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Wyatt is knowledgeable and goes all out for you. Trustworthy. A pleasure.
Appreciate Wyatt assisting in our departure. Our relationship with this UHaul storage has been well over 20 years. Thank you.
Very friendly and easy to deal with, even when we moved up our date.
Wyatt was not responsive to emails. Tammy is great.
I found the staff to be pleasant and very helpful to work with.
Definitely a good experience. The manager, Wyatt and his employee were great to work with. Our rental unit was clean and the area around was well lit. The temperature inside was comfortable with it being in the 90’s outside. I didn’t have to worry about our belongs getting damaged by the heat while they were in storage. We are renting a Uhaul truck next week and we would definitely use this company again.
After receiving my access code, I was unable to enter to building. My code was denied several times. However, I spoke to the manager Tammy and she was kind enough to give me her code until I reached customer service. After, reaching customer service, I was told that no one was at the building and I should receive a call back for my new code. From my understanding, this company is 24/7. However, it’s the next day and I’m still waiting on my call. No big deal but I would like to have my access code by Tuesday.
Outstanding professionalism Outstanding clean and well maintained facility
Never any issues, was always able to access my unit 24 hours a day 7 days a week. Always clean and well lit! If i ever need a unit again, i will be using UHaul!
We have had multiple storage units of the years, especially during our 20 years of military service. Our time with Uhaul Storage in Trappe Maryland was one of the easiest and most professional we have
Tammy was great answer all our questions. Pointed out several packing box tips. She is a great employee
Thanks
I didn’t get clear directions on where to complete the registration.
This facility is clean, well lite, climate controlled and conveniently located. There is no one at the facility so you are on your own. Overall, my experience was a positive one.
It may take a little bit for them to call back, but when they do, it's with a solution. Very intuitive, and they don't waste time
Overall, this rental went very smoothly. My earlier experiences with access to the facility had been difficult at times, but the kinks seem to have been worked out since. Well done.
Excellent service and very prompt help in resolving forgotten key issue. Tammy is great. Highly recommend.
👍
great experience
Everyone at Uhaul has been so professional, helpful and friendly. Instructions were clearly communicated and the move so far has been much easier than I expected.
Nothing to add.
The UHaul Self Storage in Trappe, MD was extremely clean, and the temperature never varied from 70 degrees. It was a great place to use for temporary storage. The staff were extremely help
Tammy and her management staff "get it". Grateful. indeed.
Excellent
You request 24 hours notification for cancellation but when you changed my pick up location have less than 24 hours only to arrive at location to find out that didn't have a truck.
The ladies there are the best they made it easy the first time I had to get a storage unit and this time as well as when I needed a U-Haul always great service and was good experience. EXCELLENT!!
UHaul staff was friendly- the truck was easy for a lady to navigate/ drive, and the storage are was clean, climate controlled and well lit. Staff was helpful and overall I was pleased with the results
Many thanks to Tammy (Trappe, MD). She was always very helpful.
