Aaron W.
Le client n'a pas laissé de commentaire.
Évaluations des clients U-Haul Moving & Storage of Taylor
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage of Taylor
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Gloria B.
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Premières impressions
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Had everything I needed for a safe move
JOHN L.
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Premières impressions
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Very helpful & professional.
Alex S.
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Expérience générale
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Thank you for providing a very well maintained facility to store my personal belongings over the last 4 years! The facility was always well kept, conveniently accessible and the staff was always helpful whenever I needed assistance or had a general question. Without a doubt, when the occasion arises and as long as you have availability, will definitely use your temp-controlled, 24/7 monitored facility again! Thanks again! -Alek
daniel m.
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Expérience générale
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AMAZING service from Victoria !!! Thanks so much :)
LINDAMAE A.
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Premières impressions
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They worked with me on different times they worked with me on the price and they are great to work with and I'm so glad that I use U-Haul.😁♥️
marie t.
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Expérience générale
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I am truly blessed to have U-Haul Storage Units available when needed. I had 3 units and I was grateful that's they were all on the 1st floor. I do know I will be returning back later today to reutilize one of the available one's as we are currently in day 2 of the move and are not completely done. If there's another unit on 1st floor or either of mine available. I will greatly appreciate it.
nadine d.
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Expérience générale
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I I believe her name is Miss Vicky she has gone up in above and beyond services she was wonderful treated me wonderfully and I appreciate her and you
CRYSTAL K.
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Expérience générale
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Stored my items there for over four years with no issues. The steady increase in price was the only reason I discontinued.
brittany h.
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Expérience générale
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Staff could be more friendly. The app is not easy to use.
Amanda G.
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Expérience générale
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The staff was extremely unfriendly. I had to move out 4 days later than planned due to an illness. They are stating they wont do a partial refund.
heather c.
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Expérience générale
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I would rate it higher as a lot of my experience was very pleasant. I didn’t however like the fact I was getting emails and phone calls for 8 months afterwards that I owe for a unit I had moved out of. When a worker had walked me to the unit I paid him an extra $10 to remove the one nightstand I left there because I didn’t know where to throw it out. And I was told I still had stuff in there and it took new management to walk up there 8 months later (which thank goodness I kept paperwork showing I paid my bill and I was out in January) to walk up there and realize I really was out and to stop charging me and sending me Lien notices and phone calls
denise c.
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Expérience générale
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During the 3 months that I was there, I was always greeted by staff with care and professional. The facility was clean. I never had any issues while on the property.
CHRISTINA O.
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Premières impressions
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Fast, friendly and very helpful with my move in! Thank you!
Sherry F.
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Premières impressions
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Friendly and helpful staff. No problems with the unit.
Babette S.
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Expérience générale
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An extra $10 for 24 hour access seems wrong when you are paying what you are paying per month anyway. The hours are not convenient for regular working people in my opinion.
Glenda M.
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Expérience générale
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U-haul has been a mainstay for as long as I can remember. I'm glad to see that it can continue to be of service even in rough waters.
John S.
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Expérience générale
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Place was nice and well kept; only complaint if any is that every time i opened my unit the loud alarm would go off and scare my son.
Bibishe N.
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Expérience générale
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Thank you so much for everything. Only my TV can't work.
lisa M.
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Expérience générale
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My unit had no light and was difficult to see inside
Brent R.
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Expérience générale
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Our unit had a leak in it
Krystal S.
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Premières impressions
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One of the staff members I worked with was great, so I didn’t want to say no to that question. Their name was Billie I believe? The main person I worked with (Her name escapes me) I had worked with before and she is extremely slow and seems like she does not want to be there. She said she had a headache, but I remember her being this way when I got a truck rental there before. The process is archaic. For my contact info, I needed to give 2 phone numbers to reach me. No one has a house phone anymore so I gave my boyfriend’s cell phone number. Then I was told I needed a secondary contact, so I use his name and told her it’s the same phone number I just gave. I’m then told I cannot have the same phone numbers, so I changed my second phone number to my dad, then needed to give my boyfriends address which was the same as mine and that wasn’t allowed. I had reserved a unit ahead of time thinking it would cut back my time, it took me literally 30 minutes to go through this process in person... it was extremely frustrating.
markieshia s.
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Expérience générale
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All the staff was very helpful everytime that I came in. I had my stuff in storage for two years and when I decided to get my stuff off the staff was very helpful. I would use this uhaul storage again and also recommend it to my family and friends.
joquetta m.
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Premières impressions
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The return policy is not a very safe policy. There is not enough light when returning the vehicle at night.
linnisha m.
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Expérience générale
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I had only one problem and it was fixed right away.
Scott H.
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Premières impressions
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Average experience
barbara k.
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Expérience générale
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Thank YOU
Tabitha P.
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Expérience générale
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Even if I were to get it out on the due date, the office would have been closed. I should have at least got a discount. Rent a truck great. Storage unit. Go some place else. Lesson learned.
jennifer m.
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Expérience générale
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Convenient for my needs, staff was nice when we interacted with them.
chantal h.
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Expérience générale
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Manager and owner went out their way for great customer service
Kimberly P.
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Premières impressions
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Representative Bobbie was awesome. she went above and beyond with superb customer service. She explained everything with such detail that I didnt have any questions after receiving contract.
LaBresha J.
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Expérience générale
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Great place
sheryl b.
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Expérience générale
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I wouldn't go anywhere else for storage, You are the ONLY STORAGE place I would use !!
jennifer s.
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Premières impressions
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Excellent Staff! The Uhaul team made the move easy.
Ronald S.
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Expérience générale
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Would use again with no reservations.
james f.
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Premières impressions
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Excellent friendliness, good facilities
Ronald S.
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Premières impressions
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Great team and very conscientious.
TANYA T.
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Expérience générale
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This facility is well kept, spacious and secure. Its great that they have moving carts that you can use for free. The staff is very friendly and treat you as a valued customer.
Tonia L.
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Premières impressions
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I didn’t want the person that came with me as a contact but looking over my contact he was put ther anyway
leon c.
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Premières impressions
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They were very helpful
Douglas B.
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Expérience générale
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n/a
Rebekah S.
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Premières impressions
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Easy on line setup and great in-store service.
Diamond G.
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Expérience générale
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Love the 24 hr key access to storage.
tina m.
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Expérience générale
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Had no problems here ,nice ,reasonable
Timothy H.
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Premières impressions
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Stellar, cost effective service as always!!
MELISSA J.
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Expérience générale
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.
nancy m.
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Expérience générale
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We were very happy with the service and storage units we rented. U-Haul was fantastic.
tina m.
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Premières impressions
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Quick ,easy an painless ,nice people clean place
holly h.
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Premières impressions
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good customer service. they are very busy and need more help process was slow do to limited staff especially on the weekend. very friendly and helpful.
GEORGE T.
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Expérience générale
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Thank you.
HELEN C.
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Expérience générale
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The staff has been absolutely outstanding! This center has a very hard working team who is so very dedicated and professional. Keep up the great work.
tim g.
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Premières impressions
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1st time using this service all went well.
Micah B.
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Expérience générale
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Clean, safe storage facility. Friendly staff. Would recommend.
QURAN K.
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Expérience générale
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The only reason why I moved out is because I moved away to another part of the state. Would rent again.
Kevin K.
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Premières impressions
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Service was great and I would like to talk to you about employment the offer is yours... THANK U and GOD BLESS U!
NORA H.
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Expérience générale
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Was very happy with my experience
leonard p.
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Réservation
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Customer service good, I just don’t like having a reservation for a month on a 10 x 15 and then having to settle on a split room on a totally different floor. You should honor the reservation you show
ASTORIA W.
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Réservation
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My experience with Uhaul has always been great. Even when I had a problem, it was taken care of in a timely manner. I will not hesitate to rent from Uhaul again for services that I might need.
ANJANETTE S.
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Expérience générale
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N/A
Steven H.
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Réservation
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Clean facility and good customer service
MATTHEW D.
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Expérience générale
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This haul self storage location is the best office staff are professional and whenever I need to rent a truck or store my things when I move I will always use this haul thanks again
brian m.
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Expérience générale
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Is there any pro rated refund? I paid until Nov. 18th and moved out Oct. 28th.
elizabeth l.
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Expérience générale
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Easy and convenient and Totally Professional Employees!!!! Thanks you ALL so much👍🏼👍🏼👍🏼😎😎😎
James M.
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Expérience générale
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Storage facility was convenient and secure.
krystyna j.
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Expérience générale
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Some of the customer service people don't have the best attitude, but otherwise everything was great.
KATHRYN P.
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Expérience générale
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I would never recommend U Haul to anyone. We received water in our storage unit and the staff was not concerned or offered any help.
TIffany M.
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Réservation
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I was unable to rent a truck and it put my family and I in a terrible bind. The person I brought with me to drive the truck had a past due balance (even though I had no association) and I was denied.
aletta w.
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Réservation
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Very nice
PATICIA P.
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Expérience générale
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I did have some damage to some items and was referred to Insurance co. No feedback yet
Kim e.
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Expérience générale
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Very convenienly located to where I'm currently residing. Will use services in the future. Thanks so much. Sincerely Kim Estrada
Debra F.
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Réservation
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We were treated kindly and professionally. I will recommend U Haul to others.
BILLY R.
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Expérience générale
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I can't fit my disgust of your company within 200 characters. Please have someone from your SENIOR LEADERSHIP TEAM call me at 313-244-9763.
lamarcus H.
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Expérience générale
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I could never get in contact with the office staff they never answered the phone and was rude customer service would send emails and messages for them to call me back and they never did
Dominique N.
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Expérience générale
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The staff at uhaul of Taylor is great I would recommend this location.
Gary H.
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Expérience générale
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UHauls policy of not refunding partial month used on storage units is a bad policy. Also they assumed I had moved out but I had plans to use the unit again and they moved someone else into my unit.
Rhonda T.
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Expérience générale
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Everything was great
ANGELA B.
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Expérience générale
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N/a
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