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Sam is AHH-MAZING!! My experience with her has been nothing short of professional with humanity. Please be sure to keep her informed of all opportunities for her growth with Uhaul. I would love to stay in touch with her as a friend.
Great place and people
Sam was warm, welcoming and informative. My van rental experience was seamless and I am glad I also chose to rent a storage unit at this location.
Great service at fair market value
Samantha is awesome. She went way above and beyond to help me get my motorcycle into a storage unit because I was moving to Florida and had to come back for it later. She is the kind of employee/coworker I wished I had more of in my line of business. Keep this one or others will.
Samantha was awesome! Had such a great experience with her! Definitely will recommend sending people her way! Y’all got a A+++++++ person there! Don’t ever lose her!
Samantha is AWESOME!!! Had such a great experience thanks to her!!!!! Definitely WILL recommend to anyone who needs to either rent a truck or a storage unit to see Sam!
Great experience from GA and VA. I would highly recommend and tell my family and friends about using.
Great and Friendly atmosphere.
The entire Uhaul experience was horrible from start to finish. I moved from Florida to Virginia, made a reservation online, then spoke to a rep on the phone to be sure everything was in line. I rented a truck and was offered a free month of storage with my rental so I accepted and requested that I return the truck at the same place as the unit, a 10 x 10 climate controlled unit. I stressed climate control and was assured that my unit was reserved. When I got here, the unit was a 10 x 15 NON climate controlled. The manager was very snooty and insisted that I had reserved it and no cc were available. I had to leave my stuff here for a few months as I was in an accident. I just spent $250 to move my things to a different storage facility because my things were filthy, water had gotten in and mildew was on some of my furnture. There were also tons of dead bugs in my things. I rented a truck from this location to move - arrived to find they had cancelled because I was not there at 8 am. I told the (again) very rude and condescending manager that I was not made aware that I had to be there at 8 and she was short, cut me off, insisted that her employee said that, lectured on and on. Absolutely zero customer service. Turns out there were other trucks available, she could have apologized for the misunderstanding and made for a positive experience. I would not recommend at all. There are plenty of other storage facilities around here. For the record, the other employee was very polite.
Most staff member s we nice and helpful. One was not.
Awesome!!!!
Very Helpful and Courteous staff...always clean and well kept surroundings
Samantha was wonderful! Very kind and helpful over the phone, would definitely recommend!
The staff is great! It’s not climate controlled but the cleanest I’ve seen. The staff really takes care of the place which makes me feel comfortable having my things there.
Extremely friendly service. Loved the customer attention.
Thank you for your help and Service was very much appreciated
The people are very nice here! Glad I chose to use this facility.
Nice, friendly staff. Too expensive......
Great Service, Very Knowledgeable, Kind & Friendly
Easy access. Nice unit. Great customer service.
Nothing to say just will never use them again.
We've been using this storage for around 4 or 5 years. We had problems trying to get it moved but due to health issues, couldn't get it out. But thank God it is done!!
never a problem
Great service, Samantha really helped us to the maximum extent possible.
Sam made our experience fantastic! She is a great employee.
Never had such excellent service with U-Haul. I will highly recommend this location to anyone looking for a storage facility. I rate the customer service that Candice gave above excellent. Thank you!
The only issue I encountered is when you close out your account you don't get part of your payment back. My payment $165.98 was due on the 24th of November and I closed the account on December 8th .
The management staff was always pleasant and professional. The facility was clean and well maintained in my years of renting. I would definitely recommend this location to future renters. G23
Candice and Loretta were always professional approachable, accommodating and kind. They provided service with a smile, a jesture I really appreciated! Good representations of great customer service!
Great job
well maintained and professinal..
Easy checkin and out of facility however access hours should be longer especially during the summer months. Friendly staff.
Great experience and would recommend
I’ve been with you guys for 2.5 yrs now and I appreciate the nice friendly customer service. Ill be back if needed thanks again 😀
Excellent customer service
See above.
The facility was clean and well maintained. Convenient location.
Facilities were great. The only issue was, before move in, we reserved a unit and once we got there that size was no longer available.
