Le client n'a pas laissé de commentaire.Seth L.
Customer Reviews for U-Haul Moving & Storage of Williamsport
Pour nous contacter
Williamsport, PA 17701
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage du vin
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The process was pretty fast and finding the storage ro was efficient. I wish there were elevators.nichola p. | Premières impressions
Le client n'a pas laissé de commentaire.Emily M.
Le client n'a pas laissé de commentaire.ADA W.
Le client n'a pas laissé de commentaire.erik e. | Premières impressions
Tyler was great. Friendly and very helpful and efficient.GARY E.
Le client n'a pas laissé de commentaire.Randy W.
Friendly hometown peopleRandy W.
Le client n'a pas laissé de commentaire.Johann S. | Online Move In
Le client n'a pas laissé de commentaire.NICHOLAS P.
Le client n'a pas laissé de commentaire.Zachary W.
Le client n'a pas laissé de commentaire.WILLIAM C.
Great serviceHARRY H.
Absolutely nothing they were so patient and helped me with everything because well I don't know much lol they helped me get the right boxes gave me the best advice possible I am just over all impressedERIKA K.
Le client n'a pas laissé de commentaire.Ann M.
Some of the staff were not wearing a mask, after traveling long distances I felt I might have been putting them at risk, or them putting me at risk for my move. But other than that they were very helpful and really did a great job of assisting me with my rental.Christian M.
Le client n'a pas laissé de commentaire.Carrie K.
Back in January Someone left a cart on the 2nd floor near my unit... it was a Tuesday morning I was in about 8amish, There was no cart near my unit or on the second floor at that time so must of been someone after I had left. I just needed to grab something out of my unit I did not use a cart nor do I have the energy to drag a cart upstairs. I get home 10/11ish that morning. I see there's a voicemail on my phone. The office lady left me a nasty voicemail accusing me of leaving a cart upstairs near my unit. Called back as she was still nasty as I was explaining it wasn't me. I don't appreciate being accused of something I didn't do. I was gonna speak to the manager about this but never did. I'll go somewhere else for my storage needs next time.Jonathan M. | Expérience générale
Le client n'a pas laissé de commentaire.Sindja T. | Expérience générale
The worker on staff was very friendly and helpful.Faith C.
My experience with your facility has been very excellent!🙂😃carla S. | Premières impressions
Le client n'a pas laissé de commentaire.LINDA R.
Le client n'a pas laissé de commentaire.Deborah G.
Le client n'a pas laissé de commentaire.KHADIJAH Y.
Le client n'a pas laissé de commentaire.DAVID S.
Le client n'a pas laissé de commentaire.PAUL G.
Le client n'a pas laissé de commentaire.Jared S.
Le client n'a pas laissé de commentaire.Thomas B. | Premières impressions
Le client n'a pas laissé de commentaire.MARI A.
Le client n'a pas laissé de commentaire.TRICIA T. | Premières impressions
Le client n'a pas laissé de commentaire.Beverly H. | Expérience générale
Add more D rings in trailers to secure loads betterMICHAEL W.
I had excellent and timely service from start to finish. I would definitely use Uhaul again though I hope I never half to. I would recommend this organization to anyone.Max B.
I don't have anything that needs to be improved.MATHEW N.
Great place for a truck or trailer rental. Everyone there is courteous and efficient in the task.Jonathan S.
Everything is done over the phone, what u need employees for at this locationPAUL M.
Le client n'a pas laissé de commentaire.Harry H.
Le client n'a pas laissé de commentaire.Michael W. | Expérience générale
Le client n'a pas laissé de commentaire.RICHARD W.
Make sure all items ordered are in the truck is nothing I ordered was in the truck I had to go into the building and request all the items which they forgot to put in our truckWilliam S.
Le client n'a pas laissé de commentaire.Dave C.
Returned van on 4/18/2021 at 3:40pm when got told the company was open until 5pm. Called every possible number and finally on that following Tuesday I get a call asking to return the van. It has been in their parking lot and got told it was a system error.BENJAMIN E.
Some aspects of the rental process required hands on assistance from reps but overall not badTroy S.
Le client n'a pas laissé de commentaire.DOUGLAS Z.
There were about six flies (living) in the cab of the pickup truck. Unusual but fixable by opening the windows. Just makes one wonder about how clean it was to have flies in the cab. Staff was great. The gentleman at return was very nice.Kirk F.
Le client n'a pas laissé de commentaire.Linda F.
The front of the van was covered in dirt when I picked it up.Adam R.
Le client n'a pas laissé de commentaire.Darren S.
Le client n'a pas laissé de commentaire.Michael M.
Service à la clientèleELWYN P.
These guys are top notch. I've rented through this location before and I know the stay on top keeping the rental equipment in good shape. I appreciate their attention to good customer service as well.Krista S.
Very friendlyAUTUMN B.
Le client n'a pas laissé de commentaire.JAMES B.
It was quick and easy great service. The staff was a joy to talk to. Very helpful.JOSHUA M.
Le client n'a pas laissé de commentaire.JOHN T.
Le client n'a pas laissé de commentaire.MICHAEL H.
Check in and check out was greatLolita B. | Expérience générale
Le client n'a pas laissé de commentaire.Cynthia L.
Le client n'a pas laissé de commentaire.Robert B.
Le client n'a pas laissé de commentaire.DONNA W.
Le client n'a pas laissé de commentaire.AVION W.
Friendly, knowledgeable service. Quick in and out with rental and return.AARON H.
Stop overcharging peopleMonica R.
No improvement necessaryROBERT B.
Le client n'a pas laissé de commentaire.Samantha A.
Le client n'a pas laissé de commentaire.ASHLEY L.
Le client n'a pas laissé de commentaire.MARGARET D.
Le client n'a pas laissé de commentaire.Mark R.
Terrible wait time inside and outSteven C.
Le client n'a pas laissé de commentaire.Dion M.
Le client n'a pas laissé de commentaire.TIA Y.
Le client n'a pas laissé de commentaire.GREG H.
Vehicle was not SAFE for the road:(MARK H.
It should not cost extra to have 24 hour access to my belongings.Jennifer H. | Premières impressions
I can't say there's any improvement needed. Le service à la clientèle était génial. Craig McCarty was amazing. The store was beautiful and the pick up truck was awesome, brand new Chevy. Was highly!! impressed with the upgraded tow dolly capable of towing my dodge Dakota. Over all 5 stars great job u-haul !TAYLOR H.
Le client n'a pas laissé de commentaire.David S.
Le client n'a pas laissé de commentaire.DIANA C.
Le client n'a pas laissé de commentaire.John H. | Online Move In
AucunAndrew V. | Expérience générale
Le client n'a pas laissé de commentaire.Gary S.
Staff friendly and helpful. Property clean and well maintained.Jessica D. | Expérience générale
Staff was terrific; polite, helpful, and pleasant. Location was a bit off the chart. Very nice facility.GEORGE M.
The staff was amazing! This was my first time getting a unit and they walked me through the process and made me feel welcome.Harris B. | Online Move In
Le client n'a pas laissé de commentaire.Edward K.
Le client n'a pas laissé de commentaire.ALICK M.
Le client n'a pas laissé de commentaire.CAROL S.
We picked the vehicle up with 42 miles until empty and returned the unit at 60 miles until empty. The employee made us go drive to the gas station and put 5 gallons in the van. Tell me how that makes sense?Michael F.
I stopped at this UHaul to pick up a tow dolly along my route, and when it came to installing the dolly and placing my vehicle on the dolly, it got a bit rough. The original person who installed the dolly on the back of the truck did a brief inspection, then walked away. Is there not supposed to be an inspection after the vehicle was placed upon the tow dolly? Yes, while I had read the document that was provided upon the creation of my original contract from another location, I was under the impression that once the dolly was attached to the truck that the installer would be there to guide and inspect what we had done after we had secured the vehicle to the dolly. I will keep that in mind in the future if that is not the case. Regardless of the weather (freezing cold) I was expecting better customer service. Not to sound entitled (because that is what this sounds like to me), but if the tow dolly is supposed to be inspected after the vehicle has been installed, and everything is sure to be safe to prevent any issues before or after traveling, wouldn't it be smart to have an inspection after the vehicle attachment?Kimberlee D.
It fu$&ed me when putting gas back in the needle didn't move the whole time very slowly thinking it was. Half full then after I turn the key and off and on it suddenly just spiked full. They have it rigged to screw ppl into putting a full tank of gas In it . I'm gettin my money back one way or anotherJAMES A.
Le client n'a pas laissé de commentaire.Amanda S.
Le client n'a pas laissé de commentaire.Brendan O. | Premières impressions
Le client n'a pas laissé de commentaire.Guadalupe T.
I've been using this location for years. Always great experienceRONALDE F.
Le client n'a pas laissé de commentaire.Christian T.
Le client n'a pas laissé de commentaire.KERRY F.
Le client n'a pas laissé de commentaire.MELISSA H.
Le client n'a pas laissé de commentaire.Barbara C. | Expérience générale
Le client n'a pas laissé de commentaire.Richard S.
Le client n'a pas laissé de commentaire.TIMOTHY S.
Please give Matt O’Neil a raise. Thank you.deanne s. | Expérience générale
Le client n'a pas laissé de commentaire.Richard B.
Le client n'a pas laissé de commentaire.AARON F.
Very professional and smoothKim P.
Le client n'a pas laissé de commentaire.BRENDAN O.
Le client n'a pas laissé de commentaire.Vicki S.
Everyone was friendly and helpfulPATRICIA M.
Le client n'a pas laissé de commentaire.Keith W.
Le client n'a pas laissé de commentaire.Dion M.
Le client n'a pas laissé de commentaire.Dion M.
Le client n'a pas laissé de commentaire.Nick K.
Le client n'a pas laissé de commentaire.David B. | Expérience générale
Le client n'a pas laissé de commentaire.WAYNE P.
Le client n'a pas laissé de commentaire.Seth F.
Went out of their way to turn around our bad experience. Professional, friendly and courteous. Unfortunately they couldn't help as the resl problem is with your traffic management division and corporate policies.Charles T.
Everything was great.Rocky S.
Very understanding of my situation when a two part drop was involved. Coming from Oklahoma with a truck loaded and a trailer pulling my car, I needed to drop the trailer and car first before I could unload the truck. They allowed me to do what was needed to set up a new home first and then bring the equipment back afterwards.Donald G.
Penn St Williamsport: This location provided us with a complete opposite experience from Shamokin Dam. They were excellent!!! From the individual (A.) at 7:30 am to (T.) at 7:00 pm. They were empathetic and apologetic that we were inconvenienced by the van breaking down (which has never happened before with my experiences with Uhaul and something they had no control over.. the vehicle was brand new). They helped us over the phone and made the experience positive. I would absolutely recommend them to anyone without hesitation.Deborah F.
Was the best ever so many great team members you have working for you had I not moved to a different town I would have never left so amazing you’re managers and staff are phenomenal at the Williamsport store Colby, Tyler and their team are hands down the bestChristopher A. | Expérience générale
The inspection at pick up scared me since it appeared that any marks regardless of how small were going to be charged as damage, I believe your definition of normal wear and tear is way too conservative. I realize there are individuals who abuse equipment, but your inspection scared me to the point I will think twice before renting again. I should also mention I had zero damage of any kind charged to me, but the fear of confrontation tarnished the day.ROBERT P.
Everyone was always polite and helpful. Nice clean facility.Lynetta R. | Expérience générale
Le client n'a pas laissé de commentaire.BARBARA W. | Premières impressions
Le client n'a pas laissé de commentaire.Kamisha L. | Online Move In
Excellent service, my property was all safe. I appreciate your business.Albania G. | Expérience générale
Le client n'a pas laissé de commentaire.LISA L. | Expérience générale
All the workers were helpful and welcoming.Mia W. | Expérience générale
This was not our preferred U-Haul storage facility, we were relocated about a half hour up the road the morning we were supposed to move in (Mill Hall, that's more their problem). The actual storage unit worked well. I did have issues moving out - there was only one employee working the counter, and when I left him with my access card, he didn't actually close my account. I got notification of incoming billing and had to call to close the account. This storage facility worked, but I'll avoid U-Haul due to service failures at every other step in my moving experience.Ryan M. | Expérience générale
Clean and safe!Jose L. | Premières impressions
Thank was great with helping me with my problemsVictoria S. | Expérience générale
Keep up the professional work environment. Awesome job team!Amani M. | Expérience générale
Le client n'a pas laissé de commentaire.Christopher F. | Premières impressions
Great staff; facility was clean and DRY. Bright building; easy truck parking. Could not have had a better experience storing our daughter's college apartment items than this. Thank you Tyler and your team.Susan B. | Expérience générale
Le client n'a pas laissé de commentaire.Carmen P. | Premières impressions
Outstanding staff, I would like to highlight Tyler, who is very professional and a true asset to the U-Haul brand.David A. | Expérience générale
I used the storage unit for two years. At all times service was excellent. Thank you for providing a safe, well-cared for place to store my items. Everything was in the same condition as the day I placed them in the unit. Many thanks!Meta s. | Expérience générale
Le client n'a pas laissé de commentaire.LISA L. | Premières impressions
The only reason we cancelled our storage unit was due to a move with more storage.Shawn W. | Expérience générale
Le client n'a pas laissé de commentaire.OLIVIA B. | Expérience générale
Le client n'a pas laissé de commentaire.Stephanie S. | Expérience générale
Le client n'a pas laissé de commentaire.Kenton M. | Premières impressions
Le client n'a pas laissé de commentaire.ROBERT H. | Expérience générale
Le client n'a pas laissé de commentaire.Christie P. | Expérience générale
Thank you for the convenient carts and friendly staff!Johnathan C. | Premières impressions
One thing i would like to point out...when I was at the facility to unload my storage unit over the weekend there was a customer there who had several helpers and they all parked their cars in the loading dock spaces so there were none available I had to park up along the main building and cart everything up the side walk This is not fair to other renters who need to use the docksDouglas S. | Expérience générale
I had a few questions when I got to the facility. The staff was professional, friendly and super helpful! The facility was so clean, I literally could (didn't) eat off the floor!Nancy S. | Online Move In
Le client n'a pas laissé de commentaire.Mike P. | Expérience générale
Thanks Tyler ❤️Jesse I. | Expérience générale
This place rocks! Tyler, the manager is so sweet and accommodating! He works very hard at is job in order to make sure the customer is happy. He goes above and beyond to be helpful. I highly recommend this place!Kimberly Ann S. | Expérience générale
Le client n'a pas laissé de commentaire.Jolee W. | Premières impressions
excellent all around experienceJAMES F. | Premières impressions
I really appreciate all the time took to help me with a smooth move out.Amy H. | Expérience générale
it was great dealing with the staff at uhaul in Williamsport. Very professionalMike P. | Premières impressions
Personal were very helpfuldonald h. | Premières impressions
Service was greatAmber C. | Expérience générale
The staff at the U-Haul was very friendly and professional. They tried their best to fulfill all of our needs and I would definitely recommend this facility to anyone looking to rent a storage unit.Dennis d. | Expérience générale
The storage facility was very clean and secure. The staff were very friendly and helpful with any questions I had. I would definitely use this facility again and highly recommend them.Joseph S. | Expérience générale
The short amount of time in which I used the storage unit until I was able to move the staff made it possible to feel safe and at home and for that Thank youStephen B. | Expérience générale
Good storage unitsTammy S. | Expérience générale
Staff was very friendly and the facility was cleanJoseph D. | Expérience générale
We had a situation where the storage unit above had some kind of stored in it. It leaked into our unit and ruined several articles, current staff not helpful, the insurance contact even less helpfulbill g. | Expérience générale
I paid 140,88 $ and then canceled my storage and "20" inch truck and I was only given 37,10 $ back of my money THEY ARE HORRIBLE customers have a right to their FULL AMOUNT OF REFUNDTanayah M. | Expérience générale
Great help from general manager ,Tyler. So very appreciated.joyce s. | Premières impressions
The Williamsport location needs more car bays. When I was moving into AND out of the unit, I had to park off to the side and then carry my stuff up and down a set of steps to the loading dockAshley H. | Expérience générale
AucunDante D. | Expérience générale
Very clean facility with a friendly and helpful staff.Kevin W. | Expérience générale
Tyler, the General Manager, was very accommodating with me in dealing with an unconventional situation. I only wish UHAUL made it easier to speak to the local store over the phone.Andrew S. | Expérience générale
The service was amazing very polite staff and helpful i would def use them again for my movimg need such a friendly and respectful staff and always willing to help when it neededChristina w. | Premières impressions
ExcellentRudy F. | Expérience générale
You took money off of my credit card I was under the assumption is 24 hour access your manager does not answer his phone does not get hold of me I am I understand it’s the middle of the night I’m on aCharles M. | Premières impressions
Great people. Always giving there 110 %Timothy B. | Premières impressions
I didn't like not having access to my stuff all the time. With the swipe card access, I feel like there should be a way to give 24/7 access.Jamie M. | Expérience générale
The General Manager helped us with the purchase of our storage unit and he was exceptional. The facility is wonderful too! Secure and clean.Russell C. | Premières impressions
Hands down best customer service I've ever had to work with.Frederick R. | Premières impressions
Very professional business... Keep up the great work staff.Amani M. | Premières impressions
The employees were extremely helpful, however, I have an issue with the the online registration.Rosa O. | Premières impressions
I liked having my things stored at U-Haul and Storage. I felt that they were safe. They were always courteous and friendly.CELIA N. | Expérience générale
VERY Helpful Staff - Always seemed to have Suggestions and OPTIONS that worked for my needs.Steven B. | Expérience générale
Great service glad to be in Williamsport for next chapter of our lives! Merci.Bruce K. | Premières impressions
Had no problems at this Uhaul location everything was smooth from the move in to the move out. This location is very clean and the staff was excellent when we needed help.Sapphire H. | Expérience générale
Disappointed that after checking out with staff and closing my account on a Saturday and being assured everything was fine I was charged initially for another months rent on the following Tuesday.Dan K. | Expérience générale
It was easy to access the storage unitMegan G. | Expérience générale
Nice an cleanDAMON H. | Expérience générale
TElizabeth M. | Expérience générale
Very helpful and pleasant folks .. and the cleanliness of the store and building - and especially the storage locker - is very much appreciated.Steven B. | Premières impressions
Great facilityDean B. | Expérience générale
Approachable, friendly staff & great customer service; Clean and neat facility; I cannot remember the names of all the staff with whom I've spoken by phone and in person but everyone was helpful.john w. | Premières impressions
Great staff, great serviceWALT S. | Expérience générale
Will definitely use again, should the need arise.JOSE P. | Expérience générale
Great place for storage ! Employees very helpful and respectfulCHERILL G. | Expérience générale
Very clean and friendlyAmelia S. | Expérience générale
They were friendly and helpful, making our move much easier.ashley b. | Réservation
Great experience. Will use again.Sharon S. | Expérience générale
You guys were great! Every time I needed assistance, you all were most helpful! Thank you so much! I would recommend you to anyone!! Best wishes, AdeleADELE F. | Expérience générale
njnRichard J. | Expérience générale
Everything was great everyone was great one question do I get any kind refund for not using all the milesVaughn B. | Expérience générale
Excellent customer serviceStephen H. | Réservation
I didn't use the storage capabilities - I had my Ubox delivered within 24 hours of arrival to this facility.HEIDI A. | Expérience générale
Wish more companies provided your level of competence and friendly support.David K. | Expérience générale
This is such a good experience and responsibility for any young adult renting a space at colleges. Very Convenient, Clean, Safe, & Friendly. Easy pay online is available also... thank you!!Sandra R. | Expérience générale
S.O.Toussaint B. | Expérience générale
Staff was super helpful throughout the entire process, facility was safe, secure, and well-kept. Overall, excellent experience.Ashley H. | Expérience générale
the 10x10 climatized unit was only 6 ft highRichard J. | Réservation
I was very impressed with this storage facility.Nancy Z. | Expérience générale
This was the first time we've ever had to store household goods in a unit. While I hope to never have to move cross country twice, I would not hesitate to store at this location again. Fantastic StaffRebecca H. | Expérience générale
I was happy with the storage unit and access hours. The staff however was frequently rude and not helpful when I had questions.Joshua E. | Expérience générale
This was a very clean and well maintained facility. I was highly impressed with both the staff and storage area!Brenda G. | Expérience générale
Well maintained.catherine b. | Expérience générale
Great staffKENDRA S. | Expérience générale
Services supplémentaires à cet emplacement
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Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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We have the largest selection in the industry!