None but good experience.Thank you guys!JUAN A.
Customer Reviews for U-Haul Moving & Storage of West Athens
Pour nous contacter
Athens, GA 30606
(Us Hwy 78)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.ORLANDO V.
Le client n'a pas laissé de commentaire.AMANDA D.
Le client n'a pas laissé de commentaire.Derek S. | Expérience générale
Le client n'a pas laissé de commentaire.Dillon B.
They met me outside when I dropped the truck off and was friendly. No issuesJeremiah N.
The gentleman who I believe was the manager was very pleasant. He rented it to me last night and is who received it when I returned it. He great friendly manner made my move that much more pleasant. The facilities were very clean and everything looked well placed. Merci encore!RICHARD A.
Thought the agent was rude and not helpful at all getting me set up. Truck was in poor shape and felt that it was going to break down at any moment. My movers, Ace Movers, showed up 4 hours late and kept coming up with multiple excuses for why they were coming later than expected.EDWARD H.
Very friendly and efficient service! Everyone deserves a hefty holiday bonus.Mikaela W.
Le client n'a pas laissé de commentaire.KERRY M.
Good service, okay, but I did 86 miles/ and they charged me for 100 milesKUJTIM C.
The staff were very friendly and helpful.MICHELLE H.
Le client n'a pas laissé de commentaire.Thomas W.
Le client n'a pas laissé de commentaire.Bill R.
Le client n'a pas laissé de commentaire.NORWOOD D.
Le client n'a pas laissé de commentaire.CHARLES M.
Le client n'a pas laissé de commentaire.Jestina J. | Expérience générale
Le client n'a pas laissé de commentaire.HARRY H.
The truck was about the sketchiest thing I have ever driven. The engine breaking and transmission when down shifting when breaking shook and jerked the entire truck. The shifter didn't lock into P it kept popping out. There was police evidence tape on the back door of the truck (doesn't exactly give a warm fuzzy feeling). All in all probably the worst truck I've ever driven.RICHARD M.
Great service, easy process to check out and check back in, and they had just what we needed.DEBORAH M.
Le client n'a pas laissé de commentaire.ANDREW R.
I feel like I was over chargedEva T.
Le client n'a pas laissé de commentaire.Karon I. | Premières impressions
The "owner" is very rude and gave us run around and run around because of not being ready for a reservation and we had to make 2 trips and lost 1,5 time to make destinationJohn H.
I found Michael Smith very helpful. He was thorough in his review before I rented and I felt comfortable in my rentalGRANGER N.
Le client n'a pas laissé de commentaire.REAGANNE C.
Le client n'a pas laissé de commentaire.ROBERT H.
Le client n'a pas laissé de commentaire.KENNETH A.
Le client n'a pas laissé de commentaire.Cheyenne O.
Everything was excellentDESHOINE H.
Le client n'a pas laissé de commentaire.JAMES M.
Keep doing the good jobOSCAR L.
Le client n'a pas laissé de commentaire.STACY E.
Le client n'a pas laissé de commentaire.ROBERT G.
I was welcomed and assisted by the owner I was a very friendly and informative fellow.Derek S. | Premières impressions
Le client n'a pas laissé de commentaire.ERIC B.
Le client n'a pas laissé de commentaire.lisa W. | Expérience générale
Keep the same policyOSCAR L.
Le client n'a pas laissé de commentaire.Mitchell G.
Le client n'a pas laissé de commentaire.James M.
I had a very bad experience with you guys. The truck you gave me was one of the worse trucks I have ever drove. Gas was an issue I know I drove 200 miles. But I had to fill the tank up twice. With the amount being what it was and the way gas prices are this half a day trip costed me over 300 $dollars. And when I tried to explain this to your people it was like it was not important and it wasn't perceived. I will not be back ThanksMICHAEL M.
West Athens office was very helpful. The on-line pick up did not work. So the office staff was able to get the vehicle for me.ROBERT M.
Thanks for giving me Edina Moving. Iain was great.IAIN E.
Le client n'a pas laissé de commentaire.Marianna P.
Le client n'a pas laissé de commentaire.VIRGINIA S.
Le client n'a pas laissé de commentaire.Clinton F.
Le client n'a pas laissé de commentaire.William S. | Expérience générale
Le client n'a pas laissé de commentaire.Lisa M.
Le client n'a pas laissé de commentaire.GREGORY M.
Le client n'a pas laissé de commentaire.DAVID K.
Le client n'a pas laissé de commentaire.Peter N.
Le client n'a pas laissé de commentaire.NOAH F.
Le client n'a pas laissé de commentaire.JONATHAN G.
Le client n'a pas laissé de commentaire.Kevin T.
Vehicle has a smokers smell And the truck only has 6000 miles on itPAUL B.
Excellent costumer serviceCESAR R.
Le client n'a pas laissé de commentaire.STEVEN A.
Le client n'a pas laissé de commentaire.BILLY B.
Le client n'a pas laissé de commentaire.RANDALL P.
We have rented two trucks from Uhaul this month. It has been a wonderful Experience ! Good service and nice employees!Jay T.
Le client n'a pas laissé de commentaire.Benjamin R.
Customer service Representative "Melissa" was very kind and Generous she made the Process quick and simple... Very friendly people at Uhaul....LAKITHIAE W.
Le client n'a pas laissé de commentaire.MARK J.
Le client n'a pas laissé de commentaire.Tyler H.
Michael and team do a great job.JOHN B.
The unit was small and had a large I-beam running through the middle of it limiting inside. I still had almost 3 weeks left on the rental and was told there was no credit for unused time and no further access to the unit for the remainder as I was vacating it. Personnel was unfriendly and unhelpful and I believe this was a manager I was dealing with.Terry G. | Expérience générale
The man running this facility was great and was the beat uhaul facility I've been too. Even though I was dropping off I noticed how organized and clean everything was and how much inventory they had.CAMERON N.
This place was great! No long wait, courteous and knowledgeable employees, clean truck. Would definitely use again or recommend.Stephen W.
Told me a return location that was 20 miles away, then instead of offering to find a closer one he pointed to a number to call, on the contract, to find a better location versus doing it himself. The number on the contract was incorrect, by the way, The nametag he had identified him as the owner. He'll be out of business soon, I imagine.RONALD C.
Le client n'a pas laissé de commentaire.ANDREW R.
Excellent service à la clientèleDouglas S.
your facility and your employees were the best in the business. the facility was clean and well organized. you folks should be running the main u haul business center.thomas s. | Premières impressions
Picked up after hours and the app was very clunky and hard to use on a phone. This does not reflect any issue with this location.BRIAN M.
Friendly staff and updated trucks that has head lights that workLEE L.
Van was clean but ran rough and had been smoked in.DONALD B.
Le client n'a pas laissé de commentaire.Regina J.
When making turns it would lock up and make an awful scrubbing sound. After using it for about 2 hours or so was informed the Tail lights was not working had to literally ride the break just to insure the vehicle was seen and no one was hurt. Terrible experience! USE PENSKE INSTEAD OR ANYONE ELSE FOR THAT MATTER!MELISSA P.
Customer service was absent and employees were not helpful and rude.WILLIAM F.
Le client n'a pas laissé de commentaire.PHYLLIS U.
Everyone I deal with concerning U-haul today was positive, friendly and very helpful!Susan N.
The new 500 miles cargo van I drive could use a sticker verifying the fuel type. You have 800 stickers on this van but none say what fuel to use. Not even the van dashboard says it. For a few minutes I was hesitant to put in the fuel, band I'm sure I'm not the only one. Just a suggestion...STEVEN S.
Thanks for being open on SundaysDANNY B.
Le client n'a pas laissé de commentaire.TERESA S.
Le client n'a pas laissé de commentaire.Charlie Ann C. | Premières impressions
Make sure there is enough slCk in the wiring coupler.WILLIAM M.
Le client n'a pas laissé de commentaire.LYNN J.
Great ExperienceStephen G.
Truck was out of alignment with a front end shimmy that varied in severity with the road surfaces I drove over. Also the engine light came on half way through the trip> I checked oil and transmission fluid twice during the trip home. They were OK but the last time I filled the gas tank, the engine light went out so evidently there is a problem with the gas cap on this unit that other renters might be advised of.John S.
They rented me a van that was blocked in. I could not get it out of the parking lot. I had to go get the attendant.SAMUEL S.
Le client n'a pas laissé de commentaire.JOHN C.
Le client n'a pas laissé de commentaire.MACK E.
Customer service rep was excellentâ€"very professional, prompt, knowledgeable, courteous, and efficient. The quality of the truck was fabulous! The ease to reserve online very convenient. All around A+ experience. I'll be back!Kelly H.
Love the website - super user friendly and easy way to extend uhaul truck rental.MERRI U.
Le client n'a pas laissé de commentaire.HENRY B.
Le client n'a pas laissé de commentaire.Marv W.
We pulled up and the owner came out and took care of everything right away. Super easy!ADAM S.
Le client n'a pas laissé de commentaire.Adrienne J. | Premières impressions
Le client n'a pas laissé de commentaire.CARLOS M.
Le client n'a pas laissé de commentaire.Joseph A.
Le client n'a pas laissé de commentaire.CASSANDRA T.
Excellent Customer Service Michael~ was great!!CYNTHIA L.
One employee was handling both the rental process and doing the check-ins. That caused myself & the next customer to have to wait quite a while to be helped. I was not informed that the 10ft Van does not have a ramp. I found that out myself as I approached the vehicle. During a rain storm water dripped from the top of the driver side window onto my clothing! That wasn't a pleasant experience!AARON H.
One of my friends that helped with the move left his wallet in the van when we dropped it off. When my friend called to ask about it, the staff was able to locate the wallet and return it to my friend. I want to commend the staff at that location!!!OWEN H.
Good servicePATRICK P.
I've always had great service at this location at 2900 Atlanta Highway Athens GA.KAREN S.
Micheal and his staff were very professional, welcoming and helpful. This is a place that takes costumer service seriously! I highly recommend it.ALEXANDRIA M. | Premières impressions
When I reserved my 10x10x10 storage unit, I was not made aware that the total SQ footage would be broken up into 2 units instead of one. I wasn't made aware of that until I arrived with a 20 ft. U-Haul truck driven from Oklahoma City to Athens, GA. It was difficult for my unloaders to get everything split up because the total sq footage was not split evenly between both units. This has also made it more difficult for me, in that I have to move things around in order to easily get to what I need. I'm not a happy camper about this. Improved communication would be beneficial to your customers. Merci.Debra R. | Premières impressions
We were treating very well. Great serviceJennifer B. | Premières impressions
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