Service was easy, friendly, and efficient. (I'd give a shoutout to the employees who helped me today, but I can't remember their names.) Merci.PALEPOI G.
Customer Reviews for U-Haul Moving & Storage of West Valley
Pour nous contacter
West Valley City, UT 84120
(W Of I-215 corner of 4700 S and 4000 W)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
So many added fees won't rent from here again.Emily S.
Le client n'a pas laissé de commentaire.Ryan P.
Had a nail in the tireKevin B.
The young man that helped me was very helpful and very capable at what he does. Excellent service. Thank you!!Bob M.
The truck was clean, but I am certain is about to die. At 179,000+ miles, it struggled to get over 40mph when it was empty. I've rented 17' trucks in the past and never before have I been in one that ran that poorly. The transmission and engine sounded like it was going to die or explode at any moment. Time to retire that one I think.Jeremy C.
I received excellent customer service from every associate I spoke with.Stephen C.
Le client n'a pas laissé de commentaire.MELANIE T.
Le client n'a pas laissé de commentaire.ERNESTO C.
Excellent serviceAndrew N.
Le client n'a pas laissé de commentaire.Jason L.
Have rented here previously excellent and friendly customer service Would highly recommendPATRICIA T.
Le client n'a pas laissé de commentaire.CARLOS N.
Le client n'a pas laissé de commentaire.PETER B.
It is one of the best Uhaul locations I rented from. The employees are very helpful and knowledgeable. Excellent service à la clientèle.David B.
Lady working the counter kept staring at me like I was stealing stuff and very judgmental and kept glancing at me watching. Yes I have tattoos and was wearing a hat but it made me very uncomfortable and very disappointed in man kind. I was returning a truck clean and exactly the way I received and I am a very polite person say hi to everyone and yes mam no mam the whole thing but to be stared at and judged was very disheartening and even though the location is a block from my home I will probably drive to a farther location to rent again. Just sadMISTY M.
Le client n'a pas laissé de commentaire.Marcus S.
Going to be honest on this review, I had low expectations as I figured it would just be a simple in and out transaction. From the start to the return every single person was beyond amazing. We had a simple issue at the start (my cars fault, not there) and they were so patient and fixed my issue without any complaints or delay. I was so appreciative. My return was equally as friendly and quick as well. It seemed that everyone there is a team and helps each other out. I will never go to another U Haul again. This place should be the model for every U Haul in the nation, seriously.Erick D.
It always great to find item on last minute.Maricarmen C.
Le client n'a pas laissé de commentaire.Terilyn C.
Le client n'a pas laissé de commentaire.MICHELLE L.
The mobile return and checkout process could be more intuitive.Jarrett B.
Getting a large Uhaul in the driveway when they are busy can be a little tricky. Once pulled in the employee in the driveway made things super easy. Checked me in, had a quick discussion about a few items and didn't even have to go in the building. Dropped off equipment and was on my way in less than 10 minutes.Neil R.
Le client n'a pas laissé de commentaire.JOHN P.
Le client n'a pas laissé de commentaire.DAVID N.
Don't be so expensive and the wait times are ridiculousJacob C.
Le client n'a pas laissé de commentaire.Aaron R.
No charge so much gas mileageTamara M.
The original reservation was at a different location, closed. No answer. We needed up paying more becuase as per mile we had to travel further.KELLI G.
Le client n'a pas laissé de commentaire.Justin K.
Le client n'a pas laissé de commentaire.Jennifer B.
Le client n'a pas laissé de commentaire.Lowell H.
Gentlemen that did the check in was very courteous and quick.Daniel A.
Le client n'a pas laissé de commentaire.Lee S.
The employees were polite and friendlyZACHARY F.
The corporate office made a reservation for a truck that the location did not have. Royleen was very helpful in finding me an alternative option to get what I needed to done.MAX L.
Attention excelentJEAN B.
Fantastic service. Amazing people. They treated me great.BRIAN M.
We always rent from this location, also they will work with you if you want more time to rent if no one reserved the truck.FAAASA G.
Le client n'a pas laissé de commentaire.Sydney D.
Le client n'a pas laissé de commentaire.CHRISTOPHER J.
Your manager Chris Johnson should be fired take his job personal and is not qualified to be in that positionJohn V.
Trying to figure out when you offer 36 hour rentals and I return a 48 hour rental at 29 hours in still charged for 48?Scott T.
Le client n'a pas laissé de commentaire.John M.
Seems to be well run.Merrill J.
Le client n'a pas laissé de commentaire.NAKHORN C.
Le client n'a pas laissé de commentaire.Nuttapong K.
Location needs to have more availability for parking. So because of the actual location itself is why I would not recommend it over other locations. But the staff was greatDeborah E.
We went to pick up our U-Haul at the Town Storage on Glen Eagle Dr in West Valley City and they didn't have it there. So they sent us to the 40th W West Valley location. We were supposed to get a 50 $credit because they didn't have the truck where we asked for it and neither location knew how to do that.GLENN O.
I had two members of the staff be absolutely amazing. Then I called and the man I spoke with seemed absolutely disinterested in our interaction. When I dropped off the truck I filled it to half a tank. I only drove 24 miles. The guy that checked me in charged me for gas. He told me that I must have looked at the gauge from the side and that if you do that it would look like it was at half a tank. I am not stupid. I have driven for 35 years. I know how to read a gas gauge. I checked when sitting in the driver's seat. Because of this and other problems trying to pick up the truck. I won't recommend U Haul at all. I used to love the service and have rented trucks multiple times. Sad to lose faith in a company.Carol J.
You need to fix the U-Haul app. Returning the truck was impossible from the app because it would not accept my photo of the odometer. I had to return the truck using uahul.com/share.Kyle L.
We rented a car Dolly from the Kearns store. We are very happy with our experience and how it was handled by customer service representative Steve. He did everything we needed done at a timely manner, excellent customer service! thank you for all your help SteveLiza H.
I'd probably never rent another truck from U-Haul. The reason is for a small 10' truck cost me a small fortune. Truck rental plus gas plus mileage on top of that. I should have just made 2 trips in my truck. Not to mention having to rush to have it back by 5Joseph B.
Le client n'a pas laissé de commentaire.WILLIS M.
Le client n'a pas laissé de commentaire.SHAMRA S.
I had a really easy rental process. Thank you!Eugene S.
Le client n'a pas laissé de commentaire.PEDRO H.
Just the fact of the customer service, guys said to move out of the way and i go to get help and they tel each other to help me, like they dont wana work and than take a long time and theres noone it's annoyingEsmeralda R.
Le client n'a pas laissé de commentaire.Przemyslaw G.
This place has zero customer parking. They had us move our behocle 3 times basically refusing to let us park in the lot comsistimg of the business becaise there is no parking. We literally just meeded to grab am auto transport as the paperwork amd payment had already been taken care of. Will not recommend this place or these people. Prob wont use uhaul ever again.Robyn B.
Great staff and clean facility. Unfortunately the parking lot is extremely cramped which makes it a bit difficult to load storage rooms.MARK D. | Premières impressions
Everything went very smoothly, great experience and will be back again in the future.Eric B.
Le client n'a pas laissé de commentaire.JOSHUA A.
Great to get a cargo van when we needed it.Leann H.
Excellent staffHoward B.
Always have great service from this location and I've been going there for several years. They are always very busy. But very helpful and friendly.MINDY T.
The service was great. But i rented a tow dolly ,it definitely needed it some improvement.HECTOR A.
Calling customer service was a joke to find a place to drop off. Having to wait an hour for a call back is ridiculous.EMILY H.
Keep it upVicente M.
Le client n'a pas laissé de commentaire.Bradly R.
Le client n'a pas laissé de commentaire.BRADLY R.
Le client n'a pas laissé de commentaire.Mary E.
Good quick costumer serviceSteffan M.
I think you guys doing great. I had excellent and friendly service. MerciArmando R.
Le client n'a pas laissé de commentaire.MARC S.
The truck needed a new seal on the driver's side doorSTEVEN S.
They were amazing! Thank you so muchLAURA J.
I loved the employees they were so helpful.CHRISTIN T.
Le client n'a pas laissé de commentaire.ROBERT E.
Le client n'a pas laissé de commentaire.RICHARD W.
It's absolute nonsense that you have to have my physical street address! You've never needed it before, and you've got no valid reason to demand it now. The reason I was given for requiring it was so that you would know where the trailer would be parked in the event I didn't return it that evening. That's ridiculous. It could be parked anywhere within a 400 mile radius.Roger C.
Le client n'a pas laissé de commentaire.Catherine F.
Le client n'a pas laissé de commentaire.Brahms B.
I feel that both staff were professional and efficient.Keith O.
Le client n'a pas laissé de commentaire.JONATHAN M.
Le client n'a pas laissé de commentaire.MICHAEL C.
The service reps were helpful.. didn't have to wait.. checkout was easy.. thanksDavid B.
the sales rep. Alyesia Loch is one of the best salespersons i have ever delt with in ANY industry. she was very thorough polite and professionall. an outstanding person and pleasure to deal with!!JOHN O.
Better customer serviceJunior T.
Le client n'a pas laissé de commentaire.Stephanie S.
Le client n'a pas laissé de commentaire.PAUL V.
Le client n'a pas laissé de commentaire.Nick P.
Awesome experience and top customer service from every individual I worked with!! Will definitely be back!Katelyn J.
Le client n'a pas laissé de commentaire.BRYAN N.
It was kind of hectic, lots of people and not enough staff. But otherwise great equipment and nice serviceJanelle D.
Le client n'a pas laissé de commentaire.Chase D.
Le client n'a pas laissé de commentaire.Jaye B.
Kind and courteous employees, running a clean and well maintained facility. I would strongly recommend this location if you are planning a move...Doug B.
Le client n'a pas laissé de commentaire.ROSA G.
Le client n'a pas laissé de commentaire.jim S.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Nous avons un programme de récupération adaptative visant à améliorer l'environnement!