Customer Reviews for U-Haul Moving & Storage of the Mile High City

4 698 évaluations

7540 York St   Denver, CO 80229
(South of 74th and York)

(303) 286-2766

Heures

  • Du lundi au jeudi
    De 7 h am à 7 h pm
  • Vendredi
    De 7 h am à 8 h pm
  • Samedi
    De 7 h am à 7 h pm
  • Dimanche
    De 9 h am à 5 h pm
Heures d'ouverture spéciales
  • 12/24/2022: 7h00 am à 3h00 pm
  • 12/25/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(303) 286-2766

7540 York St
Denver, CO 80229
(South of 74th and York)

Services dans cet établissement :

Heures

  • Du lundi au jeudi
    De 7 h am à 7 h pm
  • Vendredi
    De 7 h am à 8 h pm
  • Samedi
    De 7 h am à 7 h pm
  • Dimanche
    De 9 h am à 5 h pm
Heures d'ouverture spéciales
  • 12/24/2022: 7h00 am à 3h00 pm
  • 12/25/2022: Fermé
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Merci.

Maria S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Breanna S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angel B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kennyth B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zoliswa N. 
Évaluation :
5

The welds on the hand truck bracing were broken and the metal bracing strap was loose but other than that rental went great.

Eric G. 
Évaluation :
2

Long way to location but service and personnel were excellent

Larry H. 
Évaluation :
5

Always the place to go for moving... and storage too.

James E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott G. 
Évaluation :
5

Paul was great and they had the equipment that I needed for the task at hand. Thanks

Gary M. 
Évaluation :
5

Great experience in a not so great life event!

Amanda R. 
Évaluation :
1

I had the most terrifying experience of my life your customer service was excellent in helping me get through it and you reimbursement has come in part and still waiting on the rest of my refund but I was left in the cold to freeze waiting on to find a key to the van and had a panic attack I hope you guys finish my reimbursement soon

Justin B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luz C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jamie C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kyle W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Scott B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Stephen W. 
Évaluation :
5

Everything was great and customer service was good. Friendly and helpful.

Micah D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ALLEN D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cera K. 
Évaluation :
5

The staff was very friendly

Kara E. 
Évaluation :
2

Lower your prices and or make a miles packages to start the contact with

James M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dorthea P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jesus R R. 
Évaluation :
5

I thought it was a good store

Michael L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dave V. 
Évaluation :
3

Charged me an extra day for the truck while it was stuck in a crime scene by the Adam's county sheriff. I informed U-Haul of this twice with a case number and they still charged me. I will never rent another U-Haul truck. This was the last failure I will accept from U-Haul. Hope you enjoyed my money when you got it cause now it's going to literally any other truck rental company.

Shawn S. 
Évaluation :
5

Perfect manager was very good at explaining how to dispute any problems with the haul vehicle and took time to explain how to dispute on the app link was really helpful and my personal experience was 5stars it was great i appreciate there help and thank you I reccomend u haul for your moving needs.

LAWRENCE G. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Ziwei Y. 
Évaluation :
5

N/a

Jesus G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marilyn B.  |  Expérience générale 
Évaluation :
5

The representative at this location was extremely helpful! I wish I knew his name to give him kuddos. After my unfortunate experience at the pickup location he helped us out so much

Brittney D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerry B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Virginia B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael H. 
Évaluation :
4

Make sure the equipment is cleaned out in the back before you run it out to the next customer there was a furniture dolly and a regular dolly in the back and there was something sticky all over the floor I had to mop the truck so I could use it. Otherwise I would have tracked sticky stuff all over the house I was moving out of. But otherwise the truck ran great didn't have any other issues thank you for your time.

linda H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kate G. 
Évaluation :
5

They give me good service in and out quite

Rodrigo R. 
Évaluation :
5

Iv rented a few times great service every time

Lawrence C. 
Évaluation :
5

The moving help company bailed on me at the last possible moment and left me scrambling to find a replacement off craigslist.

james R. 
Évaluation :
5

The people were friendly and knowledgeable; service was fast. I can't think of any improvements needed.

David W. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Arianna P. 
Évaluation :
5

They were so efficient. I was in and out of there with no problems. What a great U-Haul branch.

Ian P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda B. 
Évaluation :
3

I was Suppose to pick up at 121st Avenue Location. Uhaul Inconvieneced Me. NOT HAPPY

David J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly B. 
Évaluation :
5

Mateo was outstanding! He carefully explained everything, was a really good problem solver, was friendly and personable, and did an excellent job of installing the hitch! Merci.

Kim K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deven R. 
Évaluation :
5

Very good service

Marcilino C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

donald O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Karen N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katarina T. 
Évaluation :
4

When I picked up the truck it was literally empty of gas the employee told me they rent em out as they get em. I remember renting a truck in the past and it was full and I had to return it full. I barely made it to the gas station.

Eric F. 
Évaluation :
5

The only thing I can say getting into the place is very hard. Not well seen. Not told very well if you return the car back after hours where the droop box is.

Dawnna S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Luz C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RACHEL A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Todd W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric F. 
Évaluation :
5

Paul was super and got me rolling

Vincent C. 
Évaluation :
4

Trailer worked for my needs. Easy pick up and drop off.

Michael A. 
Évaluation :
5

Everyone and everything was great. Friendly team, simple process, went perfectly as planned.

Braden H. 
Évaluation :
2

Not try to sneak a $20 after hours fee onto my credit card after I returned equipment, during normal business hours. Feels unsavory, I will not use this location again.

stanley E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danielle P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jarred S. 
Évaluation :
5

The staff member who helped me was great! Wore a hat.

Monica R. 
Évaluation :
5

excellent service

MARK B. 
Évaluation :
5

I cannot think of any improvements. Your call-center staff & counter staff were very friendly & courteous.

Mary H. 
Évaluation :
3

I was charged for a utility dolly I requested and was never given to me. The drop box was not visible to costumers to return the key.

Alejandra P. 
Évaluation :
5

Employee behind the register was fantastic

Christopher C. 
Évaluation :
3

Oil light was on when we got it and the ac didn't work on a 100 degree day. Other than that everything was good.

Ricardo O. 
Évaluation :
2

Customer service was absolutely nonexistent until returning the equipment. CSR Joe was exactly the employee i expect. The manager, and the csrs Behind the counter, who were on duty Saturday morning were awful. Our customer service policy is, “Here it is!”, not “how it is.” The woman we interacted with in traffic is insufficient as well. After not having the requested equipment, I was subbed into a tm. The first one the battery was dead and it only had1/16 tank of gas, but the battery was dead so it wouldn't start anyway. They gave me another truck and was disgustingly dirty. I have pics I'll put on the contract later. I rent all over the country and this has been the most disappointing mco the past couple years. No one cares. Train your people better.

Bob Z. 
Évaluation :
1

Verry rude make me feel like a thief like if I was going to keep their equipment I only had it for 2-3 days the guy was if u dnt bring back my trailer it will get reported stolen and hung up really that's not a way to speak to customers he dint even let me speak very unprofessional

Martin G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Annie K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angel V.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Renee S. 
Évaluation :
1

Be more of a professional over the phone and not just hanging up on the customers by not giving them an explanation on the situation at hand. There needs to be more training on how to handle a conversation with a customer without being rude and just hanging up on them.

JONATHAN T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John S. 
Évaluation :
4

Paul and his team did a great job helping me understand the confusion of the online process and provided me with excellent service. The problems may have been caused because I booked the truck and storage facility at the same time.

David B.  |  Online Move In 
Évaluation :
5

Paul and his team did a wonderful job making sure everything went smoothly.

David B. 
Évaluation :
3

While this particular location was OK, I am very angry at U-Haul in general. My reservation was changed from my original location to this new one and I was not notified. This was an extreme inconvenience the morning of the big move. I understand that locations may need to be switched due to truck availability, but not being notified by it (I double checked my texts, voicemails, email - nothing) is absolutely unacceptable. It is extremely unlikely that I will be renting from U-Haul again.

Kurt D. 
Évaluation :
4

Smooth easy process to rent and return, staff is friendly and has a sense of humor. The staff I interacted with are real everyday people providing real service's and products.

James F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christopher R. 
Évaluation :
5

Calling uhaul 1800 number was not great service. They gave some information that I wasn't too please. I called the location it's self and they took care of my concern and I was very happy.

Hector L. 
Évaluation :
3

Don't rent faulty equipment.

Stuart C. 
Évaluation :
1

Not informing the customer about after hours, service fees and lots of hidden fees. Not at all satisfied with UHaul rentals.

Shankar B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James H.  |  Premières impressions 
Évaluation :
5

Really appreciated all the guys working. Had a terrible experience with another uhaul and these guys definitely made it better. Seem less experience.

Miranda S. 
Évaluation :
2

I felt one of the representatives (Big Guy) was not friendly, sort of rude. There were two other representatives who are friendly and helped me in every possible way. The store was okay ish. The custom hitch installation was awesome. I wish this store has new trailers as the new trailers have drop pin which can be locked using lock pins.

Akhilesh K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Allison K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim H. 
Évaluation :
4

I reserved an appliance dolly bit when I picked up the truck, they informed me that they didn't have one and I would have to go to another store to get the dolly. My “express” check in took 40 minutes.

Chris G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael M. 
Évaluation :
3

We were told the expectations for cleanliness and gas usage. Upon entering the vehicle we had to clean out garbage which was left from the prior renter. When we attempted to add gas it leaked out of the tank all over the gas station.

Stephanie H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mark R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karl M. 
Évaluation :
3

The storage had stains on the wall and there was no lights inside when I needed to access my unit at night. They also confused my storage unit with someone else's. They had canceled the other persons storage and did mine by accident, and in doing so they had to change my pay day since they had to reapply me for my unit. They kept raising the prices on me about every few months. Over all the storage was alright but there was a lot that could have been worked on.

Cesar R.  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Star R. 
Évaluation :
4

Nothing, good experience.

Shari G. 
Évaluation :
5

The pickup stinks like cigarettes inside needs to be cleaned or scrubbed.

Cristina T. 
Évaluation :
5

Incredibly friendly and professional staff. Equipment was ready and the staff made the pick up process quick and painless.

Patrick M. 
Évaluation :
2

Very disorganized. Seemed like no one knew what they were doing. Told us they didn't have any dolly's but when we asked to double check magically they found one. Experience took significantly longer than it should have. Also, uhaul itself was a little sketchy on the drive idling very high on the freeway. Was worried we weren't going to make it to our destination.

Steven S. 
Évaluation :
3

My key card didn't work had 2 different keys. Was never show how to operate the gates But will wing it .

Carol H.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Serena P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARSHALL P.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kevin V.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YAAREB A.  |  Expérience générale 
Évaluation :
1

My trailer was stolen from there yard and before that I had my locks cut off twice

ROBERT S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael C.  |  Premières impressions 
Évaluation :
5

Except for not being able to get out of the gate. It was easy.

Angelina G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARY T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARY T.  |  Premières impressions 
Évaluation :
1

Got my tools stolen from my van

jonathan B.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Florence F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lauren M.  |  Expérience générale 
Évaluation :
5

Good business all the way around.

Daniel K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry B.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHAEL H.  |  Premières impressions 
Évaluation :
5

Super friendly staff… Very mindful of customers needs… THEY GO ABOVE AND BEYOND THEIR CALL OF DUTY

SERGIO A.  |  Expérience générale 
Évaluation :
1

My RV was broken into 4 different times. The cameras that were on the premises were blocked by semi trucks so basically they didn't work. UHaul did nothing about it. They said sorry about that. But 4 times in 3 months is not right. Now they are putting up a better fence and cameras. That won't pay for the stolen items. I am going to have a post on social media to let everyone I know not to patronage UHaul

Karen M.  |  Expérience générale 
Évaluation :
5

Great with serving our needs. Great team!

Charles B.  |  Expérience générale 
Évaluation :
5

Paul always has a friendly smile and greeting for his customers. And, his team reflects it, as well.

ed u.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Doug L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brad M.  |  Premières impressions 
Évaluation :
4

The hours to get into storage ith a remote for 24 hour access was a bit pressing on time for me. I could not afford th remote so I hd to clear out the storage in a rushed manner because of thelimited time available after work. Other then that everything was fantastic.

Edeltraud F.  |  Expérience générale 
Évaluation :
3

Everything was great until we moved out. We found out the storage until must have had some leaks so some of our stuff was water damaged. It wasn't anything of high value but kind of ruins the valve of storage when you pull your thing out of storage and they are damaged. Also the light in the storage unit did not work. Not a major deal A also but for $150 a month you would expect a dry well let place. Great place to store your stuff but just make sure you don't need to go at night and that your stuff is not irreplaceable or too expensive.

MOHAMMED MAHMOUD H.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Barbara V.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Whitney B.  |  Expérience générale 
Évaluation :
5

Paul and his guys have been excellent.

Adam C.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ALEX Y.  |  Expérience générale 
Évaluation :
1

Office personal horrendous. The manager has no customer service skills. Very rude.

Richard W.  |  Expérience générale 
Évaluation :
5

The staff is fantastic very professional and very helpful. The facility is very nice and lots of room to move in the storage space.

James G.  |  Premières impressions 
Évaluation :
5

Our 26 ft rental truck broke down on our way to U-Haul Moving & Storage Of The Mile High City. When we got towed there, everyone was very understanding of our situation and helped us come up with a plan that worked for us. We were able to move all of our items from the rental truck into one of their storage units with no problems. It was a very good experience after a lot of hassle with the truck breaking down.

BRIANNA F.  |  Premières impressions 
Évaluation :
5

All the men working in their office are very good at their jobs! They helped me when i initially got the unit! And very helpful when i closed out and rented a trailer!! They all deserve a raise no matter how much they are making they are great!

BRITTANY ELIZABE V.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole O.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Theresa W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phillip H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gene C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Whitney B.  |  Premières impressions 
Évaluation :
4

Always friendly and helpful

JOYCELYN M.  |  Expérience générale 
Évaluation :
5

The staff at this location was excellent in their service!

Gene C.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

YAAREB A.  |  Premières impressions 
Évaluation :
5

Whenever I run into a little snag the staff is right there to help me out with the my issue

STEPHEN M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael f.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael M.  |  Expérience générale 
Évaluation :
3

U-Haul as a company has many problems. Trying to do anything online seems impossible. To bad they are the only game in town. Not a completely bad experience but a long way from good.

Jerrel C.  |  Expérience générale 
Évaluation :
3

I'm all upset with the 24hr access that I paid for I had some people stay late to help us get packed up loaded trucks an drive to storage an 24hr access did not work so here we r trucks loaded an mo wer to put it

Donald M.  |  Premières impressions 
Évaluation :
4

I was pleasantly surprised and very happy for the top notch customer service I received a very nice change from dealing with jerks in other customer service situations recently

Terri L.  |  Premières impressions 
Évaluation :
4

We've had a few issues over the years we've had our van in storage at the Denver facility, but overall, it's been positive.

PHyLLIS W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUAN L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerimiah C.  |  Expérience générale 
Évaluation :
5

The staff really helped me out and after a long move made me free safe in a new location, this is the place to go to

Lawrense L.  |  Premières impressions 
Évaluation :
5

very convenient

Teresa P.  |  Premières impressions 
Évaluation :
4

Due to work schedule we had to pay for 24 hour access. That was unexpected. When we retuned with our 1st load several hours after completing paperwork we were buzzed in by a worker. But ultimately locked in the gates as our code had not yet been input into the system. It took yelling, honking and waving before a retail person came to see what the matter was. Glad it wasn't 'after hours'

renee h.  |  Premières impressions 
Évaluation :
5

great guys big help

Drew D.  |  Premières impressions 
Évaluation :
5

The people working at this facility are very friendly and super helpful! The container I rented was clean and the pods were a great way to move... all around great experience!

Angela B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Virginia R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

antonia v.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katrina D.  |  Expérience générale 
Évaluation :
3

Great job

Dana J.  |  Expérience générale 
Évaluation :
3

Muddy mess outside of unit. Gate control should be more convenient to operate from drivers side of vehicle.

MICHAEL L.  |  Expérience générale 
Évaluation :
5

Excellent service à la clientèle

william b.  |  Premières impressions 
Évaluation :
1

No good experience with UHaul, York street Thornton, CO. 1 in 3 visits they could find my account for payment. Always waited 30+ min. Expected interest bearing CC for auto pay. The place is a joke.

JERRAME H.  |  Expérience générale 
Évaluation :
1

The managers accused me of sleeping in my unit which I was not doing. They locked my unit even though my bill was current . They shut off my gate key. Were rude and didnt let me speak. Evicted me!

charlotte h.  |  Expérience générale 
Évaluation :
5

Everyone on site was unbelievably Helpful! The National Phone Staff should be commended as Well! I Just wish there was a better Way to connect The National Call Center with local distributors!

Mark S.  |  Premières impressions 
Évaluation :
2

Your facility moved my stuff to another unit. My end tables coffee tables where broken, my hope chest legs were brokeñ,old antique dresser was broken where the mirror goes lost a couch table took pic

Danette C.  |  Expérience générale 
Évaluation :
1

I tried calling Uhaul to give them a chance to rectify the MULTIPLE incidences that happened and continued to happen when box arrived. I didn't receive any help. Will never use again or recommend.

Ashley E.  |  Expérience générale 
Évaluation :
1

Still have yet to get a call back from a manager. Paid 100 for my box to be delivered and received my box bolted shut. They never removed the bolts so I couldn't Access anything in my box.

monique p.  |  Expérience générale 
Évaluation :
5

Thanks for the fast and easy shipment of our stuff across the country! The U Box service was truly great-- the boxes arrived ahead of schedule and we were able to get them delivered ahead of time!

alex t.  |  Expérience générale 
Évaluation :
1

the worst moving experience I ever had...problems with U-Haul to this day over a month since move...ended up being very costly with many damaged and stolen furniture....It’s a very long story.

Jawanza J.  |  Expérience générale 
Évaluation :
1

Nobody knows what thy are doing. Not willing to go out of their way to help in their customers who are in tough travel situation. Took an hr to reserve a storage unit only cause management didn't help

travis w.  |  Expérience générale 
Évaluation :
5

Everything was great, the manager Devonte was great as well.

reymundo r.  |  Expérience générale 
Évaluation :
5

The U BOX worked perfectly for our needs.

Paul C.  |  Expérience générale 
Évaluation :
1

I want the kid who helped me know he did a fantastic job helping me when he had no training and no help from his surrounding employees but still got the job doneWhat should have taken 20 mins took 1hr

travis w.  |  Premières impressions 
Évaluation :
5

Great people especially the asst.mgr

Alfred B.  |  Expérience générale 
Évaluation :
5

The folks at this location are the best possible people to work with. Every step of my trip was made perfect due to the fellas at the York St location, Denver, CO. It's been my absolute pleasure.

Cathy B.  |  Premières impressions 
Évaluation :
5

Customer service was amazing.

Kayli T.  |  Premières impressions 
Évaluation :
5

Very fast and friendly service. Exceeded my expectations honestly. My move to Denver couldn't have gone better so far.

Blake S.  |  Premières impressions 
Évaluation :
1

Not impressed. When we arrived with our load to store the storage area was six inches deep with ice and snow. The door to the unit was frozen closed. Service was awful. Door opener didn't work.

Terri C.  |  Expérience générale 
Évaluation :
5

So far excellent!

LUana C.  |  Premières impressions 
Évaluation :
5

Davante was great!

Jeanne c.  |  Premières impressions 
Évaluation :
1

We could not believe the lack of quality of service at this location. There was six inches of snow and ice (it hadn't snowed for days) that we had to walk through to get into the storage container.

Terri C.  |  Premières impressions 
Évaluation :
5

this location really helps out there customers and friendly services thank you

Javier H.  |  Premières impressions 
Évaluation :
5

Great service

Adriane L.  |  Expérience générale 
Évaluation :
1

This experience with the uhaul uboxes was absolutely terrible. At every step of the way, things either went wrong, we got misniformation, and there was added stress since each thing was a surprise.

Ana H.  |  Expérience générale 
Évaluation :
5

Drivers that delivered my uhaul pod were awesome, especially Joy!

Kerri W.  |  Expérience générale 
Évaluation :
5

Joy handled 5 of our storage boxes three times. She was absolutely fantastic and handled our mountain driveway like a pro. Can't say enough good things about her!

Jill L.  |  Expérience générale 
Évaluation :
4

Communication was good in making arrangement for UHaul delivery of UBoxes.

steve s.  |  Expérience générale 
Évaluation :
5

.

Choi F.  |  Expérience générale 
Évaluation :
5

Very satisfied! The ladies who delivered the pods and later picked them up did a great job. POLITE & EFFICIENT! Please tell them I was very pleased and thank them again for me.

Suzanne S.  |  Expérience générale 
Évaluation :
5

The service was great. They really go out of their way to help the customer. Thanks again.

Chris J.  |  Réservation 
Évaluation :
5

Joy was very helpful with delivery and pick up of u box.

david s.  |  Expérience générale 
Évaluation :
5

The drivers delivering our U-Boxes were especially good. They communicated with us multiple times to arrange the best delivery time, and were friendly, competent, and efficient.

Chelsea C.  |  Expérience générale 
Évaluation :
5

Very helpful staff. Allowed me to pick up my shipment early and helped with all the paperwork quickly and efficiently

ken s.  |  Expérience générale 
Évaluation :
4

none

debra s.  |  Expérience générale 
Évaluation :
4

Thank you. Have my storage with you

Danette C.  |  Réservation 
Évaluation :
1

Overcharged $66,85 twice (2 times) for storage I did not use. Boxes delivered to Windsor on Aug. 24 and picked up on Aug 25. $137,44 was charged for delivery which is fine. Need refund please.

Pat S.  |  Expérience générale 
Évaluation :
1

Although I had reserved a storage space well in advance, upon arrival and with no warning whatsoever I was told this location had no storage unit available for me. Unbelievably poor work, Uhaul.

Richard L.  |  Réservation 
Évaluation :
4

I did not see the facility as I rented a u box which was delivered to my new home. But, all went well

Joseph P.  |  Expérience générale 
Évaluation :
5

The general manager there rocks. She took great care of me and her staff was the same. Cameo is a great leader

JAKE M.  |  Expérience générale 
Évaluation :
2

None of the employees really seem to know what they're doing. My original reservation was not set when I got to the location. Pricing was not explained properly. Too much more to explain

Damian G.  |  Expérience générale 
Évaluation :
5

Thanks so much for the excellent service

Diana M.  |  Expérience générale 
Évaluation :
5

Very easy to work with

JB P.  |  Expérience générale 
Évaluation :
5

They were good at there jobs

Kathy B.  |  Expérience générale 
Évaluation :
5

Appreciates the folks in the warehouse who had the next U-box ready to take when I arrived with an empty. It is a well managed operation.

JB P.  |  Expérience générale 
Évaluation :
4

.

Ross B.  |  Expérience générale 
Évaluation :
4

Cameo Petersen and her staff are excellent! We had some issues that were all resolved promptly and we highly recommend the location and its staff.

Terri L.  |  Expérience générale 
Évaluation :
1

I will not be recommending any U-Haul service to anyone ever. I will not be returning to U-Haul as a customer for any single thing. I will spread far and wide what a hassle U-Haul made of our move.

Chauncey D.  |  Expérience générale 
Évaluation :
5

The staff was very friendly and went out of their way to understand exactly what I needed to accomplish. I received confirmatory phone calls to let me know that everything would flow smoothly.

myron l.  |  Expérience générale 
Évaluation :
2

I ordered 2 u boxes that was going to Colorado and I had questions. seemed like they wasn't sure of the process. Just seemed not sure.

April C.  |  Expérience générale 
Évaluation :
5

I had a great experience with the u-box services. The driver was very nice amd helpful. The drop off amd pick up times were on schedule.

manuel c.  |  Expérience générale 
Évaluation :
5

Staff there are friendly n helpful. Access is very good with wide aisles n lighting at night is adequate. I would recommend this facility to anyone needing a rental or storage unit.Lab13145@gmail.com

MICHAEL L.  |  Expérience générale 
Évaluation :
5

Great Service!

ken s.  |  Expérience générale 
Évaluation :