Customer Reviews for U-Haul Moving & Storage of South Jacksonville

7 197 évaluations

5630 Phillips Hwy   Jacksonville, FL 32207
(@ University Blvd)

(904) 731-1383

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(904) 731-1383

5630 Phillips Hwy
Jacksonville, FL 32207
(@ University Blvd)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules
Établissement se consacrant à la récupération adaptative.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Edgar Grosso 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Malachi O'Berry  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JASON IVERY  |  Premières impressions 
Évaluation :
4

The disappointing issue of this rental was the online reservation system took my reservation which included a dolly, however when I arrived the dolly was not available and I was told that they are first come first serve. That's just unacceptable.

James Koppenberger 
Évaluation :
5

All was good.

Durwin Hanson 
Évaluation :
2

First of all, I am Deaf person. Secondly, the staff was okay. It was Danielle Jenning. Third, my uhaul storage was my first time. The purpose of storage for my moving in the unit of apartment. When the paperwork of storage was done and ready, I asked if my unit of storage is outside of the facility office, the hand of Danielle signaled me out. But she did not tell me the location of storage exactly or the address of storage. Then i was in the car with the trailer and showed the paper of storage to the other staff outside of the same facility office. The hand of man showed me with his point finger to the entrance. Somehow the code of access did not work two times before entering and after leaving out of storage. I was given the new code of access for the second time as Danielle was out for helping to type the code number at the entrance. The second code of entrance still did fail two times when i was ready to get out of the entrance. The other staff help me to open it. Two days later I was checking the app of my uhaul storage and found out that my storage was in the different location and it was interior and the unit of storage also is different. Meanwhile my things were moving and putting in my apt, I requested my storage moved out with a photo of storage unit number on my app of uhaul. However the process of approval took too long for receiving the confirmation of storage move out after two weeks passed. I was tired to call thru the relay service. After everything was done, I do not think I will use the Uhaul storage again in the future.

jorge cardona  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Isa Quinones 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cedomir Sarkic 
Évaluation :
2

Employees is not friendly and polite

Se Chau 
Évaluation :
4

Le client n'a pas laissé de commentaire.

EVEMARIE COPELAND  |  Expérience générale 
Évaluation :
5

I used the app on my phone to reserve an enclosed trailer. Paperwork at the counter was quick an easy...the associate connected the trailer to my vehicle, tested the lights and I was on my way.

Lee Mccook 
Évaluation :
5

Staff and truck was top notch. Will rent from you again

john morris 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leslie Brinson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Edwards 
Évaluation :
5

It was great, my ride was good but my only concern is the vehicle service light was on, otherwise it was running fine atleast for local city moving. Merci!

FNU SHARAZ NABI 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Theresa Holt 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Marshall 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adam Anderson 
Évaluation :
2

Moved out on 4th and 5th. I was charged on 8th, 10th, 12th. Money was not refunded and nobody knew anything!

CHRISTINA WATSON  |  Expérience générale 
Évaluation :
5

The entire transaction from start to finish was fantastic

Steven Maze 
Évaluation :
2

Check in process was clunky, U-Haul team was not overtly service focused (understatement). Could not return unused boxes without a receipt (did not have it with me) with was very frustrating. There was one gentleman that returned my Sun pass before I left - very thankful for him - he was a bright spot among the rest of the staff at this location. (apologies that I did not catch his name)

Paul Kurth 
Évaluation :
5

Excellent customer service

James Anderson 
Évaluation :
5

Mr. Jesus is a good guy! Friendly and helpful. Took about 5 mins. to check equipment.

George Tolin 
Évaluation :
4

Fantastic customer service

Duraid Ali 
Évaluation :
5

Le client n'a pas laissé de commentaire.

paul lineberry 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lawrence Gordon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Harrell 
Évaluation :
5

Make sure the vehicle is serviced. The safety warnings came on . Other than that, the vehicle and experience was fantastic.

Aaron Stephens 
Évaluation :
5

The employees are very helpful. A great experience.

Jeffrey Crosby 
Évaluation :
5

Great service very polite

Tiana Bell 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yurii Maidaniuk 
Évaluation :
5

Great people that helped us return trailer.

PHILLIP DERBY 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James Pledger 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NICKOLA EDWARDS 
Évaluation :
3

Staff should know their inventory. I was making simple rental of utility dolly. Clerk tried to set up rental for wrong piece of equipment which was more expensive and actually wasn't even available at that time.

Joy Sargent-Smith 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angel Mendez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VIRGINIA JENTZSCH 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK HUBAND 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTINA OWENS 
Évaluation :
5

Great experience from picking the trailer up to dripping it off. Thank you for Great service

Jay Ayers 
Évaluation :
5

Le client n'a pas laissé de commentaire.

yvette young  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDRES ROA 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aracely Caballeros 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOUGLAS LOIZZO 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN HALL 
Évaluation :
5

The UHaul staff were extremely nice and helpful.

Alissa Braswell 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adam Worrell 
Évaluation :
3

Quit talking among yourselves and pay attention to the customer!

Amy Craig 
Évaluation :
2

Not very customer service focused.

Michael Brookins 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey Strickland 
Évaluation :
5

Le client n'a pas laissé de commentaire.

alisa driscoll 
Évaluation :
5

I have dealt with this location several times. Always a good experience.

Christopher Brown 
Évaluation :
5

I answered "N/A" above to the location but I never actually went _inside_ the location (although it did look nice from the outside). A gentleman approached me as I was existing my car and took car of the entire return process right there. In/out in less than 5 minutes. By far the easiest rental return ever - and I was in a hurry, so thank you!

Bryan Bain 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adam Worrell  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jackson Tang 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALDRICK WILSON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ARNALDO BORROTO 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Belson 
Évaluation :
3

Needs better customer service

Richardo Persaud 
Évaluation :
5

Increase the staffing.

erma harris 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donill Smalls  |  Premières impressions 
Évaluation :
5

AJ was so nice and had great energy and his coworker D she was a wonderful help the help me clean up customer service very bad mix ups

Juama Icon 
Évaluation :
3

Staff was at that location was helpful but having to go across town to pick up a truck was unacceptable and then having to bring it back to this location was also unacceptable

Christian Rivoir 
Évaluation :
5

I hate moving. But u-haul was absolutely a 109 % positive experience, every person every phone call - 5 stars!!!!!

tony brown 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian DeGennaro 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LORIA HARVILLE-AKINS 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Laura Davie 
Évaluation :
5

Le client n'a pas laissé de commentaire.

stanley ehlin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brady Deese 
Évaluation :
4

Le client n'a pas laissé de commentaire.

randy horton 
Évaluation :
5

Tire was bad.

Timothy Klopfenstein 
Évaluation :
3

I received a UHAUL with a mirror that was detached and lying on the hood of the car. Instead of being able to pick up the vehicle and simply take it to the next location, I had to wait for roadside assistance to fix the mirror. Just as I contacted roadside assistance and waited an hour for them to fix it, so could a person at UHAUL before they rented it to me. The battery on the UHAUL also died the day before I brought it back and I had to wait 45 minutes for a jump. The battery light came on a few times when I crank it up as well.

Diara Rivers 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robin Byrd 
Évaluation :
1

My experience wasn't good at all after I found out later that I didn't get 418 like we had spoke about after the lady showed me one in the back the size and then there was one in the front the same size so I told her I wanted the one in the front. I felt more comfortable with being up front. By this being my 1st experience when she showed me the unit it was up and open as well as the one up front so I didn't know that they hadn't closed it out. I thought she they were up and open they were available. I didn't realize the other lady had given me 416 instead of 418. I didn't put my stuff in there until a week later and the gate was open. I swept it out and put my stuff in. I was having a problem where it wouldn't go all the way over so I pulled it where I could put the lock in not knowing it had to be forced all the way over. I had a bad feeling. For some reason the storage kept coming to my mind. But I'm thinking no one would bother the storage right in the front. When I went back something said see if it will come up with out removing the lock. I was so hurt because a lot of my items were gone. I have insurance but I didn't think I would have to worry about it being there. How I found out I was in the wrong unit when I tried to get in with my code it wouldn't work and that's when they told me I was in the wrong unit. I have learned that for now on even if your speaking with someone make sure they give you what you are talking about. I lass a lot that wasn't mine that I have to pay for. You need to have the people show you how to lock the storage and they need to be oiled. The lady came out after I showed her the lock and had to put force behind it to get it all the way over. When I came back another time her and someone else was out there and she said someone else did there storage like you and she added another lock to it. When I talked to the manager she was saying that they had been cleaning out storage units and putting stuff in the garbage. But I told her some item were taken not all. Every time she said something I still had something to say due to what she was saying didn't make sense. It was over 5 000 worth of men items name brand real taken and my Christmas presents taken (clothes and shoes). It made me feel like it was the staff. With the lock on and at the front of the gate. What's really going on. The males staff was helpful and the young lady was helpful but the manager was trying to sweep it under the rug. The lady that helped me in the beginning I haven't seen her anymore. Her mother was ill. Care more about your customers making sure they know how to open and close the storage. They did a walk through when I left it should have been done when I came back then it wouldn't have been no confusion. I moved my stuff that was left into 416 and out of 418 then I reythat they are empty when they are closed. But I only seen open and empty. So that's how I thought it would be.

DEBORAH JOHNSON  |  Expérience générale 
Évaluation :
5

Great service only issues was AC was not working in the rental truck

James Broy 
Évaluation :
4

Thank yall

Jacorey Fairley 
Évaluation :
5

Great service and friendly - exceeded my expectations

David Fincannon 
Évaluation :
1

Terrible customer service scammers getting people money Scamming awful place be aware don't pay cash. Terrible customer service

Marisol Williams 
Évaluation :
5

Great Uhaul crew!!

David Morgan 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LATONYA WILLIAMS 
Évaluation :
4

Thanks so much

JERMAINE BARBER 
Évaluation :
5

Truck was in good shape. Did what I needed it to do.

DAVID TUTTLE 
Évaluation :
2

The gentleman who handled our reservation was polite and nice, but spent time telling us about his side business. Not a big deal, but not what we were there for that afternoon. The most offensive thing was another employee who showed up around 1:30pm, had a head band on and braids in his hair... absolutely stinking of weed/marijuana!! We were 3 or so feet away from him and we were overwhelmed with the smell. And, while there, he was talking gibberish stuff with us about St. Augustine that had nothing to do with us or the truck we were renting. Scary that an employee is allowed to come to work who is high on drugs!!

Joseph Lamar 
Évaluation :
1

U-HAUL representative caused a big crack to the bottom of my car. And as a prouve, the supervisor had to change the paperwork for the first trailer that damaged my car. The representative lady who went to the bottom to my car saw it and told me about it. Even if the supervisor asked the representative to take a pictures. The representative was only asking for TIPS. No body was focusing in my safety at all. The front drive tire wasn't secured at all. Instead of doing business with the company that we all love, now I have damaged car that needs to be fixed!

abderrazzak el hanaoui 
Évaluation :
1

Poor communication and customer service. Drove vehicle a total of 25 miles. Stopped at gas station less than a mile from store and put in five gallons. Returned the vehicle on time with fuel gauge above where I received truck. Staff asked if I had refilled gas. I advised I did. Receive bill later that day and had a $60 charge for having to put fuel in it. Claimed it needed an additional five gallons. Staff never told me they felt fuel was short. When I went back to store they claimed their system would not allow them to view receipt. They stated I needed a picture of the gas gauge reading at drop-off. I told them I could not provide since I was never advised the attendant felt it was too low. Check your bills because they seemed to polished at pulling off this rip-off.

DOUGLAS OBERDORFER 
Évaluation :
4

My cashier was nice and professional.

gwendolyn mydell 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremy Rahm 
Évaluation :
5

The office was immaculate and very professional and pleasant staff. Very happy we chose U-Haul.

Lindsay Berry 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Drew Prusiecki 
Évaluation :
5

Outstanding service

Michael Mcclennon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin Ellis 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Greg Morrison 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rickey Mobley 
Évaluation :
5

Everything is fine. Speedy an curtiious

frank lawhead 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tumeeka brown 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Mary McCormick 
Évaluation :
5

AJ & Danielle are great folks, do what they say they are going to do and have great customer skills.

Ralph Emerson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Latrica Johnson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew Sargent 
Évaluation :
5

El vehiculo en general estaba bien, pero no del todo limpio por ésto al momento de recogerlo indiqué que no estaba limpio. Lo entregué limpio. Gracias

carmen moreno 
Évaluation :
1

We usually use Penske. They always have their trucks ready. But U-Haul was a better price. So we went with U-Haul. Didn't have all my stuff ready. Who I talked to on the phone. To set everything up. Didn't communicate with the site. Just a very bad situation.

james mcculley 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jerry Watford 
Évaluation :
5

Love the guys that work here. They're super helpful and welcoming.

Roberto Gonzalez 
Évaluation :
5

The Location very good. The equipment I had was old and had a broken light in the back and turn signal on left side was intermittent. It was determined to be a wiring problem. Should have been fixed before I left

Stephen French 
Évaluation :
2

The only difficulty I had during my move was with anything that was in the hands of uhaul. I'm not going to list everything here as I've spent enough of my time (and money) dealing with this companies poor capabilities. You cost me countless hours and we'll over $1000 to fix problems you created for me, I will not be back.

vincent shampine 
Évaluation :
5

Le client n'a pas laissé de commentaire.

yarissa garcia 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dale groves 
Évaluation :
5

Excelente servicio

elkin florez 
Évaluation :
3

Sorry I made a mistake

John Kilpatrick 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve Washington  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

destinee joseph  |  Premières impressions 
Évaluation :
4

Bien

Johnnie Colon  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wallace and Barbara Perry  |  Expérience générale 
Évaluation :
5

Their prices were very competitive. The people were very nice and accommodating. I would recommend them to a friend.

Todd Newman  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tazwell stuart  |  Expérience générale 
Évaluation :
1

Layout of the tractor trailer loading area for U-Haul boxes via forklift is directly in front of access gates to units. 6+ times I got stopped either going in or out for over 30 mins.

Matthew Crist  |  Expérience générale 
Évaluation :
5

Other than the line having to wait. Once waited on Day and AJ provided the kind of service and assistance that I needed. Thank you again Day and AJ.!!! Yours Too Ms. Denise Cooper-Parker

Jacquline Parker  |  Premières impressions 
Évaluation :
5

Excellent customer service and very professional

ShuKena Caldwell  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

OLIVIA CLARKE  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Shawndranae Myers  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lanisha Jackson  |  Expérience générale 
Évaluation :
5

The staff at the facility were excellent

Megan Buffington  |  Online Move In 
Évaluation :
5

Loved this location great employees

MICHELE ANDREWS  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Troy Rogers  |  Expérience générale 
Évaluation :
5

Danielle and her team were very accommodating and professional. Thank you for getting me in a unit so quickly.

WANDA WASHINGTON  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bill Tosca  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNY HOGAN  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LATONYA TOWNS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark Dhillon  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arnold Parker  |  Expérience générale 
Évaluation :
5

Danielle the gen Mgr was excellent

Waymond Watson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DESTINY MONTES  |  Expérience générale 
Évaluation :
1

I would never go to this location again other then to return a vehicle. If you need to go in the building or deal with the people in the building be prepared to be frustrated. After checking out of my unit two weeks later I got a notice I was about to be billed for another month. Had to call and have them walkout and see the unit was empty…again. Bad service.

KELLY COMBS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ryan singh  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

stephanie Johnson  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shadia Glenn  |  Expérience générale 
Évaluation :
1

Someone stole items from my storage

yolanda salazar  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tony Goodman  |  Premières impressions 
Évaluation :
1

Had 26 ft truck and received a small storage unit..the code never works to get in..press the intercom and no one answers..have to walk back into the building to have someone open the gate every time I go in

Karen Sherman  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

acquanetta perkins  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keaundria Griffin  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ivan webb  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Russell Boykin  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

scott smith  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MArk Corbitt  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Belinda Hannigan  |  Expérience générale 
Évaluation :
5

WaS VERY HELPFULL

Guy Dellaria  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Barrett Rothermel  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ivan webb  |  Premières impressions 
Évaluation :
5

The staff was very helpful and friendly. I would definitely use this location again for my moving and storage needs.

Dawn Hebert  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ELMER NOBLE  |  Expérience générale 
Évaluation :
5

The Uhaul of South jacksonville location is probably the best Uhaul I've ever been to. Every staff member up to the GM was amazing and helpful. Would absolutely recommend and look forward to continuing to work with them

Cody Tackett  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

janeisha wootshon  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chase Dellinger  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alnita Miller  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD TAYLOR  |  Premières impressions 
Évaluation :
5

Daniella the manager at this location is great to work with does everything she can to make sure we get what we need.

Rob Rowley  |  Expérience générale 
Évaluation :
5

Very nice people working at university and Phillips highway location.

Heather Outlaw  |  Expérience générale 
Évaluation :
1

Staff members were very rude & unprofessional

norman ford  |  Premières impressions 
Évaluation :
5

!!!

spyros stefanidis  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawnna Parmeter  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

christian ortiz  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MIRACLE ROSE  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james anderson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kourtney Glenn  |  Premières impressions 
Évaluation :
5

Super group!! Helpful and very nice!!!

ROBERT MEAD  |  Premières impressions 
Évaluation :
5

Thank very much

HAZEL MORNINGSTAR  |  Expérience générale 
Évaluation :
5

Everything was great and easy to access. The only reason I am moving to another storage is cause I found one that was larger and cheaper.

Sam Mitchell  |  Expérience générale 
Évaluation :
5

The girl at the counter was awesome!

PAUL PRESHA  |  Premières impressions 
Évaluation :
5

The lady with the blue hair was awesome and let us know what specials they had. She made reserving the U-Haul super easy. The guys that were working when I came in were very helpful and kind even though I was irate they remained calm and helped me work through the reservation smoothly.

Heather Outlaw  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HAZEL MORNINGSTAR  |  Premières impressions 
Évaluation :
4

THE YOUNG MAN THAT SERVED THE ACCOUNT WAS VERY COURTEOUS, RESPECTFUL, AND VERY PLEASANT. IT WAS QUITE REFRESHING TO HAVE SUCH A WONDERFUL PERSON HELPING ME AS A CUSTOMER, MORE THAN I CAN SAY FOR SOME OF THE ARREGANT AND DISCOURTEOUS FRONT END REPS THAT YOU HAVE AT THAT LOCATION, SUCH AS CARLA.

kalila shakier  |  Expérience générale 
Évaluation :
1

It took 4 emails to confirm my storage was closed as I was contacted for LATE FEES. I did an online move out and was still contacted. I left the unit OPEN. I WASN'T CONTACT ABOUT IT BEING OPEN OR UNLOCKED. HOW SECURE IS THAT. THAT TELLS ME IT'S ONLY FOR MONEY NOT ABOUT SECURITY . I did try to reach facility 4xs. It's a joke at this point.

Christina Lynch  |  Expérience générale 
Évaluation :
5

That uhaul is one of thebestone that I've been too. Thanks

Elijah Williams  |  Expérience générale 
Évaluation :
3

Had reservation, when i arrived from a 400 mile drive was advised there was no reservation or space. The employee attitude made an aggravating situation worse. acted as if i was a annoyance to even inquire and i should have never even come there. After repeated polite prodding about suggestions where i could go, there was zero attempt to help,(i have other u haul rentals in the area) another employee looked and immediately found a spot. Mistakes can happen some basic customer training be helpful.

Sterling Wharton  |  Expérience générale 
Évaluation :
5

The staff was very friendly and helpful with all our truck drop off and storage move in needs. Staff was wonderful to work with and will have my future business for sure as moving to a different state is difficult enough they made it less stressful.

Katrina Sledge  |  Premières impressions 
Évaluation :
2

Thanks for the storage,it's seems in life there is your job then there is everyone else job you have to do for them . It gets tiresome to have to almost do there's . I have called up and spoke to the office to cancel my storage then carry on taking funds out of your account . Don't want to use you again.

ALLAN GARNER  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Antonio Harris  |  Expérience générale 
Évaluation :
5

Great staff everyone was very helpful

Crystal Coney  |  Premières impressions 
Évaluation :
5

Merci.

randall jackson  |  Expérience générale 
Évaluation :
5

Derrick, AJ, and Carla were a great help and I’m glad I chose this location!!

Aisha Mcburnie  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Elijah Williams  |  Premières impressions 
Évaluation :
2

Rental agent treated me like an annoyance and seemed to try many ways to discourage me from renting and to just go away. Seemed the faster I just left the better her life would be. Others in your office seemed to recognize and were helpful. We have several places rented at this facility and a nearby one as well, we don't need bubbly " happy to see you" treatment, just a basic helpful attitude. The person seemed competent, maybe not aware, suggest some customer service awareness training would be helpful.

Sterling Wharton  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jim Tucker  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

George Armbruster  |  Expérience générale 
Évaluation :
3

It’s common to have rude help, but the woman at the desk wasn’t helpful and switched with another service man to wait on me, as she “wasn’t in the mood” to wait on me, otherwise the facility was worthwhile.

Toni DeMarco  |  Premières impressions 
Évaluation :
5

We were very happy. Staff and manager were friendly and helpful. Thank you Danielle

Luzviminda Kirchman  |  Expérience générale 
Évaluation :
5

The staff at this location were Phenomenal!

SUZANNE MAY  |  Premières impressions 
Évaluation :
3

Upon visiting and removing items from storage it was full of big bugs and spiders no vetalation which cause bad mildew on very expensive appliances and over all items and the fact that the price was gonna be raised after all of those concerns

valencia Clemons  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Buttle  |  Expérience générale 
Évaluation :
3

Feel like we were coaxed into paying another month when we didn’t have to

Joseph cornwell  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

corey hill  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Selena Peterson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CONSUELAELLA MARSHALL  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mike julian  |  Expérience générale 
Évaluation :
5

The staff is awesome! They answer all my questions and got me in and out!

Crystal Clark  |  Expérience générale 
Évaluation :
5

Lots of spiders in my storage room! Staff is very friendly & knowledgeable! I always use U-Haul for all my rentals…trucks & storage rooms.

SANDRA HUTSON  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rhonda eggie  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luzviminda Kirchman  |  Premières impressions 
Évaluation :
5

You make doing business with UHaul , Painless!

JOHN BLACKBURN  |  Premières impressions 
Évaluation :
1

Shady business practices, unhelpful "manager", basically a complete rip-off. NEVER AGAIN!

BEVERLY WATKINS  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeffrey Parson  |  Expérience générale 
Évaluation :
1

I rented a uhaul and was brought to storage rental in app.i selected phillips highway location. When I went next day it rented me a rv parking spot. I'm still mad about that Makes no sense and caused me time and stress because there wasn't a unit available there.

Eva Hulsey  |  Online Move In 
Évaluation :
1

Worst staff and company on the planet

John Sung  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ruthann Johnson  |  Premières impressions 
Évaluation :
5

The staff was very friendly and helpful, Thank you guys so much.

Sheldon doshi  |  Premières impressions 
Évaluation :
5

Great service Danielle did a great job

keadra clark  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Laci Borem  |  Expérience générale 
Évaluation :
5

Our storage unit has a hole in the ceiling but we were assured that we would not be responsible for it.

Roger Wood  |  Premières impressions 
Évaluation :
5

The people at this location were friendly and easy to deal with ! The rest of my experience with Uhaul has been horrible! My reservation was canceled twice very poor service at your other locations

JAMES SCHROEDER  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

martha hartmann  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LATARA LOGAN   |  Expérience générale 
Évaluation :
3

.

BRANDE WHITE  |  Expérience générale 
Évaluation :
1

They refunded me my storage on the 10th of march for no reason. And then after randomly refunding me they have me no time to move my vehicle, then towed it to a tow yard. They also towed my other car all on the 10th , i talked to corporate and they told me I would have time to move my vehicle and a police escort will be headed out to walk me to my rv stop. When they arrived they acted like they didnt know any thing and arrested me like i was a problem, all while I had corporate on the phone.

GABRIEL ROTHWELL  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy Campbell  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

OLIVIA BRUST  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LATARA LOGAN   |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Valencia Henry  |  Expérience générale 
Évaluation :
1

MY STORAGE WAS INFESTED WOTH ROACHES & BUGS! ILL NEVER USE U HAUL EVER AGAIN!

Shaquoya Raysor  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Richard Benedix  |  Expérience générale 
Évaluation :
5

I've rented from uhaul many times before. Every time I only have good things to say about uhaul. That's the reason why I keep coming back. I highly recommend uhaul to all my friends and family.

Earl Smith  |  Expérience générale 
Évaluation :
4

The unit itself was fine the grounds were fine the lighting could've been much better especially because of the area that the storage facility is in. After dark there's a lot of commotion in the surrounding area and that really should be a paid attention to as far as Security goes and feeling comfortable being there after dark. The biggest thing that stands out and the reason that I will continue to use U-Haul storage or just U-Haul in general is the staff at that location. They were amazing. They were friendly and fun but always professional. They remembered me and waved hello when I would come in this alone made me feel like a part of the group. I felt a sense of ownership even though I was just renting. As strange as this may sound I actually felt good about going to or leaving my storage unit. Everyone was helpful from the front desk staff to some of the guys in the shop. I even left the door open to my unit one day when I was in such a hurry and wasn't thinking. They called me right away and were so kind to take care of it until I could get there just to make sure my things were secure. This group at the U-Haul on Phillips and University deserves five stars plus !!!

DIADRE BASAGIC  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Amanda Myers  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brian Manternach  |  Expérience générale 
Évaluation :
2

Frequently blocked in or out by semis blocking the gate picking up u box containers, code entry panel inconveniently located

NICHOLAS HARDING  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Ritter  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DELPHINE BRADHAM  |  Expérience générale 
Évaluation :
5

Very pleasant and helpful. It was a great experience.

Tamera Wiberg  |  Premières impressions 
Évaluation :
5

Manager and employees are friendly my experience with them was very positive i would go back!!! thank you again

catherine toro  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mara Atzenhoffer  |  Premières impressions 
Évaluation :
5

I used this store in Jacksonville about 8 years ago and it was not a good experience. The change in management and/or staff provided a completely different experience, all for the better. The technology was great as well. Congrats to that team at that store.

Kenneth Black  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Syreeta Caddle  |  Premières impressions 
Évaluation :
5

Great Service!

topol henderson  |  Premières impressions 
Évaluation :
1

My unit was infested with roaches and spiders and everyone there failed to do anything about it. When I filed and insurance claim they told them the units have pest control which is impossible. The assistant manager opened my unit and saw for himself the infestation and still failed to do anything.

LADASIA THOMPSON  |  Expérience générale 
Évaluation :
5

Overall great experience. I would highly recommend.

Earl Smith  |  Premières impressions 
Évaluation :
5

We have used the U-Haul facilities for personal and business storage over the years. It makes no difference who is working, your customer service is always 5 star.

Lorenda Tiscornia  |  Expérience générale 
Évaluation :
2

My belongings had cockroaches! I'm not happy at all

AMY RIEKEN  |  Expérience générale 
Évaluation :
1

Staff poorly trained. Had me driving in circles to find my unit and they told me wrong information numerous times. Also, my vehicle was returned on full and they tried to charge me for 2 gallons of gas! Thankfully I asked for my receipt before I left. You can not directly contact that location either. It is terrible.

Vanessa Jones  |  Premières impressions 
Évaluation :
5

I am a repeat customer because customer service is impt. And u guys treat the C right!

Lorenda Tiscornia  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gail Simon  |  Expérience générale 
Évaluation :
5

Great place

dyamon williams  |  Premières impressions 
Évaluation :
1

I moved my stuff into the storage. The area was way too tight for the moving truck to get through. Also, I tried to sell back boxes that I bought from U-Haul.. the new guy tried to help, but couldn't get it. Then Cedric hopped in and tried his very best to help me. Then the rude GM made a smart comment about me having to leave and get the receipt.. mind you, I purchased these boxes online and had a order code. Extremely ridiculous and a waste of my time. I will never recommend or use U-Haul again because of the trash experience I have had.

Kindrea Parrish  |  Online Move In 
Évaluation :
5

Very great service and nice management

dyamon williams  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Regina Heath  |  Expérience générale 
Évaluation :
5

Excellent service à la clientèle

MELVIN TEAL  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jeff lefcourt  |  Expérience générale 
Évaluation :
5

Staff were so helpful, courteous and so professional.

Regina Heath  |  Premières impressions 
Évaluation :
1

They harassed you too much when payments is due before and after due date.

Johnette Batten  |  Expérience générale 
Évaluation :
5

The staff was very helpful, and friendly.

Troy Pringle  |  Premières impressions 
Évaluation :
5

RV parking access isn’t 24hr any more that’s a bit of a problem for me but I hope that changes in the near future

TIMOTHY HORTON  |  Premières impressions 
Évaluation :
1

I never canceled my unit. My stuff was stolen and I never received a call from you guys. May 3rd I arrived to check on my belonging and found out my unit was broken into.

dario dovedan  |  Expérience générale 
Évaluation :
5

Prices were fair and the employees were helpful

Paul coleman  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james williams  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mearknee Brown  |  Expérience générale 
Évaluation :
5

Prioritizes customers. Warm and friendly staff. Fast and efficient.

Irene Oliver  |  Expérience générale 
Évaluation :
1

Their communication at the customer counter is awful. Said I was lined up with moving help but failed to tell me the customer I needed to go to a website to reserve workers. This is a very poorly run operation. I will never use this place or recommend UHaul.

George Armbruster  |  Premières impressions 
Évaluation :
5

All staff were very friendly and helpful. Especially Cedrick and Tamika (hope I got the names right!)

catherine sessions  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TAIYLER CRAIG  |  Expérience générale 
Évaluation :
3

My unit, 527, was very difficult to close the latch. I noticed several dents above the latch like someone beat it with a hammer. I got it closed but almost asked for another unit. If you could grind open the hole The arch slides into future customers won't have a problem. Merci.

Thomas Gilbert  |  Premières impressions 
Évaluation :
5

The staff was very helpful and attentive to all questions that I had over the period that my personal property was stored there. Great job to everybody.!

JEFFREY GRIFFIN  |  Expérience générale 
Évaluation :
1

Went in with a reservation come to find out that they gave it to someone else then put us in another unit and charged $30 dollars more ..... called customer service. The first gentlemen that I talked to was very helpful then he transferred me to another department the lady was rude wasn't helpful at all

TAIYLER CRAIG  |  Premières impressions 
Évaluation :
3

Huge inconvenience and annoyance to day having my truck and trailer canceled for being 30 min late. Had to go across town for another only to return to that location to get my stuff out of the storage.

Fred thomas  |  Expérience générale 
Évaluation :
5

Staff was excellent!!

MARK KATES  |  Expérience générale 
Évaluation :
1

The customer service was so bad if I didn't absolutely need storage and uhaul at that moment I would have left and went anywhere else. The manager was rude and impersonal. The storage area was dark creepy and unlit, I can't believe I even paid my money.

Katherine Hicks  |  Premières impressions 
Évaluation :
4

merci

Mansour Abdalla  |  Expérience générale 
Évaluation :
5

Keep it up

john prancevic  |  Premières impressions 
Évaluation :
5

Buen día. Desde el primer día toda la gerencia y sus empleados muy amables y muy corteses. Pendientes de las necesidades y en un tiempo aceptable.

daniel Vazquez  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREY GRIFFIN  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

latisha wyatt  |  Expérience générale 
Évaluation :
5

Increase the access hour to midnight, please.

Gameli Kaledji  |  Expérience générale 
Évaluation :
2

My unit was dirty and had things from the previous tenant still inside.

Irene Oliver  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arianna Kessel  |  Premières impressions 
Évaluation :
5

You all were all so helpful, polite n friendly! Thank you all so much!

bessie guzman  |  Expérience générale 
Évaluation :
5

The representives were very helpful.

JEROME SMOKES  |  Premières impressions 
Évaluation :
1

Horrible

juwuan huston  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARYANN MASTER  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Isa Quinones  |  Expérience générale 
Évaluation :
1

The staff does not make customers a priority. The one girl is super rude. She will ask you what you need and then go help someone else - she did this to me twice. The first time I stood in line, when I needed help returning my truck she walked outside with me, then said "I need to get the form and I will be right back". She went in to help other people and when I asked her if she was going to come back to help me she said well I have to help these people in line first, and I said I already waited for 30 minutes in that line to be helped. I had to wait another 20 minutes for someone (a guy to help me). Forget trying to call to ask 1 question, I was immediately put on hold for 10 Minutes before I could even say hello or ask my question. I had to call back 20 times before someone answered the phone, thankfully it was a manager who was able to answer my question to close out my unit. I will not be returning to this facility.

abagyil abraham  |  Expérience générale 
Évaluation :
5

MS Ashley and her staff were outstanding they are always there to answer any questions on phone are in person I will continue to do business there and refer MS Ashley you and your staff are the bomb.

DENISE HARRIS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MITCHELL BROWN  |  Expérience générale 
Évaluation :
2

For the over priced cost of the storage unit, you should be able to have 24 hour access. Miss Ashley was fantastic! She deserves a raise! Always going out of her way to make you feel welcome!!

Laurie Bezick  |  Expérience générale 
Évaluation :
5

I just want to say that Ashley Williams went above and beyond for me,, extremley positive and I could tell she only has thoughts of saying only yes to her customers, when I left happy I was,, you are lucky to have her!!!! Thanks again, long term uhaul customer,, mark kates

MARK KATES  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

donald eagle  |  Premières impressions 
Évaluation :
5

Aucun

Mansour Abdalla  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

NATHANIAL WASHINGTON  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RUSHAD MCGRIFF  |  Premières impressions 
Évaluation :
5

I have rented a storage unit at this location for fifteen years. This positive experience was highlighted by attentive staff and immaculate condition of facilities. I will highly recommend this UHAUL to anyone requiring storage or moving. Thank You Very Much! SPECIAL RECOGNITION OF Ms Ashley Williams who returned my calls - repeatedly - and kept me informed regarding my account credit balance refund. She is a tremendous credit to your operation.

FRANCIS JUDY  |  Expérience générale 
Évaluation :
1

I cancelled the unit after being locked inside storage area for a half hour .Tried remote given by manager and pressed 2 at same gate then went to other gate.No luck.Pressed intercom also.Called office # Bur calls were forwarded.Poor attitude ans no apologies.Blamed the customer!

Nina Flamer  |  Expérience générale 
Évaluation :
2

Had a wonderful experience with u haul in Nevada. An awful one in Florida.

Kristy Lyle  |  Premières impressions 
Évaluation :
5

The facility is in a great location and a general manager Ashley was very efficient

charles robinson  |  Expérience générale 
Évaluation :
3

Do not count on anything being clean after keeping it here. The rat poison keeps the rats away, but roaches and spiders were the problem. Overall experience was as to be expected.

Ryah harrast  |  Expérience générale 
Évaluation :
3

The reason for getting a storage for my truck was to be able to get my truck out anytime I needed it. However for 30 straight days the remote clicker wouldn't work. Left after my 30 days was up

Mitchell Mccormack  |  Expérience générale 
Évaluation :
5

Over the top and beyond the call of duty service!

James Giles  |  Premières impressions 
Évaluation :
2

The charges are absurd. The clicker to my new storage never worked and still doesnt. I wasted valuable time waiting and getting someone to let me in and out. My truck return receipt was never discusse

diane cormier  |  Premières impressions 
Évaluation :
5

Great service! we will definitely use this location again! The manager was awsome!!!

April Brewer  |  Premières impressions 
Évaluation :
1

Poor customer service, over charged for truck rental, staff unprofessional, not helpful at all

CHARLES TELFAIR  |  Expérience générale 
Évaluation :
5

...I Thank everyone very much...!

Tangela Brown  |  Expérience générale 
Évaluation :
5

...I Thank everybody very much...!

Tangela Brown  |  Premières impressions 
Évaluation :
1

The service was ok- the experience was extremely horrible & unprofessional. I am disgusted that I paid for storage and was not able to access my belongings the next day. This location failed me.

farrah Cramer  |  Premières impressions 
Évaluation :
5

Daniel was incredibly helpful early in the morning. He was the only one there and successfully helped myself and two other customers at the same time all with a smile on his face.

Jessica Kostelac  |  Premières impressions 
Évaluation :
4

Storage unit perfect clean and bug free. I rented 2uhaul trucks and trailers for my car. Perfect. Employees at uhaul was smart and pleasant. I couldn't ask for more accept when I pay by phone. I would

luciloe sears  |  Expérience générale 
Évaluation :
3

Conteneur U-Box

Joe Weber  |  Expérience générale 
Évaluation :
2

Rented a truck to empty stirsge init. 1 day late on storage - made me pay. Never again. Paid, rented a truck, emptied unit. Understaffed, very busy. Truck would not start....what a mess !!!!

MARGARET GAY  |  Expérience générale 
Évaluation :
2

My unit was supposed to be an indoor a/c unit which never had a/c running. Cockroaches were present each time I visited (alive) the facility and I was responsible for my own pest control. Staff rude

Evelyn Usher  |  Expérience générale 
Évaluation :
5

Great customer service! From now on I'll go only to this location for my moving needs

Claudia Chester  |  Premières impressions 
Évaluation :
5

The service was great. Good job

Demeeche Kinnard  |  Premières impressions 
Évaluation :
1

The staff put a lock on one of doors tor an audit. The movers I hired @$85 an hour. Stood around 45 minutes doing nothing. Costing me over the 3 hours I had scheduled them for. There is much more.

kelly west  |  Expérience générale 
Évaluation :
2

spot was 10 by 20 My cab would not even fit in that spot it's a regular car spot and then they wanted to reme a 10 by 40 which was not 40 either false advertisement they don't know how to measure

billy bell  |  Expérience générale 
Évaluation :
5

Very pleased with my local U-Haul facility. The storage unit was safe and secure and any reserved vehicles were always ready for me. The staff was very professional.

David Sandblom  |  Expérience générale 
Évaluation :
3

I used your outside parking storage. The spaces and the drive lane are too narrow, the chance of hitting or being hit while backing into a spot is too high.

john brannon  |  Expérience générale 
Évaluation :
5

Ashley Williams and the rest of the team there are very professional and do an out standing job. I am looking forward to the next time I need to move or store anything because of there kind attuide.

Ivan Thomas  |  Expérience générale 
Évaluation :
3

Call Center told me I would have 24 hour access, and no mandatory insurance. These two points are the reason I left. Staff at this location is always top notch.

John Jay  |  Expérience générale 
Évaluation :
5

Fast service great costumer service an amazing price

chantel pratts  |  Réservation 
Évaluation :
5

Ashley was amazing! Friendly and courteous.

David walton  |  Expérience générale 
Évaluation :
1

There is a serious lack of professionalism, ethics, competence, customer service, efficiency, and honesty lacking in this establishment. Do yourself a HUGE favor and go to another Uhaul location.

Reeva Morton  |  Expérience générale 
Évaluation :
5

Excellent service and assistance.

DAVID TRACY  |  Réservation 
Évaluation :
5

Staff was always ready to help & assist with anything that was asked of them.I really appreciated that!

Charles Phillips  |  Expérience générale 
Évaluation :
5

perfect

james true  |  Réservation 
Évaluation :
5

The staff is consistently helpful and supportive, and does quality work!

Kathryn McLean  |  Expérience générale 
Évaluation :
3

Staff distracted and not thorough.

Norell Jensen  |  Expérience générale 
Évaluation :
1

To leave one guy in the store to assist that many people is unacceptable.

maurice jackson jr  |  Réservation 
Évaluation :
2

Your facility is grossly understaffed. Waiting time is runs from excessive to forever, for example it took over 45 minutes to just turn in my remote for the storage. This is unacceptable.

RAY UPRIGHT  |  Expérience générale 
Évaluation :
5

For all the years I stored my boat there - it was a fantastic experience from day one!

KIRKLAND ALTMAN  |  Expérience générale 
Évaluation :
4

Not sure if I was supposed to have given them my lock since I did pay for it when I got the storage.

Ashliegh Lewis  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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