Le client n'a pas laissé de commentaire.Keith L.
Customer Reviews for U-Haul Moving & Storage of Bloomington
Pour nous contacter
Bloomington, MN 55420
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.ELTAYEB A.
Le client n'a pas laissé de commentaire.Cheryl F.
Communication on return policiesjessica S.
Lots of people picking up and dropping off all at once.Started checkout at 1:15/30 was 2:20 when finally had trailer to leavr. At return waited in line for return so long they got to me after my return time. Was told it would be a one day rental charged. Posted today on Visa I was charged 2 days.Chandra S.
Le client n'a pas laissé de commentaire.James J.
Great service even when store was very busyAntonio C.
Le client n'a pas laissé de commentaire.Carrie P.
Le client n'a pas laissé de commentaire.Christopher M.
Make sure both headlights work. Burned out driver side headlightAstride O.
Le client n'a pas laissé de commentaire.Patrick C.
Very friendly staffscott S.
The staff was very friendly and very helpful I wouldn't change a thing they were awesomePhanly L.
Le client n'a pas laissé de commentaire.Joy H.
The location was good, the Share 24 or whatever it is could be a more user friendly service.Matthew B.
Le client n'a pas laissé de commentaire.Eldred R.
Le client n'a pas laissé de commentaire.eti F.
the guy that unhooked me was friendly and seemed helpful but he said he would have a manager call me ---never did --been trying to call in -- was over a hour hold time....i need a refundDona I.
Patty was great! Thanks so much for having such a wonderful employee. She made our experience pleasant and easy. Merci!Stephen V.
Woman that checked me in and out was helpful and curtiousChristine W.
Le client n'a pas laissé de commentaire.Alan W.
Le client n'a pas laissé de commentaire.Larry D.
Le client n'a pas laissé de commentaire.OMAR B.
Le client n'a pas laissé de commentaire.Sherry V.
Le client n'a pas laissé de commentaire.eric P.
Le client n'a pas laissé de commentaire.Tim N.
Le client n'a pas laissé de commentaire.Leola B.
Le client n'a pas laissé de commentaire.Sarah B.
Staff was fantastic. The van was clean and I loved it.Richard H.
Le client n'a pas laissé de commentaire.BRIAN R.
Le client n'a pas laissé de commentaire.Alan H.
Le client n'a pas laissé de commentaire.Joanne R.
Le client n'a pas laissé de commentaire.MICHELE M.
A little slow to get service, friendly when arrived.Jerry W.
Le client n'a pas laissé de commentaire.Lucas S.
Le client n'a pas laissé de commentaire.Robert S.
The MOST polite young man at the counter - he was super awesome!!!! The whole process was super smooth and fast.Dawn B.
Le client n'a pas laissé de commentaire.Martin R.
What seemed like the manager, somewhat rudely told a customer without a reservation that they had no vehicles to rent very publicly. However that same manager, when asked by another customer, me, if they had any face masks because Uber requires them and she gave me one out of the store supply. I'm sure not for customer use. Way beyond what would be expected for standard customer service. I did not know that Uber still required masks for their passengers and I didn't have one with me as I just finished moving furniture for my sons apartment. Thanks for going beyond. A happy customer.alex G.
Le client n'a pas laissé de commentaire.Sarah B.
pickup and drop off was easy, great staff!TRENTON E.
The 2 gentleman who were on duty at the time of pick up and drop off were exceptional...very pleasant and so accommodating.JANICE W.
Return was fine. Although I was nervous after the absolute disaster that was my pick up. Cost me time and money. And a broken toe since we missed my movers and we tried to carry stuff in ourselves.Jessica J.
Your employee Griffin was by far the most courteous and professional representative of UHaul I have encountered. He's a real keeper.Thomas H.
Le client n'a pas laissé de commentaire.TAMELA R.
Le client n'a pas laissé de commentaire.MNYARADZI J.
Le client n'a pas laissé de commentaire.Ilene C.
Le client n'a pas laissé de commentaire.Gregg C.
Le client n'a pas laissé de commentaire.David V.
Le client n'a pas laissé de commentaire.David L.
Amazingly efficient, employees helpful. 95 degrees outside, they offered a chilled bottle of water to take along.ANTONIO C.
Le client n'a pas laissé de commentaire.ROBERT W.
You guys are great! I was pleasantly surprised how easy the app is to check in and check out. Especially when you're moving and you have to stay in a hotel for two days, this is very convenient (and affordable!!).forrest S.
Le client n'a pas laissé de commentaire.KAREN K.
Le client n'a pas laissé de commentaire.Tyrone H.
It was difficult to get into the actual parking lot, and when we did get in, there was no space to park the truck and trailer without blocking the lane of traffic. The personnel were nice and respectful, but there was no manager on duty to address the difficulties we'd dealt with previously.Samantha J.
Service used to be smoother. Attendant got the truck number wrong so I got numerous call and text while trying to move. Alarmed my emergency contact person got a call. Requested two wheel dolly a week in advance upon checkout was told there was no two wheel dolly available, which made moving large items difficult.William C.
Le client n'a pas laissé de commentaire.Lakia R.
Everything was greatnelson A.
Excellent customer service! Very good communication and prompt service. Would definitely recommend!Gregory C.
Le client n'a pas laissé de commentaire.Wa Y.
felt oogled at as a woman renting a vehicle from all the men working, didn't feel comfortable. then when i finally got the vehicle and entered it, the volume of radio was full blast. obviously someone had to get in to turn vehicle on, so it felt rude to either turn it all the way up or to not bother turning it down.KADEY S.
it was pointless to do the 24/7 check in form, the van wasn't ready (parked in way back behind other vehicles and unable to get), the guy said that the online form doesn't tell them what vehicle is being rented, so i had to go inside anyways.Kadey S.
We wanted to rent one way to Wisconsin. But U-haul's computer system had a glitch that prevented it. We had to do derive it back to the Minnesota location. It wound up being the same amount but we didn't like the inconvenience. It was not the locations fault however but U-haul's.Gregory J.
Le client n'a pas laissé de commentaire.Anjaneya Prasank S.
Le client n'a pas laissé de commentaire.Tyler E.
Le client n'a pas laissé de commentaire.Richard P.
Smooth process.MICHELE S.
Le client n'a pas laissé de commentaire.Alan K.
Le client n'a pas laissé de commentaire.Justin C.
This was about as simple and stress free as possible.In and out.The guy at the counter was very helpfull and friendly.Chad B.
Le client n'a pas laissé de commentaire.Lawrence S.
Le client n'a pas laissé de commentaire.Rocky S.
Le client n'a pas laissé de commentaire.Emily M.
Le client n'a pas laissé de commentaire.BRITTANY R.
Prices were to highZaria J.
Le client n'a pas laissé de commentaire.Jeffrey F.
Le client n'a pas laissé de commentaire.allan W.
The young man who checked us in was remarkably friendly, helpful, and even funny. I don't know his name. He has a beard, if that helps.Philip K.
Good staff the day of Rental, Thanks!Mark S.
Le client n'a pas laissé de commentaire.Mark T.
Great staff!WILLIAM M.
After-hours check-in process was deceptive and a bother. "Just drop the key in the orange box" the agent lied to me. I have to pay a 20 $"convenience fee" if I do that without enabling location permissions for my browser on my phone, taking pictures of the vehicle, and everything else in the after-hours website process. WHAT SHOULD HAPPEN: Orange box key drop should be free without extra hoops to jump through. I should be paid a 20 $"inconvenience fee" if I have to come back during business hours because I didn't jump through your extra after-hours process hoops. An alternative would be paying me a 20 $"inconvenience fee" if I have to jump through the hoops involved with your after-hours website process.Daniel P.
Le client n'a pas laissé de commentaire.michael L.
Le client n'a pas laissé de commentaire.Daniel P.
Keeping the gas tank partially full is shady practice. That results in bitter customer experience.. its very hard to align the return gas!! I felt cheated!JAGESH J.
Le client n'a pas laissé de commentaire.David C.
Le client n'a pas laissé de commentaire.Richard R.
Le client n'a pas laissé de commentaire.Scott B.
Le client n'a pas laissé de commentaire.MARIAN N.
Le client n'a pas laissé de commentaire.george T.
Reserved my trailer at the Bloomington MN location. Inventory was confirmed. My pick up location was then changed to 40 minutes from my house, and my reservation was changed to pick and drop off at differently locations - much more expensive them my original reservation. I called the Bloomington location to sort it out and they refused to help, directing me to the call center. Call center says this location does this to customers "all the time".PAMELA D.
Le client n'a pas laissé de commentaire.peter V.
Matthew is a star!!!THOMAS M.
Credit for early drop offMichael M.
I wasn't ready for the extra charges surprises but should have known that something like that was going to happen by the numerous negative reviews on google. I returned the car 3 hours later with no damage, clean and with more fuel than requested. Somebody was checking the car out as I was leaving so I know for sure and certain that this Uhaul is just used to overcharging out of nowhere.Messan Y.
The attendant was very helpful and efficient .Sam K.
Le client n'a pas laissé de commentaire.Allison H.
Le client n'a pas laissé de commentaire.Susan S.
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