Customer Reviews for U-Haul Moving & Storage of South Lake Tahoe

2460 évaluations

1105 Emerald Bay Rd   South Lake Tahoe, CA 96150

(530) 541-7471

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(530) 541-7471

1105 Emerald Bay Rd
South Lake Tahoe, CA 96150

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Employees were courteous and kind. Refreshing!

CORIE M. 
Évaluation :
5

We had an excellent experience with South Lake Tahoe UHaul storage. We had our items in storage for almost 2 years and the area is temperature controlled, never had any pests and always very clean. We would definiltely use this storage again. Some may think it is on the expensive side, but it has been worth the peace of mind for us to know our items were safe.

Debra R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacob M. 
Évaluation :
5

Rusty was very helpful and accommodating to my storage needs. Facilities were clean and well maintained.

tracey d.  |  Premières impressions 
Évaluation :
5

Excellent location, friendly staff. This location is the best Uhaul I've ever been to. The staff is very knowledgeable and prompt with service even though they are very busy at times. Thank You for making equipment available to people in need.

SHAUN B. 
Évaluation :
1

I was told three of the smaller vehicles all with big signs and said in town use 19 $. I went in in the morning explain my situation I just need to move a couch. The three he said were booked he said the only thing they had was the bigger one for 29 $. He totally up sold me. Those vehicles did not move I went back not once not twice. Then he proceeded to argue with me the owner/manager and I explain the perception that he was bold face lying to me. Horrible experience would never recommend this place would never use U-Haul again unless forced to any a follow up questions you let me know I'll be glad to elaborate

JAMES C. 
Évaluation :
5

Excellent checkout process. The manager/employee was cheerful, helpful and made everything go smoothly

John P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

THANE EDWIN M. 
Évaluation :
5

Rusty was very helpful, the facility is clean and accessible, and check in was quick and easy.

robert s.  |  Premières impressions 
Évaluation :
5

Rusty was extremely professional and compassionate. The process was simple and he provided a thorough explanation. Everyone was so kind and friendly. I was especially excited about the elevator to access the facility.

melanie r.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JUSTIN G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TARMEH R. 
Évaluation :
5

I worked with Thomas throughout the whole process and he was great. From start to finish he was fantastic with figuring out my moving situation and helped me through different scenarios. Thomas also helped me get the best and cheapest option possible. If you are ever at this location, ask for Thomas! He will take care of you.

David G. 
Évaluation :
5

Thomas is a great member of your crew! Always helpful, kind and professional.

ginger f.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie P.  |  Expérience générale 
Évaluation :
5

Awesome experience all around

Richard P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richie B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janis K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mitchell S.  |  Expérience générale 
Évaluation :
5

Staff was great.

Tara E.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rufino A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve S. 
Évaluation :
5

Always great service from friendly, knowledgable people. Merci.

MARY MADELEINE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diana W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT S. 
Évaluation :
5

Service was excellent. pickup and return were easy and costs were very reasonable.

Barry L. 
Évaluation :
5

The gentleman that helped us return the trailer was amazing! This location was very helpful! the 1 800 call center is NOT! Reserved a trailer and then had to wait 4 days and had to pay for hotels until a trailer was available. U haul would not help at all, no discounts etc. I have used U haul many times but now I will be telling others to be very careful and customer service at the 1 800 # ....no! Go to a actual location. . I was very disappointed that my trailer was not available when I received a confirmation etc. You should not be able to pick trailer info etc and then not receive it. I spent over 600 $waiting for a trailer and my Husband and I were 3 days late to our new employer. Not happy with u haul but very happy with this location!

Ne'Cole J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janet W.  |  Expérience générale 
Évaluation :
5

Always clean quick service

Daniel W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kienth S. 
Évaluation :
5

Nothing to do with the location, but: Include USB chargers / audio input on the radios in the cabs. Make the emergency brake buzzer only go off if you are in gear.

John C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Matthew S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Abraham B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ching W. 
Évaluation :
5

The last few rentals I swore I'd never come back. But this time made up for all the negative experiences I've had over the years. Moving is stressful. Thomas was helpful, kind, and efficient. Keep him! He's great!

Kathryn B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dave B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brooke D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Janet W. 
Évaluation :
3

Hire more employees

CLINTON N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alan B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS S. 
Évaluation :
2

Improve integrity

CHRISTOPHER H. 
Évaluation :
5

The person that help me was very friendly! He explained everything to me how it works and what to do. Nice customer service. 

Blanca T.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Siegfried B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristopher Y. 
Évaluation :
3

I made a reservation online for a motorcycle trailer , I went threw the entire process all the way to the confirmation. This particular trailer is exactly what I needed and was 14,95 $ plus tax. When I arrived I was told both there motorcycle trailers were already out for the day. This did not make sense because online it said it was available and allowed me to reserve one. They did put me in a much larger trailer and I was able to pick up my bike but at a much higher price. When it was all said and done instead of what I thought was going to be a 14,95 $ rental plus a few bucks for added insurance and taxes it was over 50 $. If you don't have something available don't let it be reserved online and held only to say you don't have it upon pickup and be forced to go with something more expensive and that in my case loading a motorcycle was much more difficult in this higher trailer.

Russell L. 
Évaluation :
4

It’s a really nice place and building and everything and everyone is great but it would be so much better if they could put a couple TRASH CANS in front of the storage unit building and I don’t mean dumpsters but your basic trash cans for when people need to throw away there used lunch bags or some napkins, just things of that matter is all.

Megan W.  |  Premières impressions 
Évaluation :
5

Manager and staff were very accommodating. Equipment was in great shape.

Thomas F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Malinda A. 
Évaluation :
5

The men Taylor is very friendly and help me a lot .. I feel comfortable with him

Hugo H. 
Évaluation :
4

The staff was very helpful during a time of high stress they made my days a lil easier and a lil more happier. Merci

Crystal O.  |  Expérience générale 
Évaluation :
5

Outstanding customer service. Very accommodating.

David S. 
Évaluation :
5

The equipment was clean, but tires SUPER out of balance (I think) because it shook like crazy between 30-50 mph. Was quite the rattle bucket. Very friendly, helpful staff!

Jessica P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darin H. 
Évaluation :
2

I have uhaul worst place ever mother fuckers auction off all my belongings my whole life and 3 childres personal belongings things that are priceless family photos our dogs ashes we got stuck in the elevator and fire department had to come g et us out I hate uhaul horrible place on earth

Crystal S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark W.  |  Online Move In 
Évaluation :
1

I arrived to find that the storage unit I had reserved was NOT available. Original agreement was for a 10 x10 first month free with the rental of the truck. I was offered two 5 x 10 units and I would be charged. I'm very unsatisfied with U Haul

WANDA H. 
Évaluation :
5

I do a lot of business with this location. Thomas and Rusty are always exceptional . They always go over and above with their customer service!

Janet W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rochelle D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roberta H.  |  Premières impressions 
Évaluation :
5

Thank you so much. You've been a lifesaver through a 5 year period of difficulty. Always there and essentially open. I hit snow with my last load a year ago and dropped the last of an estate load and trailer 2 hours from home but so glad they were there !

Lisa G. 
Évaluation :
5

The manager Rusty is very competent and hard working. I would recommend this facility to everyone.

ross d.  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

doug L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Marsha S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ruby C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Abraham B.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Vincent C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin B. 
Évaluation :
3

The GM is very rude! To customers and to his own employees. But the 2 employees I interacted with were very helpful. They actually said - he's stressed please give him (GM) a pass. I asked him for help - he pointed at the office. I asked him a question about extending my contract he told me call HQ.

Christina F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DONNA L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEBORAH P. 
Évaluation :
5

I have rented 4 times now. Always an easy and professional experience

lauren K. 
Évaluation :
5

Easy and quick

larry S. 
Évaluation :
5

Awesome gm - love this U-Haul location!

Isaac W. 
Évaluation :
5

great customer service ! thank you

Tito B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cassandra M. 
Évaluation :
5

They were all helpful and accomidating and worked to meet our needs.

ROBERT S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathleen K. 
Évaluation :
5

Nothing. All staff were very courteous and helpful!

Lucie M. 
Évaluation :
5

Thomas was helpful and pleasant to an extreme! His knowledge and expertise made my experience !

Frederick S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alicia E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT PRESTON A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melanie G. 
Évaluation :
4

The staff at the South Lake Tahoe office were great, no complaints about them. HOWEVER, the fact that I had to drive to South Lake Tahoe from the Bay Area was a BIG problem. It completely disrupted my move, I didn't get a large enough size truck (U-Haul's fault) and now I have to make a return trip to the Bay Area to get the rest of my things that had to be put in storage. U-Haul management should pay people to deadhead its vehicles back to the Bay Area. Pass the costs on. Seemingly, U-Haul is waiting for a customer to move the vehicles back to the Bay Area, and that is not likely to happen in a timely manner. I am greatly disappointed in U-Haul and the whole experience. Why couldn't I have been informed earlier of the distance I had to drive to pick up the (inadequately sized) vehicle? Also, why wasn't I immediately offered a trailer to attach to the smaller truck? If the trailer was in a different location than the truck, why couldn't U-Haul have hired someone to put them together? Why wasn't I offered a storage unit immediately upon U-Haul informing me that the closest truck (smaller than requested) was 200 miles away? Instead I needed to complain that the truck was too small to hold my possessions, which only became obvious when we were packing the truck. I don't think this one-way crisis in the Bay Area is being adequately managed.

Denise L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rahulkumar B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dante C. 
Évaluation :
5

The service and helpfulness of the staff here is exceptional. Thanks especially to Thomas.

Joann H.  |  Expérience générale 
Évaluation :
4

I'm not sure why your process to rent something is so convoluted, but it answers the question as to why I was on hold for 15+ minutes to talk to someone regarding a rental. I believe you need to relook at you overall process and make some adjustments. Your overall process is cumbersome.

JOSEPH G. 
Évaluation :
5

"FIVE STARS"; This place was great to me. Used it for last couple years and they are always helpful. They get busy. If you are patient and respectful, they will absolutely treat you the same!

Jamie G.  |  Expérience générale 
Évaluation :
4

Nice, honest and kind people.

James G.  |  Premières impressions 
Évaluation :
5

Mile High Movers did an amazing job helping us with our move

Nicholas H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rankin D. 
Évaluation :
5

Great customer service and easy to pick up and drop off !!

Jessica C. 
Évaluation :
5

Rien

Author S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JESUS R. 
Évaluation :
5

This is my local U-haul location. I buy my propane here, as well as all my moving needs. I have been working with these same guys for over 8 years. They always treat me excellent, their location is always clean and their equipment is always well maintained and in stock. I would never go elsewhere. J.Stringer

Jeffrey S. 
Évaluation :
5

Great rental experience. Friendly and helpful staff.

Clare S. 
Évaluation :
5

Fantastic customer service.

Amandeep K. 
Évaluation :
5

Rusty and Thomas are tops. They make sure of availability for local people. They are patient, and treat each person according to the person's needs.The store is well stocked with all necessities for a move. South Lake Tahoe Uhaul is the best!

VALERIE JEAN D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alan B. 
Évaluation :
3

I will never use uhaul again. They made it so incredibly difficult for me to drop it off at this location. I was promised a South Lake Tahoe drop off only to experience the worst and rudest supervisor that I spoke to on the phone. Thankfully I had the were with all to think to ask the manager of this location if he would accept my trailer drop off or else I would have had to drive three hours round trip to drop it off in a location THAT I WAS PROMISED I DID NOT HAVE TO GO TO FOR DROP OFF. Listen to the phone recordings I'm sure you all record them.

Samantha R. 
Évaluation :
5

They really helped us out during a difficult move.

Alice J. 
Évaluation :
5

Rusty and crew at Uhaul are awesome! Very friendly & helpful. Would recommend this storage facility and use again!

Andrea M.  |  Expérience générale 
Évaluation :
5

Great facility! Would recommend and use this facility again! : )

Andrea M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lea L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary G. 
Évaluation :
5

Thomas was an amazing help to me through my cross country u-box order. He was a perfect example of great customer service and absolutely deserves to be recognized as a fantastic employee. I will be recommending this location to anyone I know looking for storage and moving needs.

Jacob A. 
Évaluation :
5

Faster checkout service, but I understand it was slowed via Covid-19

John M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andy E. 
Évaluation :
5

These poor guys are slammed every time I'm i. There regardless of the of the reason. However, they are very friendly SLT and always very professional. Definitely top notch!

Matthew P. 
Évaluation :
5

This location has served me well many times for vehicles and storage space.

Jesse G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREW G. 
Évaluation :
5

Fantastic experience and even know my door was 3 hours late getting on he didn't charge me a bit so it's fantastic and you guys are awesome thank you

Gary O. 
Évaluation :
5

This location has Helpful staff, very welcoming and informative. Thankful I saw employees cleaning on the days I was there. Indeed a Clean Facility, although we wish there were hand sanitizers more readily accessible for public use. 10/10!! Awesome U haul facility.

GREGORY P. 
Évaluation :
5

Excellent service à la clientèle

Gwenn F. 
Évaluation :
5

Excellent service à la clientèle

jose R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CYNTHIA LEE D. 
Évaluation :
5

Mile High Movers were great!

Nicholas H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristin S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randi H.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GREGORY P. 
Évaluation :
5

Thomas is always very helpful, and professional. I have two units here, because of his excellent service.

silvia j.  |  Premières impressions 
Évaluation :
5

Rusty, Thomas and the entire team at the South Lake Tahoe U-Haul took care of all of our moving and storage needs. They were always professional, helpful, and kind. They found us the right size trailer when we needed one and arranged for us to move from our U-Box to a large unit and then a small unit as our needs changed. We will happily do business with them in the future.

lenore t.  |  Expérience générale 
Évaluation :
5

Rusty and the rest of the staff were always available and accommodating. Made me feel comfortable.

ERIC S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

eve c.  |  Premières impressions 
Évaluation :
5

Super clean, great staff

CHARLENE M.  |  Expérience générale 
Évaluation :
4

When trying to call it's not unusual for it to take 20 to 30 minutes before you talk to a live person. Kinda frustrating but otherwise a very friendly staff and location is user friendly.

Dean M.  |  Expérience générale 
Évaluation :
5

This was our very first time renting a storage unit and we did some online research of reviews for all the local storage units and had concerns with security, weather protection and clean units. Russell showed us the unit first and went over the security and advantages of having an indoor temp controlled unit and put our minds at ease so it was a no brainer to rent a storage unit with you. Russell was very helpful and the transaction went smoothly. Thank you again Russell :)

Donna F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Constance W.  |  Premières impressions 
Évaluation :
5

Rusty is amazing, he is great and professional!!

Marsha S.  |  Premières impressions 
Évaluation :
1

Over charged more than once. Raised rent twice. Did not check me out of my unit for 5 days after it was cleared out. Do not rent from this uhaul.

JASON N.  |  Expérience générale 
Évaluation :
5

Staff was always helpful and accommodating when setting up original agreement, and made it easy to transfer to a smaller unit when my needs changed. Very secure and accessible facility, conveniently located.

Steven A.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RONALD C.  |  Expérience générale 
Évaluation :
5

Thomas was very helpful.

GARY W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve W.  |  Premières impressions 
Évaluation :
5

Rusty and Alex were wonderful to deal with, both were kind, efficient and professional. The facility is extremely clean and very well run. I would highly recommend this storage facility! Look no further this is absolutely the best one in town!

francesca s.  |  Premières impressions 
Évaluation :
5

Bien

MAUREEN H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tracey m.  |  Premières impressions 
Évaluation :
5

Just an overall great experience.

reynold v.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brooke D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john w.  |  Premières impressions 
Évaluation :
5

Very clean facility and knowledgeable and helpful employees

Christopher R.  |  Premières impressions 
Évaluation :
5

It was a little unclear about having to check in at both keypads and the having to check out as well. Some folks have swipe cards. How do we get one?

Susan C.  |  Online Move In 
Évaluation :
5

Good experience

neal k.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robin G.  |  Expérience générale 
Évaluation :
5

Thanks for everything. Stay Tahoe friendly and Safe!

GARY C.  |  Expérience générale 
Évaluation :
5

I have never walked into a storage facility that was so clean. It practically sparkled. It smelled clean! I was seriously taken back at the cleanliness of the facility. There is a woman that was maintaining this facility and she was professional, super curious and it appeared that she LOVED her job and had pride over her work. The whole experience was ojtstanding!

kerry o.  |  Premières impressions 
Évaluation :
5

Best U-Haul I have ever experienced

Robert D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

peter w.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cathy b.  |  Expérience générale 
Évaluation :
5

Your employees were very, very courteous and helpful during my storage rental for four months.

Ray W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debra R.  |  Premières impressions 
Évaluation :
5

Everything was very easy and nice to complete.... I enjoyed my experience!!!!

Molly L.  |  Premières impressions 
Évaluation :
4

This is a very busy store and therefore you should not be in a hurry. I guess I should use the online checkin next time. Very nice place and Thomas was great as well as Rusty.

kimberly n.  |  Premières impressions 
Évaluation :
5

U-Haul was clean, warm, and easy to use.

Mark L.  |  Expérience générale 
Évaluation :
5

Person at front counter was super helpful and nice.

Genti C.  |  Premières impressions 
Évaluation :
5

Thomas, the asst. mgr., was extremely knowledgeable and very helpful.

ROYAL G.  |  Expérience générale 
Évaluation :
5

The staff were professional, respectful and assisted me with my appointment right away.

William L.  |  Expérience générale 
Évaluation :
5

Very helpful and friendly uhaul staff! I would definitely recommend this location.

Tiffany S.  |  Premières impressions 
Évaluation :
5

The agent that assisted check in was excellent.

Brian M.  |  Premières impressions 
Évaluation :
5

The staff was very friendly and helpful

Jeremy M.  |  Premières impressions 
Évaluation :
5

Always excellent service with friendly helpful empkoyees.

mary c.  |  Expérience générale 
Évaluation :
5

Excellent service and a clean, well managed/maintained facility. Would recommend.

Karl V.  |  Premières impressions 
Évaluation :
5

Outstanding service every time I have rented from them. Fortement recommandé!

jo h.  |  Premières impressions 
Évaluation :
4

Great place

Loren A.  |  Premières impressions 
Évaluation :
5

Staff is always helpful. Unit is easy to access.

Steven A.  |  Expérience générale 
Évaluation :
5

Facility is clean. Staff is very helpful and efficient. Move in was quick and easy.

Steven A.  |  Premières impressions 
Évaluation :
5

Fast and easy

Sara C.  |  Premières impressions 
Évaluation :
5

Very good crew always helpful when needed.

Dale T.  |  Expérience générale 
Évaluation :
3

I am a repeat customer that has spent a lot of money with your business. I rented a 10x10 for 1week while my house was being repaired. Upon moving out I was told no pro rates. Charged 250 $for 1 week.

Chris V.  |  Expérience générale 
Évaluation :
5

very clean. very helpful to have access to furniture carts

peter w.  |  Premières impressions 
Évaluation :
5

awesome service and super clean facility .

Victoria C.  |  Premières impressions 
Évaluation :
5

The facility was very clean and the staff were great. I would recommend people to this facility.

Raymond L.  |  Expérience générale 
Évaluation :
5

Great facility and great staff.

Patsy J.  |  Premières impressions 
Évaluation :
5

Your Tahoe facilities are state of art.

Randy F.  |  Expérience générale 
Évaluation :
5

Thank you for this wonderful facility and providing excellent service! Tahoe is lucky to have such a first class storage.

Stacey B.  |  Expérience générale 
Évaluation :
5

It was always a pleasure to deal with the staff at the South Lake Tahoe U-Haul Office! The storage unit was clean and easily accessible. It also felt very secure, and 24/7 access is only 10 $/month.

laura c.  |  Expérience générale 
Évaluation :
5

Facility is clean and secure. Staff is excellent in terms of knowledge, courtesy, and helpfulness.

Steven A.  |  Premières impressions 
Évaluation :
5

No additional comment

FELICITY n.  |  Expérience générale 
Évaluation :
4

Great experience, our unit was very clean and stayed clean. Employees were helpful and prompt.

aubrie w.  |  Expérience générale 
Évaluation :
5

Above and beyond! Rock stars as employees. I spent a year in South Lake Tahoe, the best part of that time was my experience with the awesome individuals who run this s U-Haul location. A+

Heather S.  |  Expérience générale 
Évaluation :
5

Great place and the service was good. Thank you.

clayton l.  |  Premières impressions 
Évaluation :
5

Amazing customer service! Wow!!!!!!

anthony w.  |  Premières impressions 
Évaluation :
5

Loved it -thank you

JOHANNA L.  |  Expérience générale 
Évaluation :
5

Thank you. I would rent again.

brian m.  |  Expérience générale 
Évaluation :
5

He was EXTREMELY helpfull and kind

CHRISTI M.  |  Premières impressions 
Évaluation :
4

Everything was perfect and went much smoother than expected. Only improvement would be cleaning the windshield as it was very dirty.

Paul S.  |  Premières impressions 
Évaluation :
4

Vous

Jill J.  |  Premières impressions 
Évaluation :
5

great customer service. very clean

DANIEL T.  |  Premières impressions 
Évaluation :
5

Really liked location, When I first checked in, I was unable to be there to meet movers. Rusty went above and beyond to help me move. Much appreciated!

Jordan G.  |  Expérience générale 
Évaluation :
5

So far so good.

nancy s.  |  Premières impressions 
Évaluation :
5

No addl comments.

gina s.  |  Expérience générale 
Évaluation :
5

A very good group of people who all pitched in where they could to make an annoying process rather enjoyable. I have nothing but good things to say about the staff and the experience.

Jeffrey N.  |  Expérience générale 
Évaluation :
5

excellent customer service. Everyone was friendly, extremely helpful and knowledgable. It was my go-to-place for packing material, moving service and storage- s0 great!

Linda O.  |  Réservation 
Évaluation :
5

I felt that my stuff was safe. Thank you

Linda H.  |  Expérience générale 
Évaluation :
5

Excellent customer service and a superior facility.

William B.  |  Expérience générale 
Évaluation :
5

Really nice clean and newer facility.

Karen B.  |  Expérience générale 
Évaluation :
5

Hi

victor n.  |  Expérience générale 
Évaluation :
5

staff was excellent and very friendly and helpful.

Paul F.  |  Réservation 
Évaluation :
3

As much as I hated paying for storage for 20 months, at least my uhaul unit made me feel that I didn't have to worry about how my belongings were being stored... it was a very safe & clean environment

linda f.  |  Expérience générale 
Évaluation :
5

We were extremely satisfied with the service/expertise of this Uhaul location. The storage unit facility was always clean lit, well taken care of. The staff is EXTREMELY helpful and professional!

AMY H.  |  Expérience générale 
Évaluation :
5

Very professional helpful and friendly

chris k.  |  Expérience générale 
Évaluation :
5

Excellent

MASSI S.  |  Réservation 
Évaluation :
5

Very pleased with my experience dealing with u haul in South Lake Tahoe. Manager was very kind and helpful.

neal k.  |  Réservation 
Évaluation :
5

Great job!!

Justin P.  |  Expérience générale 
Évaluation :
5

The facility is clean, climate control is great. The carts are a plus. Trevor got me set up. He was EXTREMELY helpful, answered all of my questions, and even walked me to my unit. Give him a raise!

Kylie V.  |  Réservation 
Évaluation :
5

Really appreciate your help.

Roxanne H.  |  Réservation 
Évaluation :
5

By far the best storage facility that I have ever used! Staff was friendly and very helpful. I highly recommend U-Haul at South Lake Tahoe.

christopher z.  |  Expérience générale 
Évaluation :
5

Just exactly what I needed when I needed it! Fortement recommandé!

MARIANNE H.  |  Expérience générale 
Évaluation :
5

Thomas is sehr cool. 👍

tommy c.  |  Expérience générale 
Évaluation :
5

Thomas and his team are always welcoming and helpful. We visit Tahoe and bring our bikes, which we store in a U-Box on site. Thomas makes sure that the box is in a easy and convenient area for us.

greg t.  |  Expérience générale 
Évaluation :
5

Thanks to the staff for all your help. Thank you Tom

tom w.  |  Expérience générale 
Évaluation :
5

This is our 3rd or 4th time using this facility and they have been excellent each and every time...keep up the good work!!

kristie g.  |  Expérience générale 
Évaluation :
5

I used your Ubox service and had a great moving experience. Smooth operation, no issues and both Uhaul sites provided excellent customer service. I couldn't have asked for better service. Merci

tina s.  |  Expérience générale 
Évaluation :
5

The staff members called me multiple times to keep me informed about the arrival of my u-boxes. I really appreciate their commitment to customer service.

John D.  |  Expérience générale 
Évaluation :
5

Everyone there is super nice and answers any questions that I had to ask. Very well trained customer service!

Annalyse B.  |  Expérience générale 
Évaluation :
5

Merci.

Vallerie S.  |  Expérience générale 
Évaluation :
5

Everything I could have wanted

Dain s.  |  Expérience générale 
Non reviews have been submitted for this location.

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