytime wonderful place very clean.

Évaluation :

5

I have received awesome service.

Évaluation :

4

Great service even in the rain and cold

Évaluation :

4

Tiesha is great. Check in was efficient as she trained a new staff member. The truck was pretty nasty. I took Clorox wipes and wiped it down the best I could and swept it out before using it. Lots of sand in the bed of the truck. Also, was looking for the invoice that had the final mileage and such on it. I checked it in before 7 PM. I will say that most of the staff here are pretty great. I have used this facility quite a bit over the last six months.

Évaluation :

4

Make sure complete info is given to each location.

Évaluation :

5

Excellent experience. Check-in was easy and efficient and van was ready to go. Drop-off was just as easy. Overall a great rental experience. Will definitely use this location for future needs.

Évaluation :

5

Thanks for good service

Évaluation :

5

I am still waiting for verification that I turned in my rental, was told I would have it in 5 minutes.

Évaluation :

2

The two female representatives that was on duty on 12/11/21 at 09:15am. Had a nonsulant attitude and acted like they did not want to help me.

Évaluation :

5

Everyone was more than helpful to a couple of tired travelers and we would use this location again.

Évaluation :

4

Battery went dead put me behind on time

Évaluation :

5

See above

Évaluation :

3

I had all ready had printed and all that. There was to employees, had no problem that one was helping another costume, the other saw me waiting for help, but she just chat about picture and other things nothing about renting, other things about the work!¡!! And I will go somewhere else for renting or a storage

Évaluation :

5

Great location and people!

Évaluation :

5

Nothing everything was well done!!

Évaluation :

3

Make sure the rental is clean, especially the windshield, side mirrors and rear windows so you can see clearly especially for safety reasons while driving.

Évaluation :

5

The employees were very professional & everything was on point those guys love there personally. Thank you!! Regina credle

Évaluation :

5

Everything was very organized and easy to rent. We dropped uhal in Wilmington the next day. This was a smooth transaction. Can't improve anything.

Évaluation :

2

I had difficulty with the staff getting my name spelled correctly and even with getting the correct spelling for an email that only had four letters to get right. After reserving a van I was called the day of and told that the person who had it before me needed it for an hour longer. I did not feel the staff looked for other solutions but rather I had to suggest things. I offers also was not given the $50 for my reservation not being honored.

Évaluation :

5

Very clean location, equipment was in good condition and available at a moments notice. I booked the trailer an hour before I picked it up and it was available and ready to go. The staff were friendly and even hooked up the trailer and all connections for me. Return was simple and quick.

Évaluation :

5

Firs time using this service and was pleasantly surprised at how helpful and easy it was to use this service and yes I would recommend this service to a anyone.

Évaluation :

5

Want to thank Michelle at the S. Memorial Bld location for all her help ❤❤

Évaluation :

5

Very pleased from the customer service department, well mannered, detailed and on point, was assisted in a timely manner.

Évaluation :

5

Excellent service à la clientèle

Évaluation :

5

Very nice employees.

Évaluation :

5

Service and equipment are really good, I have used this location's services several times, but the best customer service rep. has been Ms. Tiesha!! She was fast, professional and was on point. Please make sure she gets properly compensated for her hard work, don't be fools and let the good employees go because you dont want to properly compensate!

Évaluation :

5

The staff were always helpful and friendly. Always smiling faces.

Évaluation :

5

Clean facility and nice professional people

Évaluation :

5

Thanks for keeping the place nice and clean, very professional people willing to help as much as they can

Évaluation :

5

Wonderful facility. Very clean-staff friendly-love the return policy for boxes.

Évaluation :

5

Outstanding Service and staff.

Évaluation :

5

We called this location made a reservation arrived and got our truck with in 15 minutes...... Also the two young ladies at the counter where polite and is courteous

Évaluation :

5

Great Service nice and friendly will highly recommend

Évaluation :

5

Jordan, I hope that was his name was Jordan, provided excellent customer service!

Évaluation :

3

Claimed they could not provide me a rental contract,therefore I was using the equipment with no proof that it was not stolen. I was stopped by NCHP for chains dragging but fortunately was believed that the equipment was legally rented. I transported a Smart car from Wendell, NC to Greenville,NC. Other than this all was OK.

Évaluation :

5

Keep up the great work !!

Évaluation :

4

Wonderful staff. Young lady very helpful. Love idea of refund on items not used. No longer go to Lowes for boxes.

Évaluation :

3

The guys that helped move us had lots of confusion about payment

Évaluation :

5

Pay later were.good

Évaluation :

5

The staff is very helpful and professional. The faculty is clean and secured.

Évaluation :

5

Very friendly staff, helpful and knowledgeable.

Évaluation :

5

The facility is very nice and clean and I really like that

Évaluation :

5

Awesome place clean and cool the way to to go

Évaluation :

5

Beautiful clean RV Storage site

Évaluation :

5

Michelle was first class. Excellent service.

Évaluation :

4

Please have my neighbor clean up the area. They are taking up a lot of room and the floor machine is behind my spot. Also have cement blocks broken that need cleaning up.

Évaluation :

5

Friendly- quick-easy!! We store a 39’ RV and uhaul makes it easy to store

Évaluation :

3

Communication No card access was given

Évaluation :

5

Cody knew exactly how to handle everything at once somehow, all in a professional timely manner. Extremely helpful and approachable individual.

Évaluation :

5

All good!

Évaluation :

5

The young lady I talked to about my account was very friendly and courteous. She was able to help me with my billing question.

Évaluation :

5

Cody is so nice. I always am so happy when I get Cody. We always have a nice conversation while he is processing my payment. He is professional, fast, & has great customer service skills. Thank u for having pleasant personnel like Cody.

Évaluation :

4

The only problem we had was that we called to rent a storage and was led to believe we had a space and we gave them our credit card information. But when we got there to put our stuff in the space, we were told that we did not have a space and there were none available. After much conversation, the agent finally gave us one. There was definitely some miscommunication somewhere but we were never told that a phone call and credit card did not reserve space. After all that, we are very satisfied with our storage space. Merry Christmas!

Évaluation :

5

The staff was very friendly and courteous. I was even given the 1st month free of charge. Not sure if there was some kind of promotion going on but it was awesome regardless. Also I accidentally set off the alarm in my unit because I didn't check in, which was explained to me prior. I just forgot to since the door to get in was already open from another tenant. But one of the staff was there to shut off the alarm and kindly explain to me the reasons for the alarm. Which is another awesome thing, each unit has its own alarm, which triggers when you don't check in or check out of your unit. Awesome facility.

Évaluation :

5

everyone is so helpful and glad to accommodate your needs. Great place when you need to store your items. Thank you U-haul!

Évaluation :

5

I am very pleased with my experience and accommodations. The staff has been great also.

Évaluation :

5

The staff and facilities are the best! Moreover, they will help you anyway that they can!

Évaluation :

5

Very courteous and professional staff.

Évaluation :

4

Good store I was able to rent a truck and get storage space, The only other thing I notice was that all customers were wearing face mask in response to covid-19 while most of the staff there did not and at times were less than six feet for social distant. I would recommend your store but it would be great if your store would require face mask to protect your clients,

Évaluation :

4

I had a pleasant experience moving into the storage unit at U-Haul. The location is convenient and well lit which helped me make the choice of what company I wanted to use. I'm still new to the U-Haul family but so far so good.

Évaluation :

5

S.O.

Évaluation :

5

Courteous and knowledge staff. No issues or concerns.

Évaluation :

5

Very friendly and helpful staff. Made things very easy for me and it's very safe.

Évaluation :

5

Very organized. Easy check-in/reservation process. Excellent service à la clientèle. Clean storage units and rest rooms. Safe and secure. Great prices. Je la recommande fortement.

Évaluation :

5

Courtney was very helpful and quick.

Évaluation :

5

friendly, timely service. Thanks.

Évaluation :

5

Great location very clean store

Évaluation :

5

It is a great facility with nice and helpful employees

Évaluation :

5

Very courteous and helpful clerk.

Évaluation :

5

The young man Cody could not have been more helpful. He was very careful to explain everything and walked us through the entire exercise to ensure we totally understood the requirements. Good Man.