The staff at this U-Haul on the date and time of my move-in deserve recognition! This could have been an average review, and they made it Excellent instead. When I got to this facility, I had reserved a storage unit. The staff informed me that the elevators were broken in an extremely kind and empathetic manner and that I would unfortunately have to carry my stuff up the back stairwell 3 flights to the 3rd floor where my storage unit was. They compensated me for this graciously and more than fairly and were extremely empathetic, sensitive, and kind about it throughout the entire process. Even as I was waiting on them to work through my situation with me, they were continuing this behavior with each and every customer that I saw walk in that day. This staff deserves recognition! This is the type of customer service that makes a company and provides a good name for a company, especially during times like these. U-Haul has provided me with great optimism and reason to be a long time customer and I can assure this company that the benefit of a long time customer like me with referrals because of service like this will far outweighs the compensation that was provided due to inadequate facilities to provide easy access to the storage unit when unloading a truck. Thank you U-Haul! I want to personally say thank you and happy new year to each of the staff working that day, you all deserve great credit and recognition for what you did for me and please know that this does not go unnoticed and means a lot. Stay safe and healthy!Erik K. | Premières impressions
Customer Reviews for U-Haul Moving & Storage of Stamford
Pour nous contacter
Stamford, CT 06902
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The place is nearby and is practically always open. OkayMary B. | Premières impressions
Le client n'a pas laissé de commentaire.chris b. | Expérience générale
Luis and Allen were very helpful. Great service. Thank you UHaul.PAUL D. | Expérience générale
Wonderful experience! I didn't expect all that services for pretty much free… I meant what I paid was nothing!Jean D. | Expérience générale
Le client n'a pas laissé de commentaire.Tai T. | Premières impressions
The staff was very helpful. I much appreciated their efforts.PAUL D. | Premières impressions
Great staff. Adheres to customers needs in a timely manner. Very professional and respectful staff.Victor M. | Premières impressions
Manager Britney was very friendly and helpful.JAMES H. | Expérience générale
Excellent experience! Highly recommend these guys to anyone looking for extra storage space.Jeffrey P. | Premières impressions
The staff there was amazing. As someone who has experienced a series of tragedies over the last year, I cannot explain how heartwarming it is to have staff that isn't just professional, but kind and attentive, when you are moving and/or storing your life due to unforeseen circumstances. This is what is sorely needed. Jose and his people define what the experience should be for storage. Not "you are lucky to have us for storage", but "we are grateful to have you as a client." Would highly recommend for anyone.ARTHUR K. | Premières impressions
It's a pleasure to have U-Haul as my storage system. The one thing I would love to see is easier elevators. I don't have the strength to open/close the elevator doors without help. Thanks, Janet B.janet b. | Premières impressions
Le client n'a pas laissé de commentaire.Hernan V. | Premières impressions
The staff at your Jefferson St. facility are the best; particularly Jose, Brittany and Joanna. They are friendly, extremely helpful and know the business. You are lucky to have them.HALDEN C. | Premières impressions
Le client n'a pas laissé de commentaire.MERVIN S. | Premières impressions
Joese Sanchez and the head female manager there are "WOW" I have had the worse experience with every storage company but these two I don't even have the words for it. They made me feel like a member of their own family. The service,the attention to detail, the passion to help me and listen to me was incredible and that head woman manger is GREAT like DOPE.Every time she sees me she gives me a hug. I was going through a divorce and a separation from my daughter that daily hug made my day and she had no idea how healing it was. I wonder if she even knows she hugs me.She is just great. The level of service I got from there I know for a fact they didn't acquire that from Uhaul it came from somewhere else. Jose Sanchez Is an absolute Angel.I don't even want to leave Uhaul. I have told a lot of my friends to go there.There was a time I couldn't get access to my clothes. The storage was closed by the city for nearly 4 months. I had no clothes to wear to go to my interview and they could not let me in at all.It what a tough situation and I needed to get to that job interview and my suits were in that storage. I don't know how her and Jose pulled it off I got a rebate and I was able to buy a suit and tie for that interview and I got the job. Bravo to your team seriously.I love those twoCHERIF B. | Premières impressions
Le client n'a pas laissé de commentaire.Thomas M. | Premières impressions
The whole team is wonderful and super helpful to work with! Brittany and Jose are the best!WENDY G. | Premières impressions
Good process, Nice people. Newer truck than expected. THXDavid W. | Réservation
Services supplémentaires à cet emplacement
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Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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