Customer Reviews for U-Haul Moving & Storage of W Babylon

3320 évaluations

451 Sunrise Hwy   West Babylon, NY 11704
(1/2 mile East of Route 109 on Sunrise Highway North Service road)

(631) 422-5771

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 6h30 am à 8h pm
  • Dim : 8h am à 6h pm

Services dans cet établissement :

Pour nous contacter

(631) 422-5771

451 Sunrise Hwy
West Babylon, NY 11704
(1/2 mile East of Route 109 on Sunrise Highway North Service road)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 6h30 am à 8h pm
  • Dim : 8h am à 6h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
1

Wasn't no gas

Emmanuel A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose R. 
Évaluation :
5

One man was working the whole place all alone but he still gave excellent customer service despite having to deal with up to 5 customers all on his own. Plenty of vehicle options available at this location. Will use again when the time calls

salina M. 
Évaluation :
5

One tire was flat

FABIO G. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Carol G. 
Évaluation :
5

I went there on 05/02/21 around 2 pm for ha Hand truck to move my fridge. The guy working that day was super cool forgot his name sorry but he is a singer he wears glasses and has a mustache. Super cool guy I think he was the only one there that day but somehow had everything under control.

marc G. 
Évaluation :
5

Very good service tanks

Manuel L. 
Évaluation :
5

Très bien

JUAN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John D. 
Évaluation :
4

Associate that helped me was great. He was really hustling.

Kevin M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frank L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jorge G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john A. 
Évaluation :
5

Customers service was excellent each time I was there.

Linda J. 
Évaluation :
5

Customer service in today's environment is long gone, but the gentleman here name D” at the west Babylon location has always been exceptionally helpful, kind and considerate of others. As long as he is there, they have a customer for life.. signed Motorcycle Phil

Philip B. 
Évaluation :
4

Online Reservation process (as recommended by a friend) Grade A- Pickup process: Attendant asked for information I already gave online! The Penalties for late return were NOT able to be disclosed?!?! I think I only need 4 hours, but what if I need 5? The "penalty" in $ was not able to be disclosed. Very ODD. Grade: B- Return procedure: I had the truck returned ON TIME, with extra gas filled. BUT, there was NO ONE to receive the truck back into inventory. I waited in-line the sales office for 30 minutes for my turn to close out the deal/return. When it was my turn to talk to the agent, he said, "You both are returning right?" Yes. "Hand me your keys." The guy who was IN BACK OF ME IN LINE, went outside and started talking to the agent for another 10 minutes while I was next in-line inside??!?!?!??!?! What was I inside waiting for. You have your truck, gas, and key. Why am I waiting in line for an agent who is outside talking with the guy who was in back of me in line? PISSED OFF, I walked out and asked, "What am I waiting for? You have more gas in the tank than when I took the truck, you have the key, you have your truck?!!?!! Can I PLEASE go home now? It has been over a half hour!" The agent said, "Yes" so I left. I cannot tell you how unhappy I am with the return procedure that I experienced today. EXTREMELY dissatisfied. I was told to make sure to get the truck back by 3:30PM for a rental that was to happen right after mine. But the staff available to get the unit back in was non-existent, and there was clearly no one coming to rent the truck at 3:30pm today. I am totally unimpressed and unsatisfied.

RAYMOND S. 
Évaluation :
5

very friendly .... no complaints

FRANK P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bismark H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James D. 
Évaluation :
5

Give your employers a raise especially D who runs that place like a well oiled machine!! Promote him!!

LINDA Z. 
Évaluation :
5

The gentleman that helped me at the location was extremely professional and nice. Was a quick and painless experience. Couldn't of went any better.

dennis V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew K. 
Évaluation :
5

Your employee's are fantastic.

RICHARD W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carolyn N. 
Évaluation :
5

I have rented from uhaul before and always had a good experience. What made this time "excellent", was the service provided by D at the West babylon NY location. the rental was seemless, He answered every question I had and provided outstanding Customer Service. D deserves acknowledgement for being an outstanding employee.

James O. 
Évaluation :
5

Your employee was overwhelmed but was excellent!!! Hope you have more like him

Robert G. 
Évaluation :
5

Nothing, Dee is always helpful, nice and courteous!

PHILIP B. 
Évaluation :
5

Great and friend employees

MARK S. 
Évaluation :
5

Just wanted to say how impressed I was at my experience with the West Babylon Uhaul location. Super helpful and friendly staff, truck was clean and worked extremely well, and even though there was a discrepancy in my bill, I was contacted by them and it was resolved quickly. Excellent all around. Merci.

Louis A. 
Évaluation :
5

This location was on the ball excellent service

DOMINICK N. 
Évaluation :
5

Staff member was super nice. I have rented here before and would do again.

Kenneth R. 
Évaluation :
1

Your service sucks all you motherfuckers can all suck my dick are you motherfuckers that work there look like a bunch of drug attic's would definitely never go back there again go fuck your mother

JORGE JR R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony M. 
Évaluation :
5

Tiene un EXCELENTE SERVICIO GRACIAS GRACIAS GRACIAS

Jaquelin T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mary B. 
Évaluation :
5

Very nice staff. Was helped immediately. Nice selection of moving products. Would recommend this business. Cheaper than Home Depot to rent a box truck if needed more than 75 minutes and going a short drive.

Carol C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PIOTR D. 
Évaluation :
5

Service amical

MURAT A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STUART Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eleonora B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer L. 
Évaluation :
5

Well maintained trucks ! Pleasant Employees!!! 1st Choice Always!!

Paul R. 
Évaluation :
4

Dylen and Adam were extremely helpful and good to work with.

JUSTIN C. 
Évaluation :
5

Service was excellent

Linda J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joseph N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Philip L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Philip A. 
Évaluation :
5

Called last minute for a Uhaul and the gentleman I spoke with was very accommodating. We arrived an hour early the next day and there was no issues, they got us processed quickly and on the road we went. It was an easy simple process due to great customer service

Nicholas B. 
Évaluation :
4

The asociates were very helpful and informative

albert G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony A. 
Évaluation :
5

very good

Victor S. 
Évaluation :
5

I did not get the persons name at the desk that helped me, but they answered all of my questions and explained everything in a very clear and concise way!

MICHAEL F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alfred T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MIGUEL G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angelo C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph W. 
Évaluation :
5

Dylan, the sales associate was incredibly kind, helpful and efficient. He made my day.

Jeanine W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christian C. 
Évaluation :
4

Trucks could be a little newer

Joan D. 
Évaluation :
5

The experience was so good, I definitely recommend this Uhaul location, I thought I completed my reservation on line, turns out I didn't know what I was doing, but when I went inside the young man who I believe he said his name was Damis, helped me he was so kind, and helpful, he fixed everything up for me and send me on my way. He made the whole process nice and smooth for me, Thank You.

Felicia M. 
Évaluation :
5

Staff was great. Quick and helpful. Equipment was clean and ready to go.

daniel H. 
Évaluation :
5

Everything was fine. Thank you 😊

IRVING W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAWRENCE G. 
Évaluation :
5

No additional comments. Reserving and returning processes were seamless. Great service! Thank you!!

Russel B. 
Évaluation :
1

The trailer can off hitch of my truck and hit my tailgate, I spent 45 minutes on hold yesterday and could not get anyone on the phone. Another motorist stopped and helped me get the trailer back on my truck, the nut was not tightened down.

ryan C. 
Évaluation :
5

The most important thing I can say is the staff when I rented a vehicle and when I return the vehicle with ultra polite and everybody had a smile on their face. Everybody seems like they enjoy their job and look forward to coming to work in today's day and age that's a rarity

michael S. 
Évaluation :
5

The associate that help me was very good very polite very professional and on time he did an excellent job

bernice M. 
Évaluation :
5

Very friendly staff and very helpful.

KATHLEEN Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald D. 
Évaluation :
3

Customer service was not bad at all, but they trick you with the price, they advertise trucks for 29,99$ to 39,00$ but my card was charged over 250$. I only made one trip from West Babylon location to Lindenhurst, from Lindenhurst to E Islip and back to west Babylon. Something is not right

Grzegorz G. 
Évaluation :
5

The salesman named Adam was very kind, took care of every detail and explained everything related to the trailer safety and gave me some tips on driving it.

ALEXANDER S. 
Évaluation :
5

2nd time I've used this location.. great customer service . Especially the spanish gentleman who worked this morning, incredible!!

phil B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen T. 
Évaluation :
5

Friendly professional service

THOMAS M. 
Évaluation :
5

Your web site was giving me an error message so I had to go into the store to rent a vehicle

Thomas W. 
Évaluation :
5

How can you improve on excellent

CHARLES H. 
Évaluation :
5

Customer service was great..great experience

Steve C. 
Évaluation :
4

Antoniovalenzuela

Antonio V. 
Évaluation :
5

Your customer service was A-1. I will definitely visit this location in the future.

Niko O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JESUS C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAHEEL I. 
Évaluation :
4

The man working was all alone when I picked up and dropped off the trailer. He did a great job. He deserves some help.

ROBERTALBERT G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yvette D. 
Évaluation :
5

Great service

RICHARD M. 
Évaluation :
2

The location of the truck was not where it was specified. There were no supplies inside truck I paid for.

Andrew N. 
Évaluation :
4

Lower your prices!

Arshad M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John R. 
Évaluation :
5

Adam was great with everything helped me get a truck I was in and out quickly thanks

Timothy R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danny C. 
Évaluation :
3

I asked the attendant for a price quote on the insurance, he said there were many, as he did want to explain because he was busy. I got a verbal quote for 14,00 $ per day, however, the bill was 28,00 $. I would like an adjustment.

nelson R. 
Évaluation :
5

Good service

Bergens J. 
Évaluation :
1

woke up to a weird charge ob uhaul for 219.00. will be placing xreport with the Attorney General.

Betty V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leonard B.  |  Premières impressions 
Évaluation :
5

Such a great staff

vicky c.  |  Expérience générale 
Évaluation :
5

I will use whole again thank you so much for storing my things

Ernestine C.  |  Expérience générale 
Évaluation :
5

Quick and easy to rent a truck..and space if need it..

OSCAR F.  |  Expérience générale 
Évaluation :
5

The guys over there are very helpful.

Andrew H.  |  Expérience générale 
Évaluation :
5

Great customer service...staff went above and beyond to take care of the customer. The staff exceeded our expectations! Ryan, Robert, Anthony and Miguel were great.

joyce a.  |  Expérience générale 
Évaluation :
5

Helpful staff, specially Robert was fantastic , already did half job and once i arrived , filled up some paperwork and was on my way with a drive up storage space. Will recommend .

Fazal R.  |  Premières impressions 
Évaluation :
5

They were great and very helpful. I even ended up getting a storage unit. Disappointing is that it wasn't the smallest size that I needed but the workers were kind and accommodating at both places.

Joyce A.  |  Premières impressions 
Évaluation :
5

I love the manager he’s great

whitney h.  |  Expérience générale 
Évaluation :
5

Mr. Nedd & the staff here were wonderfully human, helpful, and kind. If I ever need to store anything, if I ever need to rent a vehicle, or if I need moving supplies-I know where to go. Much respect.

LATIQUA W.  |  Expérience générale 
Évaluation :
1

Unfortunately, except for mostly pleasant people I have eventually spoken to and dealt with for this rental, I am totally dissatisfied with U-Haul and there online ordering.

Karen M.  |  Premières impressions 
Évaluation :
5

Very helpful and courteous. A pleasure

joseph n.  |  Premières impressions 
Évaluation :
5

Ryan Need and his employees were awesome!! Very attentive, knowledgeable and friendly. Great positive vibe at the West Babylon facility! Stephen

STEPHEN J.  |  Expérience générale 
Évaluation :
1

This storage facility is run down and very dirty! The units are dark and there is not enough light from the hallway to see inside the units at night. We had water damage in our unit. We were not happy

darlene g.  |  Expérience générale 
Évaluation :
2

The insulation on the ceiling was falling down which worries me because I want to make sure it is insulated. The guy did tape it up. He was rude and we felt like we were a bother since the get go

carrie p.  |  Réservation 
Évaluation :
5

The staff are so helpful. I would definitely recommend using this uhaul.

Justine M.  |  Réservation 
Évaluation :
5

I want to commend Ryan, he was a big help and made my experience of moving easier and less stressful. Thanks Ryan.

Douglas O.  |  Expérience générale 
Évaluation :
1

Customer service and etiquette skills need to improve tremendously.

Natasha C.  |  Expérience générale 
Évaluation :
1

My bedroom set was destroyed because of water getting into the unit when it's supposed to be a safe secure waterproof unit. Very disappointed that i have to go through insurance now to get money back

vicent s.  |  Expérience générale 
Évaluation :
5

Ryan and his staff were very helpful with all my needs, from showing me how to use the entry card correctly to making sure I was safe by checking on me when I was in the unit by myself. A pleasure 

christine p.  |  Expérience générale 
Évaluation :
5

All good

joseph l.  |  Expérience générale 
Évaluation :
5

I had a great experience. If I need to, I will use them again.

EILEEN L.  |  Expérience générale 
Non reviews have been submitted for this location.

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