Évaluations des clients U-Haul of Bethlehem

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul of Bethlehem

Cote générale :

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Donna B.
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Gas was extremely close to 7/8 as when I received but before I even left the parking lot they charged me for 2 gallons of ⛽️@ 4.00 per gallon.

ANTHONY N.
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Your staff was very courteous and customer friendly

LIZA E.
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Le client n'a pas laissé de commentaire.

Matthew P.
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Truck box leaked. Otherwise for what i went through, this shop was ok. Uhaul website needs to update to tell customers that they cant have a truck for 4 days. I was very upset when I went to pick up a 26ft truck on the day of my move and was told i couldnt have the truck for 4 days! Very dissatisfied!!

BILLIE S.
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Le client n'a pas laissé de commentaire.

SHELLY S.
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Le client n'a pas laissé de commentaire.

Michael V.
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Le client n'a pas laissé de commentaire.

HORVIN L.
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Manager was very rude. As a business owner I would find someone that cares about there job. He did not care at all. I had booked a truck for 10 am and had to wait until 1pm. The female employee that checked the truck was very respectful and made the process easy.

richard B.
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Nothing. Stefko Blvd. UHAUL Bethlehem, PA location is the BEST! The workers are all professional & helpful!

Elizabeth P.
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Le client n'a pas laissé de commentaire.

COREEN R.
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Le client n'a pas laissé de commentaire.

MATTHEW B.
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Have representatives suggest close by trucks, even if size differs slightly; Improve tracking system to better identify whereabouts of trucks and when they will be arriving at drop-off location(s)

KELLY P.
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Le client n'a pas laissé de commentaire.

ROSS M.
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I was charged for the insurance, CDW - $10.00, but I expressly declined the coverage.

BRUCE H.
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Nothing

JOHN R.
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Le client n'a pas laissé de commentaire.

STEVEN P.
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This email address does not belong to anyone that rented a U-Haul

JOSEPH H.
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Was disappointed to find they did not blankets

PHILIP T.
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Le client n'a pas laissé de commentaire.

Brian L.
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Le client n'a pas laissé de commentaire.

BRIAN G.
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Le client n'a pas laissé de commentaire.

Andrew G.
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Le client n'a pas laissé de commentaire.

Joseph M.
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The inside had mud on the floor and the bed of the truck had gravel in it.

TIMOTHY F.
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Le client n'a pas laissé de commentaire.

GARRY A.
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Did not have the furniture pads I requested. Not the first time this has happened here.

Daniel M.
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Le client n'a pas laissé de commentaire.

JAIME M.
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Le client n'a pas laissé de commentaire.

JOSEPH C.
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Staff is efficient and courteous

Megan F.
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There was some trash left in truck from last use but not much and overall it was pretty clean. Great customer service!

ariadna C.
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N/a

DAMON R.
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I am a regular customer and the service is always great!

Denise P.
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Thank you

MICHAEL K.
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Le client n'a pas laissé de commentaire.

STEPHEN P.
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Le client n'a pas laissé de commentaire.

KAREN J.
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Le client n'a pas laissé de commentaire.

John S.
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My entire experience with U-Haul - in NY, in Bethlehem and in Fort Wayne - could NOT have been better. Even in NY, when they did NOT have ANY vehicles available, the personnel went out of their way to be helpful. The man in Bethlehem was friendly, helpful, generous with his time - gave me the best truck I may have ever driven - the whole experience was rich and rewarding and U-Haul seems to hire terrific people, who - these days - are working in very difficult circumstances.

Stephen R.
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Le client n'a pas laissé de commentaire.

Richard H.
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Le client n'a pas laissé de commentaire.

ROBERT M.
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Le client n'a pas laissé de commentaire.

MICHAEL S.
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I originally had a reservation for 3pm at true value hardware in Hellertown, pa. I was delayed in picking up till just past 5 but was not aware the store closed at 5pm. I tried calling the Uhaul 800 number for service but was put on hold for over 25min on two separate occasions and decided not to waste any more of my time.so I think more phone support people may be needed. luckily I found a truck at the Stefko location to use.

Gabriel V.
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Le client n'a pas laissé de commentaire.

ROBERT L.
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Easy peasy

YESSENIA S.
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Well this it's the only place I get because they real professional and friendly

MICHELLE A.
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Le client n'a pas laissé de commentaire.

LeAnne H.
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Le client n'a pas laissé de commentaire.

LORI F.
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Le client n'a pas laissé de commentaire.

KELSEY D.
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Le client n'a pas laissé de commentaire.

Jennifer P.
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Terrible service. Lock key never worked. No one ever responded through customer service. Waited two hours in a gas station. Ended up canceling. Horrible service so mad 😡

Kurt L.
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Le client n'a pas laissé de commentaire.

TERESA M.
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Your doing just fine, thank you.

Dennis M.
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Le client n'a pas laissé de commentaire.

SUE V.
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Super friendly and excellent about picking up early! Totally recommend!!

Terry C.
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Le client n'a pas laissé de commentaire.

DONALD C.
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Le client n'a pas laissé de commentaire.

JONATHAN S.
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Le client n'a pas laissé de commentaire.

JAMES G.
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The facility manager is a very nice person

Robert H.
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My truck had debris in the storage part and the hand truck was unsecured, also The gas it was not completely full when I picked it up and when I returned from where I moved my furniture I drove over 50 miles with a full load before I got where the needle was when I received the truck

Steve H.
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Le client n'a pas laissé de commentaire.

Adam K.
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Le client n'a pas laissé de commentaire.

Linda M.
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Used phone check in and pick up but still required going inside, waiting for verifications, keys, was far from contactless and staff seemed to be outrite bothered by having to work and answer questions. Phone check in is a frustrating waste of time. Won't use it or this location again

DENISE G.
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On the website they had dolly listed, but instore said they never had a dolly in the first place. I requested a dolly to make my move easier and did not find out there was none until i picked up my order.

Junior P.
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Le client n'a pas laissé de commentaire.

AMANDA M.
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Le client n'a pas laissé de commentaire.

PANAGIOTISSPYRID T.
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Could not call tge store back in order to retrieve an item I forgot in the rental. This is an issue with the U-Haul phone system setup.

MARGARET D.
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The day before we were going to pick up the truck I was notified that the location I had selected did not have the truck I wanted available and the new location was 30 minutes away from the initial one, I tried to get a new location closer and the person on the phone said they could not help me! then when we got the newly reassigned location I was told that when the reservation moved to them it lost the requests of a dolly and blankets!!! Which I had in my reservation! Then I had to call 3 places and drive to an additional uhual location for those items. The overall experience was extremely disappointing and the lack of advance notice was not acceptable. I have been a loyal customer of uhual for years and I was very sad to see such poor service. In the future, I will definitely consider alternative service providers.

Bob H.
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Your online registration made renting quick and easy

ELIZABETH F.
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Le client n'a pas laissé de commentaire.

David L.
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great vehicle, only could not get the interior lights to go on when you open the door, only manually.

Anthony D.
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Le client n'a pas laissé de commentaire.

Talia B.
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I was given a vehicle that was recommended by the company that was too small and was not able to get any help. I call customer service and explained my situation to 6 different people, also the initial vehicle check engine light came on and the truck began Stalling one mile after leaving the location. They never checked the vehicle knowing I was to drive this truck over 700 miles out of state. I very disappointed in this company.

alexander H.
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Pick up and drop off was efficient and friendly.

linda S.
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Le client n'a pas laissé de commentaire.

FRANKLIN O.
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Keep up good work

SUZANN S.
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Le client n'a pas laissé de commentaire.

Robert C.
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Parking is an issue

Douglas E.
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Best experience, the gentleman who waited on me was professional, courteous, very polite and a veteran to boot! Thank you for your service again to this great country and thank you for an awesome experience returning my vehicle!

STACEY L.
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Angel manager needs customer service training. One of the employees entered the establishment with no mask as the signs state on the outside of the door you are required to wear a mask

Grant J.
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Le client n'a pas laissé de commentaire.

Craig E.
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During covid19 circumstances customers will appreciate if the staff wear masks and that they are worn properly. All other aspects of the transaction were exemplary.

LESLIE B.
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Check engine light came on right after we picked it up. Pick up location said, that was normal for that truck. This was a bit disconcerning for us. Truck also drove like a row boat, all over the road. Pick up location said, drove like a row boat was a good description for that. We will rent again from this location. We have in the past, but we wrote down the truck number and will not accept that as a rental.

Daniel D.
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In return line for 10 minutes. No customers were at location. I called office and someone came out immediately. Maybe install alarm sensor to alert workers when someone on line.

ANGEL P.
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Le client n'a pas laissé de commentaire.

Laura C.
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Le client n'a pas laissé de commentaire.

Peter B.
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Very easy process

Stephen R.
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Le client n'a pas laissé de commentaire.

Marc L.
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Le client n'a pas laissé de commentaire.

STANLEY P.
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driveway is a little tricky when returning the vehicle and multiple vehicles are also coming and going

rosemarry S.
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Le client n'a pas laissé de commentaire.

Christopher V.
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Le client n'a pas laissé de commentaire.

Stephen F.
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It took approximately 15/20 minutes before responding to phone call.

Ian T.
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chains were not affixed correctly to my car on the dolly so they fell off and broke

Wazir M.
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Le client n'a pas laissé de commentaire.

LOUIS J.
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Le client n'a pas laissé de commentaire.

Denise H.
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Le client n'a pas laissé de commentaire.

Gregory B.
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Paid for and needed a dolly and blankets but received neither when I picked up the truck and didn't know until I got to my place.

DANIEL O.
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Le client n'a pas laissé de commentaire.

Daniel D.
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Le client n'a pas laissé de commentaire.

William M.
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NEVER USE THIS LOCATION...the sole employee had been taking money out of my bank account over the last month. We also paid in cash. Corporate office was notified, please beware of this location.

Brent B.
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The only thing is I rented it Online at the Easton U-Haul and a day before I was to pick it up I got a message that I had to go to Bethlehem To pick it up. The trailer itself was fine. It was perfect for what I needed.

david C.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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