Évaluations des clients U-Haul Storage of SW Portland

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Storage of SW Portland

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Brianna H. le

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Le client n'a pas laissé de commentaire.

Sandra M. le

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Le client n'a pas laissé de commentaire.

Elizabeth R. le

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Le client n'a pas laissé de commentaire.

Hope J. le

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Entry Driveway was a little confusing.

Ronnald W. le

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Le client n'a pas laissé de commentaire.

Gerald K. le

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Very good customer service. Thank you

Stephen R. le

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Le client n'a pas laissé de commentaire.

Rene S. le

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Nothing I can think of, service ans assistance was exceptional at check in and return.

Jim S. le

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Le client n'a pas laissé de commentaire.

Delinda W. le

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The young man at the counter was very nice and helpful. The man who got the truck for us hardly spoke, and didn't even offer to help in any way. He drove the truck over for us and got out and walked away.

doug N. le

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Le client n'a pas laissé de commentaire.

Jessica S. le

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Le client n'a pas laissé de commentaire.

Tammy K. le

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Le client n'a pas laissé de commentaire.

Douglas R. le

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Le client n'a pas laissé de commentaire.

Melody T. le

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Staff at this Tigard location were extremely rude, horrible experience overall with them and do not recommend. Both the manager and sales associate need training in customer service and manners.

Paul P. le

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Le client n'a pas laissé de commentaire.

John J. le

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Le client n'a pas laissé de commentaire.

Douglas B. le

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Le client n'a pas laissé de commentaire.

Mitchell S. le

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Le client n'a pas laissé de commentaire.

James S. le

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Fast, easy, courteous service.

Richard C. le

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Great service. Highly recommended.

Susan P. le

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Le client n'a pas laissé de commentaire.

Roger W. le

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Only having one person at the check-in counter was somewhat difficult as the time in the queue was longer than I had expected.

Mira Luna P. le

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Le client n'a pas laissé de commentaire.

Marshall S. le

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Le client n'a pas laissé de commentaire.

Richard W. le

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None

Patrick B. le

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Le client n'a pas laissé de commentaire.

David K. le

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The staff was extremely helpful, the phone conversations good! Our only problem was the constant blockage after hours to the storage driveway and gate by return rental trucks. The 24/7 access is not.

Mark S. le

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Nothing. Outstanding service and equipment.

Bradley C. le

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Couple small items that I shared with the attendant when I returned the truck: 1) Clean the interior windshield before the next rental. It was grossly smeared and difficult to see through with sun glare. 2) Repair the seat belt alarm. Even with seat belt fastened, the alarm sounded 8 times every time the seat belt was refastened. Annoying. Otherwise, it was a great experience and I will happily rent again.

Deborah B. le

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Le client n'a pas laissé de commentaire.

Shawn H. le

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Le client n'a pas laissé de commentaire.

doug r. le

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Everything worked out great for us. Thank you!

Michael T. le

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Great experience altogether. If/when I need another truck I'll use this particular operation.

DAVID H. le

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GIve an estimate of MPG for the vehicle.

Christopher R. le

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Le client n'a pas laissé de commentaire.

Cameron H. le

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Le client n'a pas laissé de commentaire.

Michael F. le

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They are a helpful and attentive staff. And despite the fact that their computer system was down, they were efficient and timely.

THERESE P. le

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Nice man helped us. Was polite and asked us to please re-hook up trailer to move to a different spot when he realized it was a one way drop off which we gladly did. Easy with no hassles. Even used the restroom which was spotless.

Ellen S. le

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Le client n'a pas laissé de commentaire.

Francisco R. le

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Le client n'a pas laissé de commentaire.

LISA P. le

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Despite having several customers at the counter late on a Sunday and troubles with the computers, the people at the counter were polite and patient. We were exhausted -- a long day. They were great!

Drew B. le

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Rented storage space, was supposed to have 24hr access for the evening. Got there later that night with full truck and help, access denied. Now have truck parked at home for unnecessary extra days

RUSSELL B. le

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Staff was very helpful

Priscilla G. le

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Very helpful and accomodating

Teriko M. le

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Need some additional help near 5pm for closing. The team got it all done, but it was stressful near the end of day to get in the storage locker correctly during closing.

Phillis T. le

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It was an overall great experience and they were very helpful and I am glad I chose them to store my things. I had my grandson with me and they engaged him in conversation and made it fun for him too.

john c. le

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Very helpful and easy to work with staff.

Stephen N. le

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This facility was great. Staff were extremely helpful and friendly.

Alfredo S. le

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The computers seem to not show correctly what storage units are available.

nancy b. le

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TERI M. le

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Check in went smoothly and the staff were quite efficient/helpful.

MARGET A. le

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Everything was fine

MARY O. le

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Always easy to get into my unit. Friendly staff

Stephanie R. le

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Very helpful, knowledgeable and efficient. We were offered a month free storage and the facility are very clean and accessible. Would use them again.

John H. le

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The truck was available at the time of the reservation and the service was excellent from your personnel.

Rita W. le

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Everything was great except for the rolling door. I could not roll it up by myself. Had to always make sure I had someone with me to help get it up.

holly n. le

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Larry and the other manager were so nice and helpful would come back again if needed. Thank you guys

Kristina O. le

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Larry provides organized crime storing stolen property, ignores sexual harassment. moved out 11.29 I have whitness, yet I'm getting emails my storage in going into lein. This is financial fraud.

Pat E. le

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The facility was great but your phone and internet services are worthless. Every time we needed help we had to go down to the facility. Once there the service was great. This was very inconvenient .

Darlle B. le

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I will never use any other company to move EVER AGAIN! I will recommend U-Haul to everyone from now on! They've been more than accommodating with our move. And they have really clean bathrooms too!!

Andrew R. le

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Great job and very happy!

Patrick H. le

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The unit itself was not well lighted.

Shawna R. le

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Incredible service.

Carrie T. le

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big problem with dropoff location being changed after I received my contract. Not online during trip so didn’t see change of location. Could not change dropoffto uhaul storage that had available unit

jayne f. le

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My only negative was that I was charged $40 for keeping the rental truck an hour too long. I wish you had told me that when I turned it in and not just charged my credit card later.

Sam L. le

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Communication was nonexistent. I was told several times I would receive email notifications about the information I requested and never received any of the information I asked for.

Owaiss H. le

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horrible all around service

Kirsten S. le

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You can go ahead and contact me for the full story. I will be moving our storage out by the end of the month AND I will be leaving a nasty Yelp review. I'm am absolutely furious by how we were treated

Owaiss H. le

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When I arrived the evening of my return I was unable to get to the storage unit without squishing myself between cars due to the fact that the gate was blocked and no one came to open it...

jeffrey s. le

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Very convenient experience. Excellent value. I would improve the entry and exit surfaces of the building doors. Wheels on carts hangup and cause things to fall off cart. Need better communication.

David A. le

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Thanks!

Nadine A. le

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Thank you!

Janet G. le

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Great facility and staff.

MELVIN B. le

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Excellent Service. There my first go to.

Colin D. le

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You guys helped me out tremendously, excellent service from everyone there!!!

DANIEL P. le

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The facility is well maintained, and has also seen good improvements in the 8 years that I had a storage room. Security is taken seriously here, which isn’t always the case elsewhere. Staff is nice.

Cindy F. le

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With the exception of dealing with the local police, regarding an alarm in the facility was going off, because I was at my unit in the middle of the night, all of my experiences were positive.

Jonathan R. le

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Fantastic customer service at the store.

Julie T. le

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I was very pleased with the facility and staff. The staff went above and beyond to help me out when I was in a jam. The only drawback was limited space for pulling trailers in and out to load.