All were good and excellentGIRISHA L.
Customer Reviews for U-Haul Moving & Storage of Woodfield
Pour nous contacter
Rolling Meadows, IL 60008
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Retour client 24 heures
- habla español
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.CALVIN W.
Excellent service à la clientèle. Nice clean faculty and equipment too. New favorite rental place.RICK D.
The UHAUL app is pretty solid but I ended up having to work with an agent because of the last minute check-in requirements that weren't planned for. If I missed them during the original reservation process I apologize. If they aren't clear during reservation, consider giving us a heads up so we can be preparedBrian A.
Le client n'a pas laissé de commentaire.BHUMI S.
Nothing, everything went smoothly!WILLIAM W.
Le client n'a pas laissé de commentaire.KENDRICK G.
Le client n'a pas laissé de commentaire.MILOS K.
Le client n'a pas laissé de commentaire.LAURA C.
Le client n'a pas laissé de commentaire.NANCY A.
Le client n'a pas laissé de commentaire.JERRY F.
Le client n'a pas laissé de commentaire.HSIUCHEN P.
Le client n'a pas laissé de commentaire.Bernadette D. | Expérience générale
Anthony does a great job. The units worked out perfectly for us.kyle k. | Expérience générale
Excellent team at the Woodfield Location!!!William B.
Rented a trailer, a moving truck and a storage unit.EDWARD K.
Le client n'a pas laissé de commentaire.JEFFREY B.
Le client n'a pas laissé de commentaire.AMIT K.
Le client n'a pas laissé de commentaire.MICHAEL T.
Le client n'a pas laissé de commentaire.JAMES S.
Le client n'a pas laissé de commentaire.Luis N.
Le client n'a pas laissé de commentaire.ENRIQUE S.
Awful experience. signed up for mobile pick up. The process did not work and i had to wait two hours for a employee to get my vehicle which pushed out the time i had to move and made the movers wait. it was a disaster. Very disappointed.JOSEPH B.
Le client n'a pas laissé de commentaire.Frank B.
Great service. Keep up the good work. Thank you.NADER B.
Nothing. The entire process of renting and returning was easy.GEORGE C.
Le client n'a pas laissé de commentaire.JEAN T.
Overall great experience from scheduling reservation to move out. Staff was friendly, facility was always clean, and easily accessible. I would use this location again and recommend to others!Nakia J. | Expérience générale
Le client n'a pas laissé de commentaire.Devin S.
Le client n'a pas laissé de commentaire.CINDY S.
Le client n'a pas laissé de commentaire.Mustafa K.
I-Haul's online software setup sucks, longest hold (47 minutes) on phone line, Rolling meadows location is manned by robot like kids who keeps repeating the same few phrases over and over again irrespective of your query My invoice is excessive and they could not clarify it with breakdown details.AMJAD H.
Le client n'a pas laissé de commentaire.ANDREW M.
Le client n'a pas laissé de commentaire.Enrique S.
I was simply over charged for fuel close to 40 $when I drove only 4 miles over all trip and when I went back fir enquiry the representative simply said it's in contract to fill up the gas, however when the truck was returned not much of difference in fuel indicator when the truck was rented.Sachin B.
Le client n'a pas laissé de commentaire.LISA W.
Le client n'a pas laissé de commentaire.Gary N.
The trailer had some sand on the floor that I had to sweep out before I could load my boxes and belongings. Otherwise, service at this location was excellent.Steven H.
Equipment and location I would recommend to anybody. But the service that day was horrible. I came at 9:00 and the guy who was outside he said we are not opened yet. Next when I did an inspection of equipment and I couldn't download pictures on my phone to your side he didn't want to help me to see what's wrong because I don't want to be charged at all for damage what was before and I didn't do that and I have very unpleasant pushing him to make pictures on his phone that I wouldn't be charged.NIJOLE K.
Very clean. Spacious. Easy to move in and out.Arun B. | Expérience générale
Le client n'a pas laissé de commentaire.THEODORE N.
Le client n'a pas laissé de commentaire.MILOS K.
Le client n'a pas laissé de commentaire.Piotr S.
Store is too dark from outside. Store appears closed.Alvetta N.
Le client n'a pas laissé de commentaire.Tiansu J.
Le client n'a pas laissé de commentaire.TERRI B.
The truck I rented was in need of repair. The shift was locking up. The ABS light came a few times. Extremely rough ride. Loud banging noise on drivers side door. This truck had 196 000 miles on it.and probably needs to replaced.John G.
Le client n'a pas laissé de commentaire.VALERIA O.
I was called, if I can pick up trailer earlier, because I was told they busy, I did, but I told that I will not be able to return trailer as early( that was the reason why I wanted to pick it up 7:45instead 6:30pm). I was assured, that this is no problem and I will not be charged extra, but You charged me extra one more day. This is not nice from You U-Haul . You lied to me. I did You a favor and I was charged for it.MILOS K.
Le client n'a pas laissé de commentaire.BENJAMIN A.
Online return app did not work on 3 different (Android) phones. Had to wait on hold almost 30 minutes to get a response. That person then confirmed that the app wouldn't work on the 3 phones and performed a manual procedure to get us finally checked out. All directions available, verbal, written on the paperwork and on the sign on the building said the we must use the app.WAYNE K.
Everything was top notchJay L.
Le client n'a pas laissé de commentaire.LOURDES R.
Le client n'a pas laissé de commentaire.BEVERLY L.
Blankets were not ready and in truck but were quickly got.DEREN P.
Your staff was wonderful. I did have an issue with actual truck, it started overheating. But once again your staff was terrific, she called multiple times to see how I was doing.JUAN G.
Le client n'a pas laissé de commentaire.KEVIN C.
Overall great experience!Nakia J. | Premières impressions
Le client n'a pas laissé de commentaire.MICHAEL G.
The truck needs cruise control!!!!MICHAEL JOSEPH M.
Le client n'a pas laissé de commentaire.Julio S.
Le client n'a pas laissé de commentaire.mili T.
Daisy has amazing customer service. She explains everything and is thorough and accurate'Nadia C.
Le client n'a pas laissé de commentaire.PRANEETH R.
Thank you for assisting me, I really appreciate everyone's help! ! ! !PETER M. | Premières impressions
Le client n'a pas laissé de commentaire.JACK S.
Hats off to the African woman and her accomplice for handling all the customers amazingly. They handled some disgruntled customers wonderfully and deserve a raise for the hard work they doJOSEPH B.
Le client n'a pas laissé de commentaire.don J.
Uhaul moved my truck Pick up location and when they called they said all of my ordered items would be available at the location as well. This was not the case. Maurice was calm during me being upset, found solutions and took care of the situation with a smile. He is the solution provider UHAUL needs managing their operations!ROXANN P.
Le client n'a pas laissé de commentaire.VEDAD S.
Le client n'a pas laissé de commentaire.Scott M.
Le client n'a pas laissé de commentaire.ALLEN B.
Service staff was courteous and helpful. Truck was a old however.Malik A.
Le client n'a pas laissé de commentaire.JEREMIAH D.
Le client n'a pas laissé de commentaire.PATRICK V.
Le client n'a pas laissé de commentaire.Alpesh P.
Le client n'a pas laissé de commentaire.John Miguel R. | Premières impressions
Le client n'a pas laissé de commentaire.Brenna W. | Expérience générale
Le client n'a pas laissé de commentaire.Waqas A. | Premières impressions
Le client n'a pas laissé de commentaire.David W.
Le client n'a pas laissé de commentaire.Prezza D.
The agent who helped me at pick-up was kind, courteous and professional and genuinely cared about my experience. A++++MATTHEW S.
Very courteous and helpful staff.PAUL V. | Expérience générale
Le client n'a pas laissé de commentaire.JOHN S.
Easiest decision I've made during this move. Will definitely recommend to others. Staff was very helpful.Christine S. | Online Move In
Good stuff! Nice persons work in this location! Thank you guys!!!MYKOLA O.
The location I have nothing but nice things to say about the gentlemen that work there but the scheduling department that is in Blue Island is the worse I have ever encountered. If you have recorded calls, you need to hear how your scheduler rep talked to me. Hung up on me and cancelled my reservation on the day of my out of the state move. Thankfully I called the guys in Arlington Heights on Tollview and they eventually fixed it and I was able to move my things. That rep gave me an overall bad experience and I hope she gets fired. Customers should never have to go through what I went through with that individual. She gives uhaul a bad name.Tatiana D.
The person I dropped off the U-Haul and trailer saw me pulling up and had all the necessary information to make the drop off smooth and amazing.Michael A.
Le client n'a pas laissé de commentaire.FELIPE C.
I needed a storage for keep our family's moving loads safe. And the place has to be air conditioning to keep things clean and safe. I found UHaul self storage service. It was easy access and kept safe. I strongly recommend Uhaul for anyone who needs personal storage .Dogyun K. | Expérience générale
Le client n'a pas laissé de commentaire.RUNQIN T.
very good peopleArun B.
I was moving my Son in Chicago. This U-Haul location was fast, efficient, very professional, and well prepared and stocked with everything we needed. I would HIGHLY recommend them to anyone needing a vehicle to move in the Chicago area.Douglas P.
How about having the truck we reserved. We reserved a 20' truck and in the end got stuck with a 15'. My mom was moving out of state and couldnt even take all her stuff bc there was no room. You guys screwed her bad. I will never rent from uhaul again. And I'm not the only one. Plus we had to drive 1hr and 30 mins into Illinois just to get this stupid 15' truck and then drive all the way back with it. The stress of moving is enough to put on someone but then to tell her the day of when she needs to be moved out that she doesn't have her size truck she reserved and on top of all that she had to go to a separate location to pick up her transport trailer for pulling her car behind. Dumb. Worst experience ever. I will gladly go with a moving company or another truck rental company than going with uhaul. I don't even know how she'll get the rest of her belongings that I had to transport to my home to hold onto bc she couldn't take it all with her. If I could give you 0 stars I gladly would. Absolutely ridiculous.ELAINE R.
very smooth rental experienceGerard K.
Le client n'a pas laissé de commentaire.EDWARD S.
Made the return quick and with no problems!Peter C.
Le client n'a pas laissé de commentaire.Ali S.
Le client n'a pas laissé de commentaire.MILOS K.
Le client n'a pas laissé de commentaire.CARLY F.
Le client n'a pas laissé de commentaire.Brenna W. | Premières impressions
I will say it was a rough experience as my original truck got canceled but Anthony from the location went above and beyond to make sure I had a truck for my first move. Once a new truck was located the whole process went so smooth. Appreciate all the hard work and that I was able to move on time.BRIAN C.
Le client n'a pas laissé de commentaire.John P.
Le client n'a pas laissé de commentaire.ROBIN K.
Le client n'a pas laissé de commentaire.JOSEPH O.
Le client n'a pas laissé de commentaire.CLARK G.
Very friendly/helpful staffANGELA D.
Overall a very easy experience.Dave W.
There was a hole in rental unit and it rained so stuff got wet.Karl S.
Le client n'a pas laissé de commentaire.Josh S. | Expérience générale
Le client n'a pas laissé de commentaire.Joshua S.
Le client n'a pas laissé de commentaire.Mihai M.
I always use this uhaul location. Everyone is so nice and quick.DAWN K.
After checking in the young man at the counter told me where the trailer was located and asked me to hook it myself. Same thing at drop-off. He just told me to unhook it and they will send me the paperwork in email.Mitul P.
Le client n'a pas laissé de commentaire.ROSALIO B. | Expérience générale
This place rocks and Mister Chihuahua is the bestBRIAN K. | Expérience générale
Le client n'a pas laissé de commentaire.Gabriela S. | Premières impressions
Having a third noon related person in your files before you rent a unit is terrible. I had to put my daughter down. People who are single are sol. Just dumb. I won't use you again.William H. | Premières impressions
Anthony Dipaolo Is an asset to your company.Ruth D. | Premières impressions
Well managed and team were knowledgeable and experienced!luis m. | Expérience générale
Very professional and friendly place to do business with, Thanks!KIRK A. | Expérience générale
Excellent Services!!Wilfredo T. | Premières impressions
Le client n'a pas laissé de commentaire.Milton T. | Expérience générale
Over all very satisfactory only the front desk people need to work on their pace of working kind of little slow going people which I experienced. Otherwise all good.Kamran A. | Online Move In
Le client n'a pas laissé de commentaire.kaziana s. | Premières impressions
The facility claims to be climate controlled but it was very hot in there.Tamara Y. | Expérience générale
The person who helped us had to help his coworker a lot and we spent a lot of time waiting around for him to help us. Additionally he was very hesitant to waiting around 4 minutes after closing to allow us to return our keys to him instead of doing it online.Josh S. | Premières impressions
Anthony and Ben were super friendly and knowledgeable. They made my moving experience a lot less stressful. Thank you guys for the wonderful service. I really appreciate it.Jeff T. | Premières impressions
Le client n'a pas laissé de commentaire.Jefra M. | Premières impressions
Le client n'a pas laissé de commentaire.Talat N. | Premières impressions
I've used this location for 20 plus years. I knew the former manager, & I watched when Anthony was trained. Now, I see him in the role of manager. He's an excellent manager. He assists his employees with patience & thoroughness. Anthony & his employees are not only efficient & knowledgeable when it comes to their jobs, but they care as well. As a result, I recommend them & Uhaul to family & friends. ~Kimberly Reuille Former Rolling Meadows ResidentKimberly R. | Premières impressions
Fast service, excellent explanation of benefits and services. Facility is clean, organized and very well taken care of.Thomas G. | Premières impressions
Anthony was very helpful and informative in going over my options and in the selection of the right storage box for my purposes. Very professional!michael f. | Premières impressions
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