Customer Reviews for U-Haul Moving & Storage of West Pensacola

851 évaluations

4211 Mobile Hwy   Pensacola, FL 32506

(850) 266-7482

Heures

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(850) 266-7482

4211 Mobile Hwy
Pensacola, FL 32506

Services dans cet établissement :

Heures

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Propane payable à la pompe
  • Retour client 24 heures
Établissement se consacrant à la récupération adaptative.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Le client n'a pas laissé de commentaire.

WILLIAM S. 
Évaluation :
1

1) Moved my items without my authorization.  After hurricane sally, 2020, I had to inspect my belongs in my unit as requested per uHaul.  I had to dry out the unit and the floor due to flooding from the damaged roof caused by the hurricane. Took pictures of items and put everything back into my assigned unit.  Went back about a week later to store some items, found out MY lock was cut, my stuff moved to a different unit without my approval and my items were touched and gone through by complete strangers. I received no courtesy call or email about this move.  They also replaced MY master lock with one of their own less expensive locks and didn't reimburse me for my lock they cut off.  2) this facility does not open on time per it's posted hours on the front door.  I'm a firsthand witness, check your security footage; 3/15/2021 and 3/27/2021.  7am open time.  3) this location made an unauthorized charge to my bank account.  I discussed with an employee (Matt) on 3/14/2021 about upgrading my storage unit.  Employee stated they don't pro rate so I told him I'll be back at the end of the month to upgrade (I want my bills due at the end of the month).  I was alerted later that late night from my bank and an email from uHaul stating they charged my account and assigned me to an upgraded unit.  My bank account was charged without my signature or approval. Undisputed, I have all documents pertaining to this unauthorized transaction.  It took ten business days for my refund. TEN days to give me back my money that was stolen from me!  I didn't authorized or approve the transaction, so that classifies the charge to my account as steeling my money. 4) They have zero customer service.  I closed my account and moved out of my unit on 3/28/2021.  I forgot my antique iron bed rails from the 1800's propped up in the front corner of the unit.  Them knowing I just moved out, they didn't call me or try any means of contacting me about the items I forgot.  They took the bed rails and immediately  put them in the front area for anyone to take.  Luckily I remembered them a few hours later, went back and was able to retrieve my property before someone else took them.

Kenneth R.  |  Expérience générale 
Évaluation :
5

It was confusing, the prior Mobile Hwy location; closed to inside contracts; I figured out to go to new location

Ken A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDRE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy M. 
Évaluation :
3

The service was quick and easy. However, I did not feel comfortable with the sales associate handling store business on her personal phone. The internet service for U-Haul was working very slowly. Please provide the associates with some kind of portable device that would not put customers personal information in jeopardy.

KANISHA W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN R. 
Évaluation :
5

The only problem I had was the lady told me if I didn't go 35 miles I would get some money back I went 14 miles and got a 1 $back!

Casey C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERREANCE H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Connor H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN W. 
Évaluation :
5

Professional, efficient & fair.

William C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leon W.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LORI G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark C. 
Évaluation :
5

I have never had such a pleasant experience with renting a storage unit! Your representative Debbie is not only very professional, but she is extremely helpful, friendly, and an absolute joy to do business with. UHaul has quite an asset with Debbie as an employee! I will definitely recommend your UHaul facility as the best for renting trucks, storage units, & very helpful, friendly staff! Please thank Debbie again for me!

CATHERINE R.  |  Premières impressions 
Évaluation :
5

Your employees are fabulous. In particular, Thomas (I believe that is his name) is very efficient, knowledgeable, and helpful. I was there on a day when your cable for WiFi had been cut and the woman and man there kept a cool head, explained that it would take a bit longer than usual due to the outage, and never really seemed flustered. You have a great staff.

STEPHANIE J.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHIQUITA J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JOHN P. 
Évaluation :
5

just keep up the great work

Larry M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tina S. 
Évaluation :
5

The very best in professional support I've ever had in doing business with uhaul such a wonderful experience;I will be back as a continuing customer.

Curtis J.  |  Expérience générale 
Évaluation :
5

Very nice and large.

Enrique S. 
Évaluation :
5

It was a very rough move it got bad when we loaded and went to facility to unload and found out the lock hadn’t been removed off our locker and no one was there to assist contacted customer service and ask for help where they weren’t to much help at first finally transferred me to a manager on duty and she reached out to general manager Justin and he walked me through to getting a different unit actually right next to my unit so I didn’t have to miss another day at work so I highly recommend this facility they will and do go above and beyond to help there customers and make sure they help any way possible

JOSHUA M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elijah H. 
Évaluation :
5

My card was charged more than what they said the charge was. Maybe next time I will go with a different company.

MIRIAM O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Theresa M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DARRIAN S. 
Évaluation :
3

Not charging customers for things they didn't ask for or use . Have the equipment when customer has a reservation

Tytiana W. 
Évaluation :
5

Great customer service experience. Very informative and helpful . I will definitely be back also referring others . Good customer service and a patient representative is hard to find . So thank you

Labriyah J.  |  Premières impressions 
Évaluation :
5

Mike at store 71 excelled at customer service! He helped me so much!! I was having a bad day and he really seemed to understand and care! Top employee!! 5 stars!!!

LEANNE G.  |  Premières impressions 
Évaluation :
5

their was some residual soda spilled in the passenger side drink holder in my rental truck. that is the worst complaint I have about the experience, and that is a stretch. the facility was fantastic, the equipment was great, the staff were amazing.

JOSEPH B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harold W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL B. 
Évaluation :
5

I use this location every month. The staff is always pleasant and friendly. Never had a problem

SHARON G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GIOVANNI A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KATE M. 
Évaluation :
5

All staff encountered were pleasant and helpful.

BARBARA R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ernest Guy C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wendell C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danny N. 
Évaluation :
5

U-Haul location was great. Employees very professional, and helpful. I couldn't believe the size of their truck and trailer inventory. I needed a trailer for the afternoon, and I realized I won't be purchasing a trailer after all. This was too easy, reserved on-line, quick process when I arrived, and very affordable (only 15 for 24 hours) what a deal !

ALAN B. 
Évaluation :
5

Excellent location. Very helpful and professional.

Bruce W. 
Évaluation :
1

Well I'm being charged fees I was never informed about and customer service is near impossible to get intouch with.

ASHLEY R. 
Évaluation :
1

Funny this is the second day in a row that you have sent this valued customer the same survey my view is still the same I got UHauled into a BAIT AND SWITCH and ended up having to rent a larger vehicle than I wanted or needed and paid more on the daily rental fee and more on gas because the larger truck is a pig THANKS AGAIN for the stellar customer service next time I will rent from Penske

RICHARD G. 
Évaluation :
5

Super easy, will rent from again.

Theodore H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ELISABETH P. 
Évaluation :
3

I reserved a truck to pick up before they opened. The keys were not in the box. We had to wait to until they opened to get the keys which was an inconvenience. If i wanted to wait until opening i would have done so in the beginning. I use uhaul a lot and love doing so but not if this is going to happen.

PAMELA J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brittney P.  |  Premières impressions 
Évaluation :
5

EXCELLENT service!!! As always, thanks for looking out for me! Had an option to give me an older truck w/a full tank of gas, or a newer one on empty w/ an AWESOME credit! They actually did me a favor because I only had to fill up the one time for my trip and I dropped it off at the ending location right at a quarter tank. Saved me time and additional stops on my trip. Couldn't have been a better experience. The truck did have a loose and canted steering wheel, but no further issues.

Brandon C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelli B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HOWARD W. 
Évaluation :
5

The guys were very professional and helpful.

Angelia C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brittany s.  |  Premières impressions 
Évaluation :
5

Great service, the staff is always willing to help.

SHELIA M. 
Évaluation :
2

The self check in took over an hour, only to end up inside the building to get the key. VERY UNORGANIZED, and VERY time consuming. Customer service was very helpful walking us through the process, after calling 3 times. ðŸ'ŽðŸ'ŽðŸ'Ž

Kennth S. 
Évaluation :
4

Pretty busy when I got there, no one was wearing masks.

JASON N. 
Évaluation :
2

Salesman didn't wear mask. Also observed an awkward transaction with salesman and another customer. Bad customer service and unprofessional behavior.

CLIFTON B. 
Évaluation :
5

The trailer I rented had a tire with a bad stem and the other three tires had 30 PSI instead of 65psi. Everyone at this U-haul location was friendly but the trailers need a little attention. I had to waste three hours waiting to get the stem on the trailer fixed.

Thomas N. 
Évaluation :
4

How does 29,95 $ turn into 110,00 $ for a a less than 4 hour rental.

ROBERT W. 
Évaluation :
3

The guy who hooked up the tow dolly said it would be 20 dollars to return the next morning, but instead I was charged full price for another day and didn't know until i dropped it off

JAMIE H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PEGGY F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

STEVEN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rosemary S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHRISTOPHER J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

wALTER H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TWANNA S. 
Évaluation :
5

Great location to drop off they handled their business in a very professional manner

Vincent H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KRISTOPHER H. 
Évaluation :
1

Worst moving experience ever! put in a dispute about what my charges have been. Did not keep in communication Goods ended up at another location that was told was charged regardless of telling me I wasn't going to be charged real bunch of moving scammers

gail K. 
Évaluation :
5

A large operation, but took less than 10 minutes for the drop off.

laird M. 
Évaluation :
4

The UHaul app was useless. I ended up having to go into the store to check in and get the keys to the truck. The truck's cab was sandy/dusty and reeked of cigarette smoke, of which I'm allergic to. There was a booger smeared on the HVAC panel controls. I was on a time crunch, so I thought I would just roll down the windows. Well, it was cold outside, so I turned the heater on. BAD IDEA. The smoke had infiltrated the entire HVAC, and me turning on the heater made the pungent odor about 10x worse. So, there I went shivering down the road since I had to roll the windows down to breath and couldn't turn on the heater. The store location had it's system crash and when I returned the truck, I couldn't even get a receipt. The service reps couldn't even do a simple paper receipt. I left not having anything to prove I returned the truck on time. I made a video before I left to prove the condition of the truck just in case. Overall, this was THE WORST experience I've ever had with UHaul.

STEVEN B. 
Évaluation :
3

I wasn't able to use the storage area it was to to small no way could I even try to get a heavy couch through that small space

SERINA S. 
Évaluation :
4

Answer your phone's....stupid phone system makes it very frustrating trying to do business with Uhaul. Horrible horrible horrible.

Joesph G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL M. 
Évaluation :
4

Easy pick up and easy return.

Gary S. 
Évaluation :
4

Fix the leaking roof

TRACY H. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

TOCCARA K. 
Évaluation :
5

Don't change a thing, your crew at this location was very speedy and helpful.

Larry M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Herman H.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARLYN W. 
Évaluation :
5

excellent customer service from all the guys taht were working that morning.I will visist them again.

JASON H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CASEY B. 
Évaluation :
5

The on site rep who handled my reservation was amazing. Super nice guy very thorough a valuable asset to your team for sure

jim C. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

SARAH M. 
Évaluation :
2

Service the vehicles and have your staff check the storage rooms daily my truck the transmission was slipping and then another customer they rented her a locker that was full of water the roof was leaking so bad across the whole store and they still were renting storage lockers

JOSHUA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREW E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GUS M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAY M. 
Évaluation :
5

This location is well managed. Deborah Morris is a hard worker who cares about the customer and the equipment. Great employee!

Chris T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KRIS V. 
Évaluation :
2

The pandemic hit no remorse no assistance and this is a big company added late fees and all would never use again.

Alana L.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LINDA J. 
Évaluation :
5

I had a slight timing issue but I had a representative named Charity who was really helpful,informative, and friendly. I had a pleasant experience.

Jasmine B. 
Évaluation :
5

Excellent service quick transaction!!

ALERIS P. 
Évaluation :
3

On two occasions on the phone I was promised a certain truck at a certain time then upon arrival or upon receiving my email confirmation the information did not match what I was promised over the phone. On both occasions I was promised a 10 ft truck and end up having to drive a huge 26 ft in which I'm very uncomfortable with. Only good thing is that I still received the truck at 10 ft price.

robyn L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

elena J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HAROLD P. 
Évaluation :
5

Again, I was extremely satisfied with the service and overall experience with this location.

LAWRENCE N. 
Évaluation :
5

Get a better system to make check outs faster other than that I have no complaints.

Johnny T. 
Évaluation :
5

Outstanding facility clean friendly and Staff was amazing had the hitch Put on and rented a Tow Dolly That one was the easiest I ever seen my Son do and safer Beyond my expectations. I had no problem with swaying it was the most pleasant trip I've ever had in my life pulling something.

Robert M. 
Évaluation :
5

Nothing. Everything was quick and easy and the staff was very professional and helpful.

Stephie S. 
Évaluation :
5

All aspects of rentong was great. Reservation, pickup, and return was very easy. Merci.

MICHAEL P. 
Évaluation :
1

Boxes were gone through even after we had assurances from the manager that they weren't. Somehow between the storage unit and our move, a chest of drawers was "missing." Did not appreciate their lack of response or timeliness to anything.

Charles K.  |  Expérience générale 
Évaluation :
5

The service was very good and far as I'm concerned.

JOHN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVION Q. 
Évaluation :
5

I believe the employee forgot to give me the paperwork, I was able to get what I needed online, so it wasn't really an issue. Also, being from Michigan, we are more used to people wearing masks to prevent the spread of COVID. The employee was not masked. (I was.)

roger B. 
Évaluation :
5

cruise control on 10' trucks

Myron C. 
Évaluation :
1

We have had to move our unit 3 times because of water damage. 1st the roof leaked and now water came in from the ground level and roof..

Michelle N.  |  Premières impressions 
Évaluation :
5

Justin and his team are terrific. Between a move and condo renovation I had multiple storage units and rented multiple trucks. Equipment was always clean and the staff was helpful. Should I need to store again, I'll be back! In fact, I would never consider a non-U-Haul storage facility.

Dena R.  |  Expérience générale 
Évaluation :
5

I myself love U-Haul.

SAMANTHA R.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

gaysha d.  |  Expérience générale 
Évaluation :
5

Happy customer 😊

Virginia J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CRISTY S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOUG S.  |  Premières impressions 
Évaluation :
5

I was very pleased with my storage entree it was very easy to get in and out. I loved the notification I got . And was pleased with max ,Justin,Amanda and the rest of the team we'll manager people. To work with. Thank U-Haul from mrs. Victoria Lindsey and Wedding byVandT

VICTORIA l.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert h.  |  Premières impressions 
Évaluation :
3

Overall, the Storage was fair, they had broken glass littered around the outdoor storage buildings for many days without clean-up. I thought that the Moving portion had many hidden fees that weren't explained/listed in the billing. It seems that at 40 $per day advertisement is False, as it cost way more than that. Also, when I returned the vehicle, the salesman did not give me any receipt. I think that is Dishonest. I was told my One-Way move was determined by a Flat-Rate, so I would not be getting an itemized bill. Also, there is a 1,60 $ toll that I believe U-Haul should cover considering the amount of excess that I paid for the trip, over and above the advertised price. Questions? call 207-557-2147 (the number on file).

Paul D.  |  Expérience générale 
Évaluation :
5

Excellent facility and helpful kind staff. Great storage experience

Kevin S.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joseph C.  |  Premières impressions 
Évaluation :
1

Service was GREAT. Justin helped me & was very courteous. Only problem I had with this location was the truck shouldn't be allowed on the highway. Needed servicing bad. Transmission not shifting and steering wheel turned sideways while driving straight

Christopher S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

virginia y.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brett G.  |  Expérience générale 
Évaluation :
5

Excellent service from Justin!! Very nice storage units, clean and well laid out. Having carts to help with the move made all the difference in moving. Very happy with the unit and service.

Greg M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

hobey b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

heather j.  |  Expérience générale 
Évaluation :
5

Every time I come there it's so pleasant. I love Lackey customer service it's awesome. He's so helpful, I be stressed out when I come there and he always make my day because his patience is a plus. Great employee!!!!

LAKEYA P.  |  Expérience générale 
Évaluation :
3

It was 7:30 PM Central Time, July 4, 2020. More than 24 hours after I was issued the access swipe card and it is STILL NOT working. And of course the office closed at 7 PM.

Orlando G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronnie J.  |  Expérience générale 
Évaluation :
5

Quick, sufficient, clean, and helpful!

Jennifer L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Megan G.  |  Expérience générale 
Évaluation :
5

considering moving from other storage facility.

paula r.  |  Premières impressions 
Évaluation :
5

Facility needs an exterminator. We found small roaches inside the uhual truck and in the storage facility when moving out. That was the only problem we had other than that it was great

Rui R.  |  Expérience générale 
Évaluation :
5

Lots of equipment available for the move. Outstanding service at both the pickup and at the destination. All employees very professional.

CHARLENE H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert K.  |  Expérience générale 
Évaluation :
5

The employees were very friendly and informative. They were super helpful and the guy that helped was really sweet. I am having a tough time with this move and the friendliness of everyone made me feel like I made a great decision to store my belongings there.

Marquita W.  |  Premières impressions 
Évaluation :
5

Wonderful as ever!

karmesha p.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rui R.  |  Premières impressions 
Évaluation :
5

Clean, well-lit, easy access. Staff was always very helpful. Will definitely use them again if needed.

Anne H.  |  Expérience générale 
Évaluation :
1

This place was roach infested. Roaches was all over my belongings. I couldn't take none of my things home. Told the staff about it they just brushed it off like it was nothing. I want to speak with corporate

latisha j.  |  Expérience générale 
Évaluation :
5

Very Professional

richard B.  |  Premières impressions 
Évaluation :
1

The office staff was rude and unprofessional. I could never get a phone call back. Policies were constantly changing along with the hours of operation. Completely unsatisfied!!

Kermit H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lane C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nora W.  |  Expérience générale 
Évaluation :
3

The facility where I picked up was wonderful, however one particular employee at the Pensacola west facility was very rude and not helpful at all.

ASHLIEGH F.  |  Premières impressions 
Évaluation :
5

Friendly and helpful, highest recommendation for moving and storage facilities.

Richard R.  |  Expérience générale 
Évaluation :
4

Served its purpose

Mitchell B.  |  Expérience générale 
Évaluation :
5

Savanna was very knowledgeable and helpful. All around good service

william w.  |  Premières impressions 
Évaluation :
1

I'm still locked out of 4 units current and paid. The General Manager obviously is under to much stress allowing a "bad day" to influence his business decisions. Possibly even causing serious hardship

nicole d.  |  Expérience générale 
Évaluation :
5

Your awesome

jessica h.  |  Premières impressions 
Évaluation :
5

Very clean, neat, well lighted, excellent condition. People very pleasant polite & accommodating. Matthew was exceptional. VERY pleased with his service and attitude. Please be sure to recognize him.

david f.  |  Premières impressions 
Évaluation :
5

You’re have an excellent staff; they are very helpful!

paul m.  |  Premières impressions 
Évaluation :
5

extremely helpful

RICHARD D.  |  Premières impressions 
Évaluation :
5

Great customer service, informed staff, clean facility...

James O.  |  Premières impressions 
Évaluation :
1

Your customer service representative at this location is RUDE, no personality, conversation flat and dry. Uhaul will hire anyone, but Will lose alot of business behind this guy. Will Never return. 

tracy f.  |  Expérience générale 
Évaluation :
5

The employee was nice and very helpful He made it easy for me to understand the rules for my storage . Very nice facility.

priscilla l.  |  Premières impressions 
Évaluation :
2

Did not like hours since it was not 24 he access nor limited access to certain doors. If facility was not 100 % operational why offer the service. It was more inconvenience to me and that is why left

John S.  |  Expérience générale 
Évaluation :
5

The place is in the process of a renovation and it is really looking great

William and Sue L.  |  Premières impressions 
Évaluation :
5

I was treated with respect and with the upmost consideration addressing my needs.

tammy p.  |  Premières impressions 
Évaluation :
5

JQ was a very nice guy....He was on his job He helped with everything Even showed me my Storage 💝💝

Siarra N.  |  Premières impressions 
Évaluation :
1

Rude didn't smile didn't greet me, if it wasn't for my daughter needing emergency storage unit I would have went somewhere else. He was horrible, 

tracy f.  |  Premières impressions 
Évaluation :
5

Staff were all very friendly

MASHARI S.  |  Premières impressions 
Évaluation :
5

Good service, communication, offered solutions, and facility

Alfonso C.  |  Premières impressions 
Évaluation :
1

Customer service gave me the run around and set reservations for the same location twice after I specifically requested a different location being that they closed at 3 p.m

craig p.  |  Réservation 
Évaluation :
5

Brandon was so helpful and handled every detail for us.5 stars and more.could not have been more pleased. Merci.

charles h.  |  Réservation 
Non reviews have been submitted for this location.

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