Évaluations des clients U-Haul Moving & Storage of Vacaville

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Vacaville

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Jeffrey C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Marcus L. le

Évaluation :

Courteous, prompted, and professional Service

Carol B. le

Évaluation :

Great customer service, I would highly recommend the U Haul on E Monte Vista!!!!!

Randy D. le

Évaluation :

Staff was friendly smooth transactions

Phillip C. le

Évaluation :

The employees were kind courteous friendly and professional. Got me in and out, best experience ive had with any rental. Very pleased .thx u

Laura O. le

Évaluation :

Le client n'a pas laissé de commentaire.

Carl E. le

Évaluation :

Le client n'a pas laissé de commentaire.

Marilynn M. le

Évaluation :

Le client n'a pas laissé de commentaire.

NICHOLAS F. le

Évaluation :

The young woman working here who helped us was excellent - best Uhaul person ever...

Michael S. le

Évaluation :

Fantastic and responsive service on both ends!

MARGARET D. le

Évaluation :

The service provided was beyond excellent! If I could give U Haul 10 stars, I would! The long distance move from NJ to California had me being nervous, that my belongings would arrive safely! Once we opened the very secure box, we were so happy to see that everything was safe and sound! The employees at both ends of the trip were helpful, informative and very friendly! I will recommend your service to family and friends, and will definitely keep UHaul at the top of my list! Thank you again, Margaret DeNorscio

Andy B. le

Évaluation :

I have used this U-Haul location several times in the past. From the phone reservation setup to store pick up and drop off, the customer service was impeccable. Please continue to provide great service.

Elizabeth H. le

Évaluation :

Excellent and professional service.

Meganne L. le

Évaluation :

Anthony is great. He even helped me out when I thought u left something in the truck a few hours later.

Justin Z. le

Évaluation :

Fast and easy.

Bruno Z. le

Évaluation :

Ash try was full of cigar butts. Person at the counter was to worried about his buddy than me. will never rent from that location again.

Len D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Manolote C. le

Évaluation :

Le client n'a pas laissé de commentaire.

patricia A. le

Évaluation :

Le client n'a pas laissé de commentaire.

Sharon J. le

Évaluation :

Le client n'a pas laissé de commentaire.

Dana R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Edward R. le

Évaluation :

Le client n'a pas laissé de commentaire.

James H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Mark C. le

Évaluation :

Did not have the size that I needed, had to rent a much larger trailer!

courtney B. le

Évaluation :

The person (didn’t catch their name) who checked us in at 7am was awesome!!

Matt C. le

Évaluation :

Le client n'a pas laissé de commentaire.

velia V. le

Évaluation :

Le client n'a pas laissé de commentaire.

Richard E. le

Évaluation :

Online reservation and changes are easy. Short wait time on-site to pick up. Returns are quick too. Staff is always friendly! Always have a good experience here!

Raymond M. le

Évaluation :

Tell customers how to adjust outside mirrors.

Jack P. le

Évaluation :

ty thank you

Saied S. le

Évaluation :

My credit card was overcharged $271 Need it returned to account My agreement was $204. Pick up $123 I was charged $204 $123 $271 What’s going on here ?

beckie W. le

Évaluation :

The trailer was dirty inside. I only used it for ,two hours because I wasn't sure I could make it back by closing. I did with an hour to spare and still had to pay for the 35 hours. It would be nice to receive a credit for not keeping it the even 3 hours.

Barron C. le

Évaluation :

There should be an option of receiving the truck either full of gas or empty. I received the truck and barely made it to the gas station, which was only one block away. This is unacceptable. There should be policy to have at least 1/4 tank. Also, the first truck given to me smelled horribly like a pet kennel. It smelled so bad that my allergies started to come about. The manager was more than glad to swap out vehicles. The staff was professional and courteous.

Larry S. le

Évaluation :

Everything was great.

RICHARD B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Anthony T. le

Évaluation :

Continue the great customer service

Marlon E. le

Évaluation :

Le client n'a pas laissé de commentaire.

Darrell L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Raina H. le

Évaluation :

The service was horrible the employees are rude and unhelpful. Customer was terrible. I wouldn’t recommend it to my friends or family. Very unhelpful...

Daouda Y. le

Évaluation :

Awesome

Daouda Y. le

Évaluation :

Awesome

Ginina L. le

Évaluation :

Service was great. I do recommend checking the bathroom more often. I didn't have toilet paper after using the restroom after hours. It also smells a little bad... like pee.

Rehema S. le

Évaluation :

Clean. Accessible. Easy to move in and even easier to move out. Great experience!

ADRIAN R. le

Évaluation :

The staff were wonderful and so nice and accommodating . I live 14 miles away but would come to this establishment anyways because of the service.

PHILLIP C. le

Évaluation :

Thank you!

kendall r. le

Évaluation :

I only wish that we could get two entrance cards because it was difficult when my husband had the card and I had to get in there. Otherwise, excellent service and nice, clean, temp. control facility!

Aesel T. le

Évaluation :

great service!

JENNIFER T. le

Évaluation :

Great service

Chris S. le

Évaluation :

I was in and out fast and thestaff was helpful and courteous

veronica w. le

Évaluation :

It went very smoothly. thank you

Aesel T. le

Évaluation :

Thank you Nancy for all your help. Excellent service!

Lisa H. le

Évaluation :

he timed motion activated lights are only sensed at the end of the rows so if you are organizing in your storage unit the lights will go out and you have to go to the end of the row to reactivate

MATTHEW N. le

Évaluation :

I had two storage areas here over the course of years. The staff particularly made this facility the best ever storage units I’ve had: they are incredibly helpful, friendly and made things easy always

Ana S. le

Évaluation :

All my concerns and questions were answered professionally and courteous manner. Place was clean and bright and I was extremely happy about my experience there.

Dina N. le

Évaluation :

Ive used a Uhaul storage 4 times, but this staff was always great, never rude, always patient, & always went above and beyond! Moving sucks, but this staff made it tolerable. I love these guys. Thx!

Bob M. le

Évaluation :

Great facility. Clean and convenient. Grrat,service. Kudos to Laurie and Anthony

GEORGE A. le

Évaluation :

Very professional staff

Donna Z. le

Évaluation :

I moved to vacaville 1 year ago. Hv used this uhal several times. Great people..

MARI H. le

Évaluation :

I rented for ten years your smallest unit. All you did was raise the rent. I finally built a shed and moved my stuff. $100/mo for a closet is NUTS. Never again.

Dwayne W. le

Évaluation :

The online reservation process was extremely convenient and work! The space we reserved was clean and ready to use. The staff was courteous and very helpful.

Sasha J. le

Évaluation :

Fast and convenient. She even walked me to my storage unit instead of giving me a map to find it on my own

richard m. le

Évaluation :

very helpful

ZABRINA A. le

Évaluation :

Climate controlled units; courtesy moving carts available; and great customer service.

Julio M. le

Évaluation :

They lie about prices, lie about actual access hours, lie about truck rental fees, lie about why card doesn't work, lie about who is responsible for what , lie about returning calls. I meant she!

Kirk P. le

Évaluation :

Smooth process from online to arrival. Kendrick was very helpful and knowledgeable and got me in and out in the least time possible. Please thank him for his great service.

DIOR G. le

Évaluation :

When i first got the storage unit it was 50 bucks a month! Before i cancelled my unit i was paying close to 90 bucks. Its ridiculous how much the price went up!! Never again!

Roslyn H. le

Évaluation :

It was fine

Richard C. le

Évaluation :

Very pleasant and helpful staff

MANDISA M. le

Évaluation :

The Best Uhaul Service. I've been using this particular location for all my moving, storage and in town hauling for over two years and have never had a problem. This Team goes above and beyond!

Alisson A. le

Évaluation :

The two girls that helped my dad and I were super nice and helpful and made the whole process so much easier.

Diane B. le

Évaluation :

>Thank you to the whole team at 1240 Monte Vista. The ability to pay my U box bill in cash was very helpful and the facility and staff was great. Will return. Thank you, U haul.

Melissa M. le

Évaluation :

The staff was quite pleasant and expressed a genuine desire to be helpful.

Maria M. le

Évaluation :

The staff at the Vacaville location are very helpful and friendly.

Bette F. le

Évaluation :

Extremely disappointing! Guaranteed delivery date for 2 U-Boxes from Illinois to California was 7-14-18. One U-Box was 3 days late and the other U-Box still hasn't arrived. Again very disappointing!

MATTHEW N. le

Évaluation :

Staff very helpful and kind. This is why I continue to store my stuff here (just got my second storage area, other’s a long-term one). Even though it’s 20 miles from Davis where I live excellent place

VERONICA G. le

Évaluation :

Great facility. I would recommend more carts for customers and a better watch on area in front of elevators of unwanted items left. Bad appearance. Overall great service

ALFONSO G. le

Évaluation :

Get rid of the crack heads that go in and out of the storage units!

David B. le

Évaluation :

I work off hours and it would have been nice to have access late at night

Sandra D. le

Évaluation :

Your facility was clean and well maintained and your staff was always there to help in any situation. Thank you mostly to Desiree and Laurie. They are the best on staff! I will miss seeing you.

SHAVON D. le

Évaluation :

My experience was great!