This place has zero customer parking. They had us move our behocle 3 times basically refusing to let us park in the lot comsistimg of the business becaise there is no parking. We literally just meeded to grab am auto transport as the paperwork amd payment had already been taken care of. Will not recommend this place or these people. Prob wont use uhaul ever again.Robyn B.
Customer Reviews for U-Haul Moving & Storage of West Valley
Pour nous contacter
West Valley City, UT 84120
(W Of I-215 corner of 4700 S and 4000 W)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Great staff and clean facility. Unfortunately the parking lot is extremely cramped which makes it a bit difficult to load storage rooms.MARK D. | Premières impressions
Everything went very smoothly, great experience and will be back again in the future.Eric B.
Le client n'a pas laissé de commentaire.JOSHUA A.
Great to get a cargo van when we needed it.Leann H.
Excellent staffHoward B.
Always have great service from this location and I've been going there for several years. They are always very busy. But very helpful and friendly.MINDY T.
The service was great. But i rented a tow dolly ,it definitely needed it some improvement.HECTOR A.
Calling customer service was a joke to find a place to drop off. Having to wait an hour for a call back is ridiculous.EMILY H.
Keep it upVicente M.
Le client n'a pas laissé de commentaire.Bradly R.
Le client n'a pas laissé de commentaire.BRADLY R.
Le client n'a pas laissé de commentaire.Mary E.
Good quick costumer serviceSteffan M.
I think you guys doing great. I had excellent and friendly service. MerciArmando R.
Le client n'a pas laissé de commentaire.MARC S.
The truck needed a new seal on the driver's side doorSTEVEN S.
They were amazing! Thank you so muchLAURA J.
I loved the employees they were so helpful.CHRISTIN T.
Le client n'a pas laissé de commentaire.ROBERT E.
Le client n'a pas laissé de commentaire.RICHARD W.
It's absolute nonsense that you have to have my physical street address! You've never needed it before, and you've got no valid reason to demand it now. The reason I was given for requiring it was so that you would know where the trailer would be parked in the event I didn't return it that evening. That's ridiculous. It could be parked anywhere within a 400 mile radius.Roger C.
Le client n'a pas laissé de commentaire.Catherine F.
Le client n'a pas laissé de commentaire.Brahms B.
I feel that both staff were professional and efficient.Keith O.
Le client n'a pas laissé de commentaire.JONATHAN M.
Le client n'a pas laissé de commentaire.MICHAEL C.
The service reps were helpful.. didn't have to wait.. checkout was easy.. thanksDavid B.
the sales rep. Alyesia Loch is one of the best salespersons i have ever delt with in ANY industry. she was very thorough polite and professionall. an outstanding person and pleasure to deal with!!JOHN O.
Better customer serviceJunior T.
Le client n'a pas laissé de commentaire.Stephanie S.
Le client n'a pas laissé de commentaire.PAUL V.
Le client n'a pas laissé de commentaire.Nick P.
Awesome experience and top customer service from every individual I worked with!! Will definitely be back!Katelyn J.
Le client n'a pas laissé de commentaire.BRYAN N.
It was kind of hectic, lots of people and not enough staff. But otherwise great equipment and nice serviceJanelle D.
Le client n'a pas laissé de commentaire.Chase D.
Le client n'a pas laissé de commentaire.Jaye B.
Kind and courteous employees, running a clean and well maintained facility. I would strongly recommend this location if you are planning a move...Doug B.
Le client n'a pas laissé de commentaire.ROSA G.
Le client n'a pas laissé de commentaire.jim S.
No improvement needed, happy with excellent service. Merci.Laura C.
It was great excellent serviceJAVIER S.
The location is very crowded/small and difficult for customers to access or make drop offs.DAVID P.
Le client n'a pas laissé de commentaire.Kaitlyn T.
It was a great experience, the office receptionist was very helpful and she explained everything in detail. I was able to drop the uhaul before the requested time frame.Elmer M.
Le client n'a pas laissé de commentaire.Kaitlyn T.
They were closing, yet still helpful and pleasant to deal with.Brian W.
Le client n'a pas laissé de commentaire.FRANCISCO C.
The only thing that I'm irritated about, is that you called the night before and said I couldn't have the truck I reserved. I had to go smaller. We ended up with 20 extra miles for that and with your charge per mile, that's a lot. Great people at the place. The lady on the phone wasn't real polite either when she called to tell me about the change....DAYNA R.
Le client n'a pas laissé de commentaire.mo T.
Le client n'a pas laissé de commentaire.HADEN L.
Le client n'a pas laissé de commentaire.Richard C.
Le client n'a pas laissé de commentaire.Daniel O.
The keys were not left In the box at night & I had to wait till Morning to get the keysJacqueline M.
If I knew, I would tell you.Bruce D.
Le client n'a pas laissé de commentaire.Colleen M.
The day when we pick up the truck, the person who check everything in the computer was not polite. Also she set up the incorrect truck in the systems. As a result, when I submitted the information through the link, it was rejected. She was very busy, that i needed to wait for her, because she was moving some trucks.ELIZABETH W.
Better parking at facilityMICHAEL G.
It rained and a lot of our items got soaked. Mainly in the overhead part of the truck that goes over the cabBrandon S.
Have item requested in stock. Hire more employees that can get you checked in efficientlyCIZDY O.
Le client n'a pas laissé de commentaire.Tina P.
Le client n'a pas laissé de commentaire.Barend L.
Le client n'a pas laissé de commentaire.Ava J.
I chose this U-Haul facility because on the U-Haul website, other hitch installers stated that I could not wait while the installation was being done. I drove by several other U-Haul hitch installers to go to this one.Brian M.
Le client n'a pas laissé de commentaire.Robert A.
Le client n'a pas laissé de commentaire.David M.
The truck spend too much gasâ€¦ there was not available equipment where I wasâ€¦ then they sends me to another location but they charge to me the extra mileageJotman V.
Purple haired women was rude, and her super visor, said I was swearing, when I wasn't and said they could have me escorted out! While I was paying!! Totally disrespectful and chewing her gum like a cow disgusting and ghetto I will never come to this location again and I will be sure anyone I know uses your services again.Micah F.
Le client n'a pas laissé de commentaire.MICHAEL R.
The staff at the west valley location were very nice and went above and beyond what i expected.William A.
Our rental was last minute and they were super friendly and helpful. Made the entire process easy for us.NANCY M.
No criticism! Everyone was lovely and it was faster than anticipated.Lydia G.
Le client n'a pas laissé de commentaire.Raymond T.
This is always a busiest location but they always have the time to help their customers. Every time I need a Uhaul I always use this location because they always have something there, maybe sometimes they don't have what you're looking for but they will help.Faaasa G.
Le client n'a pas laissé de commentaire.Piero O.
Way too croudedJUSTIN B.
I want to thank you for your services and the people there are all so nice thank you once againMARY G.
Easy process, helpful employees.Anthony F.
The biggest thing is allowing customers when they put that their drop off location as a different location, to allow them to do that. And be more clear on the guidelines. And better customer service overall.Hilary H.
Everything was exellent.Alcides G.
Very Educated persons they make very good jobJESUS C.
The person Kaleb who attached my trailer did it incorrectly and dangerously and I had to stop at another location (Mid City) for them to inspect the attachment for safety and completely re-do it. I'm grateful to this other location but upset and frustrated that it wasn't done correctly at the West Valley location.Izabel A.
Le client n'a pas laissé de commentaire.Baudelia R.
Le client n'a pas laissé de commentaire.Bruce J.
I was told when I picked up the truck that the Check Engine light was on but to not worry about it. Said that it was just overdue for maintenance. Was not thrilled about this but just needed it for a quick trip. Driver's door had to be slammed shut in order for the door open in the dash to turn off.Jason H.
Le client n'a pas laissé de commentaire.Bernd H.
I think uhaul is extremely expensive, you nickel and dime your customers to death, you might know how to make money, but I don't believe you think about long-term relationships or encourage your customers to want to come back.Kurt P.
Le client n'a pas laissé de commentaire.David H.
Le client n'a pas laissé de commentaire.Rebecca Kimberle M.
Le client n'a pas laissé de commentaire.Angela B.
The guys that receive the unit are greatKevin A.
Le client n'a pas laissé de commentaire.Caitlin C.
No suggestionsChristina D.
Le client n'a pas laissé de commentaire.BLADIMIR M.
Le client n'a pas laissé de commentaire.GABRIELA P.
Le client n'a pas laissé de commentaire.Chris M.
Le client n'a pas laissé de commentaire.JAMES H.
Overall it was very good, I just felt a little off on what was going on. But Danny was awesome, I really appreciated her expertise and timeliness.David B.
Under-staffed. Long, long wait. More importantly, with respect to U-Haul over all, it's impossible to call a particular dealer and talk to them about. When you call the individual dealer number, U-Haul puts you in a general U-Haul phone queue for 10 minutes. Very annoying if you just have a simple question.Nyman B.
Le client n'a pas laissé de commentaire.Brandie P.
Le client n'a pas laissé de commentaire.Chris J. | Expérience générale
Services supplémentaires à cet emplacement
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Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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