Le client n'a pas laissé de commentaire.KRISTINE B. | Expérience générale
Customer Reviews for U-Haul Moving & Storage of Washington PA
Pour nous contacter
Washington, PA 15301
(On Rt 19 1/2 mile south of Meadowlands Race Track)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
- Entreposage du vin
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
All good with rental although check-in took over an hour. Guy working there was doing the best he could and great at multi-tasking - just not enough help!!LAWRENCE D.
I have rented from this location every weekend for last month. Staff is quick and attentive. Vehicles are always ready and waiting. Great facilityMichael D.
Le client n'a pas laissé de commentaire.ERNEST K.
Le client n'a pas laissé de commentaire.Elizabeth H.
Le client n'a pas laissé de commentaire.CHRISTOPHER M.
Nothing, was fast and easyPerry W.
Christina was very helpful when I had a problem.Donna M.
Le client n'a pas laissé de commentaire.Michon S.
Le client n'a pas laissé de commentaire.KRISTIE W.
Their was an engine light on when I picked up and the left turn signal didn't work. They were aware of the engine light upon pick up and told me not to worry about it because it was a sensor. I forgot to tell them when I drop the truck off about the left turn signal, so I tried to call them but all I got was the answering service and not the store. I dialed the local number for the store I don't know why it doesn't connect you to the actual place. This shouldn't happen that wayJulie M.
Le client n'a pas laissé de commentaire.Stephen M.
Le client n'a pas laissé de commentaire.DAVID M.
I had reserved a storage unit and when I arrived. They didnt even have that size at this location. What shouldve been 115 a month turned into 180 a month. Because we had to take what was available. The woman working did give us a lock for free but my husband wasnt happy at all.Sunny B. | Premières impressions
Everything about my experience was perfect!BARBARA C.
Le client n'a pas laissé de commentaire.MATTHEW J.
Le client n'a pas laissé de commentaire.JAMES M.
Le client n'a pas laissé de commentaire.ROBERT L.
Le client n'a pas laissé de commentaire.James S.
Le client n'a pas laissé de commentaire.THERESA H.
Rapide et sympathiqueANDREW H.
One of the best locations U-Haul has, Washington PA is the best.Jan L.
Le client n'a pas laissé de commentaire.RYAN W.
Le client n'a pas laissé de commentaire.William B.
Le client n'a pas laissé de commentaire.DESTANIE G.
Sometimes it difficult to talk to a representative ..can be on hold for extended periods of timeDavid B.
Very professional and friendly service Excellent selection of suppliesROBERT A.
Le client n'a pas laissé de commentaire.Robert Z.
Other than the truck smelling like cigarette smoke, which was nasty, everything was perfect.HAROLD G.
This location is my first choice Uhaul. Always hassle free.Bryan B.
might look a little more cheerful if floor were painted white, and hole in wall repaired... other tenants with whom i spoke were more than satisfied....martha b. | Premières impressions
Le client n'a pas laissé de commentaire.Fernando A.
Your employees went above and beyond to make the rental process and return as seamless and pleasant as possible!ALAN G.
They were fast and efficient. ðŸ™‚Karen H.
Le client n'a pas laissé de commentaire.LYDIA T.
Le client n'a pas laissé de commentaire.Andrew P.
Staff was excellent at pick up and drop off. Always get fantastic service at this location.TODD K.
I spontaneously decided to pick up a large item from Home Depot today, so I stopped by this location to see if they could help me. Sure enough I was shown their available trailers, they hooked me up, and mission accomplished within a couple hours! When I returned the trailer, there was a very nice man quickly available to remove the trailer from my hitch and I was headed home! Great people, clean facility, and excellent service!RITA G.
They were awesomeRANDY Y.
The pickup smelled like stale cigarettes but that's what you get when you rent a truck in a city like Washington.HAROLD G.
Associate did not secure car correctly for transport. Was given a trailer with bald tires.Nicole C.
App would not let me upload pictures when returning vehicleMatthew L.
staff is always very friendly, great serviceJASON S.
Everyone was super helpful at the counter.Christina S.
Very fast and efficientROBERT W.
Le client n'a pas laissé de commentaire.TAMARA B.
Le client n'a pas laissé de commentaire.KENNETH S.
Le client n'a pas laissé de commentaire.TAYLOR K.
returning tomorrow.BARNABAS C.
Le client n'a pas laissé de commentaire.Randal V.
The process to reserve, pickup and return the vehicle was so easy. The staff members were very professional and very helpful. Thank you Barb CyprowskiBarbara C.
Le client n'a pas laissé de commentaire.Robert B.
Complete the work in time. Set up appt a month ago and had to wait 4 hours to have work completed. Lady in office was not friendly or helpful.Richard C.
Great service and vehicleRAY W.
Le client n'a pas laissé de commentaire.STEPHENIE R.
Le client n'a pas laissé de commentaire.GEOFFREY P.
Le client n'a pas laissé de commentaire.MATTHEW Y.
Le client n'a pas laissé de commentaire.RYAN N.
Trailer rentals are always a good value for me.RONALD Y.
Excellent attention to customers. Efficient check in and check out. Great online reservation system.Herbert O.
Le client n'a pas laissé de commentaire.MATTHEW Y.
All was well. I rented 4 different trucks of different ages and all performed excellent.DAVID D.
Le client n'a pas laissé de commentaire.Carrie T.
Le client n'a pas laissé de commentaire.THOMAS D.
Female staff member could be more personable and act as if she cares to be at work.franco P.
I was told I needed to call a number after getting to my drop off area to be able to find a drop off location. I was also charged another 13 $for fuel when I made sure it was where the fuel level was when I picked up the truckDean J.
Le client n'a pas laissé de commentaire.William D.
Can't offer any suggestion as friendly effecient service got me in and out in swift fashion.David D.
Le client n'a pas laissé de commentaire.JAMES M.
when i returned the truck i could not get the internet sight to let me fill in the info on the use of the truck.Lawrence N.
Did not walk around the vehicle with someone from U-Haul, it was a little busy, but still. Should have walked around with a person, not just the app with the general pics. Also, the headlights were awful, super dim, had to cut the first half of the drive short by an hour or so because I did not feel safe driving in the dark.Nicholas S.
The van was fine. No complaints.GEORGE K.
Le client n'a pas laissé de commentaire.TODD N.
Le client n'a pas laissé de commentaire.Kevin H.
The experience was excellent - the van worked out perfect!KURT B.
Le client n'a pas laissé de commentaire.NATHAN B.
Le client n'a pas laissé de commentaire.Shelby D.
Nothing that I saw needs improvement. I love the repore I have with the Uhaul familyRICKIE R.
Le client n'a pas laissé de commentaire.tim S.
No Issues.Eric G.
Great job but hard as heck to find the # or get someone to answer the online #.Sharon S.
Le client n'a pas laissé de commentaire.JOHN H.
Good serviceDennies M.
The manager was excellent, the Lady who came to hook up the trailor was not quit as friendly or helpful.eric S.
The three workers that worked Thursday 8/19 afternoon and Friday Morning 8/20 were amazing!! They were very knowledgeable, polite and helpful!! Thank you for making a part of my experience great!SHANAY G.
Le client n'a pas laissé de commentaire.Jennifer R.
Le client n'a pas laissé de commentaire.PATRICK F.
Le client n'a pas laissé de commentaire.James C.
Easy and fast transaction. Great experience.CHRISTOPHER G.
very friendly and quickKARI C.
Le client n'a pas laissé de commentaire.Patrick E.
Le client n'a pas laissé de commentaire.STACY W.
Le client n'a pas laissé de commentaire.ROBERT R.
Le client n'a pas laissé de commentaire.Jim A. | Expérience générale
My husband had issues on drop off and I wasn't with him. He couldn't find the "return" button online. He called Uhaul 800 number and was on hold for 15 minutes and never got thru. He did take pictures inside of truck and sent to me. Later that evening, I called the same Uhaul number. I was on hold for 40 minutes and no answer. I did get thru on chat but that also took 20 minutes and they were little help. Fortunately, I saw the customer service email and sent an email, explaining the situation (he dropped off in less than 24 hours) and I attached the pictures. To my amazement, I got a reply from Thea Swanner within 10 minutes. She was very friendly and said she took care of it. Obviously I don't know Thea but she made a very frustrating situation into one of sheer relief. Keep and reward this customer service rep! She made all the difference in our experience. Thanks Thea!! I suggest that for off hour drop offs, that there is a special number that people can call.Valerie R.
Very professional. The whole process was quick from pick up to drop off . They hooked the trailer up for me and when I got back disconnected it . I would 100 % use this service again . Very happy customerJOHN H.
Service at this location is great. Interior of truck was completely wiped down when received. Very accommodating in regard to return of vehicle after business hours. Merci.BRYAN B.
Le client n'a pas laissé de commentaire.Eric H.
Le client n'a pas laissé de commentaire.Thomas L.
Le client n'a pas laissé de commentaire.Gregory D.
willing and able to work with due to many changes i madeGARY F.
Le client n'a pas laissé de commentaire.PATRICK H.
A trailer is always just what I need. Price is right, also! Check-in personnel first rate!RONALD Y.
Le client n'a pas laissé de commentaire.KEVIN M.
Very helpful staffNorton G. | Expérience générale
Le client n'a pas laissé de commentaire.William B. | Premières impressions
Le client n'a pas laissé de commentaire.Charles H. | Expérience générale
Le client n'a pas laissé de commentaire.German R. | Online Move In
I rented a unit that was too small. The uhaul associate was very helpful and quickly got me moved into a bigger unit.Stephenie R. | Premières impressions
Le client n'a pas laissé de commentaire.Neil M. | Expérience générale
The staff are not the issue. They are friendly and helpful but this location is short staffed for the volume of business. I came here with a UBox. The day I received an email that it had arrived, I drove down to the location. The staff informed me that generally I should make arrangements a day in advance to access my belongings since they have to move the UBoxrs with a forklift. While not ideal, I took some things and returned home. I then tried calling multiple times the next day to arrange for access for the remainder of the items. The phones at this location seem to be on permanent call forwarding to the call center. Once that happens, you might as well cancel all plans for the day as they never pick up. I then called traffic who said they would send an email to have them call me. I received no call. If the staff doesn't have time to answer a phone, they probably don't have time to read email. I can't make arrangements a day in advance if I can't speak to someone. I called corporate, they said they apologize but they are open until 8:00pm if I want to drive down to see if they could help. In order to have reasonable access to my belongings, I ended up driving down in the evening and renting a space on the 2nd floor and unloading my UBox into it at a higher cost. Bad form U-Haul Management, bad form.Charles H. | Premières impressions
I reserved a storage unit. When I arrived I was told it was unavailable. So they sold me another one that was more expensive. I was clear in telling them several times it was for a riding lawn mower. He said it was ok. I picked up the mower an 2 hours away and brought it to the storage unit only to find it wouldn't fit through the door. So I told the clerk and he said there is nothing he could do.JONATHON R. | Premières impressions
Le client n'a pas laissé de commentaire.RUSSELL M. | Expérience générale
The experience would of been top notch if the storage rooms had lightsJoseph S. | Expérience générale
Le client n'a pas laissé de commentaire.Timothy W. | Expérience générale
Le client n'a pas laissé de commentaire.Mark F. | Expérience générale
Le client n'a pas laissé de commentaire.James T. | Premières impressions
Lady who dealt with was great and very competent.Mark F. | Premières impressions
Le client n'a pas laissé de commentaire.PAUL C. | Premières impressions
Second floor and no elevator.......Michelle M. | Online Move In
So far, no complaints. Staff very helpful and pleasant. Used storage in recent past and all went well then.Dennis W. | Premières impressions
These guys make it easy and they get it right. They had what I needed and they provided the supported that I needed for a successful move.RICHARD S. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!