Customer Reviews for U-Haul of Chambersburg

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul of Chambersburg

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Tim S.
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Customer did not leave a comment.

Donna K.
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Customer did not leave a comment.

Brian B.
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Your service people did an excellent job helping their customers...

Brandon S.
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Customer did not leave a comment.

Richard R.
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Greg was somewhat rude about the pickup time. I reserved 0700 and he seemed upset that we did not arrive till 1000. I was unsure why it was a big deal as I had the reservation.

Lonnie D.
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Nothing. Service was good. I would look at a couple of things on the truck. Windshield blades, one is half off, and the other is starting to come off. Also when you press on the brake the wheel shutters. A lot of power, good truck. Only some minor maintenance issues.

Jack K.
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Outstanding location. Could be a model for other locations.

Maria K.
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My experience for this move was excellent! The U-Haul employees were wonderful and incredibly helpful! Using MovingHelp.com was critical to the success of my move. The location of the U-Haul was also perfect for me.

Francis B.
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Just keep doing what your doing. The employees are AWESOME. Wouldn't go anywhere else

Richard S.
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Customer did not leave a comment.

Rkia H.
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Shane R.
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Our wiring for the trailer didn't work. Instead of helping us fix the problem, we were told to come back once the wiring was working and were charged for the trailer anyway. After trying to trouble shoot and fix it ourselves for the next 7 hours, I called uhaul back to complain and we were sent to a different location. The other location fixed the problem in about 10 minutes and we then had to drive back to the original location to pick up the trailer.

Shawn P.
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Customer did not leave a comment.

William A.
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Agent was very helpful even though I entered the wrong pick up date on my online reservation. Had me on the road in minutes.

Tanner S.
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Petra F.
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Julie L.
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Paula W.
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The staff at this location were very professional and helpful.

Timothy D.
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Customer did not leave a comment.

Josh C.
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The inside of the truck stunk like cigarettes. Also...only went 36 miles and had to fill up with almost 9 gallons of fuel (at only 26 miles used). That seems extremely wrong...Plus, the back of truck was never swept out by previous renter...hair and stickers everywhere.

Franklin H.
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Jenifer D.
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Starr S.
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Nothing always friendly and helpful

Jeremy R.
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Carlos T.
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William P.
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Nicole H.
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Joseph O.
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Martha C.
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mike S.
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I had a good experience no changes needed.

Ronald Q.
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Mark P.
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Excellent customer service, easy drop off.

Diana N.
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The check out program for the rental was horrible. took 45 minutes to get keys for truck!! way to long!

Claire M.
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Customer did not leave a comment.

Travis A.
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Somehow my order was canceled but was able to get me a truck.

Albert G.
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Mary C.
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Nothing!!

Richard H.
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JUSTINE Q.
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Bradley G.
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Great service. Truck available when requested. In good shape.

Guy F.
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BRADLEY S.
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Matthew P.
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I deserve a refun

James M.
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Customer did not leave a comment.

Deborah H.
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This was my first time renting with U-Haul. Everything was explained to me that I needed to know for my situation. I was very happy with the person who took care of me.

Bradley G.
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Fast, efficient service. No hassles.

Chad T.
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Great service

Ricky N.
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Customer did not leave a comment.

Christopher S.
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Excellent customer service at the Chambersburg, PA location - very professional !!

Harold G.
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Timothy B.
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cynthia P.
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You can train all stores to be as courteous, friendly and professional as this one. I've been to many uhauls and this one is the best. On check in , in Hudson fl it was the worst

Michael H.
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Keep up the good work

Kathy A.
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Customer did not leave a comment.

Edward G.
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Very friendly and helpful

Timothy M.
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Customer did not leave a comment.

Ronald Q.
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John H.
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John M.
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Mike H.
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Keep up the good work!

Robert K.
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The return (after hours) check in app is a bit burdensome and the questions not entirely clear. Asked if truck was clean after a brutal day of freezing rain and snow, slush salt spray. which meant it wasn't. then find out they charged me $25 cleaning fee. Really? But the pick up experience was the best. Great staff!

Diane H.
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Not one thing thank you for having the truck we needed an the people were very nice also

cynthia P.
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Eric A.
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betty Y.
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Edward H.
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Jeremy S.
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Amazing experience , the owner was amazing and helpful.

Patricia P.
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Everything went very smoothly. Equipment was in excellent shape. Staff was very friendly and helpful. Thank you!

Peter B.
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Robert S.
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Larry B.
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Jon V.
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Kratz R.
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Jon V.
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Nice. driving truck with good features for hauling towing. I'll use Uhaul again.

Scott W.
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Customer did not leave a comment.

Roy P.
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I liked the offer of speeding up check-in online. It always seems to take so long to get the vehicle when checking in.

rudolph S.
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Customer did not leave a comment.

John A.
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Much of the driving of this vehicle was similar to a car. However a Quick review of mirror use and what to know as different than current vehicles would be helpful before starting out.

Gary G.
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Customer did not leave a comment.

Terry C.
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Travis S.
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Chad F.
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Dennis R.
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Make it easier to speak with someone when calling to let them know you will be later than originally planned. Otherwise we had a good experience overall.

Sarah D.
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Customer did not leave a comment.

Lilia C.
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The truck sounded like it is in need of mechanical work before it breaks down on some one out on the road far from home

Bradford B.
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I have rented several times from U-Haul - never a bad experience. Their trucks and vans are always clean, reliable and well maintained.

Rennes B.
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Customer did not leave a comment.

Duncan L.
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Keep up the great work, and excellent service!

Joshua D.
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Charles S.
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lucy Y.
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Richard G.
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Nothing! Was just what I needed! Thank you!!!

Alexander L.
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Trailer had dirt inside that no one bothered to check

James S.
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Nothing very fast service

Richard E.
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I had to get a larger trailer after realizing the original one was too small. Judy from the Harrisburg office couldn't be nicer, found a larger trailer and even upsized without charge. The Chambersburg store was very friendly and helpful.

Victoria H.
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Customer did not leave a comment.

samuel B.
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donnetta W.
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Mollie V.
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Sandra K.
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My u-haul experience was great. Picked up truck from Eugene and brought back near end of day. Everything went very smooth. Would use again and time.

George M. | Overall Experience |
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Price for UBox transit seemed a bit excessive, but was very convenient

No reviews have been submitted for this location.

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