Customer Reviews for U-Haul Moving & Storage of Sun Lakes

6 806 évaluations

24908 S Arizona Ave   Sun Lakes, AZ 85248
(Entrance Southbound on Arizona Ave before Riggs Rd & WB on Riggs)

(480) 883-3065

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(480) 883-3065

24908 S Arizona Ave
Sun Lakes, AZ 85248
(Entrance Southbound on Arizona Ave before Riggs Rd & WB on Riggs)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Échange de bonbonne de propane
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Wish we could keep the moving pads.

Louis P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADOLFO R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tomasz S. 
Évaluation :
5

The staff was very accomodating and very fair in the billing for my rental. We rent multiple times a month and we will be back to this location for their great service! Merci.

MICHELE B. 
Évaluation :
5

Mr Padilla was extremely helpful and went above and beyond with his customer service. I will be back to rent from this location again. The world needs more customer service representatives like Mr Padilla.

JEREMY C. 
Évaluation :
5

Fast service - did the online reservation and picked up at desk - was in and out in about 10 minutes

Patrick K. 
Évaluation :
5

Used app to check in . Very good only issues were small . Truck that was in front on rental needed to be moved and had to ask for the pads I rented .

Timothy W. 
Évaluation :
4

I initially made a reservation a couple weeks prior to the rental date. Leading up to the rental date, I was called three different times to change the location of the rental. When I did show up to the reserved time and the most up to date location, the vehicle was not returned from the previous renter. So the associates had to call around and sent me to another location for the pick up. I was promised a 50 $return that I should see on my card in the next couple days. After all the confusion and inconvenience, it went smoothly and got the rental truck. It worked out great

BRISCOE W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert G. 
Évaluation :
5

Pick-up was great friendly and on time

David S. 
Évaluation :
1

Improve on everything, ONE OF THE WORST experience I had all the way from reserving ubox containers online to the customer service (one of the horrible/terrible) uhaul traffic service, I had to literally beg for the timeline on when my uboxes will arrive, they changed delivery time multiple times and we were running out of time for moving. I can write a book to describe my entire process from reserving the ubox to the delivery. I think it is waste of my time and efforts. If there is anything UHaul could do is return my 16 $+ that you owe me which still shows in my dashboard balance as negative 16 $+ overcharged me.

Srinivas B. 
Évaluation :
5

The staff and equipment at this location were excellent! I believe the service reps name was Kisara, she was knowledgeable and efficient and super helpful! She made the early morning experience of pickup and attaching the trailer to my vehicle easy and pleasant! Thank you U-haul for hiring great people!

ELVA P. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

KENNETH B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONALD R. 
Évaluation :
5

I met 4 people at this location and everyone was super nice and helpful. Truly a great experiance.

Diane S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KIRK R.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KARLA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MELISSA S. 
Évaluation :
1

Almost everything about this rental experience was dissatisfying. I received conflicting information several times and no one knew what the other was doing. Then when we arrived to pickup the truck, the UBox was supposed to be attached and was not. That took another 30min. I rented the truck for 4 hours but was told I had to have it back in 2 hours. Those are just my major concerns... Not sure I'd use this location again...not worth the headache/hassles.

DAVID V. 
Évaluation :
5

U-Haul Moving & Storage of Sun Lakes has always provided exceptional service. Management and staff was and always is very professional courteous. Though my move was unexpected, I was able to reserve a Truck and buy supplies to get me through the day. I'm a return customer and will always recommend them to family and friends.

JESSICA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marc C. 
Évaluation :
5

Keep doing what you are doing! Thank you!

BARBARA H. 
Évaluation :
5

The staff is super friendly and Knowledgeable

ANTHONY D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jade T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jim W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

OBINNA N. 
Évaluation :
5

Very nice people at the store and would definitely use this storage unit again if need be.

Sheryl M.  |  Expérience générale 
Évaluation :
5

Your mobile pickup sucks. Seriously - you guys are years behind what everyone else is doing. It's a joke how it takes an additional 20 minutes of “verification” when I arrive. Why not do all of that at the time of reservation? I'm done with you guys.

David W. 
Évaluation :
5

Suggest items, at the time of the rental, to the customers that would improve their experience such as locks and tie downs.

SAMUEL W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIO V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMANDA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wayne B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAYMOND B. 
Évaluation :
3

U boxes are still in storage. Brought bx1 then by request picked up bx1 delivered bx2. Picked up bx 2 and was not ready. Took box with no lock. Then charged for bx2 not bx1. Got notice bx 1 was going to be impounded(?) Box 2 was then put on auto pay. Its been ok. CALLED to put bx1 on auto pay but system wouldn't take it. Called a different number said it was ok. Now charges 64 $+ for bx1 and 52+ for bx2. No one can tell me why. People at main number are very nice, people at storage in chandler are not so much.

Carol B. 
Évaluation :
1

Got charged 20 $for returning truck early but after store hours. Tried checking out through mobile, but reservation was not listed online where I could select “drop truck off” . So I just left the truck and dropped the keys in the box. Came in the next morning to speak to someone and In the middle of trying to explain the situation to the manager, she cut me off and said “you are not getting your 20 $back.” And insisted that I never showed on her computer that I tried checking in. How can I check in if the reservation isn't even showing on my Uhaul account?? Horrible customer service. I asked to speak to corporate and she gave me the wrong number, came back in to get the right number, and argued that the number she gave me was right, it wasn't until another staff member gave me the right number. Left the store and called customer service, explained the situation and was told they could not refund me the 20 $because the manager took it upon herself to notate in the account not to refund the charges. I feel like the manager there did more to inconvenience my experience and to prove her self right rather than to offer any kind of help in the matter. This is business and you should be able to provide good customer service but she didn't even try. I will never forget this experience and I hope someone fixes this so that other customers aren't treated the same way.

TROVADOR D. 
Évaluation :
5

There needs to be clearer, faster and more user friendly process for checking in when the location is closed. It took us close to an hour to get checked in.

Thomas M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CRAIG C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JUDY S. 
Évaluation :
5

I have never had any problems with this location.

STEVEN S. 
Évaluation :
4

The wheels on the trailer I rented were quite dirty/greasy. It would be really nice if the trailer and wheels were soaped down, scrubbed and rinsed off really good. The tires were nice and like new, I'm glad for that! I will rent a trailer again though.

JEFFREY B. 
Évaluation :
5

When I called in advance to see if there was a pickup truck available at 25908 Arizona Ave, they said yes, took my name. I told them I would be coming to pick up the truck within the hour. In 30 minutes I was in the store and they said they did not have a reservation for me, but they did offer me a van.

HENRIETTA K. 
Évaluation :
5

I was pretty in the dark throughout the process as far as when our box would be shipped, where it was, and when it was arriving. Better communication up front would be super helpful. I had to call each location for updates and they were extremely polite, but there was confusion. At one point the store in Texas thought we never received a Ubox (when they had already picked ours up), so definitely some unnerving moments along the way. Overall it got here on time and safely so I can't complain about the result.

Zachary B. 
Évaluation :
5

This team is on top of their game! All aspects ( reservations, check-in, hookup, return, unhook, and checkout) we're excellent!

Jeffrey G. 
Évaluation :
5

Showed me where to put trailer. Inspected it and unhitched it and emailed the return receipt by the time a return home. Very friendly and certainly knew their business.

Ed R. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Kevin G. 
Évaluation :
4

I really think that U-Haul in general needs to redo their policy for rentals. I paid a set price to go across country and drop off at a location in Tennessee. I was informed that the rental was for 6 days and that if I kept it any longer, I would be subject to a daily fee. If that is the policy… then I SHOULD get a credit if it's days before it is due back. That is my opinion…

ALAN W. 
Évaluation :
5

Staff was nice

Richard F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin B.  |  Premières impressions 
Évaluation :
5

n/a

Oscar T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alicia G. 
Évaluation :
5

So far so good!

Jeff W.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

richard d.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JANICE V. 
Évaluation :
5

Put up some signs in the side/back parking area to guide wayward returnees (us) to the front area for the return.

Ernest B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica N. 
Évaluation :
3

You should do a MUCH better job warning your customers if electronic check-in is the only option at a particular location. You need a smart phone with a good camera and at least 2 other people that can be easily reached by phone for this ridiculously complicated process.

Rob D. 
Évaluation :
5

The service was excellent.

MARY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEX G. 
Évaluation :
5

I had to wait for a ride to come pick me up after I returned the truck. I believe it was the manager, told me to wait inside as there was a chair and water if I needed it. While I was waiting another gentlemen checked on me to make sure I was good as I was thirsty and wanted to get out of the 105 degree heat. Thank you. It's the little things that make the difference.

TIMOTHY O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PRADEEP G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAY G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KURT L. 
Évaluation :
2

We experienced an avoidable mechanical breakdown costing us 2,5 hours of our vacation time. No compensation or discount was given for our inconvenience or for having to sit for those hours in 100 degree heat waiting for roadside assistance

Roderick N. 
Évaluation :
4

The sun lakes location was the only good uhaul experience i've had with this order. Working with the downtown Chandler location has been a nightmare! They never answer their phones, my container was moved without my knowledge and I had to physically go to the store to find my boxes. After locating them I found out that my reservation had been archived while my uboxes were full and it took 3 days to get the issue somewhat resolved so I could book help through movinghelp.com.

SHAHNA C. 
Évaluation :
1

The young kids that the manager hires are basically there to collect a paycheck and nothing more. They are extremely unhelpful and get around to “helping” you when they are ready. Their communication skills are of that of a small child. Very disappointed in my experience every time I unfortunately have to unload at this location.

JORDAN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luchana T.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis C. 
Évaluation :
5

Very easy procedure and very professional staff of young people

KEVIN G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tom S.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SYLVIA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSHUA J. 
Évaluation :
5

They just took paperwork from me and didn't ask me for my mileage.

oscar S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RYAN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Isabel D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jill C. 
Évaluation :
4

What would be viewed as an excellent experience was marred at the end. I was told my truck had a full tank of gas. It didn't - and I took a picture of the gauge before I left the parking lot. I did as instructed and filled the tank up when I returned it, expecting to get a small credit, I estimated about 3-4 gallons worth. I was told sorry, U-Haul could do that. That I was expected to stop filling up the gas routinely and turn on the truck to check the gas gauge so I could have stopped at the proper point. What a crock of crap that is. Again - U-Haul told me it was a full tank, and to return it full. So if I hadn't have taken a picture, and returned it 3 or 4 gallons of gas low, U-Haul would have hammered me then. It was a no win situation. I was very happy with how well the truck worked, and how clean the truck was, and how easy the check out process was. All great - but this last little thing really frustrated me. We are only talking about ~10 $of gas probably, but in today's crazy inflation, 10 $is 10 $.

WAYNE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHAD R. 
Évaluation :
5

Great customer service,

EDUARDO L. 
Évaluation :
1

They did not explain the rental rules clearly and when I returned the van after 2 hours they charged me 40 $for 1/4 of 1/4 of a tank… I would've put gas in it should I have known. Have a storage unit there and will be moving it immediately…

CODY M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cass O. 
Évaluation :
4

Had my drop off date scheduled and then told I could not have that date and had to wait another two weeks. Took long time to get pickup. Just process overall was not friendly. Was also told that drives only work 8-5 but then waited all day for pickup at 7pm.

April B. 
Évaluation :
5

great people working there very helpful

HARDY W. 
Évaluation :
5

These folks always go above and beyond to make it the best experience possible. My Go To U-Haul store.

CHRISTOPHER M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUSTIN G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN M. 
Évaluation :
5

It was nice to have a vehicle with features like power windows and mirrors, backup camera, and Bluetooth. The staff was friendly and helpful.

KYRON D. 
Évaluation :
5

excellent service

scott M. 
Évaluation :
3

To much dust needs more paving ! The people were great!!!

JERRY S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GERALD B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Margaret P.  |  Expérience générale 
Évaluation :
3

I told the clerk that at most I would be taking the Uhaul 20 miles, which was a huge overestimation. I was charged 45 $and told that if I didn't go that far I would be reimbursed. I barely went 10 miles and still have the 45 $charge on my account, with no easy way of updating it, as was promised.

NATASHA O. 
Évaluation :
2

There were so many furniture pads that they took up too much room. There were definitely not enough boxes for a 3 bedroom home. The dollies I reserved were not delivered. The home they picked them up from was damaged and I still have not been contacted about a resolution.

Melissa H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOSE V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward G.  |  Premières impressions 
Évaluation :
5

The manager is very good.

JAMES H.  |  Expérience générale 
Évaluation :
3

Maybe someone could go out to the truck with you to go over the condition and give a brief summary of operation. No one did this with me. Had to call with questions when I got home with the truck.

ROBERT D. 
Évaluation :
5

Friendly and helpful staff, clean and safe location, wide assortment of vehicles, trailers, and supplies all readily available. Quite impressive!

PAULO S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KARL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHELSEA A. 
Évaluation :
5

Make sure the trucks are not so park close so you can get out easly. They gave us another truck we were on our way

Mary O. 
Évaluation :
5

Xavier, Esteban, Dakota, and Robinson were so very pleasant and helpful! They should all get a raise immediately. I recommend this site and dealing with these men with five stars.

ROSS S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Randy V. 
Évaluation :
5

It was quick and smooth. No recommendations. Great job!

THOMAS W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Toni A. 
Évaluation :
5

This location is my GO-TO spot in Az. They are always professional and helpful. Dakota is super quick and is mission orientated.

Matthew P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jon B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOSEPH W. 
Évaluation :
5

The gentleman that helped me was great!. Very kind and professional. He explained everything asked if I had questions and sent me on my way.

BANITA B. 
Évaluation :
3

Employees did not pull my truck to the front and made me walk to the back to get it, also made me load my appliance dolley

Alan S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES H. 
Évaluation :
5

very efficient and knowledgeable staff

SCOTT S. 
Évaluation :
4

Mix up with change of customer name. Corrected well by manager

walter c.  |  Premières impressions 
Évaluation :
2

They make a mistake with my reservation. They charge me double. The employee who helped me not even went outside to show my were was my unit, even he knew I was struggling to understand the map.

Lilian T.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Bobby T.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David W.  |  Expérience générale 
Évaluation :
1

Rented 10 x 25 foot rv space online for a move in date of 6/19/21. Upon arrival informed they have a 10 x 20 spot. Staff stated nothing they could do to help, take it or leave it. I had just purchased the trailer that day and had expectation it was to be stored in safe location. The spot was advertised as covered however 1/3 trailer was uncovered. I was able to secure a spot in a different storage facility the following day and moved the trailer less then 24 hours after we arrived at uhaul. I spent 120$ for 18-20 hours of storage in a site. The 2 young men on duty were poorly trained, one young man was trying very hard to find a solution but appeared subordinate to the second young man and that young man never looked us in the eye and simply said it's not our problem, the reservation system never works and does not guarantee you what you rented and take it or leave it. I trusted the reservation to have a spot to park my brand new trailer at, I could not just leave it on the street. Not many options late afternoon on an Saturday afternoon on a reservation I made well in advance

Anthony Y.  |  Expérience générale 
Évaluation :
1

I reserved a 25 foot covered RV slot, was not available, I was put in a 20 foot spot. The rv is not covered. Why reserve a spot that is not available?

Anthony Y.  |  Premières impressions 
Évaluation :
5

Thank you. I will be in contact when I need storage again.

robert v.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jalen H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff B.  |  Expérience générale 
Évaluation :
5

I have been renting trucks and trailers from this facility for years. I even saw them build the storage facility as I was driving by or renting a truck. I have always had an excellent experience at this facility renting a truck or trailer and now renting a storage unit. Thank you U-Haul and your excellent people. Bill

William M.  |  Premières impressions 
Évaluation :
5

When I called regarding my reservation at a different U-Haul location and they told me my reservation was no longer valid because my spot was already taken by someone, I went into panic mode because my husband was driving back with the boat at that very moment. The staff at that other location was very cold and couldn't be bothered to try to make things right. I found this spot on a chance the next morning and called as soon as I could and spoke with Alisha Padilla who was extremely friendly and a pleasure to work with. Thank you for taking the time to listen to me and making my experience with U-Haul much better than the last one. When we got to the U-Haul location, Alisha had already left for the day, but two young men were there who were also just as pleasant and were very helpful. I didn't get their names, but they should be recognized for their exceptional customer service as well.

Michelle U.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sue a.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mike S.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ZANA I.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john w.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREW P.  |  Premières impressions 
Évaluation :
5

Thanks to owner (first name starts with E) who instantly recognized my need for a bigger unit! Just a suggestion to offer something else if the cylinder lock is not needed. I already have a cylinder lock and would have preferred the hitch cover instead (which gives Uhaul advertising on the road).

Kevin R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john w.  |  Premières impressions 
Évaluation :
5

Everyone was very helpful and made our experience a good one.

Regina H.  |  Expérience générale 
Évaluation :
5

Great customer service and such a clean facility!

LISA Z.  |  Premières impressions 
Évaluation :
5

Well run U-Haul store. Manager does a great job

MARK S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawn S.  |  Expérience générale 
Évaluation :
5

Thank you guys for the help

Andrew D.  |  Premières impressions 
Évaluation :
5

Ashley and Alysha are the A-Team of uhual. They make every visit to uhual an experience and a dream come true.

ALEJANDRO D.  |  Expérience générale 
Évaluation :
5

I highly recommend the Sun Lake's Chandler storage and truck rental.

Francine C.  |  Expérience générale 
Évaluation :
5

Wonderful experience. Alisha Padilla was excellent to work with and accommodated our needs. Highly recommend .

Wendell H.  |  Expérience générale 
Évaluation :
4

It was great! But when we reserved a unit we asked for a climate control unit. When we showed up there were no climate control units. But they were very nice and apologetic about it. We worked it out!

jason s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Philip B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donna W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOANNE H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela C.  |  Expérience générale 
Évaluation :
5

Everyone did their part and extremely well. I got a call from the manager saying my trailer was available tomorrow. She knew where I was going and concerned about my travels due to weather conditions. Personal Touch.

Eugene H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK G.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

toby d.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kim G.  |  Expérience générale 
Évaluation :
3

I had a problem with billing. I pay most of my bills, including this one, by internet.

Morris J.  |  Expérience générale 
Évaluation :
5

Very friendly staff

Don B.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rhonda C.  |  Expérience générale 
Évaluation :
5

Alisha Padilla called to confirm the rental. Upon our arrival she went well beyond normal customer service to make sure all of our desires were met or exceeded. Excellent service à la clientèle.

Thomas W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy B.  |  Expérience générale 
Évaluation :
5

They staff was very friendly and I was grateful for their assistance and support to make it as smooth and easy as possible. They also assisted with switching my return of the rental truck and vehicle transport, because they saved me from driving to another location to return them. I would recommend this storage facility to anyone!

Timothy B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hui-Chin Y.  |  Expérience générale 
Évaluation :
5

We would still there, but had to move because we needed a larger spot. Will come back when one becomes available.

JACK M.  |  Expérience générale 
Évaluation :
5

I have never had a bad experience at UHaul. Most frequent locations are Chandler (Alisha), other is Ft Collins on College street.

Eugene H.  |  Premières impressions 
Évaluation :
5

Ashley was great

sarah b.  |  Premières impressions 
Évaluation :
5

This facility is the best, very friendly and helpful. The other thing is I was greeted by a young man ( Larry Smith ) to rent a storage space and for such a young man he has a heck of a future ahead of him with his attitude. I will be the first to say we need this young positive attitude to continue for our future he was exceptional good job!! I also want to say when I picked up the truck the ladies behind the counter mirrored the exact same customer service. Thanks again, the Fritz family

jason f.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Victor P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregg S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WAYNE K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jim D.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Keith W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TYREISHA M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david b.  |  Expérience générale 
Évaluation :
5

Very well managed staff

Gino J.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GERRY H.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Val V.  |  Premières impressions 
Évaluation :
3

Every time it rained, our side of the area was cover in water for several days making it difficult to get to the motor home. Rating would have been higher except for that problem.

Bill W.  |  Expérience générale 
Évaluation :
5

Alisha Was extremely knowledgeable and professional!! She guided me on everything as a first time user of Uhal!!

ZANA I.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TODD L.  |  Premières impressions 
Évaluation :
5

Great facility and the staff was very helpful!

Steven L.  |  Expérience générale 
Évaluation :
3

The storage lot is not well maintained because the tree above my space is never trimmed or cleaned up. The leaf debris is messy & dirty on the camper. The covered area was only a partially shaded area. The lot is very dust & most campers are covered in dust. We have to wash them before you can use them.

JOHN H.  |  Expérience générale 
Évaluation :
5

A

Craig B.  |  Expérience générale 
Évaluation :
5

The only complaint is the back lot where you park the rv is that it doesn't drain well. Water gets deep hard to acces.

Gregg S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

steven m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTA G.  |  Premières impressions 
Évaluation :
5

They are so helpful and nice!!

Laurie D.  |  Premières impressions 
Évaluation :
4

The gate is broke so you can't access the units. It needs to get fixed quickly.

David S.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

michael b.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Greg R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david b.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kerry J.  |  Premières impressions 
Évaluation :
4

Alisha at Az av and Riggs was very accommodating and friendly. The other staff were good too. Mike Donnelly.

MIKE D.  |  Premières impressions 
Évaluation :
4

Why did I have to purchase a U-Haul lock? Other spaces had various types of locks. Don Palm

Donald P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharon W.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jesse C.  |  Premières impressions 
Évaluation :
5

A

Craig B.  |  Premières impressions 
Évaluation :
3

Lights/motion sensors only occasionally worked. Gate was often open/inoperable. No RV Dump. Propane hours and available personnel was scarce. Price was very reasonable.

Richard N.  |  Expérience générale 
Évaluation :
3

We had termites in our unit when we were moving out of it after a year. It looked as though they came through a patched hole in the cement floor.

Dante P.  |  Expérience générale 
Évaluation :
5

Very nice staff, clean, everything well maintained.

Corey C.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kim G.  |  Expérience générale 
Évaluation :
4

Overall good prices, facility and business. However after a rain my trailer would sit in 4 inches of water until it evaporated. I had to bring in gravel myself so I could access my unit. They wouldn't do anything to help even though they knew of the problem.

David W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jim D.  |  Premières impressions 
Évaluation :
5

Alisha was fantastic to work with!

Steven L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

frank r.  |  Expérience générale 
Évaluation :
3

The door on my unit did not close properly. There was a gap at the bottom which allowed dirt & dust to enter. My belongings were dirty.

Roger N.  |  Expérience générale 
Évaluation :
5

Very helpful and easy to work with

Timothy A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THERESE S.  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Danielle L.  |  Premières impressions 
Évaluation :
5

Alisha and Mark were very helpful and a pleasure to work with!

Steven L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacquelyn M.  |  Premières impressions 
Évaluation :
5

The staff (Gen Manager) was super friendly and got us exactly what we needed at an extremely good price. It took no time at all and she got us hooked up with auto pay quickly. HIGHLY RECOMMED; EXTEMELY HAPPY/SATISFIED!

Dennis H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Douglas s.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael M.  |  Premières impressions 
Évaluation :
5

Lots of patience and great customer support. Merci.

Dakota J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Morris J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dakota T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sue A.  |  Premières impressions 
Évaluation :
5

Exceptional staff! Will recommend this Uhaul To all my friends Chris, Kristara and Sonia are awesome and run this facility awesome.

Sonia N.  |  Premières impressions 
Évaluation :
5

Staff has always been helpful and polite

Lisa V.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TED R.  |  Premières impressions 
Évaluation :
5

Everyone was very friendly and helpful. Room was clean and up to my expectations. Check-in process was quick and easy. I would recommend this U-Haul location to anyone looking for storage.

Richard L.  |  Premières impressions 
Évaluation :
5

Manager made things work. Excellent

luciana u.  |  Premières impressions 
Évaluation :
5

They found me good size unit

linda d.  |  Premières impressions 
Évaluation :
5

Nice friendly staff and they went out of there way to make sure I was completely satisfied.

sylvister w.  |  Premières impressions 
Évaluation :
2

No one at counter when I got to the store. The one person who eventually showed up seemed confused and overwhelmed. I had to drive back to office to get him to take locks off storage units. Tried to c

ANDREW G.  |  Premières impressions 
Évaluation :
5

I couldn't be happier with the wonderful way I was treated. I'm also very happy with my storage facility so the entire experience was truly a pleasure.

Danny R.  |  Premières impressions 
Évaluation :
5

Very courteous!

Traci R.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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