Évaluations des clients U-Haul Moving & Storage of West Irondequoit

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of West Irondequoit

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

rn K. le

Évaluation :

hard ti improve what she did for me! your local manager was awesome! shes a keeper

Philip G. le

Évaluation :

Friendly and helpful

gary S. le

Évaluation :

Le client n'a pas laissé de commentaire.

gary S. le

Évaluation :

Le client n'a pas laissé de commentaire.

DAVID B. le

Évaluation :

Jazz could not have been nicer or more helpful when I picked up the trailer. I would like to thank her for the help in getting the trailer hooked up and getting me on my way.

Suly C. le

Évaluation :

Le client n'a pas laissé de commentaire.

katherine B. le

Évaluation :

The gentlemen that helped me were very nice. The truck smelled so clean I wash shocked!

MICHAEL G. le

Évaluation :

Le client n'a pas laissé de commentaire.

RJ M. le

Évaluation :

Le client n'a pas laissé de commentaire.

David H. le

Évaluation :

Exellent service

Justin T. le

Évaluation :

Le client n'a pas laissé de commentaire.

Santi I. le

Évaluation :

Le client n'a pas laissé de commentaire.

Laura T. le

Évaluation :

used this location 3 times previous this year. Used it 11/18 was given wrong truck, wrong statistics, charged for services not requested, promised a receipt 3 times and still don't have a correct receipt. was asked to wait in my car ten minutes while a receipt was generated. told then it would be forwarded to email. I have nothing, but this suspect, unusual service. For that reason I would refrain from referring anyone. Never had this problem before November 18, 2019!

keith t. le

Évaluation :

Cool facility

Johnnie M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Nicole P. le

Évaluation :

Le client n'a pas laissé de commentaire.

maria R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Spiro Z. le

Évaluation :

Le client n'a pas laissé de commentaire.

Scott K. le

Évaluation :

Le client n'a pas laissé de commentaire.

Tiffany D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jason S. le

Évaluation :

Very professional and knowledgeable staff.

James M. le

Évaluation :

Your online reservation process is a disaster and your locations act like it is somehow a separate company. I will never use you again.

Robert S. le

Évaluation :

Didn't know this location existed for equipment rental. Though it was only a storage center. Customers need to be made aware that this U-Haul center rents and sells moving supplies.

Joseph R. le

Évaluation :

Very easy process and people were friendly and professional

Karen A. le

Évaluation :

Le client n'a pas laissé de commentaire.

Juan R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Mary C. le

Évaluation :

Super friendly customer service!

Loida D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Isbel R. le

Évaluation :

Nice good job

Randall C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Megan M. le

Évaluation :

The staff is nice and helpful but they seem tired or over worked or just hate their jobs.

Megan M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Lourdes B. le

Évaluation :

The staff at E.Ridge Rd near Home Depot are excellent. I’ve been there twice in the last 3 months and they have the best customer service skills.

jeffrey G. le

Évaluation :

The entire process was seamless and the staff was friendly and professional.

Libby T. le

Évaluation :

Le client n'a pas laissé de commentaire.

Timothy K. le

Évaluation :

Alexander did a great job in all areas of renting as well as items needed and the "how to's" of towing!

Aimee W. le

Évaluation :

Renting the truck was very easy and the staff was very helpful. I would definitely use them again!

Jennifer M. le

Évaluation :

Pickup was easy. Customer service by Andrew was very efficient and quick. Store front was inviting and clean. Truck was well maintained. Will use this location again.

Abdul Rahman C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Shakeem K. M. le

Évaluation :

Le client n'a pas laissé de commentaire.

June P. le

Évaluation :

Good service. No problems

Jeremy S. le

Évaluation :

Forced me to buy a special kind of lock on top which is garbage.

DAVID P. le

Évaluation :

Helped us in a difficult move—Thanks!

Ciera P. le

Évaluation :

When I went to pick up my things there were roaches in my dresser drawers. When I informed staff he was not supportive and stated he couldn’t control what people brought in.

Jennifer M. le

Évaluation :

Very clean and easy access to my storage

James Y. le

Évaluation :

I moved from an outdoor unit at another facility to an indoor one here! Climate control, temperature control, electronic security plus my lock. Clean inside and out, what more could you want?

corey r. le

Évaluation :

Roaches everywhere.

Nicole R. le

Évaluation :

The gentleman who rented me the stirage was very kind. Rhe facility was always clean. I think the access hoyrs shoyld be til 9pm daily.

frank b. le

Évaluation :

thank you to the staff

Zenaida H. le

Évaluation :

Me rentaron un truck sin aire acondicionado,fatal servició

Megan M. le

Évaluation :

Andrew was clear and helpful. He explained everything to me and was very nice. The place is clean and looked good.

Paul h. le

Évaluation :

Just what we needed.

Davante S. le

Évaluation :

Thank you for your service

Marquitis C. le

Évaluation :

My stuff was roach infested and I did not have roaches before I moved it there.

Michelle C. le

Évaluation :

Computer system in office was very slow. Customer service at location was very unprofessional. There was only ever 1 person working. That person was spread way too thin. Water leaked into our unit.

Patricia B. le

Évaluation :

Very satisfied customer

Michael D. le

Évaluation :

In the 5 years I have been a customer here both Jazz and Mckaela have done an excellent job. James also does a 5 star job of keeping the facility in presentable condition.

chris b. le

Évaluation :

Horrible customer service

chris b. le

Évaluation :

Horrible customer service

Brianna P. le

Évaluation :

Cashier was very short and inpatient

Edward S. le

Évaluation :

Terrific facility. I interfaced with 3 staff members at different times, both at check-in, check-out and during my stay, and all were friendly, efficient and very helpful. Thanks.

Antero B. le

Évaluation :

Only complaint I have is the smell still lurking on the 2nd floor.

Edward S. le

Évaluation :

Person that checked us in was patient, helpful and thorough. Thanks

Latiesha N. J. le

Évaluation :

I was treated real badly after my service and got the runaround it was so sad it's terrible when people know moving is stressful and they do nothing to help but make things worse

maria d. le

Évaluation :

The facilities are beautiful and clean. The service needs to be worked on at both locations in Irondequoit

sonie b. le

Évaluation :

Great service. The employees explained clearly explained contracts and are very easy to deal with.

Atha F. le

Évaluation :

They need an extra person fior help. Mostly everything was clean and everyone was very nice

lynn Y. le

Évaluation :

Pleasant people and place I will send again

Dorothy S. le

Évaluation :

The staff were rude and nasty not all of them but most of them no customer service experience at all

Sandy W. le

Évaluation :

The lady I spoke to on the phone was very helpful and accommodating.

Lysandra B. le

Évaluation :

My apologies, I didn’t properly close out my storage due to personal reasons. Excellent overall!

Tyler C. le

Évaluation :

Thank you for an extremely stress-free and professional experience!

James M. le

Évaluation :

Great folks who were so helpful with our move

Brad S. le

Évaluation :

We needed an “in-between” solution for larger home items while we remodeled. Your storage units were close to home, and very convenient.

allyn t. le

Évaluation :

The staff was friendly and helpful. Even my fellow co-customers were friendly and helpful. The facility was clean, dry, and convenient.