Évaluations des clients U-Haul Moving & Storage of South Veterans

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of South Veterans

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Randall H. le

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No other facility offers the level of storage security, cleanliness and service. Won’t go anywhere else.

Robert H. le

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Le client n'a pas laissé de commentaire.

Kent B. le

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Every thing went well

Kent B. le

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Le client n'a pas laissé de commentaire.

Chartaria S. le

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Le client n'a pas laissé de commentaire.

Mary S. le

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My experience was terrific in every way from beginning to turning the van in. Highly recommended!

Marinna M. le

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Le client n'a pas laissé de commentaire.

Emily H. le

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Le client n'a pas laissé de commentaire.

Chester P. le

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Bryan knows his stuff.we need more people like him. To teach other. Uhaul mgr.

Carol L. le

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Le client n'a pas laissé de commentaire.

Debra M. le

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Great customer service. Appreciate the promptness and hustle.

Jennifer M. le

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Le client n'a pas laissé de commentaire.

Jerry S. le

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Le client n'a pas laissé de commentaire.

F J. le

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Was a great experience i would recommend this location to anyone only thong cpuld be better would be more countet people had to wait thirty minutes to pickup truck and 45 minutes to drop off very fair price and decent trucks very happy

Amy L. le

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Le client n'a pas laissé de commentaire.

Mary A. le

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Le client n'a pas laissé de commentaire.

Richard E. le

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Le client n'a pas laissé de commentaire.

Malayia J. le

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Le client n'a pas laissé de commentaire.

Philip L. le

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On 12/20/2019, we went there rented a truck, and two bundles of six furniture pads. The lady told us, she had personally put the pads in the back of the truck. We were on a tight schedule with movers coming to help at our home (30 min. away), in 45 min. So, got the truck, got gas, got home, movers were paying arrived. Went to load furniture, and NO PADS in the truck. Called back U-haul was closing. The lady put the pads out the locked front door. We had to send one of our paid loaders to go get the pads. This was a waste of our time, and money, as we couldn't load furniture until we had the pads. We received no credit for this. The woman would not wait the extra 10 minutes for us to get to the store to pick up. This was her mistake...not ours. Thankfully, no one took the furniture pads.

Debra K. le

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Le client n'a pas laissé de commentaire.

John S. le

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The credit card machine was stupid slow. The staff was helpful and apologetic about the credit card machine. Actually moving in was no problem.

Ruth Ann F. le

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Very efficient and friendly employees that made my rental experience very easy. Thank you!

Travis R. le

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Le client n'a pas laissé de commentaire.

Padma M. le

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Everything was in order and I was able to move the Rv in right away. Thanks!

Dan L. le

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Le client n'a pas laissé de commentaire.

Simon N. le

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Le client n'a pas laissé de commentaire.

Steven D. le

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Catherine was very professional in handling our reservation and getting us setup. Very refreshing in a day where companies often lack good customer service. Thank you!

Richard C. le

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Very friendly and professional staff. It’s easy to do business with this location.

Brian R. le

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Le client n'a pas laissé de commentaire.

Ryan T. le

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Le client n'a pas laissé de commentaire.

Christopher B. le

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The person who helped me was courteous and efficient but she was the only person working at the time. There needs to be more people working. I was glad that I came in when I did or I would have been stuck behind several people who walked in after me.

Robert H. le

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Le client n'a pas laissé de commentaire.

Gregory W. le

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Le client n'a pas laissé de commentaire.

Gerry F. le

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Le client n'a pas laissé de commentaire.

Joe H. le

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Nothing bad to say. Storage location and store are clean and inviting. Staff was amazing and understanding! Storage system is top of the line and secure. I love it!

Patrick C. le

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Le client n'a pas laissé de commentaire.

Kip C. le

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No improvement needed! Location and staff are amazing! Very helpful and friendly.

Richard S. le

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U-Haul rep had truck running and warming up on a cold Saturday morning, appreciate that. She was pleasant to work with. Appeare there was only one employee working at 7:30-8:00am on a Saturday so it took 20 - 30 minutes. This was frustrating when people waiting on me to get there with the truck

Balaji M. le

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For people like first time truck details could be given . Like gear format mirror adjustment..

Jacob D. le

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Le client n'a pas laissé de commentaire.

Bradley S. le

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Everything was great...picked up the truck with less than 1/8 tank of gas. I knew my trips were short for the day but not knowing how well the truck did on gas, put gas in it. Knew that I'd have to put gas in it but didn't want to have to do it first thing.

Clarence B. le

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Don’t send me a message three hours after I picked up my unit telling me it was due back in that same evening When I had reserved it for 24 hours

david h. le

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Staff was very friendly and professional.

Stephen S. le

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Le client n'a pas laissé de commentaire.

Raymond W. le

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The person who checked-in our equipment was very helpful.

Gary S. le

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The pricing of insurance was confusing and I felt overpriced. I paid as much for insurance as I did for renting the equipment. I was quoted $28 but it turned out to be a per day charge. A third day was added by U Haul and I only needed/used two days. I picked equipment up on Monday afternoon and returned Wednesday afternoon. Felt the third day should have been refunded. The facility at theBloomington Illinois location was outstanding with a robust selection of moving supplies and an environmentally controlled storage capability as well. Very impressed with this location. I would recommend U Haul and the two locations used, U-Haul Moving & Storage of South Veterans in Bloomington, Illinois and Certified Cleaning U Haul in Washington, Indiana for moving equipment needs.

Richard S. le

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Check in and payment process is lengthy, especially since all information provided previously through reservation. Trailer lights not working well, took long time to resolve. Trailer not swept out well.

Kristin C. le

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Le client n'a pas laissé de commentaire.

yazid A. le

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Le client n'a pas laissé de commentaire.

joyce r. le

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These guys are very helpful and I would definitely recommend them.

Charles O. le

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Friendly service and nice people.

Kristofer B. le

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Le client n'a pas laissé de commentaire.

John H. le

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Le client n'a pas laissé de commentaire.

Everett H. le

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Excellent service. A+

Darron H. le

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I don’t think it’s right that days are prorated when you move in but not when you move out. Also, the fact you have to buy a lock from the facility for it to be “approved” is extortion.

Joel T. le

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Le client n'a pas laissé de commentaire.

Susan S. le

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Le client n'a pas laissé de commentaire.

David S. le

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My pickup time was mysteriously changed a couple of times. Slow check in process even though I had already checked in online.

Thomas B. le

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Keep the guy at the front who handled our booking. Reservation was made online for wrong location. He worked hard to move it and was super pleasant and jovial. As a small bizz owner we look for that personality. Please let him know!

Jeffrey E. le

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Le client n'a pas laissé de commentaire.

John K. le

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Everyone was great and really helpful.

Bruce B. le

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Everything worked like clockwork. We will rent again from this location. Staff was very nice and helpful.

Mickey B. le

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Late in the day the store was almost vacant. I was served quickly and graciously.

Abel H. le

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Le client n'a pas laissé de commentaire.

Michael K. le

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I made a reservation for pickup at 9:30am. There was one person working when I arrived. I did not get my equipment until 10:30am. I had to wait an hour in the store. That is unacceptable, ruins plans, and is a huge waste of our time and extremely frustrating. The inside of the bed of the truck was soaking wet with water, dirty, and had to be dried out and cleaned with towels before we could begin loading items. All around this was a horrible experience and not worth using U-Haul ever again.

Richard G. le

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Le client n'a pas laissé de commentaire.

Sherrill L. le

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The check in process is always so slow. There was only one guy working. Three people ahead of me in line. It took nearly an hour.

Kevin K. le

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Le client n'a pas laissé de commentaire.

Michael T. le

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Le client n'a pas laissé de commentaire.

Terry Q. le

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Staff was very help ful and easy to work with.

Andrew G. le

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Le client n'a pas laissé de commentaire.

Roberta S. le

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Le client n'a pas laissé de commentaire.

Virgil H. le

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Le client n'a pas laissé de commentaire.

Rebecca M. le

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The attendant/clerk was wonderful and helpful. VERY COURTEOUS.

Robert L. le

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I was in and out very fast and will do this again in future

Michelle B. le

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Le client n'a pas laissé de commentaire.

Jeffery M. le

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Check customers vehicle before they leave so they have the proper hitch and have everything connected right. Some people may have no clue about pulling a trailer. The associate the day of my pickup did not come out to check my vehicle before hooking up trailer. I would think that would be S.O.P. Luckily I have towed many trailers before so I know the proper requirements for towing different types of trailers. This should be a liability factor on U-Hauls end i would think. Other than that the trailer looked to be well maintained and I had no issues in my trip.

Daniel M. le

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I’m still confused why I was charged for a tow dolly at this location when I rented it at jj kwik mart in hurley wi

Deija G. le

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Le client n'a pas laissé de commentaire.

Ronald S. le

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Le client n'a pas laissé de commentaire.

Benjamin T. le

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I worked with two employees that morning. Both did a really good job and were very polite.

David G. le

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We had to change our pick up date at LEAST 8 times. The closing on our home kept getting pushed back daily. I never had a problem calling Uhaul and asking to push my pick-up date- again and again. It really took a lot of pressure off the final week of our house sale. Thanks UHaul!

Zachary E. le

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Better Explain the mechanics of the tow dolly. The girl that helped me hook my car up to it never told me the straps could fall off the wheels or that I shouldn't back up with the tow dolly on the back of the Uhaul truck. My car is now damaged because of it.

Michael G. le

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I rented 2 trucks using the mobile app reservation. Very easy pick up and drop off.

Michael G. le

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Using the mobile app for reservation and turn in was very easy. Allowed for desired pick up and drop off after hours and no wait.

Janine H. le

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Le client n'a pas laissé de commentaire.

Kevin G. le

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Le client n'a pas laissé de commentaire.

Latysha W. le

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Le client n'a pas laissé de commentaire.

Matthew M. le

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Le client n'a pas laissé de commentaire.

Mark M. le

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Le client n'a pas laissé de commentaire.

Tom M. le

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Le client n'a pas laissé de commentaire.

Garry J. le

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The owner at this location is nothing less than top notch in customer service and professionalism. This was a pleasurable experience and I will definitely utilize this locations services in the future. Thank you.

Sean C R. le

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Le client n'a pas laissé de commentaire.

Jane T. le

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Le client n'a pas laissé de commentaire.

Christopher B. le

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No complaints at all. The truck was ready when I got there. The manager and associates were very helpful and efficient.

Marcus H. le

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Kaelin and John are fantastic employees and I would do my best to keep those guys around. They represent this location very well and both have very professional attitudes to say the absolute least about them. Thanks fellas!

Chevy S. le

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I was not informed on the non refundable fuel usage, I filled the tank all the way under the impression of rembercment cost me 75 dollars and now I find out that they won’t pay me back . They get free gas and steal from the coustemers.

Katrina O. le

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Le client n'a pas laissé de commentaire.

Raysha M. le

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Le client n'a pas laissé de commentaire.

James L. le

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Went very smoothly

Sriharsha E. le

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Le client n'a pas laissé de commentaire.

Brian S. le

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Great experience. Easy pickup and return.

Jimmy G. le

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The person that was running the counter the day I came in deser

Cynthia N. le

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Le client n'a pas laissé de commentaire.

Michael W. le

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I reserved a trailer, but it wasn't available at the agreed time, so I had to rent a truck at a much higher price.

Norvin C. le

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Le client n'a pas laissé de commentaire.

Korey J. le

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Le client n'a pas laissé de commentaire.

RHONDA G. le

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n/a

William D. le

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The staff was very nice with me. They thanked me for using their facility.

Marcia C. le

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Good experience

Zachary E. le

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The staff is fantastic.

Robert W. le

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I appreciated the security and climate control

Mike t. le

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Great place

ADRIANNE C. le

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It was nice and the staff was helpful.

Alleigh H. le

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Kaelin (general manager) was amazing!!! 10/10 recommendations from me!

Sheila D. le

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I found the staff to be friendly and helpful.

Ashira M. le

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Great service clean place

Dave G. le

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The staff provided very friendly and helpful service! Would recommend this location to anyone!

Karen O. le

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Great facility and friendly people!!

Lacey B. le

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Pretty seamless experience, nice people and a great facility. Only cons were more staff is needed during high volume times and making sure unit is unlocked prior to moving in.

JAMES F. le

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Easy to access and secure. I could not find a better storage rental.

JACQUELINE C. le

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Even though staff were friendly and always apologized for my wait, I experienced long waiting times when I needed to ask a question or to check out.

Mike t. le

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Great

Linda M. le

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Really nice people to work with!

Harry M. le

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Very clean., good customer service. Harry Mutz

Wendell M. le

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Good customer service would recommend people to this location.

William D. le

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Amanda was great at taking care of my needs

Lloyd G. le

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Very helpful crew, showed me RV spaces, and included a remote with the space lease. Thank you!

miranda G. le

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The building always smelled clean. However, there always seemed to be troubles with the computers which took longer than it should when checking in and out for actual uhaul rental.

Manjunath N. le

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Well maintained and safe storage facility.

Craig D. le

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Impossible to find ANYTHING wrong since we only ended-up needing the Locker for less than a month. Your Employees were very helpful and courteous. Thank You.

Eric M. le

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Craig D. le

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Your Employees were very friendly and efficient. We have no complaints whatsoever to register. Your Facility is quite impressive.

paula c. le

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Thank you so much for the excellent service. Also facilities appear nicer/better set up than another storage facility in town.

Yvonne H. le

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The staff was very helpful and friendly. Highly recommend. Thank you

Jerry W. le

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Service was great. Person I worked was very knowledgeable and friendly to work with.

dan j. le

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We didn't sign a contract for a storage unit probably because it was so chaotic the day we were there....yet we were obligated to abide by it! Their mistake us $110!

William R. le

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The staff made pick-up a smooth experience!

Joshua W. le

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Very unprofessional tried to bill me 2 months after I moved out of my storage. Storage paid up for the month left 3 weeks early still tried to charge me next month's rent and interest. Do not use.

elizabeth k. le

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just a great facility.thank you

JANUSZ A. le

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Very clean.

James E. le

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RV storage was awesome here. Love the charging stations and alarm system. My trailer was safe there. GM Megan was great. I’ll be back.

Lloyd G. le

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Thank you! Will rent from there again.

Kimberly S. le

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We were very pleased with this rental unit:facility.

Xing W. le

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The Ubox was delayed

Brenden G. le

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I can't recommend their ubox services it was unreliable and they cannot garentee a dilvery date.

Lloyd G. le

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I rented an rv spot. Using the online checkout I started the process. Having not heard from anyone to finish the agreement after multiple tries, uhaul made it right by providing first month free.

Naveen A. le

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Had to take out stuff but the elevator wasnt working Meghan helped in getting it down appreciate it and thays when i came to know about the stairs as well.

Lynn B. le

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The paperwork was handled quickly and efficiently, the rates were as promised, and the staff was friendly.

Chris W. le

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Just like at other UHAul stores though, there never seems to be enough people working inside the store. This means a lot of standing and waiting.

Matthew D. le

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Very clean and easy

Donna G. le

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N/A