Évaluations des clients U-Haul Moving & Storage of Woodside

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Woodside

Cote générale :

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ELIENE D.
Évaluation :

Le client n'a pas laissé de commentaire.

David L. | Expérience générale |
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The only issue I had was when I was a day late or so in payment, I was charged a late fee, which I was not aware of this fee. When I asked about the charge, I was told if I change my paying method to auto pay the charge will be waved! That never happended. I made several attempts and I got nowhere!!!! Please advise. David Luddy

JAZMIN R.
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Le client n'a pas laissé de commentaire.

RYANW M.
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Le client n'a pas laissé de commentaire.

MILAN M.
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Le client n'a pas laissé de commentaire.

Said M.
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Le client n'a pas laissé de commentaire.

DAVID D.
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Excellent Customer Service!

DEAN T.
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Your alternative contact info requirement is overly cumbersome and annoying. Other persona has to answer the phone to proceed. With the amount of Scam calls going around no one picks up the phone anymore for a # they don't know. Also, when requesting to scan QR code for driver's licence with the phone you can't proceed if I deny access to U-haul to access my camera and pictures, associate had to do it by hand. I will not allow any corporation to unnecessary access my personal info and then sell my data and make money of me. Change it! Other than that, not too shabby :)

JOSEFRANCISCO B.
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Cleanliness can be improved. Besides that everything else is well, customer service is great

pablo R.
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When I arrived in the morning I was the only costumer there not one employee acknowledged me standing online until I spoke up..then they were unorganized and dismissive...when I went back that same day to return the rental the new employees behind the counter were non receptive and the man outside was rude and unprofessional.

Ian F. | Online Move In |
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People inside weren't wearing masks.

COURTNEYM L.
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Staff very helpful and friendly

Christopher H.
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Le client n'a pas laissé de commentaire.

IRVING C.
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My experience with the staff i found to be very professional, helpful. Never have i had a bad experience at this location. Keep up the good work 👏 👍 💪..

ANJU R.
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This location was so friendly and efficient. I was recently at another location where I encountered an angry and racist rep that made me reconsider U-Hail glad I tried another location.

ASIM S.
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All good ,🙏🙏🙏

Ishrat J.
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Le client n'a pas laissé de commentaire.

NATTHAPISOOT T.
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Outside staff who drive Audi not wearing a mask and rude

Cyndriel M.
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The staff were very helpful and accommodating! Even when there was a long line, they kept their cool and gave the same professional attention and courtesy to each customer. I felt well-taken care of, especially given the anxiety of moving day.

Victor T.
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Keep up the good work!!

Timothy M.
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They were rude

RANDALL T.
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I went to the Woodside NY location believing someone would be there and there was no one there at 7:30PM. Disappointed as they advertise they close at 8PM. I tried calling prior to heading over and their answering service message said they were open.

Maria O.
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Le client n'a pas laissé de commentaire.

MARK Y.
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Le client n'a pas laissé de commentaire.

David F.
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Le client n'a pas laissé de commentaire.

Laura S.
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The gentleman who helped me drop off the truck was funny and helpful. Thank you!

CRISTIANC C.
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Le client n'a pas laissé de commentaire.

DAVIDMICHAEL F.
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Tough to find but fine overall.

Alicia C.
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Le client n'a pas laissé de commentaire.

ADRIANG F.
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More staff

TREVOR B.
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Le client n'a pas laissé de commentaire.

Brian A.
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Awesome staff.....from start to finish...

GONZALOENRIQUE M.
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Returning the vehicle was a hassle, the website would not allow me to share my location it took me 10 minutes to figure out what to do, i am glad i was not charged a late fee...

LEVY J.
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Le client n'a pas laissé de commentaire.

Jonathan R.
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Great service and help from all members of the uhaul team. Thanks for making my move seamless and easy.

Fari L.
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Front desk staff. Knowledgeable and very professional.

Burim N.
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Le client n'a pas laissé de commentaire.

PAUL G.
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Was told truck had 7/16s of a tank when vehicle had barely above 1/4 tank. Was then told when dropped off that I had only filled it to 3/8ths. Only drove the truck 26miles.

Polat K.
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Shout out to Mr Kahn for helping move my truck!

Richard R.
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Le client n'a pas laissé de commentaire.

JACOBAARON WOOD W.
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Make sure trucks have a full tank of gas and are well maintained and clean. My truck had less than half a tank, was dirty damaged and was badly in need of service. Not worth my money. Very disappointed

Vida G. | Expérience générale |
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I would recommend this storage to anyone.

Brian S.
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Outstanding customer service. The person that help me was upbeat and informative.

Marilyn G. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Cheryl O. | Expérience générale |
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Le client n'a pas laissé de commentaire.

TONY M.
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Everything was great. Keep up the good work.

MIROSLAW W.
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Be more clear about the drop off process and costs after closing. We were charged an additional fee only to find out later that we could have returned it without a charge to the account.

RONALD A. | Expérience générale |
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Storage and truck rental customer for many years. Can only state good things about this particular facility, reliable and safe trucks, always clean office area, hallways, and restrooms. Staff very nice, courteous, helpful, and knowledgeable about the business. Manager, Nas Matthews friendly and always willing to accommodate customer’s needs and concerns in any given situation. Used other u-Haul facilities in the past but this is by far my favorite. Kudos to Nas and her A-1 staff!

WILSONANDRES C.
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Le client n'a pas laissé de commentaire.

ASIM S.
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Everything perfect, staff very friendly, all the very best ,

ROBERTA F.
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No Walk thru truck inspection I have Full coverage insurance Didn't put it on my policy Half ass work charged ma a hand truck dolly that I told one of the workers that's the seal was broke n says they don't have anymore 7+ fk the money Do r job mf All that the Gas changed me 10 bucks for miss calculation it have pics sent them n no response Extra $20+ for no reason U don't want to do ur job then gtfofh

CHRISTINAMARIE M.
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Le client n'a pas laissé de commentaire.

James L.
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Le client n'a pas laissé de commentaire.

BARRY E.
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Everything was perfect, especially the people who work there . Super courteous 😊

FRANCISCO P.
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Le client n'a pas laissé de commentaire.

James T.
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Friendly

Mohamed E.
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The truck was clean however it was not well maintained. The engine races with barely any gas being applied, then lurches forward when it corrects itself. It may be something with the transmission. I rented a 20' truck last week and had no issues with it like this one. It almost caused me to swerve a couple of times while I was on the highway, trying to get home. Please take that truck out of service and have it repaired. It's too dangerous to drive, especially if most of your customers do not ordinarily drive big trucks. Thank you

DAVID K.
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Le client n'a pas laissé de commentaire.

NICHOLAS P.
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Great people working at this facility very clean vehicle the only problem I had was the strong smell of marijuana in the vehicle i'm assuming the people who had this prior to me had a good time but I will definitely recommend anyone who needs to rent a truck do Uhaul...

MICHAELALAN D.
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Everything went very smoothly! Thank you!

ADI M.
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Le client n'a pas laissé de commentaire.

Matthew B.
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Le client n'a pas laissé de commentaire.

Ferdinand G.
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Everything is good

No Name Given G.
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Le client n'a pas laissé de commentaire.

miroslaw W. | Expérience générale |
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This facility has the most profession and helpful staff. Please don't lose them!

JOHNE R.
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Le client n'a pas laissé de commentaire.

Juan A. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Cristian A.
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The lady at the front desk her name is Linda was Patient and kind great customer service.

SHAHID R.
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Le client n'a pas laissé de commentaire.

Jorge M. | Expérience générale |
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The first 3 months were a little bumpy as i was transferred from one storage space to a smaller one.. In that transition there was one time i found a lock note for none payment which was incorrect and then another time my card was locked out for none payment and then another time i was charged late fee which again was in correct once the info was looked up.. All three times were handled by the manager Nas Matthew who was very professionally and fare as well as assured me the last time that I will not have my service interrupted again.. I was very satisfied with the outcome and for the rest of the time there i didn't have anymore problems.. Thanks for the professionalism. Jay

ISSAM S.
Évaluation :

the young lady at the desk was not helpful, and kind of rude. I suggest taking corporate cards , a picture of the card was no acceptable even when I provided the phone number and info of the card holder for verification. a corporate card may be used with the authorization of the card holder. I had to use my personal card instead , because the young lady wouldn't even try contacting the manager . valuable time was wasted .

HUGOANDRES S.
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This location is ALWAYS super professional, helpful, and make me feel right at home!

Marco T.
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items ordered online (e.g. padlock) should be ready by the time I got there and packed/inside a bag (easier to take them to the truck)

TAHIR J.
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Le client n'a pas laissé de commentaire.

PAUL B.
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Le client n'a pas laissé de commentaire.

samantha W.
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Le client n'a pas laissé de commentaire.

Olakiitan A.
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Le client n'a pas laissé de commentaire.

DANIELDAVIS S.
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Le client n'a pas laissé de commentaire.

john D.
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Le client n'a pas laissé de commentaire.

wesley S.
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Le client n'a pas laissé de commentaire.

HARRY F.
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Le client n'a pas laissé de commentaire.

Matthew E.
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Le client n'a pas laissé de commentaire.

Emylea W.
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Le client n'a pas laissé de commentaire.

ALEXR M.
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Nothing to improve. The women who helped me out when I arrived was incredible. Not only with me but with every customer and employee I saw her interact with. I forget her name but she was a shorter middle aged white lady with brunette hair. Give this women a raise! The gentleman who help me when I returned was also great.

Kimberly S.
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The woman behind the counter was fantastic. She was helping everyone efficiently and was very courteous. I was very impressed.

Megha G.
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Le client n'a pas laissé de commentaire.

Adil A.
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Great customer service.

BRADLEY L.
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It was a convoluted experience. Everything from waiting for agents to verify your emergency contact to literally doing the car inspection myself. I don't remember applying to work here. The vehicle was great. Had zero issues with van. Would recommend streamlining the car-pickup process.

Ashley E.
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Awesome service!

Mersin M.
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The lady with the tag that says owner is a disgrace has no interest in helping customers and cursed at me when I dare to question the boss disgusting people behind me waiting on line while everyone talking to each other in the back couldn't even hear what she was saying and when I come back because I didn't hear what she said cost me money disgusted to say the least ...!

Jerry S.
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Le client n'a pas laissé de commentaire.

Elaine R.
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Everything was great thanks to all the workers who assisted us we really appreciate your time and service.

Darren T.
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Send a receipt and explain the hidden charges.

MATTHEW R.
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Le client n'a pas laissé de commentaire.

Amy D.
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I had a remarkably excellent experience at this location. The staff was friendly and helpful. They had strict social distancing inside the store which made me feel safe. I had an issue with my reservation which they resolved (couldn't take a trailer because I didn't have electrical plugs so they helped with a truck rental instead). Truly I was shocked at how wonderful they were.

THOMASDEL PILAR D.
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Continue to have friendly staff both for pick-up and drop-off of the rented transportation.

Christopher K.
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Over the phone they said I can park my car in the lot . But when I got there they said I couldn't.. it was very inconvenient I ended parking 10 blocks away.

DENISEANN M.
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Le client n'a pas laissé de commentaire.

Daniel B.
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Le client n'a pas laissé de commentaire.

CARLOSA C.
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Le client n'a pas laissé de commentaire.

Tsering Y.
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Le client n'a pas laissé de commentaire.

JOSEGREGORIO D.
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The service is very good, the people are very nice

Tara M.
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Le client n'a pas laissé de commentaire.

Paul N.
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Nothing to improve, great customer service and great oval experience

Evan G.
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The website reserved a size of truck that was unavailable for me the day I was supposed to pick it up. I had to use a smaller truck and take two trips.

DAVIDE M.
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The battery went dead two times. Give the proper maintenance to the vehicles (vans, trucks, etc.)

Jhoan B.
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Le client n'a pas laissé de commentaire.

HELMUTP S.
Évaluation :

Not really. I've had bad experiences at two other uhauls, a different location in woodside , and yesterday in rego park . This uhaul I rented from is the BEST. Polite , informative check in and checkout .

CHRISTOPHER C.
Évaluation :

I kept getting messages throughout the day to handle my service over the app - I did it - and had to go through it from the start in person. I was also charged in person but, apparently that was not the real total. At this point, I don't know how much did I spend with Uhaul.

Melissa D. | Expérience générale |
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Le client n'a pas laissé de commentaire.

MARTHA C. | Expérience générale |
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Le client n'a pas laissé de commentaire.

THANH V. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Omar P. | Premières impressions |
Évaluation :

Me salió muy económico y cerca de mi casa muy buena la atención me gustó

Fabio R. | Premières impressions |
Évaluation :

Nas Matthew was super helpful and made my day a lot easier !

APRIL S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Grace D. | Expérience générale |
Évaluation :

Nas is doing a splendid job training her staff, so the service reflects the responsiveness at all levels and times of service.

Frederick J. | Premières impressions |
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The representative was very friendly and helpful. She even took us to a couple of the storage units to see what they actually look like. Great staff.

Nicholas R. | Online Move In |
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First time renting a storage unit. Pretty good location. Clean.

Lina M. | Premières impressions |
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Le client n'a pas laissé de commentaire.

bett g. | Expérience générale |
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i had to cancel my storage, as my move got cancelled, but staff was excellent and answered questions 1, 2 and 3 from what I saw

David M. | Online Move In |
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The lack of deck-level loading docks is a glaring deficiency. This made our move-in take a good deal longer than necessary. I asked about the availability of a loading dock before renting, and was told that there was one. The hallway on front of my unit was also too narrow for us to be able to bring some of our furniture into the unit without tipping it up on end.

raul c. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Odellia L. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Tishaun J. | Expérience générale |
Évaluation :

The sales associate .. Her name is Nas.. Was exceptionally helpful.. She went out of her way to help. Which means a lot. She’s definitely an asset to your team .. Thanks again Nas.. You are appreciated

Victor A. | Expérience générale |
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Le client n'a pas laissé de commentaire.

GERARD F. | Expérience générale |
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Le client n'a pas laissé de commentaire.

GERARD F. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Maria F. | Expérience générale |
Évaluation :

All was well and convenient... always good! And reliable

Brett P. | Online Move In |
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The staff were very helpful. The manager was on site and very active and she was also very helpful.

MARIA LOURDES C. | Expérience générale |
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Le client n'a pas laissé de commentaire.

TL R. | Premières impressions |
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Le client n'a pas laissé de commentaire.

JENNIFER L. | Premières impressions |
Évaluation :

The customer rep that help me was extremely slow and didn’t have the basic skills. She had to ask her co workers a question regarding every step. It took a very long time to get a second unit in order and added to my existing account.

Shamecca P. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Pradip S. | Expérience générale |
Évaluation :

I was a customer for almost three years. Never face any problem. Every employee in this location is super nice. And store manager Mattews one of the super nice person i ever meet.

CRAIG D. | Premières impressions |
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I am upset that i wasn't able to use the app the close out my truck rental. I do not want to pay extra because of a technical issue. Other than that, I had no complaints.

Angela F. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Kabir S. | Online Move In |
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Le client n'a pas laissé de commentaire.

Eric O. | Expérience générale |
Évaluation :

UHAUL facility was great for the time we utilized the services. Fortunately, we were able to find an onsite location on the airport grounds and as a result, no longer needed said services. Since the beginning, nearly 4 months ago, the staff at this location (U-Haul Moving & Storage Of Woodside), specifically, Ms. Nas Mathews, has been an absolute gem to work with. I will definitely refer anyone in need of storage to not only sign with UHAUL, but to specifically use UHAUL of Woodside. I know if given the opportunity and need, I would!! Thank you all. Eric Ortiz - Branch Manager - LGA (Allied Universal)

Nicholas P. | Premières impressions |
Évaluation :

Nas, the general manager of this location is an absolute superstar. There was a very high stress situation that occurred on the property and she handled it very well. I work in the hospitality industry, and I understand the stress she must have been feeling, and she took care of everything. We rented a van and storage unit and everything went smoothly. The only thing I would recommend for the higher ups is to re do parts of the floor in the stoarage area, there are some cracks and imperfections that cause the carts to get stuck which can damage the items on the carts if they fall or shift. Word of advise, get there early if you are renting a vehicle. Uhaul needs to contact a few different people to confirm your identity and for security before they can hand you the keys. This process took us about 15 minutes, but if there’s a lot of people on line, that time will add up. Also, if you are loading things from your car late night around 9pm, park on the left side of the building Or make sure you can’t get boxed in if other people are dropping off their vehicles. We got boxed in but it was at the end of our rental anyway so it worked out. We would definitely rent from them again. Nick P

Jorge C. | Premières impressions |
Évaluation :

Overall, I was satisfied with the van rental, picking up the van at Johnson city was a pleasant experience. The personnel in Johnson city were courteous and helpful, but my experience at the BQE location when renting the store locker was not what I expected. The lady that help me wast courteous, she took too long, the information that she need should have in the system, and when she need my information couldn’t even ask me in a pleasAnt manner, also it would be nice to explain where was my locker, how to properly open/get access, no I had to figure it out on my own, and ask another customer, I would suggest to give more trading to the lady that attended me. As for the person who received he van back, he was very helpful and explained me all that I need to do, as it should be, for that I want to thank him and the person in Johnson city as for the lady I think she can do better with proper training.

Wilmer L. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

fabian o. | Expérience générale |
Évaluation :

Gracias

Mario H. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Gina R. | Premières impressions |
Évaluation :

Very quick and efficient service. Had trouble getting into the storage room with my keycard and the lady who helped me at the desk actually came out to help me without me asking her to do so. It made me feel like I was taken care of. I think her name was estella or something along those lines?

STACI H. | Premières impressions |
Évaluation :

Great staff. Friendly and helpful!

Shamecca P. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Michael E. | Expérience générale |
Évaluation :

I am still awaiting a call back from customer care and upper management. I spoke to the manager Naj over 2 months ago and she promised a callback the next day because of false promises regarding the product I would receive. She did not! I left dozens of messages and even came in again several times and still she did not call. Finally she called this past Mon. after I had spent literally hours on the phone trying to get customer care and escalate., offered no reason or apology for not fulfilling her promise to call back or adjust things and blaming me with a very rude and abrupt tone, interrupting me and talking over me. When I asked why she had not called back, she interrupted agaon and said rather dismissively "so you want me to escalate?! Ok I'm going to escalate it." I still have not heard from ANYONE. Michael Eisenberg 5163957644

Ivonne T. | Premières impressions |
Évaluation :

the facility should have elevators that stop on upper levels so you don't need to struggle carrying heavy objects. Someone should orient customers

Nicole H. | Expérience générale |
Évaluation :

To hot in the storage area very nice staff, clean area

Paul G. | Premières impressions |
Évaluation :

Everyone I met along the way of my path to storing my life‘s possessions was terrific Wendy Jocelyn the manager Nas and the guys working on the trucks outside are super friendly, super nice, super helpful and 100% professional

Nguyen T. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Robert M. | Premières impressions |
Évaluation :

Wonderful service! Wendy was very personable, knowledgeable and helpful!

Carol H. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Kathleen A. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Wilmer L. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

IMRE B. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

JOHN G. | Expérience générale |
Évaluation :

Professional, knowledgeable staff. Facility is clean and secure. I was at this U-Haul facility for many years and never had an issue at all. I would highly recommend this facility to anyone seeking extra storage space.

SURAN M S. | Expérience générale |
Évaluation :

I love this facility! After years of storage there, I had to move on, but I can honestly say this place was well worth every cent of rent over the years -- the place was always immaculate, the staff helpful, and the rent fair. BYE WONDERFUL STAFF! I WILL MISS YOU! STAY WELL & GOOD! xox

ROGER JR D. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Ciprian K. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Maria M. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Jose A G. | Premières impressions |
Évaluation :

Gracias

BIANCA D. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

KEITH B. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

bonifacio a. | Expérience générale |
Évaluation :

The place has always been clean and the staff are friendly and professional. Thank you so much . The storage rent is worth every penny because of you guys!

Urris R. | Expérience générale |
Évaluation :

All. The workers were very nice ms Linda ma Cindy All of them thank you

ANTONIO MARK M. | Expérience générale |
Évaluation :

The manager on site there, Naashiha Matthews, was completely un professional and does not take her job serious. She got upset with me because I was making suggestions on to how to resolve an issue of mine, and said she just didn't wanna give me a truck. I guess maybe she felt she was looking incompetent. I was just trying to come up with a solution for a reservation that I paid for. I think I have a right to ask questions. She just didn't have any answers for them, so she got defensive, and then retaliated because she thought she could get away with it. She told her staff member to cancel my reservation right in front my face out of spite. She behaved completely classless. She has no business running a store.

Kareem C. | Premières impressions |
Évaluation :

Courteous staff. Helpful and gave me all the info on the facility I needed. Seamless and quick transaction.

JOSE R. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Juan F. | Expérience générale |
Évaluation :

The hall to my locker was always dark, it had a motion detector to activate the light but it took a while for it to turn on. Overall good service though. Thank you.

Robert S. | Expérience générale |
Évaluation :

My overall experience with U-Haul—from vehicle rental to storage unit—was excellent. And the staff was very friendly and helpful. This was greatly appreciated since my needs were under unpleasant circumstances.

Kristine G. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Deborah R. | Premières impressions |
Évaluation :

Overall experience was efficient. Under these circumstances with COVID19, I wanted to get in and out and I wanted safety. All precautions were taken. Thank you. This was a difficult time for me as Mom passed and we had to clean out her apartment. Your service made it easier.

Robert P. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Raymond V. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

FERNANDO V. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Carlos V. | Expérience générale |
Évaluation :

Price is too high

Nikki B. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Joanna S. | Expérience générale |
Évaluation :

El personal del counter muy mal, mal, mal, atención, NO HAY EMPLEADOS BILINGÜES, Yo tuve un contrato de 2 años en Uhual Woodside y los pago cada mes era un problema cuando yo llamaba, porque no hay empleados bilingüe, I don’t recommend this U-Haul storage thank you

Ruben O. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

AVI S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Paola C. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Pamela C. | Premières impressions |
Évaluation :

Very helpful and pleasant.

Maria P. | Premières impressions |
Évaluation :

Had a good experience because Linda was very professional. She provided thorough and detailed explanation of all info I need to know. She is very client oriented & this factor makes a big difference.

KRIS N. | Premières impressions |
Évaluation :

The personnel who assisted me was helpful And friendly. I came in less than an hour before closing and she did not express any displeasure with helping me.

STEPHANIE F. | Expérience générale |
Évaluation :

the only con that I have is the expense. Too expensive !!

Karen G. | Expérience générale |
Évaluation :

Thank you for a great costumer service.

Stephanie T. | Expérience générale |
Évaluation :

Thank you!

Linda C. | Premières impressions |
Évaluation :

Great place. The facility is exceptionally clean, especially the bathrooms. There are many carts available to transport your belongings to and from the rooms. Lighting is great. Workers are awesome

Michael E. | Expérience générale |
Évaluation :

very good value

Starking D. | Expérience générale |
Évaluation :

The manager here needs to learn manners Because of her i will never recommend this place to any one in fact i will tell them the horrible experience she made us feel

THEODORE D. | Expérience générale |
Évaluation :

Terrible pricing, with increases every Fall no matter when you sign up. I only had 3 months at my original rate. Horrible policy when you leave— no prorating for prepaid month

ANGELO V. | Expérience générale |
Évaluation :

I had the storage for almost 10 years, never a problem, always clean and well lighted.

simone e. | Expérience générale |
Évaluation :

My experience with uhaul storage facility was great. I had no problems.

Robert S. | Premières impressions |
Évaluation :

The space was clean and the staff was very helpful and friendly.

MIKE B. | Expérience générale |
Évaluation :

Iv been a customer there for years , always helpful and friendly staff , if there was a spill and you notified them someone would be there to clean up in minutes , I gotta be honest it was great

Eli B. | Premières impressions |
Évaluation :

Amazing staff. Very helpful

David G. | Premières impressions |
Évaluation :

Helpful and kind people. Made everything easy.

HYNDRANI P. | Premières impressions |
Évaluation :

Attendants were nice and helpful.

Jessica K. | Expérience générale |
Évaluation :

Linda was extremely helpful and friendly, made our renting experience wonderful. Easy move in and move out!

Victor V. | Premières impressions |
Évaluation :

Everything is perfect thank you

Mohamed C. | Premières impressions |
Évaluation :

Thanks

ELIECER BILLY I. | Premières impressions |
Évaluation :

Fast Easy Profecional

Joshua E. | Expérience générale |
Évaluation :

Very professional and efficient!

VIVIANA M. | Expérience générale |
Évaluation :

Used this storage for 12 years and never had an issue. Everything was great

Steven J. | Expérience générale |
Évaluation :

This facility is ridiculous. We were mistakenly charged $3,000 for a truck rental (when the charge was $300.) It took more than 5 phone calls of an average of 20 minutes in length to fix the mistake.

Tanya M. | Expérience générale |
Évaluation :

Easy and convenient, staff was very attentive and everything went smoothly. Highly recommend!

Nicholas O. | Expérience générale |
Évaluation :

Very good

Sarah L. | Premières impressions |
Évaluation :

Everyone was very helpful and kind.

David J. | Expérience générale |
Évaluation :

Staff were really helpful

Glenn S. | Expérience générale |
Évaluation :

Everyone so professional

Cesar R. | Expérience générale |
Évaluation :

They should put. A better manager

JORGE V. | Expérience générale |
Évaluation :

the Manager Nas she was a wonderful person thanks for your help

CANDITO S. | Expérience générale |
Évaluation :

Customer for 12 years great place

marie s. | Premières impressions |
Évaluation :

No words can explain how great everyone was. Especially Ashley and the manager Nas.

Norazaih W. | Premières impressions |
Évaluation :

I waited in line for over almost an hour and a half. No exaggeration. This location was understaffed and made little to no effort to communicate to the people about what the hold up was.

Chris L. | Expérience générale |
Évaluation :

Extremely helpful and friendly.

Bernardo B. | Premières impressions |
Évaluation :

They are excellent person, l’m very happy now with you guys. Thank you so much

Gustavo P. | Expérience générale |
Évaluation :

thank you uys

Mohammed J. | Expérience générale |
Évaluation :

Everything is good, only comments I have is about the rates of storage room, it's bit high.

DAVID C. | Expérience générale |
Évaluation :

Koren was extremely helpful and professional.

ABEL L. | Expérience générale |
Évaluation :

Very satisfied with the service and staff.

JONATHAN P. | Expérience générale |
Évaluation :

great

armondo v. | Expérience générale |
Évaluation :

Thanks again for the friendly service and professionalism

patrick w. | Expérience générale |
Évaluation :

The facility manager that we interfaced with was extremely helpful on a short notice move in. Customer service at the highest level.

terrence s. | Premières impressions |
Évaluation :

Of ALL the uhaul experiences I’ve had this was by the best!! Everyone here was so helpful and went over and above expectations, I want to thank Naz specifically she made sure I was well taken care of

James P. | Expérience générale |
Évaluation :

We have had a storage unit and rented a car carrier from UHAUL. The staff both in NY and in Blair Nebraska were wonderful. They showed patience and courtesy and always had an upbeat attitude. .

MERCEDES M. | Expérience générale |
Évaluation :

Very clean. Well lit. Just wished self service hours to storage were longer.

Jayaugust M. | Expérience générale |
Évaluation :

Manager and customer service were great. Box was a day late but staff was very helpful and made sure our box was ready when we needed it. and communicated appropriately about the delay.

Charis V. | Expérience générale |
Évaluation :

Thank u!!

JAMAH F. | Expérience générale |
Évaluation :

Too expensive

Latanja M. | Expérience générale |
Évaluation :

I always felt safe when visiting my unit. And surprisingly, the bathrooms were always clean!!!! Very important!!! Whenever I had questions, the staff was very helpful.

patrick w. | Premières impressions |
Évaluation :

We needed a last minute storage location on a Saturday afternoon / evening . The manager, went out of her way to help up get setup. I do not have her name, but great customer service. Thank you again.

Jose P. | Expérience générale |
Évaluation :

Staff was sweet and helpful.

GIOVANNI I. | Expérience générale |
Évaluation :

I’ve been a customer with you guys for 10 years when I lived in Queens. I just want to say thank you for protecting my DJ equipment and making me feel like family. Off to To my next adventure! Thanks

Michelle T. | Expérience générale |
Évaluation :

Good

Mustapha H. | Expérience générale |
Évaluation :

Bad service the manager she bad

DENNIS S. | Expérience générale |
Évaluation :

4 Months ago I unfortunately was screamed at with racial profanities because I supposedly was blocking someone from parking their truck when they could’ve gone around me manager was present nothing do

Donna P. | Premières impressions |
Évaluation :

Manager N. Matthews was outstanding and her customer service impeccable. I was running late for my appt. with her and without hesitation said, thank you for calling I will wait for you. Thorough!

jimmy l. | Expérience générale |
Évaluation :

Great service

Paul S. | Premières impressions |
Évaluation :

Jasmine was really easy to work with and very knowledgeable about the truck and storage rental. The whole operation is excellent and I would recommend it to anyone!

WANDA S. | Expérience générale |
Évaluation :

Thank you!

Jeffrey R. | Expérience générale |
Évaluation :

I was there for about two years and never had a problem or concern.. the often hours service was very convienant for me!

walid e. | Premières impressions |
Évaluation :

Great job the customer service front desk is very welcome and nice

BEN P. | Expérience générale |
Évaluation :

None

Claudia M. | Expérience générale |
Évaluation :

No public transportation near by.... had to order taxis back and forth after 65 St. R train.

Michael E. | Expérience générale |
Évaluation :

na

Pornchai J. | Expérience générale |
Évaluation :

Professionally run, but long wait due to numerous customers.

RIGOBERTO V. | Expérience générale |
Évaluation :

None

Latanja M. | Réservation |
Évaluation :

I spoke to a female team member to cancel my upgrade on storage units and she was very nice and helpful with a pleasant manner.

Ben H. | Expérience générale |
Évaluation :

Christa & Linda provided professional service. Joseph was rude, inconsiderate and incredibly unprofessional. Smoking & littering on the property. He was rude to clients and fellow employees. No thanks

Noel S. | Expérience générale |
Évaluation :

I plan on coming back soon to utilize the space, location is convenient for any borough in NYC.

INDRIT G. | Expérience générale |
Évaluation :

Worst place

subimal k. | Réservation |
Évaluation :

The people there were very nice but unfortunately did not know how to properly add my second driver, my friend Erik Ciel, which necessitated calling in later to verify and correct their oversight.

Lee T. | Expérience générale |
Évaluation :

Has is very friendly and positive, really good at problem-solving.

Michael S. | Réservation |
Évaluation :

The attendant that helped me with my storage unit was very helpful. But the attendants that helped with my return were not very helpful. I had to inform the guy about the chains on the axles.#notagain

Jeff S. | Expérience générale |
Évaluation :

Excellent staff had no issues in getting and unloading my U-Box that had been delivered from California.

ALAN P. | Expérience générale |
Évaluation :

My belongings were stored here for years, and were absolutely safe. The building was easy to navigate, and the staff were friendly. I used the U-Box service too and it was easy. Thank you!

DAVID R. | Expérience générale |
Évaluation :

Never a problem. I would recommend to anyone

ASHINDER S. | Expérience générale |
Évaluation :

Had my storage there for more than 2 years and would say it was one of the best storage places.

RANDALL S. | Expérience générale |
Évaluation :

A/C wasn’t working when moving out in what was supposed to be a climate controlled unit. Can’t imagine how many times this happened while I kept things there. No wonder all my wooden items are warped.

Stefana A. | Expérience générale |
Évaluation :

An overall great experience that helped us with out move and did not add any additional stress!

hattie h. | Réservation |
Évaluation :

Great, friendly staff

ALBERT B. | Expérience générale |
Évaluation :

I would have happily continued to rent my unit but the last $10 increase made the $75 a month tag on a 5' by 5' space not worth it.

PATRICIA A. | Réservation |
Évaluation :

Despite the long wait and the computers being super slow (not the employees' faults), the service was great. Everyone went above and beyond to help us out as fast as they could. Thank you so much!

Lily M. | Expérience générale |
Évaluation :

Thank you for all of your help!

Shauna B. | Expérience générale |
Évaluation :

The staff was very organized and called me the day before the delivery to confirm when our movers were picking up the boxes and everything went very smoothly.

Michelle B. | Expérience générale |
Évaluation :

It's been real, Uhaul, thanks again! Will you your services for a truck in a few months.

Quinn C. | Expérience générale |
Évaluation :

Truck was not at the facility for pick up. I had to spend more money to call an uber to bring me to another facility. For both moves, there was no dolly in truck after I reserved it. Bad experience.

Beatriz C. | Expérience générale |
Évaluation :

Thanks to U-Haul I am very happy with your services

EDMUND L. | Expérience générale |
Évaluation :

The reason I have vacated the storage unit is because I recently moved to Brooklyn and also the recent increase to monthly rent. Cubesmart offered a lower rate than U-Haul in Brooklyn.

Cristian A. | Expérience générale |
Évaluation :

Thank you mrs Jessica Roman

Kirk M. | Expérience générale |
Évaluation :

At the service desk, Akeem Kelly was very helpful and pleasant. He made a chore like moving a little easier with his efficient and cheerful manner.

Ivan S. | Expérience générale |
Évaluation :

Did the job

jennifer l. | Expérience générale |
Évaluation :

I did not visit the facility, but I did however notice that my movers received the u box on the trailer backwards.

Michael S. | Expérience générale |
Évaluation :

The people at the location were super nice and helpful.

RUNIE M. | Expérience générale |
Évaluation :

Wonderful Staff and quick service all around.

Marianna G. | Expérience générale |
Évaluation :

Everything was great and pleasure work with the people who work there.Only one thing maybe need to work on.Have to wait longer time at the desk to buy something or do some paper work.

XAVIER E. | Expérience générale |
Évaluation :

Storage unit that does the job

MICHEL B. | Expérience générale |
Évaluation :

Excellent, very clean, friendly staff and accessible.

Sai C. | Expérience générale |
Évaluation :

Facility was very clean and organized. Staffs were excellent.

Non reviews have been submitted for this location.

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