Customer Reviews for U-Haul Moving & Storage of Spanish Springs

83 évaluations

11425 Digital Ct   Sparks, NV 89441

(775) 425-3876

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(775) 425-3876

11425 Digital Ct
Sparks, NV 89441

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard C.  |  Premières impressions 
Évaluation :
5

Facility very new and nice, outdoor unit kept cooler during summer than any I've ever renter (very nice), staff was always very friendly & helpful-made everything easy. Only issue was wind would blow trash (fast food wrappers, paper, etc) into the corner area around my unit - was always worried someone might think it was mine. Otherwise, best place I've ever rented from! Merci.

Tara B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brett D. 
Évaluation :
5

We are very upset with Uhaul.com. We reserved a truck for a location close to our home and were rerouted to another location that was 17 miles away. Apparently, there is small print in the reservation that states Uhaul can change our location at their discretion. It is ridiculous that we were required to pay an additional 31 $because Uhaul decided to change our pickup locations. Feels kind of shady like Uhaul was just trying to get more money from us. Plus, we received no notification of the new location. Luckily, i checked my reservation before picking up. I've been a loyal Uhaul customer for over 20 years, but now I will be shopping other rental equipment companies.

KELLY MICHAEL M. 
Évaluation :
4

Was very impressed with all the help I got in my move to Reno. Silver Springs people very helpful and friendly.

wanda a.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MILES E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jillian C.  |  Premières impressions 
Évaluation :
4

Equipment inspection process was not made clear. I had to ask to inspect equipment for damages and fiuel level. Fuel level was misrepresemted by 1\2 tank

David A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Iesha F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANA CADELL C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerry M.  |  Expérience générale 
Évaluation :
5

Assistant Manager Beth at UHaul on Digital Court Sparks No was very helpful, knowledgeable and professional. It was WOW service and I highly recommend UHaul. It was a breath of fresh air in this kind of service.

Laura D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clayton K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kandiss M. 
Évaluation :
4

Very friendly staff! And very clean facility!! And they have cameras throughout…..SAFE!!!

Jacqueline A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM HOWARD R. 
Évaluation :
5

Amazing spotless facilIty. Staff was super helpful and friendly. We had a one way truck rental from out of state that was supposed to be returned to another facility and they looked it up and transferred it to their facility and checked it in for us. Very easy loading even deep within the climate controlled interior units! Security systems are excellent! They deserve a PERFECT SCORE!

Hillary C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cameron T.  |  Online Move In 
Évaluation :
4

only issue for me is the location, far out of town

RICHARD NOEL V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KATHLEEN W. 
Évaluation :
3

There was no windshield wiper fluid in the vehicle also the key box is very very hard to find descriptions would be helpful. Additionally I was moved to this location after another location forgot to leave me keys in their key box.

Jillian H. 
Évaluation :
1

Again, horrible customer service. Services not explained thoroughly. Will never rent a Uhaul again

Chris V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

johnny L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis H. 
Évaluation :
5

Excellent, professionally run business. Wonderful experience so far. Couldn't ask for a more positive experience during such trying times. Thank you again. It's been a pleasure.

Christine G.  |  Premières impressions 
Évaluation :
5

Mobile pickup is confusing, because nowhere in the app does it tell you WHERE to look for the key lockbox. I had to go inside to ask.

Sandra C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RENEE APRIL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff W.  |  Premières impressions 
Évaluation :
1

Weird place. Employees seemed lost and not trained.

STEVEN MICHAEL H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donis D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELIZABETH LEANNE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEVIN MARLEY S. 
Évaluation :
3

You could have an employee who was capable of giving directions to the location. Google maps was inaccurate. The cab of the truck was not clean. Sand & garbage in the floor boards. Halfway into my drive a rattle in the engine began. Very unsettling when driving a long distance alone. Not only are your rates unbelievably high, but I felt it was not a reliable vehicle. Customer service is still important.

Gwynn W. 
Évaluation :
5

Great customer service very helpful. Well definitely recommend to anyone looking for Great service

steve r.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerry M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brittany K. 
Évaluation :
5

Awesome staff. New facility and reliable equipment.

Catherine C. 
Évaluation :
5

What a difference between the pickup site and the return site. Beth and Brian were way beyond just helpful. They were the perfect ending to a long day of driving. I felt good that all U-Haul employees weren't like those at pickup site.

Danny E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Santino S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert S. 
Évaluation :
5

Wonderful customer service!

Rick C.  |  Premières impressions 
Évaluation :
5

Very nice and helpful. Lots of RV Storage area.

Lisa F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven H. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

VERNON LEE S. 
Évaluation :
4

Eric (sp?) was very helpful over the phone. We originally scheduled tat 15' truck rental at the 465 S. Rock Blvd location, but they called us last minute to tell us that they wouldn't be ready at our scheduled time. So I contacted the Digital Cir U-Haul and they hooked me up. I used the 24hr/afterhours pickup option and it worked very well. Good work.

Steven B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William C. 
Évaluation :
3

Finish the building. After canceling 2 trailer reservations the day before I was supposed to pick up the trailer on a Sunday. I was lucky to find a truck with another company for less then u haul wanted.

Scott R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert n.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

zack w.  |  Expérience générale 
Évaluation :
5

I fit an entire JH Size U HAUL into thier 10x 20 unit. Very Impressive Quality to the whole facility. Very nice ladies in the box they are in.. they should be upgraded to a small office of equal quality to serve us all during summer. And winter..

Athena B.  |  Premières impressions 
Évaluation :
5

Employee on site was informative and fast. Didn't take long for pick up or drop off. Definitely the place to rent a U-Haul from.

RYAN RAY M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William C.  |  Expérience générale 
Évaluation :
5

The rental person was very good and you are lucky to have her.

CARL GEORGE M. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

MICHAEL MARTI D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MANUEL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tarek A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Madeline H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Laurence H. 
Évaluation :
5

Eric and his team are very helpful and professional and made the truck rental process very smooth.

MICHAEL LLOYD J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAZARO S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

zack w.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ty I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maria A. 
Évaluation :
5

Eric and Beth could not have been more helpful. Very nice facility, RV cover and electrical outlet were perfect for us.

chaeles r.  |  Premières impressions 
Évaluation :
5

Fast & easy pick up as well as dropped off. Friendly staff tops it off.

Josephine A. 
Évaluation :
4

I would've liked the option of having the rental for the 24 hour period that I paid for. I feel that a prorated price should have been given knowing the 29,99 $ rate is the price for a full day and that I was only able to keep the truck for 13 hours due to the way your schedule is set up. That property is nice and maintained but the location is very inconvenient and far from town. It was hard to pay the 0,89 $ per mile for the 20+ miles for the round-trip to pick up and drop off the truck!

Regina G. 
Évaluation :
5

Eric was helpful I thought I was in heaven. He was a Military Veteran, and so was I. We had a connection, and he understood my need , without me telling what I needed. He was kind, and respectful to me.

Michael S.  |  Premières impressions 
Évaluation :
5

I really liked how the reservation process was done on line. Erick was the gentleman that handled everything, very professional, friendly, the truck and car trailer was ready, he went over the contract, and i was on my way, ge was also the person there when i returned the equipment. Very pleased with the transaction, the truck and trailer, the complete process was great.

CALVIN OTIS N. 
Évaluation :
5

I have been to several U-Hauls. This is by far, the best one! Eric is great and very helpful ! I'll be sure to use this U-Haul again on my next journey !

Francis L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARKRUDOLPH J. 
Évaluation :
4

"I had to pick up some of my U-Boxes at a different location", Staff did good with the horrible system they were working with. Could not add U-Box containers to same account. 4 separate accounts. Still not sure if my last reservation is going to be there or if it is even at the location on reservation. Cannot Claim free Month because link on website only takes you to website not the place to Claim free month.

CHARLES ELMER E. 
Évaluation :
5

Great facility! Eric was very nice and helpful. Staff can really make a business or break it! So thank you for being friendly and helpful. The price is a bit steep but it is what it is!

KAYLA C.  |  Premières impressions 
Évaluation :
4

We reserved a truck from this location a week ahead to make a move to Fallon. We were told we would have to drive to Fallon for a truck when they had a truck at digital location when we reserved it and it was still there as late as Saturday. Not too pleased and cancelled.

RENEE APRIL M. 
Évaluation :
4

Have not actually used the facility as of yet but it all looks good

David S.  |  Premières impressions 
Évaluation :
5

Everything was nice and new. Eric was very nice and helpful

molly p.  |  Premières impressions 
Évaluation :
5

a new facility for RV storage and close to home. Hope we will enoy continued usage.

Nancy N.  |  Premières impressions 
Évaluation :
5

We were so excited to find this RV storage in the Reno area. RV storage is in short supply. I spoke with Eric after being referred by another facility. He was super nice and we went immediately to check out the facility. It is so well laid out and very easy to maneuver a large 5th wheel.

Linda B.  |  Premières impressions 
Évaluation :
5

Eric (the U-haul manager) was extremely gracious and generous. He joyfully spoke about the new facility on Pyramid Way and I immediately decided to move my 5th Wheel RV to his business ASAP. I moved my Montana RV to the U-Haul facility today (February 10, 2021) and had my pick of the uncovered RV parking spaces as I was their first "trailer RV" customer to secure a rental spot.

edward a.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris K.  |  Premières impressions 
Non reviews have been submitted for this location.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de libre-entreposage
    Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Icône de conteneur de U-Box
    Conteneurs U-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Icône d'attache de remorque
    Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

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