Évaluations des clients U-Haul Moving & Storage of Washington PA

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Washington PA

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Dennis C. le

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The truck was ready when i arrived and Crystal was very helpful and explained everything very well. I have rented from this location before and have always received excellent service. The truck (only a 10 footer) ran well with no problems and was a big help for us. There were two very minor issues with the truck when i took it back and I'm sure they were addressed by the staff person. Overall, a very good rental experience!!

Douglas J. le

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After we left the lot the engine light came on. That meant going back, waiting for them to get another truck. (30 min) All while the people we hired (hourly) sat and waited at the house. Not a good way to start our day.

James B. le

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Le client n'a pas laissé de commentaire.

Linda K. le

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The people in the Washington store were so helpful, polite and helped us out a lot. They went above and beyond what was expected of them. If I ever need a u haul again this would be the store I would use.

Kevin H. le

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Would like more of those medium-sized, electronics boxes that I saw on display. You have a ton of the regular, medium-sized boxes, but they aren't the right shape for over-sized books and comics.

Jazirat B. le

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Le client n'a pas laissé de commentaire.

Richard K. le

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Le client n'a pas laissé de commentaire.

David P. le

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Team did a great job!

Amy E. le

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Le client n'a pas laissé de commentaire.

Brian B. le

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I requested a car dolly, over the phone, I was told there was one available, after completing all the paperwork, I was stuck with a car trailer which costs alot more and not notified till I backed up to it, I was in a bind, but this is wrong to put a person in a trailer when they want a dolly

James G. le

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The truck was easy to drive.

Amanda C. le

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Le client n'a pas laissé de commentaire.

George B. le

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Le client n'a pas laissé de commentaire.

Kimberly M. le

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It was nothing too serious, but the truck that I rented had a significant jerk to it when breaking. Moreso coming down hill

Ronald Y. le

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Seamless rental of a small trailer. Check-in, check-out were both extremely easy and quick. My new car was bought with a trailer tow package so that I can rent a trailer when needed for my woodworking hobby. The price was RIGHT @ $16+. Trailer rental is necessary for me since I don't have any storage space for a trailer of my own. U-Haul's location is perfect for me since the home improvement stores are very close by. I will be using U-Haul again in the near and far future.

Joseph B. le

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Keep up the good work! Customer service will get you far!!!!

Matthew N. le

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Le client n'a pas laissé de commentaire.

Sarah V. le

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Very fast efficient check in and check out! Great staff!

Kenneth W. le

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After renting a 6×12 open trailer for 24 hour period, we returned it after store hours We were not told there was a $20 fee for the companys inconvience. This is a stupid policy. If you can return 24 hours a day this is very stupid . Not sure if i will rent again

Albert G. le

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Very quick service good employe's

Joanne F. le

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Le client n'a pas laissé de commentaire.

Jamin L. le

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The truck I picked up had stuff in the back and was not swept out. I made sure to. Lean it all before I took it back because I would’ve got charged like I made the mess. Honestly should get something back for having to clean out a truck before I could even use it.

james R. le

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Nothing-great service by great people - clean location also.

Nancy B. le

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Le client n'a pas laissé de commentaire.

David H. le

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Le client n'a pas laissé de commentaire.

Norman Anthony T. le

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Le client n'a pas laissé de commentaire.

Sherry S. le

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Le client n'a pas laissé de commentaire.

Orlando P. le

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Le client n'a pas laissé de commentaire.

Mark M. le

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Le client n'a pas laissé de commentaire.

Judith C. le

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There were no places to "tie" the furniture in place, which made stacking much harder. We had to make 2 trips, rather than the one we had anticipated.

Paul B. le

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the truck i had the steering was a little woblely from side to side

Jim P. le

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Great experience . Some initial communication issues but staff took responsibility which was really appreciate. My only complaint is not being able to call this location directly instead of having to go through call center.

Thomas G. le

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Website is very slow. Won’t allow early check in.

virginia P. le

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Le client n'a pas laissé de commentaire.

Lauren T. le

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Le client n'a pas laissé de commentaire.

Patrick M. le

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I was waited on promptly and courteously. The staff seemed very knowledgable of their equipment, pricing and procedures. The day I was there they seemed to be having slow computer issues and the printer did not work. I like to have a paper contract with me. Crystal and the young lady that waited on me did a great job.

Jill F. le

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Le client n'a pas laissé de commentaire.

Dawn D. le

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First of all, let me say that the young man who assisted me on the day of move in (9/15), was terrific. It was everything up to that point that was horrible.

Julie T. le

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Very nice and efficient staff

angela s. le

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This facility was well-maintained with very helpful employees. I would not hesitate to recommend U-Haul for a moving experience. I would use them again in a heartbeat.

Marcella B. le

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Crystal was a BIG help! So was Caleb - thanks so much!

Patricia S. le

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The storage units are clean, and surprisingly spacious,the only problem lack of ventilation throughout the whole building where the units are and no elevator to get to the upstairs units.

angela s. le

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It was so easy to rent a truck and storage unit. The staff was helpful and friendly. It made my moving experience a breeze.

richard f. le

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I will tell all of my friends and family.That If they need to get their stuff in safe close to us to highly recommend it to anyone else about your facility I

Cindy H. le

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A very good experience, simply can do storage ourselves now with racks in the garage.

jeremy t. le

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Smooth and Efficient.

Connie Q. le

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Very helpful and he was thorough and quick. The only complaint is the lock was really difficult to get on and off the unit.

Teresa s. le

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I cannot say enough about how the team at this store helped us make a smooth move which could have been a major headache. They helped at every opportunity and worked with us. I would use again

Debby M. le

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I recommend U-HAUL MOVING & STORAGE OF WASHINGTON, PA. Very clean, Staff very helpful, make payments on line. And everything you need to make your move easier.

kim m. le

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Great staff and secure facility.

RICHARD S. le

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These guys make it easy and they get it right. They had what I needed and they provided the supported that I needed for a successful move.

Bart P. le

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Management and Staff made my moving and storage experience stress free. Very friendly and professional. The storage facility is top notch. Very clean, heated and secure. Highly recommended.

Rhamir T. le

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The GM Brad was very helpful and understanding of my situation. The equipment was cleaned and ready on arrival. Staff was awesome. Overall great experience!!

BRYNA W. le

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Awesome

John N. le

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There are very nice and friendly people here ready to help you. And the manager is very helpful if you have any issues.

THOMAS Z. le

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Very helpful and nice staff. Brad was great and helped me with a concern I had. Nice secure facility

Jennifer D. le

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the staff are rude and rarely know the answer to any questions asked

Sonia B. le

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It would be much better if there was a light inside the storage unit so I didn't have to hold a flashlight

Ty L. le

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Every one at Washington PA is very professional and very helpful especially the young man behind the counter. When we were done talking he said “thank you for your business sir I appreciate it”.

Cynthia C. le

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Friendly Staff, trucks were clean.

Brian B. le

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Great service

Nancy M. le

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Used truck rentals and storage at this location. Staff was friendly and helpful. Facility is clean and well maintained.