Customer Reviews for U-Haul Moving & Storage of Willow Bend

9 229 évaluations

1501 Dallas Pkwy   Plano, TX 75093
(South Bound Service road of Dallas Parkway before W Plano Parkway)

(972) 735-0670

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(972) 735-0670

1501 Dallas Pkwy
Plano, TX 75093
(South Bound Service road of Dallas Parkway before W Plano Parkway)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

You are already doing it very professional i wouldn't change a thing

MARTHA K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREA L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ESTUARDO Q. 
Évaluation :
5

Amazing team and Cody was so helpful. Good people, keep it up.

DAVID K. 
Évaluation :
5

Great experience start to finish Moving Help was just the opposite Late and damaged almost everything!! Might hire a lawyer

JOHN WATSON F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Robert R. 
Évaluation :
1

She happily charged me to overage. True I could have read the contract more carefully, but what I did do is stear my son's relocation from NY to Minneopolis to Penske Truck Rental and then my cousin from Prtlnd, OR to Redding, CA to Penske Truck Rentals as well. What I will do is look for opportunities for the same input of customer experience and satisfaction to people I come accross in the near future. I'm sure it is worth 13miles to u-haul. What do they care! Big corporation, and not looking out for the folks. Yep.

Paul R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose L. 
Évaluation :
5

great service!!!

HONG HUI Y. 
Évaluation :
5

S.O.

Mohammed A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ana J. 
Évaluation :
5

There was a little confusion when I set up by phone and went to pick up. Wanted the truck for 4 days but somehow the reservation was for two. Did manage to straighten out everything but wonder if I missed a lower pricing because of the confusion. Otherwise, I'm happy with everything.

LEAH O. 
Évaluation :
3

My reservation was cancelled at location selected had to go to a new location to pick up

Maria P. 
Évaluation :
2

Customer Service was great, but my truck was a death trap that got HORRIBLE mpgs.

AUSTIN G.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ROMISHA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAY H. 
Évaluation :
5

Ms. Rosa Moss helped me. She was knowledgeable and efficient and explained how the process worked. My movers said it was very safe and they pointed out what made it safe, which I appreciated. Again kudos to Rosa!

Deanne V.  |  Premières impressions 
Évaluation :
1

This location charge ridiculously. When I got the truck, the tank is 1/4. So I refueled the tank to 1/4 when I was returning the truck. But they charged me another 57 $for refueling.

Loc N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jaquille D. 
Évaluation :
5

Windshield of van was really dirty from dust then rain snd bugs. Otherwise perfect. I took two packs of blankets, only used one so returned one unopened. Gal at counter said I will be happy to credit you, let me get Asst Manager to make the adjustment. He said “he couldn't adjust”. She said yes we can it's easy. Cody the general manager was the greatest, if he was there it would be done. That Asst Manager on duty was kinda rude and seemed to not carr about customers.

JOHN L. 
Évaluation :
5

These are some of the nicest people I have ever met. From renting a trailer, checking in, helping me attach it to my truck and even the return. I went back in just to buy another hitch and ball from them a couple weeks later. Thank you!! Great store!

SCOTT M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rebeccah S. 
Évaluation :
5

Tia took care of me when I picked up my equipment, and when I returned it. She is AWESOME! High energy, very positive and happy, and she even gave me a chair, and brought me a bottle of water. Tia was the best UHaul representative I have ever had the pleasure to work with!

GARY B. 
Évaluation :
5

Pick up great Drop off was a nightmare But the worst part was my phone call trying to drop the equipment off. The lady was so rude she even hung up on my wife. Very unprofessional (678) 901-7327 if you want to chat about the horrific experience Thank you so much

ALLEN N. 
Évaluation :
5

Amazing staff great fast service. Rent from this store. You will enjoy the experience.

LAZARO Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PRASAD G. 
Évaluation :
5

Fantastic employees. Super nice. Loading dock to storage spaces really disgusting; puddle of festering detritus where we needed to load. Please power wash and bleach this area. Very unhealthy. Please remove the “green” trading area. It was 90 % disgusting garbage and we witnessed a man who didn't have a storage space slip in through the doors to look at the free items. Not helpful, didn't make us feel like our storage items are 100 % safe.

NORA JANUARY V. 
Évaluation :
1

I was emailed about a refund And was told to go to the U-Haul location I have shown all emails to U-Haul employee I have came all the way from Dallas a 1hr drive Now I'm sitting waiting for almost 1hr

Sharlynn T. 
Évaluation :
4

There was a problem with equipment at the time ( 7 Sept) of my pick up so different equipment was issued. Caused a duplicate charge to my CC. As of 13 Sept the credit has not shown on my CC account. Chatted with uhaul online rep. Credit processed again, expect within 48 hrs. 10 days to receive a credit is not quality service.

RICHARD P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOE K. 
Évaluation :
5

Every employee from the folks helping at the counter, to the folks helping get the equipment, even the manager was a great to deal with. Everyone was very professional, polite, eager to tend to my needs and the needs of other patrons while I was there. I told my coworkers, and family, and friends I wished that level of service was given everywhere I chose to shop. Truly outstanding!! Thanks to All involved!

EDWARD R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ankur M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRISHA W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jovonta G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN T. 
Évaluation :
5

Cody and his team were professional and very helpful. We did have a problem with the 10' truck, the cargo door latch was deficient and released (opened) when I was driving. Luckily, nothing fell out and I secured the latch to the bumper with the only thing I had available, my shoelaces :). Tom

THOMAS H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Lary K. 
Évaluation :
4

Corey handled the transaction competently and had me hooked up & rolling in no time.

JAMES A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY J. 
Évaluation :
5

The staffing could be increased as there are some purchases that require the person covering the register to go outside. This leaves other customers waiting.

lenda T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANGELISA S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lorena L.  |  Expérience générale 
Évaluation :
4

Well other than having to endure a little wait period after arrival due to personnel being tied up outside...my experience was pretty pleasant.

JOHN G. 
Évaluation :
5

Staff were helpful and friendly.

Rene J. 
Évaluation :
1

The employee at the register was excellent and very knowledgeable. My issue was when I returned the trailer. The store manager was extremely rude and unprofessional. I will never rent anything from this location ever again.

PABLOA H. 
Évaluation :
1

Cody Scott (manager) was absolutely horrible All other employees were wonderful

ASHLEY W. 
Évaluation :
5

Excellent service à la clientèle

Domingo G. 
Évaluation :
5

I didn't get my dolly so you owe me a 10 $refund.

Easton M. 
Évaluation :
5

Cody Scott at your Plano, Texas location was absolutely outstanding in his customer service for my one-way rental of one of your 26 footers (with a transporter) (both of which btw were perfect in condition and in performance). Cody was extra special in handling our questions and concerns during the rental giving us the feeling he had a genuine interest in our trip being as successful and carefree as possible. His professional, and friendly, manner complemented his knowledge and expertise in U-Haul products and services. And his supporting team members at this office also were most helpful, efficient and congenial, by name I think: Rosa, Annabelle, Vanessa. Sincerely, all in all, this experience with U-Haul could not have been better. Merci.

STEVEN V. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kevin S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JARVIS G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FIDEL A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL H. 
Évaluation :
5

Very quick drop off. I'd use them again.

LESTER P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ian M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOJIRAJ A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

LONNIE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phillip A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jon A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Natalya N. 
Évaluation :
3

I specifically asked them for a truck with good a/c - it was 100 degrees when we rented the truck and we had told the girl that we would be driving about 100 miles.. She assigned us a older truck when there was a few newer ones sitting in the parking lot... We got into the truck and no more than 20 minutes later, when we were half way to the destination, the a/c goes out.. It was a miserable day..

GEORGETTE B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David N. 
Évaluation :
5

I have used this location multiple times for multiple reasons and always love it!! Will be back next time also. :)

Trista H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANNY P. 
Évaluation :
5

THE BEST EXPERIENCE. CODY SCOTT OUTSTANDING BOSS I WILL REFERRAL FRIENDS . THANK YOU

FLAVIO C. 
Évaluation :
5

Everything was great

TONI R. 
Évaluation :
3

The unit and details on the paper work they rented me did not match the one I used. Nothing match to include the unit. I think I was overcharged. 100 $.

George M. 
Évaluation :
5

Rosa, Cassandra & Dalton at the Dallas Parkway location, far exceeded in professionalism, courtesy and demonstrating sincere concern for us. They quickly resolved several issues we had. I've been using uHaul for over 20 years and this group is the best I've ever had experienced before.

Luis M.  |  Premières impressions 
Évaluation :
4

The person who checked me in was not paying attention to me or to my online order and marked that I was returning the unit here instead of in Knoxville. She was talking with someone else and not focused on me when I checked in. As a result, I could not use the online app to check the unit in when I returned it in Knoxville after hours.

Roy A. 
Évaluation :
2

The parking lot and entrance was way over crowded. Parking was non-existent. Very small staff for such a busy location.

LARON C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SAMUEL B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven K. 
Évaluation :
5

This location went above and beyond to help us today! We needed storage last minute after our daughters apartment wasn't ready for move in when we arrived. Cody and his crew were amazing and all so polite! 10/10 recommend all day long!

DAVID S. 
Évaluation :
5

Very friendly, great customer service

RICKY J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Renita C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RENE C. 
Évaluation :
5

Keep up the professionalism & courtesy & I'm sure future customers will be just as satisfied.

John G. 
Évaluation :
5

It was an excellent experience, clean and secured and most importantly great members of staff. The manage Coddy Scott is wonderful with excellent customer rekation , pro activites, his other Staff Casandra is also great . Overall excellent experience. I will definitely recommend the store to families and friends . 5 star !

Olufolajimi A.  |  Expérience générale 
Évaluation :
2

Coty is great.

MICHAEL J. 
Évaluation :
5

All employees was very nice knowledgeable I am very happy

SANGEETA C. 
Évaluation :
4

Please try to have the truck that is being rented that day in the front of the building. I had to walk all around the building and get help from another customer before I located the truck I rented. The pic the used for reference was kind of misleading.

Ella W. 
Évaluation :
5

Employees were very friendly and helpful and capable.

Craig C.  |  Premières impressions 
Évaluation :
5

Nothing to improve from what I can tell! Everything and everyone was professionally handled. I had a pretty great experience with this company and I've had some pretty shitty ones in the past. From the General Manager on down to the newest employee I received five star service all the way around the board they were very polite and even allowed me to come inside and sit down as I was waiting on my husband and it was 100° outside(I'm 7 mnts pregnant) so it was very polite of them to allow me to sit in there even as they were closing. Thank you guys I'll never forget the kind gesture. And I will definitely be referring yall to everyone I know and using y'all for my next move! 😉

MADELYNN M. 
Évaluation :
5

I booked mobile pickup at 8AM since the location did not open until 9AM. I got there at 8AM, hit check in on my app and was informed that my order was changed an I would have to wait until 9 to pickup. Fortunately the manager was there and was able to get me checked in and good to go.

PAUL ALAN D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CLINTON R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ANH T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tabitha H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Celedonio C. 
Évaluation :
3

We were supposed to pick up our rental at 9am. We had issues with the mobile pick up, so went inside. We were helped inside, but it took until 9:30am before we finally got our keys. I expressed concern about this, but they shrugged it off saying my drop off time will be extended from the time I got my keys. This would have been fine, but I had somewhere else to be and only had so long to use the truck. After finally getting the truck to our destination, we realized they did not include our 12 furniture pads nor the dolly we rented. I had to rush back to retrieve them and only got a verbal apology. The employee ignored my frustration. It was now 10:30am when we were finally able to start loading the Uhaul truck. While I had went to retrieve the supplies from the Uhaul location, my companions had opened the tamper lock on the bags that were inside the truck, but did not use them. They assumed that was our missing furniture pads. I let the employee know when dropping off the uhaul about them opening the bag in the back. The employee let me know we would not be charged for it, but I just received my receipt and we were, indeed, still charged for their mistake. Very disappointed with this experience and will not use their services again.

Aaquib M. 
Évaluation :
3

The Truck 24/7 app is crap. Would not let me submit pics of dashboard upon return, so I had to wait for someone to check me in. It was not much better on pickup, as they had to call someone to verify I was who I was, and would return the truck. What was supposed to be 10 minutes was 45 to pick up the truck.

MIchael S. 
Évaluation :
5

This is by far the best U haul location I've ever used. They are consistently excellent. I've rented here several times.

Gerald S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KELLY W. 
Évaluation :
4

Check in was so slow

Todd D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

jay W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Taylor R. 
Évaluation :
5

Everything ok thanks

Helena F. 
Évaluation :
5

Your whole crew is very professional , caring, and ,patient with customers. You're very lucky to have people like this working for you seriously! Miss Rosa at the counter is excellent as well as the boys out in the parking lot hooking everything up we will definitely rent from you again, very convenient thank you! Chris Welch

CHRISTOPHER W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hugo B. 
Évaluation :
3

This was a drop-off with no contact with personnel.

Jasmine B. 
Évaluation :
5

Cody Scott and the team are first class! Best customer service of any U-Haul location I have dealt with!

WESLEY B. 
Évaluation :
3

Have more people trained for the computers, the lady helping me was very knowledgeable but she had to stop often to help others.

Kristal F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Veronica E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARILYN J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LYNN W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tana e.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nelson T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

carlton w.  |  Expérience générale 
Évaluation :
5

Very professional

Gary S.  |  Premières impressions 
Évaluation :
4

The only problem is lack of space. But that's good for U Haul not for people needing a specific size

Catherine M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KYRA N.  |  Expérience générale 
Évaluation :
5

Cody and his team are phenomenal.

FRED L.  |  Premières impressions 
Évaluation :
5

I love uhaul…Attendants were super friendly and courteous

ANGELISA S.  |  Premières impressions 
Évaluation :
2

I reserved a climate controlled space online and the price shown reflected that choice. When I got to your storage site I was told that no climate controlled spaces were available and that my reservation did not indicate climate controlled even though the price shown matched that of a climate controlled space of the size I requested online. I cancelled and found storage with a competitor.

FORREST T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lydia A.  |  Expérience générale 
Évaluation :
5

Kenny - the manager was very helpful. He's got a great business.!!! Thanks and keep up the good work and great service

Cynthina H.  |  Expérience générale 
Évaluation :
5

The staff was amazing! So friendly and helpful. So impressed and will never go anymore else!

Thomas W.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kurtisha J.  |  Premières impressions 
Évaluation :
5

Superior staff. I rarely 'recommend' companies but my experiences with this facility and the staff has Always been above my expectations.

carlton w.  |  Premières impressions 
Évaluation :
5

On site manager Cody Scott is excellent!!

Jennifer S.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Devin S.  |  Premières impressions 
Évaluation :
5

I ended up getting a storage that was too small and the manager Cody was able to get me another one in short notice next to the one I have. The timing was perfect as my movers were running out of time.

whitney s.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark S.  |  Premières impressions 
Évaluation :
5

Everyone was helpful Very friendly and kind

Lisa K.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Randy W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WM K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Issac M.  |  Expérience générale 
Évaluation :
5

Great Service and very friendly staff

Shyla G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CIRCA c.  |  Premières impressions 
Évaluation :
5

All is well

michelle h.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NICHOLE H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MIKE R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Contrell B.  |  Expérience générale 
Évaluation :
5

Crew above and beyond.

KARL S.  |  Expérience générale 
Évaluation :
5

If I ever move again, I hope not, but I'll use Uhaul truck and storage again. Y'all made it so easy, and affordable. I tell everyone how amazing it was to get my storage while we were driving to Dallas, before I ever arrived! Thank you again Uhaul!

RHONDA S.  |  Expérience générale 
Évaluation :
5

Ken, the owner/managers was very patient and accommodating He explained everything thoroughly and helped us make sure we understood how everything worked. He and one of his team members even went so far to make sure the locking mechanism and latch were working smoothly and that we had no problems operating Hats off to all the crew. Nice job!!!

Cynthina H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Allynn D.  |  Premières impressions 
Évaluation :
5

Super friendly staff and team. The manager has always been so great.

Jeffrey H.  |  Expérience générale 
Évaluation :
4

Great experience. I just wish I would have got the 5 by 10 unit I asked for. I got 2 small units side by side and it made it much harder to get certain pieces in it. But besides that it was awesome.

NICHOLE H.  |  Premières impressions 
Évaluation :
5

The team was very helpful. Meet all of my moving needs. Thanks

William B.  |  Expérience générale 
Évaluation :
5

Annabelle was fantastic

Darrian G.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Zarak J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

alton r.  |  Expérience générale 
Évaluation :
5

S.O.

KENDRICK C.  |  Premières impressions 
Évaluation :
5

Although I was able to check in with the mobile link I had, I received excellent onsite help regarding my building security access code. I have received great service at this facility in the past. Convenience combining a truck rental made me choose this location as well.

John Z.  |  Online Move In 
Évaluation :
5

Clean as a whistle, friendly staff

TRENT K.  |  Premières impressions 
Évaluation :
4

Kammeton needs a little more training, but managed to take care of me.

David L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deborah D.  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

James B.  |  Premières impressions 
Évaluation :
5

Cody is the best, he was very helpful the entire time. That very important considering my unfortunate situation I was in. He made in a bit easier.

Brittany G.  |  Expérience générale 
Évaluation :
5

Very professional, friendly and efficient staff. The process was quick and smooth. Extremely clean facility!

dennis r.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

muhammad h.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TRAMMELL K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEISHA S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frances P.  |  Premières impressions 
Évaluation :
5

Very accommodating. Friendly and helpful staff. Rented a truck, then rented a storage unit. Could not have asked for better service.

Martha L.  |  Premières impressions 
Évaluation :
5

Excellent service à la clientèle.

Terry J J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michele H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Crystal L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

philip v.  |  Expérience générale 
Évaluation :
5

Thank you for a great storage unit.

Carl S.  |  Premières impressions 
Évaluation :
5

Ken was very helpful and nice.

KELLY M.  |  Premières impressions 
Évaluation :
5

The African American girl can be more friendly and a little bit more helpful but the other two staff was EXCELLENT KEN I believe was his name he was the general manager and the young girl who helped with our trailer was EXCELLENT but the other girl she need a little more training to go on her attitude and how to properly assist customers, we walked in she was dull and boring with a slight attitude barely helped us, gave us our answer on our RSVP and that was didn't try to help us find a different location she didn't do anything she was horrible! People with attitudes like hers will make someone not want to come back but luckily the other two was there and they did a great job at it! I'm (black as well btw) I can't remember her name so that's why I said African American girl

Shaterica L.  |  Premières impressions 
Évaluation :
5

Staff was very knowledgeable and acted like they really cared about your needs. Prices could be a little better.

richard m.  |  Premières impressions 
Évaluation :
5

Kenneth was remarkably helpful with everything I needed. Great experience.

Ian C.  |  Premières impressions 
Évaluation :
5

Friendly staffs

Felix C.  |  Premières impressions 
Évaluation :
4

Rating based on my first time UHaul Storage rental. We should have gone to location for better instructions and physical look at storage size. We need to upgrade to next size. Also an alarm went off.

Izear H.  |  Online Move In 
Évaluation :
5

They made the process very easy. The lady was fast and efficient

David L.  |  Premières impressions 
Évaluation :
5

the team is great.

tana e.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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