Customer Reviews for U-Haul Moving & Storage of South Greenville

Évaluation :

3

Prix

Évaluation :

5

My only suggestion is, have more cargo vans available

Évaluation :

5

I believe you're next customer will be equally has satisfied with your service.

Évaluation :

1

Explain the whole process better I feel as if I was overcharged I would have never rented the U-Haul in the first place if I would've been made aware of the charges, they basically picked how many miles I thought I would drive which was all five out 50 miles from what I would've probably chosen if I would've known basically was charged 320 some dollars when was expecting that by the means, The worker there was more interested in talking to his buddies that he was taking care of me and I feel like the neglect or that it is why I was charge way more than what I thought I was going to be on I called to discuss this with him I was treated like a piece of crap and hung up on after I started to talk back with them and explain my situation very rude very neglectful and I guarantee you I will never use this U-Haul location or possibly any U-Haul ever again,

Évaluation :

5

Nothing everything is very professional and I love everyone there form DJ Q B.A.S.S ENT DJ's 💯💯

Évaluation :

4

Clean equipment out and sanitize it better.

Évaluation :

5

Everything went exceptionally well the employee Tiesha Brown was very helpful & I would just recommend turning the A/C on next time…

Évaluation :

5

Just keep doing what u are doing

Évaluation :

5

Excellent service à la clientèle.

Évaluation :

5

Everything went great for me. So keep the great work up. Thank you .

Évaluation :

5

Sales was Courteous and pleasant.

Évaluation :

5

This was my second rental from this site, and The staff were friendly and knowledgeable. Will be first on my list, when a rental of this type is needed in the future. wea

Évaluation :

5

Tisha was a great help! Fast and easy check out and return process!

Évaluation :

5

Nothing… great service

Évaluation :

5

i was completely satisfied with the service from beginning to end. everyone was helpful and kind and eager to meet your needs.

Évaluation :

5

Nothing. Everything was perfect and my customer service experience was wonderful.

Évaluation :

5

Service was great Truck was clean.

Évaluation :

5

The vehicle was clean but had a smell that made me keep windows down.

Évaluation :

5

Make sure the tires are properly inflated before renting a vehicle

Évaluation :

5

Nothing everything was excellent

Évaluation :

5

it's fine. tks.

Évaluation :

5

This location & all workers are super awesome. The person who assisted me had everything ready &.... that was a perk because I was literally scrambling to get things done. I'm so grateful for all help with this chaotic move. This Uhaul location feels like family because they genuinely care about all customers. I'd recommend them to everyone.

Évaluation :

4

Fayetteville and Greenville, NC staff were great!!!

Évaluation :

5

All reps were very kind and explained everything in detail and offered help when I couldn't do something

Évaluation :

5

Staff was great and very responsive. The customer in front of us was not, but the staff did a great job attempting to do all they could to appease and unappeasable person.

Évaluation :

2

For the most part I was happy with the storage here. I used the RV storage area. We rented for a few years and in that time our cost went up about 10 % per year, which was way too much and is now priced out of the market. In addition to that our light in our space was out for over a year even after repeated requests for getting it fixed. That light being out made backing the camper in after dark very challenging as we needed a few flashlights sitting by stuff to make sure we didnt hit a pole or the property beside us... so I could never do it alone either. We also had some sitting water under our camper, which again had multiple requests to fix it as my tires sitting in standing water makes them rot faster. If the company isnt willing to keep the property upkept and usable AND then continues to raise prices it was not good for me any longer. I now have the same type storage for 30 % less... so the same price I paid Uhaul a few years ago. with moderate price increases and getting things fixed I would of stayed, but things went too long not being addressed.

Évaluation :

5

No suggestions. Great employees.

Évaluation :

5

Everything above is true. Mostly that got me was the courtesy and price. Very clean

Évaluation :

5

After traveling 600 miles in a loaded 26 ft Uhaul rental to this facility where I was also renting a storage unit, I was told that the unit I rented was given away to someone else that morning. We spoke to someone on the phone prior to rent the unit and gave all information (name ,address, credit card) and received an email confirmation. To my surprise on arrival there that day it meant nothing. End result I had to take the only available smaller unit that does not house all my belongings. Very unsavory.

Évaluation :

5

Mrs Brown went out of her way to help me. Took just a couple minutes for pickup. Thanks for all the!!

Évaluation :

5

Customer service was always friendly and professional. I used uhaul for RV storage, trailer rentals and supplies. Very happy with uhaul.

Évaluation :

4

Truck seatbelt sensors were broken and not registering being securely fastened. The truck bed sensor had to be reset repeatedly in order to stop it from making the warning sound. The dash protector plastic face was cracked and marked for repair and difficult to read dash info. The driver seat forward/back position adjuster bar was stuck and did not reset position easily. The passenger side mirror was stuck in a very wrong angled position even when I tried to manually reset it. This truck mostly functioned but needs maintenance badly for safety reasons. By far, the worst uhaul truck I've ever had or ridden in. :(

Évaluation :

5

Great experience

Évaluation :

5

I will for sure return if i need you again. Your staff were very kind and helpful. Merci.

Évaluation :

5

Very pleased with the quality of the product and very pleased with the service I received

Évaluation :

5

The services was great

Évaluation :

5

Great, friendly service!

Évaluation :

5

Great customer service at this location. Check in and check out were both great experiences. Availability of needed products was also impressive. Everything I needed was there and convenient. Will definitely be back and will definitely recommend to others!

Évaluation :

5

Thank you great customer service!!!

Évaluation :

1

To improve for the next customer, you can proactively warn customers that reserving a storage unit ahead of time is meaningless. I reserved a storage when I reserved my one way uhaul only to find out, after driving 2,5 hours, that my reservation didn't mean anything and that I didn't have a storage unit. It was very frustrating and inconvenient to say the least.

Évaluation :

5

Friendly staff, helpful.

Évaluation :

5

Thank you for good service…

Évaluation :

5

Very clean. Excellent price. NO bugs sited during my entire usage of the facility.

Évaluation :

5

Great staff very friendly service

Évaluation :

5

Make the website work better when returning. It would not let me go pass location and my location was on. If the store was not still open how would I have been able to turn my truck back in and you know it was on time. Also I hope I'm not charged the $20 check in fees since the website wouldn't let me

Évaluation :

4

Have more pickup trucks available at site.

Évaluation :

5

This location is outstanding Very well maintained staff is always friendly and helpful

Évaluation :

2

I rented 2 U boxes and picked them up on separate days. 1st one was fine, 2nd was horrible Covering was torn and tattered and couldn't be closed and the tongue jack was broken. Attendant had to lift tongue for hookup. I asked how I was to disconnect and connect and was told to use my car jack, which I did. After trailer was loaded, tried to reconnect and trailer slipped off Jack. had to unload before hooking up (too much tongue weight) and I returned trailer early. No refund available. Very dangerous and very poor customer service.

Évaluation :

5

The Auto Transport was shown and all the required connections explained, so this made my loading and unloading a lot simpler, Will definitely rent another, if I need to move a car from 1 location to another and no other driver is available. tea

Évaluation :

3

We got out of the truck while it was running and the door locked. I feel this is a safety issue as normally cars nowadays don't lock if the key is in the ignition and running. I called the store to see did they keep a spare key that I could pick up and they told me I would have to call a locksmith. I did call Uhaul roadside assistance and they were very helpful.

Évaluation :

1

I told the lady there that the mileage on the truck did not match the mileage on the paper she gave me she didn't do anything to take care of it then I put the gas back on what it was she has The nerve to charge me two gals for nine dollars I know the gas was back the way I got it I been going there for 2 years thst was The worst experience I had dealing with that lady

Évaluation :

5

I was taken care of promptly and the young lady was very nice and kind, explained everything in detailed. Very good customer service, took the time to walk me to my unit, so I would not have any problem finding it later.

Évaluation :

5

Nothing. It was perfect! The staff was great! The process was so wasy

Évaluation :

5

I moved several times during my time in Greenville, so I not only used the facility for truck rentals, but also storage and moving supplies, as well. All of my experiences with them were great. The staff was extremely helpful. In particular, I booked a truck for a one-way to Chattanooga, however, when I arrived on the morning of my relocation, the my truck was not back when scheduled, and of course the driver would not answer their phone. The staff member quickly searched and booked me the same truck just a few miles away. I was already stressed about my trip, but was put at ease with his actions. My only suggestion would be to limit the number of carts each customer can use at one time when transporting their belongs in or out of the climate controlled storage building. There were several times when a number of us had a long wait or were forced to carry our things to our units because someone was using 3, 4 or 5 carts at a time. That being said, I would HIGHLY recommend this safe, clean and customer friendly facility.

Évaluation :

4

I was disappointed this past week after the snowfall. You guys did nothing to clear the access area of snow and ice. Fortunately I had a snow shovel in my unit. We were moving out our things out but had to shovel the loading area as best we could. People were slipping after getting out of their cars going into the facility. It was very dangerous. I don't know if anyone fell. I don't know what happened to your staff but your business did not do what it could to keep customers safe. I and several others at the time were very disappointed. Also, if the alarms go off and nothing happens what is the point of having alarmed units? People know that the alarm will stop and they can just keep doing what they were doing. Lastly, you need more flatbed carts. More mattress carts than flatbed carts don't cut it. Overall, we had a pleasant rental but the last couple of weeks did not foster a good experience. Because of these concerns I would have to think twice about recommending you in the future.

Évaluation :

4

The electric at our post did not work as the breaker was tripped. Our batteries were dead after the 6 months storage. They were brand new so too bad for us! I wish there was a check in your system to avoid this problem. Thanks. Anita and William Carr

Évaluation :

5

Staff was helpful storage unit was clean and my belongings was just like I got them . I took them out I didn't have to worry about no rodents .belongings""awesome place to keep your belongings I recommend you anytime wonderful place very clean.

Évaluation :

5

Thanks for good service

Évaluation :

2

I had difficulty with the staff getting my name spelled correctly and even with getting the correct spelling for an email that only had four letters to get right. After reserving a van I was called the day of and told that the person who had it before me needed it for an hour longer. I did not feel the staff looked for other solutions but rather I had to suggest things. I offers also was not given the $50 for my reservation not being honored.

Évaluation :

5

Firs time using this service and was pleasantly surprised at how helpful and easy it was to use this service and yes I would recommend this service to a anyone.

Évaluation :

5

Want to thank Michelle at the S. Memorial Bld location for all her help ❤❤

Évaluation :

5

The staff were always helpful and friendly. Always smiling faces.

Évaluation :

5

Clean facility and nice professional people

Évaluation :

5

Thanks for keeping the place nice and clean, very professional people willing to help as much as they can

Évaluation :

5

Wonderful facility. Very clean-staff friendly-love the return policy for boxes.

Évaluation :

3

Your facility is fine, our company can use your storage because attendants said the on name on the drivers license had to be on the account and the the name of our company, which would be paid thru not individuals name.

Évaluation :

1

I had an RV spot and was unable to use it all summer due to someone parking their trailer in my spot. Talked to several people including the manager and nothing was done. Very disappointed. Willing to take my money but not willing to help correct the situation. Their response was "just park in an open spot". Well, that would create the same problem for someone else. A great facility but would not recommend.

Évaluation :

4

Wonderful staff. Young lady very helpful. Love idea of refund on items not used. No longer go to Lowes for boxes.

Évaluation :

5

I have used Uhaul Storage for many years and I'm a 100 % satisfied customer. I will only use Uhaul storage to protect my belongings. Their buildings are so safe, secure and clean.

Évaluation :

5

The staff at the Uhaul storage facility in Winterville NC are amazing. They are helpful and kind.

Évaluation :

3

The guys that helped move us had lots of confusion about payment

Évaluation :

5

Pay later were.good

Évaluation :

5

The staff is very helpful and professional. The faculty is clean and secured.

Évaluation :

4

I never had any issues or complaints with the facility or the staff.

Évaluation :

5

This is my favorite UHaul location I've ever worked with. The staff has always been friendly and helpful. I had to move last minute and the staff really went above and beyond to accommodate our needs. I highly recommend this place for all rental, storage and moving needs.

Évaluation :

5

Prices could be a little lower for RV storage

Évaluation :

5

Stored our RV great facility

Évaluation :

5

Very highly recommended

Évaluation :

3

Lockout policy is ludicrous. No contact info for in-town locksmith for out of towners.

Évaluation :

5

Everything was great.

Évaluation :

5

Very friendly staff, helpful and knowledgeable.

Évaluation :

5

The facility is very nice and clean and I really like that

Évaluation :

5

Staff always helpful and courteous. Kept the storage unit much longer than anticipated originally and have recommended this facility to friends multiple times.

Évaluation :

5

Awesome location, & staff

Évaluation :

5

Awesome place clean and cool the way to to go

Évaluation :

5

The facility was well kept

Évaluation :

5

Beautiful clean RV Storage site

Évaluation :

5

Everyone has been very professional and helpful

Évaluation :

5

The staff was patient and kind with my questions, I feel very safe in the building and unloading at night. Je les recommande fortement. 

Évaluation :

5

great place to store and preserve personal property

Évaluation :

5

Michelle was first class. Excellent service.

Évaluation :

4

We struggled moving our things out due to the slide door being locked because it was before office hours. I just think if you check in, verify yourself and have a storage unit there, the slide door should at least work for you after that.

Évaluation :

4

Please have my neighbor clean up the area. They are taking up a lot of room and the floor machine is behind my spot. Also have cement blocks broken that need cleaning up.

Évaluation :

5

The best place in town for your storage and moving needs. I highly recommend it.

Évaluation :

5

Friendly- quick-easy!! We store a 39’ RV and uhaul makes it easy to store

Évaluation :

3

Communication No card access was given

Évaluation :

4

Initially attention to detail was a bit lacking in the process of check in. No lock was provided though I paid for one, nor was there one in the unit. The process of swiping in was mentioned but not WHY you swipe in (i.e. you set off an alarm if you access your unit without swiping in) & swiping out was not mentioned at all. Fortunately, there are signs & I asked a young lady to clarify the process (Keisha? Maybe her name was... Lovely African American young woman) She's an asset for sure. Very pleasant and helpful. She clearly explained the check-in/out process & fetched me a lock while I was unloading and she opened the lock package as well. The facility is new and that helps with cleanliness. When I returned today a bar of soap that was in the elevator yesterday was now a ground up purple mess along with other bits of trash. Not a big deal but the elevator is essentially the front door for everyone who accesses their unit. The signs says 24 access is possible upon request but I was told only the GM could approve it. This is minor but it would be nice if there were always someone on hand who trusted make those decisions. All in all though, very good experience from start to finish. Je la recommande fortement.

Évaluation :

5

Just disappointed that people allowed to keep tow vehicles hooked up and in travel ways. Very much restricted turns and parking long rigs also know people came in and out with no access to be there and roamed around. They drove in when someone opened gate and then waited to leave when gate opened from inside saw this several times. That's very alarming and forced me to go over there every week to check on my boats. Not as secure as it should be. Very nice place but this needs to be addressed I think. Will be back in July. Thank you

Évaluation :

5

The space was clean and ready for move in.

Évaluation :

5

Cody knew exactly how to handle everything at once somehow, all in a professional timely manner. Extremely helpful and approachable individual.

Évaluation :

5

All good!

Évaluation :

5

Great peoples to work with

Évaluation :

5

The young lady I talked to about my account was very friendly and courteous. She was able to help me with my billing question.

Évaluation :

4

Employees should wear face masks. No one had a mask on. Not very considerate of the Customers.

Évaluation :

5

Cody is so nice. I always am so happy when I get Cody. We always have a nice conversation while he is processing my payment. He is professional, fast, & has great customer service skills. Thank u for having pleasant personnel like Cody.

Évaluation :

4

The only problem we had was that we called to rent a storage and was led to believe we had a space and we gave them our credit card information. But when we got there to put our stuff in the space, we were told that we did not have a space and there were none available. After much conversation, the agent finally gave us one. There was definitely some miscommunication somewhere but we were never told that a phone call and credit card did not reserve space. After all that, we are very satisfied with our storage space. Merry Christmas!

Évaluation :

5

We will store again in the future

Évaluation :

5

awesome staff...everything was just awesome thank you all so much..

Évaluation :

4

No one was wearing face masks in the store.

Évaluation :

2

Upon arriving the customer service was amazing and I truly thought wow, this is a great place! However I was really, extremely disappointment with my experience as the night ended. I wasn't informed that the big doors don't open after 7pm so I was stuck trying to fit a couch through one single door. As well as my pin code was showing a error that "I wasn't checked in" , when I did go upfront to sign and was given a lock. I also was granted time access prior, as soon as 7:06 came I no longer had access. So I was stuck outside with a couch and a couple of other items and couldn't receive assistance... but that's not the worse part, while inside and open my lock to my unit the alarm went off over the entire building, not once but twice! I'm not sure if it was due to this same "not checked in status" but I had no one to come help, customer service told me I would have to wait until the next day. This was unfortunate being I stay out of town, have not begun relocating yet. I also needed to check my Uhaul in on this day, and here I was after 8pm with no access and needing to get back home (2+ hours away) very very traumatizing... I give two stars because the customer service at the actual store were like angels... but I just had a horrid experience and some details where left out about the storage.

Évaluation :

5

Would like to see garbage cans for waste on each floor. Thanks

Évaluation :

5

The staff was very friendly and courteous. I was even given the 1st month free of charge. Not sure if there was some kind of promotion going on but it was awesome regardless. Also I accidentally set off the alarm in my unit because I didn't check in, which was explained to me prior. I just forgot to since the door to get in was already open from another tenant. But one of the staff was there to shut off the alarm and kindly explain to me the reasons for the alarm. Which is another awesome thing, each unit has its own alarm, which triggers when you don't check in or check out of your unit. Awesome facility.

Évaluation :

5

everyone is so helpful and glad to accommodate your needs. Great place when you need to store your items. Thank you U-haul!

Évaluation :

5

I am very pleased with my experience and accommodations. The staff has been great also.

Évaluation :

5

Above and beyond customer service on move in day!

Évaluation :

5

I felt very secure about my stuff being stored at U-Haul. Never once had an issue and the facility was always immaculate.

Évaluation :

5

Great staff

Évaluation :

5

neat set up. roomy and accessible

Évaluation :

5

The staff and facilities are the best! Moreover, they will help you anyway that they can!

Évaluation :

5

The employees at this facility are so friendly and helpful! They seem to enjoy what they do!!

Évaluation :

1

The day I made my original reservations the guy was very nice. But when I viewed my storage area I saw dead roaches on the floor. Not one but multiple. I desired a new storage after seeing that & made him aware that I didn't want to put new furniture in there. He apologized & encouraged to call on Monday to see if anyone had moved out of the weekend. Well I did & spoke with someone different on that Monday. The cashier wasn't nasty at all but the house keeper was & rude. I told her that if I didn't want that storage with roaches in it that was my right. She said she would clean it for me & that the studs she puts down kill them on contact. Well I didn't want to take that chance & was offered a new storage upstairs which I viewed & it had a baby roach dead. So I never put my furniture in storage I used a different storage place. I was concerned that the house keeper said she sprayed or put stuff down for the Roaches versus a exterminator coming in & spraying regularly. Bad experience for me.

Évaluation :

5

All the employees that I interacted with were very courteous and very helpful.

Évaluation :

5

this is the most secure experience storing my items I would rent again

Évaluation :

5

This is will always be a place I will rent a truck and storage. The staff is friendly .

Évaluation :

5

Good experience overall.

Évaluation :

5

Very accommodating friendly and fair love the staff at this location

Évaluation :

5

Very courteous and professional staff.

Évaluation :

5

Propre

Évaluation :

4

Good store I was able to rent a truck and get storage space, The only other thing I notice was that all customers were wearing face mask in response to covid-19 while most of the staff there did not and at times were less than six feet for social distant. I would recommend your store but it would be great if your store would require face mask to protect your clients,

Évaluation :

5

The staff was very friendly and helpful. I would recommend this storage facility to others.

Évaluation :

5

Bright, clean, easy access. The only complaint is that there is only 1 elevator so moving in/out on the weekend can cause delays

Évaluation :

5

The staff were very helpful and the facility is a "Smart" facility with excellent security measures built in. Glad I chose U-Haul at Winterville. It gave me a climate-controlled unit at a reasonable rate. M. Woodruff

Évaluation :

1

After moving and unpacking my car upstairs the unit given to me was already occupied. The entire uhaul store was out of locks also so I had to repack everything twice to go to the store to buy a lock to lock my second unit of the day.

Évaluation :

5

Very nice people very friendly sure I will recommend them to anyone thank you.

Évaluation :

4

I had a pleasant experience moving into the storage unit at U-Haul. The location is convenient and well lit which helped me make the choice of what company I wanted to use. I'm still new to the U-Haul family but so far so good.

Évaluation :

5

The best storage unit in town

Évaluation :

4

This location is truly quite something. I have never seen a UHAUL facility that was this clean and offered so many ancillary services. I would love to manage a facility like this or provide marketing and business development consulting.If I could only back up a trailer. I never knew UHAUL had so much to offer. This store needs to be a flag ship or training facility.

Évaluation :

5

Staff was very accommodating and friendly will definitely recommend this location

Évaluation :

1

Didn't have but two push cart that wasn't good. Had to used a different cart wasn't pleased about that.

Évaluation :

4

Great Service!

Évaluation :

3

It smells in the self storage and is not the most pleasant while moving in. There is also a bunch of junk at the front that is taking up walking space.

Évaluation :

5

Would recommend to anyone who needs a unit.

Évaluation :

5

S.O.

Évaluation :

4

I feel like price may need to go up just a little so the company can pay someone to spray for roaches and spiders. While I was there I saw some roaches and am scared that I may have brought some to my new apartment. That a cost I don't want to pay.

Évaluation :

4

Great facility! Clean and secure. I made the right choice.

Évaluation :

3

The representative gave verbal instructions about arming-disarming, but I guess I needed to see the process because I set the alarm off twice!

Évaluation :

5

Cory and team were great! Wish you had covered RV and Boat storage in Midlothian, Va where we just moved. We are going to definitely miss you!

Évaluation :

5

Very friendly service when I went in the front to purchase some moving boxes. He also explained the code in and code out process. I did not realize that I had to code out.

Évaluation :

5

Need to make sure to remind people to check in and out!

Évaluation :

5

Great Customer Service

Évaluation :

3

Check-in should be seamless. The credit card reader is broken. The customer service rep had to reenter the info twice. We went to the storage unit and found the door would not stay open.

Évaluation :

5

My experience at this U Haul far exceeded any service I experienced at other locations

Évaluation :

5

Kaytln was very helpful and courteous. Facility is in excellent condition and spotless

Évaluation :

5

Storage was clean. Nice And quick check in

Évaluation :

5

Thank you for a clean and safe storage!

Évaluation :

5

The moving crew was professional.

Évaluation :

5

All staff I communicated with was easy to approach, professional and kind, Everyone went out of their way to assist me from day one, from hiring our truck, to moving in and out. Great experience,

Évaluation :

5

Great experience

Évaluation :

5

Great service

Évaluation :

4

Bien

Évaluation :

5

Have stored RV in covered parking twice now. Great experience both times. Appreciate this facility and it's staff.

Évaluation :

5

Courteous and knowledge staff. No issues or concerns.

Évaluation :

5

It was the cleanest storage I ever rented

Évaluation :

4

Good experience

Évaluation :

2

The person who helped me was not friendly. It made me not want to do business there again.

Évaluation :

5

Staff was very helpful.

Évaluation :

5

Very nice place

Évaluation :

5

s/o

Évaluation :

5

Nice clean and secure. Thank you

Évaluation :

5

Very friendly and helpful staff. Made things very easy for me and it's very safe.

Évaluation :

5

Very organized. Easy check-in/reservation process. Excellent service à la clientèle. Clean storage units and rest rooms. Safe and secure. Great prices. Je la recommande fortement.

Évaluation :

5

Cody did an excellent job in helping me. He was professional throughout the entire transaction. I will definitely use this location again and refer them to others.

Évaluation :

5

staff was very helpful. Ashley was wonderful and went out of her way to help us...…...

Évaluation :

1

No I would never recommend this facility to nobody

Évaluation :

4

Good facilities; sometimes there are not enough staff to handle the traffic, so waiting a while is an issue.

Évaluation :

5

Excellent customer service and facility.

Évaluation :

5

Great job getting us the available unit space that we needed.

Évaluation :

4

..

Évaluation :

1

Very unprofessional, arrogant and rude the guy that waited on me he needs to be fired , I wouldn't not recommend this store to anyone, and I will be calling the supervisor today... 🧐🤔 😠👎👎👎👎👎

Évaluation :

5

The rep was helpful and assisted with my needs. Good Job!

Évaluation :

5

I didn’t have no problems with his place luv it

Évaluation :

5

very convenient, the manager was very helpful.

Évaluation :

5

We used the climate control unit. The sliding door should be in use until 8pm.

Évaluation :

4

Great experience thru out

Évaluation :

5

The representative was very nice and professional and assisted me with all my needs! She definitely deserves a raise! She made me want to tell all my friends to come to you for all their needs.

Évaluation :

4

Need to add more people during normal hours of operations to cut down wait times

Évaluation :

5

Used this facility for short-term storage. The staff are very friendly, knowledgeable and professional. The facility is very clean and they have excellent security. I highly recommend this facility!

Évaluation :

5

Impressed by cleanliness of the facility and friendly/knowledgeable staff.

Évaluation :

5

😊

Évaluation :

5

Very courteous-helpful as best she could. Showed us how to work key pads, etc. Gave us good advise.

Évaluation :

5

Very good

Évaluation :

5

Your onsite sales rep was excellent. She pointed out a number of issues with the reservation I had made by phone and all were quickly resolved to my satisfaction.

Évaluation :

4

The woman who helped me was kind and accommodating.

Évaluation :

5

Great experience from start to finish will definitely use you guys the next time

Évaluation :

5

Everyone was really friendly and informative.

Évaluation :

5

N.D.

Évaluation :

2

Says conditioned but extremely hot always 80 or higher ...Helpfulness is slightly better than self serve ... Attitudes start poor and get worse the higher the position all the way to the owner

Évaluation :

5

The employee that checked us in was extremely nice and helpful! We were so appreciative of her assistance.

Évaluation :

5

Wonderful

Évaluation :

5

Courtney was very helpful and quick.

Évaluation :

5

Service was very good

Évaluation :

5

Staff is friendly and knowledgeable and caring as well as professional. I recommend this UHaul facility 100 %.

Évaluation :

5

This facility was perfect for our temporary needs. Merci.

Évaluation :

4

I love this storage unit. The only issue I had as a customer, if you pay for the whole month and move your belongings early, you receive no reimbursement. Other than that, it is excellent. Loved it.

Évaluation :

5

friendly, timely service. Thanks.

Évaluation :

5

Very pleased with their service.

Évaluation :

4

I know the staff is busy but the could be a little bit friendlier!

Évaluation :

5

Nice facility. Excellent customer service

Évaluation :

5

Fast,friendly and helpful.

Évaluation :

5

The employee's were nice and the location is convenient.

Évaluation :

5

Facility is clean and resources were available.

Évaluation :

5

They were very kind and fast and super helpful and showed me where the storage was and helped me examinenidnit was the right size katelyn was the best

Évaluation :

3

Customer Service was okay overall. The individual that was providing me was service was not well informed or professional. There was a system issue while moving in.

Évaluation :

4

Very clean and well managed

Évaluation :

5

Very nice and clean facility

Évaluation :

5

Everything was good and clean I saw it for my self the staff cleaning the facility. This location I would most definitely recommend

Évaluation :

5

The rep was very nice and walked us around the facility so that we knew exactly where to go.

Évaluation :

5

Great location very clean store

Évaluation :

5

Well care facility

Évaluation :

3

I'm trying to understand why I was charge a extra 15$

Évaluation :

5

Always great dealing with you all...

Évaluation :

5

no comments

Évaluation :

5

The GM was very professional and helpful. Very nice facility.

Évaluation :

4

Storage was clean, lighting was excellent. Staff in the office was very helpful in showing me how to work the access key and where to use it.

Évaluation :

1

All my furniture and my stuff is mess up, I can’t use it anymore

Évaluation :

4

Great Job

Évaluation :

5

It is a great facility with nice and helpful employees

Évaluation :

5

Everyone was helpful

Évaluation :

5

Very courteous and helpful clerk.

Évaluation :

5

Stevin was very helpful any time we had a question. We will definitely use uhaul in the future if we need storage again.

Évaluation :

5

Excellent Service!

Évaluation :

5

Your staff puts the Cand S in customer service.

Évaluation :

5

The staff is friendly and professional. They are customer service centered. I'm glad I used them and will do so again.

Évaluation :

5

Went above and beyond to assist us after hurricane Florence

Évaluation :

5

Has an excellent experience here !

Évaluation :

5

The young man Cody could not have been more helpful. He was very careful to explain everything and walked us through the entire exercise to ensure we totally understood the requirements. Good Man.

Évaluation :

5

Both folks that helped me with my rental were awesome to deal with!

Évaluation :

5

.the young man knows customer service. He deserves a raise.

Évaluation :

5

always a pleasure using your company thank you

Évaluation :

5

Excellent customer service

Évaluation :

2

Storage facility was nice, safe and I felt as my items were secure. I was told one thing by one of the workers when I moved in, and something different by someone else when I moved out. Unhappy.

Évaluation :

4

First time using a storage unit & it was great - clean, easy, and safe. The staff is helpful, patient, & efficient while trying to figure out options & needs, especially Cody. Great experience!

Évaluation :

4

Stiven Riveria,GM gave us a few extra hours to remove our items for we were unable to have access to the church where we we're doing the NCPacks4Patriots yardsale. As nonprofit org it was appreciated.

Évaluation :

5

Great management !

Évaluation :

2

When renting the truck, we were not informed the insurance was per day, and figured it was during the duration on the rental truck. So our account was drafted more than it should have been.

Évaluation :

4

The person who served us was very courteous and knowledgeable. The storage units and environment are very clean.

Évaluation :

5

Very helpful & knowledgeable

Évaluation :

4

I had a overall good experience but i just wish that you could call the local number and not associates thousands of miles away. That is a very unfortunate event.

Évaluation :

5

Great place for storage. Halls are a little too narrow.

Évaluation :

5

Everything went good equipment was in good shape. Staff was good to deal with

Évaluation :

5

The facility was clean and well maintained. I like how it is alarmed, as well.

Évaluation :

5

Everything and everyone were great.

Évaluation :

5

Met all my needs. Very professional. Was shocked how much open storage area there is in the covered outside area.

Évaluation :

5

Excellent Service

Évaluation :

5

I will be using this facility again in the future.

Évaluation :

4

Elevator was out of order once, asked the GM when it would be back in service while he was outside on his cellphone, he didn' answer me and instead pointed to his phone like I was interruptin his call

Évaluation :

5

This is an excellent storage facility. The staff were very friendly and helpful. I highly recommend it.

Évaluation :

1

I called to see why I was charged extra money on my bill. I was told my storage was left open and they charge me for a lock. I had not been there, and I and two other people check that lock.

Évaluation :

4

Upset because I was from NY and unfortunately my daughter left the key at home and they charged me 50 dollars to cut my lock. Not happy about that should be allowed to put your own lock on the door

Évaluation :

2

Rude customer service and unhelpful

Évaluation :

5

Need to be 24 hours ascess.

Évaluation :

5

I will always consider uhaul at southern Greenville I was treated with respect and all my questions were answered the staff are great

Évaluation :

5

Everything was great.

Évaluation :

5

Stiven is great!

Évaluation :

5

Great!

Évaluation :

5

Availability of carts were great!

Évaluation :

5

N.D.

Évaluation :

3

Free extended hours would be nice.

Évaluation :

5

The faculty was clean and I didn't have to worry about anybody trying to take my stuff. I liked that fact that everyone had key cards and you only had access to your floor your stuff was on. Greatjob