Évaluations des clients U-Haul Moving & Storage of West End Montgomery
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage of West End Montgomery
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CHRISTOPHER R. le
I received great and professional services from the employee. He was very helpful and courteous.
Paul D. le
Customers need to be familiar with process of hook up
charlie j. le
I'm disabled and having to push my belongings up a step ramp was trying. The facility needs an elevator!!!
Charlie J. le
The only problems i had was the check in process with only i rep and several customers. Took 45 minutes. The other problem was i rented a storage unit and it was on the 2nd floor but the only access were steps and a step ramp. Beng disable made the move in difficult. Would be better if an elevator was present.
CAROLYN A. le
Was a bit dissapoited that I wanted to purchase a hand dolley and the gentleman could not find the scanner to sell it to me ;(
Kalisha P. le
Nothing they were awesome
Stephanie H. le
The staff can be a little more friendly and treat customer like they just LOVE THEIR job
Brenda T. le
Great
Michael D. le
All-in-all very pleased with my experience. I was able to receive a quote quickly. When the parts arrived early, the manager called and offered an earlier appointment. Staff was courteous and professional and thoroughly explained the work which was done. Great all around.
TRENT B. le
Great Staff!!!
Nancy F. le
You need more people working the shift. The lines are long in these stores, and often when you go in, there is no one at the counter. They’re outside helping customers. Other than that, this particular experience was great. Good customer service. Thanks.
Vincent M. le
Excellent service.
Dessie L. le
I was advised the gas refill chart on my contact would allow me to refill back to my correct level. The chart advises how much gas to add to get to full. I spent an extra 15.00 based on what I was advised. Please stop telling people this. It may be only a small amount to this company but with all my other moving expenses I could have used it.
Alexis B. le
No comment
Annie G. le
Hire more customer friendly representative
Verlin F. le
Look into it before answering
Richard A. le
It should be 24 hr access without needing to request it but other than that awesome place
Quentasha M. le
Change their lock on the back of the rental truck. I returned one that couldn't lock on 9.2.19
Latisha W. le
The customer service was wonderful and professional. Great attitude, he greeted us with kindness and handled all of our needs in a fast and orderly manner. Thank you so much 😊
Brenda J. le
There was wonderful staff. Justin was extremely helpful, kind, knowledgeable, courteous and easy to talk. Was always willing to help me. Was easy to pay my bill over the phone.
Rhonda G. le
We can always depend on Justin for great service.
Charles K. le
Great manager there who worked with me to make it workout with my move.
Marian R. le
The staff very friendly and courteous.
Ricky Y. le
Justin is one of the most professional and exceptional people that I have met.
Richard A. le
Uhaul is an awesome company and they care about thier costumers out there on the road
Marian R. le
I had a small hiccup with 24 hour access but it was quickly resolved Great customer service quick and courteous response from the G.M.
albert t. le
Excellent services
tracey c. le
I traveled for a very long time and when I got to the uhual the people and the mgr where so helpful and patient with me and above and behind polite
LY A. le
I have been a customer for over 7 years. I appreciate the professionalism of your new manager Justin w everything. I would gladly recommend this location and will speak very highly of it. Thank U!
Sherry C. le
Justin is a VERY hard worker and was so courteous to me and my family. We had a sudden death in the family so not in the best of spirits, but Justin was so kind that is was impossible not to smile!
john d. le
Justin was great!
Alma H. le
Wish you had 24 hour access
Tiffany H. le
I cannot say enough great things about this location. Justin ensured my Ubox move from this facility to my apartment went smoothly. I appreciate the level of communication and quick feedback!!