They didn't review the truck w me...just provide me with contract and then I found out some parts broken in the front fender driver side. Seems like they repai but with the wind at I75, part get broken again.Linda P.
Customer Reviews for U-Haul of Brandon
Pour nous contacter
Brandon, FL 33511
(Between Kings Ave and Parsons)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Sent me to a non existent drop off location..when there were 3 locations closer to my home who were open. Of course charged me more.Inez C.
Le client n'a pas laissé de commentaire.Taisha T.
Le client n'a pas laissé de commentaire.Matthew M.
Always a great experience.Chiaka S.
No great service and very helpfulRobert T.
Le client n'a pas laissé de commentaire.Arnaldo O.
Kind, Patient, & Courteous Customer Care Thank YouKen H.
The Initial inspection should be done by an employee along with the renter that's the one part I didn't like it because there were so many scratches scuffs things and a brand new truck it was hard to document them all along with the damage that has been done prior to the right rear with X marks on it nobody explain to me what was what it took longer than I had hopedlyman C.
Le client n'a pas laissé de commentaire.Taylor G.
Manager make me @ home, Extraordinary atention!Oscar L.
Le client n'a pas laissé de commentaire.Carlos Q.
Nothing everything was greatLiza A.
Not sure how to.improve, personnel were friendly and helpfulJAMES S.
Le client n'a pas laissé de commentaire.Jonathan M.
Great first experience. Only negative was the long line when I picked up the truck. I feel that the location was understaffed for the amount of people that were there on a Saturday morning. I arrived early and waited over 30 minutes in line.Jennifer C.
Le client n'a pas laissé de commentaire.Nicholas M.
Le client n'a pas laissé de commentaire.Rose R.
Le client n'a pas laissé de commentaire.Mary T.
Le client n'a pas laissé de commentaire.Eric G.
Le client n'a pas laissé de commentaire.Kerstin H.
Le client n'a pas laissé de commentaire.ROBERT C.
They needed more help on Saturday mornings had to wait 45 min in line to get truck.Jeanette P.
Le client n'a pas laissé de commentaire.Nigel J.
Le client n'a pas laissé de commentaire.GEORGEMALCOLM O.
They were friendly and helpful.Christian K.
Le client n'a pas laissé de commentaire.Kyle B.
Le client n'a pas laissé de commentaire.Nhung H.
Le client n'a pas laissé de commentaire.Joseph M.
Providing a better entrance process would probably assist the kind gentlemen that were both trying to check in trucks and help be parking lot attendants as well.Andrea O.
Le client n'a pas laissé de commentaire.Patricia B.
Le client n'a pas laissé de commentaire.Jelissa P.
The truck contract said the tank was 7/16 full. It was actually 1/4 full. I took a picture of the gauge and submitted it on the app that your message sent me to. I drove 60 miles and put 5 gallons in the tank. I showed the receipt to the attendant. I was still charged for another 4 gallons of gas. I drove 60 miles and and paid for 9 gallons of gas for a small pickup truck. That is 6 miles per gallon. Pretty sure your small truck gets better mileage than that. In fact the dashboard indication said 12,5 miles per gallon. You can keep the 15 bucks. Just be assured neither I nor anyone else I can talk to will rent another truck from this location.Michael C.
Jonathan Hartling helped us tremendously. He was polite and found the best value for my moving needs. The other staff were friendly and efficient.Joseph B.
Le client n'a pas laissé de commentaire.Robert A.
Le client n'a pas laissé de commentaire.Todd S.
Le client n'a pas laissé de commentaire.Kelly B.
Well staffed... Very friendly and helpful. And had plenty of inventory!Steven G.
I was not able to rent a van even b/c of out of state license. However, the website allowed me to reserve one, and also allowed me to do online check in. Most people who are moving to FL are from out of state and don't get the new license until after they move so this rule doesn't make sense.Jeffrey C.
The truck I was using was very run down it was shaking while you drive a wobbly, it was very hard to turn on also. The rep that helped me schedule for me 6 hours and he never asked me how long I needed. Also my reservation was cancelled because I was more than an hour late if I knew there was a certain time limit to being late I would have scheduled at a different time. Overall the employees there were pretty niceTenerra T.
Le client n'a pas laissé de commentaire.Kimberly E.
Quick service and convenient. The truck just needs an alignment ASAP....very dangerous experience.Luanna S.
Le client n'a pas laissé de commentaire.Yuniel R.
Le client n'a pas laissé de commentaire.Donald T.
Took care of me rather quickly. No hidden fees, no surprises.JAMES S.
Le client n'a pas laissé de commentaire.Scott G.
John is the best goes above and beyond.SCOTT H.
Le client n'a pas laissé de commentaire.Daniel M.
Le client n'a pas laissé de commentaire.Kimberly A.
The staff is very friendly and professional. I go out of my way to rent my trailers at this location because of the great customer service.Mark O.
Le client n'a pas laissé de commentaire.MIGUEL E.
Le client n'a pas laissé de commentaire.ROBERT T.
Le client n'a pas laissé de commentaire.Rohit T.
Le client n'a pas laissé de commentaire.Michael L.
Fast and reliable and cheap great staffDeborah G.
Easy pick up and easy drop off. Reserving a truck was also efficient. Great experience!Valrie M.
Le client n'a pas laissé de commentaire.Patrick L.
I was so impressed by the whole process of renting the moving van. It was so simple and very efficient. I call you guys the Chick fil a of moving trucks!!!! Great job!Sharon L.
I can not think of anything the folks in the Florida location can do to make a better experience. The crew whom took care of us where absolutely fantastic, helpful, and left a positive experience in what was for a completely unrelated issue, a week of trying moments. If I lived in this area, I would drive past other locations to work with them again.Michael M.
The staff were great to work with. They made the difference between this location vs others.Anthony Q.
Le client n'a pas laissé de commentaire.Mark H.
Le client n'a pas laissé de commentaire.Michael E.
Le client n'a pas laissé de commentaire.James O.
Efficient and professional staff. Quick easy process.Gary E.
Great service. Staff was friendly and helpful.Richard S.
Le client n'a pas laissé de commentaire.larah M.
Le client n'a pas laissé de commentaire.Michael C.
Le client n'a pas laissé de commentaire.KIMBERLY H.
Attentive, punctual and helpful. 100 % recommend.aurelio A.
Le client n'a pas laissé de commentaire.Fredric W.
Le client n'a pas laissé de commentaire.Doug Y.
The tank of gas was marked as full when it was 3/4's. I ask the uhaul center to correct before I left. I was advised it was too late for me to dispute the gas and I did with pictures. When I returned with more gas then I left with, I also made mention of the gas shortage advised it was taken care of. But got abs extra charge for almost 17 $for below full. I had to call to be on hold for over 30 minutes for something I had already thought was taken care of. Not good service to be charged for more then what it should be.Eula S.
John Was very understanding of the issue I had with the truck and tow dullyCliff R.
John Was very under standing of the issues I had with the truck and tow dollyCliff R.
Le client n'a pas laissé de commentaire.Michael F.
The drivers mirror was frozen and not adjustable. The passenger mirror was broken. The staff and the process of getting and returning the truck was great! The truck I was rented should have been better maintained before being rented again. Corporately you all need more people answering the phones.Theodore I.
Le client n'a pas laissé de commentaire.Richard V.
Booked a delivery service at the time of booking truck. They notified me 15 mins before arrival time that they were running 2,5 hours behind. After waiting around for 3 hours I was told that the team that was supposed to help couldn't not be contacted and they never showed up. I had to load the truck on my own and fire someone to help unload that charged me at a premium due to to being so last minute. This caused me to return my truck hours 5 hours late and also caused me extra charges. It was the worst experience i ever had to deal with, stay away from reliable movers! And please do not have this company on your website as it is a scam. I need to speak with someone at uhaul about this so I can get my money refunded. Very unprofessional!!!Jonathan A.
Le client n'a pas laissé de commentaire.Patrick D.
The people at this location are very competent and courteous. Of special note is how quickly I was checked out and back in. This is my go-to U-Haul location without a doubt!MIKE B.
Le client n'a pas laissé de commentaire.John S.
Le client n'a pas laissé de commentaire.Edward C.
Le client n'a pas laissé de commentaire.BRUCE L.
Le client n'a pas laissé de commentaire.Maurice M.
Excellent Service and fast work by the gentlemen helping out. I have used this location about 5 times now and definitely recommend it.James N.
Le client n'a pas laissé de commentaire.Christopher C.
I was billed 11 dollars in fuel even though I gassed up the truck to the same level it was given to me inNoel B.
your service was excellent and i happyRobert K.
Great attitude, friendly and customer service is very good.frank E.
Le client n'a pas laissé de commentaire.Michael B.
Everything was great. It was the best rental so far.Jeanette H.
Checkin and checkout were seamless. Very good customer service. Can't think of a single thing that needed improvement.Jeffrey S.
Le client n'a pas laissé de commentaire.Kolbie B.
Le client n'a pas laissé de commentaire.John G.
Le client n'a pas laissé de commentaire.CHRISTOPHER C.
More customer service personal. You make a reservation and have to wait to get the equipment. My time is valuable too.Galen R.
Wry friendly clerkErin L.
Le client n'a pas laissé de commentaire.Maria A.
Le client n'a pas laissé de commentaire.Adam K.
Very clean and professional; did the online check in and that made everything easierCary A.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!