Fender on carrier was damaged and later fell off and i had to buy bolts zip ties and.tape to make it homeJERRY T.
Customer Reviews for U-Haul Moving & Storage of Stillwater
Pour nous contacter
Stillwater, OK 74074
(On Hwy 51 6th St on the far west side of town West side of Walmart)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.MARK S.
Le client n'a pas laissé de commentaire.Sharilyn S. | Expérience générale
Very customer oriented! Thanks!Belinda G.
The owner was more than helpful. She quickly addressed moving blankets that I could not return and said that she would clean the truck so that the next renter would not have to deal with the horrible urine smell.BRUCE W.
Le client n'a pas laissé de commentaire.GEORGE M.
Le client n'a pas laissé de commentaire.Raymond M.
Truck was clean but needs work done on truck steering. Representatives were friendly and helpfulDAMON C.
Le client n'a pas laissé de commentaire.Sarah M. | Premières impressions
Le client n'a pas laissé de commentaire.William H. | Premières impressions
Le client n'a pas laissé de commentaire.Sherry G.
Le client n'a pas laissé de commentaire.JEFFREY N.
Le client n'a pas laissé de commentaire.Stephen D.
I hate u-haul. Ill try Budget next time. Checking the van back in was a nightmare.Donald R.
Excellent service à la clientèlekennith D.
Easy drop off. Employee was extremely helpfulJAMES T.
Le client n'a pas laissé de commentaire.JERI W. | Premières impressions
We appreciated the woman who accepted the trailer as we turned it in early so we could unload the truck more easily. She was thorough and quick.LAURA R.
Quick and easy, used the website to locate what I needed and reserved online. Went to pick it up and was on my way in less than 20min. Very good deal and it helped me out a ton!!Ryan G.
Le client n'a pas laissé de commentaire.GREG M.
Truck was trashed, could not see safety through the windshield, truck on empty. Before I left I pointed the issues out with the truck, Was told â€œYa the College Kids leave the trucks a mess. â€œ I pointed out the tank was on empty and the fuel on the contract said a quarter tank. She said the kids will be charged for the fuel, I said but I have to leave it with a 1/4 tank or I'll be charged..She said there is a Shell station 3 miles down the roadâ€¦She was very nice, not rude at all, was just like it's the only truck I have with a ramp, If you don't want it, I understand we are just so low on equipment.. John Howarthâ€¦.John H.
Service agent was great, the truck needs attention.Waymond B.
Melissa is always so helpful and kind at the U-Haul Store on 6th St, in Stillwater, Ok. The other U-Haul site off of Airport Road is very rude and shows little care to help patrons. They could learn a great deal from Melissa and how wonderfully she treats people who come to the 6th St site.Ronna B.
Le client n'a pas laissé de commentaire.tamara B.
Le client n'a pas laissé de commentaire.Roger J.
I picked up a 20 foot truck Wednesday and the windshield was covered in bugs. I had to take it to get gas and wash the windshield. The inside of the truck had dried I don't know what all over the cup holders. It also looked like it had peanuts in it. The passenger side floorboard was dirty too. Grass all over it. I told the guy working about it and he just told me well it was checked by a manager. I also never got my link to pre-check the truck. I took pictures of the mess. I swept it out myself. You think if I pay 800 $for a vehicle that they could at least put a little effort into making sure it is clean.JAMES R.
Le client n'a pas laissé de commentaire.Tom C.
Le client n'a pas laissé de commentaire.Danny L.
The employees in Stillwater were very nice and accommodating with my U-Box delivery! They called me when it was delivered 5 days early and ensured I got all my belongings when I accidentally left some behind. I would recommend this service to anyone looking for an alternative to a U-Haul truck!Nicole B.
Le client n'a pas laissé de commentaire.Jeremy M. | Premières impressions
Le client n'a pas laissé de commentaire.Charles A.
Le client n'a pas laissé de commentaire.Candice Z.
I brought the truck back with more fuel than when I picked it up, but I was still charged for 3 gallons. The truck was nearly topped off, so I'm not sure how the attendant read 7/8 full.PATRICK B.
The people in Stillwater were amazing!!! Just because of them I would go back, the check in lady in Brush was another storyMichael B.
We have a son at OSU and needed a place to store all of his dorm stuff over the summer. The storage at this facility was clean, secure and easy to use. I set everything up online and when I asked questions, I was immediately answered. We rented a one way truck to haul everything and that worked perfectly also. The gentleman who helped us was courteous, knowledgeable and respectful. We will use them every year we are here!WILLIAM S.
Extremely helpful and courteous.Clellie R.
Melissa Johnson was polite and professional. no issues.David T.
Le client n'a pas laissé de commentaire.Brett S.
Le client n'a pas laissé de commentaire.Kamika B.
Easy location and checkout process.Mark F.
The 20 feet truck I took didn't have cruise control. I would love it if it has the feature.Rowshon Ara Mann M.
Even with online check-in for the purpose of expediting the pick-up process, I still had to wait in line the morning of pickup for about an hour. My pickup appt time was for 7am but looking at the website for this location, it says they don't open until 8am. Someone showed up around 7:30am but I still had to wait inline for another 30 mins or so. Kinda dumb to waste all that time completing the online checkin info.Charles B.
Le client n'a pas laissé de commentaire.Angie G.
Le client n'a pas laissé de commentaire.William R.
Le client n'a pas laissé de commentaire.CHARLES D.
Le client n'a pas laissé de commentaire.Barbara H. | Expérience générale
There was a lot debris and glass in the common drive areas to get to our unit. We often worried about getting a flat when we had to go our storage unit. Our rent was fairly pricey to begin with and kept increasing. We ended up finding another facility that offered us a larger unit for 50 $cheaper per month.Kelsey F. | Expérience générale
Impossible to get in touch with staff over the phone. When I showed up nobody was present. I was eventually assisted by a gentleman smoking a cigarette during the majority of our interaction, who had a rather off-putting monologue about his struggles with smoking addiction. Although the trailer functioned as it should, it smelled of mildew and cigarette smoke, a smell which consequently permeated the furniture going into my smoke-free home.Hunter H.
Le client n'a pas laissé de commentaire.Brian P.
The drop off process was quick and easy- keep up the good work.Deaven C.
First time using a pod-style moving system and it was flawless.Ian K.
Le client n'a pas laissé de commentaire.MARCUS A.
Le client n'a pas laissé de commentaire.Sean C.
Le client n'a pas laissé de commentaire.Bradley S.
Le client n'a pas laissé de commentaire.Kenneth T.
Le client n'a pas laissé de commentaire.TODD P.
dropped off a piece of equipment at 7:00 when they were supposed to be open. Nobody was there. Also called later to check on receipt and nobody answeredclifford B.
Le client n'a pas laissé de commentaire.Noah B.
Everyone was nice and willing to help.JODIE R.
Le client n'a pas laissé de commentaire.BRANDON C.
Le client n'a pas laissé de commentaire.MONTGOMERY K.
Le client n'a pas laissé de commentaire.Arron G.
Le client n'a pas laissé de commentaire.Mohammad H.
Le client n'a pas laissé de commentaire.LYLE A.
Le client n'a pas laissé de commentaire.Tara S. | Online Move In
Easy in and easy outJohn R.
Le client n'a pas laissé de commentaire.CAROL D.
Le client n'a pas laissé de commentaire.Christopher H. | Expérience générale
When I arrived and tried to check in, the key was missing. The clerk discovered another employee had taken the key to Walmart. I had to wait for the clerk to drive to and from Walmart with the key to the vehicle. The inside of the truck and cargo area were filled with live cockroaches scattering all over once the doors were opened. I had to purchase insecticide before being able to load the truck. The gas tank was only a quarter full of fuel, and I had to stop and fill up before we were able to do anything else for our move. Worst experience to date with Uhaul.Michael C.
Le client n'a pas laissé de commentaire.Steven A.
The lady who helped with the rental and the man who checked me back in were very helpful and helped things go quickly.Bartow M.
Le client n'a pas laissé de commentaire.Ken D.
The only problem was the employee in OKC UHAUL STORE gave us information that we would be able to store the storage unit that night and when we got there to the storage unit and checked in at front gate they said it was after hours and to come back then had to stay in a hotel to be able to unload the Uhaul the next day.Tracie H. | Online Move In
Le client n'a pas laissé de commentaire.Chris A.
Le client n'a pas laissé de commentaire.JOHN M.
Make sure the person doing the paperwork isn't falling asleep the entire time I got there expecting to get a 26 foot truck that's what I reserved but only had a 20 foot super super bad experience this timeCHANDLER K.
Le client n'a pas laissé de commentaire.Ronald S.
Le client n'a pas laissé de commentaire.THOMAS C.
Truck was dirty and had a check engine fault that was no discussed with the customer.Kenneth D.
Le client n'a pas laissé de commentaire.James M.
Le client n'a pas laissé de commentaire.M. Mohsin T.
I was told that I would receive a receipt by e-mail and as of yet I have not received a receipt. Please forward.mike M.
This location has the absolutely the best people and service. Merci encore.PAUL W.
Le client n'a pas laissé de commentaire.WANDA H.
Le client n'a pas laissé de commentaire.Denise M. | Expérience générale
Le client n'a pas laissé de commentaire.ROCKFORD T.
The staff was excellent.JOHN A.
Le client n'a pas laissé de commentaire.Jamie T.
This was a disaster! I rented to pick up electronically before they opened. I confirmed that the key would be accessible in a lock box. I had movers being paid during this time. We had to wait an hour in the parking lot until they were open. Not the fault of the location, but the fault of the reservationist who took and confirmed my order. Don't use that electronic system!!MARGUERITE H.
I had to find someone to help me and then she told me I could unhitch the trailer myself.Guy W.
Excellent service à la clientèleEric S.
Le client n'a pas laissé de commentaire.holly u. | Expérience générale
Le client n'a pas laissé de commentaire.Mikal M.
Le client n'a pas laissé de commentaire.VANESSA B.
Le client n'a pas laissé de commentaire.Matthew H.
Le client n'a pas laissé de commentaire.STEVEN B.
Le client n'a pas laissé de commentaire.JOE J.
Floor dirty. Trash in seat. Hood and windscreen covered in dead bugsJOHN B.
The office dynamic was so disorganized! Need more staff working than just one person and one computer!! I walked in one day to check out of my unit & was met by a line of 10+ people, after waiting for 10 minutes and not one person moved, I left!Sarah G. | Expérience générale
Le client n'a pas laissé de commentaire.BAILEY W.
Le client n'a pas laissé de commentaire.TRICIA S R.
On May 7th I reserved a 20' truck for May 28th to move my daughter home from her college apartment. I showed up at the U-Haul facility at 7:45am on the 28th to pick up the truck. They had one 20' truck on premise but they said I couldn't have that one and that they didn't have a truck for me. Keep in mind, I'm the only one there at that time and I have a reservation for a 20' truck and there is one on the lot. My daughter had to be out of her apartment by 5pm that day. After an hour and a half at the U-Haul facility the best they could do was rent me a 12 foot trailer. The 12 foot trailer was a major inconvenience as we had to make 2 trips between Stillwater OK and Glenpool OK to move all of her stuff which is an extra 140 miles roundtrip.James H.
Le client n'a pas laissé de commentaire.Mike P.
Le client n'a pas laissé de commentaire.Shanel M. | Expérience générale
Staff was very helpful. Made sure I had what I needed. The customer service line you get shunted to by calling any uhaul is a miserable experience, and I could definitely see this costing customers' business. It's really terrible.Eric W. | Premières impressions
There were a lot of people there to pick up rentals. Only one guy working. He was great and really hustled. Another staff member might have been helpful though.Michael B.
Le client n'a pas laissé de commentaire.Gregory D.
Le client n'a pas laissé de commentaire.John L.
Le client n'a pas laissé de commentaire.MIKEL B.
The two people who served me were very nice to work with. Excellent service à la clientèleChuck H.
Very quick and easy check outStacey R.
Great place.Russell J.
Le client n'a pas laissé de commentaire.Joseph D.
Le client n'a pas laissé de commentaire.roneisha L. | Premières impressions
Le client n'a pas laissé de commentaire.Samantha M. | Expérience générale
The only issue I have had so far is every time I open the door, the alarm goes off. I have checked into the storage facility previously, but the alarm still goes off.Katelyn S. | Online Move In
Le client n'a pas laissé de commentaire.Robert N. | Expérience générale
Le client n'a pas laissé de commentaire.JOHN P. | Expérience générale
Le client n'a pas laissé de commentaire.Robert N. | Premières impressions
Very friendly and helpful staff.Roger M. | Online Move In
Le client n'a pas laissé de commentaire.DAVID C. | Premières impressions
The staff are very understanding, helpful, communicative, like talking to friends despite the utilitarian state of the business, during the stressful times of "moving"- which both business and the type of staff are essential. U-Haul is very fortunate in this regard at both my pick-up and drop-off locations. Thank you for hiring these "winners".Sharilyn S. | Premières impressions
Le client n'a pas laissé de commentaire.Samantha M. | Premières impressions
Le client n'a pas laissé de commentaire.Lesli Ann Morgan M. | Premières impressions
We had no problems renting the unit, finding our unit, and getting our things into storage.Leona S. | Premières impressions
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