Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Connie and Ian know their business and are a pleasure to work with! A++ customer service!
RONNIE B.
Évaluation :
5
Le client n'a pas laissé de commentaire.
STACY H.
Évaluation :
5
Van was very clean and Connie was very friendly 👍
MARK W.
Évaluation :
5
Most of all my 2 year old grandson loved the big truck thank you.
Patricia C.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mary J.
Évaluation :
5
Oui
Christopher R.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Eddy D.
Évaluation :
5
Le client n'a pas laissé de commentaire.
STACY H.
Évaluation :
5
Le client n'a pas laissé de commentaire.
STACY H.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Omoikhekpen O.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Havels P.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dahnelle J.
Évaluation :
5
Le client n'a pas laissé de commentaire.
stacy H.
Évaluation :
5
Le client n'a pas laissé de commentaire.
STACY H.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Spencer T.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Berthina L.
Évaluation :
5
Service was excellent, no improvement needed
Barbara A.
Évaluation :
5
Le client n'a pas laissé de commentaire.
STACY H.
Évaluation :
5
Aucun
Scottie W.
|
Premières impressions
Évaluation :
5
Kind, professional and courteous.
Erma F.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Linda R.
Évaluation :
5
Le client n'a pas laissé de commentaire.
stacy H.
Évaluation :
4
Le client n'a pas laissé de commentaire.
Evetta L.
Évaluation :
5
Le client n'a pas laissé de commentaire.
JAMES B.
|
Premières impressions
Évaluation :
5
Loved Ian and his sweet partner! Excellent customer service and the best personalities!
Shameka J.
Évaluation :
5
Thank you so much for all your help and assistance while I used your storage facilities. The unit and property you managed was very clean and certainly a value and satisfied my storage needs. Thanks again, John Cooper
John C.
|
Expérience générale
Évaluation :
2
Make sure the check engine light isn't on the uhaul trucks. Make sure the website is up to date
Labria K.
Évaluation :
5
Le client n'a pas laissé de commentaire.
John B.
Évaluation :
5
The owners & staff is kind, patient & very professional! Thx you for your wonderful service!!珞
Colleen E.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stacy H.
Évaluation :
5
Le client n'a pas laissé de commentaire.
LISA S.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stacy H.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stacy H.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Latisha L.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stacy H.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stephen C.
|
Expérience générale
Évaluation :
5
Connie and Ian are the best. Their staff always helpful
Thomas K.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Laura B.
Évaluation :
5
The staff was kind courteous loving. I have not met anyone like them.
Erma F.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kent I.
|
Premières impressions
Évaluation :
5
Excellent customer service and very professional staff.
JOYCE T.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Timm H.
|
Expérience générale
Évaluation :
5
Absolutely nothing! Service was great Ian and his wife were awesome. Very quick service and very kind workers! Will be back soon to use a truck again.
Faith M.
Évaluation :
5
Le client n'a pas laissé de commentaire.
DENISE S.
|
Expérience générale
Évaluation :
4
The location was clean & equipment adequate. The only reason I didn't do 5-Stars is because of the misinformation I received when I rented the truck. I do understand mistakes happen to everyone & that's forgivable. However, I believe how you respond to mistakes is a better measure of truly good service. Therefore I want to give Amazing Kuddos to the manager who handled my return! She was informative, empathetic, patient & respectful. I will refer anyone to this location if it's convenient because on the customer service I received from the manager! Many Blessing & Thanks!
FELICIA H.
Évaluation :
4
This was a friendly location, both employees seem to enjoy their job and explained everything. Very nice, personable and I will go there again and refer others
Myra Y.
Évaluation :
4
Le client n'a pas laissé de commentaire.
LINDA T.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Shanita C.
Évaluation :
2
Le client n'a pas laissé de commentaire.
ASHLEIGH C.
Évaluation :
5
Iris was so nice and attentive. She made sure to go through everything this has been one of my best U-Haul experience for as many times as I've rented from U-Haul
LiLiane L.
|
Premières impressions
Évaluation :
5
Connie and Ian were so helpful and considerate. Would recommend them to everyone.
Nancy C.
|
Premières impressions
Évaluation :
5
The young ladies that helped me were absolutely wonderful!
Anthony L.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael B.
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
STACY H.
Évaluation :
5
You card machine didnt work, i had to pay in cash. It would be nice to fix so the next customers wont have that problem in renting a storage or truck in the future.
SHARA B.
Évaluation :
5
This is the best, cleanest, friendliest, most efficient and helpful Uhaul location I have ever come across! Connie and Ian were great!
JESSE D.
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
ARIA J.
Évaluation :
5
Le client n'a pas laissé de commentaire.
christopher c.
|
Premières impressions
Évaluation :
3
The check engine light on the truck was on and stayed on the entire 44 miles. The gas level was lower than what I was informed, but I never got the text where I could report issues or changes, so I still had to fill it up to the level I was told.
LIZBETH C.
Évaluation :
5
Great everything
Charles D.
|
Expérience générale
Évaluation :
5
S.O.
DENISE S.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
STACY H.
Évaluation :
5
Le client n'a pas laissé de commentaire.
CARLA C.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Chad H.
Évaluation :
1
I do not recommend this place of business from my experience My storage unit was broken into three times within a year time frame that I'm aware of. The staff wasn't concerned about my belongings at all or what happened. On 1/22/2022 my some of belongings was missing again for my storage unit so I decided to move whatever I had left. When I reported to Uhaul staff that I was moving out my storage unit and the someone broke in the my storage unit again and stole some of my stuff. I have insurance on the storage unit the staff didn't even look it up see if I had insurance on the storage unit. What was the point of paying insurance on a storage unit? This is the worst experience ever.
DONNA E.
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
JOSE A.
Évaluation :
5
Le client n'a pas laissé de commentaire.
STACY H.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rebecca v.
|
Premières impressions
Évaluation :
5
Very nice people to talk to any time.
ADEBUSOLA O.
Évaluation :
5
Le client n'a pas laissé de commentaire.
MICHAEL C.
Évaluation :
5
Everything was great
CINCERIA D.
Évaluation :
5
Le client n'a pas laissé de commentaire.
STACY H.
Évaluation :
5
Offer 7 day, 2 weeks,and monthly rates would definitely help clients improve on their service ,believe your service is as valuable as that if a Landlord ,and myself can still be a mire
KENNETH T.
Évaluation :
5
Le client n'a pas laissé de commentaire.
PAMELA B.
Évaluation :
5
Le client n'a pas laissé de commentaire.
William M.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Camille D.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Erica E.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
SONIA J.
Évaluation :
5
Le client n'a pas laissé de commentaire.
STACY H.
Évaluation :
5
Le client n'a pas laissé de commentaire.
geneiva O.
Évaluation :
1
Although I had current ID and credit card I was forced to give 2 phone numbers for person to verify me. This practice is ridiculous and demeaning and for that I will not use this location ever again.
DAUMU W.
Évaluation :
5
The same excellent service that I received yesterday thanks.
PRINCE D.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kent H.
|
Online Move In
Évaluation :
5
Miss Corinne and her husband gave me a great service while I was there, I highly recommend her for your services thanks.
Prince D.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mary H.
|
Expérience générale
Évaluation :
5
Clean van, Ian was very kind and helpful, no problems renting or returning! 💯
SIEGFRIED W.
Évaluation :
5
Great friendly service!!
JESUS D.
Évaluation :
5
Employees were very knowledgeable, courteous, friendly and efficient. Could not have asked for a better experience.
WILLIAM B.
Évaluation :
5
Le client n'a pas laissé de commentaire.
STACY H.
Évaluation :
5
A big thanks to Connie and her entire team. Ian, thanks for the return call backs so quickly. I was there for almost three years and the service you guys provided was above and beyond EXCELLENT! It is evident that Terrance Oaks takes pride in their facility and I always felt safe, coming and going. Awesome team Connie!!!
Mary G.
|
Expérience générale
Évaluation :
1
Customer Service was horrible. Train employees and management.
JESSICA D.
Évaluation :
5
Le client n'a pas laissé de commentaire.
STACY H.
Évaluation :
5
Don't change !
Cedric D.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Camille D.
Évaluation :
3
The transmission seam to be going out on the truck.
HELEN J.
Évaluation :
5
Le client n'a pas laissé de commentaire.
KENNETH S.
Évaluation :
5
Fast, Friendly, Great Customer Service went and beyond to assist me.
Monica E.
Évaluation :
5
Great Location friendly staff!!!!!!!!
STACY H.
Évaluation :
5
I'm glad to be at this location it's family oriented clean and affordable
keshia b.
|
Premières impressions
Évaluation :
5
I read my f storage for 5 yeas ther 👍 all ther employees 💕thanks
MARIA A.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Camille D.
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
MILTON T.
Évaluation :
5
Really norhing because they really work hard to provide a good service very helpful and friendly personal on that location
GABRIEL C.
Évaluation :
5
Very friendly agent. Only complaint is about the app, it's slow.
Miguel R.
Évaluation :
5
The guy and his wife was very nice when answering the phone every month. We talk as if we knew each other.
CHERYL J.
|
Expérience générale
Évaluation :
5
Excellent customer service!!!!! Nothing you guys were awesome!! Very kind and polite. Great to know that kindness is still a thing. Awesome experience!!!
NICOLE S.
Évaluation :
5
The owner was amazing and very helpful. She even called me to tell me that I had forgotten something in the back which was very important and a sentimental value. She went above and beyond to make my experience great!
OMAR H.
Évaluation :
5
Connie and Ian McKee run a first class operation.
DOUGLAS S.
Évaluation :
4
Le client n'a pas laissé de commentaire.
OLUWATOBI A.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michelle B.
Évaluation :
5
They are so FRIENDLY!! Willingness to help you with your order. This will be my location from now on.
MARY J.
Évaluation :
2
You are beautiful friend people
KELVIN J.
Évaluation :
5
Everything went very well and all U-Haul personnel are extremely professional and with great customer service .
JOHN Q.
Évaluation :
4
Le client n'a pas laissé de commentaire.
Mario C.
Évaluation :
5
Good customer service, very professional.
JERMAINE G.
Évaluation :
5
Le client n'a pas laissé de commentaire.
STACY LEE H.
Évaluation :
5
Le client n'a pas laissé de commentaire.
STACY LEE H.
Évaluation :
5
Le client n'a pas laissé de commentaire.
STACY LEE H.
Évaluation :
2
Maintenance needs to be done on trucks, the truck I had had a delayed start up.
CASEY BRITTNEY B.
Évaluation :
5
Great facility claim organized I would recommend it to all of my friends
Bernadette F.
|
Premières impressions
Évaluation :
4
Na
Kasandra C.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mary H.
|
Premières impressions
Évaluation :
5
The agent was very kind and diligent. I arrived a few minutes before closing and she was courteous. I will continue to use this location and strongly recommend it
PAULA B.
Évaluation :
5
Great!!!!!
STACY LEE H.
Évaluation :
5
Excellent U-Haul store. Well managed, maintained, and with friendly and competent staff. Ian and Connie McKee are first class managers.
DOUGLAS S.
Évaluation :
4
Le client n'a pas laissé de commentaire.
ROSETTE N.
Évaluation :
5
Le client n'a pas laissé de commentaire.
NANETTE F.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
DONALD W.
Évaluation :
5
We've rented various units on several occasions. The service is ALWAYS the same...AWESOME CUSTOMER SERVICE! Even on their days off, the management team is on the mark and ready to roll. Connie & Ian, Many thanks for helping us!!! Continue doing what you are doing. You both make an awesome team!
MICHAEL D.
Évaluation :
5
From the first time I stepped into the office it shows great care. Excellent job!!!
Gustavo C.
|
Expérience générale
Évaluation :
5
Always helpful
Richard G.
|
Expérience générale
Évaluation :
4
I reserved a truck and auto haul trailer. When making the reservation I was not informed that I would need a hitch and ball.
Lorenzo M.
|
Premières impressions
Évaluation :
3
S.O.
ASHLY S.
Évaluation :
5
Le client n'a pas laissé de commentaire.
CHRISTIE H.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ian M.
Évaluation :
5
Always recommend people to this location as at TC JESTER OF HOU TEXAS Greatest staff on earth 🌎
CEDRIC D.
Évaluation :
5
Continue what you are doing people love you
CEDRIC D.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stacy H.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Monicia H.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
valerie w.
|
Expérience générale
Évaluation :
5
The Ladies where very very helpful thay answer all question i will recommend all my friends
Bernadette F.
|
Premières impressions
Évaluation :
5
All the staff was very nice family at welcoming
regina R.
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Luciana M.
|
Premières impressions
Évaluation :
5
Excelente y con mucha seguridad
Elizabeth O.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Erin W.
|
Expérience générale
Évaluation :
5
The most friendliest people I have ever met !
Asia W.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ola D.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
GARY A.
|
Premières impressions
Évaluation :
5
Great place and secure
Joi Y.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
matthew s.
|
Expérience générale
Évaluation :
5
Very kind very helpful. Definitely refer people there
Kathleen C.
|
Premières impressions
Évaluation :
5
The staff is great the the managers are great. I moved out Friday morning and I think her name is Ms Clara and older man I didn't get his name. But every time I will call to pay my storage they was always great people to talk to and I always had a positive and great vibe. Yeah great leaders.
ramona l.
|
Expérience générale
Évaluation :
5
Made sure i unstood all paper work.
Cynthia F.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Darlene J.
|
Premières impressions
Évaluation :
5
Great place Great people!!!
Christopher J.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Danielle G.
|
Expérience générale
Évaluation :
5
My experience with this storage unit, although short, was excellent. The staff was friendly and very helpful in making sure our needs were met. However, it was out of the way for us, but the friendly environment made up for the extra time traveling. I highly recommend this unit to others.
Abby P.
|
Expérience générale
Évaluation :
5
Connie was great, and VERY professional. I enjoyed my experience.
Benjamin D.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Cleo w.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
MARVA C.
|
Premières impressions
Évaluation :
3
Ms Connie very considerate and coperative
ROBBIE A.
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Deborah H.
|
Premières impressions
Évaluation :
5
Good job
BENSON E.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joseph C.
|
Expérience générale
Évaluation :
5
They were very helpful and accommodating. I would definitely recommend them to others!
Abby P.
|
Premières impressions
Évaluation :
5
It's costing me more than I thought, but the people here made me feel so safe and secure, that I don't mind paying more knowing full well that my things care safe and clean!
Ray G.
|
Premières impressions
Évaluation :
5
Great your team Thank you
Fredrick L.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jaleigha J.
|
Expérience générale
Évaluation :
5
Muy amables y muy buena atención gracias
jose d.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Chevalier D.
|
Expérience générale
Évaluation :
5
Excellent
Fredrick L.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dahnelle J.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
MICHAEL B.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
David B.
|
Expérience générale
Évaluation :
5
The service was great he worked with me to the best of his ability
LAQUESHA L.
|
Expérience générale
Évaluation :
5
I love my office space there. I love the managers.
Paul D.
|
Premières impressions
Évaluation :
5
Mrs. Connie, Mr. Ian McCee , and their staff are Amazin! They provide EXCELLENT And KIND Customer Service...Die to CO-VID 19 I stayed longer but we are pushing through and moved out this month. Mrs. Connie worked with me through the entire process. Thank You Mrs. Connie, Mr. Ian, and Staff. GOD BLESS YOU ALL.
Rhonda R.
|
Expérience générale
Évaluation :
5
Great!
Tinikia J.
|
Premières impressions
Évaluation :
5
Very very friendly and helpful Miss Connie and her staff was really helpful and we have thanking them For their appreciation thank you
BRENDA Henry B.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Raquel M.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
David B.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
DAVID B.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Danielle G.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
melonie o.
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Linda W.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
STACY H.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Victor L.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Richard G.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Shaneka W.
|
Expérience générale
Évaluation :
5
They are awesome here can't complain. Very friendly.:)
Veronica S.
|
Expérience générale
Évaluation :
5
Very nice and friendly - and units are very clean! Owner/Managers live onsite!
Linda Y.
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
wyman b.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tara J.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jennifer S.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Alfred J.
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Charles S.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Shawanna C.
|
Expérience générale
Évaluation :
5
All was well w/ my experience. My only problem is that I moved out & closed that account in Dec. 2020.
Joel G.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Maria C.
|
Expérience générale
Évaluation :
5
Na
Leashastar F.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
MICHELLE M.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
James B.
|
Premières impressions
Évaluation :
5
They were super nice and helpful! Thank yall
Aisha L.
|
Premières impressions
Évaluation :
5
Connie and Ian McKee maintain the property extremely well and they care about what they do. I have been a tenant at U-Haul/Terrace Oaks for over 6 years and they far surpass the previous managers. The property feels extremely safe. I highly recommend this U-Haul location and The McKees!
JUAN A.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Linda W.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joseph C.
|
Premières impressions
Évaluation :
5
The owner gave the best experience ever. He explained everything thoroughly and simplistic. He was nice and transparent. The other staff were just as nice and helpful. All were extremely informative. I would recommend this place 100 more times.
Azure D.
|
Premières impressions
Évaluation :
5
I stored my things at this establishment after Hurrican Laura. I was displaced. I was happy to find one thing I never had to worry about was my storage facility. The space was cool, nice, clean, and well maintained. I enjoyed every interaction that I had with the staff. They were always courteous and professional. I will most definitely recommend family and friends to this great establishment.
Teleithea H.
|
Expérience générale
Évaluation :
5
Connie and Ian are very professional and run a nice facility,
DOUGLAS KEITH S.
|
Premières impressions
Évaluation :
4
Aucun
Sharon J.
|
Expérience générale
Évaluation :
5
Staff was friendly and very helpful
Jerome B.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Matthew B.
|
Premières impressions
Évaluation :
5
I was really impressed with this facility compared to the facility I dealt with before this one. Everyone was professional.
Deborah H.
|
Expérience générale
Évaluation :
5
Access hours need to be extended some
Deyonda M.
|
Premières impressions
Évaluation :
5
Excellent Quality staff and I do mean every member. Anytime I came in i received professional friendly quality service. Thank you all we will see you again sometime soon.
Daniel E.
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Joseph T.
|
Expérience générale
Évaluation :
5
Great Place Greater Staff 100 %
George S.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Desire W.
|
Expérience générale
Évaluation :
5
Connie and Ian were both amazing. Whenever I had little issue come up, they were prompt to resolve them.
Daniel H.
|
Expérience générale
Évaluation :
5
Very convenient
Sue B.
|
Expérience générale
Évaluation :
5
I was a " long time" renter of this storage facility! They are excellent in every way! ☺️
CINDY B.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
KIRKLIN S.
|
Premières impressions
Évaluation :
5
This is my go-to store not only for storage, but also for rentals and supplies. I feel like family.
Judy M.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Eurena M.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Shanara S.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Wezya N.
|
Premières impressions
Évaluation :
5
Very clean And safe facility 24 hour access staff is very helpful and friendly!
Adriana M.
|
Expérience générale
Évaluation :
5
Connie at terrace oaks is great.
marnie b.
|
Expérience générale
Évaluation :
5
The reservation process, truck rental and unit rental were a breeze. The attendant Ms.Gholston was very helpful and knowledgeable.
Vickman H.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
MARY C.
|
Expérience générale
Évaluation :
5
Ian and Connie were amazingly friendly and efficient.
Darrel H.
|
Expérience générale
Évaluation :
5
Staff is amazing. I've had different storage but this is has been the best.
Kaitlin P.
|
Expérience générale
Évaluation :
3
The staff was nice but I didn't like too check on my things much. Too many extra cars on property. Look like a camp ground.
Jaqueline J.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Chanquitta S.
|
Expérience générale
Évaluation :
5
Beautiful staff service. Lachelle is a doll; a real pleasure to work with.
Dahnelle J.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mykisha P.
|
Expérience générale
Évaluation :
5
Always a wonderful experience!
Dahnelle J.
|
Expérience générale
Évaluation :
5
Super friendly staff
Darrel H.
|
Premières impressions
Évaluation :
5
Me gustó mucho la ubicación y facilidad.
Kelvin L.
|
Expérience générale
Évaluation :
4
Connie and Ian are very hard workers. They are nice and understanding with the renters. They are the reason I chose this Uhaul. They deserve a raise and bonus. Unfortunately upon checking out - I experienced an ugly episode with Dahnelle on Monday - 2/24 about 11am. She was quite rude and irritated at everything I asked or said. I was very upset I was treated like this.
Widad M.
|
Expérience générale
Évaluation :
4
Aucun
Gwendolyn Faye J.
|
Expérience générale
Évaluation :
5
The staff was accommodating and wonderful helpers!
Dahnelle J.
|
Premières impressions
Évaluation :
5
Thank you for all your assistance.
Michelle J.
|
Expérience générale
Évaluation :
3
Les hubiera dado 5 estrellas. Pero no porque la señora que me atendió en la oficina. No es nada amable,cada pregunta que le hice me contesto muy mal de muy mal cracter. Era mi primera vez rentando.
Kelvin L.
|
Premières impressions
Évaluation :
1
It's a 24/7 access but they lock the doors by 7 . They had a man walk in on me while I was in my room , he turned the light on & started recording me . That's creepy . Something ain't right
Alissa S.
|
Expérience générale
Évaluation :
5
Mr.Mckee was extremely helpful, a pleasant experience.
Angela M.
|
Premières impressions
Évaluation :
5
They treated us well and our move went smoothly. That's what was important.
dyllon M.
|
Expérience générale
Évaluation :
5
Connie and hubby very friendly, kind and informative. Clean storage.
Rita M.
|
Premières impressions
Évaluation :
4
Mr. Ian was very helpful and professional in getting me in a storage space. Thank you Mr. Ian.
lonitta i.
|
Expérience générale
Évaluation :
4
Ian was awesome in getting a storage unit for me. Merci encore.
lonitta i.
|
Premières impressions
Évaluation :
5
I have used this location twice since moving to Houston and the owners along with the staff have been nothing but amazing. This facility will always get my business and my recommendations.
Raul F.
|
Expérience générale
Évaluation :
5
Class A operation-well run by Mr. & Mrs. McKee.
Robert C.
|
Expérience générale
Évaluation :
4
Customer payed for extended access; and access gate opened at those times. Nonetheless or nevertheless management locked stairwells and elevator rendering extended access unavailable.
Robert W.
|
Expérience générale
Évaluation :
5
Lashelle makes all of Uhaul LOOK GOOD! She was so very sweet, helping & professional. She even tolerated my need to vent during one particular visit. I appreciate that very much!
Sharee R.
|
Expérience générale
Évaluation :
4
The Best Management Ever, Thank You !
Karen O.
|
Expérience générale
Évaluation :
5
got me taken care of quickly, in & out
manuel g.
|
Premières impressions
Évaluation :
5
The staff was very friendly as well as helpful!
Dee D.
|
Expérience générale
Évaluation :
5
The staff are all very professional, knowledgeable, and willing to help when needed. Every transaction went smoothly and efficiently.
Yvette S.
|
Expérience générale
Évaluation :
5
I have accounts at two different locations and both have been superb with regards to customer service. Connie, Mgr. is Awesome and she goes above and beyond to see that all requests are met.
ELLA R.
|
Premières impressions
Évaluation :
5
Great place to use as a stroage.
Ronald H.
|
Expérience générale
Évaluation :
5
Ms Connie is an Angel, she is so kind and caring. And her whole staff is amazing.
LeRhonda J.
|
Expérience générale
Évaluation :
5
The representative was polite and knowledgeable in all aspects. Very professional. Thank you.
Cully W.
|
Premières impressions
Évaluation :
5
Everything was Perfect made my moving A Peace of cake Thank U
Loutrice H.
|
Premières impressions
Évaluation :
5
My experience was great all my needs were met and the sales lady was extremely helpful in my time of needs. Thank you so much for making my move a great experience.
ROBERTA M.
|
Premières impressions
Évaluation :
5
Well maintained with great staff.
LARRY S.
|
Expérience générale
Évaluation :
5
Really good customer service!! I really liked
Eva A.
|
Premières impressions
Évaluation :
5
Connie & Ian are good property managers and nice people. Their facility is well kept, safe and clean. I appreciate their support and flexibility.
CARLOS G.
|
Expérience générale
Évaluation :
5
Above and beyond
Jennifer V.
|
Premières impressions
Évaluation :
5
Ian McKee was awesome and exemplifies superior customer service
Tessa L.
|
Premières impressions
Évaluation :
5
Connie and her (Managers) were great. The facility was very well kept and they were great about solving issues. Even if not there, they made sure to respond or those available were aware of what to do
Terry A.
|
Expérience générale
Évaluation :
5
This is the greatest Uhual facility I’ve been to in Houston, and I’ve used Uhual pretty much off, and on my whole life, Mrs.Connie, and her husband will make you feel like family instead of a customer
reggie b.
|
Expérience générale
Évaluation :
5
I didn't have no problems getting in or out of the storage if I need to or no problems with anything missing or damage friendly staffing always helpful and
JENNIFER W.
|
Expérience générale
Évaluation :
5
THANKS. SMILE
IVY B.
|
Expérience générale
Évaluation :
5
Excellent service à la clientèle
CECILIA D.
|
Premières impressions
Évaluation :
5
Customer service was excellent.
Chris Y.
|
Premières impressions
Évaluation :
5
Personnel was very helpful.
Craig W.
|
Premières impressions
Évaluation :
5
Awesome office staff and management. Top-notch facilities, business operations and customer care!
Kathy L.
|
Expérience générale
Évaluation :
5
Very sweet couple who runs this facility!!! Very helpful and caring!!!
Angela R.
|
Expérience générale
Évaluation :
5
Very clean and first class service!
EMANUEL H.
|
Premières impressions
Évaluation :
5
The 24 hour access was very convenient.
venus M.
|
Expérience générale
Évaluation :
5
Ian and Connie were very nice, pleasant people. They helped us have a very good experience from beginning to end. I would recommend everyone I know that needs a UHAUL to go to Terrace Oaks location.
Loretta C.
|
Expérience générale
Évaluation :
4
Very Friendly staff!
scott B.
|
Expérience générale
Évaluation :
5
I met a very nice couple and I was looking at amazing storage and decided to stay with these kind folks.
Jaqueline J.
|
Premières impressions
Évaluation :
5
Awesome, friendly, and quick.
Lynette H.
|
Premières impressions
Évaluation :
5
Great Storage facility
ELWIN S.
|
Expérience générale
Évaluation :
5
Thanks for the excellent generosity from your staff ,merry Christmas and have an happy New year
MELVIN B.
|
Expérience générale
Évaluation :
3
Too pricey and their something wrong with their financial system. Charged for late charges even tho I had automatic w/drawl. Staff is friendly.
JUAN G.
|
Expérience générale
Évaluation :
5
Loved the storage the manager was so nice and fries made me feel safe secure and at home. Merry Christmas
MICHELLE F.
|
Expérience générale
Évaluation :
5
I had an excellent experience
SHARON L.
|
Réservation
Évaluation :
5
The McKees are very nice and personable. It was great having them as the managers of my chosen storage facility; they made the experience easy and straightforward.
Katrina B.
|
Expérience générale
Évaluation :
5
The staff is Awesome. Ms Connie and her Husband both give excellent service!!!! Thank you all Shree Syon
Shree S.
|
Expérience générale
Évaluation :
5
Really enjoyed the team there very friendly helpful and honest
Mark B.
|
Expérience générale
Évaluation :
5
Excellent overall
DONALD M.
|
Expérience générale
Évaluation :
5
Everyone was always very helpful with my storage.
irish d.
|
Expérience générale
Évaluation :
5
Carol attended to our needs promptly. Even as she was working up the paperwork and small details; she truly listened to what the last year had been since Harvey and what I needed.
Jenifer W.
|
Réservation
Évaluation :
5
The staff here is extremely friendly and helpful. I loved working with them. I never had any issues with my belongings or my unit.
TIFFANEY M.
|
Expérience générale
Évaluation :
5
The staff went above and beyond to help dealing with my son's situation and moving his things out.
Jacobey B.
|
Expérience générale
Évaluation :
5
Thanks to the staff for an important experience as was needed.
JOHN I.
|
Expérience générale
Évaluation :
5
Thank you very much
miguel g.
|
Expérience générale
Évaluation :
5
I had an excellent stay here never any issues with the storage or staff. I was always greeted with respect and dignity. Ms Connie have always helped when hard ships occurred just want her to know.
STARLETT D.
|
Expérience générale
Évaluation :
5
Excellent
Gertie Mae S.
|
Expérience générale
Évaluation :
5
Love the married couple that managed the place. They are friendly and very nice
SUE P.
|
Expérience générale
Évaluation :
5
A
SANDRA B.
|
Expérience générale
Évaluation :
5
Staff very professional and facility was very clean
I will refer people
Deborha H.
|
Expérience générale
Évaluation :
5
I highly recommend!! Very well managed facility! Staff is very knowledgeable and very kind and friendly! They were always very helpful in assisting my needs. Loved my experience with this location!!
Erica V.
|
Expérience générale
Évaluation :
5
I would highly recommend them Connie the manager is so loving and caring such a sweetheart. I felt safe each and every time I went there.
Clotilde V.
|
Expérience générale
Évaluation :
5
I had no issue with the establishment.
Odell S.
|
Expérience générale
Évaluation :
5
Great service and location
Cheyann C.
|
Expérience générale
Évaluation :
5
Very Happy with service! Great management team very friendly and business minded. Keep up the good work!
Frank J.
|
Expérience générale
Évaluation :
5
.
Randy S.
|
Expérience générale
Évaluation :
5
Connie and Ian were AWESOME! They were very helpful, accommodating and hospitable during our 8 month lease after Harvey. Keep up the good work!!!
Kathy D.
|
Expérience générale
Évaluation :
5
Pleased with service
ALTON H.
|
Expérience générale
Non les évaluations ont été soumises pour cet établissement.