Charge extra for no reason Trying to stealAlex M.
Customer Reviews for U-Haul of Bellflower
Pour nous contacter
Bellflower, CA 90706
(Lakewood & Clark)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.DOUGLAS S.
Le client n'a pas laissé de commentaire.JOHN W.
Le client n'a pas laissé de commentaire.ROSALIO A.
Employees were courteous and provided good serviceCATHERINE M.
Le client n'a pas laissé de commentaire.Richard S.
Le client n'a pas laissé de commentaire.Prashil G. | Expérience générale
The vehicle I rented smelled of smoke. I believe the previous rental smoked several cigarettes inside.MAIKAI F.
Le client n'a pas laissé de commentaire.Timothy S.
Was charged for gas after the rep verified the truck was good. Then another rep told me manager would call us but when we called in a few days later after not getting any call, he said he wasn't told about anything. He then stated he would talk to the rep and see what happened and then call back. That was last week and still no call. Manager was super defensive and said we shouldn't have signed for confirmation then. Problem is, the receipt was sent to me even though I wasn't there and my husband didn't sign to confirm amount since it wasnt incorrect.Clifford L.
Le client n'a pas laissé de commentaire.Marty S.
I tried explaining my situation with Deer Valley and the reason I had gone over in miles and she said she couldn't do anything.Selma G.
Le client n'a pas laissé de commentaire.Annalie A.
Le client n'a pas laissé de commentaire.Robert A.
Le client n'a pas laissé de commentaire.Ashley M.
Le client n'a pas laissé de commentaire.BRENDA D.
Le client n'a pas laissé de commentaire.MICHELLE G.
Le client n'a pas laissé de commentaire.ROMEL M.
Le client n'a pas laissé de commentaire.Carolina M.
Le client n'a pas laissé de commentaire.David P.
Le client n'a pas laissé de commentaire.REAJOY S.
The on-site staff was VERY helpful. Much appreciated.Denis R.
Le client n'a pas laissé de commentaire.BAYRON R.
Truck smelled like throw up. Returned the truck at 7:30 pm. 10/01/21 Lady that was there was SO rude. Honking for 15-30 seconds in the parking lot because people won't move. Very unprofessional. Employees inside the bathroom for very long with the sink running. Very weird experience. Truck was okay tho. Did the job. Over pricedROBERT O.
Le client n'a pas laissé de commentaire.RODOLFO H.
Since I received what I wanted Price is Right the vehicle was in good shape and the workers were very polite I don't see room for improvementSTANLEY C.
As soon as i walked in there a guy Raymond Arias jr.looked at me as if i was going to steal something. No greetings or any word. I then aproached the counter and asked if the truck i needed was available, he looked at the screen on his computer and told me i could only rent it for two hours and i had to bring it back. Or there was no way ,i asked if he had a trailer avilable and without checking the computer he told me, no i'm all booked so i left the store sitting in my car i went online on uhaul web page and found the truck i was looking for at the same location was available for longer than i needed it so he lied, trailer was also available. Ended up getting the truck ineeded but had to go throug an hour of hassle. Iam very respectful person and didnt made a big deal about it but i lost two hours of work. I dont whish to get anybody in trouble or fired but you need to teach your employees to have more respect torwards customers and provide a good service , ihave been using Uhaul for a long time and it was all good untill now.ALBERTO E.
Le client n'a pas laissé de commentaire.ORACIO G.
Le client n'a pas laissé de commentaire.Norman A.
Uhaul called to confirm the reservation - including a hand truck and moving blankets - but when we arrived the next day to pick up the truck we were told that there were no hand trucks and we had to buy one.James H.
Best Uhaul rental experience we've ever had! The online service made everything quick and easy. The young lady who helped us was friendly and informative. Pickup and drop off were great!Max N.
Le client n'a pas laissé de commentaire.LAWRENCE O.
The gas needle was slightly below where it was indicated on the paperwork when I drove the truck off the lot .That was my fault for not complaining about it but I was in a hurry. I'll know better next time. I drove this truck 14,5 miles and was charged for 4 gallons of gas! So this marginally loaded 15 ft. truck only gets 3,6 miles to the gallon? I drove a 25 ft. U-Haul truck fully loaded while towing a large car from Ohio to California and got better gas mileage than that!RICHARD W.
It was so easy to extend our reservation. It made our weekend project go so smooth. Check in and check out was quick. Definitely out go to location for all our rental needs.Brianne N.
Great and efficient in handling my move. SmilingKristine C.
Le client n'a pas laissé de commentaire.WILLIAM W.
JuAn CastanedaJUAN C.
Le client n'a pas laissé de commentaire.BREANNE B.
Le client n'a pas laissé de commentaire.SHARON D.
Le client n'a pas laissé de commentaire.Craig M.
Customer service attitude was just meh.ROBERT M.
Le client n'a pas laissé de commentaire.Felicia L.
Le client n'a pas laissé de commentaire.CONSEPCION G.
Le client n'a pas laissé de commentaire.CALVIN D.
Very simple process. Excellent customer service.VALARIE C.
UHaul , Thank you for the help with rental a truck for us to move. The truck was good service. regards, WilliamWILLIAM U.
The service was awesome. Reserving the truck and picking up were easy. The staff was friendly. The truck was new and had amazing power. The experience couldn't have been better.CHRISTOPHER G.
Better customer service â€¦Kendra E.
Le client n'a pas laissé de commentaire.Hean L.
The "self check-in" didn't work, so I had to sit around for 45 minutes until the store opened and an employee could help me get my truck. I had people waiting for me at my house to move, this was very inconvenient.Christina O.
Took a while to check in even with trying to online check in which I couldn't seem to get to complete. Truck was great. Employees helpful. Didn't seem very happy though. One thing I'm disappointed in at this location there is no customer parking on the lot, I was told I need to park on the street...... Artesia/Clark is a main busy street no way I'd leave my vehicle on the street there, wasn't any parking anyways.... So I had to waste my gas to go to location in 2 vehicles, thankfully I had someone with me.Diana B.
Le client n'a pas laissé de commentaire.ANA M.
Le client n'a pas laissé de commentaire.Brianne N.
Very friendly and helpful staff excellent customer serviceTamra J.
Le client n'a pas laissé de commentaire.AMBER G.
Le client n'a pas laissé de commentaire.JOHN T.
Le client n'a pas laissé de commentaire.Mark C.
Le client n'a pas laissé de commentaire.Tanesha W.
Le client n'a pas laissé de commentaire.Jin J.
staff is so rude and poor customer serviceSHAHZAD A.
Please consider having some respect to your customers. Agent Oschaya at Bellflower U-haul was TERRIBLE and RUDE.elizabeth C.
Le client n'a pas laissé de commentaire.YESENIA E.
Le client n'a pas laissé de commentaire.Surendra G.
Night guys are awesome i came 8mins before closing & guys unhooked my trailer without issues or complaints! Merci!KEN S.
KEEP UP THE GOOD WORK AND LOOKING FORWARD TO FUTURE RENTALSpablo R.
Longer hrs on weekendsLinda M.
Le client n'a pas laissé de commentaire.ELISSE D.
So far nothing to add had a great experience customer service great equipment good ðŸ‘YOLANDA D.
Le client n'a pas laissé de commentaire.Edgar C.
After I returned the equipment I had some questions about a wiring harness I have the flat 4 but I was looking to upgrade to the round six I believe, well I didn't end up getting it because the employees at the time of return had absolutely no knowledge about any of the electrical adapters. I didn't purchase anything else in the end U-haul looses out money ðŸ'° ðŸ'¯FRANCISCO G.
5 Star service Excellent team Will rent here every timeLuke S.
They were very helpful & friendly.DERRICK T.
The representative that process my rental was very nasty, she has always been that way in my last two rentals. Its strange that U Haul allows this type of behavior? I guess it's reflective of the management? Piss poor customer service!Johnny T.
Le client n'a pas laissé de commentaire.Kwan S.
Le client n'a pas laissé de commentaire.ALEX G.
Le client n'a pas laissé de commentaire.Robert R.
The manager and customer service rep were extremely helpful. Quick process even though I didn't reserve online.CARLOS R.
Le client n'a pas laissé de commentaire.BRENDA D.
Le client n'a pas laissé de commentaire.FERNANDO G.
Le client n'a pas laissé de commentaire.MONICA M.
Cabin need more cleanRobert P.
This location always takes care of me. The staff here goes the extra mile to make sure all my needs are taken care of. I only use this location cause I had bad experiences at other locationsAlexander C.
Le client n'a pas laissé de commentaire.CAREY W.
I had reserved a 5x8 trailer weeks in advance. When I arrived at the time I was scheduled to pick it up, I was told the person who had it before me still hadn't returned it. That person didn't answer repeated phone calls. My only options were to rent a 10 ft truck (which was triple the cost, and what I ended up having to do) or to wait until the next morning (though I still wasn't guaranteed that the trailer would be back by then). Not only did I pay triple what I had intended to, but I also had to pay double the gas since I was also driving my car to the other location. I wasn't offered any kind of discount or deal due to this extreme inconvenience. I'm extremely unhappy with this and will not be using Uhaul's services again, nor recommending them to anyone. I've also convinced friends and family to cancel upcoming services with you.SAMANTHA G.
Le client n'a pas laissé de commentaire.KITTI K.
Make sure the customer completely understands the charges for the CDW, I misunderstood, and couldn't pay the bill right away.MAURICE J.
Lower your price per mile!Linda R.
This equipment was guaranteed for 10am on July 29, and instead it was not available until 3pm on July 29. I feel there should be some remuneration due to this delay, as it caused us much hassle in the whole translocation process.Robert B.
The general manager was a pleasure to work withStephen G.
Excellent customer service.Debra J.
Be little honest/I return the fuel in the tank and they said that I didn't, it's either I'm a good liar or they made a mistake, but they would not budge so their like saying I am lying, I don't think much of them. They charge me 50 dollar more, I am a P in a pot they could choke on my money. I will not recommend them.ROBERT-SCHAPER S.
The manager couldn't flip the hook ball to make it higher, I had to go to Uhaul on Paramount to have the ball flipped.Sabino D.
Le client n'a pas laissé de commentaire.MICHAEL L.
Very friendly and make you want to come back if you need another rentalJOHNNIE F.
Le client n'a pas laissé de commentaire.FRANCISCO G.
Le client n'a pas laissé de commentaire.Craig F.
Le client n'a pas laissé de commentaire.FERDINAND S.
My first ever uhall trailer rental and it couldn't have gone smoother. Staff was prepared and efficient and helpful. Equipment was perfect. Very happy camper!!Brian L.
Le client n'a pas laissé de commentaire.Victor C.
I'd like to see a Vending Machine inside the Uhual office or outside whichever is possible. Nothing is better than a nice cold Water or Juice before renting out a hot UHaul Vehicle. ðŸ˜QUEEN M.
I had one problem, the storage above my storage started to link into my storage and slightly damaged some of my belongings.LATANYA H. | Expérience générale
Le client n'a pas laissé de commentaire.ESTEBAN B. | Expérience générale
The representative at the Houston u-haul had told me the storage unit was a 8'/5'.ESTEBAN B. | Premières impressions
Le client n'a pas laissé de commentaire.Jevon S. | Premières impressions
Le client n'a pas laissé de commentaire.Adina T. | Premières impressions
Le client n'a pas laissé de commentaire.dolores n. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!