Évaluations des clients U-Haul Moving & Storage of Stillwater

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Stillwater

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Brad H. le

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I had a storage unit at this facility and asked for the one month credit but the office person would not give it to me. I moved out of the unit. She got one month's rent but could have gotten more.

John C. le

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Le client n'a pas laissé de commentaire.

Leona S. le

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We had no problems renting the unit, finding our unit, and getting our things into storage.

Larry S. le

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They worked with us to get this changed to one way. We had called customer service last night to get this corrected, and again this morning and was directed to go to the Stillwater location and they would take care of us. It took a while but they were great. We left there with our issue resolved.

Rachelle S. le

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First the lady I believe her name is Samantha was very rude. Second we are like 90% sure we got bed bugs from the u-Hal

James O. le

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We did not have a dolly in the truck when we picked it up at 8am this morning, but I picked one up from another location.

Kacie P. le

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It took an hour as they had computer issues so I had to redo the check in even thou I did it online. Then the paperwork was all wrong. Did not list correct equipment and had wrong destination. They did comp most of the charges which have not been credited back yet and may not be till tuesday do to the holiday weekend.

RENE C. le

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thank you, it just became too costly, over the last 12 years, your increases outpaced my pay increases.

Adedoyin A. le

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Le client n'a pas laissé de commentaire.

Mike C. le

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Le client n'a pas laissé de commentaire.

Malcolm D. le

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Keep up the good work.

BRIAN H. le

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as good as you would want your storage facility

Malcolm D. le

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Le client n'a pas laissé de commentaire.

William K. le

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Le client n'a pas laissé de commentaire.

Christopher D. le

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Le client n'a pas laissé de commentaire.

Shane B. le

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Le client n'a pas laissé de commentaire.

Shannon W. le

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Le client n'a pas laissé de commentaire.

Karen M. le

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Perfect

Patrick S. le

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Again Great Service!!

Taylor V. le

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Le client n'a pas laissé de commentaire.

Dan R. le

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Le client n'a pas laissé de commentaire.

Darrell G. le

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Le client n'a pas laissé de commentaire.

Julie H. le

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Le client n'a pas laissé de commentaire.

Philip V. le

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Le client n'a pas laissé de commentaire.

David D. le

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Le client n'a pas laissé de commentaire.

Thomas W. le

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Le client n'a pas laissé de commentaire.

Susan G. le

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Samantha provided excellent customer service.

Dan R. le

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Le client n'a pas laissé de commentaire.

SUSAN M. le

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No improvements needed, only good things to say. Nathan Murray assisted me in reserving my truck and was extremely helpful. He asked me questions to improve my rental and gave me thorough information on what I was looking for in a rental truck. Von Crahan was working when I went to pick up my rental truck. To say she went above and beyond would be under-statement. She was polite, caring and helpful. She truly wanted to make my moving experience as easy as it could be. I would recommend her to anyone, she was beyond helpful and easy to work with! Outstanding customer service.

Bridget B. le

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I appeared to be fine. Location looked nice. I dropped the truck off after hours, so I had no contact with any employees. The key box could be located better. It was hidden behind some dollies, but otherwise the location was nice.

Dipendra B. le

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Le client n'a pas laissé de commentaire.

Stephen S. le

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Le client n'a pas laissé de commentaire.

Jacob S. le

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samantha helped me get my cats out of the cabin, which was not in her job description. thanks, samantha.

Kathleen F. le

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Samantha was very helpful and efficient. The facility was easy to access and clean.

Brad H. le

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Better than average facility but same disgruntled employees.

LARRY G. le

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Meet all of my needs.

kristie h. le

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All is great so far!

ANN R. le

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We've had numerous storage units at this location. The staff is excellent, particularly Samantha, who is truly top notch and makes it a pleasure to do business with U-Haul!

Araya f. le

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The person that helped us lacked in customer service greatly. They also did not give me any instructions on what the card was for or that my locker would be locked already.

Terry G. le

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Good storage facility.

Wade F. le

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it was great! Positive attitude. helpful. friendly.

Jim M. le

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A very good experience, Delouris and Don were helpful and very courteous. Will be back if I ever need this type of service again

Jean M. le

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I felt safe going there after hours, unit was clean, staff very helpful, courteous and professional! I would definitely recommend them to others!

Kaleb S. le

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All employees were considerate and helpful. Truck was super clean, though the unit itself have a small puddle right inside the entrance. Overall, happy

Samantha M. le

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It was extremely helpful and convenient and a great experience all around.

Yolanda W. le

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I appreciate everyone’s help and they were so nice. I will be back again when I need storage space again. Thank you

Erica J. le

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My reservation was moved to a different location without my knowledge. They said they would match the price, but went back on their word; said Melissa would contact me about it, she never bothered.

Taylor H. le

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The U-Box I rented had roaches living within it, without knowing I put all of my things into the U-Box and when I got it back my boxes had been infested with the roaches also. Very disappointed.

James A. le

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Melissa was extremely helpful, friendly, and did. Not act annoyed when I forgot my keys, or when she had to wait for me to get information she needed. Most def will recommend this place!