Le client n'a pas laissé de commentaire.MENAW M.
Customer Reviews for U-Haul Moving & Storage of West Tampa
Pour nous contacter
Tampa, FL 33614
(Between Dale Mabry and Veterans Expwy just west of Lois Ave)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I utilize U-HAUL for my Business and Personal needs.......Storage and Propane. Michael Reyes and his Staff are AWESOME!!!RONALD B. | Premières impressions
Le client n'a pas laissé de commentaire.Kaye - Lee T.
Le client n'a pas laissé de commentaire.Reg G.
Sweeping the cargo space out or ensuring that the customer prior did it. While loading the trailer I rented I discovered 2 inch nails, screws, staples all over the floor.Michael H.
This drop off location was equally short staffed, but the process of turning in the truck was smooth and easy. Well done.REGINA C.
Le client n'a pas laissé de commentaire.Deborah B.
Le client n'a pas laissé de commentaire.Jorge C.
Le client n'a pas laissé de commentaire.maikel D.
Le client n'a pas laissé de commentaire.MIRLENE D.
Le client n'a pas laissé de commentaire.BRIDGETTE P.
I just think they need a elevator for the second floor and you need cooling I thereTeresa R. | Premières impressions
Le client n'a pas laissé de commentaire.Carlos M.
Le client n'a pas laissé de commentaire.Bridgette P.
Le client n'a pas laissé de commentaire.Maximilian B.
Great location. No improvements needed at allJunior L.
Le client n'a pas laissé de commentaire.Lyndalis D.
Leticia, customer services from her very freindly, courtesy and very professional.If I need another truck Uhaul I back to be services for her.ROBERTO F. | Expérience générale
Le client n'a pas laissé de commentaire.Hannah S.
Le client n'a pas laissé de commentaire.Miguel J.
Le client n'a pas laissé de commentaire.Scott F.
Le client n'a pas laissé de commentaire.Brian U.
Le client n'a pas laissé de commentaire.Madeline R.
Le client n'a pas laissé de commentaire.Marquita M.
We would have preferred a closer drop-off location but overall it was a good experience.DONALD S.
Rented a 6x12 utility trailer and tires were 20 pounds of air need to check those details before renting an equipment that is for heavy loadsPavel C.
Was routed there even though I rented at a location half a mile from me. At 1,19 a mile it cost me 5 dollars plus fuel to get the truck. The truck wiper would not shut off for half the day, and only one headlight worked.Marco L.
Le client n'a pas laissé de commentaire.Junior R.
Le client n'a pas laissé de commentaire.CHRISTOPHER N.
I was backing out of the parking lot and a uhaul employee hit the truck!Alyse B.
Le client n'a pas laissé de commentaire.Ronald H. | Expérience générale
Le client n'a pas laissé de commentaire.LEE R.
Le client n'a pas laissé de commentaire.Jason B.
The parking lot had nails and screws on the ground..the cargo van I rented had a nail in it told the sales person ..she handled it in a perfect way the situation ...Jaime A.
I stood in the store for a good five minutes while the girls knew I was waiting and they were complaining about another employee to each other.Amber S. | Premières impressions
Le client n'a pas laissé de commentaire.Shanique and aprielle R. | Expérience générale
Le client n'a pas laissé de commentaire.Anthony Z.
Le client n'a pas laissé de commentaire.Gilbert R.
I and another employee had issues with the lock on key box 1. The manager came and was able to open it.Susan W.
Le client n'a pas laissé de commentaire.Ariel G.
Pick up was too slow. Two people working at the desk on a Saturday is not enough, especially when one is new and needs help from the other employee.Taylor Z.
Le client n'a pas laissé de commentaire.Jennifer P.
Great costumer service fast and easyBERNER V.
Le client n'a pas laissé de commentaire.Ana F.
Le client n'a pas laissé de commentaire.Jeremy B.
Le client n'a pas laissé de commentaire.Tinia H.
Le client n'a pas laissé de commentaire.Deborah M.
Le client n'a pas laissé de commentaire.Asterio B.
The truck smelled badly of smoke and the mobile check in would not load, making me 30 minutes late for my scheduled move. I was also charged an additional fuel service fee when I returned the truck at the exact same gas level as when I picked it up.Samantha O.
Truck was ready at the reserved time. On returning, I was asked to leave the keys and the truck would be checked in and receipt emailed. The price was as promised on line. No pressure to â€œup sellâ€ me. This is a large lot with a number of trucks. I'll rent here again.Susan S.
I never returned it. It was at: Willard Wrecker (770) 733 1215 (2451 Pleasantdale Rd, Doraville, GA 30340) but they just informed me any UHauls were picked up by UHaul.Neil M.
This isn't the location that I set up the pick up. The entire experience was terribleJarret Z.
Le client n'a pas laissé de commentaire.David B.
Sirve de mucha ayuda maravillosoJose A. | Premières impressions
Le client n'a pas laissé de commentaire.Nicholas D.
Le client n'a pas laissé de commentaire.Jose A.
Le client n'a pas laissé de commentaire.Linda E.
BienGIAN CLAUDIO M.
Le client n'a pas laissé de commentaire.Roberto M.
Le client n'a pas laissé de commentaire.Jose A.
Le client n'a pas laissé de commentaire.Paige R.
Le client n'a pas laissé de commentaire.Pejman F.
Le client n'a pas laissé de commentaire.Charles R.
Le client n'a pas laissé de commentaire.Thanh T.
Le client n'a pas laissé de commentaire.Katherine L.
Le client n'a pas laissé de commentaire.Jordan S.
Le client n'a pas laissé de commentaire.Joseph G.
I rented a 5 x 9 ramp trailer. One of the tires was so dry-rotted it went flat during the first 100 miles of the trip. Uhaul help stated it would be 45 minutes to repair. Sat on the side of the interstate for 2,5 hours. Not the best experience. BUT I rented the same type trailer from the same location twice over the past two months. Both of those experiences were outstanding. No reflection on the location, just the way the trailer tires were maintained and 2,5 hours of waiting time on the side of the highwayDarryl A.
Le client n'a pas laissé de commentaire.RONALD W.
People sleeping in units. Clearly not safekaila B. | Premières impressions
Le client n'a pas laissé de commentaire.Jada J.
Service area was crowded and a bit chaotic. Group can do a better job preparing for the reservations for the day.Clay R.
I have used U-Haul storage and towing a trailer before and soon a new storage and truck, I have always been very happy with the staff and products! Merci.Loraine W. | Premières impressions
Secure clean facility...various storage options...great staffAMARIIMMANUEL G. | Expérience générale
uhaul return on-line app was awesomeRAVI C.
Le client n'a pas laissé de commentaire.Angela N.
Le client n'a pas laissé de commentaire.Asterio B.
Make sure that oil is in engine and that all fees applied to contract are stipulated upon request and not at last minute.Daniel B.
Le client n'a pas laissé de commentaire.Jose T.
Le client n'a pas laissé de commentaire.CHRISTOPHER L.
Uhaul put my life in danger by letting me rent this vehicle. I can't believe how dangerous this truck was. No brakes on the front tire that causes two flat tires. What was supposed to be an easy 3,5 hour drive ended but taking 12 hours. Also road side assistance never answers the phone must fill it out online and just wait two hours until hearing from anybody.Claudia A.
Le client n'a pas laissé de commentaire.Christopher C.
Michael was very helpfulAshley Rae L.
The only issue was my first location didn't have the truck were I reserved it.. But the 2ed was great.eric V.
Le client n'a pas laissé de commentaire.Kevin B.
Le client n'a pas laissé de commentaire.Junior R.
Le client n'a pas laissé de commentaire.Rachael J.
Le client n'a pas laissé de commentaire.Caroline Alexand H.
I would like to receive a call back, At phone number 786-775-7936. I need to speak to an agent in regards of my experience please and thank you.OSVALDO R.
Faster service. Only one person working the desk and the line was very longGreg P.
Le client n'a pas laissé de commentaire.Ray C.
It took an hour and a half to receive our truck that was reserved in advance. I think it'd be best to have more staff in store checking people out if you have the means toScott B.
Great customer service!! Thanks TeamShedreka L.
Le client n'a pas laissé de commentaire.Asterio B.
Le client n'a pas laissé de commentaire.Lynn M.
I could not believe how easy the drop off was! I was in and out within 5 minutes literally! I would highly recommend Uhaul to friends and family, which i have actually done while talking with friends and family during my drive the last two days!Thomas H.
What I have to say will not fit in this box. I will, instead, e-mail U-Haul Customer Service.damien M.
Don't know. Truck was towedMichael A.
Have more than one employee at the counter to avoid having customers wait more than 2hrs to pick up reserved truck to cause reservation to be canceled or have separate lines one for reservations and one for walk insAlexis D.
Le client n'a pas laissé de commentaire.JUNIOR R.
Le client n'a pas laissé de commentaire.Steven M.
Le client n'a pas laissé de commentaire.Francesco R.
Es el mejor personal con el que puedes tratar y ademas se habla espaÃ±ol lo recomiendoYordan A.
The electrical system was not functioning properly in the vehicle and the vehicle died while I was trying to move. Then the operator told me I would not be charged a late fee. Yet I was after explaining the situation to the manager and the associate. Would not recommendNicholas C.
Le client n'a pas laissé de commentaire.Daniel B.
Le client n'a pas laissé de commentaire.Gloria C.
The cars was very small, u can not load it and the most incredible thing Only one elevator at the corner of the begging of all the units and is very unfair. They give me my unit in the other side of the elevator so far far far from my unit. Is very frustrating and hard to move all your stuff. Need two more elevator for the convenience other customers. Very disappointed MARIA G. | Expérience générale
Stronger pick up trucksBrian G.
Le client n'a pas laissé de commentaire.kierra w. | Expérience générale
Le client n'a pas laissé de commentaire.Antonio G. | Expérience générale
Le client n'a pas laissé de commentaire.JACKELINE M. | Premières impressions
Le client n'a pas laissé de commentaire.Carlos M. | Premières impressions
Le client n'a pas laissé de commentaire.Stevon S. | Premières impressions
Le client n'a pas laissé de commentaire.Suchel Duany P. | Expérience générale
Very friendly smart i love it thank youJose Antonio P. | Premières impressions
Very helpful and caring staff # 1 storage in the worldAaron M. | Expérience générale
Le client n'a pas laissé de commentaire.MIRIAN T. | Expérience générale
This location will try to overcharge you. Their management and workers are so unprofessional. I moved out of a storage before the next due date and they knew it but still tried to charge me. They are pulling some type of illegal scam. U-Haul corporate need to investigate this location ASAP!!!"Shrea J. | Expérience générale
ThanksBOBBIE W. | Expérience générale
Michael Reyes who is the Manager and his entire staff treated me with tremendous customer service. Very professional, courteous and efficient. Tony FasuloAnthony F. | Expérience générale
Le client n'a pas laissé de commentaire.LEON P. | Expérience générale
These folks here are profesional, helpful and friendly. Excellent place.Mark E. | Expérience générale
Le client n'a pas laissé de commentaire.Stacy G. | Premières impressions
Le client n'a pas laissé de commentaire.Jessica H. | Expérience générale
Le client n'a pas laissé de commentaire.tolasha h. | Expérience générale
Everything was great until I asked to close my storage-I took my picture, sent in the close out procedure-it took almost a month and 2 phone calls and an email to get them to close it after I also received a late notice and a late fee (which I didn't owe them a dime)...but after the final phone call..all was taken care of! ThanksBryan C. | Expérience générale
Le client n'a pas laissé de commentaire.paul e. | Expérience générale
Le client n'a pas laissé de commentaire.michael n. | Expérience générale
Le client n'a pas laissé de commentaire.Arelis B. | Premières impressions
Michael Reyes store manager and team members are extremely busy always, particularly this holiday weekend however unwavering in keeping up with the extra load and go the extra mile (literally) largest store in the area, to assist in every which way possible. Michael is knowledge of every product service location equipment etcEdna G. | Online Move In
Le client n'a pas laissé de commentaire.annis f. | Premières impressions
Gracias pude resolver todo bien gracias por el buen trabajo al clienteIsrael B. | Expérience générale
If I ever need another storage unit I will go back to uhaul at 4406 west Hillsborough ave. They are so helpful and the.manager Mike is awesome.linda f. | Expérience générale
Le client n'a pas laissé de commentaire.ALFRED D. | Expérience générale
Overall experience was great, but the doors to get into the storage facility were broken most of the time, thus anyone was able to walk into the facility without a security card.Ryan M. | Expérience générale
I paid my bill in full on the due date 6/22/20 and actually found a home and moved out 6/25/20 . I went to the office to see if I can get a prorated rent, some of my 121$ I spent back and was told I couldn't! There's nothing in my unit! Then was asked if I wanted to go ahead and checkout?! WHY, so you can KEEP my money and rent the unit out AGAIN and double your funds! Yeah, RIGHT! Looks like I'm keeping my lock on the unit the rest of the month for no reason at all! TERRIBLE customer service! I will NOT be using uhaul ANYMORE! And definitely not recommending to anyone else to get SCAMMED!Samantha C. | Expérience générale
Mr. Reyes is a great manager very polite, helpful, and had great customer service skills. He also answered and explained all questions I had.Dawning Family S. | Premières impressions
Le client n'a pas laissé de commentaire.Oleksandr V. | Expérience générale
is my storage unit closed out?Jessica L. | Expérience générale
Staff was helpful, facilities were clean and well maintained.Ryan M. | Premières impressions
Le client n'a pas laissé de commentaire.Teresa G. | Premières impressions
The storage buildings are not designed well at all! They have way too many rental trucks and trailers blocking the driveways, this facility is not large truck or trailer friendly. I brought in a 16' trailer to load and it was near impossible to maneuver especially with other vehicles in the same area! I would NEVER use or RECOMMEND this facility for any type of storage. Inside building 3, there is a strong order of urine!Mark B. | Expérience générale
Friendly and helpful staff.Michael M. | Premières impressions
Le client n'a pas laissé de commentaire.Lissette Maria R. | Expérience générale
The best Uhaul facility with great customer service!William S. | Expérience générale
Le client n'a pas laissé de commentaire.LISA B. | Expérience générale
The staff was very helpful and polite. Thank you Uhaul Truck and Storage for taking good care of your customers. You are/were a Godsend and I really appreciate you help. Blessings!!❤Yolanda S. | Expérience générale
Le client n'a pas laissé de commentaire.JASMINE M. | Expérience générale
Everyone was extremely helpful and friendlymichael n. | Premières impressions
Very simple and quick process to rent/return a vehicle, as well as when renting a unit. Completely stress and worry free.JENA W. | Expérience générale
I have had a treacherous year. I greatly appreciate the assistance you offered in the midst of my traumatic year. THANK YOUAndrea K. | Expérience générale
Good!Jose C. | Expérience générale
I love that the unit was temperature controlled and very large! I liked the large hallways and elevator to make moving larger objects around easy. I would have enjoyed longer hours to access The unitBrett N. | Expérience générale
Great staff.CECIL L. | Expérience générale
Staff were very professional and polite.Raymond G. | Expérience générale
great expedited servicesGigi B. | Premières impressions
Great manager, very friendlyELAINE H. | Expérience générale
With 2 years of storage I am blown out of the water with Uhaul consistency.rhyan m. | Expérience générale
The only problem I really had was when I was moving my things out of storage, I realized a lot of my things were missing that were definitely put in my storage unit. I have a washer and dryer that legDenys J. | Expérience générale
Great service.javier z. | Expérience générale
NICE STORAGE I CAN RELY ON YOU ALL at U-HAUL.Jenice Chiquita C. | Expérience générale
Service es soss y told de manager my forniture hay have moodjavier m. | Expérience générale
Is goodAna G. | Premières impressions
Never had a problem with anyone or the storage unit.RICHARD/ TOBI L. | Expérience générale
The 2 ladys that helped with my check in were awesome they were so helpful with getting my set up and making sure i had everything i needed.Samantha F. | Premières impressions
Maravilloso storage.Barbara D. | Expérience générale
Erica and the rest of the staff were great! Super helpful and friendly! Drop off was quick and easy. Thank you for making the move a little bit easier.Sarah G. | Premières impressions
BienSAMANTHA M. | Expérience générale
Great customer service but charges weren't corrected. Still trying to get it handled.Bobby D. | Premières impressions
The manager is the problem, change him pleaseMulbah G. | Expérience générale
Buena atenciónXiomara D. | Premières impressions
Fast and convenientOleksandr V. | Premières impressions
Great Service! Not only was it fast, but the gentleman had a great sense of humor, and trust me I needed it after my long drive from VA. Thanks a lot!!Kathleen N. | Premières impressions
Im upset because you dont give refunds to customers that only went over 2day having there stuff to take everything out for that month. I wish i known that i would of took it out before the new month cJoyce M. | Expérience générale
I'm unsatisfied with the storage every time I Go to drop something off it's so over crowded. On Sunday's it's horrible the same drive entrances is used an exit there's no other it's dangerous.Marlly S. | Premières impressions
It was my first time renting a storage and when I asked for help they just weren't really interested in answering some of my questions, trying to make me feel dumb. Such poor service will never rent.Jose M. | Premières impressions
Excellent service , especially considering that there were more people in line behind me , I wasn't made to feel pressured into making a decision . I was given options and answers for my situation .mario m. | Premières impressions
Unprepared. No communication. A very unpleasant experience. Never use them.brett m. | Expérience générale
They were very professional at all the time.Juan S. | Expérience générale
Everything was great as far as the staff. The u haul system kept crashing though at checkoutJeffrey T. | Expérience générale
There were roaches in our belongings. This is unacceptable. Also the unresponsiveness of the facility is very disappointing. And if I was like that at my job I would get fired.Katelin L. | Expérience générale
Great servicejavier z. | Premières impressions
The staff and facilities were friendly and clean easy access and close to homeCarol c. | Expérience générale
To Uhaul I have been very happy with Uhaul service moving in town or out of town. I will tell my friends when they decide to move call Uhaul.Two thumb upbessie a. | Premières impressions
Perfect. AtenciónRafael O. | Premières impressions
Very pleasedstephanie t. | Expérience générale
Employees are very helpful and very friendly. The management is very understanding and are willing to work with you. I would use there storage facility again it was clean,safe they made my move easierMark B. | Expérience générale
Hello. I didn't have any surprises (that's a good thing). The parking lots could probably be swept more frequently but otherwise, the storage units were clean & I didn't see any pests. Merci!ROCKY L. | Expérience générale
You should make it easier to alert customers to the needs for box accessories. The counter person did not supply them when pulled the boxes. I had to come back and ask what to put hanger on.david b. | Expérience générale
merciJeff M. | Expérience générale
Helped my wife load things into her car. They were great.RIchard M. | Expérience générale
The power kept ing out during move in with our cars loaded and we couldn't access unit. There was dirty underwear in my unit and when i moved out just a few weeks later my stuff smelled like smoke.Jacquelyn B. | Expérience générale
I thought I had a 10x15 climate control unit but when I arrived it was notLana L. | Premières impressions
I have been a customer for over 5 years and I live elsewhere out of the area and my things was well good and taking care off this Uhaul is the best I will do this again it I had toRICHARD P. | Expérience générale
A safe place to storage i recommendCARLOS A. | Expérience générale
Staff/Owner very helpful. They offered to go above and beyond to make pick up and delivery easy ptocessElizabeth B. | Expérience générale
Wonderful staff, and clean facility! They made the process simple! Barbbarbara c. | Réservation
I just have a complaint. Nobody explained to me that if my storage space didn't have AC my mattress would get mold. If somebody would told me that I would sure get the one with AC. I THREW IT AWAYargueda v. | Expérience générale
Reserved online a climate controlled unit and when I arrived at the store, neither the size or climate control was available for me. Had to go somewhere else.Robert W. | Réservation
The employees were very friendly and knowledgeable. I will recommend this company and facilitating to anyone who needs help on moving and storage. Thanks for your help.luis p. | Expérience générale
The 2nd floor was fine and climate controlled so no problems. However, the 1st floor smelled musty. They should not charge for access after 7pm. People need to access stuff after their work day.kenisha s. | Expérience générale
Great facility!Fonda L. | Expérience générale
Was a good experienceAmariz M. | Réservation
The people here are GREAT !!!! After a 20 hour drive, they got me into my storage quickly, answered all my questions, and were very helpful. The facility is very secure. I highly recommend them !!!!GREGORY G. | Réservation
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!