Customer Reviews for U-Haul Moving & Storage of South Temple

2 147 évaluations

215 SW H K Dodgen Loop   Temple, TX 76502

(254) 770-3001

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 7/4/2022: 7h00 am à 5h00 pm

Services dans cet établissement :

Pour nous contacter

(254) 770-3001

215 SW H K Dodgen Loop
Temple, TX 76502

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 7/4/2022: 7h00 am à 5h00 pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Le client n'a pas laissé de commentaire.

Curtis H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juan O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHREYES B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert J. 
Évaluation :
5

Everything was excellent. Le service à la clientèle était génial. Cudos to Wanda. She was very pleasant and made the time it took to rent enjoyable.

Clementine J. 
Évaluation :
5

Very helpful and resourceful. Went out of his way to meet our needs ❤️

Vernon T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward S.  |  Expérience générale 
Évaluation :
5

Friday I came in to rent a trailer and my ball switch was the wrong size.The Hispanic male hurry up and said he didn't have tool to take off.long story short I returned on Sunday with trailer.the guy In front of me same issue but with the black lady .she offered that gentleman a new hitch inside your store and had the worker there that day switch it out for him ,she said clearly we got the tools in back.I actually asked the customer if I could look at his hitch on his truck it was same as mine.i understand it's hot but it was real inconvenient for me to run to another store for the same item u have in store with tool.i rented from this location a few times they are good people .maybe next time the Hispanic guy can offer me a item out of store.

Bryan C. 
Évaluation :
5

Very friendly and professional. Thank you.

Gordon W. 
Évaluation :
3

Initial location did not have a truck and we had to go to a different location. The second location was excellent. This is the third time I've used uhaul and I've had an issue all three times.

Cynthia L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Daniel R. 
Évaluation :
4

They had a rush of people at 9:00 am and only one person working the counter. However, she was efficient and I had everything I needed and was on my way in less than an hour. They also fixed a couple of issues before I left.

Steven S. 
Évaluation :
3

Wanda was amazing and helpful. We were customers for many years and took comfort in knowing that our family memories were safe. However, in 2018 UHaul, as an organization changed, and I no longer felt safe about our belongings. I have not been allowed to speak with Wanda since then. Yesterday was a bad experience because we both felt our business for 15 years meant nothing. We know that even though we paid for the month of June, there is no refund even if you rented to someone else today. Perhaps I am overly sensitive because of my son, who is deceased, has all of his worldly possessions in there. We lived in Alaska and would try to move our things for many years. However, it was too painful for me, so we waited another year. I will not ever use UHaul storage, even in Alaska, because the company cares about $ and expansion more than customers. I will find mom and pick organizations from now on. I am certain you will continue to amass fortunes .. so be it. The younger folks do not know the difference. Thank you for letting me get this off my mind. At least I will never fear for my possessions in the future. Go bully someone else.

MICHAEL L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRYCE W.  |  Expérience générale 
Évaluation :
5

Rep was very helpful and friendly was concerned about the ride and asked if I had any problems during the trip. 10/10

Jose M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

debbie S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kylie M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Melanie B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katrina W. 
Évaluation :
5

Great customer service and the truck was really easy to drive for my move. Thank you so much! I did have one criticism and that was just for the UHaul after hours procedure, through UHaul's website. It was a bit difficult to navigate it while on my iPhone and I had to use my daughter-in-law's Android phone to complete the turn-in process. Hopefully, it will be more user friendly, in the future. Merci.

Alicia W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William A. 
Évaluation :
4

I made my reservation on-line at uhaul.com . When I arrived to pick up the trailer, my "reservation " wasn't in their system. The young man working had a trailer for me to use. HE made the experience worth going back... otherwise, I would use a different company because I'm fed up with UHAUL not doing their Jon's correctly with the reservations!!

Anna D. 
Évaluation :
5

Nothing everyone was helpful and courteous

WILLIAM H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deanna K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

William S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LINDA JEAN D. 
Évaluation :
5

Quincy, the associate was very nice- thanked us for cleaning the u-haul and was very appreciative. If more people provided the customer service that he did our workforce would be in much better shape.

Ariel W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frank D. 
Évaluation :
4

I sadly wasn't able to return the equipment to the location through the website, as the location was already closed when I was suppose to return it. During the returning process online it wouldn't let me return the trailer as „clean“ so I was only able to upload as „not clean“ even tho I cleaned the trailer out. I ended up getting charged $16 cleaning fee for a clean trailer. I was a bit upset about that.

Pia C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cecil S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Conace J. 
Évaluation :
5

All employees were friendly and greeted me with smiles.

Rene H. 
Évaluation :
5

Wonderful wonderful customer service, it was sincerely a pleasure to work with the people and the equipment, and the many phone calls that was given and received. I have booked the same for the next 3 weeks. Thank you all

David W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James M. 
Évaluation :
5

great customer service

michael H. 
Évaluation :
4

Have a Samsung phone and it doesn't work for taking pictures to show additional damage. And ot doesn't work to take picture of license, for rental. The clerk gad to do it, which seems unsafe.

donna H. 
Évaluation :
5

It was a great experience because of U-Haul being a customer oriented entity. I thank each person that helped me, each time. I ran into difficulties and time issues with the truck, not U-Haul's fault at all, rather unforeseen problems with my help's work schedules. I am so thankful in how each and every person worked with me. I just love U-Haul!! I'll be back.

Marcia B. 
Évaluation :
4

Have your people who checked me in not tell me they're closed when it isn't quite closing time. They were backing a truck out of the return area, so I parked the van I rented in customer parking. When I walked inside, I was told to move it to the return area. When I parked in the return area, it was 4:48pm, and the place closes at 5 according to your website. The woman told me that normally I would have to call the number to return the van since they were closed, but then said they would take care of it. When the gentleman finished checking me in, it was exactly 5:00pm. Please remind them that customer service is a high priority, and they should not be telling people they are closed when they shouldn't be yet.

Tracey W. 
Évaluation :
4

I would leave a trash can out by the drop off location.

TALLIE R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jaime B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rachel G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gina A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELIAS V. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Taylor P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William R. 
Évaluation :
3

I made my reservation in person. Provided my Drivers license that clearly stated the spelling of my name 3 times to the lady. Arrived the following morning and the associate could not find my reservation by name. Took 20 minutes for her to find it because, my name was not entered correctly for the reservation. And she was talking to another assistant about a previous situation with another customer. Hmmmn . Focus and multitasking. Gotta work on that one.

William P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James C. 
Évaluation :
3

Upon returning, we were told we owed over $200 when we only owed $20 because we had paid $180 yesterday and that was very frustrating, as we brought the truck back early and in perfect condition. Next time, check the receipt before trying to double charge a customer.

nicole N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAUREN M. 
Évaluation :
5

No improvement needed.

ROGER LEE J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Douglas D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY B. 
Évaluation :
5

Service was fast and efficient and as expected.

Bradley F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jacqueline S. 
Évaluation :
5

I was advised that I was possibly at the wrong drop off site, but was able to make the drop off at this location. Very much appreciated.

Ted F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

edward M. 
Évaluation :
5

The general manager, Ms. Hall helped me. She is so sweet and helpful. I feel like I've made a friend. Outstanding Service.

SHIRLEY H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Quinton A.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RICHARD DOUGLAS M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlos M. 
Évaluation :
5

Overall great experience and they had the type vehicle we needed.

Paul D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Crystal C. 
Évaluation :
5

They were very and friendly.

OVEY G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cleveland M. 
Évaluation :
5

The ramp at the trailer was a little to short, that my bike was sitting on the corner of the trailer. It was hard work to get the bike over that obstacle by not destroying it.

Werner S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

samuel G. 
Évaluation :
5

I learned a lot from the two young ladies working behind the counter. Very professional people working. The store is awesome great set up. There is always room for improvement but this location is up to par in service and equipment plus other items. Thank you guys for your help.

Enrique R. 
Évaluation :
5

Friendly and helpful staff!

RICHARD DOUGLAS M. 
Évaluation :
5

Everyone was extremely helpful and reassured the cleanliness and safetiness of the moving truck. The truck drove smooth and did not have any issues. Would recommend, they treated all the customers that entered with respect and care.

felicia H. 
Évaluation :
3

Hell naw y'all taxin $200 for a 15ft for a day yeah y'all Tripping would get it agin

Jayden S. 
Évaluation :
5

Very helpful and friendly

Rodney W. 
Évaluation :
5

Moveo movers were an excellent help! The employees were polite, efficient and professional. If I had to find another way to describe Moveo, it would be Rocking and Rolling.

eddie A. 
Évaluation :
1

The location closes at 6pm during the week - I arrived at 5:53pm to be exact and the employees were hiding after locking the doors he thought he was slicked peeking through the windows.

CYNTHIA C. 
Évaluation :
5

Give returning customer discount

Christy H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frank D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas H. 
Évaluation :
5

The 2 gentlemen that helped us were great (Tavoris & another whose name I missed). Excellent customer service. Unfortunately, the drop off was not as great. Was charged extra $25 cleaning charge without notice & could never reach anyone to discuss, even after leaving messages and trying to text. The U-Haul was in the exact shape we rented it in. We hauled nothing from outdoors; everything was boxed up without any debris

SHERRA V. 
Évaluation :
5

Outstanding customer service

GEORGE C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

RICHARD DOUGLAS M. 
Évaluation :
5

Great service

jason P. 
Évaluation :
5

Service was great!

SHERNIKA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benjamin S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacob F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David B. 
Évaluation :
5

Like always friendly staff only place i go to rent a truck or trailer and definitely will come back and recommend to friends. Great job staff!!

ERIK S. 
Évaluation :
5

great service

Adrian T. 
Évaluation :
3

The staff were very short with us. They stood around talking watching us fold the moving pads. No one offered to help.

Terrence S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lori H. 
Évaluation :
5

Wanda was such a wonderful person to deal with. She was extremely helpful in knowledgeable exactly what I needed. She has a very loving and wonderful demeanor. The way she greets you the way she talks to you the way she explains everything to you it makes you feel like your family.

Padric D. 
Évaluation :
5

The lady that helped me with my rental of a trailer was great. She was a true asset to your company. Her name was Wanda.

Gary A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARGARET C.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jarrod S. 
Évaluation :
5

I dealt with three people here, each was excellent! Thank you so much great experience. Honest people, I got everything I needed

GREGORY D. 
Évaluation :
5

Keep up the good work.

Leonardo M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH P. 
Évaluation :
5

Everyone was very helpful. Sure will recommend and will be back if needed

ERIK S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

frank m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

derek s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brenda W.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

HAROLD L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENNIS B.  |  Expérience générale 
Évaluation :
5

This experience was timely and helpful. Better than other storage experiences that I have had.

Mark F.  |  Expérience générale 
Évaluation :
5

Staff was great! Real helpful and friendly.

Terrese A.  |  Expérience générale 
Évaluation :
5

they where very good and helpful so thanks you for showing up for work have a Blessed Day!

Anita M.  |  Expérience générale 
Évaluation :
4

Three employees were having a loud conversation at the opposite end of the counter making it difficult to hear the lady helping me. I'm hearing impaired with hearing aids but still had to ask the lady to repeat herself. She was also trying to train a new person, no problem, but those other employees could have been more considerate when customers are in the office trying to conduct business. .

Samuel L.  |  Premières impressions 
Évaluation :
5

Always friendly and helpful.

Brad G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra J.  |  Expérience générale 
Évaluation :
5

If I need a storage facility again I would definitely use this place!

barbra P.  |  Expérience générale 
Évaluation :
5

Wanda and the rest of the crew are awesome. 5 Stars to all!!!

Ron W.  |  Expérience générale 
Évaluation :
5

The location is very well kept and clean. All employees were professional and friendly (I encountered three while setting up storage and coming back to unload truck) The entire process was very easy. The facility is very clean and I would highly recommend this location to others.

Candie P.  |  Premières impressions 
Évaluation :
5

Wanda and her staff are courteous and professional. Very helpful with my needs.

Mark F.  |  Expérience générale 
Évaluation :
5

Staff was very nice and friendly y'all need to buy them some lunch soon

Anthony J.  |  Expérience générale 
Évaluation :
5

Very friendly and professional staff.

Clifford E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CARLTON D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clifford E.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anntrina G.  |  Expérience générale 
Évaluation :
3

Y'all use to get back money and now y'all more high and we use truck those days so y'all get some money back y'all don't I gave back y'all and trl the way gave to and I keep for three days I feel Refund it some money back

Sandra J.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CRYSTAL S.  |  Expérience générale 
Évaluation :
5

Awesome group of coworkers

EARLY R.  |  Premières impressions 
Évaluation :
5

Great service love the clicker instead of an access code

Anntrina G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alicia E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marquita G.  |  Expérience générale 
Évaluation :
5

Ms Wanda is a soul to be reckoned with. She works hard to help her customers. She give excellent service and is a welcoming smile when you walk in the door. When I leave I want to say have a fantastic day and God bless and love you guys. This is how all the people there make you feel. If I could give this place "more stars" I would. They deserve to be recognized and praised for all their hard work. I wish more businesses in the area would follow their example. Uhaul and Ms Wanda thank you for your kindness and support in all that I have been through. I wish you nothing but the best.

Jennifer M.  |  Expérience générale 
Évaluation :
5

The Temple location is the BEST moving experience ever! We all know that moving is a beating all around - Wanda and the staff were of the greatest help and I couldn't be more appreciative! The only thing I'm missing is the receipt for my storage unit (I need to turn that into my employer as a moving expense) If someone could please e-mail me that, thatvtoo would be a huge help! - You are all wonderful and thank you all so so much!!

John S.  |  Expérience générale 
Évaluation :
5

Wanda was amazing! She was considerate and kind. The staff was well informed and helpful.

MIA G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlton S.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Elizabeth J.  |  Premières impressions 
Évaluation :
5

Representative that helped us with the storage unit was very friendly and helpful

Jose S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rachel M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

marie t.  |  Expérience générale 
Évaluation :
5

Amazing service! Went above and beyond to help with our needs highly recommended!

Tanya H.  |  Expérience générale 
Évaluation :
4

"THIS U-HAUL HAS 'ONE' OF THE BEST MEN TO MAINTAIN CLEANINESS IN THE STORAGE UNITS', GREAT JOB, 'DIDO'!!!!!"🙂.

cynthia l.  |  Premières impressions 
Évaluation :
5

I love Mrs. Wanda and her staff they were awesome

Shevonlinda L.  |  Expérience générale 
Évaluation :
5

Wanda was amazing! I really appreciate the amazing customer service, and kindness.

MIA G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

marie t.  |  Premières impressions 
Évaluation :
5

Excellent customer service and secure storage facility

SUZANNE D.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mike H.  |  Expérience générale 
Évaluation :
2

Terrible experience..will NEVER use uhaul again because of this location.. $16xx.xx spent and cant even get customer service! My move out date was 3/20/2021 Read my contract!

Sarah W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES L.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ASHLEY H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle G.  |  Expérience générale 
Évaluation :
5

Wanda was very helpful in securing my second unit.

Mark F.  |  Premières impressions 
Évaluation :
5

Wanda and the team at this facility were amazing. Very grateful for their excellent customer service.

maria c.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rodney L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher W.  |  Premières impressions 
Évaluation :
5

Wanda and the rest of the staff were excellent. I needed a 10x20 but none were available. I rented a 10x10 but did not put anything in it. A few days later they let me know a 10x20 was available and we were able to change me to the 10x20 and U-Haul only charged me for the day for the days I had the 10x10 rented. Nicest people I have ever dealt with. Thumbs up to Wanda and the staff.

Ron W.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ASHLEY H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

angela b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan S.  |  Expérience générale 
Évaluation :
5

Wanda and Andrew are simply the best. I could not ask for any more pleasant, courteous, helpful people. On a scale of 1-10, they are both 10's.

Ron W.  |  Expérience générale 
Évaluation :
4

The staff was friendly and very helpful.

Ron W.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Samantha A.  |  Expérience générale 
Évaluation :
5

Ms. Wanda Hall was patient and explained every step in detail. She also showed me a model of the storage area that would best meet my needs.

JEWEL L.  |  Premières impressions 
Évaluation :
4

The Rodent traps are good, I think that their should have been bait instead of my belongings.

Dianne C.  |  Expérience générale 
Évaluation :
5

I have been using this facility at this location for storage and moving truck rental since 1996. I have always received excellent customer service and have never had any issues at all. I have recommended it 2 multiple friends, family, and coworkers and will continue to do so.

Ernest F.  |  Expérience générale 
Évaluation :
4

Good job!

DEVARAL B.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

aaron s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTINA B.  |  Expérience générale 
Évaluation :
3

The lock sticks a little making it difficult to use and it looks like there is some water damage to the ceiling. It is convenient and seems secure.

Meera B.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRYCE H.  |  Expérience générale 
Évaluation :
5

All the personnel took time to answer my questions concerning the unit. Very friendly, knowledgeable, and willing to help. I will definitely use UHaul again when needed! Merci.

Sue C.  |  Expérience générale 
Évaluation :
5

The gentleman was very professional and helpful !

BRYCE H.  |  Premières impressions 
Évaluation :
4

Staff was always very helpful and available.

Olivia S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diana S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Madeline D.  |  Premières impressions 
Évaluation :
5

Andrew was Great at the front desk, very personable. got my lease for the 30 day free unit done immediately, no problems with the whole time frame I was there. Prefer this location over the General Bruce location, based on customer service and friendliness of staff and knowledge.

Sandra R.  |  Expérience générale 
Évaluation :
5

Every time I needed help staff was easily accessible, I would go back to them should I need storage again

Timothy H.  |  Expérience générale 
Évaluation :
5

Ms. Wanda always provide the most helpful and professional customer service. She insures that her staff are efficient and friendly and professional as well. I will always use this location for moving and for storage.

Ernest F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

hannah T.  |  Expérience générale 
Évaluation :
5

The staff are quick to answer questions and the phone when you call.

Mary E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan F.  |  Expérience générale 
Évaluation :
3

Found a dead rat on top of one of my open shelving unit.

KENNETH M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cecil Don B.  |  Expérience générale 
Évaluation :
5

I only needed the facility for one month, but I really appreciated everything that Wanda and her staff did for me. I will go back and use them again if needed and will recommend to a friend if needed.

William R.  |  Expérience générale 
Évaluation :
4

Aucun

Bennie P.  |  Expérience générale 
Évaluation :
5

I was blown away at how quickly I was waited on...Wanda was at the top of her game from start to finish...Very knowledgeable...The "Customer Service" was second to none...Outstanding Service...

Wanda N.  |  Premières impressions 
Évaluation :
5

Wanda was wonderful in explaining and getting us a unit

Deverie H.  |  Premières impressions 
Évaluation :
5

The manager made it easy to check out and get out of there

mary t.  |  Expérience générale 
Évaluation :
5

the customer service person Wanda was very courteous and informative. She answered all questions and gave advice on some the kind of lock needed

Mary A.  |  Premières impressions 
Évaluation :
5

Staff friendly, knowledgeable, and welcoming

mary t.  |  Premières impressions 
Évaluation :
5

Super friendly and great service.

Tailor B.  |  Premières impressions 
Évaluation :
4

Great facility and friendly staff. Still upset I couldn't use any of my earned storage time for the unit.

Jarrid l.  |  Expérience générale 
Évaluation :
5

Wanda runs a tight ship but it's amazing! She saved the day for UHaul with me!

Brianna W.  |  Expérience générale 
Évaluation :
5

Great facility and fantastic customer service.

Steven T.  |  Expérience générale 
Évaluation :
3

When I check out, I was told no Refund I was paid up for the whole month??

Raymond J.  |  Expérience générale 
Évaluation :
5

This location is wonderful, HOWEVER!...... I will never use UHaul again. Wanda, is absolutely wonderful though and saved my entire day.

Brianna W.  |  Premières impressions 
Évaluation :
5

Wanda and her staff are great people. When I walk in I feel like I am home. I met a new employee who helped me to close out my storage room and Orlando was concerned because I was so hot got me water.

Jennifer M.  |  Expérience générale 
Évaluation :
4

Staff very helpful.+

Rene S.  |  Premières impressions 
Évaluation :
2

I understand that it is not the storage facilities fault but there was rat feces ALL over my clothing and blankets and a dead rat in my unit. They should warn people and tell them to cover any clothin

Stefani C.  |  Expérience générale 
Évaluation :
5

The unit was well maintained, clean and secure.

oscar V.  |  Expérience générale 
Évaluation :
1

I called to get pricing for the final month because I was moving out of my storage 3/1 only to find out I would still be charged for the full month. Evidently managers are able to make the decision.

ANDREA T.  |  Expérience générale 
Évaluation :
5

No additional comments

Roy H.  |  Expérience générale 
Évaluation :
5

Our experience using this location was great - thank you!

Ronald R.  |  Expérience générale 
Évaluation :
3

There was a little bit of confusion about my storage unit reservation. I also never needed to give so many additional contacts.

Eric C.  |  Premières impressions 
Évaluation :
3

Do to the mis understanding and wrongful charges I've been charged for is mind blowing. Do to the fact that I didn't even get to use the storage room that was free of rent for 30 days butstillcharge

Chelsea M.  |  Expérience générale 
Évaluation :
1

I am being charged 1700 dollars for a unit that this location kept under my name for 2 years after I closed the unit out I even rented the trailer from this location to move my belongings

DANIEL S.  |  Expérience générale 
Évaluation :
5

Ms Wanda wonderful providing EXCELLENT service

CHRYSTAL D.  |  Expérience générale 
Évaluation :
4

I would rate y'all a 5, but my last day of moving things into storage the gate was broken and blocked by a truck. I had to make 8 walking trips to get my things to storage.

Barbara Q.  |  Expérience générale 
Évaluation :
5

S.O.

JEFF G.  |  Expérience générale 
Évaluation :
4

This is a good company. I have not a complaint one.

Jack S.  |  Réservation 
Évaluation :
5

Ms. Hall was very pleasant to work with in filling out the contract. She explained everything well and showed us on the map where our locker would be located.

Susan P.  |  Réservation 
Évaluation :
5

Great staff and facilities! Clean, insect free and always helpful! Thanks Uhaul!

JODY H.  |  Expérience générale 
Évaluation :
5

We are very happy with this facility and would use it again if the need arises.

Steven N.  |  Expérience générale 
Évaluation :
5

Went out of the way to help me. A great location and knowledgeable people

Steven H.  |  Expérience générale 
Évaluation :
5

We were very pleased with this U-Haul facility. This is our third time using them. Miss Wanda and Andrew were especially helpful. They were knowledgeable, efficient and very pleasant. Merci.

Steven N.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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