Customer Reviews for U-Haul Moving & Storage of West Chandler

5911 évaluations

6190 W Chandler Blvd   Chandler, AZ 85226
(Chandler & Kyrene)

(480) 598-8846

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(480) 598-8846

6190 W Chandler Blvd
Chandler, AZ 85226
(Chandler & Kyrene)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Charlie M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clayton C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brian R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DERRICK H. 
Évaluation :
5

Anna was the best person that I've ever worked with at UHaul. Very caring & consistently went above & beyond. I wish every company had someone like her!

Stuart N. 
Évaluation :
4

Anna is the best ambassador that UHaul has ever had. She consistently went above & beyond to make my experience pleasurable. I wish every company had an ‘Anna'.

Stuart N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANNY B. 
Évaluation :
1

The manager at this location gave one of my boxes to someone else. This location is unprofessional, Unknowledgeable, and do not represent the brand well at all. Unless the U-Haul brand is to be rude, not uphold their end of agreements and not care about customer satisfaction. If that's the message U-Haul is sending, this franchisee delivered.

Michelle D. 
Évaluation :
5

My experience at this location was excellent, can't think of a better customer service experience

Robert L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bryan B. 
Évaluation :
5

Fast and painless service, great people. Only thing, I return the equipment 2 days before the due date but I still pay the same, other than that, was great experience.

Sergio G. 
Évaluation :
5

Wonderful, smooth, and easy experience with U-Haul. Rented a van for an in-town move. Equipment was in excellent shape, representatives were very helpful. Overall a stellar experience.

JONATHAN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Briyanna G.  |  Premières impressions 
Évaluation :
5

Overall the visit was great, just one thing, the person at the counter was not in best of moods, but always great service.

EFREN G. 
Évaluation :
5

I have been using this u-haul location when needed since about 1994. The staff has always been professional and has provided the absolute best service. Every experience with this u-haul location has been fantastic. The facility is always spotless clean and their vehicles are like brand new. My neighborhood is lucky to have this u-haul at our service!

HERMAN S.  |  Premières impressions 
Évaluation :
5

Counter staff was very friendly!

Marion M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dan A. 
Évaluation :
3

The U-Haul was not ready at the time I scheduled it for

Shannon M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CALVIN L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nga D. 
Évaluation :
2

I rented a moving truck for 8 hours, I returned it only 5 hours after my rental time. That night I received a call asking when I was returning the truck. I advised it had already been returned. The next day I received two more calls asking when I was planning on returning the truck again, I mentioned I had already returned it and handed the keys to the employee. They stated they would look into the issue. I spent about 45 to 50 minutes on hold trying to resolve this matter with no one to pick up the line. This was my first time renting a moving truck and I will not be returning to this location

NIDIA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom B. 
Évaluation :
5

Professional and friendly

Suzanne P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MURY S. 
Évaluation :
5

Nothing, our salesperson was so fast and friendly, he was an absolute treat.

beverly B. 
Évaluation :
5

We have always used U-Haul vehicles when the need arises and have never been disappointed. Thank you for such great service over the years!

GERALD M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Annette D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN J. 
Évaluation :
1

My reservation was for 8:00..due to the line of people picking up trucks and lack of employees I didn't get my truck until after 9:00 am. My rental was for 3 hours! When I brought the truck back at 12:00 (3 hours) employee attempted to charge me another full day stating that I was late! Then I woke up to a pending hold for another 70 although the company already took the fee from my card! Additionally an employee that showed up while I was in line helped 2 white women in line behind get their trucks by handing them the keys so they didn't have to wait in line cuz they did on line check in! Myself and 3 people in front of me also did online check in and were not assisted, but made to cont to wait in line! When one of the other customers tried to complain to the manager on duty he stated he was t responsible for what other people did! Worst experience ever and I will never use uhaul again!

ELAINE F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tony B. 
Évaluation :
5

Great group of young men working at this location! My return was quick and easy.

John H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Khoa V. 
Évaluation :
5

After hours drop, went very smoothly.

CHRISTOPHER K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PEGGY D. 
Évaluation :
1

I rented this for 5 hours from 5pm returning at 10pm same day and you charged me twice. Please correct this.

JOHN G. 
Évaluation :
5

We had 2 different stores help us find a unit and the customer service was absolutely amazing! Everyone went out of their way to help us, and the men that helped us fill out the paperwork and payment were extremely kind and happy. Would highly recommend them to everyone we know.

Carter T.  |  Premières impressions 
Évaluation :
5

Great staff and spot

LEEVON M. 
Évaluation :
5

Nothing. Everything was great.

THOMAS Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Naomi K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victoria H. 
Évaluation :
5

The Chandler location was excellent All the Employees were outstanding from beginning to the end. Best I haul experience ever

THOMAS B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MO E. 
Évaluation :
3

Staff was friendly but we did not get exactly what we wanted for storage. They tried though.

Courtney A.  |  Premières impressions 
Évaluation :
5

Very pleased with the customer service I received at the office and over the phone. Staff was very helpful. Thank you! The mobile drop-off process was convenient and easy to follow. Nice work!

DANIEL A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL C. 
Évaluation :
5

Very customer friendly

ROBERT DENNIS L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin J. 
Évaluation :
5

This location,equipment and employees are great.I had a bad experience with the mobile pickup to the point I will never use it again. UHAUL DID NOT HONOR THEIR RESERVATION GUARANTEE

jeremy H. 
Évaluation :
5

The staff at the location that helped me was super friendly, attentive, and went above and beyond to make sure I was ready to use the trailer I requested. Merci.

RAMIRO T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SANDRA C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth G. 
Évaluation :
5

Your app is so ssslllooowww on Sat. mornings.

MARK P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lori K.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JACKIE C.  |  Expérience générale 
Évaluation :
5

Everything from securing, picking up, getting help from the gentleman who helped me in store, very knowledgeable, very friendly, customer service top notch. Had a little trouble dropping off, couldn't get location (not your fault) Dropped off. Turned in keys. Was a pleasant experience!

ANTHONY S. 
Évaluation :
3

I was using the remote pick-up and still I had to go inside there was a change with the truck, and I had to pay for gas for going less than I stated I was going to travel. The individual who interrupted my remote check out was unable to explain why I would charged to fill up the truck? What can be done better? There was no prompt for me to take a picture of the fuel line and because of the vehicle switch I was delayed in arriving to my destination. Create a prompt so we are reminded to take a fuel line picture.

Calvin W. 
Évaluation :
5

The Employees were kind and helpful!!!

GERALYN T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

yolanda h.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

yolanda p.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROY Y.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roy B.  |  Expérience générale 
Évaluation :
4

I am glad your employees aren't wearing masks any longer! That is a welcomed change. Now, you just need to take down the sigage stating "Masks required".

MICHAEL D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John K. 
Évaluation :
5

I can't think of anything.

RICHARD S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADI S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom S. 
Évaluation :
5

Owner helped me after hours. Thank you. I will come back.

MARTY M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan I. 
Évaluation :
5

The customer service at this U-Haul facility is always friendly, helpful, and knowledgeable. We continue coming back to this facility even though it is not the closest to us.

VIRGINIA S. 
Évaluation :
5

Things could not have gone better as the general manager Loretta could not have been more professional or helpful. My best Uhaul experience yet!!!!!!!!

MACE W. 
Évaluation :
5

In this location, it was clear and easy to know where I was supposed to go to have the trailer detached. I was out of there in a jiffy.

Kent L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

IYONA H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK S. 
Évaluation :
5

Check-out and return were quick and easy!

LARRY S. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

JORGE M. 
Évaluation :
4

The propane fill up station is right next to the equipment return lane. When I dropped off the cargo van I rented, there was customer parked in the equipment drop off lane waiting by the propane tank. When the U haul employee came out, he didn't acknowledge that I was waiting to drop off the equipment and didn't instruct the propane customer to not park in the drop off lane. It was a little frustrating since all I needed was for someone to take the key and acknowledge that I was returning the equipment. Instead, I waited 10 minutes while the guy got his propane tanked filled.

MICHAEL D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SUBHASHIS B. 
Évaluation :
5

Keep up the good work

TEREZ N. 
Évaluation :
5

Staff is always very friendly and helpful. Couldn't ask more of them..

DANIEL N. 
Évaluation :
5

Everyone over at the facility on Chandler Blvd and Kyrene Rd are alway excellent, ready to assist and pleasant to work with. Great work gang!

RONALD B.  |  Premières impressions 
Évaluation :
5

The wiring on the trailer was inoperable, however, Loretta fixed it on the spot! She was able to train another employee as well as teach me how to rewire! It pushed back my moving plans by an hour but Loretta made it bearable!

Bonnie G. 
Évaluation :
5

Great service from start to finish. Had to keep the rental for an extra day and the GM called me and provided her personal cell # to call if we had any issues. The guy who we turned the truck in to, was super nice and made it a breeze to return the truck. Thanks again for a great experience!!

Todd D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARY V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

gab Y. 
Évaluation :
5

Nothing. Pick-up and return of vehicle were quick and efficient.

Sandra W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Becky H.  |  Premières impressions 
Évaluation :
5

The man and woman working 4-23-21 in the morning are GREAT! They were so friendly, helpful and funny. Please, for the Love of God, pay them more! <3

GAYE S. 
Évaluation :
5

Excellent customer service!

STEPHEN Y. 
Évaluation :
5

A great place and great staff. I been their for over 10 years sad to go.

ROBERT T.  |  Expérience générale 
Évaluation :
5

The young lady that waited on me was very efficient and cute !!

JAMES S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ROBERT F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GREGORY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEBRAJ D. 
Évaluation :
5

Excellent service!!

ERIC BRUCE S. 
Évaluation :
5

The lady behind the counter, sorry but I do not remember her name, was extremely helpful and professional. Only negative was the app assigned me a truck located a long ways from the office and out of sight. I could not locate it but like I said the staff was extremely helpful.

Edwin P. 
Évaluation :
4

Only minor problem was hand holds on your boxes tend to tear . Should do some research to reinforce them. Thanks

STEVEN N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy O. 
Évaluation :
5

Anna was great

GEORGE W. 
Évaluation :
3

Employees were unprofessional and foul-mouthed. This place has gone downhill since the last time we rented from here a few years ago.

JEFFREY T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry H. 
Évaluation :
5

The check out and return process was so smooth and easy. The customer service was excellent. Everyone was so friendly and helpful. They made my first rental experience with Uhaul easy. Will definitely recommend.

MARIA R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEE G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DUANE P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ERNEST A M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JESSICA V. 
Évaluation :
5

The staff members were very helpful and knowledgeable. We were directed to the choices we had, but there was no pressure to make a particular decision. We've used this facility in the past and were happy with the previous services. That was the deciding factor in returning. New staff and manager but the services were even better than in our memory -- excellent.

Virginia S.  |  Premières impressions 
Évaluation :
3

This specific location was ideal and had great staff friendly atmosphere welcoming. I decided to move out all my stuff and leave as a customer because since management changed a few months ago the service went out the door. From threatening to remove my "Privileges" for a rock that was holding up a door to smoking right in front of office door while her kids play in areas trafficked by movers and moving vehicles. I will not be using uhaul for storage ever again due to these experiences nor will I recommend this location.

Teejey U.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia M.  |  Premières impressions 
Évaluation :
5

We have rented trucks abs trailers and now have a storage unit. Everyone is helpful and friendly.

Marnie N.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carolyn B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Charles P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Morgan H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Devin D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Qinzi L.  |  Expérience générale 
Évaluation :
5

My family has used this facility for years, and have never had a bad experience!

JOSEPH J.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Robert F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELVIA L.  |  Expérience générale 
Évaluation :
5

Very helpful manager.

Carolyn B.  |  Premières impressions 
Évaluation :
3

Overly priced storage units. Had to pay for climate control which we didn't ask for. Had to pay extra for that.

Orlando S.  |  Expérience générale 
Évaluation :
5

The gentleman that I got the truck from was very nice and helpful. The facility was easy to find and get into and out of.

Jeanette C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Douglas V.  |  Expérience générale 
Évaluation :
5

A very good experience. The General Manager Loretta, made the start-up process simple and easy.

William H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randall S.  |  Expérience générale 
Évaluation :
5

Merci

Jacqueline J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lauren P.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James H.  |  Expérience générale 
Évaluation :
5

Manager Loretta, very helpful and accommodating in every way! Love the outdoor drive up convenience! THANK YOU Chandler UHAUL!

CHARLESETTA B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aaron M.  |  Expérience générale 
Évaluation :
1

Bait and switch with truck drop off charges. Charged for fuel I didn't use. Double charged for insurance. Rip off. Disputing with bank. Terrible service

RYAN M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER V.  |  Premières impressions 
Évaluation :
5

Extremely friendly, professional staff. Great convenient location, very accessible and maintained.

LORETTA W.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

caprice h.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason M.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Randall S.  |  Premières impressions 
Évaluation :
3

I went in early to secure all paper work and get storage unit. Well the salesman gave me a unit number. So, we left to get the traler and being under the stress of moving. We went to unload. Well holly cahoes. Gate wouldn't work when we applieed our number even with the help of a employee. Then after driving around gor 20 minutes decided there was no such unnit. The the employee took us back to the office to find out those hadnt been set up yet. So the lady so upset I didnt get her name. Said she could set us up on a inside unit. So, she did well it increased my rental cost So. I.m not a happy camper at all. But last minute need I had to go with it. I think yoy need Train your employees

Donna D.  |  Premières impressions 
Évaluation :
5

I am so pleased and amazed with the great customer service Loretta, the manager and her crew offer to their customers! It's a well oil machine that makes your visit very comfortable. They go out of their way to provide great customer service and I really appreciate them. I really recommend Uhaul on Chandler Blvd and Kyrene!

Diana A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT S.  |  Expérience générale 
Évaluation :
2

It's really sad after answering "yes" to several questions about the facility and staff, and to rate this location with two stars. Why? It's this... I vacated my storage unit on the 22nd. I asked what more do I need to do as my unit was cleared out. The staff said to leave the door up/open, and they'll take care of it. Following the Christmas holiday I received an email notifying me of a late fee. I wasn't pleased with this, but having called corporate and then speaking with the manager, the matter was resolved. I was set to leave another five star review; but then Sunday I received a message from my brother who was concerned about a late fee and monthly rental charge. This upset me greatly as now my Emergency contact was sent a bill. An Emergency contact is not someone who's a co-sign to a rental agreement. It's someone who's to be notified if something should happen to me... injury, or death. Really?! You've sent my brother a bill? Any idea of what harassment is? I really should stick you with a one star rating, but unlike U-Haul sending my brother a bill, I'm a touch more considerate, understanding, and forgiving. It would be wise that a handwritten apology be sent to my brother. Is that asking too much for someone to do as an adult, and kind human being? Beware all others now when filling out that section of a rental agreement. Guard your contacts from any nuisance correspondence that will result in unnecessary drama, and stress.

Christopher A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lorrie P.  |  Expérience générale 
Évaluation :
5

i wish the storage units had lights in them or electric access to plug light in so you could see while you are accessing your unit and storing your items

LISA K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joannie d.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Odis W.  |  Expérience générale 
Évaluation :
5

Anna was especially helpful during my move from the Midwest Switching to a larger unit was made very easily. The staff is very courteous.

Connie N.  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

JOSEPH B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

phil s.  |  Expérience générale 
Évaluation :
4

Not allowing new move ins more than just the business hours access would be nice.

Malisa J.  |  Premières impressions 
Évaluation :
5

The best part of my moving experience was arriving here and receiving great customer service. What's more, learning I had a free months storage with my move. No one else with U-Haul in K.C. or corporate shared this information. Thank you for your help, and service. I was resigned to making this my final use of U-Haul; but due to the employees here at West Chandler, I may give U-Haul future consideration.

Christopher A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Oscar S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ZANDRIANA T.  |  Expérience générale 
Évaluation :
5

Excellent staff, helpful in every way.

James K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Senga k.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul G.  |  Premières impressions 
Évaluation :
5

Eric was very nice and when Tamika was there she was very nice also.

Gina B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carol T.  |  Expérience générale 
Évaluation :
5

Great customer service in the office at this location!

Kori B.  |  Online Move In 
Évaluation :
4

Have had 2 units there since 2018.

Jemy A.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

STEVEN L.  |  Expérience générale 
Évaluation :
4

The first part of our using your facility I thought the area of our room was not quite cool enough

ormal s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcus S.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel B.  |  Premières impressions 
Évaluation :
3

This place needs improvement with knowledge of their work ethics and a little more helpful.

Esther L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BENJAMIN C.  |  Premières impressions 
Évaluation :
5

Fantastic customer service.

PRESCILLA G.  |  Premières impressions 
Évaluation :
5

Our customer service rep, Dominic Torres, was awesome to work with. He was very friendly, had the knowledge about what I was looking for, stayed COVID cognizant and made our experience so stress free that i will certainly recommend this UHaul facility to others. It was the best customer service that we've had in a LONG time!

Mia K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathy O.  |  Expérience générale 
Évaluation :
5

Great staff! A special appreciation to Manager Jade, thank you so much for your kindness during my Uhaul experience at the Chandler/Kyrene location!

deborah c.  |  Expérience générale 
Évaluation :
5

Everyone was fantastic! Very helpful and compassionate. We were tired after an emotionaly and physicaly exhausting move.. The staff made the whole process easy. After we were done moving into our storage units and went to check the truck in, the GM, Jade offered us water to make sure we were hydrated. This locations staff and facility are top notch!

Barbara M.  |  Premières impressions 
Évaluation :
4

Service was great and I appreciated the “heads up” when it came time to pay the rent.

Eunice L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JODI D.  |  Expérience générale 
Évaluation :
5

I appreciate the first month free and VERY reasonable monthly charge 👌👍 Great assisting staff 😎👍👍

Everest W.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

falencia t.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Antoinette S.  |  Expérience générale 
Évaluation :
5

Dominic and Isaiah was the best customer service I have ever received!! I had an issue that they actively worked at for hours and stayed positive throughout the whole journey!! These men need raises!

Jayci T.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

scot m.  |  Expérience générale 
Évaluation :
5

Great friendly staff. Manager is awesome.

Michael K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

steve c.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eduardo C.  |  Expérience générale 
Évaluation :
5

great

Ignacio M.  |  Expérience générale 
Évaluation :
5

Great staff, customers were very friendly. Simple Moving company, Tray was fantastic in helping me out of the clear blue, overhearing my conversion he politely step in an offered his assistance which was a Blessing to me.

Noel D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martha C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mina N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rosey S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony B.  |  Premières impressions 
Évaluation :
5

The front desk staff were very professional and helpful. Thank you for helping making our move easier.

Ronald R.  |  Premières impressions 
Évaluation :
5

We really appreciate how professional your people are and how clean the facility is.After renting four years never had a experience.

jeanne t.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

tracy h.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

optima t.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Brock W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LISA B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandi B.  |  Premières impressions 
Évaluation :
5

This storage facility and staff far exceeded my expectations I it appreciate that they are taking every precaution necessary to prevent the spread of the virus for the safety of their employees and for the community on top of that during this time of crisis they are giving one month free and that means free there is no hidden charges it's not a gimmick when they say they're giving you month free it doesn't mean next month or break it up into 3 months they literally gave me storage for nothing out of pocket but that's not what I appreciated the most I appreciated the friendliness of the staff I appreciate the helpfulness and the fact that they have so many carts available to move your stuff I've never experienced a storage unit like this and if I move out of this city it's worth the drive-in me that keep them so I don't say this lightly they are far the best storage I've ever experienced and I am very pleased with the service and precautions they are taking if there was more than 5 stars I would give it

Amber C.  |  Premières impressions 
Évaluation :
5

Merci.

Joe C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ignacio M.  |  Premières impressions 
Évaluation :
5

Man that helped me was polite, friendly and made sure he explained everything.

Tesha G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rosey S.  |  Premières impressions 
Évaluation :
5

Staff has been excellent very helpful every time I come in.

ebonee s.  |  Premières impressions 
Évaluation :
5

My check process was very smooth. The agent showed me how to check-in and out of facility during business and no business hours.

GATHON M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victoria G.  |  Premières impressions 
Évaluation :
5

The staff was fantastic! Zaire is an absolute professional and took me through the whole facility rental process with ease. The entire U-Haul crew at this facility was fantastic!

Herman S.  |  Premières impressions 
Évaluation :
1

They were trying to help me 2 days of storage but didn't let us know that 24/7 hour wasn't working for my card so I had to call manager but didn't go through, it just went through voicemail. So my husband was very disappointed because we had to bring those boxes into our house.

Jane S.  |  Premières impressions 
Évaluation :
5

Very secure

Linda M.  |  Expérience générale 
Évaluation :
5

The service is perfect. All concerns that I have were answered on a timely manner. Thanks to the great customer service of one of your staff (Eric) who guided me to everything flawlessly.

Julio t.  |  Premières impressions 
Évaluation :
5

Excellent experience and fantastic employees. I did however not enjoy the last unit I was in asIt was supposed to be a climate controlled unit, but that side of the building is extremely hot.

DEBORAH W.  |  Expérience générale 
Évaluation :
5

Eric was very helpful. He found a unit close to the elevator for us and explained everything very well. It was easy and painless.

CAROL & TIM L.  |  Premières impressions 
Évaluation :
5

Good location.

Karen G.  |  Expérience générale 
Évaluation :
5

Courteous service thank you

Mechelle S.  |  Premières impressions 
Évaluation :
5

These guys were awesome. They were so friendly and so helpful. They were great at making sure we had everything we needed. Merci.

Robert D.  |  Premières impressions 
Évaluation :
5

It was a wonderful experience!

LINDA H.  |  Expérience générale 
Évaluation :
1

My unit was flooded and I was left hanging by your insurance company. I was treated like it was my fault. The only good point are the helpful people who work in the office.

NEIL W.  |  Expérience générale 
Évaluation :
4

Facility was always clean always welcoming all the staff is always very nice the only thing I would change is allowing 24 hour access with the normal rate because sometimes people need to get their st

TIM D.  |  Expérience générale 
Évaluation :
5

The Manager was extremely pleasant and helpful

tim b.  |  Expérience générale 
Évaluation :
5

S.O.

Marcus L.  |  Expérience générale 
Évaluation :
5

Nice people

Donald P.  |  Premières impressions 
Évaluation :
5

Customer service agent was very professional and helpful. Definitely would recommend this location to family and friends. Chandler Blvd and Kyrene.

Elizabeth D.  |  Premières impressions 
Évaluation :
3

Was put on hold for a long time could not get through the 1-800 numbers

gary e.  |  Premières impressions 
Évaluation :
5

Jade was wonderful to work with. Storage area was so clean.

Richella T.  |  Premières impressions 
Évaluation :
5

I was booked to drop off and rent a unit from a smaller uhaul facility down E. Chandler and they were not expecting me, and did not not me scheduled... (I cannot continue). This one was amazing!

GinaMarie N.  |  Premières impressions 
Évaluation :
5

I love UHaul. I have used UHaul whenever I move.

Paul V.  |  Expérience générale 
Évaluation :
4

Exceptional customer service! Pricing is very reasonable!

Tyree G.  |  Premières impressions 
Évaluation :
5

I love UHaul.

Paul V.  |  Expérience générale 
Évaluation :
3

My storage unit was broken into, so I only had used the facility for less than a month.

Jennifer P.  |  Expérience générale 
Évaluation :
4

Most of the employees were very helpful and friendly but the manager at times displayed impatience and irritation.

robyn d.  |  Expérience générale 
Évaluation :
5

Eric and Isaiah were awesome to work with they were very helpful

Volkmar L.  |  Expérience générale 
Évaluation :
5

The staff at UHaul are fantastic, friendly & knowledgable. Enjoyed working with them. Paul

Paul V.  |  Premières impressions 
Évaluation :
5

Excellent facility - stored furniture while moving from California. Used temperature controlled unit - well worth the extra money. Staff was always very helpful and friendly. Would highly recommend.

Greg V.  |  Expérience générale 
Évaluation :
5

The young lady that helped me with getting my storage space was really nice and made the process so easy.

Christina B.  |  Premières impressions 
Évaluation :
3

This facility was ok for my use. The beginning of my storage was a nightmare...the person at the desk had things all screwed up and was quite frustrating. After that things went fine.

Mike S.  |  Expérience générale 
Évaluation :
5

Would recommend u to my friends staff went above and beyond to help and are very friendly.

JOHAN S.  |  Expérience générale 
Évaluation :
5

Very helpful staff members in and out of the office. The facility is very clean.

Eugene E.  |  Expérience générale 
Évaluation :
5

Merci.

TAMMY J.  |  Expérience générale 
Évaluation :
5

There was never a problem there. Someone was always there when needed. Very clean.

Carole S.  |  Expérience générale 
Évaluation :
5

Clean truck

Catherine T.  |  Expérience générale 
Évaluation :
5

Nice facility, nice people.

jonathan k.  |  Expérience générale 
Évaluation :
5

I have had a storage unit here for 5 years. During that time, the staff was friendly and helpful, and the facility was always clean and secure. I would definitely recommend it for storage and moving.

TIM W.  |  Expérience générale 
Évaluation :
5

Great staff. Kaetlyn, Chelsea, Adam and Richard and some other staff sorry don’t know there name all staff are great.

Elizabeth C.  |  Expérience générale 
Évaluation :
3

Though most of the staff was friendly the manager Adam is quite arrogant...It would be nice for the access hrs to be at least til 9pm like most other facilities especially for those who work day hrs

ANNETTE S.  |  Expérience générale 
Évaluation :
5

I have used

Margeret R.  |  Expérience générale 
Évaluation :
5

Staff was very helpful. facility was clean and secure. I never worried about the safety of my stuff.

MIKE F.  |  Expérience générale 
Évaluation :
5

Everyone was super friendly and helpful. Was a very smooth and quick check in.

yvette r.  |  Premières impressions 
Évaluation :
4

Need temporary storage for a few months. Worked out perfect, accessibility and no contract.

Mark O.  |  Expérience générale 
Évaluation :
3

The reason I am rating it as average is because the new manager would not work with me after the government shutdown was over and take into account that we had our HHGs out on 2/1 vice 1/28.

cheryl b.  |  Expérience générale 
Évaluation :
5

Destiny is great!

JOEL H.  |  Premières impressions 
Évaluation :
5

I have rented a storage room for the last 15 years. I'm retired now and only have terminated the rental due to reduced income. If needed, would definitely return to this facility.

MARY J.  |  Expérience générale 
Évaluation :
1

Staff was rude. God forbid, when moving out there isn't some where to through away a box. Went to through 1box away and they said i would have to pay dump fee. This is after spending 12 000 $there

CARSON W.  |  Expérience générale 
Évaluation :
5

I was very pleased with the customer service representative at the location. He was very helpful and friendly

beatriz a.  |  Expérience générale 
Évaluation :
5

Thank you for years of great service while we had our stuff stored there. Y'all are the best!

FREDRICK E.  |  Expérience générale 
Évaluation :
5

Amazing customer service and great facility. Randall goes above and beyond to ensure his customers are happy and have what they need. A++++ rating!

cheryl b.  |  Premières impressions 
Évaluation :
5

Always we are treated so well here! Great staff ... friendly and helpful!! Thank you

TODD B.  |  Réservation 
Évaluation :
5

My experience was very quick, knowledgeable, and friendly.

teresa a.  |  Expérience générale 
Évaluation :
4

The manager and staff were very knowledgeable and helpful on getting the right unit i needed. This location is close to my house and have been referred by a friend that this place is good.

Mike S.  |  Réservation 
Évaluation :
5

Great experience.

William A B.  |  Réservation 
Évaluation :
5

Staff was helpful. A person helped me get a couple of big boxes I purchased at the store up to my storage unit.

nery a.  |  Expérience générale 
Évaluation :
5

they were excellent and very helpful

ted p.  |  Expérience générale 
Évaluation :
5

Would highly recommend this place to many for their needs and services

Anthony B.  |  Expérience générale 
Évaluation :
5

They always have a truck available

Tesha G.  |  Réservation 
Évaluation :
5

Very helpful in what I was looking for.. very professional . Well put together team.

ray h.  |  Expérience générale 
Évaluation :
5

We had multiple units for 10 years and also over the years rented trucks all good experience.

COURTNEY S.  |  Expérience générale 
Évaluation :
4

A little inconvenient layout. Had to go through interior doors about the width of a house front door to reach my unit. And the door doesn't remain open on it's own. Easy loading dock, very secure.

Brian J.  |  Expérience générale 
Évaluation :
5

Still not sure what the idea behind the two keypads is. Also, the interior doors don't allow for pallets and are an added hassle for moving through larger items.

Troy S.  |  Expérience générale 
Évaluation :
2

2 reservations, truck & storage. Truck rental was great! Reservation for the storage was THE worst service I've ever experienced. Uhaul missed it on all levels. Cancelled & went w/ Public storage.

Vanessa L.  |  Réservation 
Évaluation :
4

Merci

KAREN C.  |  Expérience générale 
Non reviews have been submitted for this location.

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