Had a pickup at 4:30... didn't get out with the truck until almost 6PMJOSE C.
Customer Reviews for U-Haul Moving & Storage of Woodlands
Pour nous contacter
Spring, TX 77386
(24 hour access - outside units and designated interior halls only)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Riko is well versed in storage and rental services. Merci.jacqueline c. | Expérience générale
Le client n'a pas laissé de commentaire.CHRISTOPHE M.
Riko the general manager is a very good guy he will go out his way to make sure you are happy and satisfied. Keep up the good work Riko .Wayne P. | Expérience générale
Le client n'a pas laissé de commentaire.KaTrece L. | Expérience générale
Le client n'a pas laissé de commentaire.DENNIS V.
Le client n'a pas laissé de commentaire.Lasamuel W. | Expérience générale
the service is horrible in all the facilities, I asked for a utility dolly and i paid for it and it wasn't in the truck. I am still waiting on getting my money back, and I know I won't get it. I had a lot of trouble getting an storage. they have many hidden charges. The worst experience I ever had and I would never ask for a storage again nor a truckDENNIS V. | Premières impressions
Le client n'a pas laissé de commentaire.Dermot O.
Make sure people know they can't park their returns RIGHT in front of the â€œreturn equipmentâ€ sign so others can't get past them ðŸ˜’ðŸ™ƒHEATHER R.
Very little to improve upon. The phone reservation was well handled. The staff answered my questions when I picked up the van. East drop off. Will use again.PAUL C.
Le client n'a pas laissé de commentaire.ANDREW C.
Rebrisha I think that's how you spell her name.. She's usually nice but when I came in the other day, her attitude was pretty off and I think she was on her personal phone having a conversation while talking to me.. I didn't feel acknowledged when I came in..but overall experience was good.KeSheb F.
Le client n'a pas laissé de commentaire.Jennifer J. | Expérience générale
On-line description was misleading. I rented a 10x15, and the text confirmation told me it was 2 units (10x10 & 10x5?). Was able to cancel next morning w/ no problem. Very professional. I will come back.JARED G. | Online Move In
Le client n'a pas laissé de commentaire.kim a. | Premières impressions
Great friendly service by Riko, the manager. He really helped me out.Christopher O. | Expérience générale
Very very above average experience very nice 👍 boss lady #1in my bookPhillip C. | Expérience générale
Le client n'a pas laissé de commentaire.Christian G. | Online Move In
We could not adjust the side rear mirrors, which made changing lanes and backing up the truck very precarious...if not dangerous.GLADYS W.
Le client n'a pas laissé de commentaire.DAVID W.
Le client n'a pas laissé de commentaire.Sameera D. | Expérience générale
The location was clean and the staff were very pleasant! The problem was there were only a half dozen parking places, and I was told after renting the U-Haul I could not park my car there overnight. Had I known this, I would have chose another location. The unexpected inconvenience of having to find a place to move my car too, and then rely on other people to pick me up and drop me off on a time schedule was just too much for me to ever use that location again.Beryl-Lynn S.
Le client n'a pas laissé de commentaire.Andrea D.
Le client n'a pas laissé de commentaire.reginald b. | Expérience générale
Everything is 5NELSON N.
Need some bathrooms or portable toilets in the back.When you have your furniture on the ground you don't want to pick it up and put back on the truck to go to the front to the bathroomSharon M.
Everyone was real helpful, tended to my needsSharon M. | Premières impressions
Le client n'a pas laissé de commentaire.Rod C. | Premières impressions
Le client n'a pas laissé de commentaire.KENNETH C.
Le client n'a pas laissé de commentaire.Crystal S. | Premières impressions
Excellent service had no problems my stuff was their the way I left it I was very pleased with u-haul storageBasit B. | Expérience générale
Thoroughly explain drop off instructionsDAVID T.
Le client n'a pas laissé de commentaire.NIGEL T.
Le client n'a pas laissé de commentaire.JOHN A S.
Riko is the best!Henry M. | Premières impressions
Le client n'a pas laissé de commentaire.Randall M.
I've utilized this storage facility for 3 years. Everyone I came in contact with has been friendly, courteous and helpful.Jody M. | Expérience générale
Very happy with this facility. Rico was extremely helpful and accommodating I would definitely recommend this UHaul Storage Facility.steve K. | Expérience générale
This U-Haul has been great to us. We recommend you guys to all of our Partners in the Woodlands area.saul r. | Premières impressions
Le client n'a pas laissé de commentaire.ELIZABET R.
Le client n'a pas laissé de commentaire.TONI Johnson S.
Le client n'a pas laissé de commentaire.RICHARD B.
Le client n'a pas laissé de commentaire.WILLIAM D. | Expérience générale
The staff and facilities are outstanding. Very nice experience. I would recommend.Timothy K.
Le client n'a pas laissé de commentaire.Calvin C. | Expérience générale
Le client n'a pas laissé de commentaire.ANDREA P.
Le client n'a pas laissé de commentaire.Jimmi S.
Le client n'a pas laissé de commentaire.Maja J. | Premières impressions
Le client n'a pas laissé de commentaire.CANDIS K.
As a handicapped senior, I really appreciate the kind and helpful employees. The facility is very clean and safe - great security! I will definitely use this place again should I need to, and I am recommending them to all my friends.Carine R. | Expérience générale
Wonderful experienceJoe D. | Expérience générale
The staff was very friendly, helpful and knowledgeable. We were very pleased with the complex and feel very comfortable storing our RV at this location.James S. | Premières impressions
muchas gracias exelente servicioyudelsis d. | Premières impressions
Overall a great job with details and customer service. Merci les gars!GAVIN B.
Rico in The Woodlands is awesome!Steve K. | Expérience générale
Mr. Abundi is poor example of management. No response to emails or phone calls . Really sad !.rodney l. | Expérience générale
Moving my furniture to storage was a very easy process thanks to u-haul staff.Carine R. | Premières impressions
The staff was always friendly and helpful anytime I have needed something from them.Kelly B. | Expérience générale
Le client n'a pas laissé de commentaire.Christopher S. | Expérience générale
Le client n'a pas laissé de commentaire.Orestes M A. | Expérience générale
Le client n'a pas laissé de commentaire.Will B.
Le client n'a pas laissé de commentaire.Mark A.
Everything AND everyone was great!TERRY H.
Le client n'a pas laissé de commentaire.ALTAIR A. | Expérience générale
Robert, Rico, James and Jonathan were all so helpful above and beyond in making this the best experience we've had moving! Robert and Rico really know how to run a business!STEPHEN K.
Le client n'a pas laissé de commentaire.Ingo R.
Le client n'a pas laissé de commentaire.DENNIS F.
Todo Satisfactorio , GraciasCirilo C P. | Expérience générale
Le client n'a pas laissé de commentaire.Leslie T.
Le client n'a pas laissé de commentaire.STEVE S. | Expérience générale
Le client n'a pas laissé de commentaire.KATRECE L.
Can't think of anything that needs to be improved. The employees were awesome and did a wonderful job and were very nice and I appreciate that.Wanda H.
Le client n'a pas laissé de commentaire.DAVID F.
Le client n'a pas laissé de commentaire.JOSEPH G.
I haul I had had broken sun visors, and it was bad on gas.AKIA J.
Supply the correct equipment next time. I reserved a furniture dolly, not a stand-up dolly. It all worked out, but that was dissapointing.Christopher J.
I have been working with this location more than a year. The new staff you have hired is so helpful and should be commended for their hard work.VALSCHKIA LISETT D.
When checking verify the gas and mileage on the vehicle so customer don't get charge for unnecessary feesCAMERON ALEXANDE H.
Le client n'a pas laissé de commentaire.BRUCE HOWARD S.
Le client n'a pas laissé de commentaire.Christopher O. | Premières impressions
Le client n'a pas laissé de commentaire.rodney l. | Premières impressions
Le client n'a pas laissé de commentaire.Angelie A.
Le client n'a pas laissé de commentaire.Sean D.
Robinesha and manager RIck were very helpful and accomodating during a very stressful move. Can't thank them enough!HITOMI P.
Le client n'a pas laissé de commentaire.Sander K.
When we arrived to store the RV in our allotted space, another RV was in it. We had to park on the side of the facility until the wrong RV can be moved. It is still not in its assigned space. Hoping this gets resolved soon.Theresa D. | Premières impressions
The lady take care me goodELMER B.
Le client n'a pas laissé de commentaire.jesse e. | Expérience générale
Took them over an hour and a half to locate the truck and it's key. Unacceptable. I had to walk around in the back just searching for it because the employees have up.Nicholas B.
Le client n'a pas laissé de commentaire.todd s. | Premières impressions
Le client n'a pas laissé de commentaire.Michael R.
Le client n'a pas laissé de commentaire.Gary W.
Le client n'a pas laissé de commentaire.Renee B.
Le client n'a pas laissé de commentaire.LASHONDA T H.
Can't think of anyElton D.
100 % excellence rating for EVERYTHING at the pick up location. If I had to rent another UHaul, I hope that every place operates the way this location did.Cody B.
Le client n'a pas laissé de commentaire.Stefan M. | Premières impressions
I had two incidents, one someone broke into rv and just recently someone tried to steal my catalytic convertor, evedently they were spooked off as they started to cut the pipe and left .darrell r. | Expérience générale
Not charge me for 104miles when I didn't drive that many. Will never use you guys again period.Erik V.
Le client n'a pas laissé de commentaire.Ashton G.
Le client n'a pas laissé de commentaire.Mary R. | Premières impressions
Le client n'a pas laissé de commentaire.Richard P.
Le service à la clientèle était génial.JEREMAYAH JAMES D.
Nothing. The store clerk was excellentAlbert N.
Thank James for his help and concern in the help that I was needing at the time and also the help to rico at u-haul of WoodlandsLawrence P. | Premières impressions
Le client n'a pas laissé de commentaire.Carl L.
Awesome service.Netra L.
Le client n'a pas laissé de commentaire.Katrina K. | Expérience générale
I loved my unit and it was super clean plus the guy at the counter was very nice and attentive.Paul B. | Premières impressions
They charged me twice for the same equipment. I have been using U-Haul for years now and this is the first time I ever get charged twice. I called several times and they always leave me waiting on hold but nobody ever take my call. I'm very disappointed of this location in general. This has been the first ever absolutely bad experience I have with U-Haul. I may not ever rent a truck or van ever again. I did everything online so I would be easier like it was a few days ago at the location in Veterans Memorial but it took me hours on this location the exact same thing and on top of that ... over charged wow ... never againPaul B.
I have no complaints, Ms. Robinesha Lewis, was awesome. I will definitely recommend that location.Netra L.
Everyone was super helpful, friendly and extremely accommodating. Riiko, the general manager was super helpful! Excellent emplacement!Daniel M.
Rhonda was fantastic! She was friendly, professional, and very knowledgeable!John L.
Le client n'a pas laissé de commentaire.JOSE T.
Le client n'a pas laissé de commentaire.RONNY D.
The staff is the best. Helpful, they treat you like family. For real, they really do. I am very impressed how friendly, professional and dedicated they are. 100 %. These people should not only be running that location, they should be running the whole company.ALTAIR A.
The extra things I rented weren't in the van even though I called day before pu to confirm blankets and dolly would be in van. Mgr isn't helpful at all. I was still charged for items that werent in the van. It will take 5-7 days to get my money back that this location stole from me in a push of a button. DO NOT USE THIS LOCATION.Kim W.
Le client n'a pas laissé de commentaire.MICHAEL B.
Le client n'a pas laissé de commentaire.Bonnie R. | Premières impressions
The agent was amazing. She was busy yet she multi tasked with three customers at a time. She friendly, fun, yet very professional.. she is a plus to this location. She is outstandingSONDRA H.
Le client n'a pas laissé de commentaire.Altair A.
Le client n'a pas laissé de commentaire.Erika R.
Le client n'a pas laissé de commentaire.Donna H.
At one point there was 5 customers in the store and there was only one customer service rep, he was truly amazing and efficient! He ran both computers, got my equipment, assisted the other customer, all with a smile and calming manner. Great job Uhaul !Yvonne M.
Le client n'a pas laissé de commentaire.Susan M.
Overcharge my credit card without explanation.DAVID YELDIT W.
Le client n'a pas laissé de commentaire.Tammy L.
Le client n'a pas laissé de commentaire.ALEX G.
Le client n'a pas laissé de commentaire.ALEX G.
Le client n'a pas laissé de commentaire.Harold W. | Premières impressions
Great job and friendly people.Kathy P. | Premières impressions
Very helpful people they should get 5 stars.LASHANDA R. | Premières impressions
Le client n'a pas laissé de commentaire.RONALD S.
Le client n'a pas laissé de commentaire.Stephanie D.
Windshield was splattered with bugs but everything else was fine and the service personal were greatMichael S.
I shouldn't have to give you the same information I gave online.PHILLIP ANDREW M.
Great training must already be in place as I received EXCELLENT customer service! ðŸ‘ROB S.
Le client n'a pas laissé de commentaire.Michael G.
Perfection. No improvements needed. Thanks Rico!Darvania J.
Le client n'a pas laissé de commentaire.ORESTES MIGUEL A.
Le client n'a pas laissé de commentaire.ORESTES MIGUEL A. | Expérience générale
I had to extend my rental. It was very difficult time consuming, and frustrating to get someone on the phone but other than that the service was great and as expectedrichard D.
Le client n'a pas laissé de commentaire.Madonna S. | Expérience générale
Le client n'a pas laissé de commentaire.Randall G.
Courtney was real nice very professional and very accommodating highly recommend this facility and herGeorge P. | Premières impressions
Le client n'a pas laissé de commentaire.Dionnedre M.
Robin was great to work with. She's a keeper. Thanks Robin!Mary B. | Premières impressions
Le client n'a pas laissé de commentaire.Norberto C.
Le client n'a pas laissé de commentaire.Jose P.
Le client n'a pas laissé de commentaire.Matthew M.
Le client n'a pas laissé de commentaire.Kelsey L.
Le client n'a pas laissé de commentaire.phillip H.
Great service good staffRAFAEL S.
I was well pleasedGlover L. | Premières impressions
Excelent service. Thanks for help meMARY E. | Expérience générale
Le client n'a pas laissé de commentaire.cynara p. | Expérience générale
Climate control is a little hot. Please fix air.Karla H. | Premières impressions
Le client n'a pas laissé de commentaire.BIDDEL T. | Expérience générale
I never even rented a storage with this place. I have Called and told you Multiple times. The manager insists I did but I've never even been on property one time. Seriously annoyingJASON F. | Expérience générale
Le client n'a pas laissé de commentaire.yein l. | Expérience générale
The staff was extremely helpful as I completed by move from San Diego to Texas! Everything was perfect!Brad J. | Premières impressions
Le client n'a pas laissé de commentaire.Scott K. | Expérience générale
Le client n'a pas laissé de commentaire.JOHN EDWARD B. | Expérience générale
Le client n'a pas laissé de commentaire.donna l. | Expérience générale
Le client n'a pas laissé de commentaire.David L. | Premières impressions
Never using uhaul for anything ever againRandy B. | Expérience générale
Best group of people for these needs. Always polite and helpful. Very safe and secure environment.Kimberly D. | Expérience générale
Great customer service and pricing. They had exactly what my wife and I needed and at an unbeatable price.peter d. | Premières impressions
Everything was great except for the price. I was able to get the same size unit across the street for 98,00 $ less a month!!augusto f. | Expérience générale
Le client n'a pas laissé de commentaire.DANA D. | Premières impressions
James was exceptional!!! My sister and I were having a hard time bc my nephew just passed away and nobody got to say goodbye. We suddenly needed to move the personal contents from his house with almost no time to prepare. We kept having to change return times for the uhaul and honestly had almost no help moving. James was so empathetic and accommodating. He was so sweet that we cried out of appreciation rather than grief for the first time in days. His kindness was what we needed at such a difficult time, and the service was terrific. God must have guided us to his location so we would be treated so well!Linda I. | Premières impressions
James is honest, straight-forward and customer-centric employee.jay c. | Expérience générale
Le client n'a pas laissé de commentaire.Gloria B. | Premières impressions
James was very attentive and easy to work with. He understands customer service. I enjoyed my experience with his location. I previously had a terrible one last year at 9411 1960. He was awful!Scott N. | Expérience générale
Need to improve on closing account when someone remove/move their property out of the facility instead of leaving it active for the system to see it as a recurring payment.Chukwunenye A. | Expérience générale
Staff was helpful and friendlyjuan g. | Premières impressions
Excellent facilitySydney C. | Expérience générale
Always Great Service!CHRISTINE L. | Expérience générale
Efficient services. They are really helpful.francine f. | Premières impressions
Nice FacilityConstance F. | Expérience générale
Continued mistakes in billing. Camper trailer got STOLEN from site!!!!! Has been 5 days and still have not gotten video of incident to give to police.Julian s. | Expérience générale
James he's not only a great manager he is an excellent businessman Because he care ...! . Thank you James I will always recommend u-Haul To all my friends and customersmax z. | Expérience générale
James is such a great guy and very helpfulChukwunenye A. | Premières impressions
Outstanding!!!! We will be back for sure!!! We are traveling so we didn't need the space anymore. When we return to the area we will store it there again. Super friendly and professional. MerciCindy E. | Expérience générale
Both men that work there are great, made it quick and easy to get the right size storage and a packtruck. Got a very great deal and Couldn't be more pleased where I left my furniture. Merci.assyria r. | Premières impressions
Very pleased with the location and friendly staff. Thanks so much!Cindy E. | Premières impressions
Scott was a great help getting us situated. Gate had some issues but overall excellent facility and service.Andrew A. | Expérience générale
Scott was excellent in explaining the process and recommendations per my needs.Jody M. | Premières impressions
ExcellentJAMES M. | Expérience générale
James was VERY RUDE!!! And came across as REJUDICE! He was SO disrespectful I did NOT use this facility. I've tried twice before and I received the same "I don't want you here" tone and gesture. PWT!Carolyn T. | Expérience générale
James the store manager knowledgeable informative upfront I gave him The trust of my businessmax z. | Premières impressions
The only issue I had was that the gate didn’t work properly most of the timeAndres Q. | Expérience générale
Excellent experience!!Michelle A. | Expérience générale
These are the sweetest, kindest people I've ever meet, I was having a hard time, losing everything my dead son sisters and my mother's things, It broke my heart. They gave me all of my belongings.Lucille W. | Expérience générale
I was charged twice for the truck rental and storage rental fee. The holds on my card have not been released and I have not been able to resolve the issue with the District Manager.Valschkia D. | Premières impressions
Some slight miscommunication problems, other than that, very pleasant experience.Michelle G. | Expérience générale
The guys who first helped me out was nothing but a jerk. He was rude, said that I didn't understand things, shouldn't be disrespectful to people. Scott jumped in and was absolutely amazing!Carlos B. | Premières impressions
The only issue was the key to the restroom kept being changed making it hard for me to run a business out of the office space.merc l. | Expérience générale
Great job ScottCHARLES V. | Expérience générale
James was most helpful, easy to get setup, explained the facility and got me off and running quickly.JUAN M. | Premières impressions
I am so very glad I moved my storage to this location! I have not found a more professional and helpful staff as I have here at the U-Haul Woodlands location.Kathy H. | Expérience générale
Great customer service, James did a great jobJavier M. | Premières impressions
I leased a warehouse/2 offices but it was extremely filthy when I moved in claimed it was ready..8 weeks later never given access to second office door. James- nice but the closing guy-disrespectful!!Sylvia G. | Expérience générale
Excellentsamuel a. | Expérience générale
We want very happy with how things went as far as our property & management goes. Our property was released to a third party by someone there without us receiving a phoneallison j. | Expérience générale
James was very nice and provided me excellent customer. He was very organized and this made the entire process move very quickly. I would highly recommend this U-Haul Storage Facility.Shawana Y. | Premières impressions
James is a excellent worker, one of Uhaul’s best employees.CHARLES V. | Premières impressions
Very helpfulJaleisha F. | Premières impressions
No commentsDARRELL R. | Expérience générale
Great staff here at this location. Very friendly and very helpful when you need it!Pete R. | Expérience générale
Excellent Serviceallison j. | Premières impressions
Everything perfectJose Z. | Expérience générale
Thank you guys!Jacquelyn A. | Expérience générale
Very friendly, helpful and knowledgeable staff!Kathy B. | Premières impressions
😊JOANNE V. | Expérience générale
Very helpful during flood.Karen C. | Expérience générale
Greg Cullen was to park in space H045, not open another space on TSOA's account.gregory c. | Premières impressions
Everything went smoothly and the customer service was top notch. victor and reashawna were very nice and attentive. Thanks to both of them.Pete R. | Premières impressions
AucunANDREW D. | Expérience générale
I never received my refund check of over 300 $that was promised to me three weeks ago.Jeffery H. | Expérience générale
Recommend highlySydney C. | Expérience générale
I had a storage unit there for many years. The staff is so helpful and willing to help any time you need it. I would recommend this facility to friends and family members.KATHERINE D. | Expérience générale
the woman in the office had serious bed hair. They couldn't confirm IF my box was at that location. 30 minutes later, it was found. However, the bolt had not been removed. Movers did it.Allison P. | Expérience générale
The girl that helped us was great and very informativeMisti M. | Expérience générale
Auto billing could be vastly improved. Payment should be processed before due date in case there is a credit card issue...I have had fraud several times. Staff was not nice about it.REBECCA K. | Expérience générale
AucunMICHAEL V. | Expérience générale
The staff was always very helpful and polite.Brett B. | Expérience générale
Heather is an amazing person and very helpful!Christine B. | Expérience générale
Excellent service and super clean facility. Keep up the good work!Natalia T. | Expérience générale
Theft ! I was rubbed ! Someone broke into my car and U-haul did exactly nothing about it ! Although I had an insurance they told me that the insurance (Which costs 120 $) would not cover anything!Roozbeh I. | Expérience générale
OuiMegan M. | Expérience générale
The staff was always helpful. Uhaul went above and beyond to get patrons back in their offices after Hurricane Harvey. I would definitely recommend this facility.PAUL B. | Expérience générale
This location God bless you all , wonderful staff , service and just greatDevin S. | Expérience générale
Great service and availability. One recommendation, to communicate better regarding available storage for larger truck sizes, available at the alternative uhaul locations vs equipment return locationTIM M. | Expérience générale
Everything was greatRandall L. | Expérience générale
Very goodPaul M. | Expérience générale
Knowledgeable help in the office and in the lot. It was easy to reserve what we wanted and pick it up quickly.doriana M. | Expérience générale
I was very impressed with the management and all the associates.Latisha V. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!