Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Person in Streamwood was fantastic, explained everything very well, knew what he was doing.
Michael Eisenberger
Évaluation :
5
Kevin was great with his customer service.
Dorice Griffin
Évaluation :
5
My experience from beginning to end has been superb. The young man that I worked with was great at explaining the details of the contract. He made the check In and out extremely easy. In addition, he has excellent communication and customer service skills. He always has a huge smile, is eager to help, upbeat and outgoing. This young man deserves a raise or a promotion into management. We need more people like hiim. Keep up the good work.
Cynthia Flowers
Évaluation :
5
Le client n'a pas laissé de commentaire.
Scott Harbaugh
Évaluation :
5
Le client n'a pas laissé de commentaire.
DENNIS MCDONALD
Évaluation :
5
Bien
HENNRRY GODOY
Évaluation :
5
Le client n'a pas laissé de commentaire.
Keon Perez
Évaluation :
5
Improve the information exchange between the web reservation portal and the POS terminal. DeShawn (who was great to work with at checkout) asked me for the same information that I entered when reserving the truck and entered it into the system.
ALFRED LILIANSTROM
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jacob Janavich
Évaluation :
3
Cable was not fully inspected while hooking up trailer.
Gary Matula
Évaluation :
5
Will recommend
Aries McGrew
Évaluation :
1
From the GC, to the manager, all the way down to the staff members. No one know what's going on or how to fix it. They cut locks without you being there . Read reviews before walking into this place or actually I encourage to go to this place so you can see foe yourself. It starts right when you walk in the door. Good luck and have fun with it, they are all stupid and love putting on a show.
Mary Pitsenbarger
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
livija urbonniene
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Diego Valenzuela
Évaluation :
5
Le client n'a pas laissé de commentaire.
rogelio solano
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rodney Hunter
Évaluation :
5
Great service and friendly!
Athena Logerquist
Évaluation :
2
Le client n'a pas laissé de commentaire.
Johnathan Veenstra
Évaluation :
5
Le client n'a pas laissé de commentaire.
Belinda Carter
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Amal Naik
Évaluation :
4
This U-Haul location was very clean and acceptable
quincy COLE
Évaluation :
1
We selected a location near our hotel and airport. At the last minute, we had to travel a long distance in the cold and at night to get a truck at another location. The APP did not work. Fortunately, the manager was on site and started the rental. Awful service from your company.
mark moran
Évaluation :
5
Le client n'a pas laissé de commentaire.
Alexandra Mason
Évaluation :
5
Le client n'a pas laissé de commentaire.
DESIREE HENDERSON
Évaluation :
5
Reserved a indoor unit. There was only outdoor units available
Belinda Carter
|
Premières impressions
Évaluation :
2
Inside of cab was sticky from soda or coffe and inside windshield had splatter spots all over it The storage area wasn’t swept out
Craig Greiner
Évaluation :
5
Le client n'a pas laissé de commentaire.
MEGHANN HINKLE
|
Expérience générale
Évaluation :
5
Great experience every time.
gustavo mendez
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
francisco vazquez
Évaluation :
5
Best service and very very clean truck
Khaja Naseeruddin
Évaluation :
1
The guy working was nice and I got there right when they opened.The trailer I rented was buried in 4ft of snow that a plow had buried in, which had turned to ice. I had to help the guy unbury it which set me back a half hour plus exerted a lot of energy doing that when I had to load a trailer afterwards, going up and down three flights of stairs 40 times by myself was not fun. I would think that the guy working the day before would have unburied the trailer seeing a rental was coming in.
Tyler Janusz
Évaluation :
1
Le client n'a pas laissé de commentaire.
REGINALD FITZGERALD
Évaluation :
5
Le client n'a pas laissé de commentaire.
Richard Filippo
Évaluation :
5
Great experience from start to finish. Would definitely recommend
Tiffany Redmod-Meane
Évaluation :
5
Pickup and drop off was quick and easy. The cargo van was much bigger than expected and was able to fit much more in it than I thought I would. If I ever need one again, will definitely come back and recommend others to do the same.
Brian White
Évaluation :
5
Guys at the register was very friendly
radion bulimaga
Évaluation :
5
Le client n'a pas laissé de commentaire.
John Zavala
Évaluation :
5
Le client n'a pas laissé de commentaire.
Richard Alvarado
Évaluation :
5
Deshawn was super helpful and had trailer and truck ready to go for us.
TAYLOR MITACEK
Évaluation :
5
Le client n'a pas laissé de commentaire.
Josmar Roa-Sanz
Évaluation :
5
Le client n'a pas laissé de commentaire.
Justin Oliver
Évaluation :
5
Friendly office
IURIE CHEPTENE
Évaluation :
1
The man behind the counter was extremely unprofessional. I scheduled my pick up for 9, I wasn't helped until 9:15, I told him I was under a time crunch and he said it was a you problem. He made me wait when the new guy couldn't figure out how to use the system and then threatened to not help me at all. Extremely unprofessional had I not needed the truck I would have cancelled immediately I will never ever recommend using uhaul or that location. This guy has no business dealing with customers .
Michael Katz
Évaluation :
5
Very pleased overall.
Matthew Wlodek
Évaluation :
5
Everything looks OK
Formu Damatius nji
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jean Paillant
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rustam Shakirov
Évaluation :
5
Le client n'a pas laissé de commentaire.
DOMINIC CARLOS
Évaluation :
5
Nothing I received great service at this location.
armando cartagena
Évaluation :
5
Le client n'a pas laissé de commentaire.
Patrick Gibbons
Évaluation :
5
Le client n'a pas laissé de commentaire.
arslan agabayev
Évaluation :
5
Le client n'a pas laissé de commentaire.
Edward Deal
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Lisa Del Giygidc
|
Expérience générale
Évaluation :
5
Improve the app. When returning your truck it never seem to act right make you think your doung something wrong other then that nothing
fayedora MADISON
Évaluation :
3
Le client n'a pas laissé de commentaire.
Callie Surber
Évaluation :
5
Le client n'a pas laissé de commentaire.
Trena Nendick
Évaluation :
5
All good thanks
Angel Makencie
Évaluation :
5
The guy who checked us in and out was awesome personality and very quick with the process this guy brings the light to your location
Latisa Arterberry
Évaluation :
4
Le client n'a pas laissé de commentaire.
jose martinez
Évaluation :
4
The camera on my phone was not scanning the drop off location/ truck so I hope I don’t get charged the $20
janelle fermaintt
Évaluation :
5
Larry and Kalvin answered all of the questions. showed me what to do.Pleasant to work with.
Annie Jarvis
|
Premières impressions
Évaluation :
3
Your on site staff can be bit more accommodating.
ROY ELAMANA
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Linda Earley
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ronald Adamek
Évaluation :
2
The storage area for these trucks is in the back of a wooded lot, not well lit or safe at all, especially for a single female. I was charged for moving blankets I did not recieve and charged an OUTRAGEOUS amount for gasoline. I won't be renting from this location in the future. The truck was clean and ran well, plus the employee was friendly and helpful.
Robyn Cotter
Évaluation :
4
It would be great if more lights could be installed at the location. It's hard to see the entrance once it's dark outside
Guadalupe Talavera
Évaluation :
5
Very good customer service
Kevin Skweres
Évaluation :
5
Great customer service! I will be back to this location. Merci
Carmen Rodriguez
Évaluation :
4
Le client n'a pas laissé de commentaire.
Franklin Rodriguez
Évaluation :
5
Le client n'a pas laissé de commentaire.
Johnathan Veenstra
|
Online Move In
Évaluation :
5
The employee helping connect the trailer and get the dolly was very polite and helpful. Merci.
ALEXANDER KLINE
Évaluation :
3
Le client n'a pas laissé de commentaire.
Jeffrey White
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lyle Alt
Évaluation :
3
I was waiting a very long time to be serviced. A young lady and I waited and waited. When the gentleman came in to assist us, he was not the friendliest. He told us that there was a walkie available on the front desk but there is so much going on with tying to get into your app and confirming that I was at the right location, that the lady and myself didn't even know there was a walkie on the table. I have had uhaul experiences in the past and it went a-lot smoother than this one. The app kept kicking me out saying I was not at the right location. I had to keep waiting for an agent and it kept saying something went wrong on their end. The app is not good at all. I just wanted the guy at the desk to register me and let me get on my way. But he said I had to go through the app which was a pain. My appointment was for 11:00am…I didn't leave this facility until 11:49am…. When I received the keys he told me truck is way at the end, thats it. I didn't know which one or where at. I didn't know what way at the end ment. He was so worried about ordering his lunch that I had to figure things out myself. I came back in for him to assist me with finding the truck that I had to wait until he was done ordering his food for him to service me. It was not what I had expected, especially dealing with having to move on top of all that.
Morgan Johnson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dina Abdelhadi
Évaluation :
5
Thank you everything went great
Lilly Hassani
Évaluation :
5
Le client n'a pas laissé de commentaire.
Patryk Hajduk
Évaluation :
1
Scammers scam me for $400
Will never use your service again
Nazarii Lernatoych
Évaluation :
5
The app doesn't work
Keith Abrahamsen
Évaluation :
1
Le client n'a pas laissé de commentaire.
Mitch Lenzi
Évaluation :
4
Le client n'a pas laissé de commentaire.
Andrea Beeler
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bob Ray
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert Fitzpatrick
Évaluation :
4
Nice friendly people
Nicole Dropp
Évaluation :
5
Le client n'a pas laissé de commentaire.
frankie bennett
Évaluation :
5
Excellent service à la clientèle
Nurbek Ormonov
Évaluation :
5
Le client n'a pas laissé de commentaire.
Johana Oviedo
Évaluation :
4
Le client n'a pas laissé de commentaire.
deep Shah
Évaluation :
5
Everything was great with rental location and uhaul equipment. No complaints there. But if you are using the 24/7 mobile rental make sure you add an extra 45 minutes for pick up and 45 minutes for drop off. App is super laggy and takes forever to do the check in/out process.
David Aufiero
Évaluation :
2
The attendant that checked us out at 10:30am was awesome. The attendent that closed us out on the return, was rude, argumentative and wanted to debate. The gas tank was returned to the exact same level as when I picked it up. Not only did he mark the tank lower than it actually was, he then wanted to ague with me. I went to show him the gas receipt, he refused to look at it or at my original paperwork. It's not necessarily the money, but just being treated so rudely and unprofessionally. We did 2 back to back rentals for my daughter's wedding. My wife accidentally went to the wrong location on lake street and they were awesome, this place, actually this guy, just seemed like he wanted to give us a hard time. I would like to speak to the owner if possible.
Rich Montbriand
Évaluation :
5
The agent was so nice and helpful, I would not change anything. This was a smooth move . Merci
Kyrah Wright
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bonnie Fukala
Évaluation :
5
Good manager & Staff very co-op erative, helpful,well behaved. Very good customer service. I will prefer to avail this service& Recommend others. Best wishes. Thanks.
Khalid Khan
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Cyd Vero
Évaluation :
5
Le client n'a pas laissé de commentaire.
Omar Amezquita
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dan Dziengel
Évaluation :
5
The staff at U-Haul were SUPER professional and kind. They answered all of my questions and didn't try to sell me anything more than I needed (though they did mention they had whatever I could possibly need for my move). The facility was easy to find and get around. My one issue was the truck itself. It was old (though very clean), and U-Haul even marked where the truck was damaged. The reason for this ding is that the truck would not drive more than about 40 mph (and yes, I switched it so it was NOT it tow mode). While I was en route to my house to load it, that ride that was about 12-mins from home took me almost 30-mins. Wouldn't be a big deal if I didn't have the truck back 6 hours later. Also, it was hot and the AC seemed to barely cool me off. Other than this minor (yet important issue), I had a great experience and would definitely return to this U-Haul facility.
Bianca Sanders
Évaluation :
5
Not much, everyone was really nice and polite. I was greeted promptly and respectfully when I arrive, also when I left.
Long Tang
Évaluation :
5
Le client n'a pas laissé de commentaire.
James Lambatos
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
James Lambatos
Évaluation :
5
Location is easy to find and convenient to our move. I've only been in the daytime and its clean, staff is courteous, plenty of room to turn around a 15 foot truck. ********************************************************************************************** UHAUL has been great. Getting bombarded 5x with spam texts in 24 hours to leave you a review before any final additional bills or anything have even come through is beyond 'pestering' and is annoying as can be. I'm filling this out to make you go away. I'm not ding-ing the facility with a bad review for it because I know this is all generated by corporate, but jesus, I just drove your van 500 miles and dropped of and picked up equipment along the way, maybe not have my phone dinging constantly while IM STILL IN THE VEHICLE to leave reviews already.
BENJAMIN BREYNE
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
mischelle Grossman
Évaluation :
3
My issue was with the actual moving experience not the facility
Kevin Cunningham
|
Premières impressions
Évaluation :
5
I am not satisfied with the advertising, they offer a value for the rental of the van $29 dollar and finally when charging through the card one pays 40 dollars more, in addition to this the mileage was not much on the two occasions that I used it, nor was it I passed the estimated time, I was not very happy
Gina Padilla
Évaluation :
5
It has been a while since I've rented a truck. It was really easy and most of the information wa s taken care of before getting to desk. It only took 5 minutes s to get in and out the door walking to the truck.
Brian Clary
Évaluation :
4
This was the location where I swapped my broken truck with a new one. The manager was great. He was knowledgeable and helpful. He was one of the few people that helped make a terrible experience a little better.
Ken Denson
Évaluation :
5
Make it easier to check in online. It's not easy. I had such a hard time because he came a little late to bring back the truck. I had to do it online and it was just way too hard for me. I couldn't figure it out.
LYDIA MALDONADO
Évaluation :
5
Friendly, efficient and good service
philip guerra
Évaluation :
5
returning the vehicle was quick, easy, and efficient. Staff onsite was very helpful and friendly
Amin Ismail
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mark Jenison
Évaluation :
4
Check in guy is really nice!
Nilesh Patel
Évaluation :
3
Pick up and drop off we're extremely confusing. I would not recommend.
David Kim
Évaluation :
5
Such an easy experience. The rep at my location was super thorough, friendly, and informative. Great experience. Truck was good and easy to manage.
Carrie Alston
Évaluation :
5
Le client n'a pas laissé de commentaire.
Hope cantu
Évaluation :
5
Le client n'a pas laissé de commentaire.
WILLIAM LAUTH
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Richard Jacques
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Freddie Gray
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
FREDDIE GRAY
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rex Camposagrado
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
daniela ramirez
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Evgeni Haralanov
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ALICIA DUNCAN
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Alyssa Jenkins-Bruessard
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
FERNANDO WILLIAMS
|
Expérience générale
Évaluation :
5
Jacob was kind courteous and very helpful. He made our experience less stressful. We truly appreciate him.
marlo condotti
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
disnarda gamez
|
Expérience générale
Évaluation :
5
Office staff was great ..friendly helpful and just great people
NICOLE BEASLEY DROPP
|
Expérience générale
Évaluation :
5
Always pleased with their customer service..
ALICIA TORRES
|
Expérience générale
Évaluation :
5
You have great people working for U-Haul. This is a great place to rent
ELIESER DEJESUS
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Anthony Amezquita
|
Expérience générale
Évaluation :
5
You’ve got great people at this location
ELIESER DEJESUS
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ashley Winbush
|
Premières impressions
Évaluation :
5
EXCELLENT JOB by both Jake & Kevin. They went out of their way to be I/we were happy. Friendly, polite & courteous! GREAT customer service skills. Both gentleman are a true asset to your U-HAUL company. Keep up the good job!! Best regards, Craig Ochoa (unit #404).
craig ochoa
|
Premières impressions
Évaluation :
5
Thank you Jerry & Jakob!
Tracy Chabrier Huizenga
|
Expérience générale
Évaluation :
5
Nice place nice people
FERNANDO WILLIAMS
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
lukasz zycki
|
Expérience générale
Évaluation :
5
Extremely friendly staff . Jerry the Manager was super helpful and supportive .
Kothandraraman Ranga Rajan
|
Expérience générale
Évaluation :
5
Jerry is the very best!! I really appreciated his cheerful, professional and knowledgeable service. I was very stressed and he really put me at ease, as we all know moving can be stressful. 1out of 10, Jerry is a 20!
Julianna Reyes
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sam Abraham
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Kiley Sheedy
|
Expérience générale
Évaluation :
5
Thanks, U-Haul, for an excellent experience
Debbie Leigh
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Benedict Aouino
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tawanna Johnson
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
James Lambatos
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
EUGENE FLOSS
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
RICKY BELL
|
Expérience générale
Évaluation :
5
Es una empresa muy pero muy útil y necesaria ya que te ayuda a disminuir ese stress que causa cambiar de vivienda
disnarda gamez
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Demetrica Car
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Frank Dejoy
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Doucette Alvarez
|
Expérience générale
Évaluation :
5
The gentleman who helped me coordinate my move in and Uhaul trailer drop-off was very helpful and informative. I felt he went out of his way to make sure my late-night, icy cold move in was smooth and fast as possible. I very much enjoyed the ability to simply click a few buttons and complete the move-out process online.
Jason Nelson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
HOPE OLSON
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Angela Aguirre
|
Premières impressions
Évaluation :
5
I like the alarm system and cameras. I feel my things will be safe
mary neubecker
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Bell
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Laura DeGan
|
Online Move In
Évaluation :
2
When I reserved the unit online and arrived in-person to pay (with movers and truck rented) I was told my reservation was given away and offered a smaller unit. This forced me to find other places to store my property until I could find another storage unit and move out of U-haul. Mauvaise expérience.
Frank Esposito
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ERICK MORALES PARDO
|
Expérience générale
Évaluation :
5
The people that work there always do a good job they do the best they can even though they're understaffed and overworked, please get them some help. Jim V
James Volpentesta
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
CYNTHIA HAYNES
|
Premières impressions
Évaluation :
3
I closed my unit out because of the rate increase. 100 % understand the need to raise rates but you need to give current tenants 6 months at the current price. Just a suggestion.
Matthew Quinnan
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ERICK MORALES PARDO
|
Premières impressions
Évaluation :
5
I am a long-time tenant and have found every employee over the years to be courteous and helpful. I often recommend this U-Haul Moving and Storage business to others.
JANET BASSITT
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
FREDDIE GRAY
|
Premières impressions
Évaluation :
4
You could raise your swipe boxes, as they are awful low for a pick-up truck
Michael Fraas
|
Expérience générale
Évaluation :
2
Le client n'a pas laissé de commentaire.
Adrian Perez
|
Premières impressions
Évaluation :
3
The people that ran this facility were kind and curious. I was very pleased with them.
Dawn Holz
|
Expérience générale
Évaluation :
3
I booked a smaller storage for less money but when I showed up, they didn't have my booking. As it was last minute, i had no choice so ended up booking a much larger unit for more money. They should have offered me a discount for their mistake.
Syed Izhar
|
Expérience générale
Évaluation :
5
Very friendly staff ..very helpful..
Virginia Russo
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
James Markunas
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
PRZEMYSLAW HYPTA
|
Expérience générale
Évaluation :
5
Thank you, Jerry and Kevin. Best wishes moving forward; have a blessed and prosperous year.
Samantha Crawford
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kevin Williams
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jared Protz
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Andrew Pahlke
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ADRIAN KAMIDE
|
Expérience générale
Évaluation :
5
The staff were always available and answered my questions. No problems ever! Would use this storage place again if needed to.
SHARON RUSCHE
|
Expérience générale
Évaluation :
5
Well over a year ago we moved from the Public Storage in Hanover Park to your facility in Streamwood and couldn't be happier. Since then I have rented several trailers and Jerry and Kevin have been outstanding. They always pick up the phone and always willing make sure the customer is satisfied. You are fortunate to have such a great team. Richard Konstanzer 630-837-4799
RICHARD KONSTANZER
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Syed Izhar
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Karl Mondloch
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Min Lee
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
MELINDA COBARRUBIAS
|
Premières impressions
Évaluation :
5
I would definitely recommend U-Haul Streamwood facility Jerry and Kevin were amazing
DELMAR BAKER
|
Expérience générale
Évaluation :
5
The manager Jerry was the best most courteous person, he made you feel like family and tried every way to help out the customer. You don't find that very often anymore. I am glad that uhaul has men like him working for the company. What a GREAT asset
Peter Chiodo
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Marie Blue
|
Expérience générale
Évaluation :
5
1st month is free-great offer for me ! It is very easy to come and keep Your staff.
Oleg Miron
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
CRAIG LANGOHR
|
Expérience générale
Évaluation :
5
Jerry Kevin and Doug we’re all very knowledgeable explained everything to us very well went above and beyond our expectations on help that was given to us Will still use the facility and also definitely recommend it to other people
DELMAR BAKER
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
SCOTT EDWARDS
|
Premières impressions
Évaluation :
5
The guy that helps me check in was great
Darnisha Kearney
|
Premières impressions
Évaluation :
2
I reserved a 10x20 and when I came to move in (after setting up everything at home) I was told my reservation was given to someone else and I was forced to rent a smaller unit, thus screwing up all my plans. What good is a "reservation" system if nothing is reserved. Now I have to rent another unit, and it will not be at U-haul. Merci.
Frank Esposito
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Michael Fraas
|
Premières impressions
Évaluation :
5
Jerry was very professional and got me set up with my unit quickly.
Daniel Lerma
|
Online Move In
Évaluation :
5
Great people, great service! Moving is chaotic as is but things become much pleasant when there is a friendly staff helping you out with unknowns. I highly recommend this location to every one for storage needs and truck rental! You won't be disappointed!!!
Mehmet Aygar
|
Premières impressions
Évaluation :
5
Jerry and jake took good care of me
Francine Bez
|
Premières impressions
Évaluation :
5
Jerry was very friendly and helpful!
Carmen Rossolille
|
Premières impressions
Évaluation :
4
They guys were really helpful and kind
Virginia Russo
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mian R Ahmad
|
Premières impressions
Évaluation :
5
Jerry was incredibly friendly and helpful and great to talk to. Very knowledgeable too!
Jared Protz
|
Premières impressions
Évaluation :
5
Fair price, clean and secure. Staff was great. Thank you.
Kerry Foderaro
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Elaine Mclaurin
|
Expérience générale
Évaluation :
1
The agent didn't seem to know how to properly set up the account They have my last name misspelled. The lot wasn't plowed and there was so much ice, it was really dangerous.
Lisa Del Giygidc
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rachel Poole
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Megan Bravo
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Samson Olasunkanmi
|
Expérience générale
Évaluation :
2
Le client n'a pas laissé de commentaire.
Dijion Duke
|
Premières impressions
Évaluation :
5
Excellent customer service all the time. Very impressed.
ralph argueta
|
Expérience générale
Évaluation :
5
Jerry is very friendly and helpful.
Saima Azeem
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
glenn bond
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Anthony Konn
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
BONNIE MANSFIELD
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mir Ali
|
Premières impressions
Évaluation :
5
I will like to thank the gentleman that took care of me when I arrived at the UHaul facility. From the moment I walked in the door he was EXCELLENT in customer service. It has been a long time since I was treated in a professional way. What else can I say, he was GREAT. That is the main reason I came back to Illinois. The professional way a customer is treated.
ralph argueta
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Terri Hunter
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joseph Malikowski
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
megan burnett
|
Expérience générale
Évaluation :
1
Customer service was awful. The employee called his manager because he didn't know what he was doing and the manager had such a mouth over the phone. He must have thought we couldn't hear him. We went to turn in the storage unit for a refund the same day we got it and we t told to come back two days later.
victor pelayo
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
BARBARA WELCH
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stephen Beach
|
Expérience générale
Évaluation :
1
I moved into a unit and before I could get completely move in the unit was broken into. The facility is unprotected and the camera is only on the gate. When I had to report the problem the facility took my original call but when I tried to follow-up they kept hanging up on me. I had to get the police to contact the facility and manger to come and look. I sat around for 5 hours as they tried to find me another secure unit and now a day later I am concerned my property is not protected. I would like to be contacted immediately.
John Kemper
|
Premières impressions
Évaluation :
2
Main Security gate not operating and has no intention of ever working so whole facility is not secure. Lousy plowing leaving snow in front of doors. Our locking mechanism VERY difficult to slide over even after using WD40. Had to always bring pliers. No gutters on units means you deal with walking in and out under a "waterfall" when snow is melting. Finally moved out after 20 years. Old owner was much better. UHaul not so good.
JOHN NANCY CORDER
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Barry Bendeuha
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Barry Bendeuha
|
Premières impressions
Évaluation :
5
Jerry was very informative and helpful. Good personality.
Mark Fitzpatrick
|
Premières impressions
Évaluation :
5
The staff at the streamwood location was the best I had ever come across. Helpful and knowledgeable at every turn. I highly recommend this location
shannon hoffman
|
Expérience générale
Évaluation :
5
I would recommend this facility to friends.
RANDALL KOLK
|
Expérience générale
Évaluation :
5
Great job everyone at uhaul. . Great people helped me from Illinois to Florida without any problems and actually had a lot of fun with a fast large move that normally would have been very difficult.
Joe Sapone
|
Expérience générale
Évaluation :
5
Great place
Jack Buttitta
|
Expérience générale
Évaluation :
5
Good friendly service.
MICHAEL NEELY
|
Expérience générale
Évaluation :
5
After having terrible service at Public Storage in Elgin, I left their facility and went to U-Haul in Streamwood. Jerry was great to deal with and made the process quick and painless.
Ronald Kirchner
|
Premières impressions
Évaluation :
5
The best people!!!
LINDA KISSANE
|
Expérience générale
Évaluation :
5
Thanks for your accommodation, I would recommend your location to my friends and I will be back.
ELIESER DEJESUS
|
Expérience générale
Évaluation :
5
Nice friendly staff.
Dennis Cuasay
|
Expérience générale
Évaluation :
1
always had good experiences with this company in CO, AZ and OK - for some reason - NOT TRUE IN STREMWOOD, RUDE STAFF CHECKING AND OUT - WOULD NEVER SEND A FRIEND TO THIS LOCATION!
Karen Pyka
|
Expérience générale
Évaluation :
5
Great service. Very professional
Dennis Cuasay
|
Premières impressions
Évaluation :
5
As I was coming to the location near after-hours, I called U-Haul to see if I could drop off my stuff in storage after closing. Jerry was very nice and let me drop off my stuff....THANK YOU SO MUCH!
joe realzola
|
Premières impressions
Évaluation :
5
It was wonderful doing business with you guys, and i look forward to doing business in the future with you as well.
darrian harris
|
Expérience générale
Évaluation :
4
I would recommend this U-Haul Storage to everybody customer service was good friendly people
john garza
|
Expérience générale
Évaluation :
5
Clean and professional.
Michael Green
|
Expérience générale
Non les évaluations ont été soumises pour cet établissement.