Le client n'a pas laissé de commentaire.DAWN T.
Customer Reviews for U-Haul Moving & Storage of West End
Pour nous contacter
Billings, MT 59102
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.CHRISTINE MARIAN S.
Everything was just fineDylan T.
People here seemed great. I left my phone in truck and they immediately called all numbers on my contract to let me know and I hadn't even got 1 mile away yet.Michael W.
Le client n'a pas laissé de commentaire.REBECCA N. | Expérience générale
Le client n'a pas laissé de commentaire.Susan T.
All was great both times I used uhaul!KEVIN K.
I asked for a receipt showing I returned the equipment. Was told it would be e-mailed but have not received it within 24 hours of trailer return.JAMES MICHAEL C.
Le client n'a pas laissé de commentaire.Ryan J.
My rental experience could not have been more pleasant. The vehicle was clean and waiting for me upon arrival in Billings. The young gentleman's name who waited on me during vehicle delivery and again upon vehicle return was "Zack." A very courteous and helpful young man. I can sum everything up by saying...Having owned my own business for 42 years, I would be very proud to have "Zack" representing my business. Please tell him he is greatly appreciated. Sincerely, Wes HixonWESLEY H.
Le client n'a pas laissé de commentaire.Sean E.
Great service. Motorcycle trailer was in great shape and worked great.Michael A.
This location seemed very nice. I showed guy pictures and video from where I got hooked up. Guy was very helpful and apologized for that then I told him I own automotive garage. He said oh also I should have been allowed to leave with the one old bias ply tire that was on it.MICHAELLEE W.
Very professional. Easy check in.DAVID F.
U-Haul app self checkout service needs work. Could have been faster waiting in line.Lloyd S.
Le client n'a pas laissé de commentaire.JESSE L.
The person helped me was truly excellent. I think his name was Frank. You are lucky to have him on your staff. Very pleasant, but more importantly he was efficient, knowledgeable, and helpful. It is people like Frank who really make a difference for your company.Robert M.
Le client n'a pas laissé de commentaire.Roger S.
I received excellent customer service from a very helpful employee, the truck was clean and was perfect for the task.ELIZABETH G.
Le client n'a pas laissé de commentaire.Barbara B.
Billings U-Haul was wonderful to work with-especially the manager, Avery! Thank you, Avery!Rhonda F.
Le client n'a pas laissé de commentaire.Michael R.
Le client n'a pas laissé de commentaire.Michael L.
I didn't get an emailed copy of my receipt.Matthew S.
Le client n'a pas laissé de commentaire.Amanda P.
Le client n'a pas laissé de commentaire.John H.
The only negative is that there's no outside drive up storage units. Great service!glen D.
Aavry was professional and got us checked in no time. Best customer support and service I have seen in a very long time.Steve H.
Excellent customer service on pick up and return. Aavry was especially helpful and friendly.Steve H.
Le client n'a pas laissé de commentaire.warren H.
Love the staff at this locationCHRISTINA G.
Le client n'a pas laissé de commentaire.Steve T.
Le client n'a pas laissé de commentaire.David S.
Again the overall company is worthless when it comes to customer service. Spent 2 hours on the phone and transferred 4 times for everyone to say there is nothing I can do, let me transfer you to this department.Michelle H.
Le client n'a pas laissé de commentaire.MARK V.
every thing was great.RONALD P.
Le client n'a pas laissé de commentaire.Janet J.
Le client n'a pas laissé de commentaire.TRAVIS G.
We just completed a move from a home we lived in for 20 years, raising our family. Could not have done it without the folks at our local Uhaul!! Really appreciate their help in these crazy timesDebra J.
Excellent customer service! The young lady who helped me is a great asset to UHaul.CHRIS ANDREW K.
We have returned several times to this location due to the helpful customer service.Roger S.
The entire staff was so pleasant, patient, helpful. I had a hitch installed on my Hyundai Sonata and a project which could have taken all day was completed quickly and efficiently. The gal at the front desk even recommended a place for me to have lunch while I waited and it was delicious! I highly recommend this location. It's spacious, clean, organized, well stocked.KATHERINE G.
The Girl at the desk was great!MARVIN Q.
Le client n'a pas laissé de commentaire.David C.
Le client n'a pas laissé de commentaire.LAUREN B.
Le client n'a pas laissé de commentaire.MICHAEL S.
Great staff was very customer service oriented, professional and efficient with lots of traffic. Aavry is awesome.John S.
I dropped the trailer off after business hours.STACEY W.
Our experience was excellent! Becca Torgerson was amazing when I checked in and picked up the trailer!ROGER G.
Le client n'a pas laissé de commentaire.Leigh K.
Le client n'a pas laissé de commentaire.KATHY Z.
Le client n'a pas laissé de commentaire.Melvin K.
Le client n'a pas laissé de commentaire.MARGARETA M.
Le client n'a pas laissé de commentaire.KANDACE KAE A.
Le client n'a pas laissé de commentaire.KANDACE KAE A.
I had difficulty using the online . . . my cognition is poor the app is fine. However I had to exit while inputting the driver license info and couldn't get back in to put in a verification number. After hours use of the 800 # was great but during regular business hours the 9 minute wait time was too long.Susan T.
Le client n'a pas laissé de commentaire.Anthony W.
Le client n'a pas laissé de commentaire.Bennie D.
Le client n'a pas laissé de commentaire.Susan T.
Le client n'a pas laissé de commentaire.Adam N.
Le client n'a pas laissé de commentaire.Kathryn M.
Le client n'a pas laissé de commentaire.Kyle G.
Your people were so helpful and friendly. I couldn't have done the move without their help.Steven S.
Le client n'a pas laissé de commentaire.Jessica J.
Great job, the girl at drop-off made the process very fast and simple.Shane S.
Very friendly guys, was taken care of very well and very quickROGER R.
Staff were awesome. Great experience. Will be my first choice in the future when I need to rent a truck.Richard R.
Le client n'a pas laissé de commentaire.Bryan R.
Le client n'a pas laissé de commentaire.Gary S.
The young lady that waited on me was extremely pleasant and very helpful.LINDA M.
Le client n'a pas laissé de commentaire.MICHAEL H.
The truck blew a tire. It took hours and hours on my out of my sons wedding day waiting for help. The guy who rented it made a big deal out of telling us about roadside assistance when he sent it out. Seems maybe he knew the tire was bad.Tammy R.
Wonderful staff . Helpful and friendlyTiffany P. | Premières impressions
Rebbeca, Richard, and Zach were awesome!ðŸ˜. Exceeded all expectations!Phillip O.
The young lady who hooked me to the trailer, was very helpful,, efficient and goodDuane D.
Le client n'a pas laissé de commentaire.KENNETH S.
Perhaps more help at the front desk, but I completely understand how hard that is right now. Everyone I have dealt with there has been so very nice and helpful. I have rented 3 times this summer and have zero complaints!Jennifer H.
Everyone who helped me was informative and very friendly. Well done!Michael G.
Le client n'a pas laissé de commentaire.Corrie W.
Le client n'a pas laissé de commentaire.judy Q.
Le client n'a pas laissé de commentaire.Talia S.
Le client n'a pas laissé de commentaire.Doug S.
Everything was great!NATHAN C.
It would be nice if someone answered the phone.Chad M.
I was very pleased with my experience with UHAUL. Everything was handle in a professional and timely manner.Clarissa M.
Quick - awesome and would definitely do business with them.MARK G.
Said I was being charged for extra mileage and for the chipped windshield. Once I said I took pictures of the chip he stoped mentioning it. Over all not happy with this entire experience from pick up to return.JONATHAN C.
Le client n'a pas laissé de commentaire.Caila P.
Le client n'a pas laissé de commentaire.Dallon H.
Le client n'a pas laissé de commentaire.Steve G.
Very friendly and helpful. Quick and easy return.Randall D.
I have no complaints at all. Staff were so helpful and kind as well. UHaul on Grand is crazy busy for many reasons and both staff were really patient and answered all my questions.Kathleen G.
Le client n'a pas laissé de commentaire.Katie L.
The people at the location were easy to work with. However darn near impossible to get ahold of someone. 59 minutes on hold is unacceptable. I had an issue with the website to return the equipment after hours, and it appears I was charged 200 $more than I should have been. Absolutely ridiculous on a four hour rental. When I'm able to get ahold of someone, that crap will be handled.MICHAEL I.
Great jobRobert M.
You guys did greatRobert M.
Le client n'a pas laissé de commentaire.Channing L.
Le client n'a pas laissé de commentaire.Robert J.
Le client n'a pas laissé de commentaire.David B.
too many hidden chargesKelan R.
Le client n'a pas laissé de commentaire.Casondra B.
Was quick and easy drop off.Amy S.
Avery is a fantastic Manager and I really enjoy working with her and her well picked staff. They are the best U-Haul facility that I have ever used.Arthur M. | Expérience générale
Staff super friendly, courteous, knowledgeable and professional. They provide great service and the rates are reasonable.Jack B. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!