Évaluations des clients U-Haul Moving & Storage of Warren
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage of Warren
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Anthony S. le
I went in Saturday to pick up a van for my move. I was told that all vehicles were taken for the day. I asked if there were any other locations nearby. Instead of looking up another location for me the guy working next to the nice woman helping me suggested I take a van for 4 hours because they have someone coming at 5 to pick it up. I took the van because they told me pretty much that it was my only option. I had to rush moving my stuff and was only able to take one trip to my new place which was 16 miles away. I couldn’t take a second trip for fear of returning the vehicle late. I brought the van back an 2 hours early I payed 60.00 when I feel I should have gotten SOMETHING back for the inconvenience. 60.00 for 2 hours is ridiculous and caused so much stress on my move. I will never return to this location again. I like the location better before it moved more vehicles were available and in fact they had vehicles at the old lot! They could of drove over there and help customers out by bringing them to the new location! I feel I deserve some sort of compensation for the inconvience
Paul R. le
Workers there were Awesome Truck had a window rattle on the drivers side that was very annoying and distracting
Noraadriana C. le
The manager was very helpful and profesional. Excelente attitude
James W. le
In and out. No issues
Minlong X. le
No, it's a excellent experience and will keep using U-Haul in the future.
Darren G. le
Everything was perfect
Ronald P. le
Make sure the battery is good in the truck. I had to jump start the truck the next morning.
kirt C. le
It took an hour to pickup my reserved van due to very slow computer. After loading truck and about to get on 696 I had to stop for gas for an empty gas tank. I live 2.4 miles from location and about 3 miles from 696; so less than 6 miles after picking up truck gas was empty; must not of been filled to 1/4 tank to start. I put $30 in gas but did not see any money back to my visa after I reported this. There was no dolly in 26' truck.
Jacqueline M. le
Extremely clean...friendly people...treated like family
Stephaniejean T. le
Overall everything seemed to be okay but I would like to find out how long it takes for the balance of your deposit for a rental truck to be returned on your car or cash giving back
Teko E. le
Training the service rep how to bill the client correctly after returning uhaul, not over charging them with fees, especially when returning the vehicle way before the store close.
Jacqueline M. le
Not much
David D. le
I had to sweep it out
Charles B. le
Truck not available after checking in Waited 45 minutes in line to get to counter At 2nd location 10 miles further away Told I’d get a $50 credit for 3employees waiting while I went to get truck No credit on bill Terrible service
Demetria B. le
Great service
LARRY S. le
4 of us picked up the trailer and 2 of us dropped it off..I was told everything was great and the trailer was turned in without any problems
Benjamindean H. le
The location I made my online order through was at 7mile & Vandyke. When I received my confirmation only to show up and have them tell me they did not have my truck at that site and I had to go to another location despite getting an online confirmation. When I drove to another location that did have my truck available, I had to wait in about a 40 minute line to get things sorted out. Not a great start to a hectic moving day. The experience at 24100 Groesbeck was ok. They did their best but were understaffed for the volume of customers. I would choose a different location in the future.
Tammy J. le
at this site there was need for another check-in person David was by himself at 7am both times I went in there.
Tiffany N. le
Truck kept cutting off on me
Eboni J. le
Though the staff was nice I am totally disappointed with the services I received. I was also over charged for truck rental and inconvenienced with not receiving my funds back after a turnaround trip
NAJIB A. le
Was wrong reading mile and gas meter
Latonya L. le
I was gave the run around and paid more then I was told
gabrielle e. le
Great price for the storage unit I had I had a great experiance and hope.to see you guys the next time I move 👍
keshia g. le
They were very helpful friendly
joann a. le
I couldn’t believe that my storage room destroyed sofas had mold on it I would never ever use them again. Even though I had Insurance i’m highly disappointed, I’m still not satisfied I paid more
Shari C. le
I had exceptional customer service. Greatly appreciated!
Yvonne P. le
I would like to thank David Miller who goes out his way everytime I came 2this location. He’s very respectful, humble, kind , he’s truly a gentleman. He deserves more then 5⭐️s Thank You Yvonne P
Dianna W. le
Good job. Thanks David
Catherine J. le
Your employees that morning were outstanding, I was very pleased and thankful for them!
Jerome G. le
Great place
Stephanie S. le
Horrible staff
Johnnie A. le
Friendly staff
Celestine J. le
I really appreciate uhaul. But I do find it unfair that when moving out cost is not adjusted to prorate days not used. When moving out before month out.
Jonathan R. le
Thank you
ronald j. le
David Miller provided excellent service in getting me set up.
JOHN B. le
Need more lighting at night, and too bad no lights inside unit
Jerome G. le
Nice and easy move thanks
April W. le
Only issues were that ur fees kept raising for long term rental,or should be the lowering for long term customers!
Cardi D. le
Sometimes the entrance gate was stuck in the open position. Only reason I would say it was not secure.