The attendant that received the keys on return was unprofessional. I informed him that the gas at check out was incorrect and that they should pay more attention to verifying before releasing the vehicles. He was immediately argumentative and rude. I did not request an adjustment or a refund. I wanted to let him know they weren't keeping accurate records. He proceeded to yell at me that I should've taken pictures to prove the fuel discrepancy and that he wasn't going to do anything without pictures. Again, at no point did I mention, in any way, a change to what I had paid, and was telling him because there was a failure in their record keeping at some point. His was response was to tell me to leave the keys and go.
Évaluations des clients U-Haul Moving & Storage of Williston
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Témoignages des clients récents de U-Haul Moving & Storage of Williston
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The only reason I said no on clean and maintained is because I found that mice had been in my box spring and mattress along with my love seat. Therefore I could no longer use them forcing me to leave them behind.
Drug testing your employees might be a good idea.
I would highly recommend, clean, secure and no problems. I rented a unit for 2 years and had no problems
My unit flooded 2xs- and i was treated like ot was my fault. Also- without my permission and not being set up on auto pay they still would run my card.
Professional friendly and helpful. Storage was clean and setup was conveniently quick. Thank you.
The staff could be a little more knowledgeable and less nosey into the personal level of a patron's life. People come here to do business. Each situation should be handled as such. Other than that, the storage facility was very nice, clean, well lit, climate controlled, no pests. Good experience over all.
My only complaint was the alarm inside the building would go off every 5-10 minutes which was ear piercing.
Very helpful and friendly staff. My first time using UHaul and really felt taken care of down to the smallest detail.
The entire experience went smoothly. From the trailer rental to the storage unit, it was flawless and professional.
No issues the months we were there. I’ll return if needed in the future.
Convenient storage options fair pricing
They were very good and helpful when I had an issue
Very friendly staff. Needed an extra day to get our stuff out and they were very accommodating.
The staff went out of their way to be helpful
Staff were horrible , very unhelpful and a pain in the BUTT! after they were informed i was moving all my stuff out , they put the stores lock on my unit and i had to call the regional manager!
I was extremely upset to find out that I did not get a refund evan though I vacated just 6 days after I was billed for the month. Other than that I loved and have used Uhaul for the last 28 years.
Very efficient
Simple and quick
The guys that helped me get my rental were very helpful and were able to get me set up to where I could store my things in a timely manner. Even with one person still in training, everything was done.
Excellent staff. Very helpful
Horrible customer service
Your customer service rep was very easy to deal with and very knowledgeable pleasant experience
The Menolly was exceptional at helping with everything and the staff was kind and responsive.
We only had this unit for a short time. The staff was very helpful
Great customer service. Very friendly. Clean facility too.
The manager always goes above and beyond to help me . This is the best storage facility I have ever used.
We are so thankful for the U-box system and storage. What a convenient way to move!
Your representative was very helpful and professional. She was absolutely wonderful with her customer service!
Way Over priced, pay extra a month for 24hr access is just wrong. People who stores their belongings should be able to access it anytime without extra cost.
The manager there is very friendly, and gives very good customer service.
A nice facility, but a bit too pricey for most longer storage needs.
Good
The manager is amazing.
No comments.
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na
Excellent service.
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