Évaluations des clients U-Haul Moving & Storage of West End

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of West End

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MARYE H.
Évaluation :

Drop off was swift although there was a long line. An attendant saw that I was dropping off and escorted me out of the long line. I appreciate that.

Deanna B. | Premières impressions |
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Paul and Eutoyia helped me so much I am grateful for all the help! They got me in smoothly and efficiently.

LARRYNELSON C.
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Le client n'a pas laissé de commentaire.

DAVIDMATTHEW S.
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Le client n'a pas laissé de commentaire.

BENJAMINFRANKLIN C.
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Le client n'a pas laissé de commentaire.

BENJAMINFRANKLIN C.
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Le client n'a pas laissé de commentaire.

JAYLABERTCHELL B.
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Le client n'a pas laissé de commentaire.

SAMUEL B.
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Le client n'a pas laissé de commentaire.

MATTHEWJAMES M.
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Le client n'a pas laissé de commentaire.

Bridget O.
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I was rented a truck without cruise control (older w/ 158,000 miles) to drive across country. The 26 foot truck I rented in September for local transport in Richmond was a much newer vehicle (features and comfort). It would have been a better experience if I was loaned a newer vehicle.

ERICMCALLISTER G.
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Le client n'a pas laissé de commentaire.

WILLIAM N.
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Friendly, efficient staff. Check in person was awesome.

Lee S.
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Le client n'a pas laissé de commentaire.

FEREYDOON H.
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That was second time i was in this location , I had to wait half an hour and after that they told me i should wait another half time to hook up trailer , I will not back to this place again

Shannon P.
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The gentleman who waited on me was exemplary.

BRIAN J.
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Le client n'a pas laissé de commentaire.

SANDRAALLEN T.
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Everything was great. Montral was extremely helpful.

CHARLESBRANDON T.
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You are doing a great job.

Jeff S.
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Le client n'a pas laissé de commentaire.

Sony S.
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Le client n'a pas laissé de commentaire.

BRUCENORMAN M.
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Le client n'a pas laissé de commentaire.

DUSTYJUNE R.
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Le client n'a pas laissé de commentaire.

Deborah C.
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Le client n'a pas laissé de commentaire.

Deborah C.
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Le client n'a pas laissé de commentaire.

Deborah W. | Expérience générale |
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Le client n'a pas laissé de commentaire.

DONIVANEUGENE C.
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Le client n'a pas laissé de commentaire.

HENDRIK B.
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Reserved equipment was not ready when we arrived. This cost us an extra hour of time. To compensate us they said they would mark the system so we could return equipment to any location and they did not do that. When we got to our destination the uhaul rep said that had not been done and we would have to return to where our original reservation was. Staff in Henrico, VA were slow and inefficient. Other locations we have used have been great.

Lauren V. | Expérience générale |
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They charged a card that was not suppose to be saved and they cut my lock that I bought without notifying me

QUATISHAJEAN B.
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Employees were very professional, patient & understanding.

Summer P. | Expérience générale |
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Le client n'a pas laissé de commentaire.

CLAYTONLOUIS B.
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Keep doing what your doing

Michael L.
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Le client n'a pas laissé de commentaire.

DAVIDFRANKLIN L.
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Le client n'a pas laissé de commentaire.

JOHN WILLIAM S.
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Le client n'a pas laissé de commentaire.

KENNETH C.
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Again, easy and friendly staff

CASSANDRALOLITA M.
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The sale person told us that where we was going was only 14 miles so I added 6 more miles then...when I checked the miles I went over by 10 miles because the place that we went to was actually 10 miles = 20 miles going and coming he lied to me so I had to pay extra...when I told the sale person he was rude and laid me out.

Jessica Q. | Expérience générale |
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The gentleman that helped me get the storage unit was very helpful, polite, patient, and kind. He had a long line and still managed to help me and smile the entire time.

Joey T.
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Unable to spit payment using 2 credit cards

DAVID BRENT Q.
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Keep doing what you are doing, great job.

JENNIFER H.
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Le client n'a pas laissé de commentaire.

TYRONEOMAR W.
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Service was not the fastest but they were friendly enough. I have rented vehicles before, never a moving truck, but it's basically all the same so I was comfortable with the process and expectations already. They didn't have the truck I wanted but no one in the area did so this wasn't their fault. And ultimately I needed the larger truck anyway so it worked out. Fair prices, excellent availability for hours and exactly what I needed, even if I didn't know it, for equipment. So all in all a good experience. I will definitely keep them in mind the next time I need a box truck.

Ryan S.
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The staff was excellent at this location. I will return here for ALL my future rentals.

Daniel H.
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Very helpful staff!

KEITH EDWARD E.
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Le client n'a pas laissé de commentaire.

Patrick H.
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Le client n'a pas laissé de commentaire.

Sony S.
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Le client n'a pas laissé de commentaire.

FLORENCE J.
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Acknowledge customers when they arrive. There were 2 employees. One was with a customer and the other was not helping anyone but continued with head down doing paperwork. I was next in line waiting and did not know that she was working until she stated next customer after i was waiting for quite sometime. She was not actively engaged and gave me the wrong truck information and i was on a tight time crunch.

Brian W. | Expérience générale |
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Great and professional staff.

DENISE DARCEL G.
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The pick up truck I was given was completely dirty, with everything that is going on you can or have thought the inside of the truck was stinky and nasty. I had to wipe down the truck and spray it down. Customer service was excellent just the truck was nasty it took me over 45 minutes before I could move the furniture I had to move.

Hill J. | Premières impressions |
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The young man who helped me was awesome. I can’t remember his name. Very nice and professional.

MERCYN M.
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Le client n'a pas laissé de commentaire.

Charles T.
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All aspects of customer service were great.

JAMES PARKS R.
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This was a great rental service from beginning to end - especially friendly knowlegable staff that got me ready to go in a hurry,. I loved the rental blankets - we got everthing in and out of the tailer - and no scratches! Thanks Uhaul!

BERNICEANN F.
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Took me and my driver 20 minutes to find drop box.

CHANTELRENA T.
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Le client n'a pas laissé de commentaire.

UMESH P.
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good experience

CAROLINE R.
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While the truck was clean the windshield had been wiped down with a dirty rag and was badly streaked. I had to clean it to be able to drive safely in the bright sun.

Timothy H.
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Le client n'a pas laissé de commentaire.

Stephanie H.
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Great service experience!

BRIANKYLE M.
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Le client n'a pas laissé de commentaire.

ELLEN F.
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Le client n'a pas laissé de commentaire.

BRYAN TIMOTHY H.
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I have rented equipment plenty of times before this but never from Uhaul and will say that I've never had a better rental experience! This was a seamless and quick deal. Everyone I met, handled my rental with ease and had me on my way very quickly. My return of the trailer was just as professional! Richmond VA uhaul rocks indeed. I will be back for next rental 4sure.

SHAMUAN TRAMONTT P.
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Le client n'a pas laissé de commentaire.

George B.
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Drop off could not have been easier! The equipment return process is well organized. Thanks for a positive experience.

STEPHENL O.
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Le client n'a pas laissé de commentaire.

GEORGE KENNETH M.
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Le client n'a pas laissé de commentaire.

SYLVIAMONDREY K.
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Le client n'a pas laissé de commentaire.

James W.
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Le client n'a pas laissé de commentaire.

GALENGRANT G.
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Le client n'a pas laissé de commentaire.

SALVATORE CARL M.
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my sales person was awesome. So helpful with everything.

Turquoise S. | Premières impressions |
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Le client n'a pas laissé de commentaire.

TERRY HOGAN S.
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Le client n'a pas laissé de commentaire.

BENJAMINFRANKLIN P.
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Le client n'a pas laissé de commentaire.

Kei T.
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PleAse check the transmission on that truck... it will probably go out soon... was very hard to drive and used a lot of gas due to not changing gears properly

Jennifer A.
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Le client n'a pas laissé de commentaire.

KHANHNGOC D.
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Le client n'a pas laissé de commentaire.

ABDUL ZAHIR S.
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Fantastic

Stephen B.
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Le client n'a pas laissé de commentaire.

MOHAMMAD NAZIR S.
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Was charged incorrectly for fuel. Never had this kind extra charge before. The uhaul at staples and parham not recommended at all. Poor service.

Mary G.
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The staff was very gracious with our last minute reservation for drop off and pick up.

JERRYVAN H.
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Le client n'a pas laissé de commentaire.

stephen g. | Premières impressions |
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The process was very smooth and painless. The team was a joy to work with

CHRISTINAMARIE H.
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Le client n'a pas laissé de commentaire.

KIMBERLY SPRUILL I.
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Both people who helped me (one at pick up and one at return) made the process quick and easy. They were so very nice and helpful.

JEFFREYGLENN M.
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Le client n'a pas laissé de commentaire.

RODNEYFRANKLIN C.
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Le client n'a pas laissé de commentaire.

Daytonya B.
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Le client n'a pas laissé de commentaire.

LUKEVAN K.
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Le client n'a pas laissé de commentaire.

DANAEDWIN G.
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Front end of truck we rented was in need of repair. Truck wandered all over the road.

Gerd L. | Expérience générale |
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Le client n'a pas laissé de commentaire.

DEXTERAARON W.
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Le client n'a pas laissé de commentaire.

JOAN HARRIET C.
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Le client n'a pas laissé de commentaire.

STEVEN B. | Premières impressions |
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Excellent service! Nicole Johnson was phenomenal and the entire staff was extremely professional

SHELTONWAYNE T.
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The process was good and the van well maintained. When I returned the van to the site, it was a hybrid between app and in person that was a little confusing. Signage directing the returning customer to one method or another would have been helpful. A small thing in the overall process.

BRUCES S.
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Very efficient.

JOANYVETTE J.
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Just waiting a little longer due to customer in front after about fifteen minutes another worker came out to help me with my reservation. Then I call back the next day looking for my final receipt that was supposed to be sent by email long time to get someone to pick up the phone. Other than that I was a satisfied customer

thomas D.
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place is awesome, this is the only location I use when I need to rent trucks!

RUTH L.
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6x12 did not have a tongue stand to take the trailer off my hitch. The tongue on this trailer is very heavy. I could not disconnect the trailer from my truck without help from a neighbor with a hydro license jack. I realize muscular guys work with these everyday. I am a 63 year old woman and I could not do this. Something to think about.

RICARDOANTHONY S.
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Though the young men were polite, they didnt seem to know much about the equipment they were providing. Also one important peice of equipmenti needed was not available. Didnt know this till i got there.

JAMESEARL R.
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Le client n'a pas laissé de commentaire.

LEA ANN H.
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Your mobile device pickup and return is ridiculously overcomplicated. It does not save time. Rental car companies are actually one step, learn something from them. No need to upload a zillion pictures and allow the app to know your location.

JASON HARPER T.
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Nothing, excellent experience.

VICTORIA RENEE J.
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Le client n'a pas laissé de commentaire.

Carter N.
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Le client n'a pas laissé de commentaire.

LINDA CHRISTEEN W.
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Everyone ghere is friendly and knowledgeable.

Evelyn B. | Expérience générale |
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I have rented equipment, turned in equipment, and rented a storage unit. in all, staff has been knowledgeable, helpful and patient with me. recommend them and it to anyone

GARRYDENDRIX S.
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Le client n'a pas laissé de commentaire.

WILLIAM CHRISTOP O.
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Nothing it was an excellent experience.

Scott B.
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Le client n'a pas laissé de commentaire.

DARNELL CORNELIU R.
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Le client n'a pas laissé de commentaire.

BENJAMINLUTHER T.
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Le client n'a pas laissé de commentaire.

William B.
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Le client n'a pas laissé de commentaire.

Gerd L. | Premières impressions |
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Le client n'a pas laissé de commentaire.

janice g. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Sara S. | Premières impressions |
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Le client n'a pas laissé de commentaire.

AAron W. | Expérience générale |
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If I Have to have a storage again. I will choose this one.

Robert M. | Online Move In |
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All staff were extremely helpful and friendly.

Ronald D. | Premières impressions |
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The only issue I had was the unit I originally was assigned had a support column in it taking up a decent amount of space so I had to go back up front and get a different unit. I was at the location twice that day and dealt with 3 different employees and they were all very courteous and helpful. I just think you should know which units have those in them and let people know and or discount them as space is obviously important when renting a storage unit.

Pearl B. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Frank P. | Premières impressions |
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Clinton and the staff at Parham Road were incredible. Highly recommended!

Heidi C. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Thomas C. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Antonio C. | Expérience générale |
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This is my second year in a row using this storage facility. I'm never disappointed by the top notch customer service and professionalism. Cynthia was a huge help on the phone and made our experience very easy and enjoyable. We will definitely use again.

Debra L. | Premières impressions |
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Le client n'a pas laissé de commentaire.

William S. | Expérience générale |
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An error was made by an associate, however, the manager was very professional and corrected the error along with offering an apology

Trisha C. | Premières impressions |
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I was overcharge for mileage I took a picture of my miles 7928 on Friday at 8:31am ending 8079. Please correct my charge amount .

GARY i. | Premières impressions |
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Le client n'a pas laissé de commentaire.

John M. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Cheryl D. | Premières impressions |
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I appreciate the friendliness, and knowledge of the staff. I was somewhat undecided as to what type of storage I needed, and they were patient with me and worked with me until I was satisfied with my choice

Thomas C. | Premières impressions |
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Le client n'a pas laissé de commentaire.

william w. | Premières impressions |
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Cynthia, we need your help. Everyone is very nice but we have a nightmare unit. First, we wanted and rented. 10x7 but when we went to it it was a 5x5 with a beam in the middle. Then we got a 10x 8 because that was the best they had. In any event, when I went later in the week for the first time the latch was not working. Christian, who was alone helped me and even he had to work at it. Great young man by the way. It still is not working properly. Unit 1566. Reed whitener cell 804-240 1541

Colonial Floors V. | Premières impressions |
Évaluation :

New to renting storage facility and when reserved online would of been nice to know ahead of time to have insurance information but staff was great

patty b. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Chester A. | Premières impressions |
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I had made reservations online to store my boat. I moved my boat on a Sunday. Very busy with people in the store and calling in constantly. Need more people working on the weekends. It took a few tries get the access code working in the system. It would have been quicker and less stressful for everyone if I could have done this online.

Rey L. | Premières impressions |
Évaluation :

Clean and organized rental office. Friendly staff.

Tiffany N. | Expérience générale |
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The actual facility was great...everyone was helpful and nice..my only issues was with the company as a whole... I found out 2 days after my monthly payment was deducted from my bank account that I was approved for a house and that I could move in that weekend. When I contacted uhaul about a possible refund since I wouldnt be needing the unit for that month I was told no they dont issue refunds and they just suggest you dont move out til right before you payment is due. Had I known I would be approved that quickly I would have moved my stuff out early. So I was out almost $100 for that. Then when I put in my move out request on the day I moved out (may 31) everything was good to go as I was told..but then today (june 28) I checked my account and they had deducted another $100 now I have to wait 3-5 days to have that money refunded to me.

JOSHUA P. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Cheryl B. | Premières impressions |
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Would have been good to know in advance that we were able to load closer to my unit in the back of the building.

Christine E. | Expérience générale |
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Le client n'a pas laissé de commentaire.

STEVENGERARD F. | Premières impressions |
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The two men who were working on Thursday, Friday and Sunday- days that I had been in the office were helpful. They seemed short handed and could have used help. Even so, they did a good job trying to get us taken care and answer the phones. Thanks for you assistance. Steve

Lisa L. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Cristal F. | Expérience générale |
Évaluation :

I found dead bugs in my storage unit along with little almost Roach like bugs crawling on some stuff. Not to mention having to move stuff from in front of my unit a few times that someone had placed in front of it. Overall just wasn't happy finding bugs so I took my stuff out because I'm not paying for pest.

Krystal A. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Deborah O. | Premières impressions |
Évaluation :

The lady who assisted us was very polite and professional.

sakura p. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Virgil B. | Premières impressions |
Évaluation :

They were very helpful both ends of the trip.

Elizabeth T. | Premières impressions |
Évaluation :

Cynthia was fantastic. She was friendly. Patient and did a great job explaining everything. I would love to work with her again anytime. The facility is clean and well maintained. I am very happy we decided to move units if only to work with Cynthia again.

Deborah S. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Dedbroh S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Brandon T. | Premières impressions |
Évaluation :

Thr Woman at the Desk was very helpful and Swift. Was was great in help grabbing the right size i needed

Delila U. | Expérience générale |
Évaluation :

Second time I’ve been charged twice for service, billing department lacks basic accounting

James M. | Premières impressions |
Évaluation :

I've patronized this U-haul location several times to rent trailers, trucks, etc. over the last several years. This time, I needed parking/storage for a trailer and they had just the solution I needed. Time from my first phone call inquiry to actually parking my trailer behind the secured gate took about 1 hour and I'm very happy with the results. Good operation here!

Scherreda D. | Expérience générale |
Évaluation :

Horrible experience wherein Uhaul misbilled the account and demanded payment without EVER correcting their documented errors. The unit contained sentimental items of a loved one uhaul violated...

Shawna C. | Expérience générale |
Évaluation :

Thank You For All Your Help

Lavetta G. | Premières impressions |
Évaluation :

The experience was pleasant except for the wait time. More staff is needed at this busy location,.

Jessica J. | Premières impressions |
Évaluation :

Storage unit was clean. Staff were friendly and helpful. Unit was far away from entrance but they were able to give me one closer when I asked.

John F. | Expérience générale |
Évaluation :

No complaints.

EUGENE P. | Expérience générale |
Évaluation :

Required Comment

Mark S. | Expérience générale |
Évaluation :

I will always conduct my Uhaul business at this facility. The the employees are friendly and always provide a solution for my requirements. I like conducting business at this branch.

Shawna C. | Premières impressions |
Évaluation :

They were very helpful and very kind. Thank You

molly M. | Premières impressions |
Évaluation :

Prompt and courteous

Gary H. | Expérience générale |
Évaluation :

Easy to deal with. Manager Cynthia was always helpful. Perfect, clean storage for my travel trailer.

Juanita S. | Expérience générale |
Évaluation :

Satisfied

Terri R. | Premières impressions |
Évaluation :

No issues at all! The manager is awesome and maintains her calmness. Great experience getting my unit!

Lloyd S. | Expérience générale |
Évaluation :

Everything runs smoothly,it is awesome that customers can do most of the work at home fr the automated services. Once in a while there is a fluke, but there is always a kind employee to save the day

Martha R. | Expérience générale |
Évaluation :

I had trouble with the move out procedures and could not reach anyone by phone despite long wait ones and a disconnected call.

MELISSA B. | Premières impressions |
Évaluation :

The staff was very friendly and the facility was very clean. i was very impressed

loretta v. | Premières impressions |
Évaluation :

Customer service is very slow. There is too long of a wait to get waited on. One person to help you. Almost to the point of rude. You are completely ignored while waiting to be helped. Lila V

Shirl D. | Premières impressions |
Évaluation :

I have dealt with this location several times over the past year and each time has been a very pleasant experience. The staff are friendly and knowledgeable. I highly recommend them.

Mohammed`` M. | Expérience générale |
Évaluation :

Clean building and great customer experience.

Jose H. | Expérience générale |
Évaluation :

Great people

Ella P. | Premières impressions |
Évaluation :

We were very pleased with the friendly and knowledgeable help we received.

SHAKIRA A. | Expérience générale |
Évaluation :

Service went very well.

Raymond K. | Expérience générale |
Évaluation :

good job

Tom S. | Expérience générale |
Évaluation :

Great service

Jeffrey F. | Expérience générale |
Évaluation :

I couldn't ask for a better experience! Thank you, U-Haul!

WILLIAM B. | Expérience générale |
Évaluation :

Experience was good overall. I did have a big negative in closing down ... was informed that there is no proration of days remaining in the month, so I lost out on 3 weeks refund!!

Robert B. | Expérience générale |
Évaluation :

Great staff very helpful storage unit was a little far in the back but I still made it work all in all great place to store stuff nice safe never had to worry about nothing

Raymond K. | Premières impressions |
Évaluation :

I rented a parking spot for an RV. The manager that I dealt with was friendly, helpful and pleasant to work with.

ROGER P. | Expérience générale |
Évaluation :

Like forward to doing business again.

shakira a. | Premières impressions |
Évaluation :

I would have preferred getting my 2nd storage space close to my first so that I could separate my items to pull out first. It is basically too far apart which makes it very difficult to accomplish.

Helen M. | Expérience générale |
Évaluation :

I felt safe keeping my housing contents there for over 6 months. The staff was great - Polite & helpful I had trouble with the U-Haul website and they were able to help me with that.

Mohammed`` M. | Premières impressions |
Évaluation :

Great customer service. Quick and painless.

ben T. | Expérience générale |
Évaluation :

..

Cynthia J. | Expérience générale |
Évaluation :

Fabulous storage and truck rental facility. Consistently helpful and friendly staff, very clean storage, easy access! Recommend with no hesitation!!

WILLIAM B. | Premières impressions |
Évaluation :

Overall, the move went well. U-Haul truck rental had only one glitch with truck pickup moved 10 miles away, but Whitaker Movers were fabulous!

ben T. | Premières impressions |
Évaluation :

..

Allison K. | Expérience générale |
Évaluation :

Ubox not ready when I arrived for scheduled pickup, but Uhaul staff was wonderful and immediately got the Ubox out of storage for me. Would use Uhaul Ubox services and this Uhaul location again.

Lucindia J. | Expérience générale |
Évaluation :

The staff was very helpful. I would recommend U-Haul Moving & Storage of West End to everyone.

Ilka T. | Expérience générale |
Évaluation :

I always use Uhall and I do have nothing but EXECTLEND CS

Tom S. | Expérience générale |
Évaluation :

I never went to a facility. My contact was all via phone and “Emily” provided exceptional customer service. She was friendly yet professional, went beyond to ensure I received the best experience.

KATINA G. | Expérience générale |
Évaluation :

I did not see the storage facility, but Rhonda delivered and picked my UBoxes, she is a professional and kind person. My family thanks Rhonda for her excellent customer service.

Janet V. | Expérience générale |
Évaluation :

It is extremely annoying that I can't get out of this survey unless I type something in this box. So I went back and changed some of my answers. Some are right and some are wrong. Now it's crap.

alex n. | Expérience générale |
Évaluation :

Well taken care of.

nancy p. | Expérience générale |
Évaluation :

The facility was very clean, but Lighting was bad in the building, no designated parking area. Staff not very friendly and I had to wait each time I came in. Got billed for the unit after canceling

VALESKA S. | Expérience générale |
Évaluation :

Great customer service over the phone, everything done as agreed with UHAUL. Thanks!

Troy / Emcor Facility Servic H. | Expérience générale |
Évaluation :

issue was that when it was time to cancel outside storage I had I was told I would have to comeback in the morning when manager was onsite, this was after Waiting almost a hour in line. Mgr Awesome!

John H. | Expérience générale |
Évaluation :

First class site a employees very helpful

marvin h. | Expérience générale |
Évaluation :

I could not access my vehicle that I stored there. My login at the gate was never made to work. Therefore, I could only access my vehicle when the office was open and someone could buzz me in.

Theresa L. | Réservation |
Évaluation :

Staff was very friendly and helpful

Sydney H. | Expérience générale |
Évaluation :

My U-boxes were supposed to be delivered between 11:30-12:30. They arrived at 5:30pm. I spent several hours on the phone and drove to the store to figure out where the boxes were. It was horrible.

Mary Ellen T. | Expérience générale |
Évaluation :

The facility is great but the billing system is very confusing. . It was a little understaffed on move-in but otherwise great place to store stuff and would use it again.

Rachael C. | Expérience générale |
Évaluation :

Busy but helpful in resolving U-Box problem.

Anna R. | Expérience générale |
Évaluation :

Storage here was a good; I had two hiccups early on sorting out my bill; caused me to have to pay twice in one month, and customer service unable to help me after hours when my code didn’t work.

trey r. | Expérience générale |
Évaluation :

Rhonda Wehman and the management team are awesome. Thanks for all your support and stellar customer service.

Matthew C. | Expérience générale |
Évaluation :

Would not recommend. Staff not friendly and helpful. Service on site and over phone not helpful.

Fernando E. | Expérience générale |
Évaluation :

Worked with Rhonda and she was a joy and pleasure to deal with. Extremely professional and an expert on the forklift! Would use her again in a second.

amanda s. | Réservation |
Évaluation :

I did not move in on 7/26. 7/25 I called to reserve a truck and was told it qualifies me for a month free. 7/26 despite my email and this record no one can find my reservation. I called, no resolution

michael m. | Expérience générale |
Évaluation :

The only problem I had was the auto transport I had reserved was not available there. I had to drive over 60 miles to pick up the transport. That seemed to be more of a corporate problem.

David T. | Expérience générale |
Évaluation :

Delivery of the U-Box was right on time and it definitely served our purpose!!! Pick-up was prompt as well!!! Would highly recommend U-Haul!!!

Joanne F. | Expérience générale |
Évaluation :

Rhonda with U-Box was wonderful! Highly recommend.

Norman R. | Expérience générale |
Évaluation :

I did not visit the establishment but Rhonda was Aces .....

Philip M. | Expérience générale |
Évaluation :

We didn't visit the facility: they held our U-Boxes until we were ready for delivery. Rhonda was a particular pleasure to work with, scheduling the best time to deliver and pick up.

wilfredo m. | Expérience générale |
Évaluation :

Very convenient and I am glad that they take month by month rental of RV parking and not yearly contract.

wade b. | Expérience générale |
Évaluation :

Excellent facility with great customer service including after-hours accommodations & great access to rental vehicles. Thank you!

diana k. | Expérience générale |
Évaluation :

Staff was not friendly, had issues with getting lock on door, tried to get assistant from an employee walking towards me, asked a question, he did not answer, told the manager in front of the employee

Non reviews have been submitted for this location.

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