Customer Reviews for U-Haul Moving & Storage of South Military Highway

1 245 évaluations

803 Butler St   Chesapeake, VA 23323
(Off George Wash Hwy & S Mil Hwy)

(757) 487-7880

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(757) 487-7880

803 Butler St
Chesapeake, VA 23323
(Off George Wash Hwy & S Mil Hwy)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Erroll G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William W. 
Évaluation :
2

I tried to use the after hours self drop off (the link that was sent to me.) but it didn't work. So I was stuck at a very out of the way location, at 9pm trying to figure out how to assure that my returned trailer was accounted for. (the website allowed for location and took me through the first few prompts - is it clean, are there any damages, etc. but then then button to continue was gray and wouldn't let me proceed - despite trying every possible combination of yes/no, add photos, remove photos, re-open the link, trying a different browser. etc

Stephen R. 
Évaluation :
4

The agent was very kind and got us in and out of there quickly, even moving another moving truck that just pulled in and accidentally blocked the way. Many thanks!

Kristel O. 
Évaluation :
5

Nothing. Great experience.

Milton M. 
Évaluation :
5

My daughter told me and I alway tell my family ,go to the one on butler street nice customer service and alway explaine THANK YOU

Sherry P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kirk B. 
Évaluation :
5

Samantha was awesome! Loved doing business with her.

Gina R. 
Évaluation :
5

Sam was a life saver this isn't my first time working with her and every time she's a joy to work with. Polite, empathetic, she listened to my whole rant about my horrible move, and she went out of her way to wish us well. My entire day was ruined until I spoke to her.

MARCELLA IRENE A. 
Évaluation :
4

Truck rental should be longer when you advertise 39,99 a day. Should be for entire 24 hour period.

Leah S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mario M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie R. 
Évaluation :
5

Everything was great

Veronda L. 
Évaluation :
5

The guy who checked me out did a great job!

Julian W. 
Évaluation :
5

The person renting the equipment told me that if I return my trailer sooner I will be prorated, which was a lie !

Adam W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brittany M. 
Évaluation :
5

Sammy was awesome

Kyle A.  |  Expérience générale 
Évaluation :
1

Management was unprofessional!!!! Pick up location changed last minute.

JohnDaren A. 
Évaluation :
5

The manager Samantha is the best. She is even polite the asshole people. Very nice staff and when you leave out of there you know everything is taken care of

Dennis B. 
Évaluation :
3

Y'all need more trucks, or a good suggestion would be to make the regular pick ups, or somehow make the vans with ramps, y'all didn't have the small $19 truck, so I had to pay for the bigger truck just to go around the corner and pick up a single washing machine

Christopher B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Latricia S.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHRIS P. 
Évaluation :
5

Best service I have experienced in a long time.

Latricia S. 
Évaluation :
5

You customer service person is very cold. He looks like he is mad all the time

Kory H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fred C.  |  Expérience générale 
Évaluation :
2

Location was very small. Office stinky. Sir William McCall who "helped" me was not helpful at all. Seemed very inconvenienced by my presence. Not a good experience. Van was priced well. Did the job well

Emma L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH S.  |  Expérience générale 
Évaluation :
5

Samantha was very helpful, friendly and informative. Our experience there was a good one. We will definitely use you again

Lyn S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Norman B.  |  Expérience générale 
Évaluation :
5

I've used 5 or 6 truck this year to move and this please and the people were absolutely the very best of any.!!!

Connie S. 
Évaluation :
5

The best service I've had in a long time.

Latricia S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeanara F. 
Évaluation :
5

The manager was very friendly and extremely knowledgeable and helpful. The facility was very clean and well organized. I will us this location for future needs. Thank you!!!

Thomas B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brady M. 
Évaluation :
1

Coach your representative that was working 2/26/22 on customer service his attitude was unacceptable on all levels!!!

Curtis J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NICOL NATASHA F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Chasity H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jamillah G.  |  Expérience générale 
Évaluation :
5

Manager gave the Best Customer Service!

PAMELAYVONNE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

M B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERAH S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TODD LAMONT H. 
Évaluation :
1

I rented a pickup truck to haul a trailer. They told me I had to buy my own tow hitch.

SANDRAKAY J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TASHANA YVETTE S. 
Évaluation :
3

I rented a truck for $19.99, but paid $126. The fees are outrageous.

GREGORYALLAN H. 
Évaluation :
5

Very friendly staff

Brian M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERROLL G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samuel M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ron K. 
Évaluation :
5

Everything was great. Samantha was exceedingly helpful and very informative. If she isn't in line for a raise or promotion you are missing out on advancing a great employee.

Craig M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARCUSDEADDREAD C. 
Évaluation :
5

Easy checkout and return.

Erin A. 
Évaluation :
5

I have no further comments at this time

ANDREI D.  |  Premières impressions 
Évaluation :
5

The gentleman assisting me today was knowledgeable and friendly. When I walked in he was ready to help, set up my trailer without delay, and made sure I knew what to do when I brought it back. He said someday he'd like to have his own U-Haul business, if all U-haul businesses are run like his, then U-Haul is in good hands.

ISAACJAMES R. 
Évaluation :
5

Everything was perfect!

YESIKA EVELIA R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patty M.  |  Expérience générale 
Évaluation :
5

Great service!!

Raymond S. 
Évaluation :
3

The man who assisted with this rental did not want to be at work. Twice he stated he needed a better job. He seemed like he did not care about the customer. He forgot to hook the emergency brake away chain...only hooked it after I pointed it out.

THOMAS T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William H. 
Évaluation :
5

Staff courteous and knowledgeable.

Jeremy G. 
Évaluation :
5

He was very helpful. And unhooked it for me

KENNETHRICHARD D. 
Évaluation :
1

Staff very rude left message for manager to call never received a call UNACCEPTABLE

KIMAN R.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dana G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Artincy H.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Alexus B. 
Évaluation :
4

Everything was great. I Appreciate the Customer Service from the gentleman who was on duty on December 18 between noon & 6p when I picked up the truck and dropped it off. He has been there several other times when I picked up supplies. A quick and easy transaction. Merci

DAVON CLINTON N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Allinez R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Duane M.  |  Expérience générale 
Évaluation :
5

Keep it your good service

LINDA A R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joann B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joann B.  |  Premières impressions 
Évaluation :
2

The clerk on duty was so rude I will NEVER recommend this location. I called manager of course she did not return my call

KIMAN R.  |  Premières impressions 
Évaluation :
5

This is an amazing place. The owner has so much pride in her business.

COREY ALBERT P. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Antwain C.  |  Expérience générale 
Évaluation :
4

I really want to use the Greenbrier location but was able to work out the logistic problems with the help of a friend.

Charles B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VERLANA M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Eric T. 
Évaluation :
1

The dude that was working he was very rude. He even hit me with a door bc I came outside and ask who was working the inside bc me and another customer was waiting he told me him n I have to wAit to be seen after he finish looking over two trucks I said o no we can walk out to store with so much stuff u r not professional at all and his reply was u cn wait or get out my store. He has broken glasses and not only that he was on the phone the whole time

TEKELA SHINECE B. 
Évaluation :
5

Samantha was fantastic. Very customer service oriented. Would definitely recommend this location for professional services.

PAULA LYNETTE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katherine J. 
Évaluation :
5

Get people in there that have good customer service skill and know how to greet the customer when entering the establishment. I've never had a problem with this location until Nov. 14, 2021. The representative was very rude. The one representative never greets the customers and looks as though he don't want to be bother. I came in one day for a rental truck. They didn't have any and instead of say let me check another location. He just sat there and didn't even attempt to call another location. The Manager Samantha is really respectful and always willing to assist you anyway she can. One person can mess the entire business up.

Linda H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Doug S. 
Évaluation :
5

Great customer service Sam was very helpful with my situation

Isabel M.  |  Premières impressions 
Évaluation :
5

I HAD a Great experience with Ya'll

Reggie B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ROBERT ARTHUR C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREW D. 
Évaluation :
3

The website is difficult to use and every time I call in, I'm the twelfth caller in the queue. I've been hung up on twice, no one returns my calls, referred to an office in South Carolina, even though we were looking for a place in Virginia, the list goes on and on. UHaul needs to step up it's game.

Elaine S.  |  Premières impressions 
Évaluation :
5

The lady that assisted me was very nice and helpful.

Craig C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia T. 
Évaluation :
5

Picked up on problems that others did not. Would be helpful if they had any tools available.

MICHAEL EMIL G. 
Évaluation :
3

Love you uhaul I usually I have not complaints. This last location was but my vehicle was dirty outside and ok inside. The staff member in the am was so direct but no problems. Uhaul charge us $25 for dirty vehicle what do I get when I have to deal with a dirty one. I had no time to change vehicles.

DARLEEN YVONNE D. 
Évaluation :
3

The man working there seemed annoyed to be working. He did a great job of unhooking our trailer quickly, but he was not friendly at all. Maybe he was just having a bad day.

Scott M. 
Évaluation :
3

I was having difficulty getting the mobile pickup to work. It asked for a another contact and verification I added my son but it kept saying it was already in his name. So I added friend and it said the same think. I asked the store person and she told me she couldn't help me and was very rude! When I called the contact # there was a 20 min wait so I had them call me back. After 20 mins someone called and was able to reset it and help me but the whole pickup took almost an hour. I will not use U-haul again.

Karen H. 
Évaluation :
2

When I got there the sign said stop and wait, I waited too long and had to go inside to get someone. Let's work on improving that. Other than that everything was fine.

KENNETH G. 
Évaluation :
4

Retuning the truck however was not as easy using the self checkout Not user friendly

Willie F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

COREY ALEXANDER T. 
Évaluation :
4

Great location with good inventory of vehicle. Contactless vehicle delivery was a bust. Issues with the website prevented following through with the contactless and necessitated me going into the store front to complete the delivery process.

Troy B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randall W. 
Évaluation :
3

Inspect the trailers a little closer

Michael V. 
Évaluation :
4

I'm glad the staff was truly helpful in explaining everything clearly to me.

AARON DEVONTE H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martha R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darcus C. 
Évaluation :
5

Not one thing. Keep Samantha there, she rocks.

DONALD LOUIS G. 
Évaluation :
5

I have no further comments

ANDREI D.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CLIFTON RICHARD Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THERESA MICHELE T. 
Évaluation :
5

The manager is freaking awesome! I love her energy!!!!

Shirronda J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patty M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

audrey g.  |  Expérience générale 
Évaluation :
5

I have had my storage unit for a number of years and I have never had a problem. At the time of closing my unit I met with the manager she was extremely nice, very polite and concerned that all my needs were met, I appreciate that !!

CHERYL A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CYNTHIA LEE T. 
Évaluation :
5

Nothing..

JOHN C. 
Évaluation :
5

Samantha and her team was very professional and really cared about our needs. Guest what? When I need you service again, I will going back to Samantha and will refer my members of my congregation and family members and friends. They get an A+ Bishop James E. Banks

JAMES ERNEST B. 
Évaluation :
2

The U-Haul rep was outside, which was helpful, but when I asked where to park the U-Haul trailer, he just kind of shrugged his shoulders and shook his head as if to say I was a bother or he was frustrated about something- poor customer service, period. Through the entire return process, he was short with me and had a poor attitude the whole time. Not a smile, nor a thank you the whole time. I'd just assume go elsewhere before I use this U-Haul shop again.

SEAN E. 
Évaluation :
5

Ensure the person who is checking out the truck when you return and giving you total knows what he/she is doing. Person overcharged me, but thankful to woman at the desk, she noticed and fixed it for me. She was great, friendly, and helpful.

Michael D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennice R. 
Évaluation :
5

Awesome experience!

Ramel W.  |  Premières impressions 
Évaluation :
5

Great customer service !!! Made everything so easy and convenient!

Steven B. 
Évaluation :
4

I'm not sure, as the service was spot on. Clean truck, functioned well, everything we needed.

Robert R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEVONA LYNETTE H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Howard T. 
Évaluation :
1

I have called and sent emails. Care thats what you can do!!!!

Henry M. 
Évaluation :
5

Samantha was thorough and very friendly. I would def recommend this storage or rental facility to anyone!!

Roberta M.  |  Premières impressions 
Évaluation :
3

Staff was friendly but not helpful. Free month of storage has conditions. We had to pay for it plus buy the required unit lock. Not happy at all!

Elaine S.  |  Premières impressions 
Évaluation :
5

Only problem I had was when someone parked the Uhaul truck in the lane I was in when I was leaving. When I explaining to the gentleman in the office he said I had to back up. Myself and my my mover had to drive backwards down the aisle in order to get out. When all he had to do was tell the person to move the Uhaul truck to allow for others to get out. But Overall it was great.

KAREN M.  |  Expérience générale 
Évaluation :
5

Samantha was very very helpful kind and had awesome Customer Service….. Thank you

Shavonne S.  |  Premières impressions 
Évaluation :
5

Samantha was a great help in our transition down to va from my. She made things very easy. I would highly recommend

JUANITA H.  |  Expérience générale 
Évaluation :
2

Experienced roaches and staff level of service is subpar.

Angela H.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DAPHNE B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth A.  |  Premières impressions 
Évaluation :
1

The manager Sam was very rude and I would never rent from that location!!

Andrea J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Duane M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anna C.  |  Expérience générale 
Évaluation :
5

Everything was great, just didn't like the increase every year

Laverne H.  |  Expérience générale 
Évaluation :
5

Samantha is great to work with and demonstrates excellent customer service.

Tonya B.  |  Premières impressions 
Évaluation :
5

Everyone at this facility was Awesome!! Especially Samantha. She was such a help for us and we really appreciated her kindness. We are from out of state but I never worried about our storage! Thank you!!!

Barbara R.  |  Expérience générale 
Évaluation :
5

Samantha was very helpful and always very nice.

Catherine B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janet L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janet L.  |  Expérience générale 
Évaluation :
5

Sam is the BEST. Customer service is a BIG deal and Sam has excellent skills and makes people feel special and valued. Thank you Sam for being amazing and know for sure I am happy to recommend UHAUL to friends and family because of my experiences with Sam. THank you!!!!!

Tonya L.  |  Expérience générale 
Évaluation :
2

The facility and the staff were OK enough. The problem was with the lack of discretion with their billing reminder system. We had a death in the family soon after we packed the unit. I had not yet set up the auto pay and missed the first payment by a few days. Instead of sending me a friendly reminder, they mailed a very threatening past due letter by way of my neighbor whom I had assigned as our reference. I was terribly embarrassed and mailed a check immediately BUT before it arrived they sent the neighbor a SECOND letter onkly a week after the first letter, with NO comparable letter to me. I was now very ANGRY as well as doubly embarrassed at this very unnecessary move on U-Haul's part. I called the local office and complained and assured them I had just mailed a check. The lady showed NO empathy at all and flatly explained it's company policy. I called corporate and they said someone will be contacting me shortly. It's been five months and I'm still waiting. NEVER NEVER MISS A PAYMENT for U-Haul storage - not even by a few days!!! U-Haul really hates that and will immediately come after you and your reference person with threats.

Orlen S.  |  Expérience générale 
Évaluation :
5

My overall experience has been EXCELLENT!!! Your UHAUL store has been there in my unforeseen storage need. They have/had the the BEST Customer Service and more than exceeded my expectations for almost 8 years. I cannot thank you guys enough. I would highly recommend your business to my family and friends. Keep up the AWESOME job and GREAT Staff support!!! Again, thanks for during business with me!!! Mr. D. Turner

DAREN T.  |  Expérience générale 
Évaluation :
5

Samantha was a breath of fresh air. She was professional, thorough and funny. Excellent customer!

Cynthia R.  |  Premières impressions 
Évaluation :
5

Sam is AHH-MAZING!! My experience with her has been nothing short of professional with humanity. Please be sure to keep her informed of all opportunities for her growth with Uhaul. I would love to stay in touch with her as a friend.

Daphne G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomaszina J.  |  Premières impressions 
Évaluation :
5

Great place and people

Scott S.  |  Expérience générale 
Évaluation :
5

Sam was warm, welcoming and informative. My van rental experience was seamless and I am glad I also chose to rent a storage unit at this location.

Karen W.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Paula L.  |  Expérience générale 
Évaluation :
5

Great service at fair market value

Glen W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anita T.  |  Expérience générale 
Évaluation :
5

Samantha is awesome. She went way above and beyond to help me get my motorcycle into a storage unit because I was moving to Florida and had to come back for it later. She is the kind of employee/coworker I wished I had more of in my line of business. Keep this one or others will.

GREGORY H.  |  Expérience générale 
Évaluation :
5

Samantha was awesome! Had such a great experience with her! Definitely will recommend sending people her way! Y'all got a A+++++++ person there! Don't ever lose her!

Shelby M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Billie M.  |  Expérience générale 
Évaluation :
5

Samantha is AWESOME!!! Had such a great experience thanks to her!!!!! Definitely WILL recommend to anyone who needs to either rent a truck or a storage unit to see Sam!

Shelby M.  |  Premières impressions 
Évaluation :
5

Great experience from GA and VA. I would highly recommend and tell my family and friends about using.

Paula L.  |  Premières impressions 
Évaluation :
5

Great and Friendly atmosphere.

Edward W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew T.  |  Expérience générale 
Évaluation :
2

The entire Uhaul experience was horrible from start to finish. I moved from Florida to Virginia, made a reservation online, then spoke to a rep on the phone to be sure everything was in line. I rented a truck and was offered a free month of storage with my rental so I accepted and requested that I return the truck at the same place as the unit, a 10 x 10 climate controlled unit. I stressed climate control and was assured that my unit was reserved. When I got here, the unit was a 10 x 15 NON climate controlled. The manager was very snooty and insisted that I had reserved it and no cc were available. I had to leave my stuff here for a few months as I was in an accident. I just spent $250 to move my things to a different storage facility because my things were filthy, water had gotten in and mildew was on some of my furnture. There were also tons of dead bugs in my things. I rented a truck from this location to move - arrived to find they had cancelled because I was not there at 8 am. I told the (again) very rude and condescending manager that I was not made aware that I had to be there at 8 and she was short, cut me off, insisted that her employee said that, lectured on and on. Absolutely zero customer service. Turns out there were other trucks available, she could have apologized for the misunderstanding and made for a positive experience. I would not recommend at all. There are plenty of other storage facilities around here. For the record, the other employee was very polite.

Julia Y.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul L.  |  Expérience générale 
Évaluation :
3

Most staff member s we nice and helpful. One was not.

VEDA AMANDA H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Geoffrey S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANK M.  |  Premières impressions 
Évaluation :
5

Awesome!!!!

Michelle D.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brenda P.  |  Expérience générale 
Évaluation :
5

Very Helpful and Courteous staff...always clean and well kept surroundings

Sarah J.  |  Expérience générale 
Évaluation :
5

Samantha was wonderful! Very kind and helpful over the phone, would definitely recommend!

Adrienne g.  |  Expérience générale 
Évaluation :
5

The staff is great! It's not climate controlled but the cleanest I've seen. The staff really takes care of the place which makes me feel comfortable having my things there.

Shirronda J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark H.  |  Online Move In 
Évaluation :
5

Extremely friendly service. Loved the customer attention.

SCOTT E.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES W.  |  Expérience générale 
Évaluation :
5

Thank you for your help and Service was very much appreciated

Gardeen J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lamont J.  |  Expérience générale 
Évaluation :
5

The people are very nice here! Glad I chose to use this facility.

RHONDA D.  |  Premières impressions 
Évaluation :
4

Nice, friendly staff. Too expensive......

TORRENCE W.  |  Expérience générale 
Évaluation :
5

Great Service, Very Knowledgeable, Kind & Friendly

Tramaine R.  |  Premières impressions 
Évaluation :
5

Easy access. Nice unit. Great customer service.

Jeff W.  |  Expérience générale 
Évaluation :
3

Nothing to say just will never use them again.

Tammy B.  |  Expérience générale 
Évaluation :
4

We've been using this storage for around 4 or 5 years. We had problems trying to get it moved but due to health issues, couldn't get it out. But thank God it is done!!

Pamela G.  |  Expérience générale 
Évaluation :
4

never a problem

Charles O.  |  Expérience générale 
Évaluation :
5

Great service, Samantha really helped us to the maximum extent possible.

mariel r.  |  Expérience générale 
Évaluation :
5

Sam made our experience fantastic! She is a great employee.

Shawn H.  |  Premières impressions 
Évaluation :
5

Never had such excellent service with U-Haul. I will highly recommend this location to anyone looking for a storage facility. I rate the customer service that Candice gave above excellent. Merci.

Marlin H.  |  Premières impressions 
Évaluation :
3

The only issue I encountered is when you close out your account you don't get part of your payment back. My payment $165,98 was due on the 24th of November and I closed the account on December 8th .

April H.  |  Expérience générale 
Évaluation :
5

The management staff was always pleasant and professional. The facility was clean and well maintained in my years of renting. I would definitely recommend this location to future renters. G23

JAMES A.  |  Expérience générale 
Évaluation :
5

Candice and Loretta were always professional approachable, accommodating and kind. They provided service with a smile, a jesture I really appreciated! Good representations of great customer service!

Mairlyn H.  |  Expérience générale 
Évaluation :
5

Great job

thomas c.  |  Expérience générale 
Évaluation :
5

well maintained and professinal..

CALVIN W.  |  Expérience générale 
Évaluation :
4

Easy checkin and out of facility however access hours should be longer especially during the summer months. Personnel amical.

Angela L.  |  Expérience générale 
Évaluation :
5

Great experience and would recommend

Danielle M.  |  Expérience générale 
Évaluation :
5

I've been with you guys for 2,5 yrs now and I appreciate the nice friendly customer service. Ill be back if needed thanks again 

TIAUNNA C.  |  Expérience générale 
Évaluation :
5

Excellent customer service

Angelica R.  |  Réservation 
Évaluation :
5

See above.

SHAMIKA J.  |  Expérience générale 
Évaluation :
4

The facility was clean and well maintained. Convenient location.

MIZELL`S H.  |  Expérience générale 
Évaluation :
4

Facilities were great. The only issue was, before move in, we reserved a unit and once we got there that size was no longer available.

Renato I.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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